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Anmeldelser af Hotel Hubert Grand Place

4 out of 5
Hotel Hubert Grand Place
Rue d'Arenberg 18, Brussels

Anmeldelser

9,2

Fantastisk

Bedømmelse på 10 − Fremragende. 782 af i alt 1154 anmeldelser" "
Bedømmelse på 8 − Udmærket. 264 af i alt 1154 anmeldelser" "
Bedømmelse på 6 − Okay. 62 af i alt 1154 anmeldelser" "
Bedømmelse på 4 − Dårligt. 30 af i alt 1154 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 16 af i alt 1154 anmeldelser" "

9,2/10

Rengøring

9,4/10

Service og personale

9,0/10

Faciliteter

9,0/10

Overnatningsstedets tilstand og faciliteter

9,2/10

Miljøvenligt

Anmeldelser

8/10 Udmærket

Martin

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Central location and green hotel
The hotel location is quite central. The hotel has several green initiatives. The staff is very friendly. However the hotel appears a bit worn. There is some traffic noice in the room.
Overnattede 2 nætter i november 2023
Svar fra Mr. Hubert den 23. nov. 2023
Hello Martin,Thank you for taking the time to share your review.I'm delighted to hear that you appreciated the central location of my hotel and our commitment to environmental sustainability. It's also heartening to know that my hosts made a positive impression with their friendliness. I understand that you felt the hotel showed signs of wear and experienced some traffic noise. Please rest assured that maintaining a fresh and welcoming environment is a priority for me, and I will certainly look into addressing these concerns. My hotel is equipped with double-glazed windows to minimize noise, and I regret if this was not sufficient during your stay. For future visits, I would recommend requesting a room facing the atrium or courtyard, which typically offer a quieter experience.I hope that you will come back to see us soon. Take care,

8/10 Udmærket

Inger

Rejste med partner, Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Friendly and helpful - sense og humor and close to “ all the GOOD things”. And despite building / renovation noise we had a GOOD experience and enjoyed the friendliness. - and a “ night cap” at Morte Subite - close nearby !
Overnattede 4 nætter i oktober 2023
Svar fra Mr. Hubert den 13. okt. 2023
Hello Inger,Thank you for your recent stay and for taking the time to leave a review.I am delighted to hear that you enjoyed the friendliness of my hosts and our sense of humor. It's great to know that our location was convenient for you, being close to all the good things and the iconic Grand Place. I apologize for any inconvenience caused by the building and renovation noise during your stay. I am continuously working on improving the hotel and ensuring a comfortable experience for all my guests.I appreciate your mention of Morte Subite, a lovely spot nearby for a nightcap. It's always a pleasure to share local recommendations with my guests.I hope to have the opportunity to welcome you back to my hotel in the future. Cheers,Mr. Hubert

10/10 Fremragende

John Stian

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Hyggelig lobby, god seng
Fint ophold til forretningsrejse. Hyggelig lobby.
Overnattede 1 nat i oktober 2023
Svar fra Mr. Hubert den 13. okt. 2023
Hej John Stian,tak for din anmeldelse og for at dele dine oplevelser fra dit ophold.Jeg er glad for at høre, at du nød den hyggelige lobby og fandt sengen behagelig.Det er vigtigt for mig at skabe en indbydende atmosfære, hvor mine gæster kan slappe af og føle sig hjemme. Jeg sætter pris på din positive feedback og jeg håber, at du fik mulighed for at udforske nogle af de lokale attraktioner.Jeg ser frem til at byde dig velkommen tilbage på et fremtidigt besøg.Mr. Hubert

8/10 Udmærket

Anders Heikel

Overnattede 2 nætter i marts 2023
Svar fra Mr. Hubert den 4. apr. 2023
Kære Anders,Vi er glade for den flotte karakter, og at du fandt hotellet tilfredsstillende og at du havde et godt ophold hos os. Vi håber du fik samlet nogle dejlige minder sammen der vil holde i lang tid.Vi håber en anden gang at kunne få æren af at byde jer velkommen igen hos os.Mr. Hubert

4/10 Dårligt

Peter

Overnattede 2 nætter i august 2022
Svar fra Mr. Hubert den 6. sep. 2022
Dear Peter,Thank you for taking the time to review your stay.I regret that not everything was to your satisfaction.I would certainly like to learn more about that in a private message.I look forward to welcoming you again. Best regards,Mr. Hubert

