Overnatningsstedets facade
Tjek tilgængelighed

Anmeldelser af Waterfront Cebu City Hotel & Casino

4 out of 5
Waterfront Cebu City Hotel & Casino
1 Salinas Drive Lahug, Cebu City, Cebu, Cebu

Anmeldelser

8,2

Alletiders

Bedømmelse på 10 − Fremragende. 412 af i alt 1003 anmeldelser" "
Bedømmelse på 8 − Udmærket. 344 af i alt 1003 anmeldelser" "
Bedømmelse på 6 − Okay. 158 af i alt 1003 anmeldelser" "
Bedømmelse på 4 − Dårligt. 48 af i alt 1003 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 41 af i alt 1003 anmeldelser" "

8,2/10

Rengøring

8,4/10

Service og personale

7,8/10

Faciliteter

7,8/10

Overnatningsstedets tilstand og faciliteter

8,2/10

Miljøvenligt

Anmeldelser

10/10 Fremragende

Philip

Overnattede 1 nat i januar 2024
Svar fra - Waterfront Cebu City Hotel & Casino den 5. feb. 2024
Hello,Thank you for taking the time to leave such a humbling review regarding your recent stay with us. It has been our pleasure to have you and we are sincerely happy to hear you had a great visit. Looking forward to welcoming you back soon!

10/10 Fremragende

Niels Pilt

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Høj standard med mange muligheder!
Meget høj standard i et stort kompleks med masser af selskaber og stor aktivitet i de mange restauranter. Dejlig pool og alle faciliteter. Ligget i et lidt dødt område uden butikker, men ikke langt fra autentisk lokalområde, der skal beregnet 1 times kørsel fra lufthavnen, da der er meget trafik.
Overnattede 1 nat i december 2018
Svar fra Rey den 12. feb. 2019
Thank you for staying with us!

10/10 Fremragende

egil

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Godt hotel
Fantastisk hotel, dejligt værelse og stor morgenmadsbuffet. Meget service mindet personale, jeg vender helt sikkert tilbage næste år
Overnattede 1 nat i juli 2018

10/10 Fremragende

Maria

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Dejligt Hotel
Behageligt og hjælpsomt personale. Fint sted. En god oplevelse.

6/10 Okay

Leonard

Synes ikke om: Overnatningsstedets tilstand og faciliteter
Bad very low water pressure
Overnattede 1 nat i maj 2024

4/10 Dårligt

Jennifer, fort lauderdale

Synes godt om: Service og personale
Synes ikke om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Wifi was not reliable & AC wasn't working.
Overnattede 2 nætter i maj 2024
Svar fra Waterfront Cebu City Hotel and Casino den 17. maj 2024
Hello Jennifer,Thank you for taking the time to reach out to us regarding your concern. We would like to know more about your concern to be able to address it and improve the quality of our service to all our guests. May we kindly ask for the following details: Name: Contact Number: Email Address: Date of Stay / Visit: Concern: Peer in charge (name of the employee involved): You may send the information via email. Looking forward to hearing from you soon.- Waterfront Cebu City Hotel and Casino

10/10 Fremragende

ISIDRO, SAN RAMON

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The lobby is quite large and is a nice place to rest. It is peaceful since the main door is well guarded and restful with some people going in and out to watch and be entertained. Excellent service too from the lobby staff. They’re there to serve but will stay away when they see you’re not there to eat.
Overnattede 4 nætter i april 2024
Svar fra Waterfront Cebu City Hotel and Casino den 6. maj 2024
Hello Isidro,Thank you for taking the time to leave such a humbling review regarding your recent stay with us. It has been our pleasure to have you and we are sincerely happy to hear you had a great visit. Looking forward to welcoming you back soon!- Waterfront Cebu City Hotel and Casino

8/10 Udmærket

JUDITH, ISLAMORADA

Synes godt om: Rengøring, service og personale
Overnattede 2 nætter i april 2024
Svar fra Waterfront Cebu City Hotel and Casino den 6. maj 2024
Hello Judith,Thank you for taking the time to leave such a humbling review regarding your recent stay with us. It has been our pleasure to have you and we are sincerely happy to hear you had a great visit. Looking forward to welcoming you back soon!- Waterfront Cebu City Hotel and Casino

