Reception

Anmeldelser af Benalma Hotel Costa del Sol

4 out of 5
Benalma Hotel Costa del Sol
Carretera Nacional 340, km 217, Urbanizacion Torremuelle, Benalmádena, Malaga

Anmeldelser

8,8

Fremragende

Bedømmelse på 10 − Fremragende. 184 af i alt 331 anmeldelser" "
Bedømmelse på 8 − Udmærket. 107 af i alt 331 anmeldelser" "
Bedømmelse på 6 − Okay. 27 af i alt 331 anmeldelser" "
Bedømmelse på 4 − Dårligt. 4 af i alt 331 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 9 af i alt 331 anmeldelser" "

9,0/10

Rengøring

9,0/10

Service og personale

8,2/10

Faciliteter

8,8/10

Overnatningsstedets tilstand og faciliteter

8,4/10

Miljøvenligt

Anmeldelser

10/10 Fremragende

Anders

Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter, værelsets komfort
Very nice hotel with a spectacular view
Overnattede 3 nætter i februar 2024
Svar fra Room Division Manager den 2. mar. 2024
Dear Anders,First of all, we would like to thank you for choosing Benalma Hotel Costa del Sol for your holidays.We thank you for your positive review of our hotel. For us, it is the reward for a job well done. Once again we thank you for your kind opinion and hope to be able to serve you again soon.Kind regards,Laura Cid

8/10 Udmærket

Sara

Rejste med familie, Rejste i en gruppe
Synes godt om: Rengøring, service og personale
Overnattede 6 nætter i juli 2023
Svar fra Directora de Alojamiento den 3. aug. 2023
Estimada Sara,Le damos las gracias por su valoración acerca de su reciente estancia en Benalma Hotel Costa del Sol.En nombre de todo nuestro equipo, esperamos recibirla aquí de nuevo muy pronto.Atentamente,Laura Cid

10/10 Fremragende

Verificeret rejsende

Synes godt om: Service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Dejligt hotel.
Rengøring på værelset var Absolut ikke imponerende. Der var rent, da vi ankom men rengøringen under opholdet var Ikke speciel god. Men fint med rene håndklæder mv.
Overnattede 9 nætter i august 2022
Svar fra María Villanueva den 11. sep. 2022
Dear Lisa,En primer lugar, nos gustaría agradecerle los comentarios tan positivos que ha compartido referente a su reciente visita a nuestro hotel, estamos encantados de saber que fuimos capaces de cumplir con sus expectativas.Although, we sincerely apologise for not only falling short of your cleaning expectations but ours as well. As a teachable moment, we have shared your feedback with our head of housekeeping to make sure the situation you describe does not reoccur in the future.Once again we thank you for choosing our hotel for your holiday and very much look forward to having the opportunity to serve you again in the future.Warm regards,María VillanuevaGuest Service Manager

8/10 Udmærket

Henrik

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 7 nætter i august 2022
Svar fra Maria Villanueva den 15. aug. 2022
Dear Henrik, First and foremost we would like to thank you for the praising review you shared following your recent visit to our Palladium Costa del Sol hotel and are delighted to read that we were able to match your expectations. We hope that your experience at our establishment will create many fond memories for you to look back on. Warmest Regards, María Villanueva Guest Service Manager

10/10 Fremragende

christian

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Fantastiske sted 😊 Og service
Overnattede 7 nætter i juli 2022
Svar fra Pilar Rueda, Assistant Manager den 15. jul. 2022
Thank you so much for your review! Amazing photo.

2/10 Forfærdeligt

John

Overnattede 7 nætter i maj 2022
Svar fra Reception Team den 31. maj 2022
We are sorry that we did not meet your expectations on this occasion. We hope you will give us another opportunity in the future.

10/10 Fremragende

Verificeret rejsende

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Dejlig og lyst hotel. God morgenmad
Overnattede 3 nætter i maj 2022
Svar fra Pilar Rueda, Adjunto a dirección den 23. jun. 2022
Først vil vi gerne takke dig for den dejlige anmeldelse, du delte efter dit seneste besøg på vores hotel, og vi er glade for at læse, at vi var i stand til at leve op til dine ferieforventninger.

