Udendørs pool, liggestole

Anmeldelser af Rodeway Inn Davenport-Champions Gate

2 out of 5
Rodeway Inn Davenport-Champions Gate
2425 Frontage Rd, Davenport, FL

Anmeldelser

5,8
Bedømmelse på 10 − Fremragende. 174 af i alt 1000 anmeldelser" "
Bedømmelse på 8 − Udmærket. 209 af i alt 1000 anmeldelser" "
Bedømmelse på 6 − Okay. 202 af i alt 1000 anmeldelser" "
Bedømmelse på 4 − Dårligt. 168 af i alt 1000 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 247 af i alt 1000 anmeldelser" "

6,0/10

Rengøring

7,0/10

Service og personale

5,4/10

Faciliteter

5,6/10

Overnatningsstedets tilstand og faciliteter

5,8/10

Miljøvenligt

Anmeldelser

8/10 Udmærket

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
serviceminded og imødekommende personale. Spabadet i poolområdet var desværre lukket.
Overnattede 1 nat i august 2018
Svar fra m den 9. aug. 2018
Thanks

8/10 Udmærket

Gilberto

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Despite the construction going on, the staff was friendly, courteous & helpful. Kudos to them.
Overnattede 7 nætter i maj 2024

2/10 Forfærdeligt

fatima zahra

Rejste med familie
Synes ikke om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
My stay was awful and I had to shorten it. The first room smelled awful. Asked the staff to change it and they did. The second room was ok but there was dead and alive roaches! The worst part was that it says wifi available but there was none in the room. We just couldn't connect to the Internet!
Overnattede 2 nætter i maj 2024

6/10 Okay

James Robert

Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter
Room dirty- bedding seemed used and dirty.- slept on top of bed with out using bedding. No waste can in room
Overnattede 1 nat i april 2024
Svar fra Hotel Management den 28. apr. 2024
We're truly sorry for the cleanliness issues you experienced during your stay. This falls short of our standards, and we're addressing it immediately with our team. Your feedback is invaluable, and we're committed to making necessary improvements. Please feel free to reach out if you'd like to discuss further.Best regards,

6/10 Okay

Wendy

Rejste med partner, Forretningsrejsende
Synes godt om: Service og personale
Synes ikke om: Faciliteter, overnatningsstedets tilstand og faciliteter
Update
Overnattede 1 nat i marts 2024
Svar fra Hotel Management den 28. apr. 2024
Please explain a little more about your message. All we see is updatebut no details

8/10 Udmærket

Jose

Synes godt om: Service og personale
Synes ikke om: Overnatningsstedets tilstand og faciliteter
Terrible smell in the room
Overnattede 1 nat i april 2024
Svar fra Hotel Management den 28. apr. 2024
We apologize for the unpleasant smell you encountered during your stay. Your feedback is valuable, and we'll investigate the issue to ensure it's resolved promptly. Thank you for bringing this to our attention.Best regards,

4/10 Dårligt

reggina

Overnattede 2 nætter i april 2024

2/10 Forfærdeligt

Ulrich

Overnattede 4 nætter i april 2024

10/10 Fremragende

Ernesto D

Synes godt om: Faciliteter
👍
Overnattede 1 nat i marts 2024
Svar fra Hotel Management den 15. apr. 2024
Dear Johnny, where words fall short, ratings do the job! Thank you for such gracious ratings! We're happy to learn that we have succeeded in providing a great guest experience at our hotel. But the plan is to keep getting better and better, and we hope to cherish clients like you by earning your business again and again. Sincerely,

10/10 Fremragende

Persio

Rejste med partner, Forretningsrejsende
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Good
Overnattede 2 nætter i april 2024
Svar fra Hotel Management den 15. apr. 2024
Dear guest, where words fall short, ratings do the job! Thank you for such gracious ratings! We're happy to learn that we have succeeded in providing a great guest experience at our hotel. But the plan is to keep getting better and better, and we hope to cherish clients like you by earning your business again and again. Sincerely,

10/10 Fremragende

Nicolas Bona Junior

Forretningsrejsende
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Quick service
Overnattede 1 nat i april 2024
Svar fra Hotel Management den 10. apr. 2024
I recently experienced and it was outstanding! From the impeccable quality to the exceptional service, every aspect exceeded my expectations. The staff was friendly and knowledgeable, and the pricing was reasonable. I highly recommend a definite 5 out of 5 stars!

