Dear Birthe,Welcome from the Prestige Hotel Budapest! I would like to express my thankfulness to you for being so kind to rate us here, on Hotels.com.It pleases me to learn that our lovely property was an excellent fit to you. Thank you for your recommendation.We very much look forward to welcoming you back!Best regards,Péter VezekényiGeneral Manager

Dear Jens Ole,Welcome from the Prestige Hotel Budapest! I am grateful for your recent visit and for your definite recommendation shared here, on Hotels.com.Our aim was to create a beautiful, comfortable and familiar accommodation for our guests where the stress and the noise of the big city can be totally left behind the minute they enter the hotel. I am glad that you were amazed by the stuning environment and enjoyed the caring hospitality.Finally, it sounds wonderful that Costes Downtown impressed you. We could hardly find a better start to the day than having a top-quality breakfast at a Michelin recommended place; thank you for appreciating our partner restaurant.Your definite recommendation is highly appreciated. If ever come back to Budapest, please do not hesitate to contact us to get the best deal. Hope to see you soon!Best regards,Péter VezekényiGeneral Manager

Dear Helle,Thank you for your stay at our Prestige Hotel Budapest. It was such a great delight to note your amazing ratings and nice review shared.Although, while I was happy to read that overall you had a great time with us, I noted with concern that or partner restaurant could not maximally live up to your expectations. Please accept our sincere apologies for the inconveniences encountered and please be assured that your comments will be shared with the Manager of Costes Downtown. It is a pure delight to read how much you appreciated our perfectly located, stunning Prestige Hotel and its outstanding guests service. Our aim is to offer every level of comfort and amenities to make you feel like you are in your own home and we are always happy to accommodate any further requests you may have to make your stay a great Budapest experience.Thank you for the 10 points given, your supoprt means a lot to our whole team. We are looking forward to the next time we can greet you as our guest again!Best regards,Péter VezekényiGeneral Manager

Dear Thyge, Thank you so much for choosing our beloved property for your visit in Budapest. I sincerely hope that you enjoyed your overall stay in our beautiful capital. Rest assured that I will be sharing your kind words with the whole of the team and they will be just as thrilled to learn that you had such a great experience with us here at Prestige Hotel Budapest. It was a delight to serve you and make your stay perfect in every ways. Thank you for recommending us to the online travel community. We hope your ways will lead you back to us in the not so distant future for another splendid stay. Best regards, Péter Vezekényi General Manager

Dear Pia Wendel, Let me firstly say thank you for choosing to stay at our Prestige Hotel Budapest and for dedicating your precious time to write such a nice feedback about us. Our prime location is among our strengths indeed, I am glad that you much enjoyed both its calmness and its proximity to the main tourist attractions. I am grateful for you for appreciating our stunning property and its high quality service culture. We always strive for the perfection; we do not settle for less. I am proud to see that our hard efforts resulted your comfortable and perfect hotel stay. Thanks a lot for your definite recommendation. If ever come back to Budapest, please do not hesitate to contact us to get the best deal. Hope to see you soon again! Best regards, Péter Vezekényi General Manager

Dear Jesper, As for a start, I would like to thank you for visiting our Prestige Hotel Budapest. It is wonderful that you were impressed by the excellence of our partner restaurant. Costes Downtown with its Michelin star really worths the recognition and evey penny. We are proudly collaborating with this great fine dining place for the utmost satisfaction of our mutual guests. I trust that you loved the hotel itself just as much and left our property with unforgettable experiences. Thank you for the nice scores given and for the recommendation. We very much look forward to welcoming you back, hopefully in the not too distant future. Best regards, Péter Vezekényi General Manager

Dear Karol, Thank you so much for choosing to stay at our Prestige Hotel Budapest and for expressing your great satisfaction to the traveler’s world. I am truly happy that you spent a wonderful time with us and especially appreciated the high level of service standard you experienced. It is real proud to learn that we do compete with stunning five star hotels. Further on, thank you for pointing out our good location, hope you loved Budapest and you will return soon for another marvelous hotel stay! Thank you for your high recommendation and excellent ratings given. Best regards, Péter Vezekényi General Manager

