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Anmeldelser af Radisson Blu Hotel Bruges

4 out of 5
Radisson Blu Hotel Bruges
Frank Van Ackerpromenade 17, Bruges, West Flanders

Anmeldelser

8,8

Fremragende

Bedømmelse på 10 − Fremragende. 211 af i alt 372 anmeldelser" "
Bedømmelse på 8 − Udmærket. 108 af i alt 372 anmeldelser" "
Bedømmelse på 6 − Okay. 33 af i alt 372 anmeldelser" "
Bedømmelse på 4 − Dårligt. 14 af i alt 372 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 6 af i alt 372 anmeldelser" "

9,2/10

Rengøring

9,0/10

Service og personale

8,6/10

Faciliteter

9,0/10

Overnatningsstedets tilstand og faciliteter

8,6/10

Miljøvenligt

Anmeldelser

8/10 Udmærket

Jo

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i juli 2022
Svar fra DL den 18. sep. 2022
Dear, Thank you for your feedback and scoring. We hope you enjoyed your time the fullest and to welcome you back with us in the future!Kind Regards,Team Radisson Blu, Bruges

6/10 Okay

Brian

Forretningsrejsende
Det var ikke okay ophold
Overnattede 15 nætter i maj 2020
Svar fra Radisson Blu Bruges den 8. sep. 2020
Beste Brian, Hartelijk dank voor het delen van uw ervaring. We zijn zeer tevreden dat u heeft genoten van uw verblijf bij ons en dat u tevreden was over de kamers. We verwelkomen u graag terug bij ons! Met vriendelijke groet, Radisson Blu Team

10/10 Fremragende

Tina

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i juli 2020
Svar fra Radisson Blu Bruges den 30. jul. 2020
Beste Tina, Hartelijk dank voor het delen van uw ervaring. We zijn zeer tevreden dat u heeft genoten van uw verblijf bij ons en dat u tevreden was over de kamers. We verwelkomen u graag terug bij ons! Met vriendelijke groet, Radisson Blu Team

10/10 Fremragende

Helene

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Standarden er i orden på Radisson Blue
Et dejligt hotel. Tæt på den gamle bydel. En smule svært at finde i bil. Venligt og serviceminded personale.
Overnattede 2 nætter i juli 2019
Svar fra Radisson den 3. aug. 2019
Dear Guest, Thank you for the fantastic review and feedback after your recent stay with us. We are delighted that the facilities and service provided met your expectations. We are looking to welcome you back hopefully in the nearest future to Radisson Blu Bruges. Kind Regards, Radisson Blu Team

8/10 Udmærket

Søren

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i juli 2019
Svar fra Radisson den 1. aug. 2019
Dear Soren, Thank you very much for taking the time to share your experience with us. In addition, your kind words regarding our team members is much appreciated, I look forward to share them with the entire team. Looking forward to hosting you back, Best regards, Radisson Blu Bruges Hotel

10/10 Fremragende

GUSTAVO

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
El hotel es poco accesible si vas a pie ya que está sobre un gran estacionamiento vehicular, desde el terminal de tren toca caminar unas tres cuadras aprox.y subir varias escalinatas
Overnattede 1 nat i maj 2024
Svar fra Radisson Blu hotel Brugge team den 15. maj 2024
Dear Guest thank you for taking the time to review our hotel. We are very happy to read that you enjoyed your stay.What a pity to read that you did not like the location of our hotel. We are only a 5-minute walk from the train station and there is a large parking lot near the hotel. In addition, it is only a 15-minute walk to the city center.Kind regards

10/10 Fremragende

Anthony

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Nice room and friendly staff. However, the access to this property from the train station is very confusing. Better signage directing guests to the hotel would be helpful. It was also confusing on where guests were to go with waiting on taxi pick up.
Overnattede 1 nat i marts 2024
Svar fra Radisson Blu Brugge Team den 15. maj 2024
Dear Guest,Thank you for taking the time to review our hotel. We are happy to read that you enjoyed your stay! We are sorry you had problems reaching our hotel.Our site already provides instructions on how and where to park the car.Most of the time the cabs are at the other exit next to our hotel. Alternatively, if you can't find that entrance, you can always ask at the front desk.We will certainly take your feedback into consideration for the future.Kind regards

