En privat strand, liggestole, parasoller, badehåndklæder

Anmeldelser af Solana Beach - Adults Only

4 out of 5
Solana Beach - Adults Only
Coastal Road, Belle Mare

Anmeldelser

8,4

Alletiders

Bedømmelse på 10 − Fremragende. 84 af i alt 202 anmeldelser" "
Bedømmelse på 8 − Udmærket. 80 af i alt 202 anmeldelser" "
Bedømmelse på 6 − Okay. 22 af i alt 202 anmeldelser" "
Bedømmelse på 4 − Dårligt. 9 af i alt 202 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 7 af i alt 202 anmeldelser" "

8,8/10

Rengøring

8,4/10

Service og personale

8,2/10

Faciliteter

8,2/10

Overnatningsstedets tilstand og faciliteter

8,2/10

Miljøvenligt

Anmeldelser

8/10 Udmærket

Jette

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 7 nætter i august 2023
Svar fra The Management den 25. aug. 2023
Dear Jette, Thank you for taking the time rating us on Hotels.com. Thank you for your visit, and we hope you'll consider staying with us again in the future.Best regards,

6/10 Okay

Marc Linnet

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overpriced
The place was fine, but definitely overpriced. Both the hotel, massage and food. The only places you can eat are in the overpriced restaurants. They earn big on tourist. There was a lot of mold on the walls etc., though most places covered with painting. After two weeks mold literally grow on shoes, jacket etc. - even much more than on a gross cheese. Didn't knew it was possible. Though, their employees work very hard. Nitin is a star and some other staff were great too. They have amazingly big bats. The beaches are nice and close to the hotel.
Overnattede 14 nætter i marts 2023
Svar fra The Management den 17. maj 2023
Dear Marc, Thank you for sharing your feedback about your recent stay with us. We appreciate your positive remarks about our hardworking employees, including Nitin, and we're glad to hear that you enjoyed the beautiful beaches in close proximity to the hotel.We apologize for any disappointment regarding the pricing of our hotel, massage services, and food. We understand that value for money is an important aspect of any guest's experience, and we will take your comments into consideration as we review our pricing and offerings.We're sorry to hear about the issue with mold in some areas. Your feedback is valuable, and we will address this matter promptly to ensure that our facilities meet the highest standards of cleanliness and maintenance.Once again, we appreciate your feedback and hope that you had some enjoyable moments during your stay. If your travels bring you back to the area, we would be honored to have another opportunity to provide you with a more satisfying experience.Best regards,

8/10 Udmærket

Helle Sylvest

Rejste med familie
Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter, værelsets komfort
Smuk beliggenhed
Ligger dejligt tæt på Belle Mare Beach. Ingen mulighed for at spise i restauranten uden forudgående bestilt bord, trods af at der var tydeligt plads. Alt for høj musik underholdning, heldigvis slukker de kl.23.00. Dejlig isoleret Rom Bar. God muligheder for underholdning og motion. Bla Rom tasting og båd tur med glas båd/ snorkling. Kedelig at All inclusive ikke er med alt inklusive, det vist udbredt på Mauritius. Flere retter og drinks skal der betales ekstra for. Ingen omkringliggende butikker eller indkøbsmuligheder. 2 gode restauranter lige ude foran hotellet til rimelige priser.
Overnattede 8 nætter i januar 2023
Svar fra The Management den 17. maj 2023
Dear Helle, Thank you for your feedback on your stay at Solana Beach Resort. We're glad to hear that you appreciated the resort's proximity to Belle Mare Beach and the availability of entertainment and exercise options.We apologize for any inconvenience you experienced regarding the restaurant's pre-booked table policy. We'll take your feedback into consideration and review our processes to ensure a smoother dining experience for our guests.We understand your point about the loud music entertainment, and we're glad that it concludes at 11 pm to allow for a peaceful environment. We'll take note of this to ensure that the volume remains at an appropriate level.Regarding the all-inclusive package, we apologize for any confusion. It's true that some additional dishes and drinks may have an extra charge. We appreciate your feedback on this matter, and we'll make sure that our communication regarding the all-inclusive offering is clearer.We're pleased to know that you found good restaurants nearby at reasonable prices, providing you with alternative dining options.Thank you once again for your feedback. We value your input and will use it to improve our services and offerings. We hope to have the opportunity to welcome you back in the future for an even better experience.Best regards,

10/10 Fremragende

Bibbi

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 3 nætter i februar 2022
Svar fra The Management den 17. maj 2023
Dear Bibbi, Thank you for taking the time rating us. We hope to have the pleasure of welcoming you back in the future for another amazing stay. Best regards,

10/10 Fremragende

Bibbi

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Bounty strand
Fantastisk ophold.Specielt alle tjenerne, de var i særklasse Valerie som strandtjener er guld værd for hotellet. Maden på Pomelo, er en nydelse.
Overnattede 7 nætter i februar 2022
Svar fra The Management Team den 7. mar. 2022
Good Morning Bibbi, Thank you for taking the time to share your amazing experience with us. We are glad that you had a great stay among us. We are sure that our entire team enjoyed catering for your all your needs as much as you enjoyed the food at the Pomelo restaurant. Looking forward to welcome you again in our little paradise. Best Regards, The Management

8/10 Udmærket

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Fantastisk view og omgivelser, men mindre god mad
Gode omgivelser og fin strand. Meget venligt personale og god service. Mindre god mad på de tilhørende restauranter.

