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Anmeldelser af InterContinental Chicago Magnificent Mile, an IHG Hotel

4.5 out of 5
InterContinental Chicago Magnificent Mile, an IHG Hotel
505 N Michigan Ave, Chicago, IL

Anmeldelser

8,8

Fremragende

Bedømmelse på 10 − Fremragende. 997 af i alt 1600 anmeldelser" "
Bedømmelse på 8 − Udmærket. 301 af i alt 1600 anmeldelser" "
Bedømmelse på 6 − Okay. 160 af i alt 1600 anmeldelser" "
Bedømmelse på 4 − Dårligt. 73 af i alt 1600 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 69 af i alt 1600 anmeldelser" "

9,2/10

Rengøring

9,0/10

Service og personale

8,4/10

Faciliteter

8,6/10

Overnatningsstedets tilstand og faciliteter

8,6/10

Miljøvenligt

Anmeldelser

8/10 Udmærket

Susanne

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
We had a lovely stay.
Overnattede 4 nætter i december 2023
Svar fra Andrew Burgerhoff den 29. dec. 2023
Susanne - we are pleased to know your stay was enjoyable!

8/10 Udmærket

Preben

Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter, værelsets komfort
Fantastisk Housekeeping.
Dejligt hotel, velbeliggende. Men ikke rigtig nogen service ? Måske på grund af Covid 19 ? Ingen Concierge til at hjælpe med reservationer etc. Ingen hjælp med bagage. Mn en suveræn housekeeping. Der blev gjort virkelig godt rent. Og der blev gjort rent, nærmest straks når vi forlod værelset. Og det var en fornøjelse at komme tilbage til værelset.
Overnattede 7 nætter i april 2022
Svar fra Andrew J. Burgerhoff den 16. apr. 2022
Thank you for your sharing your experience and do accept my apologies for any delays in luggage assistance. Presently our Concierge remains offline, we are curating a new Guest Experience and look forward to its unveil to enhance this department further. Please feel free to call on myself personally if we may assist in any way further!

10/10 Fremragende

Nicole

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great hotel in great location. Let us check in a little early. Starbucks in lobby.
Overnattede 2 nætter i maj 2024

10/10 Fremragende

Cullin

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Amazing location, top notch staff, historic building well maintained. Highly recommend.
Overnattede 3 nætter i marts 2024
Svar fra Andrew Burgerhoff den 23. maj 2024
Thank you for sharing your experience!

8/10 Udmærket

JESUS

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i maj 2024
Svar fra Andrew Burgerhoff den 23. maj 2024
Thanks for rating your stay Jesus!

10/10 Fremragende

Adam, Elmira

Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
I absolutely recommend InterContinental Chicago for your stay. The rooms are clean, the staff is fantastic, the pool is great, and the location can't be beat!
Overnattede 4 nætter i maj 2024
Svar fra Andrew Burgerhoff den 22. maj 2024
Adam - we appreciate your very kind note and are delighted to know your time with us, was exceptional!

10/10 Fremragende

Susan

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i januar 2024
Svar fra Andrew Burgerhoff den 22. maj 2024
Thanks for rating your stay Susan!

8/10 Udmærket

John

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i maj 2024
Svar fra Andrew Burgerhoff den 17. maj 2024
John - thanks for rating your stay!

10/10 Fremragende

William

Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The staff were top notch and courteous
Overnattede 1 nat i maj 2024
Svar fra Andrew Burgerhoff den 17. maj 2024
William - we are delighted to know your stay was exceptional!

10/10 Fremragende

Sara

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
This has become my go to place when I am in Chicago. The staff is so nice The new restaurant Casa chi was so good.
Overnattede 2 nætter i maj 2024
Svar fra Andrew Burgerhoff den 14. maj 2024
Sara - we are delighted to know our Hotel is your "home away from home", as well your experience at our new dining venue, Casa Chi, was excellent! Looking forward to welcoming you back in the future...

10/10 Fremragende

Youngmin

Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Good for a family trip in Chicago
Overnattede 2 nætter i maj 2024
Svar fra Eva Shen den 13. maj 2024
Dear Youngmin, Thank you for taking time out of your day to review your experience here at InterContinental Chicago Magnificent Mile. We're so glad you enjoyed your stay with us and we hope to welcome you again soon.

