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Anmeldelser af Club Quarters Hotel Wacker at Michigan, Chicago

4 out of 5
Club Quarters Hotel Wacker at Michigan, Chicago
75 E Wacker Dr, Chicago, IL

Anmeldelser

8,6

Fremragende

Bedømmelse på 10 − Fremragende. 970 af i alt 1728 anmeldelser" "
Bedømmelse på 8 − Udmærket. 422 af i alt 1728 anmeldelser" "
Bedømmelse på 6 − Okay. 173 af i alt 1728 anmeldelser" "
Bedømmelse på 4 − Dårligt. 91 af i alt 1728 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 72 af i alt 1728 anmeldelser" "

8,8/10

Rengøring

9,2/10

Service og personale

8,0/10

Faciliteter

8,4/10

Overnatningsstedets tilstand og faciliteter

8,4/10

Miljøvenligt

Anmeldelser

8/10 Udmærket

Carsten

Overnattede 3 nætter i oktober 2023
Svar fra Guest Experience Manager den 16. okt. 2023
Thank you for such a kind rating!

6/10 Okay

Esben

Overnattede 2 nætter i april 2022
Svar fra Liz Cano den 5. maj 2022
Thank you for taking the time to review our hotel. We hope you had the opportunity to enjoy our beautiful city and our major attractions.

6/10 Okay

Rune

Overnattede 2 nætter i april 2022
Svar fra Ryan Grady - Hotel Manager den 12. apr. 2022
Rune - We are sorry to hear we did not meet your expectations during your stay. We will continue to work hard for our future guests. We hope you enjoyed your time in our beautiful city!

8/10 Udmærket

Stian

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
meget dyrt at parker
Et godt ophold kun at det næsten koster det samme at parker som at bo der. Morgen maden er tæt på at være cer dårligeste tilbud jeg har fået længe
Overnattede 2 nætter i januar 2022
Svar fra Liz Cano den 27. jan. 2022
We are glad you had a good stay, but we are disappointed you did not a positive experience with your breakfast. We will ensure to share your feedback with the pertinent department to ensure this is an isolated issue. We hope you visit us again to have a more positive experience.

2/10 Forfærdeligt

teresa

Synes ikke om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Never again would we stay. The room was so small you could not walk around the bed
Overnattede 3 nætter i maj 2024
Svar fra CQ den 25. maj 2024
Thank you for sharing your feedback regarding your recent stay at our hotel. We sincerely apologize for any inconvenience or dissatisfaction you experienced during your time with us. We take guest feedback seriously and use it as an opportunity to improve our services. Thank you for bringing this to our attention, and we hope to have the opportunity to make it right in the future.

8/10 Udmærket

Rhonda

Forretningsrejsende
Synes godt om: Service og personale
Synes ikke om: Faciliteter, overnatningsstedets tilstand og faciliteter
Pros - great location. EXCELLENT staff Cons - Lobby is uninspired & looks like a bank counter. Check in is basically a self serve situation. Room was very basic. Overall, the entire place needs a major facelift,
Overnattede 3 nætter i maj 2024
Svar fra CQ den 25. maj 2024
We are so grateful for your kind words and for choosing to share your experience with others. We will share your feedback with the pertinent department and ensure the issues are isolated. Thank you again for your support!

8/10 Udmærket

Fabio

Forretningsrejsende
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Posizione centrale, servizi nella norma, unica pecca pulizie camera solo su richiesta..per il prezzo pagato sarebbe stato necesario avere le pulizie giornaliere in automatico.
Overnattede 6 nætter i maj 2024
Svar fra Guest Experience Manager den 24. maj 2024
Estamos muito gratos por suas amáveis palavras e por escolher compartilhar sua experiência com outras pessoas. Sua avaliação positiva significa muito para nós e continuaremos buscando a excelência. Obrigado novamente!

8/10 Udmærket

Riteshkumar

Forretningsrejsende
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
It is good place
Overnattede 2 nætter i februar 2024
Svar fra CQ den 24. maj 2024
We value your feedback and are thrilled to hear that you had a great experience. Thank you for taking the time to leave a review. We hope to see you again soon!