6/10 Okay

Bo

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Synes ikke om: Værelsets komfort
centralt, men små værelser
hotellet lå centralt i forhold til centrum, kort gå afstand. For at være et 4 stjernet hotel synes jeg der manglede en del, meget små værelser, trangt.
Overnattede 2 nætter i juli 2022
Svar fra Mr. Hubert den 4. aug. 2022
Kære Bo Mange tak for du gav dig tid til at anmelde opholdet hos os. Det glæder os først og fremmest at du bookede dit ophold hos netop os. Vi har flere forskellige værelses typer som i størrelse er mellem 14m2 og 36m2. Størrelsen fremgør på alle booking platforme, og du er altid velkommen til at dobbelt tjekke med vores personale om det værelse du booker dækker dit behov. Vi beklager at vi ikke levede fuldt op til dine forventninger, men vi er glade for at du fremhæver vores lokation tæt på centrum i gåafstand til mange ting. Det vil naturligvis altid være en fornøjelse at byde dig velkommen igen. Mr. Hubert

10/10 Fremragende

Susanne

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 3 nætter i juli 2022
Svar fra Mr. Hubert den 28. jul. 2022
Dear Susanne, Thank you for this positive rating. I am glad your stay was perfect. I look forward to welcoming you again. Best regards, Mr. Hubert

8/10 Udmærket

Søren Saxmose

Forretningsrejsende
Synes godt om: Rengøring, service og personale, værelsets komfort
Green washing
Green washing. Fik oplyst at rengøring kun skete på opfordring for at spare miljøet. Det er fint. Men samtidig kørte aircondition hele tiden og kunne ikke slås fra. Det virker som green washing
Overnattede 4 nætter i juni 2022
Svar fra Mr. Hubert den 27. jun. 2022
Kære Søren. Vi takker mange gange for anmeldelsen af jeres ophold og for at I delte jeres oplevelse. Vi er glade for at du satte pris på vores tiltag for at være mere bæredygtige som vi er igang med at implementere de steder det kan, og vi er opmærksomme på de tekniske problemer vores setup af aircon skaber. Det er noget vi arbejder på teknisk at løse hurtigts muligt, Vi håber at du trods dette havde et godt ophold med en masse gode minder til følge. Det vil altid være en fornøjelse at se dig igen her på Hotel Hubert - Grand Place, Brussels. Mr. Hubert

8/10 Udmærket

Camilla

Overnattede 2 nætter i maj 2022
Svar fra Mr. Hubert den 30. maj 2022
Dear Camilla, I would like to thank you for your rating of your recent stay. I'm glad your experience has been to your satisfaction. However, we would love to know what would have made your stay a perfect one. I look forward to the pleasure of seeing you again in the future. Kind regards, Mr. Hubert

10/10 Fremragende

Aidan

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 3 nætter i april 2022
Svar fra Mr. Hubert den 2. maj 2022
Dear Aidan, This is a great rating. Thank you! I am glad your stay was perfect. Thank you again. I hope to have the pleasure of seeing you again in the future. Kind regards, Mr. Hubert

10/10 Fremragende

Hanne

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
God atmosfære
Skøn og afslappet atmosfære. Super venligt og imødekommende personale.
Overnattede 1 nat i marts 2022
Svar fra Mr. Hubert den 7. apr. 2022
Kære Hanne. Tusinde tak for din anmeldelse af opholdet på Hotel Hubert - Grand Place. Mange tak for din venlige og positive anmeldelse af Hotel Hubert - Grand Place! Det er dejligt høre, at du satte pris på vores hotels atmosfære her i hjertet af , og personalet vil være glade for din ros af deres venlige service. Vi ser altid frem til at åbne dørene for dig igen. Mr. Hubert

8/10 Udmærket

Cille

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 4 nætter i marts 2022
Svar fra Mr. Hubert den 21. mar. 2022
Dear Cille, Thank you for taking the time to rate your stay with us. I am glad we met your expectations. A private message with further details would be gratefully received. Best regards, Mr. Hubert

10/10 Fremragende

Feaven

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 2 nætter i september 2021
Svar fra Mr. Hubert den 17. sep. 2021
Dear Guest I would like to thank you for sending us your high rating. I am delighted you had a great stay. Thank you again. Best regards, Mr. Hubert

