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Anmeldelser af Clayton Hotel Cambridge

4 out of 5
Clayton Hotel Cambridge
Station Rd, Cambridge, England

Anmeldelser

9,0

Fantastisk

Bedømmelse på 10 − Fremragende. 646 af i alt 1003 anmeldelser" "
Bedømmelse på 8 − Udmærket. 255 af i alt 1003 anmeldelser" "
Bedømmelse på 6 − Okay. 67 af i alt 1003 anmeldelser" "
Bedømmelse på 4 − Dårligt. 20 af i alt 1003 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 15 af i alt 1003 anmeldelser" "

9,4/10

Rengøring

9,0/10

Service og personale

8,8/10

Faciliteter

9,4/10

Overnatningsstedets tilstand og faciliteter

8,8/10

Miljøvenligt

Anmeldelser

10/10 Fremragende

Lars

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i december 2023

10/10 Fremragende

Henrik

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Godt hotel
Fedt hotel
Overnattede 2 nætter i maj 2023
Svar fra Ramy Saber den 6. maj 2023
Dear , HenrikThank you so much for the wonderful review of our hotel, we are so pleased that everything was to your liking and it was a delight to read your comments. We look forward to welcoming you back to the hotel in the future.Kind Regards,Ramy SaberGuest Relations Manager

10/10 Fremragende

Josva

Overnattede 1 nat i januar 2023
Svar fra Ramy den 1. apr. 2023
Dear , JosvaThank you so much for the wonderful rating score. We are so pleased that everything was to your liking. And we look forward to welcoming you back to the hotel in the future.Kind Regards,Ramy SaberGuest Relations Manager

8/10 Udmærket

Christiane Louise

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Gerne genbesøges
Ideel placering fra togstationen. God gåtur til centrum. Kæmpe værelse - meget bløde senge - super morgenmad. Lidt underligt at high tea skal bestilles 24 timer forud.
Overnattede 2 nætter i april 2022

10/10 Fremragende

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i januar 2019
Svar fra Jeremy Hopkins den 4. mar. 2019
Thank you for your excellent review of the hotel following your recent stay with us, we do hope to see you again soon. Kind regards Jeremy Hopkins

10/10 Fremragende

Lars

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 2 nætter i oktober 2018
Svar fra Jeremy Hopkins den 29. okt. 2018
Dear Lars Thank you so much for your excellent review of the hotel following your recent stay with us, we are delighted everything was to your satisfaction. We look forward to seeing you again the next time you return to Cambridge. Kind regards Jeremy Hopkins

8/10 Udmærket

Esther

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 3 nætter i september 2018
Svar fra Jeremy Hopkins den 22. okt. 2018
Dear Esther Thank you for your excellent review of the hotel following your stay with us. we do hope to see you again soon. Kind regards Jeremy Hopkins

10/10 Fremragende

Calvin

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
I had a really nice stay and the bed was to die for. The spec / layout of the room was of a high standard. And most of all the staff exceptional 10/10
Overnattede 1 nat i maj 2024

10/10 Fremragende

Carol

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Everything was great.
Overnattede 2 nætter i maj 2024

10/10 Fremragende

Alexander

Forretningsrejsende
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Lovely hotel, quiet, great location
Overnattede 2 nætter i maj 2024

8/10 Udmærket

Alec

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i maj 2024

8/10 Udmærket

Diana

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Lovely hotel very close to station. Rooms are spacious. Great varied breakfast and I had a lovely evening meal. Hotel was very near to the Botanical Gardens and the city centre is walkable
Overnattede 1 nat i maj 2024

6/10 Okay

JAN

Rejste med partner
Synes godt om: Rengøring, service og personale
It lacked expected extras ....no bath mats no tablets of soap, no fresh milk tho there was a frig in bedroom, no towel rail, dinner menu never changed, cold plates for hot breakfasts ..so many little things that disappointed. However, all the staff were excellent
Overnattede 2 nætter i maj 2024

10/10 Fremragende

Megan

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Also liked the bikes
Overnattede 2 nætter i april 2024

10/10 Fremragende

John

Rejste med partner
Great hotel. Lovely room and staff very helpful. Breakfast was wonderful! Great location a tow minute stroll from the railway station.
Overnattede 2 nætter i april 2024

10/10 Fremragende

Carol

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The size of rooms were really good. Bed was very comfy. Parking was the only issue. The close car park was closed and the next closest car park was 20 mins away. Apart from that it was a very good stay.
Overnattede 3 nætter i marts 2024
Svar fra Clayton Hotel Cambridge den 25. apr. 2024
Thank you for your feedback.We hope to see you soon again.

10/10 Fremragende

Maryon

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
The hotel was very hot - with huge solar gain from bedroom windows but very little of the window opening. I suggest the cleaners of the rooms leave the curtains closed over the windows- in order to minimise the heat from solar gain in the bedrooms. Otherwise - a very pleasant stay and great staff.
Overnattede 1 nat i april 2024
Svar fra Clayton Hotel Cambridge den 25. apr. 2024
Thank you for your feedback.We hope to see you soon again.

