Alle de viste anmeldelser er indsendt af rigtige gæster. Kun rejsende, som har booket et ophold hos os, kan indsende en anmeldelse. Vi verificerer anmeldelser i henhold til vores retningslinjer og offentliggør alle anmeldelser, hvad enten de er positive eller negative.Flere oplysningerÅbner i et nyt vindue
Bedømmelse på 10 − Fremragende. 369 af i alt 999 anmeldelser" "
10 - Fremragende
369
Bedømmelse på 8 − Udmærket. 370 af i alt 999 anmeldelser" "
8 - Udmærket
370
Bedømmelse på 6 − Okay. 134 af i alt 999 anmeldelser" "
6 - Okay
134
Bedømmelse på 4 − Dårligt. 64 af i alt 999 anmeldelser" "
4 - Dårligt
64
Bedømmelse på 2 − Forfærdeligt. 62 af i alt 999 anmeldelser" "
2 - Forfærdeligt
62
8,6/10
Rengøring
8,8/10
Service og personale
7,4/10
Faciliteter
8,2/10
Overnatningsstedets tilstand og faciliteter
8,0/10
Miljøvenligt
Anmeldelser
10/10 Fremragende
Burhan
Rejste med familie
25. okt. 2023
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Burhan
Overnattede 3 nætter i oktober 2023
Svar fra easyHotel Birmingham den 27. okt. 2023
Thank you for your review. We are happy to see that you have enjoyed your stay here at easyHotel Birmingham and it was our pleasure to welcome you here. We thank you once again and cannot wait until we welcome you with us once again in the future.
8/10 Udmærket
Brian l
Forretningsrejsende
15. mar. 2023
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Brian l
Overnattede 1 nat i marts 2023
Svar fra easyHotel Birmingham den 15. mar. 2023
Dear Brian, Thank you for choosing easyHotel Birmingham and for taking the time to give us your significant feedback.Kind regards, easyHotel Birmingham
10/10 Fremragende
Helene
22. sep. 2021
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Dejligt sted og dejligt centralt.
Helene
Overnattede 3 nætter i september 2021
Svar fra EasyHotel Birmingham Team den 22. sep. 2021
Dear Helene
Thank you so much for your feedback regarding your recent stay with us here in Birmingham. We are glad you found our central location to be helpful during your stay. We hope to welcome you to the hotel again soon.
6/10 Okay
Verificeret rejsende
12. sep. 2020
Synes godt om: Service og personale, værelsets komfort
Synes ikke om: Overnatningsstedets tilstand og faciliteter
not my most pleasant stay
It sounded like there was some kind of rodent in the air conditioning vent. Tapping and whines came from there
Verificeret rejsende
Overnattede 1 nat i september 2020
Svar fra Customer Relations den 12. sep. 2020
Dear easy Customer
Thank you for taking the time to give us your significant feedback.
We are pleased you enjoyed our centrally located hotel and especially liked our high standards of cleanliness. That is what we aim for. We pride ourselves on always offering the best value for money and we're glad you picked up on this. Our staff is our greatest asset, so we're happy to hear that they were friendly and helpful during your stay!
We look forward to welcoming you back soon.
Best regards,
10/10 Fremragende
Glenn
Forretningsrejsende
7. sep. 2020
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Ingen varebil parkering men rigtig god
Ikke noget parkering for en varebil
Glenn
Overnattede 1 nat i september 2020
Svar fra Customer Relations den 7. sep. 2020
Dear customer,
Thank you for taking time to review your stay with us.
We are looking forward for your next visit!
Kind regards,
Guest relations
6/10 Okay
Verificeret rejsende
16. mar. 2020
Synes godt om: Værelsets komfort
Verificeret rejsende
Overnattede 2 nætter i marts 2020
Svar fra Customer Relations den 16. mar. 2020
Dear Customer,
Thank you for taking the time to give us your significant feedback.
We are pleased you enjoyed our centrally located hotel. That is what we aim for.
We look forward to welcoming you back soon.
Best regards,
Customer Relations
10/10 Fremragende
Kristian
26. jul. 2019
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Kristian
Overnattede 1 nat i juli 2019
Svar fra Hotel Management Team den 26. jul. 2019
Dear Kristian,
Thank you for taking the time to give us your significant feedback.
