Alle de viste anmeldelser er indsendt af rigtige gæster. Kun rejsende, som har booket et ophold hos os, kan indsende en anmeldelse. Vi verificerer anmeldelser i henhold til vores retningslinjer og offentliggør alle anmeldelser, hvad enten de er positive eller negative.Flere oplysningerÅbner i et nyt vindue
Bedømmelse på 10 − Fremragende. 761 af i alt 1003 anmeldelser" "
10 - Fremragende
761
Bedømmelse på 8 − Udmærket. 208 af i alt 1003 anmeldelser" "
8 - Udmærket
208
Bedømmelse på 6 − Okay. 25 af i alt 1003 anmeldelser" "
6 - Okay
25
Bedømmelse på 4 − Dårligt. 4 af i alt 1003 anmeldelser" "
4 - Dårligt
4
Bedømmelse på 2 − Forfærdeligt. 5 af i alt 1003 anmeldelser" "
2 - Forfærdeligt
5
9,8/10
Rengøring
9,8/10
Service og personale
9,2/10
Faciliteter
9,4/10
Overnatningsstedets tilstand og faciliteter
9,4/10
Miljøvenligt
Anmeldelser
10/10 Fremragende
Ole
Rejste med partner
29. apr. 2024
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Xxx
Ole
Overnattede 5 nætter i april 2024
Svar fra Your Hotel Spalentor Team den 30. apr. 2024
Dear Ole,Thank you for your nice feedback regarding our hotel. We are very pleased that you felt so comfortable with us and that we were able to convince you of our service!Best regards from Basel, Your Hotel Spalentor team
10/10 Fremragende
Jacob
26. jul. 2020
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Super hotel
Jacob
Overnattede 1 nat i juli 2020
Svar fra Hotel Spalentor den 27. jul. 2020
Sehr geehrter Gast,
Herzlichen Dank für Ihr schönes Feedback zu unserem Haus. Es freut uns sehr, dass Sie sich bei uns so wohl gefühlt haben und dass wir Sie von unserem Service überzeugen konnten!
Mit freundlichen Grüßen aus Basel, Ihr Hotel Spalentor Team
10/10 Fremragende
Mette
Rejste med familie
26. jul. 2020
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Dejligt familie hotel 😊
Super fint og godt beliggende hotel 👍😊
Mette
Overnattede 2 nætter i juli 2020
Svar fra Hotel Spalentor den 27. jul. 2020
Dear Mette
Thank you for your nice feedback to our house. We are very pleased that you felt so comfortable with us and that we were able to convince you of our service!
Best regards from Basel, Your Hotel Spalentor team
8/10 Udmærket
Verificeret rejsende
Forretningsrejsende
16. nov. 2019
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
God beliggenhed, gode værelser og en fod morgenmadsrestaurant.
Verificeret rejsende
Overnattede 1 nat i november 2019
Svar fra Miriam den 18. nov. 2019
Dear guest,
Thank you for taking time to share your comment and choosing our hotel for your time in Basel.
We hope you enjoyed everything and to welcoming you back.
Best regards,
Hotel Spalentor
8/10 Udmærket
Kate
27. aug. 2019
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Dejligt hotel.
Dejligt hotel - super beliggenhed.
Kate
Overnattede 3 nætter i august 2019
Svar fra Valery den 28. aug. 2019
thank you Kate for the kind words!
We are looking forward to welcoming you soon again in our hotel.
Best regards,
8/10 Udmærket
Verificeret rejsende
21. jul. 2019
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Clean, nice, in boring area
Clean and nice hotel with spacious rroms in a slightly boring area.
Verificeret rejsende
Overnattede 1 nat i juli 2019
Svar fra Hotel Spalentor den 22. jul. 2019
Dear guest,
Thank you very much for your good review. We appreciate your effort very much and look forward to your next stay!
We are sorry to hear that the area didn't fullfill your expetations, it is a calm part of Basel indeed as it is a residental zone just next to the old town.
10/10 Fremragende
Trine
14. jan. 2019
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Skønt hotel
Utrolig venlig modtagelse i receptionen og fik en gratis opgradering. Pænt stort værelse med lækker seng og kaffemaskine.
Morgenmaden var indbydende og meget sødt personale.
Perfekt beliggenhed - i gåafstand til det meste.
Kan kun anbefalde hotellet!
Trine
Overnattede 2 nætter i januar 2019
Svar fra Cécile den 18. jan. 2019
Dear Trine
Thank you very much for your fantastic rating and your kind review.