10/10 Fremragende

Evelier

Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
Excelente propiedad, volvería sin duda a hospedarme aquí!!!
Overnattede 3 nætter i maj 2024
Svar fra CQ den 22. maj 2024
Thank you so much for taking the time to write a review. We really appreciate your feedback and are glad to hear that you enjoyed your experience. We hope to see you again soon!

10/10 Fremragende

Amir Reza

Forretningsrejsende
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The bathroom needs renovation. Overall it was a good one night experience.
Overnattede 1 nat i april 2024
Svar fra CQ den 22. maj 2024
Thank you so much for taking the time to write a review. We really appreciate your feedback and are glad to hear that you enjoyed your experience. We hope to see you again soon!

10/10 Fremragende

Michael, WEST CHESTER

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Amazing location and amazing, friendly staff. Room was a bit small but otherwise can’t say enough great things about the staff at CQ.
Overnattede 2 nætter i maj 2024
Svar fra Raina A den 20. maj 2024
We are so grateful for your kind words and for choosing to share your experience with others. Your positive review means a lot to us and we will continue to strive for excellence. Thank you again for your support!

8/10 Udmærket

Toni, Kill Devil Hills

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
I expected a bit more from this chain of hotels. The hotel is located in a good section and walking distance to everything. The 2 bedroom suites are the way to go. Wished they had a restaurant. No real complaints except no place on site for food.
Overnattede 2 nætter i maj 2024
Svar fra CQ den 20. maj 2024
We are so grateful for your kind words and for choosing to share your experience with others. We will share your feedback with the pertinent department and ensure the issues are isolated. Thank you again for your support!

8/10 Udmærket

Kuauhyama Luna

Rejste i en gruppe
Good
Overnattede 3 nætter i maj 2024
Svar fra CQ den 20. maj 2024
We value your feedback and are thrilled to hear that you had a great experience. Thank you for taking the time to leave a review. We hope to see you again soon!

10/10 Fremragende

Tanisha, Beaumont

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great customer service and the location was AMAZING !!! I really enjoyed myself and slept like a baby
Overnattede 2 nætter i maj 2024
Svar fra CQ den 17. maj 2024
Thank you so much for taking the time to write a review. We really appreciate your feedback and are glad to hear that you enjoyed your experience. We hope to see you again soon!

6/10 Okay

karen

Synes godt om: Service og personale
Synes ikke om: Faciliteter
Room was so small it felt claustrophobic. It was difficult to get to the bathroom.
Overnattede 2 nætter i maj 2024
Svar fra CQ den 16. maj 2024
Thank you for taking the time to review our hotel. We are sorry to hear we did not meet your expectations during your recent stay. We will continue to work hard to improve for our future guests.

10/10 Fremragende

Nancy

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Perfectly received and easy to check in and check out . The room was already ready before the time of check in. Nice hotel , easy access , surrounded by all we are looking for for a great holiday in Chicago will come back for sure
Overnattede 2 nætter i maj 2024
Svar fra Nikalette den 16. maj 2024
Thank you so much for taking the time to write a review. We really appreciate your feedback and are glad to hear that you enjoyed your experience. We hope to see you again soon!

10/10 Fremragende

Carina

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great location where everything is walking distance!
Overnattede 3 nætter i maj 2024
Svar fra Nikalette den 12. maj 2024
Thank you so much for taking the time to write a review. We really appreciate your feedback and are glad to hear that you enjoyed your experience. We hope to see you again soon!

8/10 Udmærket

Cecilia

Rejste med familie, Rejste med partner, Rejste med kæledyr
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Synes ikke om: Faciliteter
The staff was amazing ! And it dog friendly for no extra charge. Small room but very convenient for the one night stay we had. Only down side would be the elevator, really only one to use for the side of the hotel we stayed and took a very long time and was always full so had to wait for another one that was available. I eventually took the stairs down and was on the 24th floor. Also no refrigerator available or microwave. But they do have free water and coffee, the second floor was the highlight of it all. Great stay !
Overnattede 1 nat i april 2024
Svar fra cq den 11. maj 2024
Thank you so much for taking the time to write a review. We really appreciate your feedback and are glad to hear that you enjoyed your experience. We hope to see you again soon!

