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Anmeldelser af The Heritage Inn

3 out of 5
The Heritage Inn
Windy Hill, Cane Garden Bay, Tortola

Anmeldelser

9,0

Fantastisk

Bedømmelse på 10 − Fremragende. 125 af i alt 188 anmeldelser" "
Bedømmelse på 8 − Udmærket. 38 af i alt 188 anmeldelser" "
Bedømmelse på 6 − Okay. 13 af i alt 188 anmeldelser" "
Bedømmelse på 4 − Dårligt. 6 af i alt 188 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 6 af i alt 188 anmeldelser" "

9,0/10

Rengøring

9,0/10

Service og personale

8,4/10

Faciliteter

8,2/10

Overnatningsstedets tilstand og faciliteter

8,4/10

Miljøvenligt

Anmeldelser

10/10 Fremragende

Jeffrey

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great value, clean room, friendly staff.
Overnattede 1 nat i maj 2024
Svar fra Tia den 27. maj 2024
Thank you for your feedback we do appreciate it.

10/10 Fremragende

Tan

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Very good but very expensive
Overnattede 2 nætter i maj 2024
Svar fra Tia den 22. maj 2024
Thanks for staying with us, we appreciate your feedback.

10/10 Fremragende

kendra

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Incredible views!
Overnattede 1 nat i marts 2024
Svar fra Tia den 22. maj 2024
Thanks, we appreciate your business

10/10 Fremragende

michael

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter
Kleines Hotel mit einfachen Apartments und Pool Liegt auf einer Anhöhe mit schönem Meerblick. Zimmer sind zweckmäßig ausgestattet, AC über dem Bett, ansonsten Deckenventillatoren. Es gibt einen kleinen TV mit Netflix,Küche mit Basisausstattung, Gasherd, kein Backofen. Toaster, Wasserkocher, Mikrowelle. Eine kleine Kaffeemaschine wird mit Kaffeepads bereitgestellt. Dusche mit warmen Wasser und gutem Wasserdruck. Man benötigt auf alle Fälle ein Auto, man befindet sich im nichts und egal wohin man möchte muss man fahren. Es befindet sich kein Badestrand unter dem Hotel. Der Pool war leider trübe und niemand war dort zum baden. Das Zimmer 8 ist total mückenverseucht. Wir hätten ohne unserem mitgebrachten Moskitonetz nicht schlafen können sobald man das Netz verlässt wird man gestochen. Die Terasse ist sehr klein mit 2 Stühlen und einem winzigen Tisch ausgestattet, um Grühstücken wird es eng. Es gibt genügend Parkplätze. Das Restaurant biete einen tollen Ausblick, das Essen schmeckt gut, Bruschetta kann man getrost weglassen. Sehr wohlschmender Thunfisch mit Beilage, Caesars Salat mit Hühnchenstreifen , der Bruschetta und 2 Bier kosteten 120$ . Aber es hat gut geschmeckt! Personal ist freundlich. Checkin bis 21:00.
Overnattede 2 nætter i april 2024
Svar fra Tia den 29. apr. 2024
Thank you for your feedback, we will definitely work on the issue hope to see you back on your next trip to the BVI.

6/10 Okay

Salina

Rejste med partner
Synes godt om: Rengøring
Synes ikke om: Service og personale
We couldnt find the key for the room we looked we over
Overnattede 1 nat i april 2024
Svar fra TIA den 29. apr. 2024
Thank you for your feedback we appreciate it. Hope to see back on your next visit to the BVI.

10/10 Fremragende

Heidi, Arnold

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Gorgeous views -- fabulous dinner, we would definitely come back
Overnattede 1 nat i april 2024
Svar fra TIA den 21. apr. 2024
It was our pleasure having you with us.

8/10 Udmærket

Donna

Rejste med familie, Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter
The Heritage Inn has gorgeous views! The rooms were clean although we did encounter a very large water bug on our last night. There are some cosmetic issues like peeling paint and random holes in the wall but it did not effect our stay. The air conditioners are in the bedrooms and we were comfortable all night. Netflix was available on the TV if you needed entertainment. We booked both 2 bedroom suites and they are at the top of the building right next to each other which is very convenient when traveling with a group. The kitchen has what you need to get by but no oven if you need one. One room has steps that lead down to the front door and aren't marked with anti slip strips like you see in the US. There are multiple broken stepping stones between the rooms and they are definitely a trip hazard. Be careful. We did not use the pool during our stay but it seemed to need maintenance. The restaurant on site was outstanding! We had dinner and breakfast there and it was delicious. If you want separate checks ask ahead of time. They don't seem to be a fan of splitting checks. The office staff was wonderful and very helpful during our stay with taxis and directions. We enjoyed our stay and would recommend.
Overnattede 7 nætter i april 2024
Svar fra Tia den 20. apr. 2024
Thank you for your feedback. We very much welcome all comments and respond with vigor for our guests satisfaction. We are aware of the stepping stones and addressing it immediately. We're glad that it wasn't all bad but we hope when you return it will be all good. Hope your journey home was a great. See you on your return to Tortola.

