Alle de viste anmeldelser er indsendt af rigtige gæster. Kun rejsende, som har booket et ophold hos os, kan indsende en anmeldelse. Vi verificerer anmeldelser i henhold til vores retningslinjer og offentliggør alle anmeldelser, hvad enten de er positive eller negative.Flere oplysningerÅbner i et nyt vindue
Bedømmelse på 10 − Fremragende. 623 af i alt 1000 anmeldelser" "
10 - Fremragende
623
Bedømmelse på 8 − Udmærket. 231 af i alt 1000 anmeldelser" "
8 - Udmærket
231
Bedømmelse på 6 − Okay. 85 af i alt 1000 anmeldelser" "
6 - Okay
85
Bedømmelse på 4 − Dårligt. 37 af i alt 1000 anmeldelser" "
4 - Dårligt
37
Bedømmelse på 2 − Forfærdeligt. 24 af i alt 1000 anmeldelser" "
2 - Forfærdeligt
24
9,4/10
Rengøring
9,0/10
Service og personale
8,6/10
Faciliteter
9,0/10
Overnatningsstedets tilstand og faciliteter
8,6/10
Miljøvenligt
Anmeldelser
10/10 Fremragende
andrew
Rejste med familie
9. maj 2024
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Much nicer than I had expected. Big bathroom with a huge tub. Very comfortable beds and clean rooms. Perfect to stay at if you’re in town to catch a show at the Blue Note.
andrew
Overnattede 1 nat i maj 2024
Svar fra Customer Service den 10. maj 2024
Andrew, thank you for sharing your experience at the voco The Tiger Hotel. We're thrilled to hear that our well-appointed rooms and convenient location exceeded your expectations. It's particularly encouraging to know that you appreciated our comfortable beds and impeccably clean accommodations. We look forward to welcoming you back the next time you're in town for a show at the Blue Note.
10/10 Fremragende
Randy
6. maj 2024
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Randy
Overnattede 1 nat i maj 2024
Svar fra Customer Service den 8. maj 2024
Randy, thank you for the excellent rating on Expedia! We're thrilled to know that your stay at voco The Tiger Hotel met all your expectations. Our team members are dedicated to ensuring guests have an optimal experience with us. We look forward to welcoming you back soon!
10/10 Fremragende
Matt
21. apr. 2024
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Matt
Overnattede 1 nat i marts 2024
Svar fra Customer Service den 23. apr. 2024
Matt, it's wonderful to hear you had a top-notch experience at voco The Tiger Hotel! We sincerely appreciate your stellar rating and hope to have the pleasure of welcoming you back soon.
10/10 Fremragende
Michell
30. mar. 2024
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Yes
Michell
Overnattede 1 nat i marts 2024
Svar fra Customer Service den 1. apr. 2024
Michell, thank you for choosing voco The Tiger Hotel. We are delighted you had a pleasant stay with us. We're looking forward to welcoming you back in the future.
10/10 Fremragende
jenny
26. mar. 2024
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overall very nice hotel. Old but very updated. Comfortable beds. Would stay here again!
jenny
Overnattede 1 nat i marts 2024
Svar fra Customer Service den 27. mar. 2024
Jenny, we're delighted to hear that voco The Tiger Hotel met your expectations with our blend of historic charm and modern refreshments. We're pleased you found the beds cozy and that we are your preferred choice for future stays. Until then, safe travels!
2/10 Forfærdeligt
Eric
Rejste med familie
24. mar. 2024
Synes ikke om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Only stairs. Elevator broke while in it and management did not care. Fell out of tub because of dangerous height. Again management did not care. The management of this hotel seems to be focused on much other things. No staff was on duty to help change sheets at 6 when my daughter got sick so I changed them. Did not offer assistance with ice or towels. Terrible experience.
