Kære Thomas,Tak for din anmeldelse og for at dele din oplevelse på vores hotel.Vi beklager, at du oplevede problemer med temperaturen på værelset. Selvom vores aircondition er individuelt justerbar, kan der være udfordringer med at finde den rette balance mellem varmt og koldt, især i perioder med skiftende vejr. Vi sætter pris på, at receptionen kunne hjælpe dig med en varmeblæser, men vi forstår, at støjniveauet var for højt. Vi beklager ulejligheden, og vi håber, at du vil give os en chance for at vise dig vores forbedringer i fremtiden.Vi håber, at du vil overveje at besøge os igen, så vi kan give dig en endnu bedre oplevelse.Chloe Hajee, PA to the General Manager

Dear Søren,Thank you for reviewing your stay at our hotel.We are sorry for any issues that you may have had with the internet connection and wish that you had informed us at the time as our team members are always on hand to assist.We look forward to welcoming you back. Best wishes,Chloe Hajee, PA to the General Manager

Kære Martin.Vi takker for anmeldelsen af dit ophold på Thon Brussels City Centre.Vi er glade for den flotte karakter, og at du fandt hotellet tilfredsstillende og at du havde et godt ophold hos os.Vi håber altid på at kunne byde dig velkommen tilbage, næste gang du gæster Bruxelles.Chloe Hajee, PA to the General Manager

Kære Franz.Vi siger mange tak for anmeldelsen af dit ophold på Thon Brussels City Centre.Vi er glade for den flotte karakter, og at du fandt hotellet tilfredsstillende og at du havde et godt ophold hos os. Vi håber du fik samlet nogle dejlige minder sammen der vil holde i lang tid.Vi håber altid på at kunne byde dig velkommen tilbage, næste gang du gæster Bruxelles.Chloe Hajee, PA to the General Manager

Kære Lasse.Mange tak for din positive anmeldelse af dit ophold på Joan Miró Museume.Vi er glade for at høre, at du nød dit ophold her på Thon Brussels City Centre og at servicen var tilfredsstillende.Vi håber altid på at kunne byde dig velkommen tilbage, næste gang du gæster Bruxelles.Chloe Hajee, PA to the General Manager

Kære Cathrine.Tusinde tak for din anmeldelse af opholdet på Thon Brussels City Centre.Det glæder os stort at du havde et meget behageligt ophold, og at du kunne lide hotellet.Vi ser frem til at få lov at åbne dørene for dig igen en anden gang.Chloe Hajee, PA to the General Manager

Kære Jeanet.Vi er glade for du havde et godt ophold på Thon Brussels City Centre.Vi kan kun sige at det vil være en fornøjelse, at byde dig velkommen igen.Chloe Hajee, PA to the General Manager

Ünal.Mange tak for din positive anmeldelse.Vi er glade for den flotte karakter, og at du fandt hotellet tilfredsstillende og at du havde et godt ophold hos os. Vi håber du fik samlet nogle dejlige minder sammen der vil holde i lang tid.Vi håber altid på at kunne byde dig velkommen tilbage, næste gang du gæster Bruxelles.Alexandra Vallée, Front office Manager

Dear Pernille,We are grateful for this maximum rating of your recent stay.We are happy we were able to cater to all your needs.Again, thank you very much.We look forward to the pleasure of seeing you again in the future. Kind regards,Alexandra Vallée, Front office Manager

Dear Michael,Thanks for taking the time to send us a great rating.We are glad we were able to meet all your requirementsThank you again.We hope to welcome you back for a return visit. Best regards,Alexandra Vallée, Front office Manager

Kære Poul.Mange tak for din fine anmeldelse,af dit ophold på Thon Brussels City Centre.Det glæder os først og fremmest at du valgte at booke dit ophold hos netop os. VI beklager den midlertidige renovation vi er i gang med af vores reception og de gener dette forårsagede for dig, men håber på forståelse herpå. Vi er dog glade for at værelset levede op til dine forventninger, og vi håber du sammenlagt fik en masse gode oplevelser med hjem i bagagen.Vi håber at få lov til at byde dig velkommen igen her på Thon Brussels City Centre, Brussels.Bijou Senhadji, P.A. to the G.M., Frank Hoonings

