Location is unbeatable, smack dab in the city centre.
Staff was mostly very friendly and courteous, besides one member of staff, who I experienced as exceptionally rude with no reason for being so.
Bedding was clean, but carpets were stained and there were BIG BLACK HAIRS on the walls of the bathroom.
At times, no hot running water.
I'm sure staff would have rectified if I complained, but didn't need to cause problems.
Would probably stay at another location should I ever come back to Chicago.