8/10 Udmærket

Elroy

Synes godt om: Rengøring, service og personale
Overnattede 2 nætter i april 2024
Svar fra Waterfront Cebu City Hotel and Casino den 29. apr. 2024
Hello Elroy,Thank you for taking the time to leave such a humbling review regarding your recent stay with us. It has been our pleasure to have you and we are sincerely happy to hear you had a great visit. Looking forward to welcoming you back soon!- Waterfront Cebu City Hotel and Casino

10/10 Fremragende

Daichi

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 3 nætter i april 2024
Svar fra Waterfront Cebu City Hotel and Casino den 29. apr. 2024
Hello Daichi,Thank you for taking the time to leave such a humbling review regarding your recent stay with us. It has been our pleasure to have you and we are sincerely happy to hear you had a great visit. Looking forward to welcoming you back soon!- Waterfront Cebu City Hotel and Casino

10/10 Fremragende

Richard

Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Synes ikke om: Faciliteter
Pool area not properly maintained and waterfall was broken (staff said had not been operational for over a year). Hotel and Casino was nice and staff very accommodating.
Overnattede 2 nætter i april 2024
Svar fra Waterfront Cebu City Hotel and Casino den 29. apr. 2024
Hello Richard,Thank you for taking the time to leave such a humbling review regarding your recent stay with us. It has been our pleasure to have you and we are sincerely happy to hear you had a great visit. Looking forward to welcoming you back soon!- Waterfront Cebu City Hotel and Casino

6/10 Okay

Maria Fe

Synes godt om: Overnatningsstedets tilstand og faciliteter
My wife was charged for an extra cup of noodles from the mini bar. Even when she did not eat them. She also said the swimming pool was not clean.
Overnattede 2 nætter i april 2024
Svar fra Waterfront Cebu City Hotel and Casino den 20. apr. 2024
Hello MariaThank you for taking the time to reach out to us regarding your concern. We would like to know more about your concern to be able to address it and improve the quality of our service to all our guests. May we kindly ask for the following details: Name: Contact Number: Email Address: Date of Stay / Visit: Concern: Peer in charge (name of the employee involved): You may send the information via email. Looking forward to hearing from you soon.- Waterfront Cebu City Hotel and Casino

6/10 Okay

LUCHIE

Overnattede 3 nætter i april 2024
Svar fra Waterfront Cebu City Hotel and Casino den 6. maj 2024
Hello Luchie,Thank you for taking the time to leave such a humbling review regarding your recent stay with us. It has been our pleasure to have you and we are sincerely happy to hear you had a great visit. Looking forward to welcoming you back soon!- Waterfront Cebu City Hotel and Casino

10/10 Fremragende

muyiwa

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Just as advertised! Large rooms and excellent breakfast with a decent amount of restaurants on site. Would highly recommend
Overnattede 3 nætter i april 2024
Svar fra Waterfront Cebu City Hotel and Casino den 20. apr. 2024
Hello Muyiwa,Thank you for taking the time to leave such a humbling review regarding your recent stay with us. It has been our pleasure to have you and we are sincerely happy to hear you had a great visit. Looking forward to welcoming you back soon!- Waterfront Cebu City Hotel and Casino

10/10 Fremragende

James, Carrollton

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Very safe area near the malls and restaurants.Excellent staff and nice property. Highly recommended.
Overnattede 4 nætter i april 2024
Svar fra Waterfront Cebu City Hotel and Casino den 20. apr. 2024
Hello James,Thank you for taking the time to leave such a humbling review regarding your recent stay with us. It has been our pleasure to have you and we are sincerely happy to hear you had a great visit. Looking forward to welcoming you back soon!- Waterfront Cebu City Hotel and Casino

10/10 Fremragende

David

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Overall! Quite good.
Overnattede 24 nætter i marts 2024
Svar fra Waterfront Cebu City Hotel and Casino den 12. apr. 2024
Hello David,Thank you for taking the time to leave such a humbling review regarding your recent stay with us. It has been our pleasure to have you and we are sincerely happy to hear you had a great visit. Looking forward to welcoming you back soon!- Waterfront Cebu City Hotel and Casino

