Siddeområde i lobbyen

Anmeldelser af Hotel Felix River North/Magnificent Mile

4 out of 5
Hotel Felix River North/Magnificent Mile
111 W Huron St, Chicago, IL

Anmeldelser

7,8

Godt

Bedømmelse på 10 − Fremragende. 448 af i alt 1019 anmeldelser" "
Bedømmelse på 8 − Udmærket. 244 af i alt 1019 anmeldelser" "
Bedømmelse på 6 − Okay. 172 af i alt 1019 anmeldelser" "
Bedømmelse på 4 − Dårligt. 87 af i alt 1019 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 68 af i alt 1019 anmeldelser" "

8,4/10

Rengøring

8,4/10

Service og personale

7,4/10

Faciliteter

8,0/10

Overnatningsstedets tilstand og faciliteter

8,2/10

Miljøvenligt

Anmeldelser

6/10 Okay

Theresa

Noisy room next to us on 9th floor and was given a handicap room which we did not request
Overnattede 1 nat i maj 2024
Svar fra Rigel den 26. maj 2024
We are so sorry for the mix up in bed room type and for the loud noise. It being the festival and holiday weekend people will be a bit rowdy, but calling down to the front desk would always assist to assert quiet hours.

6/10 Okay

Theresa

Rejste med partner
Synes godt om: Rengøring, service og personale
Convenience but noisy on 9th floor hard to sleep
Overnattede 1 nat i maj 2024
Svar fra Rigel den 26. maj 2024
It being the festival and holiday weekend people will be a bit rowdy, but calling down to the front desk would always assist to assert quiet hours.

6/10 Okay

Robin

Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
May prices for hotels in Chicago are out of control. The price for this room was very inflated. A basic room without any amenities. Not the best value. Bedside night light did not work and bathroom faucet dripped. The morning coffee and fruit was nice but for the price you’re better off staying across the street at Home 2. The only thing great about this hotel is location otherwise just average and VERY overpriced.
Overnattede 2 nætter i maj 2024
Svar fra Courtney den 26. maj 2024
Sorry that your experience wasn't the best. We appreciate your feedback. Thank you for staying at Hotel Felix.

8/10 Udmærket

Susan

Synes godt om: Overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i maj 2024
Svar fra Thank you for your positive feedback. We hope to s den 26. maj 2024
Thank you for your positive feedback. We hope to see you again!

4/10 Dårligt

Suzanne, Charlotte

Rejste med partner
Synes ikke om: Faciliteter
Just the bare bones. No counter space in the bathroom. Had to place makeup etc on the toilet. Very noisy in the hallways. No coffee or tea in the room. Never again.
Overnattede 2 nætter i maj 2024
Svar fra Rigel den 25. maj 2024
We are so sorry to hear about your experience at Hotel Felix. Hotel Felix is a boutique style hotel therefore the smaller amount of space offered in rooms. We offer free lattes and cappuccinos at the bar any time of the day if you ever need to quench the thirst.

10/10 Fremragende

Shea

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The hotel was super clean! The staff was amazing. Definitely will stay there again
Overnattede 1 nat i maj 2024
Svar fra Rigel den 25. maj 2024
Thank you for your positive feedback. We hope to see you again soon!

8/10 Udmærket

Patrick

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Close to the Riverwalk, liked the design and decor, good atmosphere.
Overnattede 2 nætter i maj 2024
Svar fra Rigel den 24. maj 2024
Thank you for your positive feedback. We hope to see you again very soon!

10/10 Fremragende

Nicole

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Great hotel.
Overnattede 1 nat i maj 2024
Svar fra Rigel den 24. maj 2024
Thank you for your positive feedback. We hope to see you again very soon!

2/10 Forfærdeligt

Karlotta

Rejste i en gruppe
Synes godt om: Service og personale, faciliteter
Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter
There was a rat crawling in the vents visibly
Overnattede 2 nætter i maj 2024
Svar fra R and C den 23. maj 2024
Thank you for staying at Hotel Felix. We looked further into this matter and we had witnesses detest the claim. If you have physical evidence please feel free to reach out to the hotel so we can handle the matter accordingly.

8/10 Udmærket

Izyah

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i maj 2024
Svar fra Rigel den 22. maj 2024
Thank you for your positive feedback we hope to see you again soon!

8/10 Udmærket

Steve

Synes godt om: Rengøring
Overnattede 2 nætter i maj 2024
Svar fra Rigel den 22. maj 2024
Thank you for your positive feedback we hope to see you again soon!

