Dear Kristina Mandrup,Thank you very much for your feedback.We're thrilled to hear that you found great value during your stay and that you appreciated the cleanliness and condition of our hotel, as well as the comfort of our rooms. Our team always strives to deliver exceptional service, and we're delighted that this was evident in your visit. We acknowledge that there were moments when the check-in process and lifts did not meet your expectations for speed. We continually aim to improve our processes and appreciate your patience.We look forward to welcoming you again. Best wishes,Michelle Stuke, Guest Relation Manager

Hei Brian, tusen takk for den flotte anmeldelsen av oppholdet ditt hos oss!Vi er glade for å høre at du hadde et fint opphold og at du satte pris på vår hjelpsomme stab. Vårt team jobber hardt for å sikre at alle gjestene våre får en hyggelig opplevelse, og det er alltid givende å motta positive tilbakemeldinger som din.Vi ønsker deg hjertelig velkommen tilbake som gjest hos oss ved en annen anledning.Michelle Stuke, Guest Relation Manager

Hi there,Thanks for taking the time to share your review.We're thrilled to hear you enjoyed our attentive staff at the restaurant and reception, and found our location conveniently close to major attractions in the city. It's wonderful to know that our efforts to provide a quiet yet central accommodation were appreciated. We regret to hear about the oversight with the tea/coffee station replenishment and the missing washcloths. Rest assured, we strive to maintain high standards of service and cleanliness, as indicated by our daily housekeeping and the amenities we provide. Please accept our apologies for any inconvenience this may have caused.We hope to have the opportunity to welcome you back for an even better experience in the future and Happy New Year!Kind regards,Michelle Stuke, Guest Relation Manager

Dear Guest,Thank you for taking the time to give your opinion about your stay.We are glad you appreciated the feeling of space in your room and the service provided by our team. However, we regret to learn that you felt the rooms were not up to the 4-star standard you expected. Our hotel is housed in a historic building, and we strive to maintain a balance between preserving its unique character and providing modern amenities. We continuously work on improvements and appreciate your feedback as it helps us identify areas for enhancement.We hope to see you again in the future. Best wishes,André Lange, General Manager

Kære gæst.Tusinde tak for din fine anmeldelse af jeres ophold på Mövenpick Hotel Berlin.Vi er glade for den flotte karakter, og at du fandt hotellet tilfredsstillende og at du havde et godt ophold hos os. Vi håber du fik samlet nogle dejlige minder sammen der vil holde i lang tid.Vi håber at se dig igen snart på vores hotel for endnu et behageligt ophold.André Lange, General Manager

Hej Ann, tak for din anmeldelse og for at dele dine oplevelser fra dit ophold hos os!Vi er glade for den flotte karakter, og at du fandt hotellet tilfredsstillende og at du havde et godt ophold hos os. Vi håber du fik samlet nogle dejlige minder sammen der vil holde i lang tid.Vi kan kun sige at det vil være en fornøjelse, at byde dig velkommen igen.André Lange, General Manager

Kære Youssef,Vi er glade for at du, først og fremmest bookede dit ophold hos netop os. Vi beklager at vi ikke levede fuldt op til dine forventninger. Vi håber dog at du til trods fik en masse gode oplevelser med hjem i bagagen.På trods af din mindre end tilfredsstillende oplevelse, så vil det glæde os at se dig igen, hvor jeg håber at vi kan gøre det bedre.André Lange, General Manager

Kære Charlotte.Tusinde tak for din fine anmeldelse af dit ophold på Mövenpick Hotel Berlin.Vi er glade for den flotte karakter, og at du fandt hotellet tilfredsstillende og at du havde et godt ophold hos os. Vi håber du fik samlet nogle dejlige minder sammen der vil holde i lang tid.Vi håber at byde dig velkommen tilbage til vores hotel i fremtiden.André Lange, General Manager

Kære Bente.Mange tak for din positive anmeldelse af opholdet på Mövenpick Hotel Berlin.Vi er glade for den flotte karakter, og at du fandt hotellet tilfredsstillende og at du havde et godt ophold hos os. Vi håber du fik samlet nogle dejlige minder sammen der vil holde i lang tid.I er naturligvis altid velkomne tilbage og tak for, I har lyst til at anbefale os.André Lange, General Manager