10/10 Fremragende

Tollis

Forretningsrejsende, Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
I’ve stay at Waterfront in Davao and it was as ok and could have been better and expected the same from Cebu. I was wrong, I was shocked this truly a 5 star hotel. Rooms and service was great.
Overnattede 1 nat i april 2024
Svar fra Waterfront Cebu den 5. apr. 2024
Hello Tollis,Thank you for taking the time to leave such a humbling review regarding your recent stay with us. It has been our pleasure to have you and we are sincerely happy to hear you had a great visit. Looking forward to welcoming you back soon!- Waterfront Cebu City Hotel and Casino

10/10 Fremragende

Michael

Overnattede 1 nat i marts 2024
Svar fra Waterfront Cebu City Hotel and Casino den 29. apr. 2024
Hello Michael,Thank you for taking the time to leave such a humbling review regarding your recent stay with us. It has been our pleasure to have you and we are sincerely happy to hear you had a great visit. Looking forward to welcoming you back soon!- Waterfront Cebu City Hotel and Casino

10/10 Fremragende

Roberto, San Antonio

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Enjoyed my stay. Staff very friendly. Love the towels. So, nice to just walk out and taxi standing by ready to go.
Overnattede 1 nat i marts 2024
Svar fra Waterfront Cebu City Hotel and Casino den 21. mar. 2024
Hello, Roberto!Thank you for taking the time to leave such a humbling review regarding your recent stay with us. It has been our pleasure to have you and we are sincerely happy to hear you had a great visit. Looking forward to welcoming you back soon!- Waterfront Cebu City Hotel and Casino

4/10 Dårligt

edward

Rejste med familie
Totally unorganized .. checkin 3 pm no checkin til after 5 . Sad ... needs renovating
Overnattede 1 nat i marts 2024
Svar fra Waterfront Cebu City Hotel and Casino den 18. mar. 2024
Hello Edward, Thank you for taking the time to reach out to us regarding your concern. We would like to know more about your concern to be able to address it and improve the quality of our service to all our guests. May we kindly ask for the following details: Name: Contact Number: Email Address: Date of Stay / Visit: Concern: Peer in charge (name of the employee involved): You may send the information via email. Looking forward to hearing from you soon.- Waterfront Cebu City Hotel and Casino

10/10 Fremragende

Andrew

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
was good.
Overnattede 2 nætter i marts 2024
Svar fra Waterfront Cebu City Hotel and Casino den 18. mar. 2024
Hello Andrew,Thank you for taking the time to leave such a humbling review regarding your recent stay with us. It has been our pleasure to have you and we are sincerely happy to hear you had a great visit. Looking forward to welcoming you back soon!- Waterfront Cebu City Hotel and Casino

10/10 Fremragende

Randy

Overnattede 1 nat i marts 2024
Svar fra Waterfront Cebu City Hotel and Casino den 2. apr. 2024
Hello, Randy!Thank you for taking the time to leave such a humbling review regarding your recent stay with us. It has been our pleasure to have you and we are sincerely happy to hear you had a great visit. Looking forward to welcoming you back soon!- Waterfront Cebu City Hotel and Casino

10/10 Fremragende

Akihiro

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
good
Overnattede 2 nætter i februar 2024
Svar fra Waterfront Cebu City Hotel and Casino den 4. mar. 2024
Hello Akihiro,Thank you for taking the time to leave such a humbling review regarding your recent stay with us. It has been our pleasure to have you and we are sincerely happy to hear you had a great visit. Looking forward to welcoming you back soon!- Waterfront Cebu City Hotel and Casino

10/10 Fremragende

Larry

Synes godt om: Service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Nice hotel near tech center, good rates, decent gym.
Overnattede 1 nat i marts 2024
Svar fra Waterfront Cebu City Hotel and Casino den 4. mar. 2024
Hello Larry,Thank you for taking the time to leave such a humbling review regarding your recent stay with us. It has been our pleasure to have you and we are sincerely happy to hear you had a great visit. Looking forward to welcoming you back soon!- Waterfront Cebu City Hotel and Casino