Eric
Overnattede 3 nætter i marts 2024
Svar fra Customer Service den 28. mar. 2024
We sincerely apologize for the inconveniences you experienced during yourstay with us. Your feedback is invaluable as it helps us identify areas forimprovement. Regarding the elevator issue, we understand how frustrating itmust have been for you. We strive to maintain our facilities to the higheststandards, and we regret that we were unable to resolve the elevatormalfunction in a timely manner. Rest assured, we are taking steps toprevent similar incidents in the future. Your safety is our top priority,and we are deeply sorry to hear about your fall in the tub.We apologize for the lack of assistance from our staff during yourdaughter’s illness. Providing exceptional service to our guests isparamount, and we regret that we fell short in this instance. We sincerelyhope you will give us another opportunity to exceed your expectations inthe future.
10/10 Fremragende
Irvin
7. mar. 2024
Irvin
Overnattede 1 nat i marts 2024
Svar fra Customer Service den 27. mar. 2024
Irvin, it's wonderful to see your five-star rating for voco The Tiger Hotel. It appears your stay with us made a positive impact, and for that, we're grateful. We're looking forward to welcoming you back for another exceptional experience in the near future.
8/10 Udmærket
John
Rejste med partner
27. feb. 2024
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Access to downtown was great. Probably should have just self parked. Lot right across the street. Love Columbia.
John
Overnattede 1 nat i februar 2024
Svar fra Customer Service den 29. feb. 2024
John, it's great to hear that you appreciated the convenient downtown access of voco The Tiger Hotel. Your insights about parking are noted. We're delighted you enjoyed your time in Columbia. We look forward to welcoming you back.
10/10 Fremragende
Felicia
25. feb. 2024
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Love this place
Felicia
Overnattede 1 nat i februar 2024
Svar fra Customer Service den 27. feb. 2024
Felicia, we're thrilled to hear you enjoyed your stay at voco The Tiger Hotel. Your love for our establishment truly brightens our day. We can't wait to welcome you back in the future!
6/10 Okay
Melinda, Glen Ellyn
Rejste med familie
24. feb. 2024
Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
Synes ikke om: Service og personale, faciliteter
So when we went to check in around 5:30pm on a Friday night, there was NO front desk staff to be seen. After waiting 10 minutes, I went to the bar where the Bar guy said it was sales guy doing the check ins and he was helping out in banquets to check us in. Then he told ME to go find the guy in the event so I could check in.
Strange!?
Melinda
Overnattede 1 nat i februar 2024
Svar fra Customer Service den 25. feb. 2024
Melinda, it seems there were some unusual occurrences during your check-in experience. We apologize if there was any confusion caused due to waiting for assistance when first arriving. Normally, our team strives to ensure the check-in process is smooth for all our guests. We regret to hear this wasn't the case and we will ensure your feedback is addressed. We appreciate your understanding and hope to have the chance to serve you better in the future.
6/10 Okay
Kecia
24. feb. 2024
Kecia
Overnattede 1 nat i februar 2024
Svar fra Customer Service den 20. mar. 2024
Kecia, thanks for taking the time to share your rating. It seems that you had a mixed experience. Please do not hesitate to share further details or any specific issues you encountered, so improvements can be made. Your feedback helps guide our continuous efforts to enhance guests' experience.
10/10 Fremragende
Michelle
Rejste med familie
18. feb. 2024
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Delightful historic hotel with amazing proximity to Mizzou. Fantastic restaurants. Will be back!
Michelle
Overnattede 2 nætter i februar 2024
Svar fra Customer Service den 19. feb. 2024
Michelle, we appreciate your warm feedback about voco The Tiger Hotel. We're genuinely thrilled to learn you enjoyed dining at our restaurants and appreciated our location near Mizzou. We look forward to welcoming you back for another fantastic experience in the future.
10/10 Fremragende
Arthur, Carroll
Rejste med familie
12. feb. 2024
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Very nice High and facility with amazing staff.
Arthur
Overnattede 2 nætter i februar 2024
Svar fra Customer Service den 13. feb. 2024
Arthur, thank you for your kind words! It's fantastic to hear that you thought highly of voco The Tiger Hotel and our wonderful team members. We appreciate your feedback and hope to welcome you back in the near future!
10/10 Fremragende
Morgan
28. jan. 2024
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Morgan
Overnattede 1 nat i januar 2024
Svar fra Customer Service den 31. jan. 2024
Morgan, thank you for your stellar rating of voco The Tiger Hotel. We're delighted to know you enjoyed your stay with us. We strive to provide top-tier service and it's great to know we succeeded. Looking forward to hosting you again in the future.
