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Anmeldelser af Congress Plaza Hotel

3.5 out of 5
Congress Plaza Hotel
520 South Michigan Avenue, Chicago, IL

Anmeldelser

7,6

Godt

Bedømmelse på 10 − Fremragende. 2520 af i alt 6807 anmeldelser" "
Bedømmelse på 8 − Udmærket. 1919 af i alt 6807 anmeldelser" "
Bedømmelse på 6 − Okay. 1137 af i alt 6807 anmeldelser" "
Bedømmelse på 4 − Dårligt. 703 af i alt 6807 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 528 af i alt 6807 anmeldelser" "

7,8/10

Rengøring

8,0/10

Service og personale

7,0/10

Faciliteter

7,0/10

Overnatningsstedets tilstand og faciliteter

7,2/10

Miljøvenligt

Anmeldelser

8/10 Udmærket

Allan Helleskov

Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 6 nætter i august 2023
Svar fra shakeel den 8. sep. 2023
Thank you for staying at Congress Plaza Hotel

8/10 Udmærket

Tim

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Pænt ældre hotel
Rent og manglede ikke noget på værelset, men a/c larmede meget, og værelset lugtede fugtigt.
Overnattede 2 nætter i august 2023
Svar fra shakeel den 12. aug. 2023
Thank you for choosing Congress Plaza Hotel

6/10 Okay

Verificeret rejsende

Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i juni 2023
Svar fra shakeel den 15. jun. 2023
Thank you for staying at Congress Plaza Hotel

8/10 Udmærket

Kenni

Synes godt om: Rengøring, service og personale
Historisk Hotel
Dejligt historisk hotel, rent, god service og tæt på mange seværdigheder. Dog var vi uheldig med at de var igang med at renovere værelser på 9 sal, hvilket var meget forstyrrende.
Overnattede 2 nætter i maj 2023
Svar fra shakeel den 12. maj 2023
Thank you for choosing Congress Plaza Hotel

8/10 Udmærket

Mette

Synes godt om: Rengøring, service og personale, værelsets komfort
Pricefriendly, clean and well-situated hotel
Clean, nice room on the 9th floor with a great view over the park and lake Michigan. The hotel lobby and corridors and our bathroom looked worn and ought to modernized, the shower wasn't that powerful but plenty warm water, and the receptionists were helpful and our luggage was locked in and kept safe our last day after check out before we went to the airport. We will recommend it.
Overnattede 2 nætter i februar 2023
Svar fra shakeel den 3. mar. 2023
Thank you for choosing Congress Plaza Hotel

4/10 Dårligt

Michael

Forretningsrejsende
Synes ikke om: Service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Worn down
Worn down hotel, worst gym I have seen.
Overnattede 1 nat i november 2022
Svar fra shakeel den 28. nov. 2022
Thank you for staying at Congress Plaza Hotel. NEW EXCERCIZE ROOM IS UNDER CONTSRUCTION

4/10 Dårligt

Verificeret rejsende

Rejste i en gruppe
Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Only the location is good
First impression: The receptionist was rude for no reason as if she hated her job and customers. The room was old, worn and torn. Far from clean with remaining hairs from umpteen guests before me.
Overnattede 3 nætter i oktober 2022
Svar fra shakeel den 5. okt. 2022
Thank you for staying at Congress Plaza Hotel

4/10 Dårligt

Bjarne

Synes godt om: Rengøring
Synes ikke om: Service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Utrolig dårlig service
Overnattede 1 nat i september 2022
Svar fra shakeel den 5. okt. 2022
Thank you for staying at Congress Plaza Hotel

8/10 Udmærket

Verificeret rejsende

Rejste med familie
Synes godt om: Service og personale
Synes ikke om: Overnatningsstedets tilstand og faciliteter
Super beliggenhed
Opholdet var super godt, men hotellet trænger til opdatering det er godt slidt.
Overnattede 7 nætter i august 2022
Svar fra shakeel den 23. aug. 2022
Thank you for staying at Congress Plaza Hotel

8/10 Udmærket

Tanja

Overnattede 2 nætter i august 2022
Svar fra shakeel den 22. aug. 2022
Thank you for staying at Congress Plaza Hotel

10/10 Fremragende

Bo Børsen

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 5 nætter i juni 2022
Svar fra shakeel den 4. jul. 2022
Thank you for staying at Congress Plaza Hotel

8/10 Udmærket

Mark

Overnattede 2 nætter i juni 2022
Svar fra shakeel den 2. jul. 2022
Thank you for staying at Congress Plaza Hotel

