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Anmeldelser af Crowne Plaza London- Gatwick Airport, an IHG Hotel

4 out of 5
Crowne Plaza London- Gatwick Airport, an IHG Hotel
Langley Drive, Crawley, England

Anmeldelser

8,0

Alletiders

Bedømmelse på 10 − Fremragende. 365 af i alt 1002 anmeldelser" "
Bedømmelse på 8 − Udmærket. 363 af i alt 1002 anmeldelser" "
Bedømmelse på 6 − Okay. 148 af i alt 1002 anmeldelser" "
Bedømmelse på 4 − Dårligt. 74 af i alt 1002 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 52 af i alt 1002 anmeldelser" "

8,6/10

Rengøring

8,2/10

Service og personale

7,8/10

Faciliteter

8,0/10

Overnatningsstedets tilstand og faciliteter

8,2/10

Miljøvenligt

Anmeldelser

10/10 Fremragende

Nikolaj

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Comfortable stay
Great and polite service from all Employed. Enjoyed the Small Gym as Well. Thanks
Overnattede 2 nætter i november 2022
Svar fra Dominika den 5. dec. 2022
Dear Nicolaj,It was wonderful to have you staying with us.Thank you so much for taking the time to write about us and sharing such positive feedback.We truly appreciate your responses and comments and I am truly delighted to know you enjoyed your stay.We sincerely hope that we will have the opportunity to welcome you back to Crowne Plaza Gatwick AirportMany ThanksDominikaGuest Relations Executive

10/10 Fremragende

Verificeret rejsende

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 2 nætter i december 2019

6/10 Okay

Helle

Synes godt om: Service og personale
Ok til en enkelt nat
Vi boede her en enkelt nat, men vi var ikke imponerede over værelset. Reception og restaurant er flot, men værelset er meget småt og dystert, og det var meget svært at finde den rigtige temperatur. Hotelpersonalet var dog meget hjælpsomme og bragte ekstra dyner og varmeapparater op. Alt i alt en lidt blandet fornøjelse, men ok til en enkelt nat. Sengene var dog meget hårde.
Svar fra Anita den 17. maj 2018
God eftermiddag, Tak for dine dejlige kommentarer om vores venlige personale og også at dele din erfaring med os. Jeg er ked af at du ikke fandt vores senge komfortable. Jeg har videresendt din oplevelse til vores Housekeeping afdeling, og forhåbentlig når du vender tilbage til vores hotel kan vi give dig et dejligt dejligt værelse med komfortabel seng. Har en kærlig dag Med venlig hilsen Guest relations team

4/10 Dårligt

Emilie, Lyngby

Synes godt om: Rengøring, værelsets komfort
Synes ikke om: Service og personale
Ærgerlig slutning på ferien
Vi ankom ved 20 tiden og ville spise noget hurtig mad. Vi ventede i 45 min på spaghetti og kylling, på trods af at der var 4 par i restauranten i alt. Herefter var der kun én badekåbe, kun lagt håndklæde frem til én, strygejerney var i stykker og vores taxa bestilte vi specifikt til at skulle kunne tage imod kort... Det kunne han dog ikke, så vi kørte rundt og ledte efter hæveautomat, som endte med at koste dobbelt så meget, pga hotellets personale. Vi ringede 4 gange til receptionen, for at spørge efter et nyt strygejern, men de tog den ikke. Vi trykkede så igennem til noget helt andet (som fx viderestilling til restauranten) og så sagde den "ring senere"!! 5 gang fik vi fat i en som kom med et strygejern. Rigtig pænt sted, men virkeligt en dårlig oplevelse, som vi sluttede vores ferie af med

8/10 Udmærket

JH

Synes godt om: Rengøring, service og personale, værelsets komfort

8/10 Udmærket

sh.borup, Danmark

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Godt hotel en kort køretur med bus nr. 10
Vi brugte dette hotel til at overnatte på, fordi vi skulle flyve til Tenerife dagen efter kl. 7. Perfekt. Personalet et var meget flinke og sengene var gode.

8/10 Udmærket

Geoff, Copenhagen

Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter, værelsets komfort
Handy for the airport.
Fine except discovered had to pay 10 pounds per day parking and likewise for, wi fi internet and the breakfasts. But the breakfast was really super.

