Chère Madame Rosanna, nous Vous remercions pour Vos belles paroles qui nous encouragent à continuer à faire notre beau, mais exigeant travail avec joie ! Merci encore d'avoir partagé Votre expérience et nous espérons Vous accueillir à nouveau dans notre hôtel à l'avenir !

We are sorry that you did not find our entertainment pleasant, but all the other guests enjoy themselves because on holiday you usually want to have fun. However, the music ends at 11.00 pm and if you have requested a room change to a quieter area, we would be gladly to accommodate your request. But if you don't even want a little entertainment in the evening, why did you book in a resort and not in a quiet farmhouse in the countryside? Our young kitchen staff prepares exquisite dishes with fresh Sicilian products and our guests like them very much, considering the huge portions I see on the plates that are returned empty and clean. It seems strange to me that you haven't found anything good at our rich buffet, which offers over 40 different dishes including hot and cold appetizers, soups, different types of pasta, meat and fish dishes, hot and cold side dishes, show cooking grill that cooks fresh meat and fish at the moment, the spaghetti show cooking, the pizzeria that bakes hot pizzas made in front of the guests. A wonderful buffet that also includes a selection of desserts, fresh fruit and homemade ice cream! So to say that the buffet was terrible seems to me rather out of place and in bad faith. Taxis can be booked at any time, just think about it beforehand. Our wonderful SPA on the panoramic terrace is something unique as the terrace is full of palm trees, flowers, a large swimming pool with whirlpools and our masseurs are expert, professional and certified. But are you sure you stayed in our hotel?