8/10 Udmærket

Jørgen

Overnattede 2 nætter i juli 2021
Svar fra Mr. Hubert den 17. sep. 2021
Kære Jørgen Tak for din anmeldelse af vores hotel. Jeg er glad for at vi opfyldte dine forventninger. Jeg vil meget gerne vide, hvad der ville have gjort dit ophold perfekt. Jeg ser frem til at byde dig velkommen igen. Venlig hilsen, Mr. Hubert

6/10 Okay

Søren Højer

Synes ikke om: Rengøring, service og personale
Uforståelig høj rating
Skuffende. Vi valgte stedet pga. den høje rating, men det levede ikke op til forventningerne. Vi havde et værelse, der vendte ud mod gaden. Det gav meget støj på værelset. Derudover var vi meget generet over naboerne på hotellet, da værelserne på ingen måde er lydtætte. Personalet på hotellet var ikke imødekommende overhovedet. De sad over i hotellets loungeområde, så man for det meste stod og blomstrede i en rum tid før, at de fik tid til at rejse sig og komme over i receptionsskranken. Værelset var ok. Men toilettet var gået delvist i stykker. Det eneste positive vi har at kommentere på var den centrale beliggenhed og den trods alt behagelige seng. Men støj fra vej og naboer overskyggede desværre komforten. Alt i alt en rating, der ikke skulle have været højere end 6 på Hotels.com.
Overnattede 4 nætter i juli 2021
Svar fra Mr. Hubert den 6. aug. 2021
Kære Søren, tak fordi du tog tid til at anmelde dit seneste ophold på Hubert Grand Place. Jeg beklager hvis dit indtryk af hotellet ikke levede op til dine forventninger, jeg mener selv vi gør vores bedste for at imødekomme vores gæsters individuelle behov, jeg er derfor også ked af at høre om din oplevelse med vores personale, og denne feedback tages selvfølgelig videre til evaluering. Har man problemer med et værelse hjælper vores personale normalt med omlokalisering, hvis der er et andet værelse til rådighed - I dette tilfælde havde det været vigtigt at få fat i Hotel Manageren. På trods af din mindre end tilfredsstillende oplevelse, så vil det glæde os at se dig igen, hvor jeg håber at vi kan gøre det bedre. Mr. Hubert

10/10 Fremragende

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Great location, friendly staff, nice room
Overnattede 3 nætter i juli 2021
Svar fra Mr. Hubert den 26. jul. 2021
Dear Guest, Thank you for reviewing your recent experience. I am thrilled to know that you enjoyed your stay with us! Your positive feedback will inspire my team to continue pursuing excellence in all that we do. Thank you once again. I look forward to seeing you again in the future. Cheers, Mr. Hubert

10/10 Fremragende

Paramjit

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The hotel was great! Clean, close to the main areas but still far enough that it was nice and calm at night. There is only one thing that wasn't great, the noise of the water from the floor above me. I could hear the pipes when even ever the top floor was using the bathroom. Maybe some sound proofing for the bathroom. Otherwise I loved the hotel.
Overnattede 8 nætter i maj 2024

10/10 Fremragende

Diana

Synes godt om: Faciliteter
Best hotel, fair price!
Overnattede 1 nat i maj 2024

6/10 Okay

Cheng

Rejste med partner
Synes godt om: Service og personale
Facilities a bit dated. Hotel room was fairly large but amenities were lacking. Smart TV dated. Noise from the street was pretty loud. Staff were nice and the shared areas at the entrance was fairly comfortable but the room and amenities left a lot to be desired.
Overnattede 3 nætter i maj 2024

10/10 Fremragende

Carlos, EL PASO

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Everything perfect
Overnattede 1 nat i maj 2024

10/10 Fremragende

Jpablo

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Excelente ubicación y limpieza
Overnattede 2 nætter i maj 2024
Svar fra Mr. Hubert den 21. maj 2024
Estimado Pablo,Es para mí una gran satisfacción leer su valoración tan positiva.Nos complace haberle podido otorgar una grata experiencia en nuestro alojamiento y que nos haya dado por ello la máxima puntuación, cosa que le agradecemos.Por otro lado, agradecemos que destaque nuestro buen servicio y nos alegramos de saber que todo estuvo a su gusto.Con la satisfacción del trabajo bien hecho, nos despedimos animándole a regresar en un futuro próximo. Saludos cordiales.Mr. Hubert