10/10 Fremragende

Kenneth

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i maj 2024
Svar fra Eva Shen den 13. maj 2024
Dear Kenneth, Thank you for taking time out of your day to review your experience here at InterContinental Chicago Magnificent Mile. We're so glad you enjoyed your stay with us and we hope to welcome you again soon.

10/10 Fremragende

Julio

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i marts 2024
Svar fra Andrew Burgerhoff den 10. maj 2024
Julio - thanks for the exceptional rating!

10/10 Fremragende

Leomia

Overnattede 1 nat i april 2024
Svar fra Andrew Burgerhoff den 10. maj 2024
Leomia - we are delighted to know your stay was highly enjoyable!

6/10 Okay

Prentiss

Overnattede 2 nætter i maj 2024
Svar fra Andrew Burgerhoff den 22. maj 2024
Prentiss - we are sorry your stay was not perfect and would welcome the opportunity to discuss your experience further.

6/10 Okay

Jorge Eduardo manzo

Rejste med partner
Synes godt om: Rengøring
Considero que puede mejorar en muchos aspectos de modernidad y atención… hay otras opciones de igual o mejor precio con mucho mejores instalaciones…
Overnattede 5 nætter i maj 2024
Svar fra Andrew Burgerhoff den 10. maj 2024
Jorge,We are sorry to know you did not find our Hotel as modern as other properties. Our original Tower is historic and was built in 1929, we also renovated our Grand Tower last year and do plan additional enhancements to the property, in the very near future. We appreciate your thoughts and I do hope we have the opportunity to welcome you back in the future!

8/10 Udmærket

Larry

Rejste med partner
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
I
Overnattede 3 nætter i maj 2024
Svar fra Andrew Burgerhoff den 10. maj 2024
Larry - thanks so much for rating your stay!

10/10 Fremragende

Michael

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i maj 2024
Svar fra Andrew Burgerhoff den 10. maj 2024
Michael - thanks so much for the exceptional rating!

10/10 Fremragende

Arthur, Santa Monica

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Excellent housekeeping, good size room, wonderful gym and pool, good bar and restaurant)s (Michael Jordan. At great location on Michigan
Overnattede 4 nætter i maj 2024
Svar fra Eva Shen den 8. maj 2024
Dear Arthur, Thank you for taking time out of your day to review your experience here at InterContinental Chicago Magnificent Mile. We're so glad you enjoyed your stay with us and we hope to welcome you again soon.

10/10 Fremragende

Yun

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Good hotel!
Overnattede 1 nat i maj 2024
Svar fra Eva Shen den 8. maj 2024
Dear Yun, Thank you for taking time out of your day to review your experience here at InterContinental Chicago Magnificent Mile. We're so glad you enjoyed your stay with us and we hope to welcome you again soon.

10/10 Fremragende

mohan

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great location!
Overnattede 2 nætter i maj 2024
Svar fra Eva Shen den 8. maj 2024
Dear Mohan, Thank you for taking time out of your day to review your experience here at InterContinental Chicago Magnificent Mile. We're so glad you enjoyed your stay with us and we hope to welcome you again soon.

10/10 Fremragende

Fulfilled

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Very good
Overnattede 3 nætter i maj 2024
Svar fra Eva Shen den 8. maj 2024
Dear Fulfilled, Thank you for taking time out of your day to review your experience here at InterContinental Chicago Magnificent Mile. We're so glad you enjoyed your stay with us and we hope to welcome you again soon.

10/10 Fremragende

Cesar, tegucigalpa

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Love the hotel
Overnattede 3 nætter i maj 2024
Svar fra Eva Shen den 5. maj 2024
Dear Cesar, Thank you for taking time out of your day to review your experience here at InterContinental Chicago Magnificent Mile. We're so glad you enjoyed your stay with us and we hope to welcome you again soon.

10/10 Fremragende

Luis

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Excelente ubicación
Overnattede 6 nætter i marts 2024
Svar fra Eva Shen den 5. maj 2024
Dear Luis, Thank you for taking time out of your day to review your experience here at InterContinental Chicago Magnificent Mile. We're so glad you enjoyed your stay with us and we hope to welcome you again soon.