6/10 Okay

Michelle

Just too average for the price. If it was less money and same details, I’d have a little more appreciation for it.
Overnattede 4 nætter i maj 2024
Svar fra Rigel den 22. maj 2024
We are so sorry to hear about your recent stay. Being a boutique style hotel, our rooms are smaller than other hotels. As for the prices surge due to availability and they always fluctuate.

10/10 Fremragende

Tykirra

Rejste med partner
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Being right in the middle of downtown this hotel was convenient in walking to wherever you needed to go as far as shopping and eating. However it is a little noisy in the middle of the night. Overall we had a great experience would definitely stay again!
Overnattede 4 nætter i maj 2024
Svar fra Rigel den 22. maj 2024
Thank you for your positive feedback we hope to see you again soon!

10/10 Fremragende

Mary

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
We had an amazing experience at this property. The staff were very accommodating and helped us with resolving our issues with Expedia. I would stay at this hotel the next time we are in Chicago.
Overnattede 3 nætter i maj 2024
Svar fra Rigel den 22. maj 2024
Thank you for your positive feedback we hope to see you again soon!

10/10 Fremragende

Francisco

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Excelente asecible a todo
Overnattede 3 nætter i maj 2024
Svar fra Rigel den 22. maj 2024
Thank you for your positive feedback! We hope to see you again soon!

6/10 Okay

julia

Rejste med familie, Rejste med kæledyr
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Although extremely small quarters, it was clean and well maintained. The associates were professional and knowledgable. The rooms lacked a mini fridge and microwave. There was extremely loud music playing late in the neighborhood.
Overnattede 1 nat i maj 2024
Svar fra Rigel den 22. maj 2024
Thank you for your feedback. Being a boutique style hotel our rooms will be a bit smaller than any other hotel. Fridges are upon availability and we do not have microwaves for individual rooms but we have a communal microwave on the mezzanine floor.

6/10 Okay

Michelle

Just too basic for the price of other properties where you have more amenities.
Overnattede 2 nætter i maj 2024
Svar fra Rigel den 22. maj 2024
We are so sorry about your recent stay at Hotel Felix. We hope the next time you come and stay with us we can make it better.

8/10 Udmærket

Robbie

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Rooms very small, no parking, not clear on nearby parking prices. However, staff great, beds comfortable. Quick response regarding broken tv. Great location.
Overnattede 3 nætter i maj 2024
Svar fra Rigel den 19. maj 2024
Thank you for your feedback on your overall trip. We are glad that everything went well on your trip. We hope to set up parking arrangements in the near future.

10/10 Fremragende

Ricki

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Was in a good location.
Overnattede 2 nætter i maj 2024
Svar fra Rigel den 19. maj 2024
Thank you for your positive feedback

10/10 Fremragende

jolynn

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The property is lovely and beautifully maintained. Our room was very comfortable and nicely furnished. We would definitely stay there again. Price was reasonable and while a bit removed from the busier areas, the quiet was wonderful
Overnattede 1 nat i maj 2024
Svar fra Rigel den 17. maj 2024
Thank you for your positive feedback. We hope to see you again soon!

4/10 Dårligt

Jennifer

Rejste med familie
Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Guest room was not thoroughly cleaned. Bed frames were not compatible with mattresses. All furniture was damaged. White towels were stained with black hair, while washcloths had black stains. Both guests were blonde. Sink was broken in the bathroom, causing constant water flow. Toilet had difficulty flushing properly. Curtains had a brownish color substance on them. No parking available by the hotel. Paid $15 for 20 minutes of parking, $35 for overnight parking from 12:30 am to 10 am, and $22 for the use of Wi-Fi, breakfast, and gym. For $258 a night, I would choose a different hotel.
Overnattede 1 nat i maj 2024
Svar fra R den 18. maj 2024
We are so sorry about you recent stay at Hotel Felix. We have enhanced the housekeeping and engineering routines. We do not have any amenities for parking but we recommend the website Spothero.com for cheap parking in the area compared to flat rate parkin of 50/ per night. All amenities and fees are mentioned in the booking reservation.

6/10 Okay

Jill

Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i maj 2024
Svar fra Rigel den 17. maj 2024
Thank you for your feedback. We hope to see you again soon!

10/10 Fremragende

Michelle

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i maj 2024
Svar fra Rigel den 17. maj 2024
Thank you for your positive feedback. We hope to see you again soon!