Kære Niels, Vi takker dig for at sende os din bedømmelse. Vi er kede af, at du ikke var tilfreds med dit ophold. Har du nogen forslag til, hvordan vi kan forbedre det? Vi glæder os til at have fornøjelsen af dit besøg igen i fremtiden. Venlig hilsen, Bijou Senhadji, P.A. to the G.M., Frank Hoonings

Dear Ulrich, Thank you for taking the time to rate your stay with us. We're glad your experience has been to your satisfaction. We would certainly like to learn more about that in a private message. We look forward to welcoming you back. Best regards, Bijou Senhadji, P.A. to the G.M., Frank Hoonings

Kære Gæst. Mange tak for anmeldelsen af dit ophold på vores hotel, Thon Brussels City Centre. Det er skønt at læse at du nød dit ophod hos os, at du kunne lide vores nærområde tæt på Gare du Nord, og at du bemærker at vores hotel er nyt, rent, med velholdte værelser, og en coronabevidst politik til både vores gæster og personalets sikkerhed. Hvis der er tvivl om hvordan TV eller andet på værelset virker er du altid velkommen til at henvende dig til vores reception for hjælp. Det er dejligt at læse at du fik en effektiv og imødekommende indtjekning, muligheden for at fravælge rengøring mod en værdipolet, samt at du syntes godt om vores morgenmad. Vi håber du nød dit ophold hos os, og samlet set havde god kvalitetstid i Brussels Vi vil med glæde byde dig velkommen igen i fremtiden hos os her på Thon Brussels City Centre, Brussels Bijou Senhadji, P.A. to the G.M., Frank Hoonings

Kære gæst. Mange tak for du valgte at være gæst hos os, og for du gav dig tid til at anmelede dit ophold. Vi glæder os meget over du syntes vores beliggenhed var i top, og at du mærkede personalets høje serviceniveau og venlighed. Skulle du ønske et mere roligt værelse, er du altid velkommen til at tage kontakt til receptionen, der vil gøre hvad de kan, for at imødekomme dine ønsker. Vi håber at kunne få lov at byde dig velkommen tilbage igen, næste gang du besøger Bruxelles Bijou Senhadji, P.A. to the G.M., Frank Hoonings

Kære Michael. Vi takker mange gange for din anmeldelse af dit ophold, hos os. Dejligt at du syntes godt om det område, vi ligger i; tæt på Bruxelles centrum. Vi beklager naturligvis at du oplevede uro i forbindelse med dine overnatninger. Vi har desværre ikke mulighed for at indvirke på vejarbejdet, men vi kan garantere dig at vi ser frem til at det er overstået. Skulle du opleve støjende naboer, er du altid velkommen til at kontakte receptionen, der vil tage hånd om sitautionen. Vi håber at kunne få lov at byde dig velkommen tilbage igen, når du næste gang besøger Bruxelles. Bijou Senhadji, P.A. to the G.M., Frank Hoonings

Dear Mette, Thank you for taking the time to share your valuable review. We are pleased that our central location was ideal for you. We would like to let you know that we do offer rooms of various sizes; please do not hesitate to specify your requirements upon your arrival. A message of satisfaction from a recent guest is always a reward and incentive for our team members to continue with their efforts to uphold our high standards. Wishing you the best for the festive season and hope to welcome you back. Best wishes, Bijou Senhadji, P.A. to the G.M., Frank Hoonings

Kære Simone Heegaard. Tusinde tak for din positive anmeldelse af Thon Brussels City Centre. Vi er utrolig glade for at læse din anmeldelse, det betyder selvfølgelig meget for os at vide vores gæster har været fuldt tilfredse med deres ophold som du, og at de har lyst til at vende tilbage igen. Vi takker mange gange for roserne og de er givet videre til hotellets personale. Vi ser altid frem til at åbne dørene for dig endnu engang. Bijou Senhadji, P.A. to the G.M., Frank Hoonings

Kære gæst. Vi takker mange gange for din meldelse af dit ophold hos os. Det glæder os meget at læse du havde et fortrineligt ophold, og nød de gode senge på hotellet. Vi beklager meget forvirringen omkring fitnessområdet, der opstod nogle komplikationer i forbindelse med renoveringen men alt er nu på plads. Vi håber at kunne få lov at byde dig velkommen tilbage igen, når du næste gang besøger Bruxelles Bijou Senhadji, P.A. to the G.M., Frank Hoonings

