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Anmeldelser af Hilton Chicago/Magnificent Mile Suites

3.5 out of 5
Hilton Chicago/Magnificent Mile Suites
198 E Delaware Pl, Chicago, IL

Anmeldelser

8,8

Fremragende

Bedømmelse på 10 − Fremragende. 873 af i alt 1475 anmeldelser" "
Bedømmelse på 8 − Udmærket. 354 af i alt 1475 anmeldelser" "
Bedømmelse på 6 − Okay. 122 af i alt 1475 anmeldelser" "
Bedømmelse på 4 − Dårligt. 76 af i alt 1475 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 50 af i alt 1475 anmeldelser" "

9,0/10

Rengøring

9,0/10

Service og personale

8,2/10

Faciliteter

8,6/10

Overnatningsstedets tilstand og faciliteter

8,6/10

Miljøvenligt

Anmeldelser

8/10 Udmærket

Verificeret rejsende

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
God beliggenhed
Fantastisk beliggenhed i et godt område God service og fine værelser Poolen og badefaciliteter lidt slidt Flot udsigt fra træningslokalerne
Overnattede 5 nætter i juli 2023
Svar fra Alejandra M. den 13. aug. 2023
Dear Anonymous,Thank you so much for your feedback, please let us know if you have any comments for us to improve our service. We hope to welcome you back soon! Sincerely, Alejandra M.Front Office Supervisor

10/10 Fremragende

Cristina

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Amazing property with amazing views
Overnattede 1 nat i maj 2024
Svar fra Front Desk den 25. maj 2024
Thank you for your feedback!

10/10 Fremragende

Phatao

Rejste med familie, Rejste i en gruppe
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Really enjoyed our stay here! Valet parking is definitely the way to do it if you’re driving into the cities. It was a little hectic but once we got all settled in it was an easy check in from there! Would definitely stay here again!
Overnattede 2 nætter i marts 2024
Svar fra Front Office den 24. maj 2024
We appreciate your feedback! We hope to welcome you back soon

4/10 Dårligt

Isaac Njimoluh

Rejste med familie
Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
Synes ikke om: Service og personale
We left some item in the room when checking out. They found and a week later, a manger told me they did not found. I am ready to claim it at the court.
Overnattede 1 nat i maj 2024
Svar fra Front Office Management den 24. maj 2024
Thank you for your feedback. We do not think you have the correct hotel location as this reservation had just checked out yesterday May 23rd, 2024 and it has not been a week yet. If you have further inquiries, please contact the hotel directly

10/10 Fremragende

Carrie

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great location! Pool has an awesome view.
Overnattede 2 nætter i maj 2024
Svar fra Front Office den 24. maj 2024
Lovely to hear you enjoyed your stay and the view from the pool. We hope to welcome you back soon!

10/10 Fremragende

Rafael

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 4 nætter i maj 2024
Svar fra Front Office den 22. maj 2024
Thank you for your feeback

10/10 Fremragende

Anjana

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Hussein was absolutely amazing! He greeted us every morning and helped us with taxi and gave great ideas what to do during the day! Very valuable employee
Overnattede 2 nætter i maj 2024
Svar fra Front Office den 22. maj 2024
Thank you for your feedback! We will provide this feedback to our staff and this specific employee! We hope to welcome you back soon

6/10 Okay

Tytiana

Ok
Overnattede 1 nat i maj 2024
Svar fra Front Office den 22. maj 2024
Thank you for your feedback

10/10 Fremragende

Emma

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
LOVED my stay, staff was very helpful. Room was clean and as advertised.
Overnattede 1 nat i maj 2024
Svar fra Front Office den 19. maj 2024
Thank you for your glowing feedback! We hope to welcome you back soon!

10/10 Fremragende

Charles

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Great Place
Overnattede 1 nat i maj 2024
Svar fra Front Office den 19. maj 2024
Thank you for your feedback!