2/10 Forfærdeligt

André

Rejste med familie
Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Aucun commentaire positif sur cet hébergement. Acnciennement Day Inn, il a été repris par Rodeway Inn. Autant le service, la qualité et la propreté des chambres laissent à désirer. Je ne recommande absolument pas cet hébergement.
Overnattede 1 nat i april 2024
Svar fra Hotel Management den 10. apr. 2024
We apologize for the inconvenience you experienced with your reservation. We are currently investigating the situation and will work to resolve it promptly. Please provide your contact information so we can assist you further with your refund request. Best regards,

2/10 Forfærdeligt

Chedline

Rejste med familie og småbørn
Synes ikke om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
They should just close this nasty place down
Svar fra Hotel Management den 6. apr. 2024
We apologize for the disappointment you experienced during your stay. Your feedback is invaluable, and we're taking immediate action to address the issues you raised. We strive for excellence and hope for the opportunity to restore your faith in us. Please reach out if you'd like to discuss your concerns further.Sincerely,

4/10 Dårligt

Tara

Rejste med familie
Synes ikke om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Everything was falling apart. Nothing worked. Very sketchy area. Not for families. Smelly. Extremely dirty
Overnattede 3 nætter i april 2024
Svar fra Hotel management den 6. apr. 2024
I'm sorry to hear that your experience at the hotel was not up to expectations. A rating of 5 out of 5 indicates significant areas for improvement. Could you please provide more details about your stay and what aspects of the hotel you found lacking? This information can help potential guests and the hotel management understand your concerns better.

2/10 Forfærdeligt

Ulrich

Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Good Morning, we made reservations for a hotel room spanning from 04/01-04/05 We were unable to make it on 04/01 but tried to check in yesterday. We were informed by hotel that the room was not longer available and the reservation was cancelled We have to book a room again but they charged us $ 88 instead $ 55. We were never notified of any cancellation or emailed in regards to the reservation . We would Kindly request a refund for the charge belonging for Itinerary # 72795094657624 Thank you in advance, Sincerely, Ulrich Hegi Hegi Construction Inc
Overnattede 4 nætter i april 2024
Svar fra Hotel Management den 8. apr. 2024
We apologize for the inconvenience you experienced with your reservation. We are currently investigating the situation and will work to resolve it promptly. Please provide your contact information so we can assist you further with your refund request.Best regards,

8/10 Udmærket

Matthew

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
It's cheap and clean. Staff are friendly and you get what you pay for.
Overnattede 1 nat i april 2024
Svar fra Hotel Management den 4. apr. 2024
Thank you for your positive feedback! We're glad you enjoyed your stay with us. We appreciate your support and hope to welcome you back soon.Best regards,

2/10 Forfærdeligt

Marilin

Overnattede 3 nætter i marts 2024
Svar fra Hotel Management den 23. apr. 2024
We apologize for the inconvenience you experienced with your reservation. We are currently investigating the situation and will work to resolve it promptly. Please provide your contact information so we can assist you further with your refund request. Best regards,

10/10 Fremragende

Johnny

Rejste med familie, Rejste med kæledyr
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Good
Overnattede 4 nætter i marts 2024
Svar fra Hotel Management den 3. apr. 2024
Dear Johnny, where words fall short, ratings do the job! Thank you for such gracious ratings! We're happy to learn that we have succeeded in providing a great guest experience at our hotel. But the plan is to keep getting better and better, and we hope to cherish clients like you by earning your business again and again. Sincerely,