We are pleased you enjoyed our centrally located hotel and especially liked our high standards of cleanliness. That is what we aim for. We pride ourselves on always offering the best value for money and we're glad you picked up on this. Our staff is our greatest asset, so we're happy to hear that they were friendly and helpful during your stay!
We look forward to welcoming you back soon.
Best regards,
Hotel Management Team
10/10 Fremragende
Kristian
25. jul. 2019
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Simpelt
Hvis man bare skal bruge en seng og bad, så er det perfekt. Ligger tæt på alting i birmingham
Kristian
Overnattede 1 nat i juli 2019
Svar fra Hotel Management Team den 25. jul. 2019
"If you just need a bed and bath, it's perfect. Located close to everything in birmingham"
Dear Kristian,
Thank you for taking the time to give us your significant feedback.
We are pleased you enjoyed our centrally located hotel. That is what we aim for. We pride ourselves on always offering the best value for money and we're glad you picked up on this.
We look forward to welcoming you back soon.
Best regards,
Hotel Management Team
4/10 Dårligt
Tobias
11. mar. 2019
Synes godt om: Rengøring, service og personale
Not that great
Very small rooms without windows. Bathrooms are only separated by a simple glass wall that leaves little privacy when using it.
Tobias
Overnattede 1 nat i marts 2019
Svar fra Hotel Management Team den 11. mar. 2019
Dear Tobias,
Thank you for taking the time to review your stay with us.
We do have different types of rooms, which can be chosen directly from the easyHotel website, to suit everyone. We're disappointed to hear you found our bathrooms to have lack of privacy due to our bathroom facilities. We hope it wasn't too much of an inconvenience to you.
We look forward to your next stay with us.
Best Regards,
Hotel Management Team
10/10 Fremragende
Anna
Rejste i en gruppe
27. maj 2024
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Check in and check out was so smooth! The room was clean and nicer than expected. Shoutout to Eliza on reception who was so kind and helpful every time :)
Anna
Overnattede 1 nat i maj 2024
Svar fra easyHotel Birmingham den 27. maj 2024
Dear Anna, Thank you for your wonderful feedback!We're thrilled to hear that you had a smooth check-in and check-out experience and that the room exceeded your expectations in terms of cleanliness and comfort. It's fantastic to know that Eliza provided you with kind and helpful service throughout your stay. We'll be sure to pass along your compliments to her.We hope to welcome you back for another enjoyable stay in the future!Warm regards,easyHotel Birmingham
10/10 Fremragende
Matthew
Rejste med partner
27. maj 2024
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
I've never stayed in an easy hotel before it suited my wife and i just somewhere to lay our heads for the night it was clean and tidy ,staff very friendly and a good price for the centre of Birmingham.
Matthew
Overnattede 1 nat i maj 2024
Svar fra easyHotel Birmingham den 27. maj 2024
Thank you for choosing to stay with us!We're thrilled to hear that your first experience with easyHotel was a positive one and that our hotel suited your needs perfectly. It's wonderful to know that you found our rooms clean and tidy, our staff friendly, and our location convenient for exploring the center of Birmingham.We appreciate your feedback and hope to have the pleasure of welcoming you back for another comfortable stay in the future.Warm regards,
10/10 Fremragende
Jo
25. maj 2024
Synes godt om: Service og personale, faciliteter
Exactly as advertised, close to the railway station, able to walk to Utilita Arena, receptionist Victoria very helpful and welcoming, especially when giving directions. Also offered calling me a taxi if needed. Will happily book again if needed.
Jo
Overnattede 1 nat i maj 2024
Svar fra easyHotel Birmingham den 25. maj 2024
We're delighted to hear that your stay with us lived up to your expectations and that our location near the railway station and Utilita Arena suited your needs perfectly. It's wonderful to know that Victoria provided you with such helpful and welcoming service. We'll be sure to pass on your kind words to her. We look forward to the opportunity to welcome you back whenever you're in need of accommodation in the area!Warm regards,
8/10 Udmærket
Andrew
19. maj 2024
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Good quality for the price. Quiet in the room.