10/10 Fremragende

Charles

Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great Place
Overnattede 1 nat i maj 2024
Svar fra Front Office den 19. maj 2024
Thank you for your feedback!

4/10 Dårligt

Julio

Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i maj 2024
Svar fra Alejandra M. den 18. maj 2024
Dear Julio, Thank you so much for your feedback, let us know if there is anything else we could have done better for you to have a perfect stay. We hope to welcome you back soon!

10/10 Fremragende

Anabel

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
First time stay at the hotel. Very clean, the suite was a perfect size and the pull out couch was a plus! Great views from the pool on the 30th floor and the lady I checked in with was so sweet and welcoming. Definitely will stay again.
Overnattede 2 nætter i maj 2024
Svar fra Front Office Management den 16. maj 2024
Thank you for your glowing review! We are thrilled you enjoyed your stay and service with us. We hope to welcome you back soon!

10/10 Fremragende

Jannette, streamwood

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Wonderful experience
Overnattede 2 nætter i maj 2024
Svar fra Front Office den 14. maj 2024
Thank you for your feedback

10/10 Fremragende

Kristi

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i maj 2024
Svar fra Front Office den 14. maj 2024
Thank you for your feedback

10/10 Fremragende

Carla

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great location to get to food and shopping. Enjoyed the pool and view. overall friendly staff and comfortable stay.
Overnattede 3 nætter i maj 2024
Svar fra Front Office den 14. maj 2024
Thank you for your glowing feedback! We hope to welcome you back soon.

2/10 Forfærdeligt

Eric

Rejste med familie og småbørn
Check in was 3:00, room not ready until 4:45. Sorry that’s BS
Overnattede 1 nat i maj 2024
Svar fra Alejandra M. den 13. maj 2024
Dear Eric, Thank you for sharing your feedback; we sincerely apologize that we failed to meet your expectations. Your remarks will be discussed internally. This is not the lasting impression we want you to have, so we truly hope you will consider joining us again in the future so that we can deliver the exceptional stay you expected and deserve.

10/10 Fremragende

Ambrish

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great location, clean room, very well trained and courteous staff, pool on the 30th floor is a plus. 4 elevators, blocks from shops and restaurants. Can't go wrong.
Overnattede 1 nat i maj 2024
Svar fra Alejandra M. den 13. maj 2024
Dear Ambrish,Thank you so much for the perfect rating, we are so happy to know that you enjoyed your time at Hilton Suites Magnificent Mile. Your feedback regarding our team's attentive service is much appreciated, and we'll be sure to pass your compliments along. Please consider coming back to join us again soon.

10/10 Fremragende

Maria J

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Great Stay
Overnattede 1 nat i maj 2024
Svar fra Front Office den 12. maj 2024
Thank you for your feedback!

8/10 Udmærket

Reginald

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great view from pool to watch sunrise. Spacious rooms and best area for tourism
Overnattede 2 nætter i maj 2024
Svar fra Front Office den 11. maj 2024
We are happy to see you enjoyed your stay and your sunrise!

10/10 Fremragende

Alazhar Al

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Good value
Overnattede 1 nat i maj 2024
Svar fra Alejandra M. den 10. maj 2024
Dear Alazhar, Thank you so much for your amazing feedback, we hope to welcome you back soon!

10/10 Fremragende

Ian

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Friendly staff and the hotel was very nice and clean. Great location for all things downtown Chicago
Overnattede 4 nætter i maj 2024
Svar fra Front Office den 14. maj 2024
Thank you for your feedback!

10/10 Fremragende

Keonte

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i maj 2024
Svar fra Alejandra M. den 10. maj 2024
Dear Keonte, Thank you so much for your amazing feedback, we hope to welcome you back soon

10/10 Fremragende

pat

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
We really loved the room and the staff. Really weird thing is not having a restaurant small store for things. The only restaurant was a sushi restaurant??
Overnattede 3 nætter i april 2024
Svar fra Front Office den 9. maj 2024
Thank you for your feedback! We are happy to showcase our new restaurant in the late fall of 2024!