4/10 Dårligt

Terrance

Synes godt om: Service og personale
Synes ikke om: Rengøring
The staff was overall great. You kinda get what you pay for in the room. I ended up leaving early because they brought me a microwave that had roaches in it. They did offer to switch my room. The major thing is I very clearly heard one of the people talking trash about me for leaving. I know who it was, but since they were good pror I did not report them. So if they see this you're welcome.
Overnattede 6 nætter i marts 2024
Svar fra Hotel Management den 23. apr. 2024
Thank you for your recent review. We apologize for the issues you experienced during your stay. Rest assured, we're addressing them promptly. We're sorry for any inconvenience and hope to welcome you back for a better experience.Best regards

6/10 Okay

Mark, Scottdale

Rejste i en gruppe, Rejste med kæledyr
Synes ikke om: Faciliteter, overnatningsstedets tilstand og faciliteter
If you are needing a hotel for 1 night due to traveling then this one will work. There are people living in it and the property is being renovated... our room was ok and it was very convenient for us to stay there and it was dog friendly and was only $80...
Overnattede 1 nat i marts 2024
Svar fra Hotel Management den 26. mar. 2024
Thank you for taking the time to share your feedback with us. We are sorry to hear that your experience at our hotel did not meet your expectations. We take all feedback seriously and will use your comments to make improvements to our service.If there are any specific issues that you would like us to address, please let us know so that we can work to resolve them. We value your feedback and hope to have the opportunity to welcome you back in the future and provide you with a better experience.Thank you for choosing to stay with us.Sincerely,

10/10 Fremragende

Maria

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Good
Overnattede 1 nat i marts 2024
Svar fra Hotel Management den 25. mar. 2024
I recently experienced [product/service] and it was outstanding! From the impeccable quality to the exceptional service, every aspect exceeded my expectations. The staff was friendly and knowledgeable, and the pricing was reasonable. I highly recommend [product/service] - a definite 5 out of 5 stars!

6/10 Okay

Gerardo

Synes godt om: Service og personale
Synes ikke om: Overnatningsstedets tilstand og faciliteter
Floor dirty, smell someone smoke in the room. Night table has burned marks around the edge of the night table. People hanging out. Late at night after midnight . So secure security. Could not sleep.
Overnattede 1 nat i marts 2024
Svar fra Hotel Management den 20. mar. 2024
Sounds like your stay was far from ideal. Dirty floors, smoke smells, burnt marks, and security issues can really ruin the experience. It's important to address these concerns with the hotel management so they can improve. If you need help finding a better place to stay in the future, just let me know!

2/10 Forfærdeligt

francis

Forretningsrejsende
Synes ikke om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
People were standing in the hallway smoking pot and loud at 1am. TV monitor didnt work, you could hear but not see the screen. Towels had stains on them. Definitely not worth the $$ but when its the only room left around I guess thats what you get
Overnattede 1 nat i februar 2024
Svar fra Hotel Management den 13. mar. 2024
Thank you for sharing your feedback with us. We're deeply sorry to hear about the multiple issues you encountered during your stay. Your experience certainly falls short of the standards we strive to uphold.We apologize for the disturbance caused by individuals smoking in the hallway and creating noise late at night. We take such matters very seriously and will reinforce our policies to ensure a peaceful environment for all our guests.Additionally, we regret any inconvenience caused by the malfunctioning TV monitor and the condition of the towels. This is not the level of quality we aim to provide, and we will investigate these matters promptly to prevent similar occurrences in the future.We understand your frustration with the overall value of your stay, especially given the circumstances. We appreciate your understanding and patience.Please know that your feedback is invaluable to us, and we will take every necessary step to address the issues you've raised. If there's anything we can do to make it up to you or if you have any further concerns, please don't hesitate to reach out to us directly.Thank you for bringing these matters to our attention.Best regards,