10/10 Fremragende

MITSUAKI

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
楽しかった
Overnattede 9 nætter i februar 2024
Svar fra Waterfront Cebu City Hotel and Casino den 26. feb. 2024
Hello Mitsuaki,Thank you for taking the time to leave such a humbling review regarding your recent stay with us. It has been our pleasure to have you and we are sincerely happy to hear you had a great visit. Looking forward to welcoming you back soon!- Waterfront Cebu City Hotel and Casino

6/10 Okay

Jacob

Synes godt om: Service og personale
Overnattede 14 nætter i februar 2024
Svar fra Waterfront Cebu City Hotel and Casino den 26. feb. 2024
Hello Jacob, Thank you for taking the time to reach out to us regarding your concern. We would like to know more about your concern to be able to address it and improve the quality of our service to all our guests. May we kindly ask for the following details: Name: Contact Number: Email Address: Date of Stay / Visit: Concern: Peer in charge (name of the employee involved): You may send the information via email. Looking forward to hearing from you soon.- Waterfront Cebu City Hotel and Casino

8/10 Udmærket

Myung Sik, FRANKLIN LAKES

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
staff : nice and kind good facilities: old and room temp control is not working properly food: good
Overnattede 4 nætter i februar 2024
Svar fra Waterfront Cebu City Hotel and Casino den 20. feb. 2024
Hello Myung Sik,Thank you for taking the time to leave such a humbling review regarding your recent stay with us. It has been our pleasure to have you and we are sincerely happy to hear you had a great visit. Looking forward to welcoming you back soon!- Waterfront Cebu City Hotel and Casino

8/10 Udmærket

DENCKER

Overnattede 2 nætter i februar 2024
Svar fra Waterfront Cebu City Hotel and Casino den 20. feb. 2024
Hello Dencker,Thank you for taking the time to leave such a humbling review regarding your recent stay with us. It has been our pleasure to have you and we are sincerely happy to hear you had a great visit. Looking forward to welcoming you back soon!-Waterfront Cebu City Hotel and Casino

8/10 Udmærket

patrick

Rejste med partner
Synes godt om: Service og personale, faciliteter
Property itself was fine, a little run down but liveable.
Overnattede 26 nætter i januar 2024
Svar fra Waterfront Cebu City Hotel and Casino den 19. feb. 2024
Hello Patrick,Thank you for taking the time to leave such a humbling review regarding your recent stay with us. It has been our pleasure to have you and we are sincerely happy to hear you had a great visit. Looking forward to welcoming you back soon!- Waterfront Cebu City Hotel and Casino"

4/10 Dårligt

Gary E

Overnattede 2 nætter i februar 2024
Svar fra Waterfront Cebu City Hotel and Casino den 21. mar. 2024
Hello Gary!Thank you for taking the time to reach out to us regarding your concern. We would like to know more about your concern to be able to address it and improve the quality of our service to all our guests. May we kindly ask for the following details: Name: Contact Number: Email Address: Date of Stay / Visit: Concern: Peer in charge (name of the employee involved): You may send the information via email. Looking forward to hearing from you soon.- Waterfront Cebu City Hotel and Casino

10/10 Fremragende

SUDHAN

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The best place to stay in Cebu city, especially those who want to experience Casino 😜
Overnattede 1 nat i februar 2024
Svar fra - Waterfront Cebu City Hotel & Casino den 13. feb. 2024
Hello,Thank you for taking the time to leave such a humbling review regarding your recent stay with us. It has been our pleasure to have you and we are sincerely happy to hear you had a great visit. Looking forward to welcoming you back soon!

