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Anmeldelser af Santa Ynez Valley Marriott

3.5 out of 5
Santa Ynez Valley Marriott
555 McMurray Rd, Buellton, CA

Anmeldelser

8,2

Alletiders

Bedømmelse på 10 − Fremragende. 469 af i alt 1001 anmeldelser" "
Bedømmelse på 8 − Udmærket. 280 af i alt 1001 anmeldelser" "
Bedømmelse på 6 − Okay. 141 af i alt 1001 anmeldelser" "
Bedømmelse på 4 − Dårligt. 72 af i alt 1001 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 39 af i alt 1001 anmeldelser" "

8,6/10

Rengøring

8,6/10

Service og personale

8,0/10

Faciliteter

8,2/10

Overnatningsstedets tilstand og faciliteter

8,4/10

Miljøvenligt

Anmeldelser

8/10 Udmærket

Poul

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort

10/10 Fremragende

Mohammad

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Cleaned sand quite
Overnattede 3 nætter i maj 2024

6/10 Okay

Neda

Synes godt om: Rengøring
Synes ikke om: Service og personale
Overnattede 1 nat i maj 2024
Svar fra SYV FD TEAM den 22. maj 2024
Thank you Neda, for your review! Thank you for your honest review, we hope you can give us another chance when your travels bring you to Buellton.

10/10 Fremragende

Monika C

Synes godt om: Overnatningsstedets tilstand og faciliteter
Very nice property. Rooms were large and I liked the balcony
Overnattede 1 nat i maj 2024
Svar fra SYV FD TEAM den 22. maj 2024
Thank you Monika, for your review! We are so happy you enjoyed your stay and look forward to welcoming you back in the near future!

8/10 Udmærket

Marv

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Property needs better signs to navigate and elevators is inconvenient for many units
Overnattede 1 nat i maj 2024
Svar fra SYV FD TEAM den 8. maj 2024
Dear Marv,Thank you very much for taking the time to share your recent experience at our hotel. We are sincerely sorry to learn about the challenge you encountered. Your comfort is paramount to us, and I am genuinely sorry that this issue impacted your stay. We strive to exceed your expectations and will share your concerns with the appropriate department. Thank you for your honest review, we hope you can give us another chance when your travels bring you to Buellton.

10/10 Fremragende

Robert

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Sherri at the front desk was extremely accommodating and very friendly at check in. She went above and beyond to make sure we were taken care of.
Overnattede 1 nat i april 2024
Svar fra Front Office Managment den 3. maj 2024
Thank you so much for recognizing our Front Office Supervisor. We hope we get to host you soon in the near future.

10/10 Fremragende

Anne

Overnattede 2 nætter i december 2023
Svar fra SYV FD TEAM den 22. maj 2024
Thank you Anne, for your review! We are so happy you enjoyed your stay and look forward to welcoming you back in the near future!

10/10 Fremragende

Fernando

Synes godt om: Rengøring
Overnattede 2 nætter i april 2024
Svar fra SYV FD TEAM den 21. apr. 2024
Thank you Fernando, for your review! We are so happy you enjoyed your stay and look forward to welcoming you back in the near future!

10/10 Fremragende

Henry

Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
I have stayed here multiple times. Usually get a decent rate and away from all the congestion in downtown solvang but only a 5 min car ride. Very clean and nice facility.
Overnattede 1 nat i april 2024
Svar fra SYV FD TEAM den 14. apr. 2024
Thank you John, for your review! We are so happy you enjoyed your stay and look forward to welcoming you back in the near future!

10/10 Fremragende

Laura

Overnattede 1 nat i april 2024
Svar fra SYV FD TEAM den 28. apr. 2024
Thank you Laura, for your review! We are so happy you enjoyed your stay and look forward to welcoming you back in the near future!

10/10 Fremragende

Siomara

Rejste med familie, Rejste med familie og småbørn
Excellent!!
Overnattede 1 nat i april 2024
Svar fra SYV FD TEAM den 8. apr. 2024
Thank you Siomara, for your review! We are so happy you enjoyed your stay and look forward to welcoming you back in the near future!