8/10 Udmærket

Verificeret rejsende

Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter, værelsets komfort

8/10 Udmærket

Hugo H.M., Hørsholm

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Fint hotel - lidt for langt fra lufthavnen
Jeg nåede kun få timer på hotellet, før jeg skulle tidligt op og nå et fly. Hotellet er komfortabelt og personalet venligt, og der var relativt stille på trods af flere store veje lige omkring hotellet. Trods hotellets reference til Gatwick ligger det et kvarters taxakørsel fra lufthavnen. Det kostede 16 £ oveni den ene vej og 4£ pr. person med shuttle taxa til lufthavnen. Derfor kan det være billigere og lettere at betale for et hotel der ligger lige op ad lufthavnen.

8/10 Udmærket

Verificeret rejsende

Synes godt om: Rengøring, service og personale, værelsets komfort
tæt på lufthavn
fint ophold, dog er WiFi ikke gratis

8/10 Udmærket

Christoffer, Denmark

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Very nice earlybird hotel
Deluxe Room: nice large big clean hotel room. Minus was there where nothing in the minibar. Fair pricing - we will come back.

6/10 Okay

AP

Synes godt om: Service og personale, værelsets komfort
Synes ikke om: Overnatningsstedets tilstand og faciliteter
Ok compared to the price.

10/10 Fremragende

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort

8/10 Udmærket

Verificeret rejsende

Synes godt om: Rengøring, service og personale, værelsets komfort
Tecnician
Dejligt ophold men mangler fri net når man betaler for så fine værelser.

8/10 Udmærket

Verificeret rejsende

Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter, værelsets komfort

8/10 Udmærket

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Pænt hotel tæt på lufthavn
Fint hotel tæt på Gatwich Airport. Nemt at komme til hotellet med shuttle busserne, som kører hver ½ time. Hotellet og servicen var som forventet. Eneste minus er prisen for internettet.

4/10 Dårligt

Verificeret rejsende

Synes godt om: Rengøring
Synes ikke om: Service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort

6/10 Okay

Verificeret rejsende

10/10 Fremragende

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort

10/10 Fremragende

Greta

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
The check in was fantastic we arrived very early and checkin was 3 but they let us checkin at 7 am
Overnattede 2 nætter i maj 2024
Svar fra Anna Zientera- Guest Relations Executive den 17. maj 2024
Dear Greta, Thank you for taking the time to review your stay at Crowne Plaza London Gatwick. I am delighted to see you enjoyed your stay with us. I do hope you return in the near future. Kindest regards,

8/10 Udmærket

Stephen

Rejste med familie
Synes godt om: Overnatningsstedets tilstand og faciliteter
Room slightly on small side but nicely updated
Overnattede 2 nætter i maj 2024
Svar fra Anna Zientera- Guest Relations Executive den 14. maj 2024
Dear Stephen, Thank you for taking the time to review your stay at Crowne Plaza London Gatwick. I am delighted to see you enjoyed your stay with us. I do hope you return in the near future. Kindest regards,

6/10 Okay

christopher, Kidlington

Rejste med familie
Synes godt om: Rengøring, faciliteter
Booked a premium room, it was tiny, average at best and just because you have a mufty smelling dressing gown in the wardrobe and a coffee machine with 2 pods one of which was decaf doesn’t tick my box’s, water is £3:50 and staff not refined and trained
Overnattede 1 nat i maj 2024
Svar fra Anna Zientera- Guest Relations Executive den 14. maj 2024
Dear Christopher, Thank you for taking the time to review your time at Crowne Plaza London Gatwick. I sincerely apologise if you experienced issues with your stay. Rest assured I look into your comments. I do hope you return in the near future, Kindest regards,

10/10 Fremragende

tarra

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Very nice
Overnattede 1 nat i maj 2024
Svar fra Anna Zientera- Guest Relations Executive den 14. maj 2024
Dear Tarra, Thank you for taking the time to review your stay at Crowne Plaza London Gatwick. I am delighted to see you enjoyed your stay with us. I do hope you return in the near future. Kindest regards,