8/10 Udmærket

Steinar Brunvoll, OSLO

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Close to rail station. 15-20 min walk to the tourist area. Good quality hotel and nice staff.
Overnattede 2 nætter i marts 2024

10/10 Fremragende

Denise

Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Zeer net hotel en het personeel was heel vriendelijk.
Overnattede 1 nat i februar 2024

8/10 Udmærket

Matthew

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Decent location right next to train station about a mile walk to town.
Overnattede 1 nat i februar 2024

10/10 Fremragende

Bram

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i januar 2024

10/10 Fremragende

Yaribeth

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i januar 2024

10/10 Fremragende

Oscar, Delray Beach

Rejste med familie, Rejste med partner
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i januar 2024

8/10 Udmærket

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Séjour d'une seule nuit et une bonne note pour le déjeuner
Overnattede 1 nat i december 2023

8/10 Udmærket

Stuart

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Very clean and easy parking
Booked this as was driving from the uk and it was great as there is a huge car park right out the front and is only €6.50 per day. Hotel is very modern and rooms very clean and the staff were always friendly. We didn’t eat and drink in the hotel so can’t comment on that but did look nice as we passed through. The location is out of town but is an easy 15 min walk to the centre.
Overnattede 3 nætter i december 2023

8/10 Udmærket

Daniel

Rejste med familie
Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter, værelsets komfort
Good little trip to Brugge
A lovely stay and the family room worked well with out two young children. Only criticism is that check-out was very slow at 9am. A very long queue with only one person on the desks.
Overnattede 2 nætter i december 2023

10/10 Fremragende

Peter

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Great location
Great location to explore Bruges. High quality hotel. Cheap parking My only whinge would be that the mattress and pillows could have been better.
Overnattede 1 nat i december 2023

10/10 Fremragende

Bjørn Eirik

Overnattede 1 nat i december 2023

6/10 Okay

Masaaki

このホテルには一泊のため敢えて駅から近いところを選びました。ホテルとしては大型のアメリカの郊外によくある車利用者中心のもので玄関も 駐車場の二階から入るものでした。 私は鉄道利用者にはアクセスに苦労しました。 Googleマップの 駅から重いスーツケースを持って誰も歩いていない道を約１０分でホテル一階に到着しましたが 入口の表示は無く、一階駐車場が広がっているだけでした。付近を探し廻り通用口の様なドアがあり、そこを強くノックすると中にいた作業者の人が気づいてくれてホテルに入れた次第。
Overnattede 1 nat i december 2023

10/10 Fremragende

David

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Nice hotel in an area just outside the city centre. Pleasant 15 minute walk to get in. Hotel was spotless and staff were very pleasant and helpful.
Overnattede 2 nætter i december 2023

10/10 Fremragende

Carl

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Easy to get to, parking right out the front was nice and convenient and an easy walk from the hotel up to the city centre into the markets
Overnattede 1 nat i december 2023

6/10 Okay

p

Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter, værelsets komfort
Synes ikke om: Service og personale
Just OK
Just OK. Let down by poor staff training. Meal in black swan was chaotic due to new staff having to get on with it. Reception not passing on much info at check in and not being interested at check out. Room was ok with good bathroom. Lighting in bedroom was poor especially at this time of year.
Overnattede 4 nætter i december 2023

8/10 Udmærket

Stuart

Overnattede 3 nætter i december 2023

8/10 Udmærket

Guillermo

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Hotel muy cerca de la estación del tren y buen lugar para descansar
Overnattede 1 nat i november 2023
Svar fra DL den 28. nov. 2023
Dear guest, Thanks for reviewing your stay with us. We are happy to read that you've been enjoying your stay with us and are looking forward to welcome you back soon! Kind regards, Team Radisson Blu, Bruges