8/10 Udmærket

Lambert

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
I found the foodoptions rather mediocer. For the rest we had a great holiday.
Overnattede 11 nætter i maj 2024

6/10 Okay

debra anne

Rejste med partner
Synes godt om: Service og personale
Synes ikke om: Faciliteter
Staff were so friendly, room was nice but needed painting and only one plug worked! Lots of rocks to get into the sea. Drivers are nutters. Long transfer and to get anywhere takes hrs on trips
Overnattede 8 nætter i april 2024

10/10 Fremragende

Candace

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
would stay again
Overnattede 7 nætter i februar 2024
Svar fra Prashant den 7. maj 2024
Dear Candace,We are thrilled to see that you had such a positive experience with us and that you would choose to stay with us again.Your satisfaction is our top priority, and we are delighted to know that you would return to Solana Beach Mauritius. We look forward to welcoming you back for another enjoyable stay in the future.Warm regards,

10/10 Fremragende

Stéphane

Rejste med partner
Synes godt om: Faciliteter
Un petit coin de paradis. Emplacement parfait pour visiter l’île. La formule All Inclusive offre un large choix de nourritures et boissons diverses. Repas à thème différent chaque soir. Personnel d’une extrême gentillesse. Je recommande chaleureusement.
Overnattede 7 nætter i april 2024
Svar fra Prashant den 7. maj 2024
Cher Stéphane,Merci d'avoir pris le temps de partager votre merveilleuse expérience avec nous. Nous sommes ravis d'apprendre que vous avez trouvé Solana Beach Mauritius comme un petit coin de paradis et que notre emplacement était parfait pour explorer l'île.C'est fantastique de savoir que vous avez apprécié notre formule All-Inclusive, qui offre une grande variété de plats et de boissons, ainsi que des repas à thème différents chaque soir. Nous sommes ravis que la gentillesse de notre personnel ait rendu votre séjour encore plus agréable.Votre recommandation signifie beaucoup pour nous, et nous apprécions sincèrement vos aimables mots. Nous sommes impatients de vous accueillir à nouveau à Solana Beach Mauritius pour un autre séjour mémorable à l'avenir.Cordialement,Le Management

10/10 Fremragende

Miray

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Friendly staff and very clean
Overnattede 9 nætter i april 2024
Svar fra Prashant den 30. apr. 2024
Dear Miray,Thank you for your kind words and for choosing to stay at Solana Beach Mauritius. We're delighted to hear that you found our staff friendly and our property very clean.Providing a warm and welcoming atmosphere, along with maintaining high cleanliness standards, is our top priority. Your feedback encourages us to continue delivering exceptional service to all our guests.We appreciate your review and hope to welcome you back for another enjoyable stay in the future.Warm regards,The Management

10/10 Fremragende

Jodie

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i april 2024
Svar fra Prashant den 30. apr. 2024
Greetings,Thank you for sharing your review with us!We encourage others to follow your recommendation and book their stay with us for a memorable experience. We look forward to welcoming you back in the future.

10/10 Fremragende

TIPVEAU

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Hotel à recommander. Propreté; impécable . Personnel gentil et avenant .Diverses activités proposées par l'hotel.E.xcellente situation de l'hotel .Buffet :bon et variés .Service de taxis :au top. Agréable séjour du 27 mars au 6 avril
Overnattede 10 nætter i marts 2024
Svar fra Prashant den 30. apr. 2024
Cher Tipveau,Nous vous remercions d'avoir pris le temps de partager votre expérience au Solana Beach Mauritius. Nous sommes ravis de savoir que vous avez apprécié votre séjour parmi nous.Nous sommes heureux de lire que vous avez trouvé notre hôtel propre et que notre personnel a été gentil et attentionné. Il est également agréable de savoir que vous avez pu profiter des diverses activités proposées par notre hôtel et que vous avez apprécié notre emplacement idéal.Nous sommes reconnaissants pour votre recommandation et nous espérons avoir le plaisir de vous accueillir à nouveau pour un séjour aussi agréable que celui-ci.Cordialement,Le Management

8/10 Udmærket

David

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great place and lovely beach, service can be a little hit and miss.
Overnattede 13 nætter i marts 2024
Svar fra Prashant den 30. apr. 2024
Dear David,Thank you for choosing to stay at Solana Beach Mauritius and for sharing your feedback with us. We're pleased to hear that you enjoyed our great location and lovely beach.Providing exceptional service is a top priority for us, and we will address your concerns with our team to ensure that we maintain consistent service standards for all our guests.We appreciate your feedback as it helps us to continually improve and enhance the guest experience. We hope to have the opportunity to welcome you back in the future and exceed your expectations.Warm regards,The Management