2/10 Forfærdeligt
Jacqueline
18. jan. 2024
Synes godt om: Service og personale
Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter, værelsets komfort
Not great
Shower broke, so could not take shower and sheets had stains
Jacqueline
Overnattede 1 nat i januar 2024
Svar fra Customer Service den 19. jan. 2024
Jacqueline, thank you for reaching out. We sincerely regret to hear about the inconvenience you experienced. Please be assured that issues related to room amenities and cleanliness are addressed with the level of seriousness they deserve. We strive to create a satisfactory experience for all guests and will promptly review your feedback with our team.
10/10 Fremragende
Diana
Rejste med familie
9. jan. 2024
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
This hotel has friendly and knowledgeable staff.
Plenty of dining options within the hotel and the surrounding area within walking distance. You must have breakfast at the Glen restaurant. There was plenty of street parking and a garage across the street. Valet parking is offered as well.
Diana
Overnattede 1 nat i januar 2024
Svar fra Customer Service den 13. jan. 2024
Thank you for the positive review, Diana!We strive to share a pleasant experience with all of our guests and your positive feedback regarding our friendly staff, delicious dining options and ample parking lets us know we’re doing our job. We do hope to see you again soon so we can share an even more fabulous encounter with you.
8/10 Udmærket
Justyce
1. jan. 2024
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Justyce
Overnattede 1 nat i december 2023
Svar fra Customer Service den 3. jan. 2024
Justyce, it's wonderful to see your positive rating for voco The Tiger Hotel. We hope your visit was comfortable and energizing. Can't wait to host you again in the future.
10/10 Fremragende
Paul
Rejste i en gruppe
31. dec. 2023
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Paul
Overnattede 2 nætter i december 2023
Svar fra Customer Service den 2. jan. 2024
Paul, it's wonderful to hear that your stay at voco The Tiger Hotel was satisfactory. We strive to offer a high standard of service and it seems we've hit the mark with you. We look forward to welcoming you back in the future.
6/10 Okay
David
26. dec. 2023
Synes godt om: Værelsets komfort
Synes ikke om: Service og personale
David
Overnattede 1 nat i december 2023
Svar fra Customer Service den 26. dec. 2023
David, thank you for choosing to stay with us and rating your experience. We'd love to know more about your stay so we can continue improving our services. Do feel free to share your thoughts with us next time. We look forward to welcoming you back for a splendid future visit.
10/10 Fremragende
Jodi
21. dec. 2023
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Jodi
Overnattede 1 nat i december 2023
Svar fra Customer Service den 21. dec. 2023
Jodi, it's delightful to hear that your stay at voco The Tiger Hotel lived up to expectations. Thank you for choosing us and leaving such a high rating on Hotels.com. We can't wait for the opportunity to welcome you back for another fantastic stay.
10/10 Fremragende
Jennifer, Springfield
13. dec. 2023
Jennifer
Overnattede 1 nat i december 2023
Svar fra Customer Service den 13. jan. 2024
Jennifer, it's wonderful to see you had a great stay at voco The Tiger Hotel. Our team members take pride in ensuring that all of our guests have an enjoyable time with us and it's wonderful to know that your stay reflected this. We hope to see you again soon for another perfect stay!
10/10 Fremragende
Sarah K
8. dec. 2023
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Sarah K
Overnattede 1 nat i december 2023
Svar fra Customer Service den 11. dec. 2023
Thank you for the 5/5 rating, Sarah!It's excellent you enjoyed your time at voco The Tiger Hotel so much and that we could exceed your expectations. That's what we like to see! We can't wait to share another fantastic experience with you soon.
10/10 Fremragende
Jami
22. nov. 2023
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great location , fantastic hotel
Jami
Overnattede 1 nat i november 2023
Svar fra Customer Service den 25. nov. 2023
Jami, it warms our hearts to read about your positive experience at voco The Tiger Hotel. We're thrilled you enjoyed our prime location and thought highly of our establishment. We eagerly look forward to welcoming you back on your next visit!
10/10 Fremragende
Jennifer
17. nov. 2023
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Great place to stay!