2/10 Forfærdeligt

Helder

Overnattede 4 nætter i februar 2024
Svar fra Hotel Management den 1. apr. 2024
Thank you for taking the time to share your feedback with us. We sincerely apologize that your experience at our hotel did not meet your expectations. We take all feedback seriously and are truly disappointed to hear that your stay fell short of the standard of excellence we strive to provide. Please know that we are committed to addressing the issues you've raised to ensure that they are promptly resolved and do not occur in the future.We would greatly appreciate the opportunity to discuss your concerns further and learn more about your experience. If you would be willing to provide additional details, please feel free to contact us directly at contact information.Once again, we apologize for any inconvenience you experienced and hope to have the opportunity to regain your trust on a future visit.Warm regards,

2/10 Forfærdeligt

Shane

Synes ikke om: Service og personale, overnatningsstedets tilstand og faciliteter
This property is sadly misrepresented by the pictures posted online. You would think you have a chance at a decent hotel at a decent price… the hot tub in the pictures is now a flower garden, the rooms smelled of smoke, our bathroom lights and fan did not work and there was no handle to turn the shower on. We stayed 5 nights… no new towels and the room was never serviced. Trash and towels are your responsibility. Three times we were told new towels were coming… in finally got my own. You want cheap… you got it. Bring your own towels! Pool and hot tub, non usable. Pool was never unlocked…
Overnattede 5 nætter i marts 2024
Svar fra Carmen Miranda den 8. mar. 2024
We are truly disheartened to learn about your recent experience at our property. Please accept our sincerest apologies for falling short of your expectations.We understand the importance of accurate representation and the comfort of our guests. It's distressing to hear that the condition of our facilities did not meet your standards. Rest assured, we take your feedback seriously and are actively addressing the issues you've brought to our attention.Regarding the discrepancies in our amenities and the maintenance issues you encountered in your room, we are currently investigating and taking immediate steps to rectify these matters. It's unacceptable that you experienced challenges with the functionality of your room and the cleanliness of our facilities. We're committed to ensuring that all our guests receive the high-quality service they deserve.Please know that your feedback has been shared with our team to prevent similar situations from occurring in the future. We sincerely apologize for any inconvenience this may have caused during your stay.We would appreciate the opportunity to regain your trust and welcome you back for a much-improved experience. If you're willing to give us another chance, please reach out to [contact information] so we can make the necessary arrangements to ensure your next visit exceeds your expectations.Thank you for bringing these issues to our attention. Your feedback is invaluable in helping us improve and provide better service to our guests.Warm regards,Hotel Management

2/10 Forfærdeligt

Selinet

Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Never ever again
Overnattede 4 nætter i februar 2024
Svar fra Rodeway Inn den 6. mar. 2024
Sorry your was not happy with your stay.

2/10 Forfærdeligt

Nicholas, Cedar Rapids I

Rejste med familie
Synes ikke om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
First off check in was the best part about this stay. I am glad I go this place for cheap for one night cause it was not good. Got into my room and there was no tv, no pictures on the wall but just the spot the previous ones were painted around, and the upper door latch was busted off so only had the dead bolt. The room smelled like smoke and other things. The bed was comfortable I will give them that. I understand if they are remodeling a room but why in the world would you put someone in it. There was still drywall mud all over the ceiling and was just a disaster. Since they also allow tenants the people next door were loud with there Tv and the walls are super thin. Luckily I got In later the. Expected so only had to sleep there so did not even complain to them as they were kind of rude during check in. If you can I would avoid this one until it’s cleaned up a little. You know when people are all outside when you pull up it’s more then just a hotel. I don’t like to do ratings as I know places try there best but this place was extremely lacking.
Overnattede 1 nat i marts 2024
Svar fra Carmen den 6. mar. 2024
Dear Nicholas, thank you for bringing this matter to our attention. We apologize for the inconvenience you experienced due to the cleanliness issues in your room. This does not reflect our usual standards, and we take your feedback seriously. Our housekeeping team will be informed, and immediate steps will be taken to rectify the situation and ensure thorough cleaning procedures are followed. We would appreciate the opportunity to discuss your experience further. Your satisfaction is of utmost importance to us, and we hope to regain your trust on a future visit. Sincerely, Carmen @ Rodeway Inn & Suites Management.”