Dear Guest, Many thanks for choosing our Prestige Hotel Budapest, as your preferred choice of accommodation during your Budapest break. I appreciate your precious time you took to rate us and share few nice words. It makes me feel happy to learn that you encountered a genuine, high-level guest service from our professional team and you were very satisfied with your stunning room assigned for your stay. Further on, many thanks for pointing out our unbeatable location and the excellent value received for money. I am truly glad you had a great time in our hotel and it would be our pleasure to have you back again in the near future. Thank you for your definite recommendation. Best regards, Péter Vezekényi General Manager

Dear Nina Højmose Elmgaard, Thank you very much for choosing to stay at our lovely Prestige Hotel Budapest and for taking your precious time to share your positive experiences with us and the online readers. I am happy to learn from your feedback that you generally found our hotel a good choice and you truly enjoyed the quality of our hospitality. Further on, it is wonderful that our ideal location was to your great satisfaction and you really appreciated our lively neighborhood. I am sorry that you did not find our Relax Room as spacious as you expected. Please note, that we are a city hotel and besides our main profile we are offering this decent, relaxing area as an extra addition. Anyway, we take your words serious and into consideration. Thank you for your kind support and nice recommendation. On behalf of our entire team we are looking forward to your next visit. Best regards, Péter Vezekényi General Manager

Dear Linda,What a pleasure it was to read your kind feedback! Thank you for your stay with us and for supporting Prestige Hotel here, on Expedia.It is fantastic to hear that you had such a positive experience and that friendly services, especially from Anna in the Costes Restaurant, impressed you.Thank you for sharing your feedback. I am proud to hear about the aspects of your experience that stood out positively. I am sure the staff will also appreciate your kind praises.Wishing you many more enjoyable travels in the future, and we hope to welcome you back to our beloved hotel again soon!Kind regards,Péter VezekényiGeneral Manager

Dear Brett,First and foremost, thank you for your stay with us at our Prestige Hotel Budapest.It is concerning to hear that you had a mixed experience at our hotel, however your 5 points given reflects an overall great experience. Your compliments on the beauty of our property and great leisure facilities are well received, thank you for sharing the highlights of your visit.I am sorry to hear that shower was not a perfect fit to you, please accept our apologies for the inconveniences encountered. It is unfortunate that you did not have the chance to share your concern in regards to quilts, as we would have been pleased to provide you a double duvet instead as well as some extra cover sheets upon your request. Next time please do not hesitate to contact our helpful Front Desk team.Thank you for your support. We wish you all the best and we very much look forward to welcoming you back, hopefully in the not too distant future.Kind regards,Péter VezekényiGeneral Manager

Dear Luis,Grateful thanks for your recent stay with us and for sharing few words your Prestige Hotel holiday.I am grateful for the maximum scores given, which speak for themselves, I am glad that your hotel visit was an impeccable experience. Being within walking distance of key attractions like the Parliament and the Buda Castle is definitely a plus, allowing for convenient exploration of the city.Thank you for recommending us to the traveler’s world. We hope to welcome you back soon!Best regards,Péter VezekényiGeneral Manager

Dear Victor,Thank you for your nice review shared here, on Expedia. I am thrilled you had an overall excellent stay with us! Thank you for mentioning great services and central location as the highlights of your stay. Your recommendation is appreciated. Hope your future stays will be equally enjoyable! We very much look forward to welcoming you back.Best regards,Péter VezekényiGeneral Manager

Dear Ben,Many thanks for staying with us and for sharing such lovely words about your Prestige Hotel Budapest experiences.I am thrilled you had an absolutely delightful stay with us! A great location near major tourist sites combined with a tranquil atmosphere is truly a winning combination. It was a pleasure to surprise you with a free upgrade at check-in, however it is important to note that such gesture is always subject to availability. Thank you for appreciating this as well as the thoughtful extra touches, like a bottle of wine and chocolates.It is fantastic to hear that you had such a positive experience overall and that you would choose to stay at the hotel again if you find yourself in Budapest. We are grateful for spreading our good reputation and are looking forward to the next time we can greet you as our guest again.Best regards,Péter VezekényiGeneral Manager