Kære Rene. Mange tak for din positive anmeldelse, af dit ophold på Thon Brussels City Centre. Det glæder os stort at læse du havde et meget behageligt ophold, og at vores placering passede dig rigtig fint; både i forhold til arbejde og fritid. Vi håber altid på at kunne byde dig velkommen tilbage, næste gang du gæster Bruxelles. Bijou Senhadji, P.A. to the G.M., Frank Hoonings

Kære Mogens. Mange tak for din positive anmeldelse, af jeres ophold på Thon Brussels City Centre. Vi er rigtig glade for at vide du havde et godt ophold, og at du syntes godt om vores hotel og beliggenheden i Brussel centrum. Dejligt at i også fik morgenmaden med. Det vil altid glæde os at byde jer velkommen igen. Bijou Senhadji, P.A. to the G.M., Frank Hoonings

Kære gæst. Mange tak for din positive anmeldelse, af dit ophold på Thon Brussels City Centre. Vi er rigtig glade for, du havde et godt ophold hos os, og at du nød byen fra hotellets fine placering. Vi håber altid på at kunne byde dig velkommen tilbage, næste gang du gæster Bruxelles. Bijou Senhadji, P.A. to the G.M., Frank Hoonings

Dear Hans, Thank you for taking the time to review your stay. It's good to know you had a pleasant stay. We do have varying rooms sizes and are always ready to help our guests find the one most suited to their requirements, depending on availability. Extra toiletries can be requested at reception if required. We look forward to welcoming you again in the future. Best wishes, Bijou Senhadji, P.A. to the G.M., Frank Hoonings

Dear guest, Thank you for this rating. We regret that we did not quite meet all your expectations. A private message with further details would be gratefully received. We look forward to welcoming you again. Best regards,

Kære gæst. Vi takker mange gange for din meldelse af dit ophold hos os. Vi beklager mange gange at i har følt jer forstyrret af arbejdet der foregår på gaden, og det er meget beklageligt vi ikke har været i stand til at bytte værelset pga. hotellet var fuld. Vi gør hvad vi kan for at fremskynde renovationen hos vores genbo! Vi håber at kunne få lov at byde Jer velkommen tilbage igen, når I næste gang besøger Bruxelles Bijou Senhadji, P.A. to the G.M., Frank Hoonings

Kære Gæst, Tak fordi De deler Deres mening om Deres ophold på Thon Brussels City Centre Hotel. Vi er glade for at du kunne bruge vores faciliteter, og det er godt at du har nydt vores sortiment af sunde varme og kolde produkter til morgenmad. Bemærk venligst at klimaanlægget i hvert værelse er individuelt justerbart, men trykket styres af vores kontrolcenter. Vi gør vores bedste for at justere klimaanlægget til det passende tryk, især i tider med varmt vejr. Vi håber at se Dem igen i fremtiden. De varmeste hilsener,

Thank you for your feedback

thank you

Dear Xianli, Thank you for taking time to share your review. We are so sorry to know that your recent stay at our hotel was not up to your expectations. We apologize regarding the inconvenience caused due to the placing of the desk and also that you were unable to use the sauna. We have a big sauna on the 29th floor, and it is indeed unisex. We understand your concern and respect your choice for not using the same. Regarding, the desk, we have different layouts. You can always inform us at the reception so that we can try to accommodate you in a suitable room, depending on the availability or provide an alternative solution. Please trust us; your comfort is very important us. Once again, thank you for your feedback. They help us improve our service quality. We hope to welcome back in the future. All the best. Bert Vandewaetere, Manager

Dear Benjamin,Thank you for your review.We are delighted to hear that we met your expectations; this positive feedback inspires us to continue upholding our high standards.We look forward to welcoming you back on your next visit to Brussels. Best regards,Jeremy Hillegeer, General Manager

Beste Bonnie,Hartelijk dank voor uw positieve beoordeling.Het verheugt ons dat u een fijn verblijf heeft gehad in ons hotel.Graag tot een volgende keer.Met vriendelijke groeten,Jeremy Hillegeer, General Manager

Chère Madame,Nous sommes désolés d'apprendre que notre établissement n'a pas répondu à vos attentes. Nous aurions aimé savoir ce qu'il aurait fallu pour que votre séjour soit parfait. N'hésitez pas à nous contacter par message privé. La satisfaction de la clientèle est notre défi au quotidien.Nous espérons avoir le plaisir de vous revoir pour un séjour plus réussi.Bien cordialement,Jeremy Hillegeer, General Manager