8/10 Udmærket

roy chris

Forretningsrejsende
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
the room was very clean a little retro 70s
Overnattede 1 nat i februar 2024
Svar fra Carmen & Rodeway Inn management den 6. mar. 2024
Dear Roy,We appreciate your choice to stay with us and for sharing your thoughts through a 4/5 rating. Your feedback is important to us, and we're glad you had a good experience. If there are specific areas where you feel we could enhance your stay in the future, we'd love to hear your insights. We hope to have the pleasure of welcoming you back for a 5-star experience.

10/10 Fremragende

Charles, Haines City

Overnattede 7 nætter i februar 2024
Svar fra Rodeway Inn den 6. mar. 2024
Thank you

6/10 Okay

Michael

Forretningsrejsende
Synes ikke om: Service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Hard to be too critical because its an older place with decent rates in an area thats way too expensive for what you get. Theres a place in the world for low budget motels and this one of them.
Overnattede 1 nat i februar 2024
Svar fra Carmen & Rodeway Inn management den 6. mar. 2024
Dear Michael, Thank you so much for your review. Every customer’s opinion matters to us as we are continually striving to improve our service and hotel. We would be even more grateful if you could give us your feedback to let us know what we could do to make your experience better. Have a great day. Sincerely, Carmen @ Rodeway Inn & Suites Management.”

10/10 Fremragende

Marlon

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
.
Overnattede 1 nat i januar 2024
Svar fra Carmen Miranda den 21. feb. 2024
Thank you Marlon.

10/10 Fremragende

loima

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i januar 2024
Svar fra Carmen Miranda den 21. feb. 2024
Appreciate your review

2/10 Forfærdeligt

Rebecca

Synes ikke om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Property was dirty, staff including the owner were not friendly but rude and of no help. The microwave did not work, the ironing board was broken, there were roaches our entire stay. Including a dead one on my 2 year old daughter’s pillow when she woke up. Housekeeping didn’t even clean the rooms, not sure why they get paid. Very stingy with the towels. They were 5 of us staying and only got 2 full size towels at a time. When they would bring what they called clean towels they would tell us to toss the old ones in front of our door. The internet is very poor!! And they also advertise free breakfast which they no longer have. We even called to make sure and the person at the front desk told us yes. The heater in the rooms also gave us problems and wouldnt heat the room at times and would just blow cold air even on the heat temp. Overall I give this hotel and the staff a 1 out of 5. I would never ever stay in this hotel. Oh and not to mention when I spoke with the owner about the roaches and the other issues he told me to leave the hotel which is super unprofessional. He then promised a 1 night refund and when Expedia tried to reach them they wouldn’t answer and then finally told Expedia no he wouldn’t give a refund. Horrible experience. DO NOT STAY HERE!!!!!
Svar fra Carmen Miranda den 21. feb. 2024
Sorry you had this experience. Management will work to correct issue.

2/10 Forfærdeligt

Martha

Rejste med familie
Synes ikke om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The place was dirty full of watches. Nobody came to clean. I did my own garbage and my own cleaning.
Overnattede 8 nætter i februar 2024
Svar fra Carmen Miranda den 21. feb. 2024
Sorry you experience this issues. Management is working very diligent too have this resolved

10/10 Fremragende

Marian

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i februar 2024
Svar fra Carmen Miranda den 21. feb. 2024
Thank you

4/10 Dårligt

Michael

Synes ikke om: Service og personale
Rodeway hotel
Not great, didn’t clean the room everyday and only gave us 2 towels with no other towels to wash with, outside the hotel was dirty also
Overnattede 5 nætter i februar 2024

10/10 Fremragende

David

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Perfect
Overnattede 1 nat i februar 2024
Svar fra Carmen Miranda den 21. feb. 2024
Thank you David

8/10 Udmærket

Omar, winter haven

Forretningsrejsende
Synes godt om: Faciliteter
Muy bueno estancias por el precio, la habitación la 115 limpia pero tenía varias roach pequeñas
Overnattede 2 nætter i februar 2024
Svar fra Carmen Miranda den 21. feb. 2024
Gracias Omar.