Kære gæst.Vi takker dig mange gange for in anmeldelse af hotel Mövenpick Hotel Berlin.Mange tak for din venlige og positive anmeldelse af Mövenpick Hotel Berlin! Det er dejligt høre, at du satte pris på væres centrale beliggenhed i hjertet af , og personalet vil være glade for din ros af deres venlige service.Det vil altid være en fornøjelse at byde dig velkommen igen.André Lange, General Manager

Kære Henrik.Vi takker mange gange for anmeldelsen af dit ophold.Det glæder os enormt at i havde et godt ophold hos os og at i fandt vores hotel midt i Berlin perfekt til jeres behov. Vi er kede af at sengens hårdhed ikke var optimalt til jer, men håber at i, dette til trods, fik en masse gode minder med hjem i bagagen som vil holde i lang tid fremover.Vi håber naturligvis på, at få lov at byde jer velkommen tilbage en anden gang.André Lange, General Manager

Kære Poul.Vi takker mange gange for den utroligt fine anmeldelse,De har givet af Deres ophold på Mövenpick Hotel Berlin.Vi er glade for den flotte karakter, og at du fandt hotellet tilfredsstillende og at du havde et godt ophold hos os. Vi håber du fik samlet nogle dejlige minder sammen der vil holde i lang tid.Det vil altid glæde os meget at byde dig velkommen på hotellet igen.André Lange, General Manager

Dear Hasan,We are sorry that we did not meet the high standards expected of us on this visit. Please don't hesitate to let us know at the time so that we may take action.We look forward to welcoming you again. Best regards,André Lange, General Manager

Lieber Morten, Vielen Dank für die gute Bewertung, die Sie unserem Hotel gegeben haben. Wir freuen uns, dass Ihnen der Aufenthalt bei uns gefallen hat und hoffen, Sie bald wieder bei uns begrüßen zu dürfen! Mit freundlichen Grüßen, Emma Epperlein Rezeption

Dear Jens Arne, Thank you for taking the time to tell us about your experience at the Mövenpick Hotel Berlin. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Emma Epperlein Reception

Dear Mikkel, thank you very much for your comments. It is really important for us to get feedback from our guests as it helps us to identify our improvement potential and to take the corrective measures to assure our guests have a comfortable and pleasant stay in our beautiful city. We would like to apologize for your experienced inconvenience regarding our breakfast service. Due to the necessary adjustments to the current Corona regulations, we are faced with major challenges. We deeply regret that the services provided at our à la carte breakfast did not meet your expectations. We do our best to offer our guests optimum service quality and will work on every guest feedback in order to improve the quality in the long term. Once again thank you for your review and we hope to have the pleasure of welcoming you again to our hotel. Best regards, Stefanie Reddin Guest Relation Supervisor

Dear guest, Thank you very much for your recent visit at the Mövenpick Hotel Berlin. We highly appreciate that you took precious time to let us know your opinion about our service performance. We are really sorry that you experienced some inconvenience regarding your stay with us. As we could not read further detailed feedback from you regarding the mentioned points, we are looking forward if you would mind to contact us. For us it is important to understand, in which way we can improve to make our guests satisfied. Once again thank you for your feedback and we do hope that you give us a second chance to prove that we can be a better host. Best regards, Stefanie Reddin Guest Relation Supervisor

Dear Family Erling, Thank you very much for your positive feedback about your stay with us. We are very happy that you enjoyed the stay in our hotel and we hope that you had a great time in Berlin. We are looking forward to welcome you again soon and we wish you a good start in the new week. With best regards, Evelyn Koziarski

Dear Kristina, We would like to thank you very much for your positive feedback about your stay with us. We are very happy to read that you enjoyed the stay and that you had a great time in Berlin. We hope to welcome you again soon and we wish you a great weekend. Best regards, Evelyn Koziarski

Dear Kasper, Thank you very much for your positive feedback about your stay with us. We are very happy to see that you definitely enjoyed the stay and we hope to have the pleasure of welcoming you again soon. With best regards, Evelyn Koziarski

Liebe Dörte, vielen Dank für Ihre prima Bewertung. Wie freuen uns, dass Sie einen rundum gelungenen Aufenthalt verbracht haben und hoffen, dass Sie uns bald wieder besuchen kommen. Mit den besten Wünschen, Evelyn Koziarski

Dear Anders, Thank you very much for your positive review. Great to see that you enjoyed the stay and we are looking forward to welcome you again very soon. We wish you a good start in the new week and we wish you a great time and all the best. Sunny greetings from Berlin, Evelyn Koziarski