4/10 Dårligt

Marjorie

Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter
The room smelled like urine, called the front desk, they brought up 2 different kinds of room deodorizing sprays. The one and ONLY USB charging port outlet was broken. Hallways needed vacuuming……., NOT impressed. We stay in Chicago once a month and have never stayed in the Felix before and will NOT again! One and done!
Overnattede 1 nat i maj 2024
Svar fra rigel den 18. maj 2024
We are so sorry about you recent stay at Hotel Felix. We have enhanced the housekeeping and engineering routines. We are a boutique style hotel, so all rooms will not look the same and have different layouts from one another.

4/10 Dårligt

Mia

Rejste med familie og småbørn
Synes godt om: Service og personale, overnatningsstedets tilstand og faciliteter
Synes ikke om: Rengøring
The hotel staff and service were good. Our room was disgusting. There was hair on the “new” towel, spider webs on the windows and ceiling, make up, hair and hair products from the previous guest that was not cleaned up properly. And the absolute worse thing we found a some sort of bug on the curtains ! Location of the hotel is great but wish I would have went with a different hotel, the pictures on the website are deceiving for sure.
Overnattede 4 nætter i maj 2024
Svar fra Rigel den 18. maj 2024
We are so sorry about you recent stay at Hotel Felix. We have enhanced the housekeeping routines. We are a boutique style hotel, so all rooms will not look the same and have different layouts from one another.

10/10 Fremragende

Ricki

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Good location
Overnattede 2 nætter i maj 2024
Svar fra Rigel den 17. maj 2024
Thank you for your positive feedback. We hope to see you again soon!

10/10 Fremragende

Michael

Rejste med familie, Rejste med partner, Forretningsrejsende, Rejste i en gruppe, Rejste med familie og småbørn, Rejste med kæledyr
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Good stay
Overnattede 1 nat i april 2024
Svar fra Rigel den 12. maj 2024
Thank you for your positive feedback. We are glad you enjoyed your stay at Hotel Felix!

6/10 Okay

Celestial

Rejste med partner
Synes godt om: Service og personale
The bathroom could have been cleaner, the air conditioning barely worked which made the room incredibly hot. The lobby is nice enough, and the staff is super friendly. The location is wonderful.
Overnattede 4 nætter i maj 2024
Svar fra Rigel den 11. maj 2024
Thank you for your feedback. We have enhanced our engineering and housekeeping teams to do some routine check ups in the rooms. We are glad that the overall experience was enjoyable. We hope to see you again!

10/10 Fremragende

Dwayne

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Everything
Overnattede 2 nætter i april 2024
Svar fra Rigel den 11. maj 2024
We are glad to hear that your experience was fantastic. We hope to see you again soon!

10/10 Fremragende

Molly

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The staff were very kind when we requested to extend our stay -they made sure we got the best value as well. The rooms are small but well maintained. Perfect for a small weekend trip!
Overnattede 1 nat i marts 2024
Svar fra Rigel den 11. maj 2024
We are glad to hear that your experience was fantastic. We are glad to hear the staff were super helpful during your stay. We hope to see you soon!

10/10 Fremragende

Liane, Battle Ground

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i maj 2024
Svar fra Rigel den 11. maj 2024
We are glad that Hotel Felix met your standards and were above and beyond.

10/10 Fremragende

Johnny

Synes godt om: Rengøring, service og personale
Overnattede 2 nætter i maj 2024
Svar fra Rigel den 11. maj 2024
Thank you for your positive feedback. We hope to see you again soon!

2/10 Forfærdeligt

Krishnadath

Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Horrible
Overnattede 2 nætter i maj 2024
Svar fra Rigel den 10. maj 2024
We are so sorry to hear about your experience at Hotel Felix. We hope we can remediate this the next time you come back to stay with us

10/10 Fremragende

Cari

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Very friendly
Overnattede 1 nat i maj 2024
Svar fra Kylie Lebron den 9. maj 2024
Thank you for choosing Hotel Felix! We appreciate you taking the time to share your feedback. We hope to welcome you back again soon.

10/10 Fremragende

KARLA

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The property and the staff are great, I had a great experience. My toom had a great view, I will definitely be booking again.
Overnattede 4 nætter i maj 2024
Svar fra Kylie Lebron den 9. maj 2024
Thank you for choosing Hotel Felix! We appreciate you taking the time to share your feedback. We hope to welcome you back again soon.

6/10 Okay

Jahleel

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
That $75 fee is just a little too much y’all should redo how y’all policy fees are made.
Overnattede 1 nat i maj 2024
Svar fra Kylie Lebron den 9. maj 2024
Thank you for your feedback. Our 75 incidental charge is just a hold at check in that is required in case of any incidentals charged to the room and is returned upon check out if there are no charges. We plan on changing this amount to 100 in the near future.