4/10 Dårligt

Antonio

Rejste med familie
Synes godt om: Service og personale
Synes ikke om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Roaches, none working toilet
Overnattede 2 nætter i februar 2024
Svar fra Carmen Miranda den 21. feb. 2024
sorry you had this issue. Management will work on this.

4/10 Dårligt

Elizabeth

Rejste med familie
Synes godt om: Service og personale
Synes ikke om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Garbage outside By the staircase all night and morning. Beds were uncomfortable
Overnattede 1 nat i februar 2024
Svar fra Carmen & Rodeway Inn management den 6. mar. 2024
Hi Elizabeth,Thanks for sharing your review of Rodeway Inn & Suites with our management. If you’d like to share any additional feedback please don’t hesitate to reach out and let us know! Thanks again for providing us with your review, Sincerely, Carmen @ Rodeway Inn & Suites Management.” we appreciate it.

4/10 Dårligt

Jok

Synes godt om: Rengøring
Synes ikke om: Overnatningsstedets tilstand og faciliteter, værelsets komfort
Worn down and bad location
Chose it because of its location and it’s star rating. It’s not in the best neighborhood. Very rundown. Very much needs a facelift. Not a very good value for the money. There are other places equally priced that would’ve been better. I pray to their advertisement.
Overnattede 2 nætter i februar 2024

8/10 Udmærket

Eric

Rejste med partner, Forretningsrejsende
Synes godt om: Service og personale
Good location
Overnattede 1 nat i februar 2024
Svar fra Carmen Miranda den 21. feb. 2024
Glad you enjoy your stay

4/10 Dårligt

Lorraine

Rejste i en gruppe
Synes ikke om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
You get what you pay for... Cockroaches, mold, and what appeared to be pubic hair on the sheets were the things that has this motel on the list of places i will never go back to. When I told the lady at the desk, she seemed not surprised at all, like she has heard it a million times. I feel like this property has the potential to be a nice place if they invest a little into it.
Overnattede 1 nat i januar 2024
Svar fra Carmen & Rodeway Inn management den 6. mar. 2024
Hi Lorraine, Thanks for sharing your review of Rodeway Inn & Suites with our management. If you’d like to share any additional feedback, please don’t hesitate to reach out and let us know! Thanks again for providing us with your review, Sincerely, Carmen @ Rodeway Inn & Suites Management.” we appreciate it.

2/10 Forfærdeligt

Colin

Forretningsrejsende
Synes ikke om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
I would not let my dog stay there!
Overnattede 1 nat i januar 2024
Svar fra Carmen & Rodeway Inn management den 6. mar. 2024
Hi Colin, Thanks for sharing your review of Rodeway Inn & Suites with our management. If you’d like to share any additional feedback, please don’t hesitate to reach out and let us know! Thanks again for providing us with your review, Sincerely, Carmen @ Rodeway Inn & Suites Management.” we appreciate it.

4/10 Dårligt

Vickie

Overnattede 1 nat i januar 2024
Svar fra Carmen & Rodeway Inn management den 6. mar. 2024
Dear Vickie,Thank you so much for your review. Every customer’s opinion matters to us as we are continually striving to improve our service. We would be even more grateful if you could give us your feedback to let us know what we could do to make your experience better. Have a great day. Sincerely, Carmen @ Rodeway Inn & Suites Management.”