Have a lovely weekend.
Best Regards
10/10 Fremragende
Kirsten
28. jan. 2018
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Kirsten
Overnattede 1 nat i januar 2018
Svar fra Cécile Kindhauser den 2. feb. 2018
Dear Kirsten
Thank you very much for your brilliant rating.
We wish you a lovely weekend and we hope to welcome you back again on your next trip to Basel.
10/10 Fremragende
Verificeret rejsende
20. jul. 2017
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Verificeret rejsende
Overnattede 1 nat i juli 2017
Dear Guest,
Thank you very much for staying with us and for taking the time to rate your stay.
We are happy to see that you have enjoyed your stay and would be even happier to welcome you back at Hotel Spalentor on your next trip to Basel.
With best wishes,
Hotel Spalentor
Amanda Zurbrügg
8/10 Udmærket
marc
15. maj 2024
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
The hotel was fine but a little far from the center
marc
Overnattede 1 nat i maj 2024
Svar fra Your Hotel Spalentor Team den 15. maj 2024
Dear MarcWe thank you for choosing our Hotel while your stay in Basel and are happy that you enjoyed everything.We are looking forward to welcoming you again as guest in our hotel.Best regards from Basel, Your Hotel Spalentor team
10/10 Fremragende
Curtis, Huntsville
Rejste med familie
14. maj 2024
Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
Nice
Curtis
Overnattede 1 nat i maj 2024
Svar fra Your Hotel Spalentor Team den 15. maj 2024
Dear Curtis,Thank you for your nice feedback regarding our hotel. We are very pleased that you felt so comfortable with us and that we were able to convince you of our service!Best regards from Basel, Your Hotel Spalentor team
10/10 Fremragende
Dawn
3. maj 2024
Dawn
Overnattede 2 nætter i april 2024
Svar fra Your Hotel Spalentor Team den 23. maj 2024
Dear Dawn,Thank you for your nice feedback regarding our hotel. We are very pleased that you felt so comfortable with us and that we were able to convince you of our service!Best regards from Basel, Your Hotel Spalentor team
10/10 Fremragende
Renate
2. maj 2024
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Renate
Overnattede 1 nat i maj 2024
Svar fra Ihr Hotel Spalentor Team den 3. maj 2024
Liebe Frau RenateHerzlichen Dank, dass Sie sich die Zeit genommen haben, unser Hotel zu bewerten. Wir freuen uns ausserordentlich, dass Ihnen der Aufenthalt bei uns gefallen hat und hoffen auf ein Wiedersehen mit Ihnen.Bis dahin verbleiben wir mit besten Grüssen
10/10 Fremragende
Grietje
Rejste med partner
1. maj 2024
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great p-lace to stay.
Grietje
Overnattede 2 nætter i april 2024
Svar fra Your Hotel Spalentor Team den 2. maj 2024
Dear Grietje,Thank you for your nice feedback regarding our hotel. We are very pleased that you felt so comfortable with us and that we were able to convince you of our service!Best regards from Basel, Your Hotel Spalentor team
10/10 Fremragende
Allyn
Rejste med partner, Forretningsrejsende
23. apr. 2024
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The Spalentor is our hotel of choice when staying in Basel. Everything is just simply as we like it. Friendly, helpful staff, clean, bright rooms, perfectly located. Looking forward to returning.
Allyn
Overnattede 4 nætter i april 2024
Svar fra Your Hotel Spalentor Team den 24. apr. 2024
Dear AllynWe very much appreciate your kind words! It is great to know that you were satisfied with our service and the kindness of our whole team. Evenmore we are very happy to hear that you enjoyed our hotel as well as the location next to the spalengate and city center/oldtown.We are looking forward to welcoming you again as guest in our hotel.
8/10 Udmærket
Susan
Rejste med partner
23. apr. 2024
Very convenient to the city gate
Susan
Overnattede 2 nætter i april 2024
Svar fra Your Hotel Spalentor Team den 23. apr. 2024
Dear SusanThank you for your nice feedback regarding our hotel. We are very pleased that you felt so comfortable with us and that you liked our location.Best regards from Basel
10/10 Fremragende
Susan
Rejste med familie
22. apr. 2024
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
I liked being next to the old town and my son liked the pool table and Foosball table and bar.
