Dear Anna Maria,We're delighted to hear that you enjoyed your stay with us! Your gracious remarks about our team and your interest in a future visit truly warm our hearts. We're also glad to know that you loved our breakfast and restaurant offerings. Regarding the ironing board and iron, we'd like to inform you that for safety reasons, the use of irons in the rooms is not permitted. However, our on-site laundry service is available to wash and iron your garments, ensuring they're well taken care of. We look forward to the opportunity of hosting you again in the future and providing you with another exceptional experience! Best Regards, Domenico Ieva - General Manager

Dear Urmila,Thank you for your amazing feedback. We are thrilled to know your stay was so pleasant and you loved our rich breakfast and strategic location. It is also a great pleasure to read you had such a positive experience with the staff. We always strive to create a pleasant atmosphere so that guests can feel welcomed and supported throughout their stay, and your words are truly gratifying.Looking forward to welcoming you back anytime soon, best regards from a sunny Bardolino! Valentina Liberati – Hotel Manager

Gentile Zani, grazie per aver dedicato il suo tempo per scrivere questa recensione. Siamo felici nel leggere che abbia gradito molto il suo soggiorno da noi. L’aspettiamo presto per un’altra vacanza serena sul Lago di Garda. A presto. Cordiali saluti.Valentina LiberatiHotel Manager

Gentile Sig. Roberto,La ringraziamo per la sua recensione e per il suo commento posititvo sull' Hotel Caesius! Ci dispiace sinceramente per l'inconveniente riscontrato con il Wi-Fi e la TV digitale durante il suo recente soggiorno. Il nostro team tecnico è stato immediatamente informato della situazione e sta lavorando per risolvere tempestivamente questi problemi. Ci teniamo a garantirle che prenderemo le misure necessarie per evitare situazioni simili in futuro e speriamo che ci conceda un'altra opportunità di ospitarla e di dimostrarle il nostro impegno nel fornire un servizio impeccabile. Cordiali Saluti, La Direzione

Gentile Sig. Roberto,Desideriamo ringraziarla per aver condiviso la sua recensione e per la fiducia che ci ha accordato negli ultimi 10 anni. Ci dispiace sinceramente per l'inconveniente riscontrato con il Wi-Fi e la TV digitale durante il suo recente soggiorno. Il nostro team tecnico è stato immediatamente informato della situazione e sta lavorando per risolvere tempestivamente questi problemi. Ci teniamo a garantirle che prenderemo le misure necessarie per evitare situazioni simili in futuro e speriamo che ci conceda un'altra opportunità di ospitarla e di dimostrarle il nostro impegno nel fornire un servizio impeccabile. Cordiali Saluti, La Direzione

Gentile Sig.ra Laura, La ringraziamo per la sua recensione! Siamo lieti che il suo soggiorno sia stato complessivamente molto positivo e speriamo che possa tornare presto a trovarci per vivere un’altra splendida esperienza all’ Hotel Caesius Thermae & SPA! Cordiali Saluti, La Direzione

Dear Ilyes, Thank you for your review! We're delighted you enjoyed your stay. Our team works hard to provide a memorable experience for our guests, and it's truly rewarding to know that we've met your expectations.We hope to have the pleasure of welcoming you back to Hotel Caesius Teme & SPA in the future! Best Regards, The Management

Sehr geehrter Herr Jancarlos,Vielen Dank für Ihre positive Bewertung! Es freut uns sehr zu hören, dass Ihr Aufenthalt im Hotel Caesius Therme & SPA Ihren Erwartungen entsprochen hat. Wir setzen alles daran, unseren Gästen einen angenehmen Aufenthalt zu bieten, und es ist schön zu erfahren, dass wir dies bei Ihnen erreichen konnten. Wir hoffen, Sie bald wieder bei uns begrüßen zu dürfen! Mit herzlichen Grüßen,The Management

Dear Lisa, Thank you for your positive feedback! We're delighted to hear that you had a great experience. If there's anything specific you enjoyed or if you have any suggestions for us, please don't hesitate to let us know. We can't wait to welcome you back for another fantastic stay! Best Regards, The Management

Dear Elaine,Thank you very much for your review and for appreciating our Hotel, especially the Spa with thermal pools and the well-equipped gym. We would like to inform you that there is a "Pillow Menu" in the room, offering a variety of pillow options for your comfort. We are sorry if you were not aware of it during your stay. If you had mentioned it at the Reception, they would have promptly provided you with this information. We hope you will visit us again soon to experience another pleasant stay! Best Regards, The Management