Andrew
Overnattede 2 nætter i maj 2024
Svar fra easyHotel Birmingham den 21. maj 2024
Dear Andrew,Thank you for your feedback! We're glad to hear that you found our hotel to offer good quality for the price and that your room was quiet, providing you with a comfortable stay. If there's anything else we can do to enhance your experience or if you have any further feedback, please feel free to let us know. We look forward to welcoming you back for another stay in the future!Kind regards,
8/10 Udmærket
Mark
19. maj 2024
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Cheap, convenient and clean. Perfect for quick 1 night stop over.
Mark
Overnattede 1 nat i maj 2024
Svar fra easyHotel Birmingham den 19. maj 2024
Dear Mark,Thank you for your feedback! We're delighted to hear that you found our hotel cheap, convenient, and clean, making it perfect for a quick one-night stopover. We appreciate your kind words and hope to have the pleasure of welcoming you back for another stay in the future!Kind regards,
8/10 Udmærket
Kyleigh
18. maj 2024
Synes godt om: Rengøring, service og personale, faciliteter
Very small space, good for 1 person or 1 night
Kyleigh
Overnattede 1 nat i maj 2024
Svar fra easyHotel Birmingham den 19. maj 2024
Dear Kyleigh,Thank you for your feedback! We appreciate your comments regarding the size of the room. We understand that our rooms may be compact, but we're glad to hear that you found it suitable for a single person or a short stay.If you have any further feedback or if there's anything we can do to improve your experience in the future, please don't hesitate to let us know. We value your input and hope to have the opportunity to welcome you back for another stay.Kind regards,
8/10 Udmærket
Kathleen
17. maj 2024
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Kathleen
Overnattede 1 nat i maj 2024
Svar fra easyHotel Birmingham den 19. maj 2024
Dear Kathleen,Thank you for taking your time to review your stay with us!We are looking forward to welcoming you again in the future.Kind regards,
8/10 Udmærket
Kerstin
29. apr. 2024
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
The room was very small, but functional. Spotlessly clean, comfortable beds and linens, and quiet. Check in was almost too quick - I had a hard time catching everything she was saying. Super convenient to rail station and many restaurants. Great value for money but if you are a large person who has trouble in small places you might want to try somewhere else.
Kerstin
Overnattede 1 nat i april 2024
Svar fra easyHotel Birmingham den 29. apr. 2024
Dear Kerstin, Thank you for your review! We're glad to hear that you found your room functional, spotlessly clean, and with comfortable beds and linens. It's also great to know that you appreciated our location near the rail station and many restaurants, as well as the value for money we offer.We apologize if your check-in felt rushed; we'll ensure our staff take the time to communicate clearly with our guests.We understand that our rooms can be compact, and we appreciate your advice for larger individuals who might prefer more space. If you have any other suggestions or need assistance with future bookings, we're here to help.Thank you for staying with us, and we hope to welcome you back soon.Best regards,easyHotel Birmingham
8/10 Udmærket
Manuela Alexandra
Rejste med familie
27. apr. 2024
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The room is small, but ok for three nights and two people.
A table or something for our stuff had been nice. There wasn‘t anything of this kind in the room. Only two small beds.
Manuela Alexandra
Overnattede 3 nætter i april 2024
Svar fra easyHotel Birmingham den 27. apr. 2024
Dear Manuela,Thank you for your feedback. We're glad that the room was suitable for your stay, but we understand that more storage or a table for your belongings would have been helpful. We appreciate your suggestion, and we'll take it into consideration as we work on improving the layout and functionality of our rooms.If you have further comments or suggestions, please don't hesitate to let us know. We hope to welcome you back for a more comfortable experience in the future.Best regards,easyHotel Birmingham
6/10 Okay
Sharon
25. apr. 2024
Synes ikke om: Faciliteter, overnatningsstedets tilstand og faciliteter
An okay stay.
Sharon
Overnattede 1 nat i april 2024
Svar fra easyHotel Birmingham den 27. apr. 2024
Dear Sharon,Thank you for sharing your feedback. We appreciate your rating and are glad to hear that you had an okay stay. If there's anything we could do to improve or if you have any specific comments you'd like to share, we'd love to hear from you. We hope to have the opportunity to welcome you back for an even better experience.Best regards,easyHotel Birmingham
10/10 Fremragende
jay
Forretningsrejsende, Rejste i en gruppe
25. apr. 2024
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
We had no windows which was actually great after a night out. Perfect for the lads not with the Mrs.
jay
Overnattede 1 nat i april 2024
Svar fra easyHotel Birmingham den 25. apr. 2024
Dear Jay,Thank you for rating us 5 out of 5! We’re thrilled that you had a fantastic experience with us. We look forward to welcoming you back for another great stay!Best regards,easyHotel Birmingham.