10/10 Fremragende

Amber

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Solana Beach Hotel is a beautiful property with staff that go above and beyond to give you a comfortable and enjoyable stay. To start with the rooms are modern, clean and vibrant with the most incredible ocean views. From the reception team, the restaurant team and in particular the house keepers - they could not be more attentive. I would highly recommend a stay st Solana Beach Hotel.
Overnattede 6 nætter i april 2024
Svar fra Prashant den 30. apr. 2024
Dear Amber,Thank you for taking the time to share your wonderful experience at Solana Beach Mauritius. We are delighted to hear that you enjoyed our beautiful property, modern and vibrant rooms, and incredible ocean views. It's fantastic to know that our dedicated staff, from reception to housekeeping, contributed to making your stay comfortable and enjoyable. Your recommendation means a lot to us, and we look forward to welcoming you back for another memorable stay.Warm regards,The Management

8/10 Udmærket

Lisa

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Sehr schönes Hotel um zu entspannen und die Natur zu geniessen. Unser Zimmer war wunderbar, überdurchschnittlich gross und schön. Sauberkeit war okay für mauritianische Verhältnisse. Viele Aktivitäten sind umsonst und sehr empfehlenswert, zum Beispiel das Schnorcheln: das Korallenriff am Hotelstrand ist wie überall an den Stränden leider tot, man fährt dann mit dem Boot weiter raus und sieht sehr schöne Korallen und Fische. Die Umgebung ist sehr ruhig, kein Lärm. Sehr freundliches Personal. Das Essen war etwas enttöuschend, da wir Vegetarier sind waren unsere Optionen eher beschränkt. Alle "Spezial"-Abendessen waren mit Fleisch und Fisch, beim Buffet (Cinnamone Restaurant) gibt es einige vegetarische Optionen. Schade, dass die Massage- und Spa-Preise so hoch sind, da komme ich zum Teil in der Schweiz noch günstiger weg. Die Umgebung der Hotels hat nicht wirklich etwas tolles zu bieten, man sollte sich also darauf einstellen, die Zeit im Hotel zu verbringen (was gut passt, wenn man Entspannungsurlaub geplant hat). Nach Belle Mare kann man spazieren in ca. 30min, da darf man aber keine Liegen nehmen da alle den Hotels gehören. Am Strand hinlegen ist aber überall möglich. Das Hotel wirkt ausserdem sehr sicher mit 24/7 Security. Wir würden das Hotel weiterempfehlen.
Overnattede 6 nætter i marts 2024
Svar fra Prashant den 2. apr. 2024
Dear Lisa, Thank you for sharing your experience with us. We're delighted to hear that you found our resort to be a wonderful place to relax and enjoy nature, and that you enjoyed your spacious and beautiful room.We appreciate your feedback regarding cleanliness and will continue to strive for excellence in this area. It's great to hear that you took advantage of the many free activities offered, such as snorkeling, and we're glad you had the opportunity to explore the beautiful corals and fish further out.We're pleased that you felt safe during your stay and enjoyed the tranquility of our surroundings. Thank you for recommending our hotel, and we hope to welcome you back for another relaxing vacation in the future.Warm regards,The Management

10/10 Fremragende

Stephen

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Beautiful setting, lovely room directly overlooking the beach, no too big with every you need! Great for relaxing and Adult only!
Overnattede 7 nætter i marts 2024
Svar fra Prashant den 28. mar. 2024
Dear Stephen,Thank you for your wonderful review of Solana Beach. We are delighted to hear that you enjoyed our beautiful setting, with a lovely room directly overlooking the beach. It's fantastic to know that you found our resort to be just the right size with all the amenities you needed.We're glad you appreciated the relaxing atmosphere, especially with our adult-only setting. Your satisfaction is our priority, and we're thrilled to have provided you with a memorable experience.We look forward to welcoming you back for another relaxing getaway at Solana Beach Mauritius.Warm regards,

10/10 Fremragende

Rita

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 4 nætter i marts 2024
Svar fra Prashant den 20. mar. 2024
Dear Rita, Thank you for sharing your review with us!We encourage others to follow your recommendation and book their stay with us for a memorable experience. We look forward to welcoming you back in the future. Best regards, The Management

8/10 Udmærket

Vesa

Rejste med partner
Synes godt om: Service og personale
Kiva paikka ja mahtavalla tontilla.
Overnattede 13 nætter i februar 2024
Svar fra Prashant den 13. mar. 2024
Dear Vesa,Thank you for taking the time to leave a review of your recent stay at Solana Beach. We're pleased to hear that you enjoyed our resort and appreciated its location.Your satisfaction is important to us, and we're delighted that you found our property to be a nice place to stay. We strive to provide a relaxing and enjoyable experience for all our guests, and we're glad to hear that you had a positive impression of your time with us.We hope to have the pleasure of welcoming you back for another great stay in the future.Warm regards,The Management