2/10 Forfærdeligt

al

Forretningsrejsende
Synes ikke om: Rengøring, faciliteter
The worst experience in my over 1000 hotel stays As a travel affiando n travel agency owner Got so ill From there food they offered zero compensation or help I was violently ill and had to use towels just to get from the bed to the toilet and they wanted to charge me for cleaning and then they racked my credit card for an up charge on a room because the showerhead was only 4 feet high in a bathtub and when they moved me to a room where I could actually get wash my hair they charged me said it was gonna be a minimal charge and the minimal charge they put on my bill was $250 a day Absolutely the worst experience in my 35 years the pool you can’t swim in they’re too little children’s pools and they charge me for the meal that made me sick. I’ve been sick for six days ruined my trip to the Philippines going to Bohol Bellevue hotel where I received the best staff service n care of all including 5 star
Overnattede 2 nætter i februar 2024
Svar fra - Waterfront Cebu City Hotel & Casino den 13. feb. 2024
Hello,Thank you for taking the time to reach out to us regarding your concern. We would like to know more about your concern to be able to address it and improve the quality of our service to all our guests. May we kindly ask for the following details: Name: Contact Number: Email Address: Date of Stay / Visit: Concern: Peer in charge (name of the employee involved): You may send the information via email. Looking forward to hearing from you soon.

8/10 Udmærket

KOHEI

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
good
Overnattede 3 nætter i januar 2024
Svar fra - Waterfront Cebu City Hotel & Casino den 13. feb. 2024
Hello,Thank you for taking the time to leave such a humbling review regarding your recent stay with us. It has been our pleasure to have you and we are sincerely happy to hear you had a great visit. Looking forward to welcoming you back soon!

6/10 Okay

Brian

Rejste med familie og småbørn
Synes godt om: Service og personale, overnatningsstedets tilstand og faciliteter
The hotel is old. Hallways smell. Its an old building. Photos are better. Casino is okay a lot of locals beggars asking for tips watch out! The dealers also take tips when you win hands, very wierd. Never had a dealer just take a tip away. Shopping in hotel is bad. However its close to mall and very safe. Outside is very rough so dont leave at night. But security has dogs and metal detectors. A lot of Koreans.
Overnattede 3 nætter i januar 2024
Svar fra - Waterfront Cebu City Hotel & Casino den 13. feb. 2024
Hello,Thank you for taking the time to reach out to us regarding your concern. We would like to know more about your concern to be able to address it and improve the quality of our service to all our guests. May we kindly ask for the following details: Name: Contact Number: Email Address: Date of Stay / Visit: Concern: Peer in charge (name of the employee involved): You may send the information via email. Looking forward to hearing from you soon.

8/10 Udmærket

Mayumi

Rejste med familie, Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter
Synes ikke om: Overnatningsstedets tilstand og faciliteter
空港から300ペソくらいで行けます。見た目とっても豪華な建物で写真映えします！12階に泊まりました。2部屋だったので両サイド見れました。裏側は下にボイラーがありました。12階だと景色がいいのでどちら側でも変わらないと思います。viewはよいです。遠くまで見渡せて写メ撮りたくなる感じです。スタッフがとにかく笑顔で優しくて気配りが出来てます。トイレでも廊下でもフロントも、レストラン、ゲートもみんな挨拶してくれて笑顔でした。プールがまぁ入らなくてもいいかなといった感じ。子供が少し遊ぶくらい。ユニットバスの換気扇が回らなかった。部屋がエアコンの温度を上げても切っても寒かった。テレビがつかなかった。冷蔵庫の中は空です。電気ポット、グラス、パックティーあり。アメニティは使えません。泡立たず、意味なし。トイレシャワー共に水の出はよいです。周りは少し歩くと地元のコンビニがあります。ATMも近くにありました。それ以外大きい通りなのでお店はないです。アヤラモールまで歩いて20分くらいで行けました。タクシーも使いました。安いのです。135ペソくらい。歩くと空気が悪いです。ツアーで朝が早かったので朝食付きプランは持って行くboxに変えてもらえます。チェックインの時や前日など直前にフロントで言うタイプ。Boxはフィリピン、アメリカン、コンチネンタルと選べます。でも、実際のブッフェは種類も多くて比べ物にならないくらいよかったです。ベッドの希望は予約時にXperiaで出来ます。選択肢がある場合のみ。さらに変更したいときはメールではダメでチェックインの時空いてれば出来るようなので口頭でお願いしました。
Overnattede 3 nætter i januar 2024
Svar fra - Waterfront Cebu City Hotel & Casino den 5. feb. 2024
Hello,Thank you for taking the time to leave such a humbling review regarding your recent stay with us. It has been our pleasure to have you and we are sincerely happy to hear you had a great visit. Looking forward to welcoming you back soon!