10/10 Fremragende

Joseph

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i maj 2024
Svar fra Raina A den 10. maj 2024
Thank you for taking the time to share your positive review of our hotel. We are thrilled to hear that you had a wonderful experience during your stay with us. Our team works diligently to ensure that every guest feels welcomed and well taken care of, so it's truly rewarding to receive such kind feedback.

10/10 Fremragende

Robyn

Rejste med partner
Synes godt om: Faciliteter
Fantastic location. It was great to be able to walk to most places. We liked the printout of suggestions for places to eat. Coffee available in Club Lounge was good, but it would have been nice to have tea and coffee in rooms. Staff were great. Good value for money in a big city. We would definitely stay again.
Overnattede 4 nætter i april 2024
Svar fra Nikalette den 7. maj 2024
Thank you so much for taking the time to write a review. We really appreciate your feedback and are glad to hear that you enjoyed your experience. We hope to see you again soon!

2/10 Forfærdeligt

Everardo reyes

Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i maj 2024
Svar fra CQ den 7. maj 2024
We are sorry to hear we didn't meet your expectations. We appreciate you taking the time to review our hotel. Even though our hotel did not meet your needs, we hope you enjoyed our great location.

10/10 Fremragende

Noel

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i maj 2024
Svar fra CQ den 17. maj 2024
Thank you so much for taking the time to write a review. We really appreciate your feedback and are glad to hear that you enjoyed your experience. We hope to see you again soon!

10/10 Fremragende

Jonathan

Rejste med familie, Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Close to downtown, train stations and everything.
Overnattede 1 nat i maj 2024
Svar fra Raina A den 4. maj 2024
Thank you so much for taking the time to write a review. We really appreciate your feedback and are glad to hear that you enjoyed your experience. We hope to see you again soon!

10/10 Fremragende

Sungjae

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i april 2024
Svar fra CQ den 6. maj 2024
Thank you so much for taking the time to write a review. We really appreciate your feedback and are glad to hear that you enjoyed your experience. We hope to see you again soon!

10/10 Fremragende

berkan

Forretningsrejsende
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Everything was amazing, the only issue was the rudeness off the valet manager. The valet team was all polite, and a pleasures to see every morning and evening.
Overnattede 2 nætter i maj 2024
Svar fra CQ den 4. maj 2024
I'm so sorry to hear you had issues with the valet management, but thank you so much for taking the time to write a review. We really appreciate your feedback and are glad to hear that you enjoyed your experience. We hope to see you again soon!

10/10 Fremragende

Brad

Rejste med partner, Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Outstanding service. Friendly. Quick replies and help. Very clean. Easy check in. Easy check out. Fantastic location. Zero complaints.
Overnattede 3 nætter i april 2024
Svar fra CQ den 2. maj 2024
Thank you so much for taking the time to write a review. We really appreciate your feedback and are glad to hear that you enjoyed your experience. We hope to see you again soon!

6/10 Okay

Brock

Rejste med partner
Synes godt om: Rengøring, service og personale
The bed was concave and very uncomfortable. The room was smaller than expected. Maid service only if requested. So if you have a coffee pot in your room don't expect refills unless you specifically call and ask.
Overnattede 2 nætter i april 2024
Svar fra Guest Experience Manager den 1. maj 2024
I'm sorry to hear that you had a negative experience during your stay at our hotel. We value feedback from our guests as it helps us improve our services. We strive to ensure a pleasant and comfortable stay for all our guests, and we apologize for any inconvenience caused. Thank you for bringing this to our attention.