8/10 Udmærket

Rirhandzu

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 5 nætter i februar 2024
Svar fra Prashant den 13. mar. 2024
Greetings,Thank you for sharing your review with us!We encourage others to follow your recommendation and book their stay with us for a memorable experience. We look forward to welcoming you back in the futureWarm regards, The Management

10/10 Fremragende

peter

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 7 nætter i februar 2024
Svar fra Prashant den 13. mar. 2024
Greetings,Thank you for sharing your review with us!We encourage others to follow your recommendation and book their stay with us for a memorable experience. We look forward to welcoming you back in the futureWarm regards, The Management

10/10 Fremragende

Laurent

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 9 nætter i februar 2024
Svar fra Prashant den 13. mar. 2024
Greetings,Thank you for sharing your review with us!We encourage others to follow your recommendation and book their stay with us for a memorable experience. We look forward to welcoming you back in the futureWarm regards, The Management

10/10 Fremragende

Vijaya

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 2 nætter i februar 2024
Svar fra Prashant den 20. feb. 2024
Dear Vijaya,Thank you for sharing your review with us!We encourage others to follow your recommendation and book their stay with us for a memorable experience. We look forward to welcoming you back in the futureWarm regards, The Management

10/10 Fremragende

Heinrich

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Es war ein sehr schöner Aufenthalt in Solana Beach Hotel. Was blieb in Erinnerung? Die nette Begrüßung, Zimmerservice Lolita immer sehr gut gelaunt und herzlich, die Boots Team immer hilfsbereit und gute Empfehlung an Patrice Delfine Tour 230 5 731-9698, sehr fleißiges Restaurant Team, die ihr bestes am Valentinstag gegeben haben : sehr leckere Gerichte und schön geschmückte Kulisse. Und natürlich das Indische Ozean vor der Tür und Zimmer mit Meerblick, einfach unvergesslich schön!
Overnattede 8 nætter i februar 2024
Svar fra Prashant den 20. feb. 2024
Dear Heinrich,Thank you for taking the time to share your review with us. We're thrilled to hear that you had a very nice stay at Solana Beach Mauritius and that you have fond memories of various aspects of your experience.It's delightful to know that you appreciated the warm welcome, the cheerful room service by Lolita, the helpful Boots team, and the commendable efforts of the restaurant team on Valentine's Day. We will pass on your kind words to the mentioned individuals.The Indian Ocean on your doorstep and rooms with a sea view sound truly unforgettable, and we're glad it left a lasting impression.We appreciate your positive feedback, and we look forward to the pleasure of welcoming you back for another memorable stay.Warm regards,

10/10 Fremragende

Luc

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Séjour à Solana
Hôtel très sympathique avec du personnel très avenant et souriant.
Overnattede 7 nætter i februar 2024
Svar fra Prashant den 20. feb. 2024
Cher Luc,Merci beaucoup d'avoir partagé votre expérience sur votre séjour au Solana Beach Mauritius. Nous sommes ravis d'apprendre que vous avez passé un séjour très sympathique et que notre personnel s'est montré avenant et souriant.Votre note parfaite est une grande satisfaction pour nous, et nous apprécions votre soutien. Nous espérons avoir le plaisir de vous accueillir à nouveau pour un autre séjour mémorable.Cordialement,Le Management

8/10 Udmærket

Anne

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Had a great stay at Solana, friendly staff and good food. We didn’t have all inclusive and it was a bit confusing from time to time when ordering food and drinks. Rooms are nice decorated and comfortable. Pool area was great and the beach is so nice! Can highly recomend this place!
Overnattede 6 nætter i februar 2024
Svar fra Prashant den 20. feb. 2024
Dear Anne,Thank you for sharing your feedback on your recent stay at Solana Beach Mauritius. We're delighted to hear that you had a great stay and enjoyed the friendly staff, good food, and comfortable rooms. It's fantastic to know that you appreciated the pool area and the beautiful beach.We appreciate your mention of occasional confusion with ordering food and drinks, and we will use this feedback to make necessary improvements.Thank you for your recommendation, and we look forward to the pleasure of welcoming you back for another enjoyable stay.Warm regards,The Management

6/10 Okay

Claudio

Rejste med partner
Synes godt om: Overnatningsstedets tilstand og faciliteter
Unterkunft war gut auch wennn schon in die Jahre gekommen. Parkanlage sehr schön. Essen leider nicht so toll… alles fad und unschön angerichtet.
Overnattede 3 nætter i februar 2024
Svar fra Prashant den 20. feb. 2024
Dear Claudio,Thank you for taking the time to provide feedback on your stay at Solana Beach Mauritius. We appreciate your comments and are pleased to hear that you found the accommodation good.However, we regret to learn that the food did not meet your expectations in terms of taste and presentation. Your feedback is valuable, and we will share it with our culinary team to make improvements.We hope to have the opportunity to welcome you back in the future and provide you with an enhanced experience.Warm regards,The Management