10/10 Fremragende

al

Forretningsrejsende
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Staff special thx to Sheryl paul N restaurant staff I spend 250 nights a year in hotels n it was very pleasant
Overnattede 5 nætter i januar 2024
Svar fra - Waterfront Cebu City Hotel & Casino den 5. feb. 2024
Hello,Thank you for taking the time to leave such a humbling review regarding your recent stay with us. It has been our pleasure to have you and we are sincerely happy to hear you had a great visit. Looking forward to welcoming you back soon!

10/10 Fremragende

Brian

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
This the third time I have stayed in Waterfront, Cebu. I always enjoy very much. It is a beautiful hotel. I really love the castle type design on the outside. The food is always great. The staff is always great.
Overnattede 1 nat i februar 2024
Svar fra - Waterfront Cebu City Hotel & Casino den 5. feb. 2024
Hello,Thank you for taking the time to leave such a humbling review regarding your recent stay with us. It has been our pleasure to have you and we are sincerely happy to hear you had a great visit. Looking forward to welcoming you back soon!

10/10 Fremragende

Brian

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
I love the restaurant and the food, but I would like it if there was an option for A la Carte at night besides only a buffet.
Overnattede 2 nætter i januar 2024
Svar fra - Waterfront Cebu City Hotel & Casino den 5. feb. 2024
Hello,Thank you for taking the time to leave such a humbling review regarding your recent stay with us. It has been our pleasure to have you and we are sincerely happy to hear you had a great visit. Looking forward to welcoming you back soon!

10/10 Fremragende

YUKI

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 3 nætter i januar 2024
Svar fra - Waterfront Cebu City Hotel & Casino den 5. feb. 2024
Hello,Thank you for taking the time to leave such a humbling review regarding your recent stay with us. It has been our pleasure to have you and we are sincerely happy to hear you had a great visit. Looking forward to welcoming you back soon!

10/10 Fremragende

Hisashi

Rejste med partner
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
古いホテルですが、よく整備されていて清潔で快適でした。Crabを使えば、サブシティ内は安価にすぐにどこでも行けます。
Overnattede 2 nætter i januar 2024
Svar fra - Waterfront Cebu City Hotel & Casino den 5. feb. 2024
Hello,Thank you for taking the time to leave such a humbling review regarding your recent stay with us. It has been our pleasure to have you and we are sincerely happy to hear you had a great visit. Looking forward to welcoming you back soon!

10/10 Fremragende

jerry

Overnattede 2 nætter i januar 2024
Svar fra Waterfront Cebu City Hotel and Casino den 21. mar. 2024
Hello, Jerry!Thank you for taking the time to leave such a humbling review regarding your recent stay with us. It has been our pleasure to have you and we are sincerely happy to hear you had a great visit.Looking forward to welcoming you back soon!- Waterfront Cebu City Hotel and Casino

6/10 Okay

Verificeret rejsende

Synes ikke om: Værelsets komfort
The room needs refurbishment, however they could have at least provide a USB port for charging mobiles
Overnattede 1 nat i januar 2024
Svar fra - Waterfront Cebu City Hotel & Casino den 5. feb. 2024
Hello,Thank you for taking the time to reach out to us regarding your concern. We would like to know more about your concern to be able to address it and improve the quality of our service to all our guests. May we kindly ask for the following details: Name: Contact Number: Email Address: Date of Stay / Visit: Concern: Peer in charge (name of the employee involved): You may send the information via email, looking forward to hearing from you soon.- Waterfront Cebu City Hotel and Casino

6/10 Okay

Yasushi

Synes ikke om: Overnatningsstedets tilstand og faciliteter
Some of hotel staff are unkind.
Overnattede 4 nætter i januar 2024
Svar fra - Waterfront Cebu City Hotel & Casino den 5. feb. 2024
Hello,Thank you for taking the time to reach out to us regarding your concern. We would like to know more about your concern to be able to address it and improve the quality of our service to all our guests. May we kindly ask for the following details: Name: Contact Number: Email Address: Date of Stay / Visit: Concern: Peer in charge (name of the employee involved): You may send the information via email, looking forward to hearing from you soon.- Waterfront Cebu City Hotel and Casino