6/10 Okay

Sharon

Rejste med partner
Synes godt om: Rengøring, service og personale
The room was small, it was in an older building, but was renovated. There was no temporary parking for unloading during our visit, it may be due from the construction working in the area. The parking garage was nearby and was expensive for overnight parking.
Overnattede 1 nat i maj 2024
Svar fra Kylie Lebron den 9. maj 2024
Thank you for sharing your feedback. We do apologize about our loading zone. We are doing construction and the huge bin is taking up most of our space, but we do have a loading zone for our guests to use when available.

6/10 Okay

Kyah

Synes godt om: Rengøring
Overnattede 2 nætter i maj 2024
Svar fra Rigel den 10. maj 2024
Thank you for sharing your experience. We hope that next time we can meet your stay a 5/5.

10/10 Fremragende

Gabriel

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
very nice Hotel , very clean nice and polite staff
Overnattede 1 nat i maj 2024
Svar fra Kylie Lebron den 9. maj 2024
Thank you for choosing Hotel Felix! We appreciate you taking the time to share your feedback. We hope to welcome you back again soon.

6/10 Okay

Arunee, Trophy club

Rejste med familie
There is no parking at hotel. There is $35 near by but still not at the hotel. The room is clean but very strong air spray. Also I booked and prepaid through Expedia but hotel will charge extra $25 per room.
Overnattede 1 nat i maj 2024
Svar fra Rigel den 7. maj 2024
Thank you for sharing your experience about Hotel Felix. Hopefully in the near future we will set up a form of parking that will include parking. We have enhanced staff training to mention the resort fees that are still owed at property as they are mentioned when the reservations are booked. We hope to see you again soon!

10/10 Fremragende

Ravenn

Overnattede 1 nat i april 2024
Svar fra Rigel den 26. maj 2024
Thank you for your positive feedback. We hope to see you again!

4/10 Dårligt

Lorena

Rejste i en gruppe
Synes godt om: Rengøring
$22 daily fee was not noted before booking. Cable in room did not work both nights and the rooms around us were very loud and noisy.
Overnattede 2 nætter i maj 2024
Svar fra Rigel den 7. maj 2024
We are so sorry to hear about your experience at Hotel Felix. The 22 Resort Fee is mentioned in the pricing that is owed at property. We will have engineering check all cables to for the turnover of rooms. Whenever there is loud guests please always let the front desk know so the agents can go check up on the rooms that were making loud noises. We will do better to set up quiet hours.

2/10 Forfærdeligt

Odalys

Overnattede 2 nætter i januar 2024
Svar fra Courtney den 26. maj 2024
Sorry your experience wasn't the greatest. If you would like to reach out to the hotel to let us know what we can do better to improve next time, we would appreciate it. Thank you for staying at Hotel Felix.

8/10 Udmærket

Chelsea

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
I like the many restaurants near by.
Overnattede 3 nætter i april 2024
Svar fra Rigel den 5. maj 2024
Thank you for sharing your experience. We are glad that our location is fantastic being around Mag Mile and a variety of restaurants!

10/10 Fremragende

Virginia

Overnattede 1 nat i marts 2024
Svar fra Rigel den 7. maj 2024
Thank you for sharing for your experience! We hope to see you again soon!

8/10 Udmærket

Morgan

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Great location! Nice clean hotel. Needs some maintenance, very low water pressure. Safe neighborhood and great vending options on every floor.
Overnattede 1 nat i maj 2024
Svar fra Rigel den 4. maj 2024
Thank you for letting us know about the water pressure we will have our engineering look at the water pressure. We are glad you enjoyed the stay at Hotel Felix. We hope to see you again.

10/10 Fremragende

Sharet

Very convenient and cheap
Overnattede 1 nat i marts 2024
Svar fra Rigel den 3. maj 2024
Thank you for your positive feedback. We are glad that you were able to get the most out of our fantastic prices.

10/10 Fremragende

Antonia

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
I always enjoy my stay here! No complaints what so ever!
Overnattede 3 nætter i april 2024
Svar fra Rigel den 1. maj 2024
Thank you so much for your positive feedback. We hope to see you again very soon with the exceptional experience we offer at Hotel Felix!

8/10 Udmærket

Simon

Overnattede 4 nætter i april 2024
Svar fra Rigel den 22. maj 2024
Thank you for your feedback!

10/10 Fremragende

Rynika

Rejste i en gruppe
Synes godt om: Service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Lovely hotel perfect location while visiting the chi town!
Overnattede 2 nætter i april 2024
Svar fra Rigel den 30. apr. 2024
Thank you for your lovely review about Hotel Felix and the experience you had in the city. We hope to see you again very soon!