Susan
Overnattede 1 nat i april 2024
Svar fra Your Hotel Spalentor Team den 23. apr. 2024
Dear SusanFurther to the review you have kindly posted, we would like to thank you for your great comments including our pool table.We are very pleased to see that you had a fantastic stay and hope to have the opportunity to welcome you back on your return visit to Basel.Best regards from Basel,
10/10 Fremragende
Francisco
Rejste med partner
22. apr. 2024
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Excelente hotel muy céntrico y con un personal de 10
Francisco
Overnattede 1 nat i april 2024
Svar fra Your Hotel Spalentor Team den 23. apr. 2024
Dear FranciscoThank you very much for your positive guest review. We are very pleased that you could spend a nice stay in our house and that you were satisfied with our service and the friendliness of the teamKindest regards from Basel
10/10 Fremragende
Charles L
Rejste med partner
13. apr. 2024
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Everything was great, both service and accommodations!
Charles L
Overnattede 1 nat i april 2024
Svar fra Your Hotel Spalentor Team den 15. apr. 2024
Dear Charles,Thank you for taking the time to let us a comment. We are very happy that you where satisfied with all our services. We hope to welcome you soon again.Kind regards, Your Hotel Spalentor Team
10/10 Fremragende
janeah
4. apr. 2024
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Perfect place. My room overlooked the famous SPALEN gate and entrance to old town.
janeah
Overnattede 1 nat i april 2024
Svar fra Your Hotel Spalentor Team den 4. apr. 2024
Dear Janeah,Thank you very much for your excellent review. We are very pleased to see that you enjoyed your room so much especially the wonderfull view of the Splaentor and the old town of Basel. We would much appreciate to have the chance to welcome you soon again. Kind regards, Your Hotel Splanetor Team
10/10 Fremragende
George
Rejste med partner
25. mar. 2024
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
This was an excellent place to stay in Basel. The facilities were wonderful and the service even better. Very close to Old Town and a tram stop. Great restaurants nearby, and the one recommended by staff was great! Highly recommend this hotel to anyone looking for a great place to stay while in Basel at a good rate,
George
Overnattede 1 nat i marts 2024
Svar fra Your Hotel Spalentor Team den 25. mar. 2024
Dear George,Thank you very much for your very nice feedback. We are very happy to read that you where very satisfied with our service and the good location close to the city center. We would be very happy to welcome you soon again. Kind regards, Your Hotel Spalentor Team
10/10 Fremragende
Chia Jan
Rejste med familie
25. mar. 2024
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
This is a very nice hotel, the room is big, very clean. Our room has a window facing one of the old city Gate. In front of this hotel is a Bonacic Garden. The garden is very big. we are very happy to stay in this hotel. Next time if we visit Basel, we will stay here again.
Chia Jan
Overnattede 1 nat i marts 2024
Svar fra Your Hotel Spalentor Team den 25. mar. 2024
Dear Chia Jan,Thank you very much for taking the time to give us your nice feedback. We are very pleased that you where satified with our comfortable and very clean rooms. We would be happy to welcome you again. Kind regards,Your Hotel Spalentor Team
10/10 Fremragende
Theron, Goodyear
Rejste med partner
19. mar. 2024
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Free bus, tram, train passes and close to old town and food
Theron
Overnattede 1 nat i marts 2024
Svar fra Your Hotel Spalentor Team den 20. mar. 2024
Dear Theron,Thank you very much for your excellent feedback. We are happy to see that you really enjoyed your stay with us in basel. We hope to welcome you soon again. Kind regards, Your Hotel Spalentor Team
10/10 Fremragende
Timothy
Rejste med partner
18. mar. 2024
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The staff was extremely helpful. The room was clean and comfortable.
Timothy
Overnattede 2 nætter i marts 2024
Svar fra Your Hotel Spalentor Team den 18. mar. 2024
Dear Timothy,Thank you very much for taking the time to share with us your wonderful impressions. We are glad to see that we could convince you with the friendliness from our staff and our spacious and clean rooms. We would be happy to welcome you again if you will come back to Basel. Kind regards,Your Hotel Spalentor Team
10/10 Fremragende
Colin
Forretningsrejsende
28. feb. 2024
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Helpful reception, quiet hotel with easy access to shops and restaurants.