8/10 Udmærket

Jane

Rejste i en gruppe
Synes godt om: Service og personale
Beliggenhed
Vælg hotellet for dets beliggenhed, værelserne er lidt slidte og gamle.
Overnattede 2 nætter i juni 2022
Svar fra shakeel den 29. jun. 2022
Thank you for staying at Congress Plaza Hotel

10/10 Fremragende

gunnar

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 5 nætter i januar 2022
Svar fra shakeel den 19. jan. 2022
Thank you for choosing Congress Plaza Hotel

10/10 Fremragende

Manuela

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Sehr gut gelegen.
Overnattede 4 nætter i maj 2024

10/10 Fremragende

William

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Very nice well maintained older classic hotel
Overnattede 2 nætter i marts 2024

10/10 Fremragende

Supreet

Rejste med partner
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
No parking available
Overnattede 2 nætter i maj 2024
Svar fra shakeel den 25. maj 2024
Thank you for staying at Congress Plaza Hotel

2/10 Forfærdeligt

william

Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
The location of the hotel is excellent but the room that I was in the toilet wouldn't work properly somebody had put a iron on the carpet and burnt a impression into the carpet it was generally just an old hotel could you some updating bad. If I could give zero Stars to a hotel I would before you book at this hotel check and see if they have some conventions coming in that might not be something that you want to be anywhere around this was my first trip to Chicago and I booked it through Expedia little that I know that I was right slapping the middle of some kind of Gay leather convention at the hotel it was absolutely sickening to see this I did not know this was going on the first night I was there I noticed some strange looking people checking in but I had no idea that it was a full-fledged convention by the second night I was there but the hotel was packed with this group of people I complain to the management desk and they told me since I booked through Expedia that couldn't do anything about it giving my money back and let me move on to another hotel so I still think that somebody should reimburse me for that second night that I was there I know it probably won't happen but that's the reason I'm riding this review I've never wrote a review. I want somebody from Expedia or that hotel to get in touch with me I'm expecting to be refunded for that second night of staying at that hotel I left at 4:00 in the morning to get out of there as soon as I could I want my money back
Overnattede 2 nætter i maj 2024
Svar fra shakeel den 25. maj 2024
Thank you for staying at Congress Plaza Hotel. .

10/10 Fremragende

David E, Washington

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Beautiful old building. A little faded around the edges. Room was great.
Overnattede 2 nætter i maj 2024
Svar fra shakeel den 25. maj 2024
Thank you for staying at Congress Plaza Hotel

8/10 Udmærket

Jessica

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter
Great historical hotel which is undergoing massive updates at the time we visited. Whole wings were being done. Our room smelled of fresh paint. Large gaps under doors made privacy and noise an issue between guests. However, the panoramic view of the lakefront from the 10th was breathtaking and location was very convenient to lots of sites. Nice staff and everything was clean and pleasant.
Overnattede 3 nætter i maj 2024
Svar fra shakeel den 25. maj 2024
Thank you for staying at Congress Plaza Hotel

8/10 Udmærket

Ami

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Beautiful architecture in hotel and room. Beds were extremely firm. Bathroom was accommodating for handicapped. No air conditioning, room had an older fan with on, low and high settings. Luckily we had great weather. Staff was friendly and helpful. Parking is limited with no in and out privileges. Happy to have stayed here, looking forward to seeing other properties in Chicago.
Overnattede 2 nætter i april 2024
Svar fra shakeel den 25. maj 2024
Thank you for staying at Congress Plaza Hotel

8/10 Udmærket

Jordan

Rejste med familie
Synes godt om: Rengøring, service og personale
It's a great location across the street from the park, close to transit and walking distance to many attractions.
Overnattede 3 nætter i maj 2024
Svar fra shakeel den 25. maj 2024
Thank you for staying at Congress Plaza Hotel

4/10 Dårligt

Chelsea

Forretningsrejsende
Synes ikke om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Hair was all over the walls of the bathroom, warped floors, peeling paint virtually on every part of the building. Having 3 deadbolts on my door but no lock on the adjoining room door? The elevator was out of service twice in the 2 days I stayed here on the 10th floor. Housekeeping standards said they wouldn’t enter the room until day 3, but they came in anyway and moved my things. Will not stay here again.
Overnattede 2 nætter i maj 2024