8/10 Udmærket
Steven
Rejste med familie
18. apr. 2024
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Not far to walk from train station and shopping centre staff were helpful we used it as a quick overnight stay so didn't need all the trimmings but still had good bathroom and TV in room.
Steven
Overnattede 1 nat i april 2024
Svar fra easyHotel Birmingham den 18. apr. 2024
Dear Steven, Thank you for your review! We're delighted to hear that you found our hotel conveniently located near the train station and shopping centre. It's great to know that our staff were helpful and that you had everything you needed for a quick overnight stay, including a good bathroom and TV in your room. We appreciate your feedback and hope to welcome you back for another pleasant stay in the future!Best wishes, easyHotel Birmingham
10/10 Fremragende
Pammie
Rejste i en gruppe
14. apr. 2024
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
It was lovely clean & bright everything we needed for our visit staff very nice friendly & helpful
Pammie
Overnattede 1 nat i april 2024
Svar fra easyHotel Birmingham den 14. apr. 2024
Thank you for sharing your positive feedback with us! We're thrilled to hear that you found our hotel lovely, clean, and bright, and that it had everything you needed for your visit. We're also delighted to hear that our staff were very nice, friendly, and helpful during your stay.Your kind words mean a lot to us, and we're grateful for the opportunity to have hosted you. If you ever find yourself back in the area, we would be delighted to welcome you back for another enjoyable stay.Thank you for choosing to stay with us!Best regards,
2/10 Forfærdeligt
john
9. apr. 2024
Synes godt om: Rengøring, service og personale
john
Overnattede 2 nætter i februar 2024
Svar fra easyHotel Birmingham den 10. apr. 2024
Dear John,Thank you for taking the time to leave a review. We appreciate your feedback and regret to hear that your experience did not meet your expectations.Best regards,
10/10 Fremragende
Kevin
8. apr. 2024
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Kevin
Overnattede 3 nætter i april 2024
Svar fra easyHotel Birmingham den 10. apr. 2024
Dear Kevin,Thank you so much for your fantastic 5/5 rating! We are thrilled to hear that you had such a wonderful experience during your stay at our hotel. Your feedback is greatly appreciated and serves as motivation for our team to continue delivering excellent service to all our guests.We look forward to welcoming you back again soon for another outstanding experience.Best regards,
10/10 Fremragende
Kourtney
4. apr. 2024
Kourtney
Overnattede 2 nætter i marts 2024
Svar fra easyHotel Birmingham den 25. apr. 2024
Dear Kourtney,Thank you for rating us 5 out of 5! We’re thrilled that you had a fantastic experience with us. We look forward to welcoming you back for another great stay!Best regards,easyHotel Birmingham.
6/10 Okay
Corwin
Rejste med partner
3. apr. 2024
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Synes ikke om: Faciliteter
Booked a double room last minute, hotel was ok to get to, check in was easy and staff are polite. Basic double room with no windows was very small but clean. Ok facilities inside the room.
Corwin
Overnattede 1 nat i marts 2024
Svar fra easyHotel Birmingham den 13. apr. 2024
Dear Corwin,Thank you for taking the time to share your feedback with us. We're glad to hear that you found our hotel easy to get to and that the check-in process was smooth. It's also great to know that you found our staff polite and the room clean.We appreciate your feedback regarding the size of the room and the facilities. We strive to provide a comfortable experience for all our guests, and we'll certainly take your comments into consideration for future improvements.Thank you for choosing to stay with us, and we hope to have the opportunity to welcome you back for an even better experience in the future.Best regards,
8/10 Udmærket
??
21. mar. 2024
Synes godt om: Rengøring, service og personale
必要最低限の設備ですが、シンプルで居心地良く過ごせました。バーミンガムの駅から近く荷物も預かっもらえて助かりました。
Although the facilities are minimal, it was simple and comfortable. It was convenient because it was close to Birmingham station and I was able to store my luggage there
??