4/10 Dårligt

Verificeret rejsende

Rejste med familie
Synes godt om: Rengøring
Synes ikke om: Service og personale
unpleasant stay
I have booked a suite for my family, but we found the shower is not covered. When I explained to the receptionist that we need a family friendly room they downgraded my room and refused to refund the difference saying that the images on the site are clearly showing the shower doesn’t has a door or any cover. I have reviewed my booking through Hotels.com and no any image or information about this and my reservation mentioned clearly that my booking is for a family with kids. I am really feeling very disappointed of the way the manger of the shift managed this. I used to be a customer for Radisson blu in different countries, and I think they are loosing their loyal customers by this unprofessional way.
Overnattede 1 nat i november 2023
Svar fra DL den 20. nov. 2023
Dear guest, Thanks for reviewing your stay with us.We are sorry to hear about the experience you've had in our hotel. The design of all our suites is all similar like this. To provide a refund on this is indeed not possible as when you look on the official website, you can see the pictures of the suite showing this bathroom design.We really do hope to welcome you again in the future to give you a better second experience. Kind regards, Team Radisson Blu, Bruges

8/10 Udmærket

Luis

Forretningsrejsende
Synes godt om: Rengøring, service og personale, værelsets komfort
Covenient and employees at reception were very friendly
Overnattede 1 nat i november 2023
Svar fra DL den 18. nov. 2023
Dear guest, Thanks for reviewing our hotel! We are glad to read that you've enjoyed your stay with us! We are already looking forward to welcome you in the near future! Kind regards, Team Radisson Blu, Bruges

6/10 Okay

Willy

Forretningsrejsende
Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i november 2023
Svar fra DL den 9. nov. 2023
Dear guest, Thanks for reviewing your stay in our hotel. We are glad to see that in general you've enjoyed your stay with us.We are looking forward to welcome you in the near future! Kind regards,Team Radisson Blu, Bruges

10/10 Fremragende

Zouhair

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Excellent rapport qualité prix
Overnattede 1 nat i november 2023
Svar fra DL den 4. nov. 2023
Cher client, Merci d'avoir pris le temps de commenter votre séjour chez nous ! Nous sommes très heureux de lire que vous avez apprécié votre séjour. Nous espérons avoir le plaisir de vous accueillir à nouveau prochainement.Nous vous prions d'agréer, Madame, Monsieur, l'expression de nos salutations distinguées, L'équipe du Radisson Blu, Bruges

2/10 Forfærdeligt

burak

Rejste med familie og småbørn
Synes ikke om: Rengøring, service og personale
Slechte kamers, de bank die een bed werd was heel gevaarlijk. De zijkanten hadden allemaal metalen stukken die heel scherp en gevaarlijk zijn voor onze kinderen. Daarnaast hadden wij om een babybed gevraagd. Maar bij het uitchecken werd daar 25€ voor gevraagd. Dat was niet aangegevens van te voren. Ook was er geen deken en kussen in de babybed. Dat vind ik heel duur voor 1 nacht. Bijna iedere hotel vraagt daar geen geld voor en dit hotel wel. Nooit meer dit hotel. Dit is geen radisson blu service zoals ik gewend ben
Overnattede 1 nat i oktober 2023
Svar fra DL den 26. okt. 2023
Dear guest, I am reaching out to you personally as we would like to thank you for taking the time to complete the survey. It is always encouraging to learn that our guests enjoyed the services we provided, as same as sharing guests' feedback if any concerned area needs to be improved. We would like to express our sincere apologies for any dissatisfaction you may have experienced during your stay. We value your feedback and would be grateful for any additional information you could provide us with regarding areas in which we can improve. Your opinion is of utmost importance to us, and we will make every effort to address your concerns. We appreciate your patronage, and we truly hope that you will give us a second chance to show our improvement.Kind regards, Team Radisson Blu, Bruges

10/10 Fremragende

douglas

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Convenient to rail station, nice people
Svar fra DL den 23. okt. 2023
Dear guest, Thanks for your feedback regarding your stay! We are glad to hear that you've enjoyed your stay with us.Kind regards, Team Radisson Blu, Bruges

10/10 Fremragende

Tae Min

Overnattede 1 nat i oktober 2023
Svar fra DL den 21. okt. 2023
Dear guest, Thanks for reviewing your stay with us.We are happy that you've enjoyed your stay with us and are already looking forward welcoming you in our hotel!Kind regards,Team Radisson Blu, Bruges