8/10 Udmærket

Bente Skov

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Skønt hotel som ligger i en stille del. Har gode værelser med udsigt til havet. Venligt personale.
Overnattede 6 nætter i oktober 2021
Svar fra Reception Team den 12. nov. 2021
Dear Bente Skov, Thank you for your review. We look forward to welcome you again. Best regards, Palladium Hotel Costa del Sol

6/10 Okay

christina

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Fint hotel- med super staff. Meget venlige og høflige. MEN der er så meget larm på hotellet. ( det kunne man måske forvente af så stort et hotel, men der var ekstremt meget larm). Kø ved elevatoren hele tiden.( så vi gik op og ned af etagerne hele dagen). Maden fin og varieret. Er godt tip er at stå tidligt op og bestille solstole kl 07.30 om morgenen, ellers er alle optaget.
Overnattede 4 nætter i september 2021
Svar fra Customer Care den 12. sep. 2021
Kære kunde, Tak for din feedback. Med venlig hilsen,

8/10 Udmærket

Thomas

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 7 nætter i juli 2021

8/10 Udmærket

Noor

Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
Overnattede 5 nætter i juni 2021
Svar fra Equipo de recepción den 21. jul. 2021
¡Gracias por alojarte aquí! Tu opinión es muy importante para nosotros.

8/10 Udmærket

Verificeret rejsende

Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 5 nætter i februar 2020
Svar fra Customer Care den 18. mar. 2020
Muchas gracias por su valoración. Nos alegramos de saber que hemos cumplimos con sus expectativas durante su estancia con nosotros. Saludos desde Palladium costa del Sol

10/10 Fremragende

Verificeret rejsende

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Virkelig lækkert hotel med fantastisk placering og udsigt. Personalet var virkelig venlige
Overnattede 4 nætter i oktober 2019
Svar fra Rosa D. Guest Service Manager den 28. okt. 2019
Kære gæst, Først og fremmest vil vi gerne takke dig for de positive kommentarer, du har delt om dit nylige besøg på vores hotel. Vi er glade for at vide, at vi var i stand til at imødekomme dine forventninger. På vores hele teams vegne ser vi frem til din tilbagevenden. Tøv ikke med at kontakte mig, hvis du har brug for hjælp til at gøre dit næste ophold til en uforglemmelig oplevelse. Modtag en hjertelig hilsen,

10/10 Fremragende

Tommy

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Skønt hotel med fin all incl. Dejligt med overskud af personale og udbud. Kommer helt sikkert igen.
Overnattede 6 nætter i september 2019
Svar fra Rosa D. Guest service Manager PCS den 2. okt. 2019
Kære Tommy, Tak, fordi du tog noget tid på at give din kommentar. Vi er glade for at vide, at du følte dig hjemme, og at du vil vende tilbage igen. Vi venter meget snart på dig! Modtag en hjertelig hilsen,

8/10 Udmærket

Lone

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 4 nætter i juli 2019
Svar fra Rosa D. Guest Service Manager den 26. aug. 2019
Dear Lorne, Thank you for sharing your experience at Palladium Hotel Costa del Sol and contributing to the constant improvement of our service. We are pleased to confirm that your stay with us has been completely satisfactory and that you have taken home a beautiful memory. We work every day to turn customers into fans. We hope you will give us the opportunity to welcome you back at Palladium Hotel Costa del Sol. Warmest regards,

4/10 Dårligt

BAREND

Rejste med partner
The choice and quality of food was very poor
Overnattede 7 nætter i maj 2024
Svar fra Daniel Calderón - Guest Experience Manager den 23. maj 2024
Thank you for sharing your insights following your recent visit. We continuously strive to enhance our guests' experience, and your feedback is invaluable to us. The variety in our restaurant is indeed highly appreciated by many of our guests. We also recommend trying our Bonita Beach Restaurant, where you can enjoy a delightful Mediterranean menu that is sure to please.We look forward to welcoming you back soon.

