Dear Jesper,Please accept our sincerest apologies for the inconvenience you experienced during your stay. We understand how important it is to have the accommodation you booked, and we regret that we were unable to meet your expectations in this regard.Your comfort is of utmost importance to us, and we apologize for any discomfort caused by the bed size discrepancy. We're truly sorry that the compensation offered did not adequately address the issue. Rest assured, we take your feedback seriously and will use it to improve our service and communication with guests.We value your patronage and hope to have the opportunity to regain your trust on a future visit. Warm regards,PelinGuest Experience Team

Dear Monika,Thank you so much for your kind words and glowing review! We're absolutely delighted to hear that your stay with us was nothing short of perfect.It brings us immense joy to know that you found our location convenient, with easy access to the subway. We're thrilled that you enjoyed dining at our restaurant and that our breakfast offerings met your expectations. And of course, we're pleased that you had a comfortable night's sleep in our cozy beds.Your feedback means the world to us, and we're truly grateful for your appreciation of our hotel and services. It was our pleasure to have you as our guest, and we hope to welcome you back again soon for another fantastic stay.Warm regards,PelinGuest Experience Team

Dear Mia,Thank you for your feedback and for rating your experience with us. We're glad you had a positive stay overall, and we appreciate your rating of 8 out of 10. We hope to welcome you back soon for an even better experience.Best regards,PelinGuest Experience Team

Dear Karina,Thank you so much for your kind words! Your positive feedback means a lot to us, and we look forward to welcoming you back for another fantastic stay in the future.Best Regards,PelinGuest Experience Team

Dear Kassim Issa,Thank you for your perfect score of 10 out of 10! We're thrilled to hear about your positive experience. Your satisfaction is our greatest reward. We look forward to welcoming you back for another exceptional stay in the future.Best Regards,PelinGuest Experience Team

Dear John,Thank you sincerely for your perfect score of 10 out of 10! We're thrilled to hear that you had an excellent experience during your stay. Your feedback is truly appreciated, and we look forward to welcoming you back for another outstanding visit in the future.Best Regards,PelinGuest Experience Team

Dear Anne Christine,Thank you very much for your kind words and positive feedback. We are thrilled to hear that you enjoyed your stay at our hotel and found our location convenient.Our team strives to provide exceptional service, and it's wonderful to know that you found our staff to be sweet, friendly, and helpful. Your appreciation means a lot to us, and we will be sure to share your compliments with our team members.We hope to have the pleasure of welcoming you back for another fantastic experience whenever your travels bring you to this area again. Kind regards, Dilan, Guest Experience Team

Dear Gitte,Thank you very much for your excellent rating. We are delighted to know that you had a satisfactory experience during your time with us. Thank you for choosing our hotel, and we look forward to hosting you again soon. Warm regards, Dilan, Guest Experience Team

Dear Maiken Leger,Thank you for your valuable feedback. We appreciate your kind words about our hotel and are pleased to hear that you enjoyed our breakfast.Regarding the conditioner in the bathroom, we do have sustainability in mind. To reduce waste and promote eco-friendliness, we've chosen to provide shampoo only, but we understand that some guests may prefer conditioner as well. We apologize for the unusual smell in your room. We will investigate this matter promptly.As for the restaurant experience, we're sorry to hear about the service delay and the food not meeting your expectations. We take this feedback seriously, and it will be shared with the relevant departments for improvement.We hope to welcome you back in the future and provide you with a more enjoyable stay. Kind Regards,PelinGuest Experience Team

Dear Jens christianThank you for sharing your feedback about your recent stay at our hotel.We're delighted to hear that you found our hotel to be super nice and appreciated its convenient location. It's great to know that you enjoyed our excellent breakfast buffet, as we strive to provide a variety of high-quality options to start your day off right. We take great pride in offering a satisfying experience to our guests.We value your comments regarding the spa and wellness facilities. We apologize if these amenities did not meet your expectations. Guest feedback is crucial for us to continuously improve and enhance our offerings. We will review your feedback with our team to identify areas where we can make improvements to ensure a more satisfying experience for our guests.We value your feedback, as it helps us to continually improve and provide a better experience for our guests. We hope to have the opportunity to welcome you back in the future and provide an even better stay.Kind Regards,Pelin,Guest Experience Team

Dear Henrik,Thank you so much for your wonderful review! We are delighted to hear that you thoroughly enjoyed your stay with us and that every aspect of your experience met your expectations.Your satisfaction is our commitment, and we look forward to exceeding your expectations on your next visit.Kind Regards,PelinGuest Experience Team

