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Anmeldelser af The Black Horse

3 out of 5
The Black Horse
11 Orchard Street, Canterbury, England

Anmeldelser

7,6

Godt

Bedømmelse på 10 − Fremragende. 23 af i alt 69 anmeldelser" "
Bedømmelse på 8 − Udmærket. 25 af i alt 69 anmeldelser" "
Bedømmelse på 6 − Okay. 7 af i alt 69 anmeldelser" "
Bedømmelse på 4 − Dårligt. 8 af i alt 69 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 6 af i alt 69 anmeldelser" "

8,8/10

Rengøring

8,2/10

Service og personale

7,6/10

Faciliteter

8,0/10

Overnatningsstedets tilstand og faciliteter

7,0/10

Miljøvenligt

Anmeldelser

8/10 Udmærket

Lone

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Ligger ca 10 min gåtur fra centrum og gammel by. Meget lulle værelse nr. 5 men pænt og rent og venlig betjening
Overnattede 1 nat i august 2019

6/10 Okay

Julian

Rejste med partner
Synes godt om: Service og personale
Very quaint but noisy
Overnattede 1 nat i maj 2024

10/10 Fremragende

Nigel

Overnattede 1 nat i januar 2024

8/10 Udmærket

Jackie

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Check in was excellent...worked perfectly Great location
Overnattede 1 nat i september 2023

2/10 Forfærdeligt

Guillaume

Synes godt om: Overnatningsstedets tilstand og faciliteter
Synes ikke om: Service og personale
Overnattede 2 nætter i august 2023

10/10 Fremragende

michael

Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter, værelsets komfort
mooie stad
de eigenaresse was kortaf. Haar hulp daarentegen was vriendelijk ook al kende ze de taal niet goed. De kamer was verder gewoon wat je verwacht dus goed
Overnattede 1 nat i august 2023

6/10 Okay

Mike

Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
Synes ikke om: Service og personale
The room was fine, the guy on reception (although new and not very experienced) was fine - my only issue was that the pub was closed the night we stayed - and I wasn't expecting that.... it would appear the pub is only open certain nights of the week and that is not made clear on their site... also parking is a bit of an issue as everywhere around is permit parking only. However it is a great location to walk into the city, and Canterbury is really lovely.
Overnattede 1 nat i august 2023

10/10 Fremragende

Janet

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Conference stay
We stayed while attending a conference at the university. The location was excellent (close to the town center, easy to reach the university, close to the train station) and the hosts were very hospitable and easygoing! We stayed in the garden suite and really enjoyed the access to the garden from our room, which was also very comfortable. Breakfast was fantastic!
Overnattede 2 nætter i juni 2023

8/10 Udmærket

Tina

Rejste med familie
Synes godt om: Rengøring, service og personale
Ok
Overnattede 3 nætter i april 2023

8/10 Udmærket

Trevor

Synes godt om: Rengøring, service og personale
Overnattede 1 nat i marts 2023

10/10 Fremragende

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
my stay
It was a pleasant stay, breakfast was good too.
Overnattede 1 nat i februar 2023

10/10 Fremragende

Michael

Overnattede 1 nat i februar 2023

8/10 Udmærket

Sarah

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Good visit, I would book again.
Nice people who run it, good breakfast. The lady who made my breakfast was very kind. Good bed, good shower. Good location.
Overnattede 2 nætter i januar 2023

4/10 Dårligt

Wayne

Rejste med partner
Synes ikke om: Faciliteter, overnatningsstedets tilstand og faciliteter
No wardrobe or even hanging rails available in the bedroom ??. Staff looked somewhat overwhelmed at breakfast, food hygiene was pretty much non existent. No apology from the staff either after a fire alarm went off at silly o'clock in the morning. Fully aware that sometimes these things can happen accidentally but an acknowledgement of interrupted sleep would've been welcomed Overall would have to say this was the least pleasant experience I've ever had whilst on a break either at home or abroad. Don't be surprised if your expectations based on a half decent website don't marry up with the reality of staying there.
Overnattede 1 nat i september 2022