Dear William,Welcome from the Prestige Hotel Budapest and thank you so much for your high recommendation.It makes me very proud that you were impressed with the level of service provided by the staff, and your glowing recommendation speaks volumes about the quality of your experience.Thank you for your support, and I hope your next visit will be just as enjoyable! We very much look forward to welcoming you back!Best regards,Péter VezekényiGeneral Manager

Dear Chia-Chi,Thanks a million for choosing to stay at our Prestige Hotel Budapest. It is a pure delight that we could leave an overall positive impression in you and you had a unique experience at the hotel, with the original beautiful charm of a former 19th century Hungarian townhouse.While I sadly learned to read that some of the furniture in the room may have appeared worn, it is great to hear that the staff and service persons were very friendly and helpful, contributing to an overall feeling of comfort during your stay.Your feedback about the furniture is valuable, as it provides insight into areas where we could potentially make improvements to enhance guest experience further.Feeling at home in the hotel environment is a wonderful testament to the welcoming atmosphere and hospitality provided by the staff. Thank you for your recommendation, here on Expedia.We would love to have the opportunity to welcome you back once in the future.Best regards,Péter VezekényiGeneral Manager

Dear Andrew,Greetings from the Prestige Hotel Budapest and many thanks for sharing your praising feedback with Expedia readers.It sounds wonderful that you took advantages of our prime location. Being centrally located must have made exploring the city a breeze. Grateful thanks for writing your heartfelt recommendation! We very much look forward to welcoming you back and pleasing you with another enjoyable visit.Best regards,Péter VezekényiGeneral Manager

Dear Caesar,Greetings from Budapest! It is a delight that you have discovered our lovely property and we could host you in our Prestige Hotel.I was thrilled to learn that your Budapest trip was a successful experience and our beloved property had a big role in this. Location is unbeatable; we are just few steps away from many attractions, our surroundings is absolutely walkable. It makes me proud to see that our professional team well took care of you throughout your visit and you highly recommending us to fellow travelers.Thank you for your support, future guests surely find your positive feedback useful. We cannot wait to welcome you back and to be again at your service. Best regards,Péter VezekényiGeneral Manager

Dear Margaret,Thank you for your stay with us and for sharing your nice impressions about our Prestige Hotel Budapest.Your feedback is gratifying, it sounds great that helpful services and prime location added a lot to your perfect hotel stay.Thank you for recommending us to fellow travelers. Hope to welcome you back soon.Best regards,Péter VezekényiGeneral Manager

Dear JOSE,Thank you for sharing your Prestige Hotel experience, I am glad that you took advantage of being stayed at a centrally located place with easy access to many attractions.A perfect location and a well-maintained, beautiful accommodation with friendly hospitality – that is undoubtedly a winning combination for a great experience.Grateful thanks for your support. We sincerely hope that you will return to us if your plans take you back to Budapest, will be waiting for you!Best regards,Péter VezekényiGeneral Manager

Dear Anne,Thanks a lot for staying at our Prestige Hotel Budapest and for sharing your praising review!It fills me with happiness that you found everything beautiful and particularly enjoyed professional and friendly services. I am incredibly proud with your statement that you consider we would be worthy of the 5th star.Your satisfaction is important to us; thank you for your recognition. We very much look forward to welcoming you back.Best regards,Péter VezekényiGeneral Manager

Dear thierry,Grateful thanks for writing few words about your Prestige Hotel holiday.It is a delight to learn that both accommodation and ideal location have met your expectations. We appreciate your recommendation and would be happy to host you again!Best regards,Péter VezekényiGeneral Manager

Dear Richard,Thanks a million for your recent stay with us as well as for giving excellent points.I am happy and proud to see that our Prestige Hotel was proved to be a remarkable place in a breathtaking location! Hope that you were equally satisfied with our hospitality and enjoyed every moment spent with us. Thank you for your support. We are looking forward to the next time we can greet you as our guest again!Best regards,Péter VezekényiGeneral Manager