8/10 Udmærket

Wendy

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great experience all around. Would stay there again.
Overnattede 3 nætter i maj 2024
Svar fra Mr. Hubert den 21. maj 2024
Hi Wendy,I would like to thank you for this review.It's wonderful to hear that you had a great experience at Hotel Hubert, Grand Place and that you would consider returning. My hosts and I strive to create a memorable stay for each guest, and it's heartening to know when we've succeeded.I look forward to welcoming you back. Take care,Mr. Hubert

10/10 Fremragende

Anne

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The staff members are excellent! Helpful, kind, and pleasant.
Overnattede 2 nætter i maj 2024
Svar fra Mr. Hubert den 18. maj 2024
Hi Anne,I would like to thank you for this review.I'm thrilled to hear that my hosts made such a positive impression with their assistance and kindness. It's fantastic to know that their dedication to guest satisfaction is being noticed and appreciated. My team strives to create a hospitable and welcoming atmosphere, making everyone feel right at home, so your compliments are especially rewarding.I look forward to welcoming you back. Best wishes,Mr. Hubert

10/10 Fremragende

Jonny

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i maj 2024
Svar fra Met vriendelijke groet van het hele team, den 18. maj 2024
Beste Jonny,Bedankt voor uw positieve beoordeling.Bedankt om even te laten weten dat u een aangenaam verblijf had bij ons en dat alle voorzieningen volledig naar wens waren.Ik kijk alvast uit naar uw volgende bezoek aan Hotel Hubert - Grand Place.Met vriendelijke groet van het hele team,

10/10 Fremragende

Gary

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Cool property and very eco friendly.
Overnattede 2 nætter i maj 2024
Svar fra Manager den 18. maj 2024
Hello Gary,I'm delighted to hear about your experience at my hotel.It's wonderful to know that my hotel's commitment to sustainability made a positive impression on you. My team and I are deeply dedicated to environmental stewardship, including water preservation efforts by providing housekeeping services upon request. I'm thrilled that you found the property to be both cool and eco-friendly, as these are qualities we strive to maintain consistently throughout the hotel experience.I look forward to welcoming you back for another pleasant stay at Hotel Hubert, Grand Place. Cheers,

6/10 Okay

Julie

Synes godt om: Service og personale
Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter
There was a stale smell to the room
Overnattede 1 nat i maj 2024
Svar fra Mr. Hubert den 18. maj 2024
Hi Julie,I appreciate you taking the time to review your stay.It's disheartening to hear that your room had a stale odour. My hosts and I prioritize the comfort and satisfaction of our guests, and I'm truly sorry for this inconvenience. Please rest assured that we attend to the cleanliness of our rooms with utmost care and have reinforced our cleaning procedures, especially focusing on frequently touched surfaces. I will personally address this with my housekeeping team to ensure that it is an isolated issue that is corrected moving forward. Should you choose to stay with us again, I would encourage you to reach out to my hosts during your visit so we can ensure your experience is nothing but pleasant.We hope to have the opportunity to welcome you back for a more enjoyable experience, Cheers,Mr. Hubert

10/10 Fremragende

Rina

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Excellent! The property well kept. The amenities superb. The staff with great customer service. They offer free coffee, fruits and some treats by the reception station. Truly worth your stay.
Overnattede 1 nat i maj 2024
Svar fra Manager den 14. maj 2024
Hello Rina,Thank you for taking the time to share your experience at Hotel Hubert, Grand Place.I'm delighted to hear that you found the property well-maintained and the amenities to your liking. It’s wonderful that my hosts made such a positive impression with their service. Ensuring that all guests have a variety of comforts, such as complimentary coffee and treats at the reception, is a priority for me, and I'm glad you enjoyed these small gestures that make a stay special.I look forward to welcoming you back to Hotel Hubert, Grand Place for another splendid visit. Cheers,

10/10 Fremragende

Samuel

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Convieniience and security
Overnattede 2 nætter i maj 2024
Svar fra Manager den 18. maj 2024
Hello Samuel,thank you for sharing your thoughts on your recent stay.I'm thrilled to know that you found our prime location ideal for your visit to Brussels and that you appreciated the high standard of service you received at Hotel Hubert - Grand Place.It is also great to read that you appreciated the convenience and security of the establishment. My team strives to ensure that all my guests have a seamless and safe experience, from the self-check-in kiosks to the secure elevator access limited to your floor only. Moreover, I take pride in the measures we've implemented for the well-being of my guests, such as contactless payment options and rigorous cleaning protocols for peace of mind.I look forward to the pleasure of welcoming you back. Cheers,

