Alle de viste anmeldelser er indsendt af rigtige gæster. Kun rejsende, som har booket et ophold hos os, kan indsende en anmeldelse. Vi verificerer anmeldelser i henhold til vores retningslinjer og offentliggør alle anmeldelser, hvad enten de er positive eller negative.Flere oplysningerÅbner i et nyt vindue
Bedømmelse på 10 − Fremragende. 661 af i alt 1061 anmeldelser" "
10 - Fremragende
661
Bedømmelse på 8 − Udmærket. 266 af i alt 1061 anmeldelser" "
8 - Udmærket
266
Bedømmelse på 6 − Okay. 78 af i alt 1061 anmeldelser" "
6 - Okay
78
Bedømmelse på 4 − Dårligt. 34 af i alt 1061 anmeldelser" "
4 - Dårligt
34
Bedømmelse på 2 − Forfærdeligt. 22 af i alt 1061 anmeldelser" "
2 - Forfærdeligt
22
9,4/10
Rengøring
9,0/10
Service og personale
8,8/10
Faciliteter
9,2/10
Overnatningsstedets tilstand og faciliteter
9,0/10
Miljøvenligt
Anmeldelser
8/10 Udmærket
Jamil
Rejste med partner
17. apr. 2024
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Venlig personale , godt beliggenhed , kan kun anbefale .
Jamil
Overnattede 3 nætter i april 2024
Svar fra Guest Experience Assistant den 20. apr. 2024
Kære Jamil.Tusind tak for din anmeldelse af jeres ophold.Det glæder os at høre, at personalet har været venlige, og at du fandt hotellets beliggenhed god. Vi værdsætter din anbefaling højt og er stolte over den perfekte scorer, du har givet for renligheden af værelset, hotellets stand, servicen og værelsets faciliteter.Vi håber at få lov til at byde dig velkommen igen en anden gang her på Barceló Sants.Guest Experience Assistant
8/10 Udmærket
Jan
9. nov. 2023
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Hotel i Estacion Sant transport knudepunkt
Hvis man skal rejse med tog er det stedet at bo! Man kan også bruge R2 til og fra lufthavnen. Lidt mærkelig indgang. Men ellers stort moderne hotel med fine værelser og fremragende morgenbuffet!
Jan
Overnattede 2 nætter i november 2023
Svar fra Dirección / Hotel Management den 10. nov. 2023
Kære gæst.Vi takker dig mange gange for in anmeldelse af hotel Barceló Sants.Vi er glade for at høre, at du nød vores moderne værelser og fremragende morgenbuffet.Det er også godt at vide, at du satte pris på vores beliggenhed lige ved togstationen og nem adgang til lufthavnen. Vi er stolte af vores unikke design, og vi håber, det bidrog til en spændende og behagelig oplevelse for dig.Vi håber at få lov til at byde dig velkommen igen en anden gang her på Barceló Sants.Dirección / Hotel Management
10/10 Fremragende
Erik Christian Røhl
7. okt. 2023
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Fantastisk temahotel
Superlækkert hotel, med virkelig gennemført rumtema! Tæt på transport da hotellet er ovenpå stationen. Der kan ikke høres noget larm fra værelserne.
Erik Christian Røhl
Overnattede 1 nat i oktober 2023
Svar fra Dirección / Hotel Management den 10. okt. 2023
Kære Erik Christian,Tak for din anmeldelse og for at dele dine positive oplevelser på vores hotel.Det glæder os at modtage så flot en samlet karakter for opholdet hos os, samt at i nød roen hos os. Vi håber i fik en masse gode oplevelser med hjem som i længe kan huske tilbage på med smil.Vi håber at få lov til at byde dig velkommen igen en anden gang her på Barceló Sants.Dirección / Hotel Management
10/10 Fremragende
Stinne
Rejste med familie
1. sep. 2023
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Stinne
Overnattede 3 nætter i august 2023
10/10 Fremragende
Pernille
Rejste med familie
18. maj 2023
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Bedste morgenmadsbuffet jeg nogensinde har oplevet
God beliggenhed. Tog direkte fra lufthavnen, hotellet ligger oven på hovedbanegården, så gå afstand til det hele. Hop on/off bus lige udenfor døren. Flot værelse, og den bedste morgenmad til dato!