4/10 Dårligt

Ryan

Rejste med partner
Synes godt om: Rengøring, service og personale
Synes ikke om: Overnatningsstedets tilstand og faciliteter
The staff is amazing and made our trip enjoyable. The rooms have issues. We were in 3 rooms. First room was 77degrees with the heat off. 2nd room had the worlds hardest bed. 3rd room had a tv that shut off every 20 minutes. Make sure you call ahead if you can’t have feather pillows. Again the staff was great Leo and the other gentleman (didn’t get his name, sorry) really helped us as much as they could.
Overnattede 3 nætter i april 2024
Svar fra CQ den 30. apr. 2024
We are so grateful for your kind words and for choosing to share your experience with others. We will share your feedback with the pertinent department and ensure the issues are isolated. Thank you again for your support!

10/10 Fremragende

Tiffany

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
My husband and I loved our stay here. Will definitely be back.
Svar fra CQ den 30. apr. 2024
Thank you for your review and for choosing to spend your time with us. We are thrilled to hear that you had a great experience and appreciate your kind words. We hope to see you again soon!

8/10 Udmærket

Anna

Synes godt om: Service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i april 2024
Svar fra Guest Experience Manager den 1. maj 2024
Thank you so very much for the kind rating. We hope to serve you again on the near future.

10/10 Fremragende

David, Windsor

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great location on the riverfront. Lots of parking nearby. Fast, easy check-in. Fantastic view from our room.
Overnattede 1 nat i april 2024
Svar fra CQ den 30. apr. 2024
Thank you for your review and for choosing to spend your time with us. We are thrilled to hear that you had a great experience and appreciate your kind words. We hope to see you again soon!

10/10 Fremragende

Ferdinand

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
This hotel was nice and clean. Tony was amazing I was so happy with the service they have. Definitely recommend this hotel who is new to Chicago downtown riverside.
Overnattede 2 nætter i april 2024
Svar fra CQ den 28. apr. 2024
We are glad that you found our facilities and services to your satisfaction. Your compliments regarding our staff's friendliness and professionalism are greatly appreciated. We will make sure to pass on your kind words to them, as it will serve as motivation to continue delivering exceptional service.

10/10 Fremragende

IRVIN ARMANDO AREVALO

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Staff, and property were amazing. Very happy with the service
Overnattede 2 nætter i februar 2024
Svar fra CQ den 28. apr. 2024
We are glad that you found our facilities and services to your satisfaction. Your compliments regarding our staff's friendliness and professionalism are greatly appreciated. We will make sure to pass on your kind words to them, as it will serve as motivation to continue delivering exceptional service.

10/10 Fremragende

emily

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Absolutely enjoyed my stay at Club Quarters, this was my second time staying here and the staff has been consistently helpful and friendly! The rooms could use an update but they get the job done, you can’t beat the awesome location, views, and price!!
Overnattede 2 nætter i april 2024
Svar fra Raina A den 26. apr. 2024
We are glad that you found our facilities and services to your satisfaction. Your compliments regarding our staff's friendliness and professionalism are greatly appreciated. We will make sure to pass on your kind words to them, as it will serve as motivation to continue delivering exceptional service. We look forwarding to hosting you again soon!

8/10 Udmærket

Jonathan

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
For the short stay it was acceptable, forna longer stay upgrade to a room that has microwave and fridge.
Overnattede 1 nat i april 2024
Svar fra Raina A den 26. apr. 2024
We are so grateful for your kind words and for choosing to share your experience with others. We will share your feedback with the pertinent department and ensure the issues are isolated. Thank you again for your support!

6/10 Okay

Benedict

Overnattede 2 nætter i april 2024
Svar fra CQ den 16. maj 2024
Thank you for taking the time to review our hotel. We are sorry to hear we did not meet your expectations during your recent stay. We will continue to work hard to improve for our future guests.

6/10 Okay

Benedict

Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter
Floors are dirty. Kinda sticky to walk.
Overnattede 1 nat i april 2024
Svar fra CQ den 25. apr. 2024
Thank you for taking the time to review our hotel. We are disappointed to hear your stay was less than perfect. We will share your feedback with the pertinent department and ensure the issues are isolated

10/10 Fremragende

Aivil

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i april 2024
Svar fra CQ den 23. apr. 2024
Thank you so much for taking the time to write a review. We really appreciate your feedback and are glad to hear that you enjoyed your experience. We hope to see you again soon!