Dear Dorthe,Thank you very much for your wonderful review and for choosing to stay at our hotel.We're thrilled to hear that you had an enjoyable experience and appreciated our good location, helpful staff, and the convenience of having the subway nearby for easy transportation. Moreover, we're delighted that you found our breakfast buffet to be really good. We strive to offer a variety of choices to cater to different tastes, and it's great to know that you enjoyed it.We look forward to welcoming you back on your next visit.Kind RegardsPelinGuest Experience Team

Dear Ilse,Thank you for your kind words! We're delighted to hear that you enjoyed your time at our hotel. Your satisfaction is our greatest reward, and we look forward to hosting you again in the future.Best Regards,Pelin Guest Experience Team

Dear Mina,Thank you for taking the time to review your stay with us. We are sorry for the issues you mention, please do let us know of any concerns during your stay, as your comfort is important to us. We want you to know that we care about all the suggestions and complaints of our guests. Your negative notifications will be shared with the management. You can be sure that we will take the necessary actions. We do hope to welcome you again very soon and create a new and the most positive memory for you.Kind regards,CRM Management

Dear Rikke ,Thank you very much for taking the time to share your positive review about your recent vacation in Titanic Chaussee Berlin Hotel. We are very happy that all you expectations were fully met and that you enjoyed your time here to the fullest! Of course we hope to welcome you all again in the near future, for many more unforgettable stay experiences! It would be our pleasure to welcome you back here for many more comfortable stay experiences!With kind regards,CRM Management

Dear Guest ,Thank you for choosing Titanic Hotel and for rating our hotel! We hope to welcome you again soon.Best regards,CRM Management

Dear Jesper,Thanks for taking the time to review your stay at our hotel. We are glad that you enjoyed your stay and hope to see you again very soon.Kind regards,CRM Management

Sehr geehrter Jens Seehusen,vielen Dank für Ihren Aufenthalt und Ihre Bewertung. Es freut uns, dass Sie mit unserem Hotel rundum zufrieden waren und wir hoffen, Sie schon bald wieder bei uns begrüßen zu dürfen. Mit freundlichen Grüßen,CRM Management

Dear Guest Steffen,Thank you for your fantastic feedback and for taking the time to rate us! We are delighted to hear that you enjoyed your time with us very much.We wish you all the best and hope to welcome you again soon.Best regards,CRM Management

Dear Valuable Guest Loise,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, CRM Management

Sehr geehrte Kondrad Jon ,vielen Dank für Ihre fantastische Rückmeldung und für die Zeit die sie auf sich genommen haben, um uns zu bewerten! Wir freuen uns zu hören, dass Ihnen Ihre Zeit bei uns sehr gefallen hat. Wir wünschen Ihnen alles Gute und hoffen, Sie bald wieder bei uns begrüssen zu dürfen.Mit freundlichen Grüssen,Crm Management

Sehr geehrte Nele , vielen Dank, dass Sie sich für Titanic Chaussee Berlin Hotel entschieden haben und unser Hotel bewertet haben! Wir hoffen, Sie bald wieder bei uns begrüßen zu dürfen. Mit freundlichen Grüßen, CRM Management

Dear Guest Camilla,Thank you very much for staying with us. We are pleased to read that we were able to deliver an excellent stay. Thank you for your positive feedback about our hotel. We are sorry for the situation you had with the room.We want you to know that we care about all the suggestions and complaints of our guests. Your negative notifications will be shared with the management. You can be sure that we will take the necessary actions.It will be a great pleasure to welcome you back again in the future.Best Regards,Crm Management

Dear Valuable Guest Peter,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, CRM Management

Dear Valuable Guest Trine,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, CRM Management

Dear Valuable Guest Peter,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, CRM Management

Dear Brian,Thank you for your rating.We are glad that this was to your satisfaction.However, we would love to know what would have made your stay a perfect one.We hope to welcome you back for a return visit, Best regards,Sebastian George, Front Office Manager, TITANIC Chaussee Berlin

Kjære Jesper,Tusen takk for din veldig hyggelige tilbakemelding.Det er flott at du hadde et hyggelig opphold hos oss!Vi ser frem til å ha deg som gjest igjen.Sebastian George, Front Office Manager, TITANIC Chaussee Berlin

Dear Anders, Thanks for this top rating. We are glad your stay was perfect. Best regards, Sebastian George, Front Office Manager, TITANIC Chaussee Berlin