Colin
Overnattede 2 nætter i februar 2024
Svar fra Your Hotel Spalentor Team den 29. feb. 2024
Dear Guest,Thank you very much to share your very good impressions with us.We are very pleased that you where completle satisfied with the friendliness of our Reception Team.We hope to welcome you again with us in Basel soon.Kind regards,Your Hotel Spalentor Team
10/10 Fremragende
Paul
14. feb. 2024
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Excellence by the Spalentor Gate
Hotel Spalentor offers a wonderful, well run place to stay in a perfect location for access to the old town or to get to the train station. Old school kind of place wheree they give you a physical key for your room but everything is clean as a whistle.
Paul
Overnattede 2 nætter i februar 2024
Svar fra Your Hotel Spalentor Team den 14. feb. 2024
Dear guest,Thank you very much for your fantastic review! It is always a pleasure to hear that our guests had a pleasant stay. We are proud to have lived up to your expectations and hope to welcome you again soon!Kind regards from Basel, Your Hotel Spalentor Team
10/10 Fremragende
Yacine
10. feb. 2024
Yacine
Overnattede 1 nat i februar 2024
Svar fra Your Hotel Spalentor Team den 12. feb. 2024
Dear guest,Thank you very much for your fantastic review! It is always a pleasure to hear that our guests had a pleasant stay. We are proud to have lived up to your expectations and hope to welcome you again soon!Kind regards from Basel, Your Hotel Spalentor Team
10/10 Fremragende
Dulce R
25. jan. 2024
Dulce R
Overnattede 1 nat i januar 2024
Svar fra Your Hotel Spalentor Team den 26. jan. 2024
Dear Dulce RThank you for visiting the Hotel Spalentor in Basel. We are very grateful for your wonderful words and are pleased that we were able to offer you a successful stay. We were happy to pass on your compliments to our entire team which was very pleased with your words of praise. We would be happy to welcome you again soon and to spoil you. Kindest regards from Basel
10/10 Fremragende
James
Rejste med familie
8. jan. 2024
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
James
Overnattede 2 nætter i december 2023
Svar fra Your Hotel Spalentor Team den 11. jan. 2024
Dear James,Thank you for your nice feedback regarding our hotel. We are very pleased that you felt so comfortable with us and that we were able to convince you of our service!Best regards from Basel, Your Hotel Spalentor team
10/10 Fremragende
Stella
28. dec. 2023
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Stella
Overnattede 2 nætter i december 2023
Svar fra Your Hotel Spalentor Team den 2. jan. 2024
Dear Stella,Thank you for your nice feedback regarding our hotel. We are very pleased that you felt so comfortable with us and that we were able to convince you of our service!Best regards from Basel, Your Hotel Spalentor team
10/10 Fremragende
Allyn
Rejste med partner
17. dec. 2023
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Delighted as usual with the hotel. Exceptionally friendly and knowledgeable reception staff. The hotel is immaculate and very well situated for walking to the old town, shops restaurants. Wouldn't hesitate to stay again.
Allyn
Overnattede 4 nætter i december 2023
Svar fra Your Hotel Spalentor Team den 18. dec. 2023
Dear Allyn,Thank you very much for your excellent review!We are very happy to read that you enjoyed your stay in our hotel and that you liked our services.Our team always aims to do the best to ensure that our guests enjoy their stay to the fullest. We would be more than happy to welcome you again soon at the Hotel Spalentor!Best regards from Basel, Your Hotel Spalentor team
8/10 Udmærket
Diane
15. dec. 2023
Diane
Overnattede 2 nætter i december 2023
Svar fra Your Hotel Spalentor Team den 18. dec. 2023
Dear Diane,Thank you for your nice feedback regarding our hotel. We are very pleased that you felt so comfortable with us and that we were able to convince you of our service!Best regards from Basel, Your Hotel Spalentor team
10/10 Fremragende
george
Rejste med partner
13. dec. 2023
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Comfortable and fairly close although not central. Helpful staff. Good access to transportation.
george
Overnattede 1 nat i december 2023
Svar fra Your Hotel Spalentor Team den 18. dec. 2023
Dear George,Thank you very much for your positive guest review. We are very pleased that you could spend a nice stay in our house and that you were satisfied with our service and the friendliness of the team. We are happy that you were satisfied with the location of the hotel and the good transportation conexions. We wish you a great time and would be happy to welcome you once again. Best regards from Basel, Your Hotel Spalentor Team
10/10 Fremragende
Elizabeth
Rejste i en gruppe
11. dec. 2023
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Great Accommodation!
Fabulous location and very friendly/helpful staff.