6/10 Okay

Emily

Rejste med partner
Synes godt om: Rengøring, service og personale
Central location make get around very easy
Overnattede 1 nat i april 2024
Svar fra Manager den 14. maj 2024
Hi Emily,I appreciate you taking the time to review your stay.It is great to know that you appreciated our location. Being just steps away from the downtown attractions, shopping, and public transport makes it easy to have an enjoyable stay in Brussels.Please don't hesitate to share any suggestions or comments you may have to make sure your next visit gets the perfect mark.I do hope that we have the pleasure of welcoming you back. Wishing you all the best,

6/10 Okay

Nicholas Charles

Rejste med partner
Synes godt om: Service og personale
Synes ikke om: Overnatningsstedets tilstand og faciliteter
No drawers in the room, very bizarre. There is one clothes rail with eight hangers, for anything else you need to keep it in your case. The sink plug didn't work so water just drained away when trying to use it. The shower should have had two screens but only one watt present, consequently when you used it water went all over the bathroom floor. Room service want very good, leaving dirty cups in the room. We went out one day and came back at five in the evening to find the room hadn't been cleaned, we didn't report it but fifteen minutes later a chamber maid knocked on the door asking to clean the room! It's all very bizarre. The rooms are small. On the plus side it's very close to the main tourist attractions and the station
Overnattede 5 nætter i maj 2024
Svar fra Mr. Hubert den 13. maj 2024
Hi Nicholas,Thanks for taking the time to share your review.It's wonderful to hear that our location served you well for your visit to the city's attractions and transport connections. I'm glad you found this aspect of your stay convenient. Our design is indeed modern with an open closet concept and a limited number of hangers, catering to the needs of a short stay and maintaining a spacious feel. If guests require additional storage, my hosts are always ready to assist. I apologize for the inconvenience with the sink plug and the shower screen; I'll make sure to have these looked into to prevent future occurrences. The housekeeping service is provided upon request, as part of our commitment to environmental conservation, and I regret any misunderstanding this may have caused during your stay. I aim to provide guests with the best experience possible and truly appreciate your feedback.My team and I hope that we will have the chance to welcome you back on another occasion. Cheers,Mr. Hubert

6/10 Okay

Bobby

Synes godt om: Rengøring, service og personale
Cost quiet rooms, perhaps a bit too tiny
Overnattede 1 nat i april 2024
Svar fra Mr. Hubert den 13. maj 2024
Hello Bobby,I appreciate you taking the time to share your feedback.I'm glad to hear that you enjoyed the tranquility of your accommodations; it's wonderful to know this was a highlight of your stay. Our hotel offers a variety of room layouts, and while each is designed to maximize comfort and functionality, I recognize that preferences for space can vary. For future visits, please do not hesitate to let us know of any requirements. My hosts are always ready to assist with finding a room that best suits your needs.I look forward to the opportunity of welcoming you back to Hotel Hubert, Grand Place.Cheers,Mr. Hubert

8/10 Udmærket

Michel

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great hotel in wonderful location. Really enjoyed the room and bed was super comfy. Thank you.
Overnattede 3 nætter i maj 2024
Svar fra Mr. Hubert den 6. maj 2024
Dear Michel,I appreciate that you took the time to review your recent stay.It's delightful to hear that the comfort of your room met your expectations and that you found the bedding to your liking.Your enjoyment of the hotel's prime location is also much appreciated; it's wonderful to know that the convenience added to your positive experience.I look forward to welcoming you back. Best wishes,Mr. Hubert

6/10 Okay

HAI

Rejste med partner
Synes godt om: Rengøring
The location is good however it is noisy so I could not sleep well.
Overnattede 5 nætter i april 2024
Svar fra Mr. Hubert den 13. maj 2024
Hi Hai,Thanks for this feedback on your recent stay.I'm pleased to hear that you found the location of my hotel to your liking, as it is indeed a stone's throw away from many of the city's attractions and amenities. I understand, however, that you experienced some disturbances during your stay. My hotel is situated in a bustling area of Brussels, which can sometimes contribute to external noise. I am sorry for any inconvenience this may have caused you. I assure you that my hosts are dedicated to ensuring our guests have a comfortable stay, and we have taken measures such as double-glazed windows to minimize any external noise. Should you stay with us again, please feel free to request a room that may be located in a quieter part of the hotel, and my hosts will do their utmost to accommodate your preference.I hope to welcome you back to a more peaceful experience in the future,Cheers,Mr. Hubert