10/10 Fremragende

Duncan, Halifax

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Shuttle service to airports cost 5 pounds- - Taxi costs 28 pounds so call the shuttle
Overnattede 1 nat i maj 2024
Svar fra Anna Zientera- Guest Relations Executive den 7. maj 2024
Dear Duncan, Thank you for taking the time to review your stay at Crowne Plaza London Gatwick.I am delighted to see you enjoyed your stay with us.I do hope you return in the near future.Kindest regards,

8/10 Udmærket

Maria

Synes godt om: Rengøring, service og personale
Overnattede 1 nat i maj 2024
Svar fra Anna Zientera- Guest Relations Executive den 8. maj 2024
Dear Maria, Thank you for taking the time to review your stay at Crowne Plaza London Gatwick. I am delighted to see you enjoyed your stay with us. I do hope you return in the near future. Kindest regards

10/10 Fremragende

Any

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The hotel is very clean , the satff is very nice, friendly excellent costumer services Great place to stay and safe for the family too.
Overnattede 6 nætter i april 2024
Svar fra Anna Zientera- Guest Relations Executive den 3. maj 2024
Dear Any, Thank you for taking the time to review your stay at Crowne Plaza London Gatwick. I am delighted to see you enjoyed your stay with us. I do hope you return in the near future. Kindest regards,

8/10 Udmærket

Beverley

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
we had an easy check in although it was a trek to the room up to the 5th floor then walk along to another wing and take the floor to another level although it was definately worth it once we arrived in the room. the facilities in the room were lovely couldnt fault them, we were exhausted 1.30am when we checked in. Breakfast was good maybe 7 out of 10 - buffetts are always dificult and it was getting on to the end of service so not much Fresh food being brought out. i coffee machine was out of order, not many clean or clear tables. but not so bad we wouldnt go again. the night staff and day staff on reception were very helpful.
Overnattede 1 nat i april 2024
Svar fra Anna Zientera- Guest Relations Executive den 3. maj 2024
Dear Beverley, Many thanks for your feedback following your recent stay with us here at Crowne Plaza London Gatwick Hotel. Your comments are greatly appreciated, and I will sure look into. I hope you return in the future, Kindest regards,

10/10 Fremragende

Christian, Vancouver

Overnattede 1 nat i april 2024
Svar fra Anna Zientera- Guest Relations Executive den 14. maj 2024
Dear Christian, Thank you for taking the time to review your stay at Crowne Plaza London Gatwick. I am delighted to see you enjoyed your stay with us. I do hope you return in the near future. Kindest regards,

10/10 Fremragende

Edward

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i april 2024
Svar fra Anna Zientera- Guest Relations Executive den 3. maj 2024
Dear Edward, Thank you for taking the time to review your stay at Crowne Plaza London Gatwick. I am delighted to see you enjoyed your stay with us. I do hope you return in the near future. Kindest regards,

8/10 Udmærket

Paul

Synes godt om: Rengøring, service og personale
Overnattede 1 nat i marts 2024
Svar fra Anna Zientera- Guest Relations Executive den 11. apr. 2024
Dear Paul, Thank you for taking the time to review your stay at Crowne Plaza London Gatwick. I am delighted to see you enjoyed your stay with us. I do hope you return in the near future. Kindest regards,

10/10 Fremragende

Ayeasha

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Very clean rooms, good service and nice food.
Overnattede 1 nat i marts 2024
Svar fra Anna Zientera- Guest Relations Executive den 1. apr. 2024
Dear Ayeasha, Thank you for taking the time to review your stay at Crowne Plaza London Gatwick. I am delighted to see you enjoyed your stay with us. I do hope you return in the near future. Kindest regards,

10/10 Fremragende

Gary

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Svar fra Anna Zientera- Guest Relations Executive den 29. feb. 2024
Dear Gary, I would like to thank you for taking the time to pass on your feedback following your recent stay with us. I am extremely happy to hear you thoroughly enjoyed your stay with us and sincerely hope you return soon. Kindest regards,