Elizabeth
Overnattede 2 nætter i december 2023
Svar fra Your Hotel Spalentor Team den 11. dec. 2023
Dear Elizabeth,Thank you very much for your positive guest review. We are very pleased that you could spend a nice stay in our house and that you were satisfied with our service and the friendliness of the team. We wish you a great time and would be happy to welcome you once again. Best regards from Basel, Your Hotel Spalentor Team
10/10 Fremragende
Sarah
Forretningsrejsende
26. nov. 2023
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Really lovely little hotel with exceptionally friendly and helpful staff.
Sarah
Overnattede 3 nætter i november 2023
Svar fra Your Hotel Spalentor Team den 28. nov. 2023
Dear Sarah,Thank you very much for your excellent review!We are very happy to read that you enjoyed your stay in our hotel and that you liked our services.Our team always aims to do the best to ensure that our guests enjoy their stay to the fullest. We would be more than happy to welcome you again soon at the Hotel Spalentor!Best regards from Basel, Your Hotel Spalentor team
10/10 Fremragende
chuck, Broomfield
Rejste i en gruppe
22. nov. 2023
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great place and would stay again.
chuck
Overnattede 2 nætter i november 2023
Svar fra Your Hotel Spalentor Team den 23. nov. 2023
Dear Chuck,Thank you for your nice feedback regarding our hotel. We are very pleased that you felt so comfortable with us and that we were able to convince you of our service!Best regards from Basel, Your Hotel Spalentor team
10/10 Fremragende
Sok Eng
18. nov. 2023
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Clean, friendly, conveniently located.
Sok Eng
Overnattede 3 nætter i november 2023
Svar fra Your Hotel Spalentor Team den 20. nov. 2023
Dear Sok Eng,Thank you for your nice feedback regarding our hotel. We are very pleased that you felt so comfortable with us and that we were able to convince you of our service!Best regards from Basel, Your Hotel Spalentor team
2/10 Forfærdeligt
???
Forretningsrejsende
16. nov. 2023
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Very clean and friendly.
???
Overnattede 1 nat i november 2023
Svar fra Your Hotel Spalentor Team den 16. nov. 2023
Dear Mrs. Hata,Thank you for your feedback.You gave us only a 1 which is the badest note you can attribute to the Hotel and 5 would be the best. You did not mention anything bad in your comments so maybe you can explain why you gave us only a 1.Kind regards,Your Hotel Spalentor Team
10/10 Fremragende
Sok Eng
15. nov. 2023
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Sok Eng
Overnattede 2 nætter i november 2023
Svar fra Your Hotel Spalentor Team den 15. nov. 2023
Dear Sok EngWe thank you for choosing our Hotel while your stay in Basel and are happy that you enjoyed everything.We are looking forward to welcoming you again as guest in our hotel.Best regards from Basel, Your Hotel Spalentor team
10/10 Fremragende
Michael
12. nov. 2023
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Michael
Overnattede 1 nat i november 2023
Svar fra Your Hotel Spalentor Team den 13. nov. 2023
Dear MichaelThank you for your nice feedback regarding our hotel. We are very pleased that you felt so comfortable with us and that we were able to convince you of our service!
10/10 Fremragende
DIDIER
Rejste med partner
10. nov. 2023
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Très bonnes conditions d'hébergement, personnel très agréable et environnement calme à proximité du centre-ville pour découverte de la charmante cité de Bâle.
DIDIER
Overnattede 3 nætter i november 2023
Svar fra Votre équipe d'Hôtel Spalentor den 10. nov. 2023
Cher DidierMerci beaucoup pour votre commentaire. Nous sommes très heureux que vous ayez choisi notre hôtel et que vous soyez satisfait de notre service. Nous serions heureux de vous accueillir une nouvelle fois dans notre hôtel.Meilleurs salutations, vôtre hôtel Spalentor
8/10 Udmærket
Verificeret rejsende
3. nov. 2023
Synes godt om: Rengøring, service og personale, værelsets komfort
Great 3-Star, Not 4-Star Hotel
A great location near Old Town and a friendly staff, but we don’t think this hotel merits a 4-star rating; here’s why:
- No 24-hour front desk service
- Rooms very plain
- Lobby and bar area a bit outdated
That said, the Hotel Spalentor is a good choice for 3-star hotel in the area.