10/10 Fremragende

giuseppe

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 4 nætter i april 2024
Svar fra Manager den 5. maj 2024
Dear Giuseppe,I appreciate that you took the time to review your recent stay.I am glad we were able to meet all your requirements and that you had an excellent experience at the Hotel Hubert - Grand Place.I look forward to welcoming you back in the future.Kind regards,

10/10 Fremragende

Janeth, Miami

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Verify friendly staff clean very good
Overnattede 3 nætter i april 2024
Svar fra Manager den 5. maj 2024
Hi Janeth,I would like to thank you for this kind review.I am thrilled to hear that our exceptional team made a difference during your stay, and that you appreciated their helpfulness and friendly service. It's also great to know that you found your room to be impeccably clean and well-maintained, with all the necessary amenities.I look forward to the pleasure of seeing you again in the future. All the best,

10/10 Fremragende

david

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Close to nearby attractions.
Overnattede 2 nætter i april 2024
Svar fra Manager den 5. maj 2024
Dear David,I appreciate that you took the time to review your recent stay.I'm happy that we catered to all your needs and requirements and that our location was a real standout for you.I look forward to seeing you again soon.Best regards,

8/10 Udmærket

Nathan

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 3 nætter i april 2024
Svar fra Manager den 5. maj 2024
Beste Nathan,Het was een plezier u te mogen verwelkomen, leuk dat uw verblijf helemaal naar wens is verlopen.Het verheugt mij te lezen dat u heeft genoten van een aangenaam verblijf in mijn hotel. Wat leuk dat u de gastvrije service als een pluspunt aanhaalt. De tevredenheid van mijn gasten is namelijk mijn topprioriteit!Ik kijk alvast uit naar uw volgende bezoek aan Hotel Hubert - Grand Place.Met vriendelijke groet van het hele team,

10/10 Fremragende

manuel alejandro

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Muy bonito hotel
Overnattede 1 nat i april 2024
Svar fra Manager den 5. maj 2024
Estimado Alejandro,Es para mí una gran satisfacción leer su valoración tan positiva.Me complace saber que ha encontrado el hotel a su gusto. Siempre es un placer recibir comentarios que resaltan la belleza y el encanto de nuestro establecimiento. Mis anfitriones y yo estamos dedicados a crear un ambiente acogedor y memorias duraderas para nuestros huéspedes. Espero que hayan disfrutado de todas las comodidades y que la ubicación céntrica haya contribuido a una experiencia inolvidable en Bruselas.Siempre buscamos maneras de mejorar y sus palabras nos motivan a continuar trabajando con pasión. Será un placer darle la bienvenida nuevamente y asegurarme de que su próxima estancia sea igual de agradable.Espero tener el placer de recibirlos otra vez en su próxima visita a la ciuda.Saludos cordiales,

10/10 Fremragende

Carlos, Culiacan

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Excelente ubicación
Overnattede 1 nat i april 2024
Svar fra Mr. Hubert den 30. apr. 2024
Estimado Carlos,Es para mí una gran satisfacción leer su valoración tan positiva.Nos complace haberle podido otorgar una grata experiencia en nuestro alojamiento y que nos haya dado por ello la máxima puntuación, cosa que le agradecemos.Por otro lado, agradecemos que destaque nuestro buen servicio y nos alegramos de saber que todo estuvo a su gusto.Con la satisfacción del trabajo bien hecho, me despido animándole a regresar en un futuro próximo. Saludos cordiales,Mr. Hubert

10/10 Fremragende

ralph

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Conveniently located to train station, the Grand Place, restaurants and shopping. Had an intimate feel and some unusual benefits such as a fountain for filling water bottles with either still or fizzy water. If you pressed a button on the elevator there were colored lights and disco music. Comfortable rooms which included a safe and fridge. We stayed six nights and couldn't have been more pleased.
Overnattede 6 nætter i april 2024
Svar fra Mr. Hubert den 4. maj 2024
Hi Ralph,Thanks for sharing your positive review.It's wonderful to learn that our prime location provided you with easy access to the train station, Grand Place, and the various dining and shopping venues. I'm also delighted that you appreciated the unique features of my hotel, including the water fountain that offers both still and sparkling options – it's a favorite among my eco-conscious guests. The colorful elevator experience is indeed a special touch designed to add a bit of unexpected fun to your day. The comfort and safety provided by the in-room amenities such as the safe and fridge are part of my commitment to ensuring a pleasant stay. It's gratifying to know that these details contributed to a satisfying six-night stay for you. My hosts and I are here to create an atmosphere that feels more like a home than a hotel, and it seems we've succeeded with your visit.I look forward to welcoming you for another pleasant stay. Best wishes,Mr. Hubert