10/10 Fremragende

Alex

Overnattede 1 nat i april 2024
Svar fra SYV FD TEAM den 24. apr. 2024
Thank you Alex, for your review! We are so happy you enjoyed your stay and look forward to welcoming you back in the near future!

8/10 Udmærket

Erika

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
It was a great stay but they allowed a dock to bark for hours on end after the owners left the dog behind and they disrupted everyone else.
Overnattede 1 nat i december 2023
Svar fra SYV FD TEAM den 29. mar. 2024
Thank you very much for taking the time to share your recent experience at our hotel. We are sincerely sorry to learn about the challenge you encountered. Your comfort is paramount to us, and I am genuinely sorry that this issue impacted your stay. We strive to exceed your expectations and will share your concerns with the appropriate departments. Thank you for your honest review, we hope you can give us another chance when your travels bring you to Buellton.

10/10 Fremragende

Lisa

Overnattede 1 nat i marts 2024
Svar fra SYV FD TEAM den 14. apr. 2024
Thank you Lisa, for your review! We are so happy you enjoyed your stay and look forward to welcoming you back in the near future!

10/10 Fremragende

Karen, Altadena

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Short stay but very nice
Overnattede 1 nat i marts 2024
Svar fra SYV FD TEAM den 29. mar. 2024
Thank you Karen, for your review! We are so happy you enjoyed your stay and look forward to welcoming you back in the near future!

6/10 Okay

Chanda

Overnattede 1 nat i marts 2024
Svar fra SYV FD TEAM den 14. apr. 2024
Thank you Chanda, for your review!

10/10 Fremragende

Rich

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
We really enjoy this hotel and visit usually once a year to visit daughter and stay 5 or 6 days. We like the older hotels because the rooms are larger and you have time to relax and breathe. The price is a little expensive but we will continue staying unless the hotel is no longer competitive.
Overnattede 4 nætter i marts 2024
Svar fra SYV FD TEAM den 19. mar. 2024
On behalf of the entire hotel team, I want to thank you for sharing about your experience at the Santa Ynez Valley Marriott.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the Leadership team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 Fremragende

Marco

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i marts 2024
Svar fra SYV FD TEAM den 16. mar. 2024
Thank you Marco, for your review! We are so happy you enjoyed your stay and look forward to welcoming you back in the near future!

10/10 Fremragende

Greg

Rejste med partner
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Staff friendly
Overnattede 1 nat i marts 2024
Svar fra SYV FD TEAM den 10. mar. 2024
Thank you Greg, for your review! We are so happy you enjoyed your stay and look forward to welcoming you back in the near future!

10/10 Fremragende

John F.

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
This our third time staying at the Hotel; we find it very convenient to the wineries and to the Danish town of Slovang. The room was really nice and reasonable. Will stay there again, in the future.
Overnattede 2 nætter i februar 2024
Svar fra SYV FD TEAM den 28. feb. 2024
Thank you John F., for your review! We are so happy you enjoyed your stay and look forward to welcoming you back in the near future!

8/10 Udmærket

Froylan

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Todo bien
Overnattede 1 nat i februar 2024
Svar fra SYV FD TEAM den 28. feb. 2024
Thank you Froylan, for your review! We are so happy you enjoyed your stay and look forward to welcoming you back in the near future!

10/10 Fremragende

Wendy

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i februar 2024
Svar fra SYV FD TEAM den 28. feb. 2024
Thank you Teresa, for your review! We are so happy you enjoyed your stay and look forward to welcoming you back in the near future!

10/10 Fremragende

Teresa

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i februar 2024
Svar fra SYV FD TEAM den 14. feb. 2024
Thank you Teresa, for your review! We are so happy you enjoyed your stay and look forward to welcoming you back in the near future!

10/10 Fremragende

Warren

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i februar 2024
Svar fra SYV FD TEAM den 14. feb. 2024
Thank you Warren, for your review! We are so happy you enjoyed your stay and look forward to welcoming you back in the near future!