Dear Robert,Thank you very much for your positive feedback shared and the excellent ratings given to our Prestige Hotel Budapest. Thank you for sharing your honest experience, and I am glad to hear that you had an otherwise wonderful stay! We apologize for the inconvenience encountered by the leaking shower and appreciate your feedback. Next time please do not hesitate to share your concern on the spot as we could have looked on the issue, or offered you a room change subject to availability. Rest assured that we will address this issue promptly to ensure that it does not occur in the future.I am calmed that the rest of your stay absolutely met your expectations and that you enjoyed your time with us. We hope to have the opportunity to welcome you back for an even better stay in the future!Best regards,Péter VezekényiGeneral Manager

Dear Azahel,Thank you for your stay at our Prestige Hotel Budapest and for your short yet excellent review shared about the lovely Costes Downtown Restaurant! We take great pride in offering high-quality dining experiences to our guests through our Michelin recommended partner restaurant. Your positive feedback is much appreciated, it is one of the best fine dining places of Budapest. Hope you were equally satisfied with our Prestige Hotel and its services.We hope to have the pleasure of serving you again in the future. Thank you for recommending us to fellow travelers, and we look forward to your next visit!Best regards,Péter VezekényiGeneral Manager

Dear Nicole,First and foremost, let me say thank you for your recent stay at our Prestige Hotel Budapest.I was sincerely shocked to learn about your sad experiences and great disappointment. I felt your feedback is serious and I have had immediately expressed my sincere apology for all the inconveniences encountered in a direct letter, that I have sent a short after you shared your feedback. Hope my e-mail reached you, however let me answer you now on this platform too. Above all, let me assure you that the experienced service attitude does not match with our guest-minded service philosophy and it is absolutely unacceptable in our Prestige Hotel. We have several new Front Desk Colleagues. They are also great professionals, however the initial excitement may unintentionally result in such unfortunate issues. We have already reinforced the essential empathic attitude and proper complaint handling processes expected in our hotel.It is encouraging that you were generally content with the most of the staff. Thank you for sharing also your compliments.We managed to fix the jacuzzi for the last day of your stay, I am sorry that you were not informed about it.The modernization of TV system is an ongoing project. We have already changed almost all the TVs. I can honestly tell you that only 6 TVs left to change (in 5 suites and 1 room). It is truly regrettable that you did not have the chance to share your concerns on the spot, as we could have provided you a room change. We would have been pleased to offer you a street side suite (with mirroring compatibility TV ) subject to availability.Again, you cannot imagine how terribly sorry I am for your disappointment; please accept our deepest apologies for all the inconveniences encountered during your stay. Please be so kind to look upon this glitch in service as a one-off, as it is so far away from the high standards of service we strive to provide at all times.Your opinion and satisfaction is top priority for us, I hope that you appreciate our efforts. I still look forward to getting opportunity to talk over everything in direct. I am respectfully staying at your disposal, please do not hesitate to reach out.All my best, Péter VezekényiGeneral Manager

Dear Tara,Greetings from Budapest! It is a pleasure to learn about your outstanding experience at our Prestige Hotel! Thank you for sharing your lovely thoughts here on Expedia too.From check-in to check-out, it sounds like the staff went above and beyond to ensure you had a comfortable and enjoyable stay. The fact that they provided dinner reservations for you and assisted with the flight issue demonstrates their dedication to excellent service. It is clear that they truly cared about your experience. I am so proud of our professional team, thank you for your appreciation.Thank you for sharing your excellent ratings. I am sure your recommendation will be valuable to others planning a trip to Budapest.I sincerely hope that you will return to us if your plans take you back to Budapest, will be waiting for you!Best regards,Péter VezekényiGeneral Manager