10/10 Fremragende

Jahan

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Conveniently located hotel right by Cambridge train station. Little bit of a walk into town, but that was expected. Modern furnishings and probably the biggest comfiest bed I’ve slept in. Lovely bathroom as well. Friendly staff.
Overnattede 1 nat i marts 2024
Svar fra Clayton Hotel Cambridge den 25. apr. 2024
Thank you for your feedback.We hope to see you soon again.

10/10 Fremragende

Elliot

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Lovely
Overnattede 1 nat i marts 2024
Svar fra Clayton Hotel Cambridge den 25. apr. 2024
Thank you for your feedback.We hope to see you soon again.

6/10 Okay

Kasha

Rejste med partner, Rejste i en gruppe
Room itself was lovely but was extremely hot despite changing the temperature and opening a window, didn’t sleep because of this
Overnattede 1 nat i marts 2024

10/10 Fremragende

Li

Overnattede 2 nætter i marts 2024
Svar fra Clayton Hotel Cambridge den 25. apr. 2024
Thank you for your feedback.We hope to see you soon again.

10/10 Fremragende

Chaice

Overnattede 3 nætter i marts 2024
Svar fra Clayton Hotel Cambridge den 25. apr. 2024
Thank you for your feedback.We hope to see you soon again.

10/10 Fremragende

Paul

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great first floor library style sitting area.
Overnattede 1 nat i marts 2024
Svar fra Clayton Hotel Cambridge den 25. apr. 2024
Thank you for your feedback.We hope to see you soon again.

10/10 Fremragende

Hieu Quang

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Nice hotel
Overnattede 1 nat i marts 2024
Svar fra The Clayton hotel den 8. mar. 2024
Delighted you enjoyed your stay!

10/10 Fremragende

Kate

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
We very much enjoyed our stay at the Clayton Hotel, perfect location for exploring the beautiful city of Cambridge. The room was spacious and decorated to a high standard and the staff were very friendly and professional.
Overnattede 1 nat i februar 2024
Svar fra The Clayton hotel den 8. mar. 2024
Delighted you enjoyed your stay!

10/10 Fremragende

Qisong

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Still good
Small troubles: Toothbrushes, slippers and TV remote were not in the room initially, but provided after I asked; I don't llike the green metal tissue box in the toilet, it has been there for many years I believe, doesn't quit fit the room style.
Overnattede 1 nat i februar 2024
Svar fra The Clayton hotel den 8. mar. 2024
Your satisfaction is our top priority, and we appreciate your feedback. We look forward to seeing you again in the future. Thanks again!

10/10 Fremragende

Blair

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Clean tidy and quiet
Overnattede 2 nætter i februar 2024
Svar fra The Clayton hotel den 8. mar. 2024
Your satisfaction is our top priority, and we appreciate your feedback. We look forward to seeing you again in the future. Thanks again!

10/10 Fremragende

Leah

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Lovely place
Overnattede 1 nat i februar 2024
Svar fra The Clayton hotel den 8. mar. 2024
Your satisfaction is our top priority, and we appreciate your feedback. We look forward to seeing you again in the future. Thanks again!

10/10 Fremragende

Joel

Overnattede 1 nat i februar 2024
Svar fra The Clayton hotel den 8. mar. 2024
Your satisfaction is our top priority, and we appreciate your feedback. We look forward to seeing you again in the future. Thanks again!

8/10 Udmærket

Nicky

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Really big and comfortable beds and lovely duvets. Good showers and nice to have fridge in room
Overnattede 2 nætter i februar 2024
Svar fra The Clayton hotel den 8. mar. 2024
Your satisfaction is our top priority, and we appreciate your feedback. We look forward to seeing you again in the future. Thanks again!

10/10 Fremragende

Vinay

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
A well located , well maintained hotel. Worth every penny
Overnattede 1 nat i februar 2024
Svar fra The Clayton hotel den 8. mar. 2024
Your satisfaction is our top priority, and we appreciate your feedback. We look forward to seeing you again in the future. Thanks again!

10/10 Fremragende

Connor

Overnattede 1 nat i februar 2024
Svar fra The Clayton hotel den 8. mar. 2024
Your satisfaction is our top priority, and we appreciate your feedback. We look forward to seeing you again in the future. Thanks again!

10/10 Fremragende

Qisong

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Much better than the London one I recently visited
Good: Very clean and looked new; Room configuration was reasonable; Didn't have to ask for toothbrushes. Not So Good: It seemed easy to hear the sounds outside the room door; The breakfast was meidocre for the price.
Overnattede 1 nat i januar 2024
Svar fra The Clayton hotel den 8. mar. 2024
Your satisfaction is our top priority, and we appreciate your feedback. We look forward to seeing you again in the future. Thanks again!