10/10 Fremragende

Rhodessa Mae

Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Perfect location, very accessible to lots of food places.
Overnattede 1 nat i januar 2024
Svar fra SYV FD TEAM den 12. feb. 2024
Thank you Rhodessa Mae, for your review! We are so happy you enjoyed your stay and look forward to welcoming you back in the near future!

10/10 Fremragende

Carl

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i januar 2024
Svar fra SYV FD TEAM den 2. feb. 2024
Thank you Carl, for your review! We are so happy you enjoyed your stay and look forward to welcoming you back in the near future!

10/10 Fremragende

Ariana

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Will definitely be back! Staff was very friendly and helpful throughout the hotel. Outdoor patio was nice with lots of games to enjoy outdoors. Walking distance to Firestone and McDs for the kids.
Overnattede 1 nat i januar 2024
Svar fra SYV FD TEAM den 30. jan. 2024
Thank you Ariana, for your review! We are so happy you enjoyed your stay and look forward to welcoming you back in the near future!

10/10 Fremragende

Lillian

Overnattede 1 nat i januar 2024
Svar fra SYV FD TEAM den 22. mar. 2024
Thank you Lillian, for your review! We are so happy you enjoyed your stay and look forward to welcoming you back in the near future!

6/10 Okay

Jorge

Synes godt om: Overnatningsstedets tilstand og faciliteter
Synes ikke om: Rengøring, service og personale, faciliteter
I would have liked it if it would have been more clean. More communication when needing more things in the room such as, pillows, bedsheets etc.
Overnattede 1 nat i januar 2024
Svar fra SYV FD TEAM den 30. jan. 2024
Thank you very much for taking the time to share your recent experience at our hotel. We are sincerely sorry to learn about the challenge you encountered. Your comfort is paramount to us, and I am genuinely sorry that this issue impacted your stay. We strive to exceed your expectations and will share your concerns with the appropriate departments. Thank you for your honest review, we hope you can give us another chance when your travels bring you to Buellton.

10/10 Fremragende

David

Overnattede 1 nat i januar 2024
Svar fra SYV FD TEAM den 22. mar. 2024
Thank you David, for your review! We are so happy you enjoyed your stay and look forward to welcoming you back in the near future!

8/10 Udmærket

Surinder

Rejste med familie
Synes godt om: Rengøring
Synes ikke om: Værelsets komfort
The heat was not working, it was cold at night. The balcony door had a leak at the door seal and a lot of cold air was coming in. The shower curtain was not tucked in result the water was coming out of the tub on the floor.
Overnattede 1 nat i januar 2024
Svar fra SYV FD TEAM den 30. jan. 2024
Thank you very much for taking the time to share your recent experience at our hotel. We are sincerely sorry to learn about the challenge you encountered. Your comfort is paramount to us, and I am genuinely sorry that this issue impacted your stay. We strive to exceed your expectations and will share your concerns with the appropriate departments. Thank you for your honest review, we hope you can give us another chance when your travels bring you to Buellton.

4/10 Dårligt

Jeff

Rejste med partner
Synes ikke om: Service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
When we were checking iin the desk clerk told us to go into the lobby to book online to save money. Ok thanks. When we went back to the desk to finish, he told us that because we booked online they would not record our loyalty number. We mentioned that we did not pay the $10 online for breakfast. He said we should have because now it was going to cost us $29.
Overnattede 1 nat i januar 2024
Svar fra Front Office Managment den 24. jan. 2024
Hello, I wanted to reach out to you and get some more information regarding your reservation. Can you please let me know the last name of your reservation so I can look up the details. Did you also have a reservation, or did you create a walk in once you were instructed to book online? I apologize you were instructed to book online and not directly through our reservation line. I look forward to your response.

10/10 Fremragende

Miguel

Overnattede 2 nætter i januar 2024
Svar fra SYV FD TEAM den 12. feb. 2024
Thank you Miguel, for your review! We are so happy you enjoyed your stay and look forward to welcoming you back in the near future!