Dear Karen,Greetings from the Prestige Hotel Budapest! Thank you for your recent stay with us and for your precious time you took to share your wonderful ratings.We are proud of our conveniently situated property which makes exploring much easier and more enjoyable for guests. Famous attractions, cultural hotspots, or fantastic restaurants are in walking distance.Thank you for your clear recommendation! I am happy that you took the benefits of our ideal location and hope that you will soon return to discover even further Budapest’s beauty and diversity. We would be happy to be again at your service.Best regards,Péter VezekényiGeneral Manager

Dear Claudia,Thank you for your stay at our Prestige Hotel Budapest. It was a great delight to note your amazing ratings and nice review shared.Your compliments on our stunning, spotless hotel and its perfect location are very well received. I am proud to learn that you enjoyed the impeccable service provided by our staff and that you had a great dining experience at the Michelin recommended Costes Downtown Restaurant.We all strive to provide our guests with the best of our knowledge and ability. Grateful thanks for your recommendation. If you ever find yourself back in Budapest, we would be delighted to welcome you back to our beloved place. Best regards,Péter VezekényiGeneral Manager

Dear Deborah,Greetings from the Prestige Hotel Budapest! I appreciate your precious time you took to share your nice ratings.That is fantastic to hear that our hotel's central location made it convenient for you to explore the main attractions of Budapest on foot. Location is really unbeatable, hope you had the chance to experience our great services and loving hospitality too.Thank you for choosing our place, and we hope to welcome you back again soon! Your recommendation is appreciated.Best regards,Péter VezekényiGeneral Manager

Dear Scarlett Rose,Thank you very much for sharing such an amazing review about your Prestige Hotel holiday. Your lovely words make me delighted, feedbacks such as yours are what we work for every day. It sounds wonderful that your overall impression is perfect and you spent a great time with us in Budapest. Thank you for pointing out the prime location as well as for appreciating the helpful services delivered. It was a pleasure to ensure your safe and comfortable journey to the airport.Special thank you for mentioning the relaxation facilities. It delights me much that you had the chance to relax a bit between your outings.Your kind support is appreciated and we cannot wait to welcome you back for another superb Prestige Hotel stay.Best regards,Péter VezekényiGeneral Manager

Dear Samuel,Thank you very much for the lovely words, and for the excellent ratings that you gave the Prestige Hotel Budapest here, on Expedia.I am very happy that you higlighted the beauty, the comfort of our property and the loving hospitality encountered during your stay.You are right, the location could hardly be better, I am thrilled that you enjoyed it benefits. We are only a stone's throw away from the hustle and bustle of the city as well as from many famous tourist attractions.Thank you for recommending us to the traveler’s world. I hope that you will choose again this lovely place as your accommodation, if your plans bring you back to Budapest anytime in the future.Best regards,Péter VezekényiGeneral Manager

Dear Gary,Greetings from the Prestige Hotel Budapest! Thanks a lot for sharing your fantastic ratings with us and Expedia readers. It fills me with happiness to read that you would return to us without hesitation. I think this is the most true recognition of our overall great job. Hope you enjoyed every moments spent with us.We hope to have the pleasure of welcoming you back in the near future.Best regards,Péter VezekényiGeneral Manager

Dear Eli,Thanks a million for visiting us and for sharing such an excellent ratings about your Prestige Hotel Budapest experience.It sounds fantastic that you deemed worthy to highlight many aspects of your visit. Your compliments on our wonderful staff and excellent Costes Downtown Restaurant are much appreciated. Thank you for recommending our beloved hotel to the online travel community.I am delighted you had a pleasant time in our hotel and it would be our pleasure to have you back again in the near future. Best regards,Péter VezekényiGeneral Manager

Dear Tiffany,Thank you very much for the lovely words, and for highly recommending our Prestige Hotel Budapest here, on Expedia.I am proud that we managed to meet your expectations. We believe in the importance of details, thank you for appreciating turndown service. It is provided to achieve a higher level of guest satisfaction. It is all about that besides the daily room cleaning our colleagues quickly clean up your room and make your bed again, if needed. In addition, we place a Good Night chocolate with next day’s weather forecast, as a small kindness. Your nice points given are appreciated. We would be honored if you choose to stay again at our hotel on your next visit to Budapest.Best regards,Péter VezekényiGeneral Manager