10/10 Fremragende

Chapman Jones

Forretningsrejsende, Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Easy check in and clean rooms. Water stations on every floor were a great amenity
Overnattede 4 nætter i april 2024
Svar fra CQ den 22. apr. 2024
We greatly appreciate your kind review. We will continue to strive for excellent service. We look forward to your return!

10/10 Fremragende

Sheetal

Overnattede 1 nat i april 2024
Svar fra Nikalette den 10. maj 2024
Thank you so much for taking the time to write a review. We really appreciate your feedback and are glad to hear that you enjoyed your experience. We hope to see you again soon!

10/10 Fremragende

Dennis

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Very helpful and courteous welcome from front desk staff. Wonderful location. Comfortable room. Very small bed, fine for 1 person.
Overnattede 1 nat i april 2024
Svar fra CQ den 18. apr. 2024
Thank you for taking the time to share your positive review of our hotel. We are thrilled to hear that you had a wonderful experience during your stay with us. Our team works diligently to ensure that every guest feels welcomed and well taken care of, so it's truly rewarding to receive such kind feedback.

10/10 Fremragende

Luke

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i april 2024
Svar fra Liz Cano den 17. apr. 2024
We are pleased to hear you enjoyed your recent time with us.

10/10 Fremragende

Valéria

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great location!!! Beautiful view!!
Overnattede 3 nætter i marts 2024
Svar fra CQ den 13. apr. 2024
Thank you for your review and for choosing to spend your time with us. We are thrilled to hear that you had a great experience and appreciate your kind words. We hope to see you again soon!

10/10 Fremragende

Avishay

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Very good location very nice hotel nice room and a good service
Overnattede 2 nætter i april 2024
Svar fra CQ den 13. apr. 2024
Thank you for your review and for choosing to spend your time with us. We are thrilled to hear that you had a great experience and appreciate your kind words. We hope to see you again soon!

8/10 Udmærket

Tristan

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i april 2024
Svar fra CQ den 13. apr. 2024
Thank you for your review and for choosing to spend your time with us. We are thrilled to hear that you had a great experience and appreciate your kind words. We hope to see you again soon!

8/10 Udmærket

Danielle

Forretningsrejsende
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great location downtown at a reasonable price. Rooms are small, but clean.
Overnattede 4 nætter i april 2024
Svar fra CQ den 13. apr. 2024
Thank you for your review and for choosing to spend your time with us. We are thrilled to hear that you had a great experience and appreciate your kind words. We hope to see you again soon!

10/10 Fremragende

Mark, Chappaqua

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 3 nætter i april 2024
Svar fra CQ den 13. apr. 2024
Thank you for your review and for choosing to spend your time with us. We are thrilled to hear that you had a great experience and appreciate your kind words. We hope to see you again soon!

10/10 Fremragende

Ivan

Overnattede 1 nat i april 2024
Svar fra Guest Experience Manager den 30. apr. 2024
Thanks for the awesome rating! We hope to serve you again in the near future.

10/10 Fremragende

Benjamin, Sun Prairie

Rejste med familie, Rejste med kæledyr
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Convenient location and pet friendly. The staff was very accommodating and friendly. I will definitely be staying there again.
Overnattede 2 nætter i april 2024
Svar fra Nikalette den 9. apr. 2024
Thank you so much for taking the time to write a review. We really appreciate your feedback and are glad to hear that you enjoyed your experience. We hope to see you again soon!

6/10 Okay

Jolane

Rejste med partner
Synes godt om: Service og personale, faciliteter
Rooms very small. No regulation on room temp. No bathroom fan! No small refrigerator. Wait staff was nice but the valet guy who came with our car said this wasn’t a loading zone when in fact, that’s all people were doing there!!
Overnattede 2 nætter i april 2024
Svar fra Raina A den 8. apr. 2024
Thank you for sharing your feedback regarding your recent stay at our hotel. We sincerely apologize for any inconvenience or dissatisfaction you experienced during your time with us. We take guest feedback seriously and use it as an opportunity to improve our services. Thank you for bringing this to our attention, and we hope to have the opportunity to make it right in the future.