Overnattede 1 nat i marts 2024
Svar fra easyHotel Birmingham den 22. mar. 2024
Dear Miwa, Thank you for your feedback! We're glad to hear that you found our hotel to be convenient and comfortable during your stay. Our team strives to provide a hassle-free experience for our guests, and we're pleased to hear that you were able to take advantage of our luggage storage service.We appreciate your feedback and hope to have the opportunity to welcome you back in the future.Warm regards,easyHotel Birmingham
10/10 Fremragende
Kellie
8. mar. 2024
Synes godt om: Rengøring, service og personale
Staff very nice, room fine, of small. Clean, but super noisy and horrible bed. You could hear everything from next room and corridor as well as loud music from a bar pr soemthing, I assume, until midnight.
Kellie
Overnattede 1 nat i marts 2024
Svar fra easyHotel Birmingham den 8. mar. 2024
Dear Kellie,Thank you for taking the time to share your feedback with us.We're delighted to hear that you found our staff very nice and the room satisfactory in terms of cleanliness. However, we sincerely apologize for the noise disturbances and discomfort you experienced during your stay. Please know that we take such concerns seriously and will address them with our team to ensure improvements are made.We appreciate your understanding and hope to have the opportunity to provide you with a more peaceful and comfortable experience in the future.Best regards,
8/10 Udmærket
PETER
7. mar. 2024
PETER
Overnattede 1 nat i marts 2024
Svar fra easyHotel Birmingham den 8. apr. 2024
Dear Peter,Thank you for sharing your experience with us!We hope to welcome you back again soon for another pleasant stay.Best regards,
2/10 Forfærdeligt
Lewis Nathan
Forretningsrejsende
28. feb. 2024
Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Had to leave the property and book another hotel
Lewis Nathan
Overnattede 1 nat i februar 2024
Svar fra easyHotel Birmingham den 28. feb. 2024
Dear Lewis,We are deeply sorry to learn that your experience at our property led to your decision to seek alternative accommodation. It's disheartening to hear that we fell short of meeting your expectations during your stay.We would appreciate any further details you could provide regarding the issues you encountered so that we can address them promptly and prevent similar occurrences in the future. Kindly, contact us directly so we can investigate this matter.Your comfort and satisfaction are of utmost importance to us, and we regret that we were unable to deliver the experience you deserved.Please accept our sincere apologies, and we hope to have the opportunity to regain your trust in the future.Warm regards,easyHotel Birmingham
10/10 Fremragende
Mike
26. feb. 2024
Mike
Overnattede 1 nat i februar 2024
Svar fra easyHotel Birmingham den 28. feb. 2024
Dear Mike, Thank you for taking the time to give us your fantastic feedback. We are happy to see that you have enjoyed your stay with us and it was our pleasure to welcome you here.Best wishes,easyHotel Birmingham
8/10 Udmærket
Lester
Forretningsrejsende
21. feb. 2024
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
A good budget hotel
A good budget hotel no frills in city centre
Lester
Overnattede 1 nat i februar 2024
Svar fra easyHotel Birmingham den 21. feb. 2024
Dear Lester, Thank you for choosing to stay with us and for your kind feedback!We are looking forward to welcoming you back soon.Best regards,easyHotel Birmingham
10/10 Fremragende
Tyler
Rejste i en gruppe
21. feb. 2024
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Good
Room was clean and worker at the desk was sound
Tyler
Overnattede 1 nat i februar 2024
Svar fra easyHotel Birmingham den 21. feb. 2024
Dear Tyler, Thank you for choosing to stay with us and for your kind feedback!We are looking forward to welcoming you back soon.Best regards,easyHotel Birmingham
8/10 Udmærket
J
19. feb. 2024
J
Overnattede 1 nat i februar 2024
Svar fra easyHotel Birmingham den 20. feb. 2024
Dear J, Thank you for taking the time to rate your experience. We value all feedback as it helps us improve our services. If you have any specific comments or suggestions for how we can elevate your experience, please feel free to share them with us. We strive to ensure that every guest has a wonderful stay with us.Kind regards,easyHotel Birmingham