10/10 Fremragende

Anastasia

Overnattede 2 nætter i april 2024

10/10 Fremragende

Saruul

Overnattede 3 nætter i april 2024

10/10 Fremragende

william

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The pool area is something out of a movie. The staff couldn't be more accommodating. Pricey, but you knew that already!
Overnattede 2 nætter i januar 2024
Svar fra Eva Shen den 5. maj 2024
Dear William, Thank you for taking time out of your day to review your experience here at InterContinental Chicago Magnificent Mile. We're so glad you enjoyed your stay with us and we hope to welcome you again soon.

10/10 Fremragende

Eli

Overnattede 3 nætter i april 2024
Svar fra Andrew Burgerhoff den 23. maj 2024
Thanks for the exceptional rating!

10/10 Fremragende

Adarryl

Overnattede 1 nat i april 2024
Svar fra Andrew Burgerhoff den 23. maj 2024
Thanks for the exceptional rating!

10/10 Fremragende

Adarryl

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Great Experience
Overnattede 1 nat i april 2024
Svar fra Eva Shen den 2. maj 2024
Dear Adarryl, Thank you so much for sharing the feedback!. We are glad to know that your stay was wonderful. Look forward to welcoming you again in the future.

8/10 Udmærket

Demetri

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
I the shopping area and the staff was very helpful.
Overnattede 1 nat i april 2024
Svar fra Andrew Burgerhoff den 29. apr. 2024
Demetri - thank you for your very kind note regarding your experience with us we are glad to know your stay was enjoyable!

10/10 Fremragende

Salwa

Synes godt om: Rengøring
Overnattede 1 nat i april 2024
Svar fra Eva Shen den 2. maj 2024
Dear Salwa, Thank you so much for rating us!. We are glad to know that your stay was wonderful. Look forward to welcoming you again in the future.

10/10 Fremragende

Dalton Arturo

Overnattede 3 nætter i april 2024
Svar fra Eva Shen den 20. maj 2024
Dear Dalton Arturo , Thank you for taking time out of your day to review your experience here at InterContinental Chicago Magnificent Mile. We're so glad you enjoyed your stay with us and we hope to welcome you again soon.

10/10 Fremragende

Amit, Gurnee

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Very helpful staff. Well kept rooms
Overnattede 2 nætter i april 2024
Svar fra Eva Shen den 27. apr. 2024
Dear Amit, Thank you so much for sharing the feedback!. We are glad to know that your overall stay was wonderful. Look forward to welcoming you again in the future.

10/10 Fremragende

Surujdaye

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Love the ambiance
Overnattede 2 nætter i april 2024
Svar fra Andrew Burgerhoff den 29. apr. 2024
Surujdaye - thanks again for staying with us!

10/10 Fremragende

chad

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
wonderful
Overnattede 1 nat i april 2024
Svar fra Eva Shen den 27. apr. 2024
Dear Chas, Thank you so much for rating us!. We are glad to know that your stay was wonderful. Look forward to welcoming you again in the future.

10/10 Fremragende

Faysel

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i april 2024
Svar fra Eva Shen den 27. apr. 2024
Dear Faysel, Thank you so much for rating us!. We are glad to know that your stay was wonderful. Look forward to welcoming you again in the future.

10/10 Fremragende

Grace

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Excellent location, friendly staff, and outstanding pool.
Overnattede 2 nætter i april 2024
Svar fra Eva Shen den 27. apr. 2024
Dear Grace,Thank you so much for sharing the feedback!. We are glad to know that your stay was wonderful. Look forward to welcoming you again in the future.

8/10 Udmærket

Karen

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
The staff is excellent. Very helpful and courteous, took care of what few issues we had. The room service is a little expensive, $8 delivery fee. Limited coffee supplies in the room. Little wear&ear on the blinds. Otherwise everything was very nice.
Overnattede 2 nætter i april 2024
Svar fra Eva Shen den 27. apr. 2024
Dear Karen,Thank you so much for sharing the feedback!. We are glad to know that your overall stay was wonderful. Look forward to welcoming you again in the future.