Pernille
Overnattede 3 nætter i maj 2023
Svar fra Guest Experience Manager den 19. maj 2023
Kære Pernille.Tusinde tak for din fine anmeldelse af dit ophold på Barceló Sants.Dine varme anbefaling glæder os meget og vi takker for de rosende ord om beliggenheden og hotellet. Vi bestræber os altid på at vore gæster har et afslappende og behageligt ophold.Vi håber altid på at få lov til at byde dig velkommen tilbage. De allervenligste hilsner,Guest Experience Manager
10/10 Fremragende
Boye
Rejste i en gruppe
27. apr. 2023
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Boye
Overnattede 1 nat i april 2023
10/10 Fremragende
Christoffer
27. feb. 2023
Christoffer
Overnattede 1 nat i februar 2023
10/10 Fremragende
Thomas
25. jul. 2022
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Thomas
Overnattede 4 nætter i juli 2022
8/10 Udmærket
Tom
22. jul. 2022
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Good location
Hard to find
Tom
Overnattede 1 nat i juli 2022
Svar fra Dirección / Hotel Management den 22. jul. 2022
Dear Eero,
We are sorry to hear of the difficulty you had in finding us, please do not hesitate to contact us for directions or further information on how to locate us.
We hope to welcome you back in the future.
Best wishes,
Dirección / Hotel Management
8/10 Udmærket
Yong
14. jul. 2022
Yong
Overnattede 1 nat i juli 2022
8/10 Udmærket
Yong
3. jul. 2022
Yong
Overnattede 1 nat i juli 2022
8/10 Udmærket
Mikkel
25. mar. 2022
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Mikkel
Overnattede 1 nat i marts 2022
10/10 Fremragende
Verificeret rejsende
Rejste med familie
25. feb. 2022
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Verificeret rejsende
Overnattede 4 nætter i februar 2022
8/10 Udmærket
Verificeret rejsende
Rejste med familie
19. feb. 2022
Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter, værelsets komfort
Verificeret rejsende
Overnattede 1 nat i februar 2022
8/10 Udmærket
Christian
8. feb. 2022
Christian
Overnattede 1 nat i februar 2022
10/10 Fremragende
Verificeret rejsende
Forretningsrejsende
24. okt. 2021
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Nice and friendly atmosphere close to the city center.
Verificeret rejsende
Overnattede 3 nætter i oktober 2021
Svar fra Dirección / Hotel Management den 25. okt. 2021
Dear Guest,
Thank you for taking the time to review your stay.
Our dedicated team always aims to give the best experience to all our guests and it is rewarding for us that you appreciated the high standards we set ourselves.
We hope to welcome you back soon.
Best wishes,
Dirección / Hotel Management
8/10 Udmærket
Skot-Hansen
13. sep. 2021
Synes godt om: Rengøring, service og personale, værelsets komfort
Japan i Barcelona
Meget moderne, lidt japanskinspireret værelse, praktisk og gennemtænkt, anderledes indretning.
Skot-Hansen
Overnattede 1 nat i september 2021
8/10 Udmærket
Helmi
Rejste med familie
12. aug. 2021
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Fint hotel ved siden af Sants stsstation tion
Dejligt værelse. Indskrivning tog lang tid.... Lige ved siden af Sants Station. Gå bare gennem stationen til bagsiden, og så er det luge ved siden af udgangen.
Helmi
Overnattede 1 nat i august 2021
8/10 Udmærket
Babu, Missouri City
Rejste med familie, Rejste i en gruppe
25. maj 2024
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The room was good with plenty of lights, which was not very common in other hotels in the area. Conveniently located on top of the railway station.