8/10 Udmærket

alice

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
It’s a great property with lots of amenities
Overnattede 2 nætter i maj 2024
Svar fra Daniel Calderón - Guest Experience Manager den 19. maj 2024
Dear Alice, Thanks for reviewing your recent stay with us

8/10 Udmærket

chakara

Rejste med familie
Synes godt om: Rengøring, service og personale
Plage public mais pratiquement privée et piscine accessible au pied de l'hôtel.
Overnattede 6 nætter i maj 2024
Svar fra Daniel Calderón - Guest Experience Manager den 20. maj 2024
Merçi beaucoup pour vos commentaires

10/10 Fremragende

María

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i februar 2024
Svar fra d den 15. maj 2024
Thanks for reviewing your recent stay with us

8/10 Udmærket

Graham

Rejste med partner
Synes godt om: Service og personale
Great property great location only downside was pool area looking a little tired
Overnattede 4 nætter i maj 2024
Svar fra Daniel Calderón - Guest Experience Manager den 14. maj 2024
Dear Graham, thanks for reviewing your recent stay with us

6/10 Okay

Mau

Rejste med partner
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Synes ikke om: Faciliteter
It´s a nice hotel with excellent sea views, this hotel is like a ship cruise, small rooms, noisy rooms many people around, big average breakfast buffet nothing special. This is a 3 start hotel.
Overnattede 1 nat i maj 2024
Svar fra Daniel Calderón - Guest Experience Manager den 14. maj 2024
Thank you for the time you took out of your day to share your comments regarding your recent stay in our Benalma Hotel. We regret to read that our 4 stars hotel did not meet your holiday expectations. Thank you once again for making us your choice hotel and for your constructive critics, we certaily look forward to serving you again and to have the opportunity to exceed you expectations in a not too distant future.

10/10 Fremragende

Michael James

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Going back!!
Overnattede 4 nætter i maj 2024
Svar fra Daniel Calderón - Guest Experience Manager den 14. maj 2024
Thanks for choosing Hotel Benalma

10/10 Fremragende

Andrea

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 7 nætter i maj 2024
Svar fra Daniel Calderón - Guest Experience Manager den 11. maj 2024
Thanks for reviewing your recent stay with us

8/10 Udmærket

Jacqueline

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Leider hatte ich gesundheitliche Probleme und wollte auf dem Balkon sonnen. Leider kam da praktisch keine Sonne hin, da kann aber das Hotel nichts dafür. Lieber Gruss Jacqueline
Overnattede 6 nætter i april 2024
Svar fra Daniel Calderón - Guest Experience Manager den 11. maj 2024
Thanks for reviewing your recent stay with us

10/10 Fremragende

Natalie

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 12 nætter i april 2024
Svar fra Daniel Calderón - Guest Experience Manager den 7. maj 2024
Thanks for reviewing your recent stay with us

8/10 Udmærket

Debra

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Lovely Hôtel fabulous staff, food very repetitious for a 4 star hotel so ate out a few times, , one restaurant was closed so that was a little disappointing, overall a pleasant stay .
Overnattede 7 nætter i april 2024
Svar fra Daniel Calderón - Guest Experience Manager den 4. maj 2024
Dear Debra, Thanks for reviewing your recent stay with us on Expedia. We regret very much to read that you found repetitive our choice in the restaurant. We offer a 7 days menu for lunch and dinner in order to dont repeat any dish during the same week. We appreciate your comments and we will use your feedback in order to improve our services.

8/10 Udmærket

EMMANUEL YVES

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
L’hôtel est superbe et calme, les repas ne correspondent pas à nos attentes
Overnattede 5 nætter i februar 2024
Svar fra Daniel Calderón - Guest Experience Manager den 4. maj 2024
Nous vous remercions sincèrement d'avoir pris le temps de laisser votre avis. Votre retour est très précieux pour nous. Au plaisir de vous accueillir de nouveau à l'Hôtel Benalma lors de votre prochain séjour.

8/10 Udmærket

Feras

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
It wasn’t fully operating. Some of the advertised restaurants were not open.
Overnattede 6 nætter i april 2024
Svar fra Daniel Calderón - Guest Experience Manager den 28. apr. 2024
Thank you for your feedback. Almost all of our amenities are open, except for the Bthai Restaurant, which will open during the high season. But the Bonita Beach Restaurant and also our great rooftop Bar Nix are already available.We appreciate your understanding and hope to welcome you back soon for a complete experience.