10/10 Fremragende

julia

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i april 2024
Svar fra Tia den 18. apr. 2024
Thanks for staying with us.

8/10 Udmærket

Bradley

Rejste med familie
Synes godt om: Rengøring, faciliteter
A couple staff members were great but others seemed annoyed to be dealing with customers. Each bedroom had air conditioning which was great but living room and kitchen did not. The taxi ride from the hotel to the airport ranged between $100-$125. There is not much within walking distance of the hotel. The view of the islands from the hotel was phenomenal. For us it worked well but we only had one night off the boat. Given the taxi fees I would’ve chosen somewhere closer to the airport.
Overnattede 1 nat i april 2024
Svar fra Tia den 11. apr. 2024
Hi, Bradley, we are so sorry about your experience. I did try to get a cheaper taxi for your group of 5 sorry I wasn't helpful. And we will address the staffs about dealing with our guest, thanks for your feedback.

8/10 Udmærket

Ryan

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
View of surroundings
Overnattede 1 nat i marts 2024
Svar fra Tia den 7. apr. 2024
Thanks Ryan

10/10 Fremragende

Cheilinett

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
I love it the staff were super friendly
Overnattede 1 nat i marts 2024
Svar fra tia den 7. apr. 2024
It was our pleasure having you with us

6/10 Okay

STEPHEN

Rejste med familie
Synes godt om: Rengøring
Synes ikke om: Service og personale, overnatningsstedets tilstand og faciliteter
The views are nice. The main staff person is not genuine. You never see the person anyway. TV doesn’t work most of the time. Cleaning staff great.
Svar fra Tia den 7. apr. 2024
We appreciate your feedback and will fix the problem asap.

6/10 Okay

Brendon

Overnattede 1 nat i marts 2024
Svar fra tia den 7. apr. 2024
Nice to have you with us Brendon.

8/10 Udmærket

Thomas

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 9 nætter i februar 2024
Svar fra Tia den 5. mar. 2024
Thank you, Thomas..

4/10 Dårligt

Christian

Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Bien pour une nuit, pas plus.
Contrairement à ce qui est annoncé il n'y a pas de plage à proximité et aucun petit déjeuner n'est possible. L'hôtel est éloigné de tout, et nécessite donc un véhicule pour toute activité. Le confort est très limité : en particulier l'air conditionné n'existe pas dans toutes les pièces, rendant la vie en intérieur difficile à supporter en journée. Les cloisons des différents appartements sont légères et donc le bruit des autres habitants communicatifs. Seul point positif : la proximité d'un bon restaurant, ouvert uniquement le soir, avec une vue incroyable, mais aussi trop cher pour le contexte général.
Overnattede 3 nætter i februar 2024
Svar fra Tia den 1. mar. 2024
Thank you for staying with us. do have a wonderful day

10/10 Fremragende

Asim

Everything
Overnattede 3 nætter i februar 2024
Svar fra Tia den 23. feb. 2024
Thanks for staying with us hope to see you again!

10/10 Fremragende

Matt

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Great views, reasonable pricing and great onsite restaurant
Overnattede 1 nat i februar 2024
Svar fra Tia den 23. feb. 2024
Thanks for staying with us hope to see you again!

8/10 Udmærket

Desmond

Rejste med partner
The views were excellent. The first room given to us was well below standard but the second was ok
Overnattede 7 nætter i februar 2024
Svar fra Tia den 17. feb. 2024
We thank you for visiting with us. We tried our very best to please you and welcome you to our BananaKeet family. Sorry we haven't met your expectations. I hope you find the perfect setting on your next vacation. Safe journey home.

