Dear Nicki Frimand, It is so great to read that we were able to convince you completely of our service and standard. Your comments are such a big compliment to our whole hotel team. Thank you for your great evaluation. We hope to see you soon. Best regards,

Dear Winni, Thank you for your feedback. It is really great for us to know that you felt comfortable at our Leonardo Berlin Mitte. If Berlin will be your travel destination again, we would be delighted to be your host again. Best regards,

Dear Jens, Nice to read that you have our hotel in positive memory. Best regards,

Hallo Frank, Danke, für Ihre Bewertung. Bis zu Ihrer nächsten Buchung und alles Gute. Mit freundlichen Grüßen,

Hallo Christian, vielen Dank für Ihr Feedback. Wir wünschen uns, dass Sie bald erneut unser Gast sind und Ihnen alles Gute. Viele Grüße,

Dear Martin, Thank you so much and hope to see you again here in Berlin! Best regards,

Dear Ali Kuthayer Khalil,we appreciate your feedback and your 4 points rating. Thank you so much. All the best for you, Kind regards, A.Bauer/General Manager

Dear Klaus,thank you so much for your 10 points rating. It is great to see that you enjoyed your stay with us. We hope to come back again soon. All the best for you. Kind regards, A.Bauer/General Manager

Dear guest, Thank you for your feedback. It is really great for us to know that you felt comfortable at our Leonardo Berlin Mitte. If Berlin will be your travel destination again, we would be delighted to be your host again. Best regards,

Hello Birgitte, Thank you for taking the time to evaluate your stay at our Leonardo Berlin Mitte and your honest words. Guest comments help us to question and improve our service. Unfortunately, you have not told your criticism on spot. We would have had the opportunity to turn it to a better one. We are very sorry that you were not satisfied with the size of the room. You can see the different categories and sizes on our website, perhaps a different room category is more suitable for you. We decided against a stocked mini-bar in the room, as you will find a drinks and snack machine with a larger selection on the lower floor and on the 8th and 9th floors. Of course, we can always fill the mini-bar on request from the guests. The departure time for our guests is until 12:00 o'clock. If possible, we will gladly try to allow guests to check in before 3:00 pm - unfortunately this is not always possible when we are fully booked. We ask for your understanding. Unfortunately, we were also unable to meet your expectations with our staff, but we have read your comments carefully and discussed them. If Berlin is your travel destination again, we look forward to your next booking. Kind regards, Best regards,

Dear Maria, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Best regards,

Dear Jette Keilberg, We apologize for not having met all your expectations. We strive to ensure each, and every guest experience is satisfying. Please know that we are taking your feedback to heart and focusing on improving. Please inform our team, if you felt disturbed by other guests. We can ask them for being carefully. It is our hope that you will give us another opportunity to serve you. Best regards,

Dear inge, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Best regards,

Dear niels, Many thanks for great recommendation. Leonardo Berlin Mitte-Team is looking forward to hosting you again. Best regards,

Dear Bernd, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Best regards,

Dear Sara, Thank you very much for your feedback regarding your recent stay at the Leonardo Berlin Mitte. We are glad that you were satisfied with your stay. We hope to see you again soon. Best regards,

Dear Morten, Thank you so much for great review and I apologize for the inconveniences with the cleanliness. Pet fees are charged because they require even more thorough cleaning after departure, especially around carpets and floors. Best regards,

Dear Jette, Thank you very much for taking the time to evaluate your stay at Leonardo Berlin Mitte. Your positive and motivating feedback I shared with the whole team! We wish you all the best and are looking forward to your next visit. Best regards,

Lieber Gast, Unsere Mission ist es unseren Gästen die bestmögliche Gastfreundschaft und Service zu bieten. Schön, dass wir dieses Ziel bei Ihnen erreicht haben. Herzliche Grüße,

Dear Christoffer, Thank you very much for your lovely feedback to our Leonardo Berlin Mitte. Best regards,

Lieber Hendrik, vielen Dank für die tolle Bewertung zu unserem Leonardo Berlin Mitte. Wir freuen uns schon jetzt auf ein Wiedersehen in unserem Haus. Beste Grüße Daniela Wannagat, Guest Relations Coordinator

Dear Morten, we are glad that you enjoyed your stay at our Leonardo Berlin Mitte and thank you for your great 10 points rating. My team and I are looking forward to your next visit. Kind regards, A.Bauer/General Manager

Dear Else, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Best regards,

Dear Jens, My team and I are happy that you enjoyed your stay at our Leonardo Hotel Berlin Mitte and that we were able to fulfilled your expecations. We hope to welcome you back again soon and wish you all the best. Kind regards, A.Bauer/General Manager

Dear Rasmus, Thank you very much for sharing your impressions with us. Our team and I are looking forward to your next visit and wish you all the best. Kind regards, Mandy Hoffmann, Leonardo Hotels