Sehr geehrter Michael,Vielen Dank für Ihre freundlichen Worte und die positive Bewertung! Es freut uns sehr zu hören, dass Sie mit unserem Personal, dem Frühstücksbuffet, den Zimmern und unserer Poolanlage zufrieden waren. Es war uns eine Freude, Sie als unsere Gäste für diese 3 Tage begrüßen zu dürfen, und wir hoffen, Sie bald wieder bei uns willkommen zu heißen! Mit freundlichen Grüßen, Domenico Ieva - General Manager

Dear Linda,Thank you so much for your kind words and for highlighting the convenience of our hotel's location near Bardolino! We're delighted that you found it so well-placed for exploring the beautiful lakeside area. It's fantastic to know that you found the pool bar convenient and enjoyed the refreshing drinks and lunch options. Our dedicated staff takes great pride in providing exceptional service, and your appreciation means a lot to us. We genuinely value your feedback and are grateful for your support. We look forward to the opportunity of hosting you again in the future for another excellent holiday experience!Warm regards, Domenico Ieva - General Manager

Dear Karina,Thank you so much for your review! We're thrilled to hear that you had a wonderful experience at our hotel. It's fantastic to know that you appreciated our convenient location, helpful staff, and the variety of choices at breakfast, as well as the quality of our dinner options. We're delighted that you found our rooms comfortable and enjoyed the thoughtful amenities like the bath robes and beach bag. We also appreciate your feedback regarding the toiletries in the room. We'll definitely take that into consideration as we continuously strive to enhance our guests' experience.Thank you for choosing our hotel for your stay and we hope to welcome you back soon! Best Regards, Domenico Ieva - General Manager

Sehr geehrte Barbara,Vielen Dank für Ihre positive Bewertung! Wir freuen uns sehr, dass Sie mit unserem Service zufrieden waren und dass wir Ihnen ein komplettes Wohlfühl-Paket bieten konnten. Ihr positives Feedback ist für uns äußerst wertvoll und motivierend. Wir würden uns freuen, Sie jederzeit wieder bei uns begrüßen zu dürfen! Herzliche Grüße, Domenico Ieva – General Manager

Dear Harry,Thank you for your kind feedback. We are glad that you had a fantastic experience with the staff, pool area, and spa facilities at our hotel. Having attentive and friendly staff can greatly enhance your stay, and a clean and spacious room is always a welcome sight. Additionally, having access to a pool and free spa facilities adds an extra level of relaxation and enjoyment to your stay. It's great to hear that everything met your expectations and that you had such a positive experience.We are looking forward to welcoming you back for another amazing vacation.Best regards, Domenico Ieva - General Manager

Sehr geehrter Thilo, wir freuen uns zu lesen, dass wir Sie begeistern und Ihnen entspannende Tage bieten konnten. Vielen Dank für Ihre hervorragende Bewertung. Wir hoffen auf ein baldiges Wiedersehen. Herzliche Grüße vom Gardasee, General Manager- Domenico Ieva

Sehr geehrter Frank,herzlichen Dank für Ihr Feedback und die vielen positiven Worte. Was den Teppichboden angeht, so möchten wir Sie darauf aufmerksam machen, dass dieser bereits im Haupthaus und in den Family Suiten ausgetauscht wurde. Gerne stehen wir Ihnen bei der nächsten Buchung zur Seite, damit Sie ein Zimmer mit neuem Teppich wählen. Wir würden uns nämlich sehr freuen, Sie erneut bei uns willkommen heißen zu dürfen!Bis dahin, herzliche Grüße vom Gardasee,General Manager- Domenico Ieva

Dear Doreen, thank you for taking the time to write us about your stay. As we strongly believe that friendliness and warm hospitality are the top priorities, we are delighted to know you were able to experience it yourself. Thank you again for your kind words. Looking forward to welcoming you back, greetings from Lake Garda. Best regards, General Manager - Domenico Ieva

Sehr geehrter Eleftherios, vielen, vielen Dank für Ihre hervorragende Bewertung! Wir freuen uns zu lesen, dass Sie mit Ihrem Aufenthalt rundum zufrieden waren und hoffen auf ein baldiges Wiedersehen. Bis dahin, herzliche Grüße vom Gardasee, General Manager- Domenico Ieva

Dear Samuel, thank you for taking the time to write us your opinion. As we always aim for the best, we would have liked to know which is the detail we’re missing to provide the greatest experience. Hoping you had a nice stay, we look forward to welcome you back. Greetings from Lake Garda, General Manager - Domenico Ieva