10/10 Fremragende

Teresa

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The person on reception was very helpful and accommodating, I liked that the property was well maintained and there is an elegance to the decor
Overnattede 2 nætter i januar 2024
Svar fra The Clayton hotel den 8. mar. 2024
Your satisfaction is our top priority, and we appreciate your feedback. We look forward to seeing you again in the future. Thanks again!

4/10 Dårligt

Vicki

Forretningsrejsende
Synes ikke om: Rengøring, service og personale, værelsets komfort
Usually good but not this time
Normally I love the Clayton hotel in Cambridge and visit often when travelling for work. This trip was really poor! The room when I arrived was freezing and I couldn’t get the heating to switch on, plus the tv had cables hanging down and there was no remote. I phoned reception and waited 30 mins for someone to come and ‘check the room’ and that was only because I went down to reception to chase. He did manage to resolve all the issues but the wait time in a freezing room wasn’t ideal. When I went for a shower I noticed black hairs all along the shower tray (I am blonde) - it clearly hadn’t been cleaned properly. When I was leaving the hotel to catch a train to airport in the morning I couldn’t get out of the hotel. Only one door was working and it was jammed shut. The button wouldn’t open it. I tried to find someone to help but there was nobody around, it was before 7am. I tried calling the hotel from my mobile and nobody answered - I was becoming really concerned I would miss my flight. Eventually, I found a phone in the reception and managed to get a hold of a young man. His response was just that ‘it was a bit sticky’. The door was totally jammed and wouldn’t open and I was trapped in the hotel. It wasn’t a pleasant experience. Not a great stay unfortunately, in what is normally a lovely hotel.
Overnattede 2 nætter i januar 2024
Svar fra The Clayton hotel den 8. mar. 2024
Thank you for taking the time to share your feedback about your recent stay at our hotel. We are sincerely sorry to hear that your experience did not meet your expectations. We take all guest feedback seriously and will use your comments to improve our services.

10/10 Fremragende

Verificeret rejsende

Forretningsrejsende
Synes godt om: Rengøring, service og personale, værelsets komfort
Overnattede 1 nat i januar 2024
Svar fra The Clayton hotel den 8. mar. 2024
Your satisfaction is our top priority, and we appreciate your feedback. We look forward to seeing you again in the future. Thanks again!

10/10 Fremragende

Sophie

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i januar 2024

10/10 Fremragende

Charlie

Overnattede 1 nat i januar 2024

10/10 Fremragende

Susan

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Excellent as usual
This was our second stay - room 703 Previous stay was 707 Great room - comfortable and spacious
Overnattede 2 nætter i januar 2024

10/10 Fremragende

Aaron

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Amazing
Comfiest hotel bed I’ve ever stayed in! Great stay, lovely rooms, good facilities and pleasant staff. Hotel went the extra mile to make my fiancée’s birthday special, thank you.
Overnattede 1 nat i januar 2024

10/10 Fremragende

Jennifer

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
A super comfy hotel.
Beautiful hotel with lovely service. The room itself was huge with enough space for three if us. Beds were super comfortable. Breakfast was expensive considering the portions but enjoyable nevertheless. I am looking forward to my next visit as we would definitely stay here again. 👌👌👌👍
Overnattede 2 nætter i december 2023

8/10 Udmærket

Daren

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i december 2023

4/10 Dårligt

Ian

Overnattede 1 nat i december 2023

8/10 Udmærket

Oliver

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i oktober 2023

8/10 Udmærket

Tina

Synes godt om: Service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnight Stay feedback
We were 2 couples with rooms nextdoor which was great, unfortunately the first thing we saw when we went up to our rooms were dirty cups and glasses (outside both rooms!) from previous guests. On our way out I told reception and she apologised saying housekeeping would take them away. Unfortunately on ou return that evening there was still a dirty cup outside my room, there was absolutely no excuse for this si ce the dirrty glasses from nextdoor had gone! This is nothing short of inadequate and quite frankly is really poor service - when i told reception o checking out the dirty cup from previous guests was still there I was told they are shirt staffed!!! This was clearly not true and NOT the reason, since somebody had been uk to remove my friends dirty belongings from previous guests..I think for a hotel of this quality people should care more about their customers and their experience, which is the reason i have taken my own time to complete this feedback as it most definitely not good enough!! Such a shame because our room was very comfortable but i cant overlook the inadequacy or lack of care when something is reported.
Overnattede 1 nat i december 2023

8/10 Udmærket

Nathalie

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i oktober 2023

10/10 Fremragende

Lawrence

Overnattede 2 nætter i december 2023

8/10 Udmærket

Randi

Rejste med familie
Synes godt om: Service og personale, overnatningsstedets tilstand og faciliteter
My first room was freezing and I couldn’t adjust the temperature. Shampoo, conditioner and bar soap not supplied, so bring your own unless you can use liquid hand soap for everything. Breakfast was amazing. Just down the block from the train station.
Overnattede 3 nætter i december 2023

10/10 Fremragende

Emma

Overnattede 1 nat i november 2023

10/10 Fremragende

David

Overnattede 1 nat i november 2023