8/10 Udmærket

jennifer

Synes godt om: Overnatningsstedets tilstand og faciliteter
Customer service
Overnattede 2 nætter i april 2024
Svar fra Front Office den 8. maj 2024
Thank you for your feedback!

8/10 Udmærket

Gloria, Greencastle

Rejste med familie, Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The room was nice. Had a great view. There was an empty water bottle trash left on the floor but over all it was good.
Overnattede 1 nat i maj 2024
Svar fra Front Office den 8. maj 2024
Thank you for your feedback! We have alerted our housekeeping team of your notes.

8/10 Udmærket

Sherylin

Rejste med familie, Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
N/a
Overnattede 3 nætter i april 2024
Svar fra Front Office den 8. maj 2024
Thank you for your feedback

8/10 Udmærket

Greg

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Great experience
Overnattede 2 nætter i maj 2024
Svar fra Front Office den 8. maj 2024
Thank you for your feedback!

10/10 Fremragende

Rachel

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The lady who checked us in was so kind and helpful
Overnattede 2 nætter i april 2024
Svar fra Front Office den 8. maj 2024
Lovely to hear it! Thank you for your feedback

2/10 Forfærdeligt

Sharon

Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale
Synes ikke om: Overnatningsstedets tilstand og faciliteter
I wouldn’t stay here again room was clean but the sink was broke and the door knob on the bathroom door omg just a mess for the amount of money I spent
Overnattede 2 nætter i maj 2024
Svar fra Alejandra M. den 6. maj 2024
Dear Sharon, This is certainly not indicative of the high standards we have in place. Please know that our team is always available to help mitigate any issue you may encounter and offer solutions to ensure that our guests have a fabulous experience. In the meantime, we will investigate your feedback to see what may have gone wrong. We know that we can do better and welcome another chance to prove this.

2/10 Forfærdeligt

Noelle

Rejste med partner, Forretningsrejsende
Synes ikke om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
I’m very disgusted with the room in general, but on such short notice i didn’t have time to make a fuss! The toilet was nasty an barely flushed. The room smelled like a basement. The sofa & accent chair were both full of stains to the point i didn’t even sit on them! We couldn’t figure out the tvs. An to top it off they advertised amenities that weren’t available. We had to leave the hotel just to get juice, water & cleaning supplies!
Overnattede 1 nat i maj 2024

6/10 Okay

Kara

Overnattede 1 nat i maj 2024
Svar fra Front Desk den 25. maj 2024
Thank you for your feedback

10/10 Fremragende

Cristobal

Rejste med familie, Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Esta muy bien para ir solo a dormir no hay restaurante pero todo esta serca para ir caminando
Overnattede 1 nat i maj 2024
Svar fra Front Office den 4. maj 2024
Gracias

6/10 Okay

Samira

Rejste i en gruppe
Synes ikke om: Faciliteter
I liked that it was in a nice quiet area . Did not like that the parking was separate from the hotel .
Overnattede 2 nætter i april 2024
Svar fra Front Office den 4. maj 2024
Thank you for your feedback! We do offer on site valet parking on the over night.

8/10 Udmærket

James, Fort Myers

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Large, clean rooms.
Overnattede 1 nat i maj 2024
Svar fra Front Office den 4. maj 2024
Thank you for your feedback

8/10 Udmærket

Christina

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i marts 2024
Svar fra Front Office den 5. maj 2024
Thank you for your feedback!

10/10 Fremragende

JEFFREY

Overnattede 3 nætter i april 2024
Svar fra Front Office den 4. maj 2024
Thank you for your feedback

10/10 Fremragende

Jeffrey

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great room! Would definitely book here again.
Overnattede 2 nætter i april 2024
Svar fra Alejandra M. den 30. apr. 2024
Dear Jeffrey,Thank you so much for the perfect rating, we are so happy to know that you enjoyed your time at Hilton Suites Magnificent Mile. We greatly appreciate you taking the time to leave us your feedback. It is the greatest compliment when our guests enjoy their time with us so much that they take a moment to review our property and recommend it to others! We hope to welcome you back soon!