10/10 Fremragende

Lidiana

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Beautiful view
Overnattede 3 nætter i februar 2024
Svar fra Tia den 15. feb. 2024
Thanks Lidiana,

10/10 Fremragende

Anouck

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Spectacular view. Great location (car needed), great service, worth every penny. For sure I’ll be back!
Overnattede 6 nætter i februar 2024
Svar fra Tia den 15. feb. 2024
Now you are a part of Heritage inn family,

8/10 Udmærket

Howard, Grand Junction

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Beautiful location and friendly host
Overnattede 1 nat i januar 2024
Svar fra Tia den 16. feb. 2024
Thank you, Howard, it was a pleasure. having you with us.

8/10 Udmærket

Gary

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
View,View,View
Some of the best views on the island. Staff is excellent and the restaurant is not to be missed. The entrance is not marked well so be prepared to drive by it. It's best to have a car if you are staying a few days as the location is somewhat remote. We were disappointed that they were not serving breakfast but head down the road a couple of miles to Sebastian's. Best breakfast sandwich I ever had.
Overnattede 2 nætter i februar 2024
Svar fra Tia den 15. feb. 2024
Hi Gary, thank you for pointing out the entrance! we will surely work on it, also breakfast. Glad you enjoy your, hope to see you again.

10/10 Fremragende

Kevin

Overnattede 1 nat i februar 2024
Svar fra Tia den 15. feb. 2024
Thank you for staying with us.

10/10 Fremragende

Kevin

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Perfect
Overnattede 2 nætter i januar 2024
Svar fra Tia den 16. feb. 2024
Thank you, Kevin, for spending you vacation with us

8/10 Udmærket

Holly

Rejste med partner
A sweet little room with a decent, not excellent, bed, enough kitchen tools to cook a meal if you need to, an incredible view, Netflix for your evening TV watch if you aren’t into the party scene. Super fast little ants in the kitchen had us putting everything in the fridge (welcome to the tropics!) but beautiful overall.
Overnattede 2 nætter i februar 2024
Svar fra Tia den 15. feb. 2024
Thank you for staying at the heritage Inn, sorry about the ants we will surely work on that.

10/10 Fremragende

Timothy

Overnattede 1 nat i februar 2024
Svar fra Tia den 7. apr. 2024
Thanks for staying with us

10/10 Fremragende

Theresa

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Close to national park. Dining area on site
Overnattede 2 nætter i januar 2024
Svar fra Tia den 16. feb. 2024
Thanks for choosing Heritage Inn for your stay.

8/10 Udmærket

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Relaxing stay
Gem of a place to stay for a couple of nights. Beautiful views from the location perched on the side of a hill. A bit of a walk to Cane Garden Bay on steep narrow road, but doable.
Overnattede 2 nætter i januar 2024
Svar fra Tia den 15. feb. 2024
Thank you

10/10 Fremragende

Mary

Overnattede 2 nætter i januar 2024
Svar fra Tia den 7. apr. 2024
Nice having you

10/10 Fremragende

Richard

Overnattede 3 nætter i januar 2024
Svar fra Tia den 15. feb. 2024
Thank you for staying with us!

6/10 Okay

Leslie

Synes ikke om: Overnatningsstedets tilstand og faciliteter, værelsets komfort
Pretty view, uncomfortable stay
Pretty location, but the stay was uncomfortable. No hot water in the shower and very little water pressure. No breakfast because they didn’t have a cook, and taxis are very hard to get there so you are just stuck. The AC unit was only in the bedroom, the rest of the place was very hot.
Overnattede 1 nat i januar 2024
Svar fra Tia den 15. feb. 2024
Hi Leslie, we sorry about your experience. we will definitely work on all those issues.

6/10 Okay

Gerald, Colorado Springs

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter
Synes ikke om: Overnatningsstedets tilstand og faciliteter
It would have been a great place if the AC units in the bedrooms worked for all 5 days. One needed recharging and did not work at all but the circuits for both were down for 2 days. As well the hot water heater was down. The restaurant did not have breakfast the whole stay. Ran out of coffee, not replenished. The staff was wonderful
Overnattede 5 nætter i januar 2024
Svar fra Tia den 15. feb. 2024
Hi Gerald, we will definitely work on those. we apologize

10/10 Fremragende

Laura

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
View was awesome. Food at the restaurant was great.
Overnattede 1 nat i januar 2024
Svar fra Tia den 15. feb. 2024
Thank you

10/10 Fremragende

Carey

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
We LOVED our stay here! Food at the restaurant was fabulous! Views are AMAZING!
Overnattede 3 nætter i januar 2024
Svar fra Tia den 15. feb. 2024
Thank you Carey.