Verificeret rejsende
Overnattede 2 nætter i oktober 2023
Svar fra Your Hotel Spalentor Team den 3. nov. 2023
Dear GuestThank you for posting your review regarding your recent stay here with us. We are very happy that you liked our service and the friendliness of the team and the location of the hotel.We are very sorry indeed to hear that you were disappointed with your experience with the hotel and excuse us for the inconvenience.Thank you again for sharing your important feedback with us and we sincerely hope we have the chance of welcoming you back in the future to restore your faith in us.Kindest regards
10/10 Fremragende
Scott
25. okt. 2023
Scott
Overnattede 5 nætter i oktober 2023
Svar fra Your Hotel Spalentor Team den 30. okt. 2023
Dear Scott,Thank you for your nice feedback regarding our hotel. We are very pleased that you felt so comfortable with us and that we were able to convince you of our service!Best regards from Basel, Your Hotel Spalentor team
10/10 Fremragende
Luisa
Rejste i en gruppe
24. okt. 2023
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The Spalentour is conveniently located near a tram and a couple of buses; it is also across the street from a quaint pedestrian shopping area, and walking distance to some of the premier tourist sights of Basel. The staff sre helpful and the breakfast is reasonably good with wonderful coffee. There is a safe & a Nescafe machine in.the room
Luisa
Overnattede 3 nætter i oktober 2023
Svar fra Your Hotel Spalentor Team den 31. okt. 2023
Dear LuisaThank you very much for your amazing, detailled feedback. It was a pleasure to read it. We would be very happy to welcome you again in the near future.Best regards from Basel, Your Hotel Spalentor team
10/10 Fremragende
Verificeret rejsende
Rejste med familie
19. okt. 2023
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Wonderful staff and great accommodations
The hotel staff was absolutely wonderful. They were very knowledgeable about the area and helpful with everything we needed and so, so kind! The room was spacious and very clean. Hotel is in a great location and was easy to navigate.
Verificeret rejsende
Overnattede 1 nat i oktober 2023
Svar fra Your Hotel Spalentor Team den 20. okt. 2023
Dear guestThank you very much for your excellent review!We are very happy to read that you enjoyed your stay in our hotel and that you liked our services and our friendliness of the team.Our team always aims to do the best to ensure that our guests enjoy their stay to the fullest. We would be more than happy to welcome you again soon!
10/10 Fremragende
Robert
18. okt. 2023
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Excellent hotel
Robert
Overnattede 1 nat i oktober 2023
Svar fra Your Hotel Spalentor Team den 18. okt. 2023
Dear RobertThank you very much for your amazing feedback. It was a pleasure to read it. We would be very happy to welcome you again in the near future.Sunny greetings from Basel
10/10 Fremragende
John
Rejste i en gruppe
17. okt. 2023
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Very comfortable beds. Close to everything.
John
Overnattede 2 nætter i september 2023
Svar fra Your Hotel Spalentor Team den 18. okt. 2023
Dear JohnWe thank you for choosing our Hotel while your stay in Basel and are happy that you enjoyed everything, especially our comfortable bed and the location of the hotel.We are looking forward to welcoming you again as guest in our hotel.Kindest regards from Basel
10/10 Fremragende
ROBERT
17. okt. 2023
Great staff, nice room and fantastic breakfast!
ROBERT
Overnattede 2 nætter i oktober 2023
Svar fra Your Hotel Spalentor Team den 17. okt. 2023
Dear RobertFurther to the review you have kindly posted, we would like to thank you for your great comments.We are very pleased to see that you had a fantastic stay and hope to have the opportunity to welcome you back on your return visit to Basel.with best wishes from Basel
8/10 Udmærket
WAI YEE
Rejste med familie
5. okt. 2023
Synes godt om: Rengøring, service og personale
Good location. Close to old town & public transportation.
WAI YEE
Overnattede 2 nætter i september 2023
Svar fra Your Hotel Spalentor Team den 6. okt. 2023
Dear Wai Yee,Thank you for your nice feedback regarding our hotel. We are very pleased that you felt so comfortable with us and that we were able to convince you of our service!Best regards from Basel, Your Hotel Spalentor team
8/10 Udmærket
Alan
Rejste med partner
4. okt. 2023
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The only issue but important was the shower. It was very slippery and difficult for a senior. Strongly recommend some handles to prevent dangerous falls. Main reason for not giving five stars.
Alan
Overnattede 2 nætter i oktober 2023
Svar fra Your Hotel Spalentor Team den 4. okt. 2023
Dear Alan,Thank you for your nice feedback regarding our hotel. We are very pleased that you felt so comfortable with us and that we were able to convince you of our service!Best regards from Basel, Your Hotel Spalentor team