10/10 Fremragende
Abigail
15. feb. 2024
Abigail
Overnattede 1 nat i februar 2024
Svar fra easyHotel Birmingham den 22. mar. 2024
Dear Abigail,Thank you for the 5/5 rating! We appreciate your feedback.We look forward to welcoming you again soon!Warm regards, easyHotel Birmingham
10/10 Fremragende
Mariya
15. feb. 2024
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
VICTORIA IS AMAZING
Victoria was very helpful and offered a help with my booking and offered me a complimentary late check out
Mariya
Overnattede 1 nat i februar 2024
Svar fra easyHotel Birmingham den 15. feb. 2024
Dear Mariya,Thank you for your amazing review!We appreciate your feedback and are pleased to hear that you enjoyed a lovely welcoming service from our staff - this is what we strive for.We look forward to welcoming you back on your next visit!Best regards,
8/10 Udmærket
Dorotea
13. feb. 2024
Dorotea
Overnattede 8 nætter i februar 2024
Svar fra easyHotel Birmingham den 22. mar. 2024
Dear Dorotea,Thank you for the 4/5 rating! We appreciate your feedback.We look forward to welcoming you again soon!Warm regards, easyHotel Birmingham
10/10 Fremragende
Fabián
Rejste med familie
11. feb. 2024
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Fabián
Overnattede 1 nat i februar 2024
Svar fra easyHotel Birmingham den 14. feb. 2024
Dear Fabian,Thank you for choosing to stay with us and for your kind feedback!We hope to welcome you back for another pleasant experience in the future!Best regards,easyHotel Birmingham
10/10 Fremragende
Ramadan
Rejste med partner
11. feb. 2024
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Classy
Ramadan
Svar fra easyHotel Birmingham den 14. feb. 2024
Dear Ramadan,Thank you for choosing to stay with us and for your kind feedback!We hope to welcome you back for another pleasant experience in the future!Best regards,easyHotel Birmingham
2/10 Forfærdeligt
Gerry
9. feb. 2024
Synes godt om: Service og personale
Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter
I'm familiar with the concept of super-budget hotels, but easyHotel is just taking the piss. Disgraceful room -- permanently damp feeling. Nothing to put your clothes on at night -- not a table, a chair, nothing. Not even a plastic cup to allow me take my medication. An empty box room with bed only -- costing £195 for 3 nights. You should be ashamed of yourselves for this rip-off masquerading as part of the hospitality sector.
I'll be submitting a review on several portals.
Gerry
Overnattede 3 nætter i februar 2024
Svar fra easyHotel Birmingham den 14. feb. 2024
Dear Gerry,I apologize for the disappointment and inconvenience you experienced during your recent stay with us at easyHotel. Your feedback is truly valuable to us, and we regret that we did not meet your expectations.We understand your concerns regarding the room's condition and amenities. Please know that we we are a proud super budget hotel hence the facilities we offer.Your comments regarding the room's dampness are concerning and we apologize for any discomfort this may have caused you. Cups and free hot and cold water are always available at reception. We strive to provide a comfortable and welcoming environment for all our guests, and we regret that we fell short of this commitment during your stay. Please rest assured that we will address the issues you have raised to prevent similar occurrences in the future. We appreciate your candid feedback and will use it to improve our services and facilities.Once again, we apologize for the inconvenience you experienced, and we hope to have the opportunity to welcome you back in the future and provide you with a more positive experience.Sincerely,easyHotel Birmingham
10/10 Fremragende
Fuk Ying
8. feb. 2024
Fuk Ying
Overnattede 1 nat i februar 2024
Svar fra easyHotel Birmingham den 14. feb. 2024
Dear Fuk Ying, Thank you for choosing to stay with us and for your kind feedback!We hope to welcome you back for another pleasant experience in the future!Best regards,easyHotel Birmingham
8/10 Udmærket
Hasan Zaman
Forretningsrejsende
30. jan. 2024
Synes godt om: Rengøring, service og personale
Good clean Hotel,. in terms of price this could be one of best option. But rooms are tiny and not good for family tour.