Jennifer
Overnattede 1 nat i november 2023
Svar fra Customer Service den 20. nov. 2023
Jennifer, it's wonderful to hear that you enjoyed your stay at voco The Tiger Hotel. Thank you for your kind words. We strive to create a pleasant environment for all our guests and your feedback is greatly appreciated. Looking forward to hosting you again in the future!
8/10 Udmærket
Erin
20. okt. 2023
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Erin
Overnattede 2 nætter i oktober 2023
Svar fra Customer Service den 24. okt. 2023
Erin, thank you for rating your stay at voco The Tiger Hotel. It seems that you had a favourable experience. We appreciate the time you took to share feedback and we are hopeful that we will have another opportunity to welcome you back soon.
10/10 Fremragende
Abby
20. okt. 2023
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Abby
Overnattede 1 nat i oktober 2023
Svar fra Customer Service den 23. okt. 2023
Abby, thank you for leaving a 5-star rating for voco The Tiger Hotel on Expedia. Your positive feedback speaks volumes about our property and services. It means a lot to our dedicated team members. We can't wait to welcome you back for another great stay.
6/10 Okay
DEVON
12. okt. 2023
Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
Synes ikke om: Service og personale
DEVON
Overnattede 2 nætter i oktober 2023
Svar fra Customer Service den 27. okt. 2023
We appreciate the feedback, Devon.It's disheartening that we couldn't exceed your expectations and offer you the most positive experience possible. We care deeply about the satisfaction of our guests so we do hope you give us another opportunity to improve your opinion of us.
10/10 Fremragende
Lisa
10. okt. 2023
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Fantastic stay!
We had a great stay. The bed was luxurious and so very comfortable. The fully stocked snacks and mini bar was nice too. We enjoyed our time in Columbia and look forward to returning again sometime. The staff were very helpful.
Lisa
Overnattede 1 nat i oktober 2023
Svar fra Customer Service den 13. okt. 2023
Lisa, it's truly uplifting to hear about your wonderful stay at voco The Tiger Hotel. Delighted to know that the comfort of our beds, along with our well-stocked snacks and mini bar, contributed to your overall enjoyable experience. Our team members are thrilled they were able to assist you during your visit. We are eagerly looking forward to your return for another splendid time in Columbia.
8/10 Udmærket
fran
9. okt. 2023
fran
Overnattede 1 nat i oktober 2023
Svar fra Customer Service den 30. okt. 2023
Fran, we appreciate the rating you provided for voco The Tiger Hotel. We hope to host you again in the future.
10/10 Fremragende
Traci Van
Forretningsrejsende
4. okt. 2023
Synes godt om: Rengøring
Not highly service minded
Traci Van
Overnattede 1 nat i oktober 2023
Svar fra Customer Service den 7. okt. 2023
We appreciate the feedback, Traci.It's disheartening that our service and team couldn't exceed your expectations and offer you the most positive experience possible. We care deeply about the satisfaction of our guests so we do hope you give us another opportunity to improve your opinion of us.
10/10 Fremragende
Amanda
3. okt. 2023
Synes godt om: Rengøring
Amanda
Overnattede 2 nætter i august 2023
Svar fra Customer Service den 4. okt. 2023
Amanda, it's great to see your perfect score for voco The Tiger Hotel. We're thrilled you enjoyed your stay with us and we hope to see you again soon. We always strive to ensure our guests leave with wonderful memories of their time with us and we're thrilled to know we achieved this during your stay. Thank you for choosing us!
4/10 Dårligt
Eric
11. sep. 2023
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Valet parking was listed as free on Expedia when I made the reservation. Got to hotel and learned that it was not in fact free. Not huge deal, but annoying after scrambling around after flight cancellations delayed trip home after a day. If coordination with Expedia needs to be better, make it better.
Eric
Overnattede 1 nat i september 2023
Svar fra Customer Service den 12. sep. 2023
Eric, we regret any misunderstandings about the valet parking service during your visit. Miscommunication such as these can indeed be frustrating after a long journey. We appreciate you bringing this to our attention and we assure you that we have taken note of your inputs. We hope to host you again and provide a seamless experience.