10/10 Fremragende

demechio

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The property was nice,clean,and the staff was respectful
Overnattede 2 nætter i april 2024
Svar fra Eva Shen den 22. apr. 2024
Dear Demechio, Thank you so much for the nice feedback. We are glad to know that your stay was wonderful. Look forward to welcoming you again in the future.

10/10 Fremragende

Cherisse, Des Plaines

Rejste i en gruppe
Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Great hotel and location on Magnificent Mile- Michigan Ave.!
Overnattede 2 nætter i april 2024
Svar fra Eva Shen den 22. apr. 2024
Dear Cherisse, Thank you so much for the nice feedback. We are glad to know that your stay was wonderful. Look forward to welcoming you again in the future.

8/10 Udmærket

CONDO

Forretningsrejsende
Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
dining options
Overnattede 4 nætter i april 2024
Svar fra Eva Shen den 22. apr. 2024
Dear CONDO, Thank you so much for the feedback. We are glad to know that your overall stay was wonderful. Look forward to welcoming you again in the future.

4/10 Dårligt

Daisha

Rejste med familie og småbørn
Synes godt om: Overnatningsstedets tilstand og faciliteter
Synes ikke om: Service og personale
My first night was terrible. I brought my family to the city to have a fun and safe time. The overnight staff were very rude and not friendly. They made my small children and I feel very uncomfortable. I spoke with the daytime supervisor and she assured me that would not happen again, but that was not the customer service I expected to receive at any point of our stay.
Overnattede 2 nætter i april 2024
Svar fra Eva Shen den 22. apr. 2024
Dear Daisha, Thank you so much for your feedback. As I have explained to you that the reason why our security staff approached you was because the loud noise came from your room. I apologized again for any inconvenience you experienced the first night. After our conversation, I have informed you that we took 50% off of the first night rate. Please reach out to me directly at eva.shen1@ihg.com if you would like to discuss further.

10/10 Fremragende

Nancy

Overnattede 1 nat i marts 2024
Svar fra Andrew Burgerhoff den 10. maj 2024
Nancy - thank you for the exceptional rating!

10/10 Fremragende

Robert

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i april 2024
Svar fra Eva Shen den 16. apr. 2024
Dear Robert, Thank you so much for rating us!. We are glad to know that your stay was wonderful. Look forward to welcoming you again in the future.

8/10 Udmærket

Irene

Rejste i en gruppe
Synes godt om: Rengøring, service og personale
The location is great for visiting Downtown Chicago. It's right next to Tribune building, across from Wrigley building. Safe to walk around during the day. Car pickup and drop off is a bit challenging. Property is newly renovated, feels clean and modern in the historical building setting. We'll stay again if doing diner / theater stay-cation in Downtown.
Overnattede 2 nætter i marts 2024
Svar fra Eva Shen den 13. apr. 2024
Dear Irene, Thank you so much for the lovely comment and feedback, we greatly appreciate it. We are delighted to hear that your overall stay was wonderful. Please do not hesitate to reach out to us directly if there is anything else we can assist you with. Look forward to welcoming you again in the near future.

10/10 Fremragende

Bianca

Overnattede 3 nætter i marts 2024
Svar fra Eva Shen den 2. maj 2024
Dear Bianca,Thank you so much for rating us!. We are glad to know that your stay was wonderful. Look forward to welcoming you again in the future.

10/10 Fremragende

Laura

Rejste med partner, Forretningsrejsende
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Perfect location! Staff very attentive. Rooms perfect after a long day of sight seeing.
Overnattede 2 nætter i april 2024
Svar fra Eva Shen den 12. apr. 2024
Dear Laura, Thank you so much for sharing the feedback and the nice comments!. We are glad to know that your stay was wonderful. Look forward to welcoming you again in the future.

10/10 Fremragende

Cynthia

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 4 nætter i april 2024
Svar fra Eva Shen den 12. apr. 2024
Dear Cynthia, Thank you so much for rating us!. We are glad to know that your stay was wonderful. Look forward to welcoming you again in the future.

10/10 Fremragende

Whitney

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i april 2024
Svar fra Eva Shen den 9. apr. 2024
Dear Whitney, Thank you so much for rating us!. We are glad to know that your stay was wonderful. Look forward to welcoming you again in the future.