6/10 Okay

Carrie

Rejste med familie
Synes godt om: Faciliteter
For the price, this is one of the better hotels in the area during the holiday season. This Marriott property could use some updates. We had two rooms during our stay. The air conditioning/heating unit did not work in the first room and our other room had a sewage odor. They did attempt to remedy the issues when notified. It is great that the hotel has a bar and restaurant on site.
Overnattede 2 nætter i december 2023
Svar fra SYV FD Team den 20. jan. 2024
Thank you very much for taking the time to share your recent experience at our hotel. We are sincerely sorry to learn about the challenge you encountered. Your comfort is paramount to us, and I am genuinely sorry that this issue impacted your stay. We hope to welcome you back when your travel brings you back to the Buellton area.

6/10 Okay

Shelley

Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
Synes ikke om: Service og personale
Servers needed in lounge. One person acting as bartender, host, server, manager. There was a pretty full bar and 20 seated for meals. Always have 2 on, at least. Also, we went to order more and told the cook closed kitchen to take his break. What? During dinner service hours? So, we didnt get more food. Maybe 2 cooks, too. The server wouldnt write anything down. Our party of four had 10 minutes to wait for menus, a forgotten coke ( Grandma) a forgotten cocktail ( husband) and totally skipped my Husband's Award-winning chil verde. She ordered it and it arrived after 2 entrees were eaten. Then my daughter ordered a burger but told no, cook's on break. Had to ask for check twice. Never offered another round, coffee, or dessert. My cranberry soda was grenadine like a Shirley Temple the second time...sigh. We had a similar experience here when we came NYEve. Things could be great with adequate coverage or management touchingvtables to turn the ship around. We spent $850 on two rooms and one dinner, 2 breakfasts, one nightcap round. So, 900 plus dollars. I wish we could recommend but if it improves please call me and I will try again. The facilities are gorgeous and I shared some of this and check-in problems with management I met on prem in morning. Thanks. We love the pool and gym. Both out of towels, tho on Monday.
Overnattede 2 nætter i januar 2024
Svar fra SYV FD Team den 20. jan. 2024
Thank you very much for taking the time to share your recent experience at our hotel. We are sincerely sorry to learn about the challenge you encountered. Your comfort is paramount to us, and I am genuinely sorry that this issue impacted your stay. We strive to exceed your expectations and will share your concerns with the appropriate departments.Thank you for your honest review, we hope you can give us another chance when your travels bring you to Buellton.

6/10 Okay

Ivis

Synes godt om: Service og personale
Overnattede 1 nat i januar 2024
Svar fra SYV FD Team den 17. jan. 2024
We appreciate your feedback. Thank you for your honest review, we hope you can give us another chance when your travels bring you to Buellton.

10/10 Fremragende

Jason

Overnattede 1 nat i januar 2024
Svar fra SYV FD Team den 17. jan. 2024
Thank you Jason, for your review! We are so happy you enjoyed your stay and look forward to welcoming you back in the near future!

10/10 Fremragende

Weston

Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i januar 2024
Svar fra SYV FD Team den 17. jan. 2024
Thank you Weston, for your review! We are so happy you enjoyed your stay and look forward to welcoming you back in the near future!

8/10 Udmærket

Kent, Oro Valley

Rejste med partner, Forretningsrejsende
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i januar 2024
Svar fra SYV FD Team den 17. jan. 2024
We appreciate your feedback. Thank you for your honest review, we hope you can give us another chance when your travels bring you to Buellton.

6/10 Okay

Victor

Rejste med familie, Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter
The heater was not working in my room. I Asked for another blanket & every thing was fine.
Overnattede 1 nat i januar 2024
Svar fra SYV FD Team den 17. jan. 2024
Thank you Victor, for your review. We do apologize for any inconvenience during your stay. We will pass along your information to the appropriate department to address your concerns.