6/10 Okay

Fatemeh

Rejste med partner
Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter
During my stay, we wanted to try and make some coffee in the room using the coffee maker machine. But the cord was only 30 cm( less than one foot) long! It was on the drawers and unplugged and there was no outlet close enough to plug that oddly short cord into! I don’t even know why they put the coffee maker there if you can’t even plug it. So we started looking behind the drawer to find an outlet and my boyfriend found a men’s underwear behind the drawer! That was unbelievably disgusting. Looks like someone was lazy to clean the room and they just hid the trash behind the drawers. We got suspicious and started looking behind all drawers in our room and well we found more trash. We decided not to look under the bed for our own’s sake. The hotel’s location is convenient for sure but I’d recommend that you try someplace else, we are not coming back either.
Overnattede 4 nætter i maj 2024
Svar fra shakeel den 23. maj 2024
Thank you for staying at Congress Plaza Hotel

6/10 Okay

Federico

Forretningsrejsende, Rejste i en gruppe
Please check the shower valves it keeps the Water flowing after the use. You loo se a lot of water. Also the carpets in the halls are like a collage of colours.
Overnattede 2 nætter i maj 2024
Svar fra shakeel den 23. maj 2024
Thank you for staying at Congress Plaza Hotel

8/10 Udmærket

Stephanie

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Very nice hotel great staff. The parking is the only thing that was confusing but overall great hotel I would rebook again!
Overnattede 1 nat i maj 2024
Svar fra shakeel den 23. maj 2024
Thank you for staying at Congress Plaza Hotel

8/10 Udmærket

Christina, Germantown

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Looks like old antique hotel. It was quiet and felt very safe.
Overnattede 4 nætter i maj 2024
Svar fra shakeel den 23. maj 2024
Thank you for staying at Congress Plaza Hotel

8/10 Udmærket

Nora

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Quiet,clean . No microwave in my room.
Overnattede 1 nat i maj 2024
Svar fra shakeel den 23. maj 2024
Thank you for staying at Congress Plaza Hotel

8/10 Udmærket

Emma

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Nice stay however parking is way to expensive!!!!
Overnattede 1 nat i maj 2024
Svar fra shakeel den 23. maj 2024
Thank you for staying at Congress Plaza Hotel

8/10 Udmærket

Victoria

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
It seemed like they were doing lots of renovating. The room we had was very quiet. Their area around it wasn’t so clean as they were doing remodeling work.
Overnattede 3 nætter i maj 2024
Svar fra shakeel den 23. maj 2024
Thank you for staying at Congress Plaza Hotel

2/10 Forfærdeligt

Levi

Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Was not happy with the cleanliness of the room, the parking situation that was different to instructions we received from the hotel after booking, lots of people hanging around the hotel
Overnattede 2 nætter i maj 2024
Svar fra shakeel den 23. maj 2024
Thank you for staying at Congress Plaza Hotel

4/10 Dårligt

Bridget

Rejste med familie, Rejste med familie og småbørn
Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
The Congress Plaza Hotel is so poorly maintained ; it’s a shame! The location is perfect. It is located directly across from beautiful Grant Park and so many lovely sites. Yet, the hotel is a disgrace. The initial concierge to housekeeping is awful! Peeling wallpaper, missed housekeeping, threadbare towels, doors that work against you while pulling luggage. Do yourself a favor , spend a few more bucks and find a hotel that cares about customer service! Not worthy of a return visit!
Overnattede 3 nætter i maj 2024
Svar fra shakeel den 23. maj 2024
Thank you for staying at Congress Plaza Hotel

10/10 Fremragende

Mike

Rejste med familie, Forretningsrejsende
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Room was renovated, and very nice and clean. For an old hotel, this was a very nice experience!
Overnattede 1 nat i maj 2024
Svar fra shakeel den 23. maj 2024
Thank you for staying at Congress Plaza Hotel

8/10 Udmærket

Tamio

Synes godt om: Rengøring, faciliteter
It is an older hotel, but the location of the surrounding area is excellent.
Overnattede 3 nætter i maj 2024
Svar fra shakeel den 23. maj 2024
Thank you for staying at Congress Plaza Hotel

4/10 Dårligt

Stefan

Rejste med familie, Forretningsrejsende
Synes ikke om: Service og personale, overnatningsstedets tilstand og faciliteter
Check-in with a car was tough. No parking, no help.
Overnattede 1 nat i maj 2024
Svar fra shakeel den 23. maj 2024
Thank you for staying at Congress Plaza Hotel