10/10 Fremragende
Glenn
7. sep. 2023
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Perfect
Amazing experience from Tiger hotel. Room was way bigger than I expected, as well as the bathroom. Every part of the room and bathroom was extremely clean. Very comfy bed. Stacked mini bar and the prices were actually cheap. The building itself is cool and so is the lobby. I checked in a little late and the staff was really friendly. Good immediate public parking. If I ever come back to Columbia, there would be zero question as to where I’d stay. Literally a perfect experience from the Tiger.
Glenn
Overnattede 1 nat i september 2023
Svar fra Customer Service den 10. sep. 2023
Hello Glenn,We greatly appreciate your fantastic feedback regarding your recent stay at our hotel! It's wonderful to hear that you enjoyed the large room, cleanliness, and comfortable bedding. We're delighted that you found our mini bar prices reasonable and appreciated the unique character of our building and lobby. Our friendly staff is always here to assist, and we're thrilled you had a perfect experience.Should your plans bring you back to Columbia, we would be honored to welcome you again at voco The Tiger Hotel. Thank you for choosing us!
10/10 Fremragende
Theresa
Rejste med familie
6. sep. 2023
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Excellent
Wonderful friendly staff, clean room. The manager checked on our stay.
Theresa
Overnattede 1 nat i august 2023
Svar fra Customer Service den 6. sep. 2023
Theresa, hearing about your enjoyable experience truly made our day at voco The Tiger Hotel. Cleanliness and devoted attention from our team members, including our management, are important aspects to us. We sincerely anticipate your next visit.
10/10 Fremragende
Tracy, Denver
Rejste i en gruppe
2. sep. 2023
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
I enjoyed my stay at The Tiger. The bed was simply amazing! I slept so well. Everything is really close to the hotel. Nice staff!
Tracy
Overnattede 3 nætter i august 2023
Svar fra Customer Service den 4. sep. 2023
Tracy, it is wonderful to hear how much you enjoyed your stay at voco The Tiger Hotel. We're thrilled you found the bed exceedingly comfortable for a good night's sleep. We're also delighted you appreciated our prime location and friendly team members. We hope to welcome you back soon.
10/10 Fremragende
Sean
1. sep. 2023
Sean
Overnattede 1 nat i august 2023
Svar fra Customer Service den 23. sep. 2023
Sean, words can't express our gratitude to see your 5-star rating on Expedia for voco The Tiger Hotel. We're elated to perceive that your stay surpassed your expectations. The entire team here genuinely looks forward to the opportunity of hosting you again in the near future. Safe travels!
6/10 Okay
Benjamin
Rejste med partner
25. aug. 2023
Synes godt om: Faciliteter
Paid parking and the valet ran away and never parked.
Benjamin
Overnattede 1 nat i august 2023
Svar fra Customer Service den 27. aug. 2023
We appreciate the feedback, Benjamin.It's disheartening that our valet service couldn't exceed your expectations and offer you the most positive experience possible. We care deeply about the satisfaction of our guests so we do hope you give us another opportunity to improve your opinion of us.
8/10 Udmærket
Brenda
Rejste med partner
11. aug. 2023
Synes godt om: Rengøring, faciliteter
Probably one of the better properties in the area.
Brenda
Overnattede 1 nat i august 2023
Svar fra Customer Service den 15. aug. 2023
Thanks for this 4/5 review, Brenda! It's great to hear that voco The Tiger Hotel met your expectations as one of the superior options in the area. We genuinely appreciate your feedback and hope to welcome you back soon!
6/10 Okay
Adam
3. aug. 2023
Adam
Overnattede 2 nætter i juni 2023
Svar fra Customer Service den 26. aug. 2023
Adam, thank you for choosing to stay with us. We realize that every experience contributes to tuning our services and we'd appreciate if you could provide some specific feedback. We're poised to accommodate any concerns you might have had. We hope to serve you better during your next visit.
10/10 Fremragende
Lindsay
Forretningsrejsende
2. aug. 2023
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The hotel was beautiful, inside and out. The room was great, very comfortable bed. The cafe next door was just as good. I would love to stay again if I were in Columbia.