8/10 Udmærket

Kimberley

Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
The staff was wonderful, all of them! The room was big and clean. The bed was super comfy. I didn't like the open shower too much as the entire bathroom floor got slippy after a shower.
Overnattede 2 nætter i december 2023
Svar fra SYV FD Team den 17. jan. 2024
Thank you Kimberley, for your review! We are so happy you enjoyed your stay.We do apologize for any inconvenience during your stay. We will pass along your information to the appropriate department to address your concerns. We look forward to welcoming you back in the near future!

10/10 Fremragende

Silvia, downey

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 5 nætter i december 2023
Svar fra SYV FD Team den 17. jan. 2024
Thank you Silvia for your stay! We are so excited you enjoyed your stay. We look forward to welcoming you in the future!

8/10 Udmærket

Silvia, downey

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
The hotel was in a quiet and safe location. Close to shops and dining.
Svar fra SYV FD Team den 17. jan. 2024
Thank you Silvia for your stay! We are so excited you enjoyed your stay. We look forward to welcoming you in the future!

8/10 Udmærket

Gabriela

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Nice place, but needs works
Carpet needs to changed I was bitten by fleas. The buffet needs to be done better the milk was expired. Food was dry.
Overnattede 1 nat i januar 2024
Svar fra SYV FD Team den 17. jan. 2024
Thank you very much for taking the time to share your recent experience at our hotel. We are sincerely sorry to learn about the challenge you encountered. Your comfort is paramount to us, and I am genuinely sorry that this issue impacted your stay. We hope to welcome you back when your travel brings you back to the Buellton area.

4/10 Dårligt

Clayton

Rejste i en gruppe
Synes godt om: Overnatningsstedets tilstand og faciliteter
Synes ikke om: Rengøring, service og personale
Sadly, the room's toilet did not work and also had someone else's residual urine on it. This was brought to the attention of desk staff, but a repair was not performed before check-out. At check out, desk staff was also asked if they could discount the room, or perhaps add a future Marriott discount. They refused and said to "contact Expedia" since the reservation was performed via that service and that "we cannot do anything."
Overnattede 1 nat i januar 2024
Svar fra SYV FD Team den 17. jan. 2024
Thank you Clayton for your review. We do apologize for any inconveniences during your stay. We will ensure that our staff is retrained to prevent this from happening moving forward. We will pass along your information to the appropriate department to address your concerns. Thank you.

10/10 Fremragende

david, Garden grove

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 3 nætter i december 2023
Svar fra SYV FD Team den 17. jan. 2024
Thank you David for your stay! We are so excited you enjoyed your stay. We look forward to welcoming you in the future!

6/10 Okay

Carolyn

Rejste med familie
Some of the pillow cases and sheets were dirty. The door to the bathroom didn’t close all the way so you can see the person on the toilet and the shower curtain was too short so the water came out of the shower.
Overnattede 2 nætter i december 2023
Svar fra SYV FD Team den 17. jan. 2024
Thank you very much for taking the time to share your recent experience at our hotel. We are sincerely sorry to learn about the challenge you encountered. Your comfort is paramount to us, and I am genuinely sorry that this issue impacted your stay. We hope to welcome you back when your travel brings you back to the Buellton area.

8/10 Udmærket

Olga

Overnattede 1 nat i december 2023
Svar fra SYV FD Team den 17. jan. 2024
Thank you Olga for your stay! We are so excited you enjoyed your stay. We look forward to welcoming you in the future!

10/10 Fremragende

Timothy, La Mesa

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Close
Overnattede 2 nætter i december 2023
Svar fra SYV FD Team den 17. jan. 2024
Thank you Timothy for your stay! We are so excited you enjoyed your stay. We look forward to welcoming you in the future!

10/10 Fremragende

Nitesh

It was great staying at this hotel.
Overnattede 1 nat i december 2023
Svar fra SYV FD Team den 17. jan. 2024
Thank you Nitesh, for your review! We are so happy you enjoyed your stay and look forward to welcoming you back in the near future!