8/10 Udmærket

Alain

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Les desserts n'étaient pas bons et pas variés. Un grand manque de fruits frais au petit-déjeuner et au dessert.
Overnattede 3 nætter i december 2023
Svar fra Prashant den 20. feb. 2024
Cher Alain,Merci d'avoir pris le temps de partager votre avis sur votre séjour. Nous apprécions vos commentaires, et nous sommes désolés d'apprendre que les desserts n'ont pas été à la hauteur de vos attentes en termes de goût et de variété.Nous prenons vos remarques au sérieux et les transmettrons à notre équipe de restauration pour qu'elle puisse apporter des améliorations. Nous comprenons l'importance d'une offre variée et de qualité, en particulier en ce qui concerne les fruits frais au petit-déjeuner et au dessert.Nous espérons avoir l'occasion de vous accueillir à nouveau à l'avenir et de vous offrir une expérience culinaire plus satisfaisante.Cordialement,Le Management

6/10 Okay

Verificeret rejsende

Synes godt om: Rengøring
Correct pour le prix
Les +: Beaucoup de végétation, on entend plein d’oiseaux toute la journée On voit l’océan de partout dans l’hôtel car il est tout en long Le buffet est bon Le personnel plutôt sympa sauf la responsable de l’animation (Mélanie) à qui on a écrit sur whatsapp pour faire des activités comme indiqué sur le programme mais qui nous a jamais répondu Les - La plage !! Il faut pas s’attendre à une grande et belle plage c’est tout petit (encore plus quand la marée remonte), 30 transat tous pris dès le matin par les gens qui posent leur serviette et de toute façon on peut quasiment pas se baigner devant l’hôtel il faut marcher 20mn pour aller sur la plage publique (qui est paradisiaque pour le coup) Chambre vieillotte, on a quasi pas de wifi dans la chambre (bloc 4) et la tv fonctionne mal Taches sur serviettes et rideaux Privilégier les chambres premium à l’étage sinon vous avez des gens qui passent devant votre bout de terrasse toute la journée
Overnattede 7 nætter i januar 2024
Svar fra Prashant den 20. feb. 2024
Cher client,Nous vous remercions d'avoir pris le temps de partager vos commentaires après votre séjour chez nous. Nous sommes heureux de constater que vous avez apprécié certains aspects de votre expérience.Nous sommes ravis de savoir que vous avez aimé la végétation, le son des oiseaux, la vue sur l'océan, ainsi que la qualité du buffet et la convivialité du personnel.Cependant, nous regrettons sincèrement que certains aspects n'aient pas répondu à vos attentes. Nous prenons ces commentaires au sérieux et les partagerons avec les équipes concernées pour apporter des améliorations.Nous espérons avoir l'opportunité de vous accueillir à nouveau dans le futur et de vous offrir une expérience plus positive.Cordialement,Le Management

10/10 Fremragende

Tinotenda

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
loved the place, everything about this was amazing
Overnattede 3 nætter i januar 2024
Svar fra Prashant den 13. feb. 2024
Dear Tinotenda,Thank you for sharing your positive experience with us! We are thrilled to hear that you loved everything about your stay. Providing amazing experiences for our guests is our goal, and we are delighted to know that we succeeded during your visit.We look forward to the pleasure of welcoming you back for another wonderful stay in the future.Best regards,

10/10 Fremragende

daunt

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Landscape
Overnattede 2 nætter i januar 2024
Svar fra Prashant den 13. feb. 2024
Dear Daunt,Thank you for taking the time to share your review. We are delighted to see your perfect rating and appreciate your positive feedback on the landscape. We strive to provide a beautiful and serene environment for our guests to enjoy.We look forward to welcoming you back for another excellent experience in the future.Best regards,The Management

8/10 Udmærket

frans

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
in case something is not perfect, the team (most of them) are very available and always do their best to help out the gym needs to be modernised
Overnattede 9 nætter i december 2023
Svar fra Prashant den 13. feb. 2024
Dear Frans,Thank you for taking the time to share your feedback following your recent stay. We appreciate your positive comments about our team's dedication to guest satisfaction.Your observation about the gym is duly noted, and we thank you for bringing it to our attention. We are committed to enhancing our facilities, and your feedback serves as valuable input for future improvements.We are pleased to hear that our team made efforts to assist you whenever needed. We look forward to welcoming you back and providing an even more enjoyable experience during your next stay.Best regards,The Management

6/10 Okay

ANJU BYE

Rejste med partner
Synes godt om: Rengøring
Personnel au restaurant pas au top mais le personnel de chambre est super! Menu pas très varié.
Overnattede 5 nætter i januar 2024
Svar fra Prashant den 13. feb. 2024
Chère Anju,Merci d'avoir pris le temps de partager votre avis suite à votre récent séjour. Nous apprécions vos commentaires, et nous sommes ravis de savoir que le personnel de chambre a répondu à vos attentes.Nous regrettons que votre expérience au restaurant n'ait pas été à la hauteur de vos attentes. Vos commentaires sur le service et le menu sont importants pour nous, et nous allons examiner ces aspects pour nous assurer d'améliorer la variété du menu et d'optimiser la qualité du service au restaurant.Nous vous remercions de nous avoir fait part de vos impressions, et nous espérons avoir l'opportunité de vous accueillir à nouveau pour offrir une expérience améliorée lors de votre prochain séjour.Cordialement,Le Management