10/10 Fremragende

Hilde

Overnattede 1 nat i oktober 2023
Svar fra DL den 28. okt. 2023
Dear guest, Thanks for reviewing your stay in our hotel! We are happy to read that you've enjoyed your stay with us.We are already looking forward to welcome you back in the future!Kind regards, Team Radisson Blu, Bruges

8/10 Udmærket

Mindy

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i oktober 2023
Svar fra DL den 13. okt. 2023
Dear guest, Thanks for reviewing our hotel! We are glad to see that you've enjoyed your stay with us! We look forward to welcoming you in the near future! Kind regards, Team Radisson Blu, Bruges

6/10 Okay

Kitty

Rejste med familie
Synes godt om: Service og personale
I was expecting more from a Radisson Blu property. The worst thing was the location, it was shockingly bad. Desolate surroundings, and even though it wasn’t that far to walk to the centre you had to cross various highways and it didn’t feel safe either. No way would I have walked back to the hotel late at night! The room was also dirty in places and neither spacious nor luxurious. Staff, however, were amazing… friendly, efficient and personable.
Overnattede 1 nat i september 2023
Svar fra DL den 23. sep. 2023
Dear guest, Thanks for reviewing your stay with us. We are sorry to hear about the small shortfalls you experienced during your stay. We will take this feedback with us and see how we can improve these services to as well you as other guests in the future. Also, we would like to thank you for your kind words towards our staff, we will definitely pass these kind words to them.Kind regards, Team Radisson Blu, Bruges

10/10 Fremragende

Nedra

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Very nice! Good breakfast
Overnattede 1 nat i september 2023
Svar fra DL den 21. sep. 2023
Dear guest, Thanks for reviewing our hotel! We are glad to hear that you've enjoyed your stay with us. We are already looking forward to welcome you back in the future!Kind regards, Team Radisson Blu, Bruges

10/10 Fremragende

louise

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Le restaurant de l’hôtel est super
Overnattede 1 nat i september 2023
Svar fra DL den 21. sep. 2023
Dear guest, Thanks for reviewing our hotel! We are glad to hear that you've enjoyed your stay with us. We are already looking forward to welcome you back in the future!Kind regards, Team Radisson Blu, Bruges

10/10 Fremragende

Adam

Overnattede 2 nætter i september 2023
Svar fra DL den 18. sep. 2023
Dear guest, Thanks for reviewing your stay in our hotel! We are very happy to read that you've enjoyed your stay with us. We do hope to welcome you again somewhere in the future. Kind regards, Team Radisson Blu, Bruges

8/10 Udmærket

Yvan

Synes godt om: Service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 3 nætter i september 2023
Svar fra DL den 6. sep. 2023
Dear guest, Thanks for reviewing our hotel!We are glad to read that you've enjoyed your stay with us. We are already looking forward to welcome you back with us in the future! Kind regards, Team Radisson Blu, Bruges

10/10 Fremragende

Agneta

Overnattede 1 nat i september 2023
Svar fra DL den 5. sep. 2023
Dear Agneta, Thanks for reviewing our hotel!We are glad to read that you've enjoyed your stay with us and we are already looking forward to welcome you in the future! Kind regards,Team Radisson Blu, Bruges

10/10 Fremragende

DUDLEY

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Good hotel in ideal location for exploring beautiful Brugge.
Overnattede 1 nat i august 2023
Svar fra DL den 30. aug. 2023
Dear guest, Thanks for taking the time reviewing our hotel.We are happy to read that you've enjoyed your stay with us. We are already looking forward to welcoming you back in the future.Kind regards, Team Radisson Blu, Bruges

10/10 Fremragende

Paul

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
3 day Bruges trip.
close to rail station. clean, lovely rooms. nice bar with good beers. 25 minute walk to main square but nice views on way. good for long or short stays.
Overnattede 3 nætter i august 2023
Svar fra DL den 26. aug. 2023
Dear guest, Thanks for reviewing our hotel! We are glad to hear that you've enjoyed your stay with us! We are already looking forward to welcome you back with us in the future.Kind regards,Team Radisson Blu, Bruges

