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Anmeldelser af Britannia Hotel Coventry

3 out of 5
Britannia Hotel Coventry
Fairfax Street, Coventry, England

Anmeldelser

5,8
Bedømmelse på 10 − Fremragende. 149 af i alt 1004 anmeldelser" "
Bedømmelse på 8 − Udmærket. 221 af i alt 1004 anmeldelser" "
Bedømmelse på 6 − Okay. 213 af i alt 1004 anmeldelser" "
Bedømmelse på 4 − Dårligt. 173 af i alt 1004 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 248 af i alt 1004 anmeldelser" "

6,0/10

Rengøring

6,2/10

Service og personale

5,6/10

Faciliteter

5,2/10

Overnatningsstedets tilstand og faciliteter

5,8/10

Miljøvenligt

Anmeldelser

4/10 Dårligt

Christoffer

Forretningsrejsende
Synes godt om: Service og personale
Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i september 2021

6/10 Okay

Klaus

Forretningsrejsende
Synes godt om: Service og personale, værelsets komfort
Overnattede 1 nat i marts 2020

4/10 Dårligt

Laura

Overnattede 1 nat i oktober 2019

8/10 Udmærket

Liz

Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
The cleanliness was exceptional. The decor of my room on the 5th floor was nice. Slept well. No problems. But I would have liked a warmer welcome when I checked in. Please ask staff to say 'Welcome'. They might like to ask 'Is this your first time to stay at Britannia?' 'Where have you travelled from today?' Anything like that would be nice and doesn't take long!
Overnattede 1 nat i maj 2024

6/10 Okay

John

Synes godt om: Service og personale
When booking my stay at Britannia, I made the decision to do so judging by the photo displayed on the Britannia website thinking it looked ok. But on my day of arrival and as my cab was approaching the hotel my heart sank when I looked up and saw just how filthy dirty the outside of the Britannia looked, I couldn't believe what I was seeing. I don't know when this hotel opened, but I would guess that the outside of the Britannia has never been cleaned since it's opening day which I would think could possibly be late 70's / early 80's, that's a long time without a scrub. Having said that, my room was a decent size, it appeared to be clean enough, but I couldn't help but feel unclean whilst staying there because of how the outside of the Britannia looked. This hotel is really old, as were the fixtures and fittings in my room. No mixture taps in the bathroom because they wouldn't have been invented when this hotel opened, but it left using the hot water tap impossible because it was so boiling hot, and you would have to turn the cold tap so many times before the water would start to run. I honestly considered moving to another hotel, but the only reason I stayed was because the staff were nice and very friendly, plus I got so caught up in the history of Coventry and it's ancient buildings that it took my mind off the Britannia. I really did enjoy Coventry itself, but if I were ever to return I would not be staying at the Britannia. This place need a huge injection of money.
Overnattede 10 nætter i maj 2024

2/10 Forfærdeligt

Mike

Forretningsrejsende
Synes ikke om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
In all my years of working away this has to be the worst place I’ve stayed in. Staff were poor, policies are shocking, unhelpful, inconvenient. I could probably go on all night. I even found the general manager quite rude tbh Might be cheaper than everywhere else but there is a reason why Sorry to be so negative
Overnattede 4 nætter i maj 2024

2/10 Forfærdeligt

Sukhdev

Rejste med partner
Synes ikke om: Service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The service at this hotel was the worst i have ever experienced in my life of travels, we couldn't even stay the night, radiator was not working the shower water was not working and everytime i left my room staff had to rest my key. When informed manager she said we were being fussy and asked for a lot, i didnt stay the night and they refused to refund my monies or the payment for the breakfast that wasn't eaten. Worst hotel ever avoid.
Overnattede 1 nat i april 2024

4/10 Dårligt

Tapan

Rejste med partner
Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
Synes ikke om: Service og personale
Had booked a room for my grandson through Expedia who is UK citizen and was visiting Coventry. University . I paid with my credit card and Booking was confirmed. But when he went to checkin, was asked to give a credit card to bill 1 penny for verification. He didn’t have physical card, and uses online card from phone. And was not able to cancel or change name on the booking. While finally he was allowed to checkin, was a very bad experience. Never had this problem in any other hotel in other countries or in London..
Overnattede 1 nat i april 2024