2/10 Forfærdeligt

Sarah

Awful hotel certainly not a 4 star. Dirty walls in room, sockets hanging off the wall, broken balcony door, ceiling light hanging out in the bathroom. No light in the shower. Dark and smelly room Carried my own luggage to the room as the porter took so long. Lunch and breakfast was awful but the NYE gala dinner was nice. Avoid the property
Overnattede 5 nætter i december 2023
Svar fra Prashant den 13. feb. 2024
Dear Sarah,Thank you for taking the time to share your feedback, and we sincerely apologize for the disappointing experience you had during your stay. We take your concerns seriously, and we regret that we fell short of your expectations.This is not reflective of our usual standards, and we will investigate these matters urgently to ensure immediate improvements. We appreciate your positive mention of the NYE gala dinner and regret that the overall experience did not meet your expectations. Your feedback is valuable to us as we strive to make necessary improvements.We hope to have an opportunity to regain your trust in the future.Best regards,

8/10 Udmærket

Carine

Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
Overnattede 11 nætter i december 2023
Svar fra Prashant den 13. feb. 2024
Dear Carine,Thank you for sharing your review with us!We encourage others to follow your recommendation and book their stay with us for a memorable experience. We look forward to welcoming you back in the futureBest regards, The Management

8/10 Udmærket

Sameena

Rejste i en gruppe
Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
The location, beach and facilities were the best features of the hotel. We had breakfast only and it was great but when we enquired re lunch and dinner, the cost was ridiculous so had to eat out which was limited due to the location. We had a daily phone call or visit re service or needs which was lovely and unique, good attention to customer care. One area of improvement would be to have consistency of communication between staff. There seemed to be poor communication between staff which resulted in disputes and confusion.
Overnattede 7 nætter i december 2023
Svar fra Prashant den 13. feb. 2024
Dear Sameena,Thank you for sharing your feedback following your recent stay with us. We appreciate your positive remarks regarding our location, beach, and facilities. It's wonderful to hear that you enjoyed the breakfast, and we're glad to know that our attention to customer care through daily calls or visits was appreciated.We apologize for the inconvenience you faced regarding the lunch and dinner costs. We understand that this impacted your dining experience, and we will review our pricing structure to ensure it aligns with our guests' expectations.Your observation about the inconsistency in communication between staff members is noted, and we apologize for any disputes or confusion caused. We will address this matter internally.We appreciate your valuable feedback, as it helps us identify areas for improvement. We hope to have the opportunity to welcome you back for an improved experience in the future.Best regards,

8/10 Udmærket

Ralf

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter
Das Hotel ist sauber und praktisch als Erwachsenenhotel. Der Strand ist klein aber man kann da liegen und ins Wasser. Die Mitarbeiter sind freundlich. Die schlechten Bewertungen können wir nicht nachvollziehen. Das Essen ist variabel und sehr gut, es wird immer auch frisch gebraten.
Overnattede 5 nætter i december 2023
Svar fra Prashant den 8. jan. 2024
Dear Ralf,Thank you for taking the time to share your experience at our hotel. We're pleased to hear that you found our establishment clean, practical, and suitable for adult guests. We're thrilled that you enjoyed the beach despite its size and that our friendly staff left a positive impression.Your kind words about the quality and variety of our freshly prepared food are greatly appreciated. We're glad to have met your culinary expectations.We look forward to hosting you again and providing another fantastic stay.Warm regards,The Management

10/10 Fremragende

flo

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 6 nætter i december 2023
Svar fra Prashant den 8. jan. 2024
Greetings,Thank you for sharing your review with us!We encourage others to follow your recommendation and book their stay with us for a memorable experience. We look forward to welcoming you back in the future.Warm regards, The Management

8/10 Udmærket

Paul

Rejste med familie
Synes godt om: Rengøring, service og personale, værelsets komfort
A little in need of investment.
We had a very enjoyable stay and it’s in’s beautiful location. It does feel a bit tired and in need of some updating. As a result it doesn’t really feel 4* in all honesty. But a very enjoyable time all the same.
Overnattede 6 nætter i december 2023
Svar fra Prashant den 8. jan. 2024
Dear Paul,Thank you for choosing our hotel and for sharing your experience. We're thrilled to hear you had an enjoyable stay and appreciated our beautiful location.Your feedback about the need for updates and renovations is noted. We constantly strive to enhance our facilities and guest experience, and your insights help us prioritize our improvement efforts.We hope to have the opportunity to welcome you back in the future and provide an even more delightful stay.Warm regards,The Management

4/10 Dårligt

Cesar

Synes godt om: Rengøring
Synes ikke om: Service og personale
Overnattede 6 nætter i december 2023
Svar fra Prashant den 8. jan. 2024
Greetings,Thank you for sharing your review with us!We encourage others to follow your recommendation and book their stay with us for a memorable experience. We look forward to welcoming you back in the future.Warm regards, The Management

