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Anmeldelser af ibis budget Birmingham Centre

2.5 out of 5
ibis budget Birmingham Centre
1 Great Colmore Street, Birmingham, England

Anmeldelser

7,2

Godt

Bedømmelse på 10 − Fremragende. 328 af i alt 1032 anmeldelser" "
Bedømmelse på 8 − Udmærket. 288 af i alt 1032 anmeldelser" "
Bedømmelse på 6 − Okay. 177 af i alt 1032 anmeldelser" "
Bedømmelse på 4 − Dårligt. 116 af i alt 1032 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 123 af i alt 1032 anmeldelser" "

7,6/10

Rengøring

8,0/10

Service og personale

6,8/10

Faciliteter

6,8/10

Overnatningsstedets tilstand og faciliteter

7,2/10

Miljøvenligt

Anmeldelser

2/10 Forfærdeligt

Andreas

Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 3 nætter i april 2022
Svar fra reception den 13. apr. 2022
Thank you for taking the time to tell us about your experience at the ibis budget Birmingham Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.

10/10 Fremragende

Verificeret rejsende

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Enjoyed my stay
Absolutely amazing staff. The hotel is basic but the service is top tier and helpful. Very inclusive environment.
Overnattede 4 nætter i januar 2022
Svar fra reception den 25. jan. 2022
We very much appreciate your comments regarding your stay at the ibis budget Birmingham Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

2/10 Forfærdeligt

Georgie

Synes godt om: Service og personale
Synes ikke om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Do not stay at this hotel. The mattress are 2 inches thick. The pillows are very thin. There was dried blood on the floor. The rooms are clearly only sweeped as there was a large clump of dust/hair in the corner of the room. We checked out straight away. Staff lovely and offered refund. Could not fault the lovely, friendly staff but the hotel is horrendous.
Overnattede 3 nætter i maj 2024

10/10 Fremragende

Robert

Rejste med partner
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Good location
Overnattede 1 nat i maj 2024
Svar fra reception den 24. maj 2024
Thank you for your feedback. Hope to welcome you again soon

10/10 Fremragende

Tammy

Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Very clean friendly staff
Overnattede 2 nætter i maj 2024
Svar fra reception den 24. maj 2024
We are happy to read your stay was enjoyable we hope to welcome you again soon

8/10 Udmærket

Georgina, Alvaro Obregon

Synes godt om: Service og personale
Que está muy cerca del Bullring y de Grand Central
Overnattede 1 nat i maj 2024
Svar fra reception den 24. maj 2024
We really appreciate your feedback thank you for taking the time to leave it. We hope to welcome you again on your next visit to Birmingham

10/10 Fremragende

Hafsah

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Nice room, but staff are rude.
Overnattede 1 nat i maj 2024
Svar fra reception den 24. maj 2024
Thank you for your feedback, if you would like to discuss this further please contact the hotel h5678@accor.com

6/10 Okay

Jacqueline

Rejste i en gruppe
Synes godt om: Rengøring, service og personale
Ibis budget hotel was a cheap, convenient option for our 1 night stay, the hotel room was basic but clean, the bathroom facilities reminded us of a caravan.....bit of a tight squeeze, there were no kettle or iron. We had brekkie included within our price which consisted of toast, cereal, fruit Overall for the price Ibis budget was OK
Overnattede 1 nat i maj 2024
Svar fra reception den 24. maj 2024
Thank you for leaving us your feedback it is much appreciated.

10/10 Fremragende

cecilia alejandra

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Excelent
Overnattede 1 nat i maj 2024
Svar fra reception den 24. maj 2024
Thank you for your feedback it is much appreciated we hope to welcome you again soon

6/10 Okay

rachel

Forretningsrejsende
Synes godt om: Service og personale
The property is well staffed 24hours, my key card did not work as i didnt push it to the side. It was late and I was tired. A key card should be simple to use. The room was very basic as expected but the lack of sockets near the bed mesnt i couldnt charge my phone near me. The noise travelled alot between rooms and there seemed to be many intoxicated people wandering the halls. The elevator smelled of weed as well.
Overnattede 1 nat i maj 2024
Svar fra reception den 24. maj 2024
Thank you for your feedback we are sorry the hotel did not meet your expectations it is our hope to be given the chance to welcome you again soon.

4/10 Dårligt

Lucy

Rejste med partner
Synes ikke om: Overnatningsstedets tilstand og faciliteter
The cards to get into the rooms were consistently problematic requiring multiple trips to the front desk to try rectify them. Quite disappointed considering the price, for the facilities and area I would expect cheaper
Overnattede 2 nætter i maj 2024
Svar fra reception den 24. maj 2024
Thank you for your feedback, we appreciate your comments.