Dear Fabian,Thank you for this positive review of your stay.It's great to know you had an enjoyable stay and appreciated our convenient location, an ideal starting point for visiting the city using the transport options on our doorstep.We hope to have the pleasure of welcoming you back to Thon Brussels City Centre in the future.Warmest regards,Chloe Hajee, PA to the General Manager

Dear Rayhana,Thank you for taking the time to share your review.We are sorry to hear that your stay did not entirely meet your expectations. Please do let us know at the time of any concerns, our team is always on hand to assist and try to ensure that you have the best stay possible.We, however, are delighted to hear that our central location, adjacent to the metro and bus lines, provided convenience during your stay.We'd love to have the opportunity to welcome you again. All the best,Chloe Hajee, PA to the General Manager

Beste Jelle,Bedankt voor uw beoordeling en feedback.Het is voor ons altijd een genoegen te vernemen dat onze gasten de netheid en het mooie interieur van Thon Brussels City Centre waarderen. Uw complimenten over ons beleefde personeel en de kwaliteit van onze service worden zeer gewaardeerd en gedeeld met het team. Het doet ons ook goed dat de kamerfaciliteiten naar wens waren en dat onze centrale locatie bijgedragen heeft aan een aangename ervaring.Wij streven ernaar om onze gasten een comfortabel en aangenaam verblijf te bieden, en uw feedback motiveert ons om deze standaard voort te zetten.We hopen u in de toekomst opnieuw te mogen verwelkomen en wensen u een fijne dag toe. Met vriendelijke groeten,Chloe Hajee, PA to the General Manager

Dear Eddie,Thank you for positively reviewing your time at our hotel.It is truly rewarding to learn that you enjoyed the comfort and amenities of your room, underlining our commitment to providing a restful and well-equipped guest experience. Our fitness center is designed to cater to the wellness needs of our guests, and we are glad it met your expectations.Furthermore, we are thrilled that our team made a significant positive impact during your stay. At Thon Brussels City Centre, we strive to deliver exceptional service and it's affirming to know our team's efforts resonated with you.We look forward to welcoming you back on your next visit to Brussels. Best regards,Chloe Hajee, PA to the General Manager

Dear Kayla,Thank you for taking the time to let us know your opinion of your recent stay.It is gratifying to hear that our location provided convenient access to attractions, dining, and parking facilities. We're also pleased that the adjacent convenience store added to the ease of your stay. We take pride in our efforts to maintain high standards of cleanliness and hotel condition, and your recognition of our service and room amenities is much appreciated. At Thon Brussels City Centre, our guests' satisfaction remains our top priority, and we're delighted that your experience reflected our commitment to excellence.We look forward to welcoming you back on a future visit.Kind regards,Chloe Hajee, PA to the General Manager

Dear Emily,Thank you for taking the time to share your review.We are thrilled to hear that our variety of amenities and services, including the games room and bar, contributed positively to your experience. The Nespresso machines in our rooms are indeed a favourite among guests, and we're delighted you enjoyed this touch of comfort.While we're glad you found the breakfast offerings to your liking and the team pleasant, we regret to hear about the inconvenience you experienced. We strive to ensure our guests' comfort and privacy, and your feedback will help us reinforce our procedures. In regards to the elevators, we acknowledge that there can be a wait during busy periods and appreciate your patience. For future visits, you may also use the three additional elevators at the back for your convenience.We are also pleased to know that the luggage storage service was helpful and that our location added value to your stay. It's wonderful to learn that, overall, your time with us was enjoyable and that you would recommend Thon Brussels City Centre. Your insights are invaluable and will be shared with our team to continue enhancing our guest experiences.We hope to have the opportunity to welcome you back for an even better stay. Kind regards,Chloe Hajee, PA to the General Manager

Dear Philip,Thank you for taking the time to review your stay.It's a pleasure to know we met your expectations and that our location was just what you were looking for.We hope to welcome you back. Best wishes,Chloe Hajee, PA to the General Manager

Cher Hôte,Merci pour ce retour très positif.Nous sommes contents que vous ayez trouvé le Thon Brussels City Centre confortable et propre, et que notre équipe ait contribué à rendre votre séjour agréable. Il est également gratifiant de lire que notre emplacement a été idéal pour vos visites touristiques.Nous serions ravis de vous revoir parmi nous. Bien à vous,Chloe Hajee, PA to the General Manager