8/10 Udmærket

Säde

Rejste i en gruppe
Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 5 nætter i december 2023
Svar fra Prashant den 8. jan. 2024
Greetings,Thank you for sharing your review with us!We encourage others to follow your recommendation and book their stay with us for a memorable experience. We look forward to welcoming you back in the future.Warm regards, The Management

8/10 Udmærket

Onni

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Good Service!
Pleasant hotel with excellent service. We have no complaints about the room, it was big and the bed was big and comfy. Private beach and the pool were beautiful. We as a couple didn't like the buffet style dinner so much, even though the food was good, the dessert was a disappointment.
Overnattede 2 nætter i december 2023
Svar fra Prashant den 8. jan. 2024
Dear Onni,Thank you for sharing your recent experience at our hotel. We're delighted to hear that you enjoyed our excellent service and the comfort of your room, along with the beauty of our private beach and pool.Your feedback about the buffet-style dinner and dessert is valuable to us. We'll certainly take your comments into consideration as we continuously refine our dining offerings to better meet the preferences of our guests.We hope to welcome you back soon for another pleasant stay, and we'll strive to ensure your dining experience exceeds expectations.Warm regards,The Management

10/10 Fremragende

Alexia

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 14 nætter i november 2023
Svar fra Prashant den 8. jan. 2024
Greetings,Thank you for sharing your review with us!We encourage others to follow your recommendation and book their stay with us for a memorable experience. We look forward to welcoming you back in the future.Warm regards, The Management

2/10 Forfærdeligt

Deanna

Forretningsrejsende, Rejste i en gruppe
Synes godt om: Rengøring
Synes ikke om: Service og personale, overnatningsstedets tilstand og faciliteter
Surprisingly disappointed
The Good! The view from the sea view rooms are spectacular and every meal I had was actually quite good. From both the buffet and the bar. Now the disaster. Upon arrival I was assigned to a room that had a horrible smell. Reception sent maintenance to inspect. Three different people came, acknowledged the smell, searched the room but determined there was nothing they could do but mop the floor and spray perfume. I left the room for hours to see if the smell would disappear. I returned that evening and turned on the AC so i could sleep.Imagine the torture of waking up in the middle of the night to the horrible smell yet again!! First thing in the morning back to reception. This time I get a manager who said he would look into the situation. He did, apologized , and assigned me to a new room. In was suppose to pack and call for assistance to the new room. Well surprise surprise the phone in that room didn't work. I walk to the front desk and explain the situation. The manager was gone and the front desk staff just handed me a key and never looked up from her work. No can we help you find your new room, no let us help you carry your luggage down two flights of stairs and up three flights in a different building. Absolutely nothing. I move on and hope for a better day. I notice that my shower is missing a door and a handle but I don't think much of it until its time to bath. I turn the shower on and water shoots out of the handheld head. I try and turn the main head on and ima
Overnattede 2 nætter i december 2023
Svar fra Prashant den 8. jan. 2024
Dear Deanna,We're deeply sorry for the series of disappointing experiences you encountered during your stay. Your feedback is truly invaluable to us.We're glad to hear you appreciated the spectacular views and the quality of the meals, but we're sincerely apologetic for the inconvenience caused by the initial room assignment. This falls far below the standards we aim to uphold. The issues you've highlighted regarding the room condition and the lack of immediate and attentive assistance from our team are deeply concerning and do not align with our service ethos.Rest assured, we're addressing these issues internally to prevent any recurrence and to ensure a smoother, more supportive resolution process for our guests. Your patience and understanding are greatly appreciated.Should you consider giving us another chance, we'd be honored to make it up to you with an experience that truly reflects the high standards we strive for.Warm regards,

4/10 Dårligt

Rachel

Synes ikke om: Faciliteter, overnatningsstedets tilstand og faciliteter
The property is old and rundown and while some staff are very sweet…for the most part I felt very ignored and that they were too busy to even bother engaging with me whatsoever. I had dinner one night and was told I needed to wait for a table despite it being a buffet style while other guests just walked in and were sat right away. I ate my whole meal before I was even offered a drink. The housekeepers were good but the rooms are dated and the decks all around the pool and bar area are hazardous. The planks move up and down from rot and it all needs to be replaced. Their all inclusive system is time wasting even though certain things are included you still get a bill and have to sign for everything down to a bottle of water. Waste of time and paper. Overall worst hotel stay I’ve ever had avoid this place. I have also never given a hotel a bad review and I’m not someone who complains about little things. However, overall my experience here was not good.
Overnattede 5 nætter i november 2023
Svar fra Prashant den 5. dec. 2023
Dear Rachel,Thank you for sharing your experience during your recent stay. We're truly sorry to learn that your visit did not meet your expectations.We sincerely regret that we fell short of providing you with a positive experience. Your comments are taken to heart, and we are committed to making the necessary enhancements to prevent similar occurrences in the future.We hope to have the opportunity to restore your confidence in us and provide you with a more satisfying stay should you reconsider in the future.Warm regards,The Management