10/10 Fremragende

Zamir

Rejste med familie
Overnattede 3 nætter i juli 2023
Svar fra DL den 7. aug. 2023
Dear guest, Thanks for reviewing our hotel! We are happy to read that you've enjoyed your stay here with us in Bruges and are already looking forward to welcome you back in the future!Kind regards, Team Radisson Blu, Bruges

10/10 Fremragende

Christian

Overnattede 1 nat i august 2023
Svar fra DL den 7. aug. 2023
Dear guest, Thanks for reviewing our hotel! We are happy to read that you've enjoyed your stay here with us in Bruges and are already looking forward to welcome you back in the future!Kind regards, Team Radisson Blu, Bruges

10/10 Fremragende

Nicholas

Rejste med familie
Synes godt om: Faciliteter
Clean, modern hotel with spacious rooms and friendly staff. Very convenient to walk into Bruges.
Overnattede 4 nætter i juli 2023
Svar fra DL den 2. aug. 2023
Dear all, Thanks for taking the time reviewing our hotel! We are glad to read that you've enjoyed your stay with us and hope to welcome you again in the future! Kind regards, Team Radisson Blu, Bruges

10/10 Fremragende

YING-CHIEH

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
距離車站非常的近很便利，居住環境很棒
Overnattede 1 nat i juli 2023
Svar fra KV den 24. jul. 2023
Dear guest, thank you for taking the time to review our hotel. We are very happy to read that you enjoyed your stay! We hope to welcome you again soon. Kind regards, Radisson Blu Brugge Team

8/10 Udmærket

Bharat

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
To sum up, it’s a modern, minimalistic hotel room. I like that it’s next to Brugge train station with free shuttle into Bruges center, but the hotel surroundings and parking lot could do with some trees, greenery, thus felt very industrial. Staff and service were courteous and helpful. The bathroom though could do with a towel bar or hook by the sink for the hand towels and a door hook for your pj/ clothes. They had electric kettle with coffee, tea bags including herbal tea bag and even hot chocolate! Oh, the King size bed is actually 2 twin beds with a filler in between. Should have a king size mattress topper to eliminate the feel of stiff mattress edgings. Other than these minor issues, hotel and room was nice and comfortable.
Overnattede 1 nat i juli 2023
Svar fra DL den 21. jul. 2023
Dear guest, Thanks for taking the reviewing your stay with us. We are glad to hear that you've enjoyed your stay with us and also do appreciate the tips you are providing us to improve our services in the future!Kind regards,Team Radisson Blu, Bruges

8/10 Udmærket

Jose

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Boa localização, hotel novo.
Overnattede 1 nat i juni 2023
Svar fra DL den 8. jul. 2023
Dear guest, Thanks for reviewing our hotel!We are glad to see that you've enjoyed your stay with us. We are already looking forward welcoming you and your family in the future. Kind regards,Team Radisson Blu, Bruges

10/10 Fremragende

Polychronis

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Excellent hotel
Excellent hotel in great location just 10 minutes from the city center!
Overnattede 2 nætter i juli 2023
Svar fra DL den 8. jul. 2023
Dear guest, Thanks for reviewing our hotel!We are glad to see that you've enjoyed your stay with us. We are already looking forward welcoming you and your family in the future. Kind regards,Team Radisson Blu, Bruges

10/10 Fremragende

Juan

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Nice hotel
Overnattede 2 nætter i juni 2023
Svar fra DL den 29. jun. 2023
Dear guest, Thanks for reviewing our hotel!We are glad to see that you've enjoyed your stay with us! We are already looking forward to welcome you in the future!Kind regards, Team Radisson Blu, Bruges

6/10 Okay

Sukhi

Rejste med partner
Overnattede 1 nat i juni 2023
Svar fra dl den 28. jun. 2023
Dear guest, Thanks for taking the time reviewing your stay!We are happy to see that you've enjoyed your stay with us. We are already looking forward to welcome you somewhere in the future!Kind regards, Team Radisson Blu, Bruges