Kære Theis. Rigtig mange tak for din positive anmeldelse af dit ophold på Titanic Chaussee Berlin. Vi er glade for at høre, at dit ophold her på Titanic Chaussee Berlin var fuldt ud tilfredsstillende. Vi håber altid på, at byde dig velkommen igen. Sebastian George, Front Office Manager, TITANIC Chaussee Berlin

Dear Tommy, We acknowledge with thanks your high rating about your recent stay. We are glad we were able to meet all your requirements Thank you again. We look forward to welcoming you again. Best regards, Sebastian George, Front Office Manager, TITANIC Chaussee Berlin

Dear Annika, We acknowledge with thanks your high rating about your recent stay. We are happy we were able to cater to all your needs. Again, thank you very much. We look forward to the pleasure of seeing you again in the future. Kind regards, Sebastian George, Front Office Manager, TITANIC Chaussee Berlin

Dear GuestThank you for this positive rating.We are glad your stay was perfect.Again, thank you very much.We look forward to welcoming you back. Best regards,Sebastian George, Front Office Manager, TITANIC Chaussee Berlin

Dear John, Thank you for this positive rating. We are happy we were able to cater to all your needs. Again, thank you very much. We hope to have the pleasure of seeing you again in the future. Kind regards, Sebastian George, Front Office Manager, TITANIC Chaussee Berlin

Dear Stine, Please accept our thanks for your kind review regarding your stay. We are happy to know our breakfast buffet was to your liking. Thank you for mentioning our dedicated team who always aim to give the best experience possible. We are glad that you had such a nice stay with us. We look forward to welcoming you back on a future occasion. Best regards, Sebastian George, Front Office Manager, TITANIC Chaussee Berlin

Dear Frederik, Thank you for your rating. We regret that all your expectations were not met. However, we would love to know what would have made your stay even better. We look forward to the pleasure of seeing you again in the future. Kind regards, Sebastian George, Front Office Manager, TITANIC Chaussee Berlin

Dear Victor, Thanks for sending us your rating. We are glad your stay was enjoyable. We would certainly like to learn more about that in a private message. We hope to welcome you back for a return visit, Best regards, Sami Elair, Rooms Division Manager, TITANIC Chaussee Berlin

Kære Kasper Tak for at i valgte at booke jeres ophold hos os. Vi er glade for at i bemærker at vi har et fint hotel. Vi er rigtig kede af de misforståelser der var vedrørende betaling via jeres kreditkort under jeres ophold, samt at vores personale ikke var tydelige nok til at forklare at betalingen for spa er seperat fra det kreditkort der er registreret i receptionen. Vi beklager dybt disse gener, men kan garantere at hele denne proces bliver evalueret med det samme for at undgå fremtidige misforståelser. Vi håber i havde nogle gode dage hos os, samt i vores nærområde. På trods af jeres mindre end tilfredsstillende oplevelse, så vil det glæde os at se dig igen, hvor vi håber at vi kan gøre det bedre. Sami Elair, Rooms Division Manager, TITANIC Chaussee Berlin

Kære Kristin. Vi takker dig for anmeldelsen af jeres ophold på Titanic Chaussee Berlin. Vi er glade for at i valgte at booke jeres ophold hos os, og læse at i syntes godt om vores hotel. Vi er ærgelige over at det ikke fremstod tydeligt nok at vores 3000m² wellness område skal tilkøbes og kun er incl. for bookninger af Suite værelse. Vi har under corona rengøring på værelserne hver anden dag, og din kritik over manglende kommunikation om dette ved check-inn tager vi til os. Vi sætter pris på din feedback og prøver altid at blive bedre til at give vores gæster den bedst mulige oplevelse. Det er dejligt at høre at i syntes vores morgenmad er lækker, og vi håber i fik samlet gode oplevelser og minder sammen under jeres ophold hos os. Vi var glade for at have jer som gæster, og håber på at byde jer velkommen en anden gang. Sami Elair, Rooms Division Manager, TITANIC Chaussee Berlin

Dear Michael, Many thanks for this high rating. We are glad we met your requirements. Thank you again. We hope to have the pleasure of seeing you again in the future. Kind regards, Sami Elair, Rooms Division Manager, TITANIC Chaussee Berlin

Dear Jesper, Thank you sharing your experience with us. We are pleased that you had an enjoyable stay. We hope to welcome you back. Best wishes, Sami Elair, Rooms Division Manager, TITANIC Chaussee Berlin