Dear Frank,Thank you for sharing your feedback about your recent stay.Unfortunately, it seems that we did not meet all your expectations. We would certainly like to learn more about this. The comfort and satisfaction of our guests are of the utmost importance to us, and we are always open to candid feedback and suggestions for improvement.It would be a pleasure to welcome you again. Best regards,Chloe Hajee, PA to the General Manager

Dear Jennifer,Thank you for your positive feedback.It brings us immense pleasure to know that our efforts in maintaining room cleanliness met your expectations and contributed to a pleasant visit. Our team takes great pride in the condition of Thon Brussels City Centre, and your recognition of this is truly rewarding.Exceptional service is at the heart of what we aim to deliver, and we are thrilled that you felt well looked after during your time with us. Moreover, we're glad that the room amenities enhanced your comfort and that you could start your days on a high note with our breakfast buffet, which we strive to make varied and enjoyable for all our guests.We look forward to seeing you again on your next stay.Best wishes,Chloe Hajee, PA to the General Manager

Dear Richard,Thanks for your comment about your stay.We are delighted to hear that you found our room cleanliness, service, and amenities to be impeccable. Ensuring our guests have a comfortable and enjoyable stay is our top priority, and your commendation of these aspects is deeply appreciated.We understand that the waiting time for the elevators was less than ideal. We do have a total of seven elevators at Thon Brussels City Centre, including three larger ones which can be particularly helpful during peak times. We regret any inconvenience you may have experienced and we continuously strive to manage the flow efficiently for our guests' convenience.We hope to welcome you back in the future.Best regards,Chloe Hajee, PA to the General Manager

Dear Stephan,We appreciate the time you took to provide this review.We are delighted to hear that you enjoyed the ambiance of our lobby, bar, and restaurant, as well as our central location that offers convenience and connectivity to the city.The Thon Brussels City Centre takes pride in our variety of rooms, including more spacious superior rooms and suites, which might better suit your preferences for a future stay.We hope to have the opportunity to welcome you back in the future for an even better experience. Kind regards,Chloe Hajee, PA to the General Manager

Dear Linda,Thank you for taking the time to share your review.We are pleased you had a good experience and are glad our convenient location helped you make the most of your time with us.We regret that you felt our location was not exactly what you were looking for, however, there are public transport options within easy walking distance and our team members are on hand to provide directions and advice and recommendations.We look forward to welcoming you again. Best wishes,Chloe Hajee, PA to the General Manager

Cher Jonathan,Nous vous remercions pour ce chaleureux commentaire.Nous sommes ravis que vous ayez passé un agréable séjour parmi nous.Votre satisfaction est notre plus belle récompense.Nous espérons vous revoir chez nous pour une nouvelle expérience positive. Bien à vous,Chloe Hajee, PA to the General Manager

Dear Vanessa,Thank you for sharing this review.We appreciate that you chose to stay with us and are glad to know your experience was enjoyable.We hope that you will return on another occasion. Best wishes,Chloe Hajee, PA to the General Manager

Dear Donovan,We thank you for taking the time to review your recent visit.We are delighted to hear that we met your expectations; this positive feedback inspires us to continue upholding our high standards.We look forward to welcoming you back on your next visit to Brussels. Best regards,Chloe Hajee, PA to the General Manager

Sehr geehrter Gast.Vielen Dank,dass Sie sich die Zeit genommen haben, Ihre Eindrücke zu teilen.Es freut uns zu hören, dass Sie den Service unseres Personals hoch schätzen und unsere Lage nahe der Fußgängerzone für Sie vorteilhaft war.Wir bedauern, dass Sie mit der Sauberkeit und dem Zustand der Armaturen sowie der Matratzen nicht zufrieden waren. Unsere Matratzen wurden 2018 erneuert, und wir nehmen Ihre Rückmeldung ernst, um unseren Standard kontinuierlich zu überprüfen und wo nötig zu verbessern. Dass die Armaturen Ihren Erwartungen nicht entsprachen, tut uns leid und wir werden dies intern ansprechen.Die Zufriedenheit unserer Gäste liegt uns am Herzen, und wir hoffen, dass Sie trotz der von Ihnen angesprochenen Punkte einen angenehmen Aufenthalt hatten.Wir würden uns freuen, Sie erneut bei uns begrüßen zu dürfen, um Ihnen einen rundum zufriedenstellenden Aufenthalt zu bieten. Mit freundlichen GrüßenChloe Hajee, PA to the General Manager