6/10 Okay

Torhild

Synes ikke om: Rengøring, værelsets komfort
Besøk i Canterbury
Litt spesiell innsjekking. Hyggelig personale. Veldig trang trapp opp til rommet. Kjøleskapet fungerte ikke, selv om vi ga beskjed , og det ble sett til. Dårlig avløp i vask og dusj. Misforståelser angående frokosten. Hotels.com ga oss beskjed om at frokost var innkludert, det mente stedet at vi ikke hadde. Personalet var veldig hyggelig. Kun nye håndklær og tømming av søppel en av tre dager. Beliggenheten var god. Vil nok ikke retunere hit.
Overnattede 3 nætter i juli 2022

6/10 Okay

Betty

Overnattede 2 nætter i juni 2022

10/10 Fremragende

Facundo

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Very nice B&B! The staff is very service-oriented and kind! The breakfast is delicious and made from scratch with fresh ingredients. The hotel is located within a quick walk (5 mins or less) to the west train station and the city center. I confidently recommend this place!
Overnattede 1 nat i maj 2022

8/10 Udmærket

Simon

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Very welcoming and helpful friendly staff 😀. Expedia said there was parking ,which is a stretch of the imagination . There is a road with cars parked on it. Haha!!
Overnattede 3 nætter i april 2022

8/10 Udmærket

M

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overall very good, location was excellent for getting into town. Spotlessly clean and service was very friendly. They are very accomodating when it comes to breakfast. Only negatives was a small issue with the wifi and the lack if parking, but there was a very reasonable multistory around the corner.
Overnattede 1 nat i november 2021

10/10 Fremragende

Charlie

Overnattede 1 nat i november 2021

4/10 Dårligt

Christine

Synes godt om: Rengøring, service og personale
Synes ikke om: Overnatningsstedets tilstand og faciliteter, værelsets komfort
Worst Break ever
Our room was very disappointing, The toilet basin was loose from the wall & leaking. The radiator we wasn't able to turn off & the weather was lovely and hot 17th & 18th Sept. We were banking, This was mention to the manager first thing in the morning.They did try & get there handy man in but no answer to his phone. second night even hotter didnt get much sleep both night, woke up in morning feeling very sick, The window was open & there was so much rubbish just outside the window that could have been cleared away. We didn't stay for breakfast due to us feeling unwell. I telephoned the manager later that day (Kirsty) & complained I said it wasn't expectable to let that Room 10 & I believe we needed so sort of a refund. Kirsty agreed & said that she would have to speak to the owner & would call me back, Guess what Kirsty didn't return my call so I call again - Kirsty said that The Black Horse wasn't letting out the Room on the 18th. She agreed that we should have a refund, But still hadn't seen the owner, Ha still wanting for that call its gone TWO WEEKS - And no call .
Overnattede 2 nætter i september 2021

10/10 Fremragende

Samual

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i september 2021

10/10 Fremragende

Joselito

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The B&B was lovely and wonderful. Breakfast are great and the staff are nice and friendly.
Overnattede 1 nat i september 2021

4/10 Dårligt

Stephane

Forretningsrejsende
Synes godt om: Rengøring, værelsets komfort
Synes ikke om: Service og personale
Overnattede 4 nætter i september 2021

2/10 Forfærdeligt

Verificeret rejsende

Forretningsrejsende
Synes ikke om: Rengøring, service og personale, værelsets komfort
Disorganised chaos
Complete shambles the self check in didn’t work also had no emails to guide through the process upon arrival.eventually gained access The room I was finally allocated wasn’t cleaned dirty bathroom,bed not changed,bins not emptied etc telephoned the number on the desk and complained a very angry woman who was very rude arrived to clean the room thoroughly eventually got to bed after midnight!! The third night I was awakened by a stranger opening my door via a digital key code and entering turning on all the lights telling me I was in her room and I had to leave because she had booked and been allocated it!!! Was promised a refund and receipt and so far nothing My advice is DO NOT STAY HERE !!!!!
Overnattede 4 nætter i september 2021

2/10 Forfærdeligt

Estelle

Overnattede 2 nætter i juli 2021

8/10 Udmærket

Robert

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Great location & friendly staff
Great location & well organised Covid 19 protocols. Very friendly lady preparing breakfast. Recommended
Overnattede 1 nat i juli 2021