6/10 Okay

Peter

Forretningsrejsende
It was ok for a one night stay, but it’s a bit rich to expect guests to pay for Wi-Fi access when other similarly budget priced but better appointed hotels do not.
Overnattede 1 nat i marts 2024

2/10 Forfærdeligt

Tiffany

Nin
Overnattede 1 nat i marts 2024

10/10 Fremragende

Imran, Wolverhampton

Overnattede 4 nætter i marts 2024

4/10 Dårligt

Mr Steven

Rejste med familie, Forretningsrejsende
Synes ikke om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Hotel is shabby and old , room was ok but bathroom was tired and felt grubby . They demand photo id from all visitors to book in but this isn't mentioned anywhere when you book . There is no onsite parking ( again not mentioned at booking ) and the suggested car park is a grim .
Overnattede 1 nat i marts 2024

4/10 Dårligt

Aliesha

Rejste med partner
Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Check in staff was rude, felt unwelcome. Could sleep due to loud banging outside and the room itself was not very clean. Towels etc had marks on them & grime in the shower.
Overnattede 1 nat i marts 2024

8/10 Udmærket

OLUSAKIN

Overnattede 1 nat i marts 2024

8/10 Udmærket

Geoffrey

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Room facilities excellent, recently decorated.
Overnattede 1 nat i februar 2024

10/10 Fremragende

Imran, Wolverhampton

Rejste med partner, Forretningsrejsende
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Comfortable room
Overnattede 2 nætter i februar 2024

6/10 Okay

Danny

Rejste med partner
Synes godt om: Service og personale
Where as the staff cannot be faulted at this establishment, there were elements that were rather concerning, there was constant noise from the street, the bed was extremely hard and at 4am there was someone walking up and down the hallways nocking on doors pretending to be paramedics, this was quite concerning as when I asked at reception upon checking out they had no recollection of any paramedics being in the building at that time.
Overnattede 1 nat i februar 2024

6/10 Okay

Gladys

Synes ikke om: Rengøring
Rooms dirty not cleaned properley beds uncomfortable.
Overnattede 3 nætter i februar 2024

8/10 Udmærket

Stephen

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
A nice place to stay
This hotel is always a good value for money with nice room normally with a bath and shower. Just across the road from the transport museam
Overnattede 1 nat i februar 2024

4/10 Dårligt

Kulwinder kaur

Overnattede 2 nætter i februar 2024

2/10 Forfærdeligt

Christiana

Overnattede 1 nat i februar 2024

8/10 Udmærket

Rehan

Forretningsrejsende
Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
It was value for the money, nice location
Overnattede 2 nætter i februar 2024

2/10 Forfærdeligt

Dave

Overnattede 1 nat i februar 2024

10/10 Fremragende

Stephen

Overnattede 1 nat i februar 2024

4/10 Dårligt

Brian

Overnattede 2 nætter i januar 2024

8/10 Udmærket

Beverly

Synes godt om: Rengøring, service og personale
Good location and staff is friendly
Overnattede 1 nat i januar 2024

2/10 Forfærdeligt

Songul

Rejste med familie
Synes ikke om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Wifi is not free eve though the property description says it is free
Overnattede 1 nat i januar 2024

8/10 Udmærket

Stephen

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
A nice place to stay
The Hotel.is a nice place to stay opposite the main bus station and close to city centre.Right near some good restraunts and a good Witherspoon's pub. After 6pm you have to press a button to enter the hotel with security on so quite safe
Overnattede 2 nætter i januar 2024

10/10 Fremragende

Wayne

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i januar 2024

8/10 Udmærket

Claudette

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The first thing is the location is good. Staff pleasant and helpful. You had a choice of breakfast, and what was very helpful was I need to check out at 10am but I had engagements for the rest of the day before going home and was able to leave my luggage in a safe place at the hotel and collect it when I was ready, no extra charge.
Overnattede 2 nætter i januar 2024

6/10 Okay

Hanatu

Overnattede 2 nætter i december 2023

10/10 Fremragende

Stephen

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
A good city centre located Hotel
I have stayed here a few times it's a nice hotel .A bit old looking but very comfortable and Value for money .I have extended my stay day by day .As I came for2 days after my mother died but sort things out is taking a while .But staff are very helpful and make it easy.makes the stay relaxing .In city centre so near shopping and places to eat,with the motor museum and Main bus station opposite
Overnattede 1 nat i december 2023