6/10 Okay

Kemis

Rejste i en gruppe
Synes godt om: Rengøring, service og personale
Synes ikke om: Faciliteter, overnatningsstedets tilstand og faciliteter
It was fine just for the 2 nights I was there but it’s rather rundown, the facilities are lacking but the staff were friendly and helpful, I’d only recommend if you have no other options and you’re staying 1-2 nights
Overnattede 2 nætter i maj 2024
Svar fra reception den 24. maj 2024
Thank you for your feedback we really do appreciate itWe hope to welcome you again soon.

8/10 Udmærket

Elizabeth

Rejste med partner
Remember this is a budget hotel, you get what you pay for! Travelled with my husband for one night and only needed a bed for a few hours after our concert finished, great location to venue and train station. Bed was comfortable enough to get a solid six hours sleep before showering and getting an early train home. Would stay again if ever in the area for a concert.
Overnattede 1 nat i maj 2024
Svar fra reception den 24. maj 2024
Thank you for taking the time to leave a review we are really happy you enjoyed your stay and look forward to welcoming you again

2/10 Forfærdeligt

Michael

Forretningsrejsende
Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
I would never stay there again
Overnattede 1 nat i maj 2024

6/10 Okay

Mr. Telvin

Forretningsrejsende, Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Staff professionalim was completely way beyond perfection.
Overnattede 1 nat i maj 2024
Svar fra reception den 24. maj 2024
Thank you for your comments

10/10 Fremragende

Rohilla

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i maj 2024
Svar fra reception den 24. maj 2024
Thank you for your feedback we are glad to see you enjoyed your stay with us.

6/10 Okay

Tinotenda

Overnattede 2 nætter i maj 2024
Svar fra reception den 24. maj 2024
Thank you for your feedback it is much appreciated.

2/10 Forfærdeligt

Darren

Overnattede 1 nat i maj 2024

4/10 Dårligt

Dexter

Overnattede 2 nætter i maj 2024

10/10 Fremragende

RICHARD

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Nice staff, clean and quiet, not far from train station, no frills but a lovely stay
Overnattede 1 nat i april 2024
Svar fra reception den 7. maj 2024
Thank you so much for your feedback it is very much appreciated.

8/10 Udmærket

Barbara

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Good overall
Overnattede 1 nat i maj 2024
Svar fra Emma/shift leader den 7. maj 2024
Thank you for sharing your feedback we really appreciate it and hope to welcome you again soon

10/10 Fremragende

Syeda

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
I like the view from my room 😍
Overnattede 1 nat i maj 2024
Svar fra Emma/shift leader den 7. maj 2024
Thank you for your feedback we really do appreciate it.

4/10 Dårligt

Adam

Rejste med partner
Synes ikke om: Faciliteter, overnatningsstedets tilstand og faciliteter
Not worth the money paid for the room. The room was basic, the door locks didn’t work properly so ended up back down at reception 3 times. One to miss I would suggest!
Overnattede 1 nat i april 2024
Svar fra reception den 7. maj 2024
Thank you for taking the time to tell us about your experience at the ibis budget Birmingham Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future

10/10 Fremragende

Ibrar

Overnattede 1 nat i april 2024
Svar fra reception den 24. maj 2024
Thank you for your feedback we really do appreciate it.We hope to see you again soon.

8/10 Udmærket

Yasmin

Rejste med familie, Rejste i en gruppe
Synes godt om: Service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Was clean, and convenient to the O2 academy the room was cute and the two hotel staff we spoke to we’re helpful
Overnattede 1 nat i marts 2024
Svar fra reception den 7. maj 2024
We very much appreciate your comments regarding your stay at the ibis budget Birmingham Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

4/10 Dårligt

Umme

Overnattede 1 nat i april 2024
Svar fra reception den 7. maj 2024
Thank you for taking the time to tell us about your experience at the ibis budget Birmingham Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.

8/10 Udmærket

Norman

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Very well run and clean budget hotel. Friendly and helpful staff.
Overnattede 1 nat i april 2024
Svar fra reception den 7. maj 2024
We very much appreciate your comments regarding your stay at the ibis budget Birmingham Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

10/10 Fremragende

Tracey

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
We booked an overnight stay as we had a concert. It was literally a 2 min walk to the o2 and about a 10 min or less walk to the town centre. It was cheap and cheerful pretty basic but it was really good for us and what we needed it for. Staff were really nice. No complaints from us.
Overnattede 1 nat i april 2024
Svar fra Emma/shift leader den 27. apr. 2024
Thank you so much for your feedback it is so nice nice hear such positive feedback. We hope to welcome you again soon.

8/10 Udmærket

Deanne

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Easy check in, polite staff, clean rooms and good location, great for O2 academy.
Overnattede 1 nat i april 2024
Svar fra Emma/shift leader den 27. apr. 2024
Thank you for your kind words. we really appreciate it. We hope to welcome you again soon.