8/10 Udmærket

David

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, værelsets komfort
Overnattede 1 nat i juli 2021

8/10 Udmærket

Verificeret rejsende

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Great location
Lovely stay. Friendly staff, good breakfast, great location for access to the city.
Overnattede 2 nætter i juli 2021

10/10 Fremragende

Natalie

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i juni 2021

6/10 Okay

Laura

Rejste i en gruppe
Synes godt om: Rengøring, service og personale
Synes ikke om: Værelsets komfort
Not a comfortable night
While the young lady at the reception has been very kind and accommodating, sleeping at the Black Horse hasn’t been a good experience. Unfortunately there seem to be lots of constant noises going on at night, the fridge, the heating, noises from other rooms using hot water...it has all been very disruptive. lt’s a shame because it’s a nice pretty B&B and the shower is very good.
Overnattede 1 nat i maj 2021

8/10 Udmærket

Spencer

Forretningsrejsende
Synes godt om: Service og personale
Overnattede 2 nætter i april 2021

8/10 Udmærket

Verificeret rejsende

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Lovely place, lovely rooms, helpful and courteous staff, too bad for the time but would gladly stay here again
Overnattede 1 nat i april 2021

10/10 Fremragende

Verificeret rejsende

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
a deux du centre ville, c’était pour visiter et se restaurer
Overnattede 1 nat i oktober 2020

10/10 Fremragende

Gary

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
A stay inn
Good location, cosy inn, can check in anytime..would stay here again.
Overnattede 3 nætter i august 2020

10/10 Fremragende

Daniel

Forretningsrejsende
Synes godt om: Rengøring, værelsets komfort
Great hotel. Close to many amenities
Overnattede 3 nætter i marts 2020

8/10 Udmærket

Klaus

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i marts 2020

2/10 Forfærdeligt

Verificeret rejsende

Overnattede 7 nætter i januar 2020

2/10 Forfærdeligt

Verificeret rejsende

Overnattede 7 nætter i januar 2020

8/10 Udmærket

Peter

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i januar 2020

8/10 Udmærket

Verificeret rejsende

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i december 2019

4/10 Dårligt

Verificeret rejsende

Rejste med familie
Synes godt om: Rengøring
Synes ikke om: Faciliteter
Property ok total lack of nearby parking overnight
Overnattede 1 nat i september 2019

10/10 Fremragende

Verificeret rejsende

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Everything was lovely. Nice and clean room with all the amenities we wanted. Beautiful garden and the staff was really nice and helpful at any times.
Overnattede 3 nætter i september 2019

10/10 Fremragende

Verificeret rejsende

Rejste med partner
Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Lovely room and very friendly welcome breakfast waas amzing thanku lucy
Overnattede 1 nat i august 2019

8/10 Udmærket

Sophie

Overnattede 1 nat i august 2019

8/10 Udmærket

Verificeret rejsende

Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter, værelsets komfort
Good.
Visited Canterbury for Pride weekend, has a great time. The hotel is easy to find and near the town, there was hardly any staff present at any time throughout my visit which I didn’t think was great. The room was extremely small, be aware if you’re above 6 foot as my friend whacked his head so many times. Very clean, didn’t get the time for breakfast but overall enjoyed and would stay again.
Overnattede 2 nætter i juni 2019

10/10 Fremragende

Verificeret rejsende

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
A friendly welcome, and great room which was ready early for us. The property is in a great location, close to the station and town centre, but in a quiet street. There was a good selection for breakfast .
Overnattede 1 nat i juni 2019

8/10 Udmærket

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
So british
Très bien très propre So british
Overnattede 1 nat i maj 2019

10/10 Fremragende

Grethe, Oslo

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Et godt utgangspunkt i Canterbury
Hyggelig vertskap, komfortable og rene rom. Det er gjort mye for å gjøre det hyggelig. Oppholdsrom og bakhage.

10/10 Fremragende

Anne, Burlington Ontario

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
highly recommend!
Good location, friendly staff, nice breakfast. Very comfortable common areas.