8/10 Udmærket

Jerry

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i januar 2024
Svar fra Tia den 17. feb. 2024
Thank for sharing your experience. We hope you visit us on your return to Tortola.

8/10 Udmærket

Gerti

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
It is located in a very quiet, isolated area, inbetween beaches. One definitely needs a car to get around. Driving on Tortola, on the left side, is not for the faint of heart. Roads are very windy, very steep, very narrow and have lots of pot holes and no shoulders. Road signage is practically non existent. Beaches are wonderful though if you don't mind getting to them via rough and unpaved roads e.g. Smugglers cove. The place will definitely suit anyone looking for quiet and relaxation. The restaurant serves delicious food, albeit on the pricey side. On our last day we found out that they don't do any recycling which was shocking to us. Everything goes in the regular garbage including glass bottles, alu cans, plastic bottles, styrofoam, plastic etc. This is a shame in this day and age!
Overnattede 7 nætter i december 2023
Svar fra Tia den 15. feb. 2024
Hi Gerti, thank you for staying with us.

2/10 Forfærdeligt

Yorgelys

Overnattede 4 nætter i december 2023
Svar fra T den 17. feb. 2024
Thanks for taking time out to rate us. We welcome your comments and wish you safe journey home.

8/10 Udmærket

Anthony

Rejste med partner
Synes godt om: Rengøring, service og personale
The view from the property is amazing and the food at the restaurant was very nice. However there were lots of ants in our room and all over the kitchen counter. The location is isolated so you would definitely need to hire a car or use taxis to get anywhere
Svar fra Tia den 17. feb. 2024
Thank you for sharing your comments. We do exterminate all our rooms and restaurant frequently. Unfortunately, on an island, we're trying to mitigate that issue constantly. Safe journey home.

10/10 Fremragende

David

Overnattede 1 nat i december 2023
Svar fra Tia den 17. feb. 2024
Thank you for taking time out of your busy schedule to share your thoughts. We appreciate your business and look forward to your return.

10/10 Fremragende

Kyana

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Everything about there is great
Overnattede 1 nat i december 2023
Svar fra Tia den 17. feb. 2024
Thank you for sharing your experience. We hope to see you on your return.

8/10 Udmærket

Anthony Jr

Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
N/A
Overnattede 1 nat i december 2023

10/10 Fremragende

John

Rejste med partner
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
We enjoyed our stay and appreciated the friendly and helpful staff.
Overnattede 4 nætter i november 2023

10/10 Fremragende

Kaycee

Rejste med partner
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Quiet location, short taxi ride to Cane Garden Bay. Friendly and attentive staff. Well kept property with a great view. Restaurant on location was excellent with excellent service.
Overnattede 1 nat i november 2023
Svar fra Tia den 21. nov. 2023
Thank you. it was a pleasure having you guys here.

10/10 Fremragende

Olha

Overnattede 1 nat i november 2023

8/10 Udmærket

Rickey

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The ocean view was wonderful
Svar fra Tia den 15. nov. 2023
Thank you hope to see you again.

10/10 Fremragende

Jonathan

Overnattede 4 nætter i november 2023
Svar fra Tia den 5. dec. 2023
Thanks Jonathan, Happy Holidays

10/10 Fremragende

Nico

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 2 nætter i oktober 2023
Svar fra Tia den 3. nov. 2023
Thank you for taking time out of your day to share your experience. Safe travel home.

10/10 Fremragende

Ruth

Overnattede 2 nætter i oktober 2023
Svar fra Tia den 3. nov. 2023
Thank you for sharing your experience with us. Safe journey home.

10/10 Fremragende

Gretchen

Overnattede 3 nætter i oktober 2023
Svar fra Tia den 3. nov. 2023
Thank you for sharing your experience with us. Safe journey home.

10/10 Fremragende

Susan

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Loved everything about this stay! The 2 bedroom was perfect for our family of 3. Could have just sat on the balcony the entire time & would have been happy, but we did drive around. Grocery store, rum distillery & Paradise bar/beach all very close. Whoever it was that complained about the steep driveway doesn’t belong on an island. The drive was an adventure & we loved it! Props to Tia for being an excellent hostess too!
Overnattede 2 nætter i september 2023
Svar fra Tia den 29. sep. 2023
Hi Susan, now you are a part of the Heritageinn & Bananakeet family! welcome :). Glad you guys enjoyed your stay.