10/10 Fremragende

Andrew

Rejste med partner
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Good
Overnattede 1 nat i april 2024
Svar fra Emma/shift leader den 27. apr. 2024
Thank you for your feedback it is very much appreciated we hope to welcome you again on your next visit to Birmingham

8/10 Udmærket

Imrul

Overnattede 1 nat i april 2024
Svar fra reception den 10. maj 2024
Thank you for your feedback it is very much appreciated we hope to welcome you again in the future

10/10 Fremragende

Rohilla

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 5 nætter i april 2024
Svar fra Emma/shift leader den 14. apr. 2024
Thank you

8/10 Udmærket

Helen

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Staff very friendly, facilities fine.. short walk to the restaurants etc.
Overnattede 1 nat i april 2024
Svar fra Emma/shift leader den 14. apr. 2024
Thank you so much for the feedback

10/10 Fremragende

Laurie

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great atmosphere / friendly efficient jolly staff/ easy to find/ nice breakfast options / Thankyou
Overnattede 2 nætter i april 2024
Svar fra Emma/shift leader den 14. apr. 2024
Thank you so much for the kind words

10/10 Fremragende

Selina

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Spent one night, can’t complain
Overnattede 1 nat i april 2024
Svar fra Emma/shift leader den 14. apr. 2024
Thank you

6/10 Okay

Stephen, Coventry

Overnattede 1 nat i april 2024
Svar fra reception den 7. maj 2024
Thank you for taking the time to tell us about your experience at the ibis budget Birmingham Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.

10/10 Fremragende

Stephen

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The receptionist went out of her way to help.
Overnattede 1 nat i april 2024
Svar fra Emma/shift leader den 8. apr. 2024
Thank you so much for the amazing feedback

6/10 Okay

Kieran

Rejste i en gruppe
Synes godt om: Rengøring, service og personale
Hotel was affordable and clean! Staff were friendly and helpful, however the key cards to get around the hotel rarely worked and you had to go back to reception to get them fixed. The area around the hotel was good in general, however there were a few occasions where some guests were followed by teenagers and other times where people would be urinating in public right opposite the hotel
Overnattede 3 nætter i marts 2024
Svar fra Emma/shift leader den 6. apr. 2024
Thank you for the feedback

6/10 Okay

Erik

Rejste med familie
reasonable location, just adjacent to china town with lots of asian restaurants; room size small as expected
Overnattede 2 nætter i marts 2024
Svar fra Emma/shift leader den 27. mar. 2024
Thankyou so much for the feedback and kind words

8/10 Udmærket

Tracy

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Really handy for the O2 Academy
Overnattede 1 nat i marts 2024
Svar fra Emma/shift leader den 27. mar. 2024
thank you

10/10 Fremragende

Tracy

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Close to shops and friendly staff
Overnattede 2 nætter i marts 2024
Svar fra Emma/shift leader den 27. mar. 2024
we are so happy our hotel was good for you

8/10 Udmærket

David

Overnattede 2 nætter i marts 2024
Svar fra Emma/shift leader den 14. apr. 2024
Thank you

6/10 Okay

Masashi

Overnattede 5 nætter i marts 2024
Svar fra Emma/shift leader den 27. mar. 2024
thank you

8/10 Udmærket

Maria

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Cheap and cheerful and right next to 02 academy. And about 10 mins to station.
Overnattede 1 nat i marts 2024
Svar fra Emma/shift leader den 27. mar. 2024
yes!!!great description, thank you so much

10/10 Fremragende

Grace

Overnattede 1 nat i marts 2024
Svar fra Emma/shift leader den 8. apr. 2024
Thank you so much for the amazing score

10/10 Fremragende

Peter

Rejste med partner
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Just an overnight stay
Overnattede 1 nat i marts 2024
Svar fra reception den 18. mar. 2024
Thank you for you feedback it is much appreciated we hope to welcome you again soon

10/10 Fremragende

Cai

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i marts 2024
Svar fra reception den 18. mar. 2024
Thank you for you feedback it is much appreciated we hope to welcome you again soon

10/10 Fremragende

Nina

Overnattede 1 nat i marts 2024
Svar fra Emma/shift leader den 6. apr. 2024
Thank you so much

8/10 Udmærket

Alex

Forretningsrejsende
Synes godt om: Rengøring
Great location, it has everyone you expect from a budget hotel !
Overnattede 1 nat i marts 2024
Svar fra Emma/shift leader den 14. mar. 2024
It is always a pleasure to receive positive feedback. I will share your feedback with the rest of our team. They will really appreciate it.We hope you had a wonderful city trip and will visit us again. We are looking forward to your next stay with us!

6/10 Okay

Joseph

Rejste med familie
Synes godt om: Rengøring
Synes ikke om: Overnatningsstedets tilstand og faciliteter
Property itself was fine, bit dated. The reason for the low review is because of the locks and entry system into the room. Staff not very willing to help. The other guests we spoke to also had the same problem. These would need to be updated as not very accessible, both in a literal sense, and in a disability sense. Being able to physically get into the room shouldnt feel like you're doing a puzzle.
Overnattede 2 nætter i marts 2024
Svar fra reception den 14. mar. 2024
Thank you for your feedback we are sorry your stay was marred by the door locks, we really appreciate your feedback and hope to welcome you again in the future