10/10 Fremragende

David

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnight stsy
Very friendly staff Delicious breakfast Very kindly extended our check out time, without charge so my husband could work before his flight
Overnattede 1 nat i februar 2024
Svar fra Anna Zientera- Guest Relations Executive den 5. mar. 2024
Dear David, Thank you for taking the time to review your stay at Crowne Plaza London Gatwick. I am delighted to see you enjoyed your stay with us. I do hope you return in the near future. Kindest regards,

8/10 Udmærket

Jonathan

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Nice hotel inside
Nice inside, most staff very friendly. One guy on reception wasn't interested in doing any work and met him first on entry, worst first impression, curly haired chap, avoid him. Clean room. Busy with airport crew. Have to pay extra for parking £12 per night. Nice buffet at a good price of £19.95 Breakfast reasonable but very busy with airline staff.
Overnattede 2 nætter i februar 2024
Svar fra Anna Zientera- Guest Relations Executive den 5. mar. 2024
Dear Jonathan, Many thanks for your feedback following your recent stay with us here at Crowne Plaza London Gatwick Hotel. Your comments are greatly appreciated, and I will sure look into. I hope you return in the future, Kindest regards,

10/10 Fremragende

Paul

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Easy for the airport
Overnattede 1 nat i februar 2024
Svar fra Sreekrishnan S - Assistant Front Office Manager den 29. feb. 2024
Dear Guest, Thank you for taking the time to review your stay at Crowne Plaza London Gatwick. I am delighted to see you enjoyed your stay with us. I do hope you return in the near future. Kindest regards,

6/10 Okay

Shaun

Rejste med partner
Synes godt om: Rengøring, service og personale
No airport shuttle, lounge only open 2 hours. No IHG points via Expedia
Overnattede 1 nat i februar 2024
Svar fra Anna Zientera, Guest Relations Executive den 13. feb. 2024
Dear Shaun, Thank you for taking the time to review your time at Crowne Plaza London Gatwick. I sincerely apologise if you experienced issues with your stay. Rest assured I look into your comments. I do hope you return in the near future, Kindest regards,

10/10 Fremragende

Karen

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Amazing stay. The receptionist upgraded our room which was lovely. The breakfast was delicious and Joseph was a great help.
Overnattede 1 nat i februar 2024
Svar fra Anna Zientera, Guest Relations Executive den 13. feb. 2024
Dear Karen, Thank you for taking the time to review your stay at Crowne Plaza London Gatwick. I am delighted to see you enjoyed your stay with us. I do hope you return in the near future. Kindest regards,

10/10 Fremragende

Michael

Overnattede 1 nat i februar 2024
Svar fra Anna Zientera, Guest Relations Executive den 6. feb. 2024
Dear Michael, Thank you for taking the time to review your stay at Crowne Plaza London Gatwick. I am delighted to see you enjoyed your stay with us. I do hope you return in the near future. Kindest regards,

10/10 Fremragende

Harry

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i januar 2024
Svar fra Anna Zientera, Guest Relations Executive den 31. jan. 2024
Dear Harry, Thank you for taking the time to review your stay at Crowne Plaza London Gatwick. I am delighted to see you enjoyed your stay with us. I do hope you return in the near future. Kindest regards,

10/10 Fremragende

John

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
2 day business trip
Room was clean and well appointed. Staff friendly and helpful.
Overnattede 2 nætter i januar 2024
Svar fra Anna Zientera, Guest Relations Executive den 31. jan. 2024
Dear John, Thank you for taking the time to review your stay at Crowne Plaza London Gatwick. I am delighted to see you enjoyed your stay with us. I do hope you return in the near future. Kindest regards,

10/10 Fremragende

Adam

Overnattede 1 nat i januar 2024
Svar fra Anna Zientera, Guest Relations Executive den 27. jan. 2024
Dear Adam, Thank you for taking the time to review your stay at Crowne Plaza London Gatwick. I am delighted to see you enjoyed your stay with us. I do hope you return in the near future. Kindest regards,

2/10 Forfærdeligt

Jess

Rejste med familie
Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter, værelsets komfort
Synes ikke om: Service og personale
Go somewhere else.
All night there were really loud noises that were very loud and would wake you up. We had to leave early in the morning so I had put my room service tag out so breakfast could be available for the kids while we got ready. It was never collected so we had no breakfast. When we called the front desk to complain they were really dismissive.
Overnattede 1 nat i januar 2024
Svar fra Anna Zientera, Guest Relations Executive den 27. jan. 2024
Dear Jess, Thank you for taking the time to review your stay at Crowne Plaza London Gatwick. I sincerely apologise that you encountered issues during your stay. I will be sure to share your comments with the team. I do hope you return in the near future.