10/10 Fremragende

David

Rejste i en gruppe
Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter, værelsets komfort
Wonderful hotel in the centre of Cebu
Overnattede 4 nætter i januar 2024
Svar fra - Waterfront Cebu City Hotel & Casino den 5. feb. 2024
Hello,Thank you for taking the time to leave such a humbling review regarding your recent stay with us. It has been our pleasure to have you and we are sincerely happy to hear you had a great visit. Looking forward to welcoming you back soon!

6/10 Okay

Nena

Rejste med partner
Synes godt om: Rengøring, service og personale
Synes ikke om: Faciliteter, overnatningsstedets tilstand og faciliteter
Nice grand entrance but the rooms didn't reflect the same fanciness. Although the room was quite large but the amenities in it are very old. Bathroom/toilet was tiny. The rooms need updating to freshen it up a bit. It looked and smelled very old. The pool area was a nice place for kids.
Overnattede 3 nætter i januar 2024
Svar fra - Waterfront Cebu City Hotel & Casino den 5. feb. 2024
Hello,Thank you for taking the time to reach out to us regarding your concern. We would like to know more about your concern to be able to address it and improve the quality of our service to all our guests. May we kindly ask for the following details: Name: Contact Number: Email Address: Date of Stay / Visit: Concern: Peer in charge (name of the employee involved): You may send the information via email, looking forward to hearing from you soon.

2/10 Forfærdeligt

Vigue

Rejste med partner
Synes godt om: Faciliteter
Synes ikke om: Overnatningsstedets tilstand og faciliteter
Very beautiful place, very clean, very spacious, staff very friendly very helpful restaurants are great air conditioning didn't work properly 24.6C in the room all night did not sleep well.at all was told By maintenance cause I had them come and check to see what they could do that the temp its set at for the whole floor? Why put a thermostat in the room? If that's what it's gonna be set up for the whole floor Other then that a very beautiful hotel
Overnattede 1 nat i januar 2024
Svar fra - Waterfront Cebu City Hotel & Casino den 5. feb. 2024
Hello,Thank you for taking the time to reach out to us regarding your concern. We would like to know more about your concern to be able to address it and improve the quality of our service to all our guests. May we kindly ask for the following details: Name: Contact Number: Email Address: Date of Stay / Visit: Concern: Peer in charge (name of the employee involved): You may send the information via email, looking forward to hearing from you soon.

10/10 Fremragende

robert

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Nice hotel good poker room
Overnattede 2 nætter i januar 2024
Svar fra - Waterfront Cebu City Hotel & Casino den 5. feb. 2024
Hello,Thank you for taking the time to leave such a humbling review regarding your recent stay with us. It has been our pleasure to have you and we are sincerely happy to hear you had a great visit. Looking forward to welcoming you back soon!

10/10 Fremragende

GLENN

Overnattede 2 nætter i januar 2024
Svar fra - Waterfront Cebu City Hotel & Casino den 5. feb. 2024
Hello,Thank you for taking the time to leave such a humbling review regarding your recent stay with us. It has been our pleasure to have you and we are sincerely happy to hear you had a great visit. Looking forward to welcoming you back soon!

10/10 Fremragende

Daryl

Overnattede 3 nætter i januar 2024
Svar fra - Waterfront Cebu City Hotel & Casino den 13. feb. 2024
Hello,Thank you for taking the time to leave such a humbling review regarding your recent stay with us. It has been our pleasure to have you and we are sincerely happy to hear you had a great visit. Looking forward to welcoming you back soon!

8/10 Udmærket

Daryl

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Good
Overnattede 1 nat i januar 2024
Svar fra - Waterfront Cebu City Hotel & Casino den 5. feb. 2024
Hello,Thank you for taking the time to leave such a humbling review regarding your recent stay with us. It has been our pleasure to have you and we are sincerely happy to hear you had a great visit. Looking forward to welcoming you back soon!