Hasan Zaman
Overnattede 1 nat i januar 2024
Svar fra easyHotel Birmingham den 1. feb. 2024
Dear Hasan,Thank you for taking the time to share your feedback with us. We're pleased to hear that you found our hotel clean and a good option in terms of price.We understand your concerns about the size of our rooms, and we apologize if they did not meet your expectations. We strive to provide comfortable accommodations for all our guests, and we appreciate your input regarding this matter.We're looking forward to welcoming you in the future!Warm regards,
10/10 Fremragende
Stephanie
30. jan. 2024
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
I like this area and the places around it.
Stephanie
Overnattede 5 nætter i januar 2024
Svar fra easyHotel Birmingham den 30. jan. 2024
Dear Stephanie,We appreciate your kind words and hope to welcome you back for another enjoyable visit in the future!Warm regards,easyHotel Birmingham
6/10 Okay
Peter
29. jan. 2024
Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter, værelsets komfort
All good for the money. Great location.
Peter
Overnattede 3 nætter i januar 2024
Svar fra easyHotel Birmingham den 29. jan. 2024
Dear Peter,Thank you for your feedback! We're glad to hear that you found our hotel satisfactory for the value and that you appreciated our great location.We hope you had a pleasant stay overall and look forward to welcoming you back in the future!Best regards,
10/10 Fremragende
Anna
25. jan. 2024
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Anna
Overnattede 1 nat i januar 2024
Svar fra easyHotel Birmingham den 26. jan. 2024
Dear Anna,Thank you for staying with us and taking the time to rate your experience. We hope to welcome you again in the future. Best wishes, easyHotel Birmingham
8/10 Udmærket
Sara
25. jan. 2024
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Sara
Overnattede 1 nat i januar 2024
Svar fra easyHotel Birmingham den 26. jan. 2024
Dear Sara, Thank you for staying with us and taking the time to rate your experience. We hope to welcome you again in the future. Best wishes, easyHotel Birmingham
10/10 Fremragende
Fiona CFChai
23. jan. 2024
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
I love this EasyHotel as it is very near to the theatre! Also easy to get to China Town for meals! Very clean room & staff friendly! Best regards!I am a London MIH!
Fiona CFChai
Overnattede 1 nat i december 2023
Svar fra easyHotel Birmingham den 23. jan. 2024
Dear Guest,Thank you so much for taking the time to share your positive experience with us! We're thrilled to hear that you enjoyed your stay at EasyHotel.It's wonderful to know that our convenient location, cleanliness, and friendly staff contributed to your overall satisfaction. We appreciate your kind words and are delighted that our proximity to the theatre and accessibility to China Town added value to your visit.Your feedback motivates us to continue providing excellent service. If there's anything specific you loved or any suggestions you'd like to share, feel free to let us know.We look forward to welcoming you back to EasyHotel in the future! If you have any upcoming plans, don't hesitate to reach out.Best regards,
6/10 Okay
James
21. jan. 2024
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Good location but very basic.
Positives: Excellent location. Easy to find. Plenty of car parks nearby. Staff friendly and helpful.
Negatives: Room extremely small. Could barely get past the end of the bed. Music from the bar next door could be heard until late.
James
Overnattede 1 nat i januar 2024
Svar fra easyHotel Birmingham den 21. jan. 2024
Dear James,Thank you for sharing your feedback. We're pleased you enjoyed the excellent location, easy accessibility, and the friendly, helpful staff.We apologize for any inconvenience caused by the room size and noise from the neighbouring bar. Your comments are valuable, and we'll certainly take them into consideration as we strive to enhance our guests' experience.Best regards,
10/10 Fremragende
Martin
20. jan. 2024
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Martin
Overnattede 1 nat i januar 2024
Svar fra easyHotel Birmingham den 20. jan. 2024
Dear Martin,Thank you so much for taking the time to give us a perfect 10/10 rating! We appreciate your positive feedback and are thrilled to know that you had a fantastic experience during your stay.If there's anything specific that you particularly enjoyed or if you have any preferences for your next visit, please feel free to let us know. We look forward to the opportunity to welcome you back for another wonderful stay.Thank you for choosing to stay with us!Best regards,
10/10 Fremragende
Lauren
17. jan. 2024
Lauren
Overnattede 1 nat i januar 2024
Svar fra easyHotel Birmingham den 19. jan. 2024
Dear Lauren,Thank you for taking the time to give us your fantastic feedback. We are happy to see that you have enjoyed your stay with us and it was our pleasure to welcome you here.Best wishes,