8/10 Udmærket

Graeme

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Good location to Gatwick. 15min bus ride. The property is quite dated. The rooms are huge which was great. My daughter was sick and the staff were very understanding
Overnattede 1 nat i januar 2024
Svar fra Anna Zientera, Guest Relations Executive den 27. jan. 2024
Dear Graeme, Many thanks for your feedback following your recent stay with us here at Crowne Plaza London Gatwick Hotel. Your comments are greatly appreciated, and I will sure look into. I hope you return in the future,

8/10 Udmærket

Brendan

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Excellent and friendly staff.
The hotel is having some renovations, so quite a long walk to get to out room. There were traces of the builders on the carpet and stairs near the room. Otherwise comfortable room, very good breakfast and excellent staff.
Overnattede 1 nat i januar 2024
Svar fra Anna Zientera, Guest Relations Executive den 16. jan. 2024
Dear Brendan, Thank you for taking the time to review your stay at Crowne Plaza London Gatwick. I am delighted to see you enjoyed your stay with us. I do hope you return in the near future. Kindest regards

2/10 Forfærdeligt

YASH

Rejste med partner
Synes godt om: Rengøring
Synes ikke om: Service og personale, overnatningsstedets tilstand og faciliteter
The rooms are very tiny , the staff does not give clear directions, breakfast is done by 10am, no microwave in the room or lobby
Overnattede 3 nætter i december 2023
Svar fra Anna Zientera, Guest Relations Executive den 12. jan. 2024
Dear Yash, Many thanks for passing on your much-valued feedback following your recent stay at Crowne Plaza London Gatwick. Your comments are valuable for us to ensure we maintain our high standards of service and care. I will be certain to share this with the team for future visits. Kindest regards,

6/10 Okay

Isabel

Synes godt om: Service og personale
Overnattede 1 nat i december 2023
Svar fra Anna Zientera, Guest Relations Executive den 3. jan. 2024
Dear Isabel, Thanks for staying with us. We appreciate your feedback!I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception.Happy New Year!

10/10 Fremragende

Margaret

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Excellent room
Overnattede 1 nat i december 2023
Svar fra Anna Zientera, Guest Relations Executive den 29. dec. 2023
Dear Margaret, It was wonderful to have you staying with us.Thank you so much for taking the time to write about us and sharing such positive feedback.We wish you all the very best for this festive season, and sincerely look forward to perhaps hosting you on another future occasion.

8/10 Udmærket

Mark

Overnattede 1 nat i december 2023
Svar fra Anna Zientera, Guest Relations Executive den 27. dec. 2023
Dear Mark, Thanks for staying with us. We appreciate your feedback!We wish you all the very best for this festive season, and sincerely look forward to perhaps hosting you on another future occasion.

10/10 Fremragende

Eric

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Brilliant stay
Overnattede 1 nat i december 2023
Svar fra Anna Zientera, Guest Relations Executive den 27. dec. 2023
Dear Eric, It was wonderful to have you staying with us.Thank you so much for taking the time to write about us and sharing such positive feedback.We wish you all the very best for this festive season, and sincerely look forward to perhaps hosting you on another future occasion.

6/10 Okay

Philip

Rejste med familie
Synes godt om: Rengøring, service og personale
Synes ikke om: Overnatningsstedets tilstand og faciliteter
Staff really nice but your had to walk to the end of the world to get to your room. The Hallway reminded me of the one in the movie The shining.
Overnattede 1 nat i december 2023
Svar fra Anna Zientera, Guest Relations Executive den 27. dec. 2023
Dear Philip, Thank you for taking the time to provide feedback. Please accept my sincere apology for all the inconvenience caused during your stay. I'm sure you will be pleased to hear that our hotel is currently under refurbishment and we are working hard to make necessary improvements. We wish you all the very best for this festive season, and sincerely look forward to perhaps hosting you on another future occasion.