8/10 Udmærket

Salvador

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Localizado al lado de la galeria royal & todo el centro ! Caminas a pie a todos los lugares ! Cerca de la estación central de bruselas ! Limpio y ordenado!
Overnattede 2 nætter i april 2024
Svar fra Mr. Hubert den 29. apr. 2024
Estimado Salvador,Es para mí una gran satisfacción leer su valoración tan positiva.Me alegra saber que la céntrica ubicación, junto a la galería real, y la cercanía a la estación central de Bruselas fueron de su agrado y contribuyeron a una estancia positiva. También es un placer para mí leer que encontró las instalaciones del hotel limpias y en orden, algo en lo que mis anfitriones y yo ponemos especial énfasis para garantizar el bienestar de nuestros huéspedes.Con la satisfacción del trabajo bien hecho, me despido animándole a regresar en un futuro próximo. Saludos cordiales,Mr. Hubert

10/10 Fremragende

Daniela, Montreal

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Very good service from all personnel. Very clean. Bathroom a bit awkward, shower door in front of the toilet. Location excellent.
Overnattede 4 nætter i april 2024
Svar fra Mr. Hubert den 25. apr. 2024
Hi Daniela,I appreciate you taking the time to review your stay.I'm thrilled to hear that the service provided by my hosts met your expectations and that you found the cleanliness to a high standard. It's also wonderful to know that our prime location contributed positively to your stay. Regarding the bathroom layout, I appreciate your feedback and understand that the design may have felt a bit unconventional. While the shower door placement is intended to maximize space, I recognize it may not suit everyone's preferences. Thank you for bringing this to my attention. Rest assured, I am always looking for ways to enhance guest comfort and your observations are invaluable.I do hope that we have the pleasure of welcoming you back in the future. Cheers,Mr. Hubert

10/10 Fremragende

Vladislava

Rejste med familie
Synes godt om: Rengøring
Conveniently located to points of interest, within walking distance.
Overnattede 1 nat i april 2024
Svar fra Mr. Hubert den 25. apr. 2024
Hi Vladislava,I would like to thank you for this kind review.A message of satisfaction from a recent guest is always a reward and incentive for our team members to continue with their efforts to uphold our high standards. It's a pleasure to know that you found our location convenient.I look forward to seeing you again. Best wishes,Mr. Hubert

8/10 Udmærket

Douglas

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Good location near train and old town. Clean and quiet but room was cold.
Overnattede 2 nætter i april 2024
Svar fra Mr. Hubert den 25. apr. 2024
Hi Douglas,Thanks for taking the time to share your review.I'm delighted to hear that our central location was convenient for your visit to the train station and the historic old town. Cleanliness and tranquility are among my top priorities, so it's gratifying to know these aspects met your expectations. Regarding the temperature in your room, I apologize for any discomfort you may have experienced. The unique structure of the hotel presents challenges with air circulation, particularly in rooms facing the atrium. To ensure a warmer setting, my hosts can adjust the air conditioning to a more comfortable level upon request. If your travels bring you back, we'd be more than happy to ensure your room is pre-warmed prior to your arrival.I hope to see you again on a future occasion. Cheers,Mr. Hubert

8/10 Udmærket

Lois, Greenbrae

Overnattede 3 nætter i april 2024
Svar fra Mr. Hubert den 13. maj 2024
Hi Lois,I would like to thank you for the rating of your recent stay.I'm delighted that you enjoyed your time at my hotel.Should there have been any aspects of your stay that did not meet your expectations, please do let me know. I strive for excellence and your feedback is valuable for continuous improvement.I look forward to the opportunity of welcoming you back in the future,Cheers,Mr. Hubert