10/10 Fremragende

Eliseo

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i april 2024
Svar fra Daniel Calderón - Guest Experience Manager den 26. apr. 2024
Gracias por compartir su valoración con nosotros

8/10 Udmærket

Robin, Titusville

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i april 2024
Svar fra Daniel Calderón - Guest Experience Manager den 24. apr. 2024
Thanks for choosing Hotel Benalma!

8/10 Udmærket

Dominic

Rejste med partner, Forretningsrejsende
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Les terrasses des chambres sous le restaurant sont bruyantes. Vue vraiment incroyable
Overnattede 6 nætter i april 2024
Svar fra Daniel Calderón - Guest Experience Manager den 14. apr. 2024
Nous vous remercions d'avoir partagé votre expérience avec nous. Nous sommes ravis de savoir que vous avez apprécié la vue incroyable depuis nos terrasses. Cependant, nous sommes désolés d'apprendre que vous avez trouvé les terrasses des chambres situées sous le restaurant bruyantes. Votre retour est précieux, et nous prendrons des mesures pour minimiser tout inconvénient pour nos clients à l'avenir. Si jamais le bruit devient un problème pendant votre séjour, n'hésitez pas à contacter la réception, nous serons heureux de trouver une solution pour vous.Nous espérons avoir le plaisir de vous accueillir à nouveau lors de votre prochaine visite.

10/10 Fremragende

Sille

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Great clean hotel with friendly service. One suggestion thst would make my kuds like the hotel would be to alliw floaties in the family pool - especially as no one else was there at the time
Overnattede 4 nætter i april 2024
Svar fra Daniel Calderón - Guest Experience Manager den 14. apr. 2024
Thank you for sharing your experience with us. We're thrilled to hear that you found our hotel clean and our service friendly. Regarding your suggestion about allowing floaties in the family pool, we appreciate your feedback. However, our policy regarding floaties is based on safety regulations that we must adhere to. We apologize for any inconvenience this may have caused.We hope this doesn't deter you from choosing our hotel again in the future. If you have any further questions or concerns, please don't hesitate to contact us.

8/10 Udmærket

nadja

Overnattede 3 nætter i april 2024
Svar fra Daniel Calderón - Guest Experience Manager den 4. maj 2024
Thanks for reviewing your recent stay with us

10/10 Fremragende

Tuula, Päntäne

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Näköala aivan ihana. Samoin uintimahdollisuudet rannalla tai altailla
Overnattede 7 nætter i april 2024
Svar fra Daniel Calderón - Guest Experience Manager den 14. apr. 2024
Thank you for sharing your experience with us. We're glad to hear that you enjoyed the absolutely wonderful view from our hotel and had opportunities to swim at the beach or in our pools. Your satisfaction is our priority, and we hope to welcome you back in the future to continue enjoying our facilities and services.We look forward to seeing you again soon.

8/10 Udmærket

Wim

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Beach suffered from algae.
Overnattede 6 nætter i april 2024
Svar fra Guest Experience Manager den 11. apr. 2024
Thanks for choosing Hotel Benalma

8/10 Udmærket

Sally

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 7 nætter i marts 2024
Svar fra Guest Experience Manager den 25. mar. 2024
Thanks for choosing Hotel Benalma

6/10 Okay

Marie

Rejste med partner
.
Overnattede 7 nætter i februar 2024
Svar fra Room Division Manager den 1. mar. 2024
Dear Marie,We appreciate the time you took to share your review, and it is our hope that you will give us the opportunity to better serve you again in the near future,Kind regards,Laura Cid

8/10 Udmærket

Carl

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i februar 2024
Svar fra Room Division Manager den 1. mar. 2024
Dear Carl,We thank you for your positive review of our hotel. For us, it is the reward for a job well done.Once again we thank you for your kind review and hope to be able to serve you again soon. Yours sincerely,Laura Cid