2/10 Forfærdeligt

Laurence

Rejste med partner
Synes ikke om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Old, worn, did not have the King bed contracted-gave us 2 full beds instead.
Overnattede 1 nat i januar 2024
Svar fra Carmen & Rodeway Inn management den 6. mar. 2024
Hi Laurence,Thanks for sharing your review of Rodeway Inn & Suites with our management. If you’d like to share any additional feedback, please don’t hesitate to reach out and let us know! Thanks again for providing us with your review, Sincerely, Carmen @ Rodeway Inn & Suites Management.” we appreciate it.

2/10 Forfærdeligt

Rocio, Lake Worth

Rejste med familie, Rejste i en gruppe
Synes godt om: Faciliteter
Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
The place say that is breakfast included and we go in the morning to eat the breakfast they say that have more that 3 months that not serving breakfast
Overnattede 1 nat i december 2023
Svar fra Carmen & Rodeway Inn management den 6. mar. 2024
Hi Rocio,Thanks for sharing your review of Rodeway Inn & Suites with our management. If you’d like to share any additional feedback, please don’t hesitate to reach out and let us know! Thanks again for providing us with your review, Sincerely, Carmen @ Rodeway Inn & Suites Management.” we appreciate it.

2/10 Forfærdeligt

Leoneida

Rejste med partner
Synes ikke om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
When I arrived the front desk lady was super nice but when I checked in, my sheets were not cleaned because when I lifted the sheets, there was black fur-like stuff inside my bed sheets, there was also what appeared to be sperm on the skirt of one of the beds, the lock for my door was broken and I felt very unsafe for in the morning, someone was playing with my door knob. I saw many white vans and random men walking around in the wee hours of the night. It felt very unsafe and uncomfortable. I will not be returning.
Svar fra Carmen & Rodeway Inn management den 6. mar. 2024
Dear Leoneida, Thank you for bringing this matter to our attention. We apologize for the inconvenience you experienced due to the cleanliness issues in your room. This does not reflect our usual standards, and we take your feedback seriously. Our housekeeping team will be informed, and immediate steps will be taken to rectify the situation and ensure thorough cleaning procedures are followed. We would appreciate the opportunity to discuss your experience further. Your satisfaction is of utmost importance to us, and we hope to regain your trust on future visits. Sincerely, Carmen @ Rodeway Inn & Suites Management.”

4/10 Dårligt

Verificeret rejsende

Synes godt om: Service og personale
Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter
A work in progress?
The stay was okay, we booked a cheap room. This used to be a days inn that was very run down so it's been bought by choice hotels and they do seem to be doing some work on the place, however our water didn't get very hot for a shower there was what looked like black mold over the showerhead and the exhaust fan in the bathroom was barely holding on, and the smoke detector was ripped off the wall, the rooms were most likely smoking in the past as there was a smell and we even saw a roach crawling on the wall so make sure there is no food left out.
Overnattede 3 nætter i januar 2024
Svar fra Carmen & Rodeway Inn management den 6. mar. 2024
Hello,Thank you for bringing this matter to our attention. We apologize for the inconvenience you experienced due to the cleanliness issues in your room. This does not reflect our usual standards, and we take your feedback seriously. Our housekeeping team will be informed, and immediate steps will be taken to rectify the situation and ensure thorough cleaning procedures are followed. We would appreciate the opportunity to discuss your experience further. Your satisfaction is of utmost importance to us, and we hope to regain your trust on a future visit. Sincerely, Carmen @ Rodeway Inn & Suites Management.”

6/10 Okay

Josiah

Forretningsrejsende
Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter
I booked a non-smoking room, but it smelled heavily of smoke. I went back to the front desk and got a different, non-smoking room, and it still smelled like smoke upon entering the room.
Overnattede 1 nat i januar 2024
Svar fra Carmen & Rodeway Inn management den 6. mar. 2024
Dear Josiah,Thank you so much for your review. Every customer’s opinion matters to us as we are continually striving to improve our service. We apologize for this bad experience. We would be even more grateful if you could give us your feedback to let us know what we could do to make your experience better. Have a great day. Sincerely, Carmen @ Rodeway Inn & Suites Management.”