2/10 Forfærdeligt

Deborah

Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter, værelsets komfort
Rude manager Terrible
Overnattede 1 nat i december 2023

2/10 Forfærdeligt

Austin

Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Worst hotel in Coventry avoid
Didn’t get to to stay because they refused my partner because she didn’t have any I’d. I booked the Room Had my passport, so couldn’t cancel because it was non refundable. Worst hotel experience I’ve ever had shocking customer service
Overnattede 1 nat i december 2023

10/10 Fremragende

mohammed

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
amazing hotel
Overnattede 1 nat i november 2023

6/10 Okay

Jashanpreet

Synes ikke om: Overnatningsstedets tilstand og faciliteter
Average
Overnattede 1 nat i november 2023

8/10 Udmærket

Paul

Overnattede 1 nat i oktober 2023

4/10 Dårligt

Jennifer

Forretningsrejsende, Rejste med familie og småbørn
Synes ikke om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
While the price was reasonable, other factors were below average for such a reputable organization. I understand the efforts put into managing businesses like these but thus one did not meet any expectations. Three most significant things that weren’t good about our stay: WiFi is not available unless it’s paid for separately and even then it’ll be for one device only. We weren’t told about this until the morning after we checked in. The shower head in our room had no control, only the tub tap worked and even then there was nothing to collect the water with for a decent wash. One of the female staff at the reception desk had a constant frown all night, did not check us in when the other staff was busy and would not open the door when I was locked out due to a fault that developed in the front door. I waited until another resident who was stepping out opened the door from inside. I’m not sure why she was unhappy but I did not expect that to be transferred to customers. Overall underwhelming experience, I just remember we could not wait to leave.
Overnattede 2 nætter i november 2023

10/10 Fremragende

Fatimatou

Overnattede 3 nætter i november 2023

2/10 Forfærdeligt

Paul

Rejste i en gruppe
Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i november 2023

4/10 Dårligt

Manil

Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i november 2023

2/10 Forfærdeligt

Melvin chiat hwa

Rejste med partner
Synes ikke om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Other than near Coventry Uni, the rest is bad. Poor staff service. Dirty bed. Smoking smell.
Overnattede 2 nætter i november 2023

6/10 Okay

Steffeny

Overnattede 1 nat i november 2023

2/10 Forfærdeligt

barry

Forretningsrejsende
Synes ikke om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Needs to be completely refurbished
Overnattede 1 nat i november 2023

10/10 Fremragende

ibrahim

Rejste med familie, Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Lovely property, clean, easy access to shopping area. Would stay again.
Overnattede 1 nat i november 2023

4/10 Dårligt

andrew

Rejste i en gruppe
Synes ikke om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Sadly, this once nice hotel treats its guests with suspicion and accommodates them in dirty rooms that haven't seen a lick of paint in years. Be warned, you cannot check into this hotel without either a passport or drivers licence. No debate. Civilised Brits looking to check into the hotel, that they have booked and paid for, simply won't be admitted despite no instruction of this nature being issued when booking. Fortunate I found a photo of my passport in my phone. As a businessman that travels the UK, I very much notice odd, unprofessional and substandard service. I'm always forgiving of tatty/dirty facilities in mid-range hotels - but treat me like a criminal and you'll anger me. I wonder how many others have stayed at this hotel and been taken aback at how weird it is, and how shabby the treatment is. Very disappointing.
Overnattede 1 nat i november 2023

4/10 Dårligt

Jordan

Forretningsrejsende
Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter
Tired looking and disappointing
Stayed for 2 nights on business and was disappointed with the room which was tired looking with the shower broken and hot water tap in the sink. Power plug is across the room and not near the bed so cannot use phone if it needs charging. My key card didn't work on the last night which I got replaced from reception but still. Maid never came on the 2 nights I had booked there. Glasses in the bathroom were dirty so I didn't use them. The best thing about this place is the express check out box, making it easier to leave.
Overnattede 2 nætter i november 2023

8/10 Udmærket

Simon

Overnattede 1 nat i oktober 2023

8/10 Udmærket

Harry

Overnattede 1 nat i oktober 2023

6/10 Okay

Brian

Rejste med familie
Synes ikke om: Overnatningsstedets tilstand og faciliteter, værelsets komfort
Very old and dated the breakfast was good
Overnattede 1 nat i oktober 2023