8/10 Udmærket

Kirsten

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter
Schöne Zimmer, tolle Aussicht aufs Meer, kleiner Strand direkt am Hotel, supernettes Personal. Man braucht ein Auto. Junior Suiten liegen unter Frühstücksbereich, ab 7.30 sehr laut.
Overnattede 7 nætter i februar 2024
Svar fra Room Division Manager den 1. mar. 2024
Dear Kirsten,First and foremost we would like to thank you for choosing Benalma Hotel Costa del Sol for your holidays. We are glad to hear that you liked our rooms and that you enjoyed the wonderful ocean views. Once again, thank you very much for choosing our hotel on this occasion, we hope to have the opportunity to serve you again in the near future.Kind regards,Laura Cid

6/10 Okay

Nico

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter
Leider war die Hälfte des Hotels geschlossen, weil keine Hauptsaison war. Das hätte man in der Hotelbeschreibung erwähnen können. Aussicht und Strandzugang sind ziemlich genial, Personal sehr freundlich, allerdings wenn viel zu tuen ist, kriegt man pro Essen nicht mehr als ein Getränk. Cocktails für All-Inclusive, sind fertig gemixte Cocktails aus der Dose und für Leute die dafür bezahlen , werden diese frisch gemacht , ziemlich traurig. Abgesehen davon ist die Auswahl an Coktails auf 5 Coktails begrenzt. Essen im Buffet Restaurant war ganz ok, die anderen Essensmöglichkeiten kann ich nicht bewerten, weil geschlossen. Wenig Abwechslung im Buffetrestaurant. Zimmer waren sauber und gar nicht so hellhörig, wie in den Bewertungen beschrieben. Aussicht vom Zimmer mit Meerblick ebenfalls ziemlich gut. Anbindung an Bus und Bahn ziemlich gut , allerdings Transfer zu Aktivitäten sehr eingeschränkt.
Overnattede 5 nætter i februar 2024
Svar fra Room Division Manager den 1. mar. 2024
Dear Nico,We would like to thank you for choosing our hotel for your holiday and for taking the time to comment on your experience with us. We are glad to hear that you enjoyed the hotel's beachfront location and that you found our staff to be helpful and friendly.On our website we have the information of the areas that are not open until high season, but we will review it with our commercial department.Once again, thank you very much for choosing our hotel on this occasion, we hope to have the opportunity to serve you again in the near future.Kind regards,Laura Cid

10/10 Fremragende

Leticia

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Llevamos 2 años seguidos quedándonos en este hotel y repetiremos. Un acierto seguro.
Overnattede 1 nat i februar 2024
Svar fra Directora de Alojamiento den 2. mar. 2024
Estimada Leticia,En primer lugar, nos gustaría darle las gracias por elegir nuevamente Benalma Hotel Costa del Sol para sus vacaciones. Nos llena de orgullo saber que hemos cubierto sus expectativas, para nosotros, es la recompensa al trabajo bien hecho.Una vez más, le agradecemos su amable opinión y esperamos servirle de nuevo muy pronto,Atentamente,Laura Cid

10/10 Fremragende

Nath

Overnattede 1 nat i februar 2024
Svar fra Guest Experience Manager den 25. mar. 2024
Thanks for choosing Hotel Benalma

8/10 Udmærket

Thomas

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Ohne Leihwagen ungünstige Lage sonst schönes Hotel gutes Service und Frühstück
Overnattede 3 nætter i februar 2024
Svar fra Room Division Manager den 2. mar. 2024
Lieber Thomas,Vielen Dank für Ihr positives Feedback und Ihre freundliche Bewertung.Das gesamte Team von Benalma Costa del Sol freut sich darauf, Sie bald wieder begrüßen zu dürfen,Mit freundlichen Grüßen,Laura Cid

10/10 Fremragende

Ann-Mari

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 3 nætter i september 2023
Svar fra Room Division Manager den 2. mar. 2024
Dear Ann- Mari,Thank you for your positive feedback and kind rating.The whole Benalma Costa del Sol team looks forward to welcoming you back soon,Yours sincerely,Laura Cid

8/10 Udmærket

Mackinder Singh

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Svar fra Room Division Manager den 2. mar. 2024
Dear Mackinder Singh,Thank you for your positive feedback and kind rating.The whole Benalma Costa del Sol team looks forward to welcoming you back soon,Yours sincerely,Laura Cid