8/10 Udmærket

Toneka

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
The property was very clean and very well lit. I loved the older look of the hotel and it was still very clean. The staff was very friendly & answered all the questions my family had. Thank you.
Overnattede 1 nat i april 2024
Svar fra Alejandra M. den 30. apr. 2024
Dear Toneka, It was a pleasure to welcome you to The Hilton Suites Magnificent Mile. We are delighted you had such a wonderful visit. Thank you for sharing all of your kind comments about our friendly team and great hotel. We look forward to welcoming you back.

8/10 Udmærket

Melanie

Rejste med familie
Synes godt om: Rengøring, faciliteter
Location great.
Overnattede 3 nætter i april 2024
Svar fra Alejandra M. den 30. apr. 2024
Dear Melanie, Thank you so much for your feedback, let us know if you have any comments to share. We hope to welcome you back soon!

10/10 Fremragende

Nathan L

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The service was great, the room was nice and clean, and the location was good for exploring the north part of the Mile. Only downside is that the breakfast buffet is not included and is very overpriced for a hotel breakfast.
Overnattede 3 nætter i april 2024
Svar fra Alejandra M. den 30. apr. 2024
Dear Nathan, It was a pleasure to welcome you to The Hilton Suites Magnificent Mile. We are delighted you had such a wonderful visit. Thank you for sharing all of your kind comments about our friendly team and great hotel. We look forward to welcoming you back..

8/10 Udmærket

Marnithia

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
I love the property overall, however the pool area needs to be updated.
Overnattede 2 nætter i april 2024
Svar fra Alejandra M. den 29. apr. 2024
Dear Marnithia,Thank you so much for your great feedback. We are in the planning stages of our renovations and are excited about it. We hope to welcome you back soon.

10/10 Fremragende

Sharon

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The suite was really comfortable and for two people, plenty of room.
Overnattede 2 nætter i april 2024
Svar fra Alejandra M. den 29. apr. 2024
Dear Sharon, Thank you for your terrific review of your recent visit! It is the greatest compliment when our guests enjoy their time with us so much that they take a moment to review our property and recommend it to others. We appreciate your kind words highlighting our lovely accommodations and excellent amenities. It was a pleasure having you here, and we look forward to welcoming you back to The Hilton Suites Magnificent Mile, in the future!

10/10 Fremragende

Jayshawn

Overnattede 1 nat i april 2024
Svar fra Alejandra M. den 29. apr. 2024
Dear Jayshawn, Thank you so much for your amazing feedback, we hope to welcome you back soon!

10/10 Fremragende

Jonas

Overnattede 2 nætter i april 2024
Svar fra Alejandra M. den 18. maj 2024
Dear Jonas, Thank you so much for your amazing feedback, we hope to welcome you back soon!

10/10 Fremragende

Gun

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The rooms are very comfortable and spacious.
Overnattede 1 nat i april 2024
Svar fra Alejandra M. den 29. apr. 2024
Dear Gun, Thank you so much for your amazing feedback, we hope to welcome you back soon!

10/10 Fremragende

Chaunsha

Synes godt om: Service og personale
Overnattede 2 nætter i april 2024
Svar fra Alejandra M. den 29. apr. 2024
Dear, Chaunsha, Thank you so much for your amazing feedback, we hope to welcome you back soon!

10/10 Fremragende

Monte

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i april 2024
Svar fra Alejandra M. den 29. apr. 2024
Dear Monte, Thank you so much for your amazing feedback, we hope to welcome you back soon!

10/10 Fremragende

Sherwana

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i april 2024
Svar fra Alejandra M. den 29. apr. 2024
Dear Sherwana, Thank you so much for your amazing feedback, we hope to welcome you back soon!

6/10 Okay

Halley

Overnattede 3 nætter i april 2024
Svar fra Front Office den 16. maj 2024
Thank you for your feedback