6/10 Okay

Breanna

Rejste med familie
Recieved a notice that my room was ready, but one i got inside to check in was told i had to wait another hour because they were behind. The bathtub had some black mold. Over all the stay was fine, but not worth the price.
Overnattede 1 nat i maj 2024
Svar fra shakeel den 20. maj 2024
Thank you for staying at Congress Plaza Hotel

8/10 Udmærket

Kevin

Synes godt om: Rengøring, service og personale
Overnattede 1 nat i maj 2024
Svar fra shakeel den 23. maj 2024
Thank you for staying at Congress Plaza Hotel

8/10 Udmærket

Bonny

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Loved the character of the property. Room lacks temperature controls. Great stay. Would recommend.
Overnattede 2 nætter i maj 2024
Svar fra shakeel den 20. maj 2024
Thank you for staying at Congress Plaza Hotel

10/10 Fremragende

Yudelys

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Very good
Overnattede 1 nat i maj 2024
Svar fra shakeel den 20. maj 2024
Thank you for staying at Congress Plaza Hotel

10/10 Fremragende

Marianna

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
They upgraded us without telling us, amazing!!
Overnattede 1 nat i maj 2024
Svar fra shakeel den 20. maj 2024
Thank you for staying at Congress Plaza Hotel

6/10 Okay

Dennis

Rejste med familie
Synes godt om: Service og personale
Old place, nice staff. Found a dead bug (roach) in the bathroom. Close to public transportation, parks and museums. I would probably stay there again as it cheapest in the area.
Overnattede 1 nat i maj 2024
Svar fra shakeel den 20. maj 2024
Thank you for staying at Congress Plaza Hotel

8/10 Udmærket

Peter

Rejste med familie
Synes godt om: Service og personale
Great location
Overnattede 4 nætter i maj 2024
Svar fra shakeel den 20. maj 2024
Thank you for staying at Congress Plaza Hotel

2/10 Forfærdeligt

Rishabh

Rejste med familie
Synes ikke om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The staff is super rude and arrogant, not going to recommend this property to anyone, neither going to come stay here ever
Overnattede 3 nætter i maj 2024
Svar fra shakeel den 23. maj 2024
Thank you for staying at Congress Plaza Hotel

4/10 Dårligt

Marne

Rejste med familie
Synes ikke om: Service og personale, overnatningsstedets tilstand og faciliteter
Pictures do not represent property, very old and worn out, not updated rooms and common space, outside sidewalks smell like urine. Was once probably a grand hotel 80 years ago.
Overnattede 1 nat i maj 2024
Svar fra shakeel den 23. maj 2024
Thank you for staying at Congress Plaza Hotel

10/10 Fremragende

Lisa

Rejste med partner
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Loved the esthetic, the halls are set up a bit unusual but we liked it. The wallpaper and baseboards in the public area could use a good scrub. Staff was friendly and helpful
Overnattede 3 nætter i marts 2024
Svar fra shakeel den 23. maj 2024
Thank you for staying at Congress Plaza Hotel

10/10 Fremragende

Cecillia

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 3 nætter i maj 2024
Svar fra shakeel den 19. maj 2024
Thank you for staying at Congress Plaza Hotel

8/10 Udmærket

Fabiola

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter
Its close to manny atractions manny food places near and it is clean.
Overnattede 2 nætter i maj 2024
Svar fra shakeel den 18. maj 2024
Thank you for staying at Congress Plaza Hotel

6/10 Okay

Linda

Synes godt om: Rengøring, service og personale
Hotel vintage bien situé. Matelas assez dur. Courbatures à tous les matins. Oreillers peu confortables et trop petits pour un lit king size. C'est un vieille hôtel et il faut s'en attendre. Peu de rénovation dans les chambres mais le lobby est magnifique. Si vous n'êtes pas trop difficile, je le recommande
Overnattede 4 nætter i maj 2024
Svar fra shakeel den 23. maj 2024
Thank you for staying at Congress Plaza Hotel

2/10 Forfærdeligt

carlos

My reservation wasnt received. I did not get stay here.
Overnattede 2 nætter i marts 2024
Svar fra shakeel den 18. maj 2024
we show you had a reservation inmarch

6/10 Okay

Fengyi

Forretningsrejsende
Synes ikke om: Overnatningsstedets tilstand og faciliteter
Outside beautiful; inside just so so.
Overnattede 2 nætter i maj 2024
Svar fra shakeel den 18. maj 2024
Thank you for staying at Congress Plaza Hotel