10/10 Fremragende

Dorothy

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Great hotel with fantastic views
This is our second visit. The staff are excellent and the room was very comfortable with everything we needed. The staff responded quickly to any request we made. We opted for half board and the food was very good with plenty of variety to choose from. The main swimming pool was closed at this time so we tended to stay around the bar area by the smaller pool. Both the sea and the swimming pool were very cold but it was still possible to have a quick dip.
Overnattede 5 nætter i november 2023
Svar fra Room Division Manager den 21. nov. 2023
Dear Dorothy,Thank you very much for your positive feedback and kind rating.We are glad to hear that you enjoyed the hotel's beachfront location and that you found our staff to be helpful and friendly.It is also good to know that you enjoyed the many culinary delights prepared by our professional Chefs who always strive to offer a wide variety of typical delights in order to please all palates and we thank you for letting us know that we could conquer yours.Thank you again for your comment and we look forward to welcoming you in the future.Kind regards,Laura Cid

10/10 Fremragende

Christina

Synes godt om: Service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Kan rekommenderas
Lyxig känsla . Mycket trevlig och hjälpsam personal. Det enda minus var toaletten som inte var städad. Men det åtgärdades snabbt. Stort utbud på frukosten. Bra läge vid stranden i utkanten av Benalmadena. Ett lugnt område . Alla rum är mot havet . I bokningen ser det ut som man måste betala extra för det !!!
Utsikt från balkongen
Overnattede 4 nætter i november 2023
Svar fra Room Division Manager den 22. nov. 2023
Dear Christina,Thank you for your positive feedback and kind rating,We are glad to hear that you enjoyed the wonderful sea views that our hotel offers, located right on the beachfront.We are proud to know that you had the opportunity to feel our hospitality, hand in hand with our staff. Our aim is to offer a personalised service as much as possible to make every guest feel at home. Once again, thank you for your feedback and we really hope to have the opportunity to welcome you back in the future.Yours sincerely,Laura Cid

10/10 Fremragende

Molly

Rejste med partner
Synes godt om: Rengøring, service og personale
The property is absolutely astonishing. Being right on the water with the mountains behind us was a dream come true. The staff provided top notch customer service and I never encountered anyone who was unwilling to help or offer tourist tips! The food in the all-inclusive buffet was way above expectations and we very much appreciated that the menu rotated daily. We had a small issue with the air conditioning after checking in, and it was resolved the same morning. The hotel and surrounding area is so clean it’s shocking. The only disappointing aspects we faced was that the fitness/sauna rooms were closed on our last day; we only had one dining option even though we paid for all-inclusive and expected both restaurants to be open; the hot tubs on the rooftop were colder than the pools; and the big pool was closed one day which severely limited space to lay out as chairs on the beach had to be purchased. All in all, we will definitely come back, hopefully when everything is fully functioning! Thank you to the staff and everyone who played a part in making this trip unforgettable!
Overnattede 6 nætter i november 2023
Svar fra Room Division Manager den 22. nov. 2023
Dear Molly,Thank you very much for taking the time to share your personal impressions of your stay at our hotel. We are always open to your feedback as it allows us to continually improve the experience we create for our guests.We are glad to hear that you enjoyed the hotel's fantastic beachfront location.We are proud to know that you had the opportunity to experience our hospitality from our staff. Our aim is to provide a personalised service as much as possible to make each guest feel at home. Once again, thank you for your feedback and we really hope to have the opportunity to welcome you back in the future.Yours sincerely,Laura Cid

10/10 Fremragende

Melissa

Synes godt om: Rengøring
Overnattede 3 nætter i november 2023
Svar fra Room Division Manager den 22. nov. 2023
Dear Melissa,Thank you very much for your positive feedback and kind rating.The whole Benalma Costa del Sol team looks forward to welcoming you back soon,Yours sincerely,Laura Cid

10/10 Fremragende

Ana Maria

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Alles Top!!
Overnattede 3 nætter i november 2023
Svar fra Room Division Manager den 22. nov. 2023
Dear Ana Maria,Thank you for your positive feedback and kind rating.The whole Benalma Costa del Sol team looks forward to welcoming you back soon,Yours sincerely,Laura Cid