Lindsay
Overnattede 2 nætter i juli 2023
Svar fra Customer Service den 5. aug. 2023
Lindsay, we appreciate your comments and your decision to stay at our lovely hotel. We are happy to learn that you enjoyed your stay with us and found the accommodation to be cozy with a comfortable bed.It's fantastic to hear that you also had an enjoyable experience at the café next door, which contributed to your stay's positive experience.We would be glad to welcome you whenever your travels lead you back to Columbia. We're looking forward to giving you a great stay once more at voco The Tiger Hotel.
8/10 Udmærket
Marc
Rejste med familie, Rejste i en gruppe
31. jul. 2023
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Parking is an issue at the moment, nice hotel, only good things to say about our visit.
Marc
Overnattede 1 nat i juli 2023
Svar fra Customer Service den 1. aug. 2023
Hello Marc, thanks for choosing us here at voco The Tiger Hotel!We're glad that despite the current parking situation, your time with us was enjoyable and that you were able to leave with good memories experienced during your stay. We look forward to welcoming you back on your next visit.Safe travels Marc!
10/10 Fremragende
Jennifer
Rejste med familie
13. jul. 2023
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Perfect location, beautiful rooms, very nice and helpful staff. Will definitely stay here again.
Jennifer
Overnattede 1 nat i juli 2023
Svar fra Customer Service den 15. jul. 2023
Thank you for the flawless rating Jennifer! We truly appreciate it, and we're elated to hear your recent stay with us was an enjoyable one, as this is what we always strive to deliver to our valued guests. We look forward to welcoming you back in the future and providing you with another great stay at voco The Tiger Hotel.
10/10 Fremragende
Lesa
Rejste med familie
10. jul. 2023
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Lesa
Overnattede 1 nat i juli 2023
Svar fra Customer Service den 13. jul. 2023
Hello Lesa,Thank you for choosing to stay with us at voco The Tiger Hotel. Your feedback is greatly appreciated, and while no words were used, a rating itself can speak volumes. It's wonderful to see that you felt your stay merited top marks. We hope your future travel plans include voco The Tiger Hotel, where we will continue to provide the highest level of service. Thank you once again for your positive review.
10/10 Fremragende
Jane, Key Biscayne
Rejste med familie
5. jul. 2023
Synes godt om: Service og personale, overnatningsstedets tilstand og faciliteter
Love the uniqueness of this hotel!
Jane
Overnattede 1 nat i juli 2023
Svar fra Customer Service den 5. jul. 2023
Thank you for the flawless rating Jane! We truly appreciate it, and we're elated to hear your recent stay with us was an enjoyable one, as this is what we always strive to deliver to our valued guests. We look forward to welcoming you back in the future and providing you with another great stay at voco The Tiger Hotel.
10/10 Fremragende
Joseph
Rejste med familie
29. jun. 2023
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Great location and beautiful hotel!!!
Joseph
Overnattede 1 nat i juni 2023
Svar fra Customer Service den 30. jun. 2023
We’re ecstatic to hear that you had such a great time with us, Joseph!We want our guests to feel relaxed and comfortable and your praise for our prime location and beautiful property lets us know we’re succeeding. That’s what we like to hear! We appreciate you taking the time to leave this rating and hope to see you again soon!
10/10 Fremragende
Diane
Rejste med familie
27. jun. 2023
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Great room view! Room was huge & loved the decor.
Only sad thing was jacuzzi didn't work and workout gym is kinda small and dingy.. I felt like I was in someone's basement with old weights
Diane
Overnattede 2 nætter i juni 2023
Svar fra Customer Service den 30. jun. 2023
Hello Diane,Thank you for sharing your feedback regarding your stay at voco The Tiger Hotel. We are immensely gratified to read through the elements that truly delighted you. It's phenomenal to know that the wonderfully expansive space of your room, along with its appealing decor, perfectly fitted your expectations and contributed to an overall pleasing ambiance.The observation about the grandeur of the room view brings joy to us. It's indeed one of our prime offerings that creates an unforgettable environment for our guests. We are thrilled that you could enjoy this stunning aspect during your stay.Moving on to points that could have further enhanced your experience, we sincerely apologize for any disappointment you might have experienced due to gym facilities. We are aware that it's an integral part of our service for our guests who value maintaining their regular fitness regimen, even when traveling. While certain aspects might evoke a rather vintage characteristic, we are dedicated to ensuring that our facilities are clean, well-maintained, and fit for purpose. Your feedback serves as an important reminder for us to continually assess the condition and ambiance of these spaces to provide an enriching experience.Regarding the jacuzzi, we understand that it's a one-of-a-kind feature that guests look forward to for relaxation and rejuvenation. It is very disappointing to know that it was not functioning as expected during your stay. We deeply regret the inconvenience this might have caused.Once again, thank you for choosing us for your stay and sharing your review. We hope to have the opportunity to host you again, presenting a fully compelling experience infused with our usual high standard of service and hospitality.