10/10 Fremragende

Raymond

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Es bien bueno
Overnattede 3 nætter i april 2024
Svar fra Mr. Hubert den 20. apr. 2024
Estimado Raymond,Muchas gracias por compartir su experiencia en Hotel Hubert, Grand Place.Me alegra saber que su estancia fue de su agrado. Mi equipo y yo nos esforzamos por ofrecer un ambiente acogedor y un servicio atento, así que es un placer ver que esto se refleja en sus comentarios. Espero que haya disfrutado de las comodidades de la habitación y de la ubicación privilegiada del hotel.Sería un honor darle la bienvenida nuevamente en su próxima visita a Bruselas. Saludos cordiales,Mr. Hubert

8/10 Udmærket

Christine

Rejste med partner
Synes godt om: Service og personale
Synes ikke om: Rengøring
Overall, it wasn't a bad stay but it wasn't the best either. Pros: -Hotel is very close to Le Grand Place and Brussels Centraal station -The staff is extremely nice and helpful -Lobby is welcoming with complementary Nespresso coffee -Easy to check in/out using kiosk Cons: -The standard double room I had was incredibly small; I would say it was smaller than the equivalent type of room at any hotel in Tokyo. -There were three flying moth-like insects in the room that I just couldn't kill so they annoyed me for four nights. -The walls of the room had weird stains on them and it made the rest of the room just feel dingy and dirty.
Overnattede 4 nætter i april 2024
Svar fra Mr. Hubert den 20. apr. 2024
Hi Christine,I appreciate you taking the time to review your stay.I'm thrilled to hear that my hotel's proximity to Le Grand Place and Brussels Centraal station added convenience to your visit and that my hosts made a lasting impression with their kindness and helpfulness. It's also great to know that the lobby provided a welcoming space with complimentary Nespresso coffee and that the check-in/out process was seamless for you. Regarding the size of the standard double room, I understand that space is at a premium in city center locations and I strive to make the best use of it to create a cozy yet functional environment for my guests. As for the unwanted winged visitors, I regret that they disturbed your stay. Please rest assured that I maintain high cleanliness standards and I'll look into this matter promptly. The stains you mentioned are not typical of my hotel's upkeep, and I will address this with my housekeeping team to ensure rooms meet my exacting standards.I do hope that we have the pleasure of welcoming you back in the future. Cheers,Mr. Hubert

10/10 Fremragende

wesley

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i april 2024
Svar fra Mr. Hubert den 20. apr. 2024
Beste Wesley,Hartelijke dank voor deze enthousiaste beoordeling.Het verheugt mij te lezen dat u heeft genoten van een aangenaam verblijf in mijn hotel.Het was een plezier u te mogen ontvangen en hopelijk tot een volgende keer.Hartelijke groeten,Mr. Hubert

10/10 Fremragende

RAJNEET

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
This was an amazing hotel. Very clean and a unique hotel like no other. It was modern and fast to check in and out with self service option too. It is a must to stay at this hotel if you are staying in Brussels, the location is perfect near the bars, restaurants and shops, and train stations with only a few minutes walk. There is some great surprises at the hotel which were funny and very generous but I will leave that for you to find out. Me and my husband had an amazing stay for a city break for the first time. I would highly recommend this hotel it will not disappoint :) x thank you x
Overnattede 3 nætter i april 2024
Svar fra Mr. Hubert den 20. apr. 2024
Hi there,Thank you for this great review.I'm thrilled to hear that you found the hotel exceptionally clean and unique. It's wonderful that the modern touches and efficient self-service options contributed to a memorable city break for you and your husband. I appreciate your recognition of our perfect location, close to the vibrant scene of bars, restaurants, shops, and train stations, all just a short walk away. Your kind words are a testament to the dedication of my hosts to provide a welcoming and enjoyable atmosphere for all our guests. Thank you for recommending Hotel Hubert, Grand Place, and for leaving a bit of mystery for future guests to discover.I look forward to the opportunity to welcome you back to the hotel in the future,Cheers, Mr. Hubert,Mr. Hubert

10/10 Fremragende

Utamika

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The staff and the atmosphere was welcoming. The room was really nice and comfortable. We stayed 2 nights. The location was walkable to many things.
Overnattede 2 nætter i april 2024
Svar fra Mr. Hubert den 15. apr. 2024
Hi Tamika,I would like to thank you for this review.I'm thrilled to hear that you found the ambiance of my hotel inviting and that your room provided the comfort you needed during your stay. It's also fantastic that you were able to take advantage of our central location to explore the surrounding attractions. My hosts and I strive to create a welcoming environment that feels like a home away from home, and it seems we've succeeded during your visit.I look forward to welcoming you back. Take care,Mr. Hubert