Dear Anonymous, thank you for your taken time to give us your rating. We hope to welcome you back again and wish you all the best. Kind regards, A.Bauer/General Manager

Dear guest, Thank you for your feedback regarding your recent stay at the Leonardo Hotel Berlin Mitte. Your feedback is very much appreciated and I can assure you that we use this information to do everything possible to create an enjoyable experience for each of our guests. We would be happy to welcome you again soon and wish you all the best. Kind regards,

Dear guest, We don't want to miss the chance to thank you for your feedback about our Leonardo Hotel Berlin Mitte. Our team and I are looking forward to your next visit. Best regards,

Dear Finn, thank you for your stay with us and your time to share your positive experiences and impressions. My team and I are happy that you had a good time in Berlin and we hope to welcome you back again soon. Kind regards, A.Bauer/General Manager

Dear Zenia, Thank you very much for visiting our Leonardo Hotel Berlin Mitte. We are glad that you liked your stay with us and hope to welcome you back in the future. All the best to you. Kind regards, Mandy Hoffmann, Assistant to General Manager

Dear Tom, Thank you very much for informing us about your stay at our Leonardo Hotel Berlin Mitte. It is great to hear that you enjoyed your visit and that we met your expectations. Our team and I are looking forward to your next stay and wish you all the best. Kind regards, Mandy Hoffmann, Assistant to General Manager

Dear Leif, the team and I say thank you for your stay with us in Berlin and for your time to share your feedback. We hope to welcome you back again and wish you all the best. Kind regards, A.Bauer/General Manager

Dear Kristine, thank you for choosing our Leonardo Hotel Berlin Mitte and for the positive feedback you have given. We are very pleased that you enjoyed your stay with us, it is always our aim to make you feeling good and we would be delighted if you would choose us again next time you visit Berlin. We wish you all the best. With kind regards, A.Bauer/General Manager

Dear Steen Ole, Thank you very much for giving us 5 stars. We are happy that you enjoyed your time with us in Berlin and are already looking forward to your next visit. Kind regards, Mandy Hoffmann, Assistant to General Manager

Dear Dennis, Thank you very much for taking the time to evaluate your stay at our Leonardo Hotel Berlin Mitte. We are always happy to receive the opinion of our guests in order to recognize the quality of our performance.We are very pleased to read that you enjoyed your visit with us . We hope to welcome you again and wish you all the best. Best regards, A.Bauer/General Manager

Dear suzanne, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Best regards,

Hello Sonny, thanks a ton. We are glad to meet you again. Warm regards,

Hallo Dirk, Schön zu lesen, dass Ihnen unsere Lage in positiver Erinnerung geblieben ist. Herzliche Grüße,

Dear Michael, Thank you for taking the time to share your feedback. Thanks for your hint regarding the sauna. Please let me inform you that we have to charge EUR 5,- for it due to tax-based reasons since 2015. We ask for your understanding. We hope to welcome you back to our hotel very soon! Best regards,

Dear Rene, We don't want to miss the chance to thank you for your feedback about our Leonardo Berlin Mitte. We are glad that you have chosen our hotel as your accommodation and that you had a good stay with us. Our team and I are looking forward to your next visit. Best regards,

Liebe Wiebke, vielen Dank für Ihre positive Bewertung und bis zum nächsten Aufenthalt verbleiben wir mit freundlichen Grüßen,

Hello Vaibhav, it is nice to hear that you have our breakfast and location in such good memories. See you until the next stay,

Hello Erwin, thank you very much for your positive review and best regards until your next stay,

Dear Li, thank you for taking the time to rate your stay at the Leonardo Berlin Mitte. We sincerely thank you for your opinion although our staff at reception already explained that you travelled with one more person who ate breakfast, so you had to pay the additional amount. Kind regards,

Hallo Sandra, Vielen Dank für Ihre positive Einschätzung und bis zum nächsten Aufenthalt verbleiben wir mit freundlichen Grüßen,

Dear Melissa, thank you for participating in the satisfaction survey. Unfortunately, we were unable to meet your expectations with our service, but we have read your comments carefully and discussed them. If Berlin is your travel destination again, we look forward to your next booking. Kind regards,

Hello Karen, If you don't want to be disturbed, please hang out on the door the red card. We apologize for the inconveniences. Please let reception know, we will be happy to offer you a bed board for a harder mattress. Thank you and hope to see you again here in Berlin! Best regards,

Dear Andrea, A big thank you for being our guest and providing us with this great evaluation. All feedbacks help us to get an overview on our service quality, yours shows us that we are on the right way. We are happy that you enjoyed your stay in total and would be happier if you visit us soon again. Best regards,

Dear Ray, We don't want to miss the chance to thank you for your feedback about our Leonardo Berlin Mitte. We are glad that you have chosen our hotel as your accommodation and that you had a good stay with us. Our team and I are looking forward to your next visit. Best regards,

Dear Alexandra, Nice to read that you have our location in positive memory. Best regards,