10/10 Fremragende
Jonathan, Raymore
25. jun. 2023
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Jonathan
Overnattede 1 nat i juni 2023
Svar fra Customer Service den 27. jun. 2023
Jonathan, thank you for choosing voco The Tiger Hotel. We appreciate your feedback and are glad that you had a great experience with us. We hope to welcome you back soon!
8/10 Udmærket
Lawrence
Rejste med familie
23. jun. 2023
Interesting old hotel; unfortunately the city was tearing up the street in front of the hotel and the valet parked my car on the street adjacent to the construction. The pillows in our room were super large and fairly hard so I ended up using a rolled up towel as a pillow. The hotel did not have smaller pillows.
Lawrence
Overnattede 1 nat i juni 2023
Svar fra Customer Service den 25. jun. 2023
Lawrence, thank you for sharing your feedback with us. We appreciate your recognition of our interesting old hotel. Preserving the character and charm of our historic property is important to us, and we're glad you found it noteworthy.We apologize for any inconvenience caused by the street construction during your stay. While it was beyond our control, we understand the potential disruptions it may have caused. We appreciate your understanding and patience during this period.We apologize if the valet parked your car on the street adjacent to the construction. Our team aims to provide secure parking options for our guests, and we'll review our procedures to ensure that similar situations are avoided in the future.We're sorry to hear that the pillows in your room were not to your liking. We understand that individual preferences can vary when it comes to bedding comfort. We appreciate your feedback, and we'll take it into consideration as we continuously work to improve the comfort of our accommodations.We apologize if we were unable to provide smaller pillows during your stay. Our guests' comfort is important to us, and we'll assess the availability of different pillow options to better meet the needs of our guests. We appreciate your suggestion and will strive to offer a wider range of pillow choices in the future.Thank you for bringing these matters to our attention. Your feedback helps us identify areas for improvement, and we're committed to delivering a better experience for our guests. We hope to have the opportunity to welcome you back in the future and provide you with a more enjoyable stay.
10/10 Fremragende
Aliosha
Forretningsrejsende
18. jun. 2023
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
The hotel was excellent (clean, great condition, comfortable). I loved it so much that I am considering looking for the IHG group options in the future for booking at other places.
Aliosha
Overnattede 2 nætter i juni 2023
Svar fra Customer Service den 19. jun. 2023
Thank you for sharing this glowing review with us, Aliosha!We're ecstatic that you enjoyed your stay so much! We aim to provide clean and comfortable accommodations for every guest are were glad we could exceed your expectations. We're overjoyed that you are considering group options for the future as we would love nothing more than to share another outstanding experience with you and those you choose to travel with!We hope to host you again soon!
10/10 Fremragende
Martin
Rejste med familie
17. jun. 2023
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Beautiful, historic building. Rooms were beautifully decorated and very clean.
Martin
Overnattede 1 nat i juni 2023
Svar fra Customer Service den 19. jun. 2023
Martin, thank you for taking the time to share your lovely review of your stay at voco The Tiger Hotel. It brings us immense joy to know that you appreciated the beauty and history of our building. Our team takes great pride in maintaining the architectural details that contribute to the charm of our hotel.We are pleased to hear that you found the room decor to be beautiful and that the cleanliness met your expectations. At voco The Tiger Hotel, our goal is to provide our valued guests with the utmost in comfort and cleanliness.Thank you once again for sharing your experience, and we hope to have the pleasure of welcoming you back for another memorable stay in the future.