10/10 Fremragende

Isabelle

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Excellent séjour !
2ème fois au Solana et j'espère y revenir. Le personnel est accueillant et toujours disponible, le lieu très agréable car à taille humaine, le cadre magnifique, le buffet excellent. Et enfin, l'équipe d'animation est au top ! J'adore venir ici !!
Overnattede 4 nætter i november 2023
Svar fra Prashant den 30. nov. 2023
Chère Isabelle,Un immense merci pour votre aimable retour et pour votre fidélité au Solana ! Nous sommes ravis d'apprendre que votre deuxième séjour parmi nous a été aussi satisfaisant que le premier.Il est extrêmement gratifiant de savoir que notre personnel a su répondre à vos attentes en étant accueillant et toujours disponible. Nous sommes enchantés que vous ayez trouvé notre établissement à taille humaine agréable et que notre cadre magnifique ait contribué à votre confort. Vos éloges sur notre buffet et l'équipe d'animation nous comblent de joie !Nous sommes impatients de vous accueillir à nouveau pour une troisième visite et nous ferons tout notre possible pour rendre votre séjour tout aussi exceptionnel que les précédents.Au plaisir de vous revoir bientôt au Solana Beach Mauritius!Cordialement,

10/10 Fremragende

Gerard

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Excellent splendide formidable
Je n’ai jamais séjourné de ma vie dans un hôtel aussi complet: entre beauté du lie, le paysage, le confort, la propreté, l’équipe mais aussi plein d’activités tous les jours à toutes les heures, notamment une équipe formidable. Pour le surf, le Snorkling . On vous propose cours de gym de yoga , apprentissage et tout cela inclu avec la réservation de la chambre . Eau vraiment turquoise et propre. Piscine. Restauration très variée et généreuse. Si vous voulez un plus à un prix très correcte : spa et massage par les sublimes mains de Netiré ? Je crois . Elle est très professionnelle
Overnattede 2 nætter i november 2023
Svar fra Prashant den 30. nov. 2023
Cher Gérard,Un grand merci pour votre retour fantastique et élogieux ! Nous sommes ravis d'apprendre que votre séjour parmi nous a été aussi mémorable et complet.C'est un réel plaisir de lire que vous avez apprécié notre cadre magnifique, notre confort, notre propreté, ainsi que les activités variées et l'équipe dévouée qui a contribué à rendre votre expérience si spéciale. Nous sommes ravis que vous ayez pu profiter pleinement de nos activités, notamment le surf, le snorkeling, les cours de gym et de yoga, tout cela inclus dans votre réservation.Nous transmettrons vos aimables paroles à notre équipe, notamment à Netiré, pour sa contribution à rendre votre expérience spa aussi exceptionnelle. Votre reconnaissance est notre plus belle récompense.Nous sommes enchantés que vous ayez passé un moment mémorable parmi nous et nous espérons vous accueillir à nouveau pour une expérience tout aussi formidable.Sincères salutations,Le Management

2/10 Forfærdeligt

Kate

Overnattede 5 nætter i november 2023
Svar fra Prashant den 8. jan. 2024
Greetings,Thank you for sharing your review with us!We encourage others to follow your recommendation and book their stay with us for a memorable experience. We look forward to welcoming you back in the future.Warm regards, The Management

8/10 Udmærket

Thierry

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Séjour très agréable avec la vue sur mer de la chambre Il est par contre difficile d’avoir un transat les personnes laissant leurs serviettes pour la journée
Overnattede 3 nætter i november 2023
Svar fra Prashant den 27. nov. 2023
Cher Thierry,Nous vous remercions d'avoir partagé votre expérience parmi nous et pour vos aimables commentaires.Nous sommes ravis d'apprendre que vous avez passé un séjour très agréable et que la vue sur la mer depuis votre chambre a contribué à votre satisfaction. Votre confort et votre plaisir sont notre priorité absolue.Nous sommes désolés pour les désagréments que vous avez rencontrés concernant l'obtention d'un transat. Nous prenons note de votre remarque et travaillerons à améliorer la gestion des transats pour que nos clients puissent en profiter de manière plus équitable.Nous vous remercions pour vos précieux commentaires qui nous aident à améliorer notre service et espérons avoir l'opportunité de vous accueillir à nouveau pour un séjour encore plus satisfaisant.Cordialement,Le Management

10/10 Fremragende

Iris

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Quiet place, nice people, very friendly staff!
Overnattede 13 nætter i november 2023
Svar fra Prashant den 27. nov. 2023
Dear Iris,Thank you for sharing your positive experience with us! We're thrilled to hear that you found our place to be tranquil and our staff to be accommodating and friendly.Creating a welcoming and pleasant environment for our guests is our top priority, and we're delighted that we could meet your expectations. Your kind words will be shared with our team as encouragement to continue delivering exceptional service.We appreciate your feedback and hope to have the pleasure of welcoming you back for another enjoyable stay in the future.Warm regards,The Management