Babu
Overnattede 2 nætter i maj 2024
Svar fra Equipo Barceló Sants / Barceló Sants Team den 27. maj 2024
Dear Babu, Thank you very much for your kind feedback.We are delighted to hear that the lighting in your room was to your satisfaction and that you appreciated its unique qualities compared to other hotels in the area. It's also great to know that our location, conveniently situated atop the railway station, contributed positively to your stay. Our team strives to maintain a high standard of cleanliness, comfort, and service, so your recognition of these aspects is truly rewarding.We look forward to welcoming you back for another memorable experience.Best wishes,Equipo Barceló Sants / Barceló Sants Team
10/10 Fremragende
Nana
25. maj 2024
Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
Nana
Overnattede 1 nat i maj 2024
6/10 Okay
Cristina
Rejste med familie
25. maj 2024
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Nice rooms, no washcloths, no coffee maker in the room, towels supposed to be white but a little grey.
Cristina
Overnattede 1 nat i maj 2024
Svar fra Barceló Sants Team den 27. maj 2024
Dear Cristina,We appreciate that you took the time to share your experience with us.We are sorry to hear that certain aspects of your stay did not meet your expectations. Regarding the towels, we strive to maintain the highest standards of cleanliness and presentation, and we regret if this was not reflected in your room. As for the lack of washcloths, we appreciate your feedback and will take it into consideration as we continuously aim to improve our guest experience.As for the coffee machine, all rooms have a kettle, coffees and tea bags located next to the minibar in the room, we encourage you in future occasions to contact the reception department who is available 24 hours a day to meet all such needs and queries. It is delightful to learn that you were pleased with the overall cleanliness of our hotel, the condition of our facilities, and the service provided by our team. Your acknowledgment of our room amenities is also greatly valued, although we understand there is room for enhancement.We look forward to the pleasure of welcoming you back on future occasions.Best regards,Equipo Barceló Sants / Barceló Sants Team
10/10 Fremragende
Clive
Rejste med partner
25. maj 2024
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Wonderfully designed rooms. Sparkling wine at check/in. Great staff that are customer centric. Nice small touches on the room, such as “desks” for the bed-which are great for writing and laptop use
Clive
Overnattede 2 nætter i maj 2024
Svar fra Equipo Barceló Sants / Barceló Sants Team den 27. maj 2024
Dear Clive, Thank you very much for your kind feedback.We're thrilled to hear that our room design and the little touches made your stay enjoyable. It's wonderful to know that our staff's customer-centric approach met your expectations and that the amenities like the bed desks added to your comfort. Your appreciation for the sparkling wine upon check-in and the overall condition of our hotel is greatly valued.We look forward to welcoming you back for another memorable experience.Best wishes,Equipo Barceló Sants / Barceló Sants Team
10/10 Fremragende
Thomas
22. maj 2024
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Thomas
Overnattede 3 nætter i maj 2024
8/10 Udmærket
Lisa
Rejste med familie
21. maj 2024
While the room and bedding was comfortable, there weren’t a lot of amenities. On a positive note, despite being on a train station the room was extremely quiet. Great if you want a good nights sleep.
Lisa
Overnattede 1 nat i maj 2024
Svar fra Assistant General Manager Barceló Sants Team den 23. maj 2024
Dear Lisa,We appreciate that you took the time to share your experience with us.We are sorry to hear that our amenities did not meet your expectations. We aim to provide a comfortable stay and appreciate your feedback as it is crucial for our ongoing commitment to improve our guest experience. It is delightful to learn that you found the room comfortable and enjoyed the tranquility, ensuring a good night's sleep despite our central location atop a train station.We look forward to the pleasure of welcoming you back on future occasions.Best regards,Assistant General ManagerBarceló Sants Team
6/10 Okay
Lisa
Rejste med familie
20. maj 2024
Synes ikke om: Faciliteter
Quiet room above a transportion hub. Convenient but limited amenities.
Lisa
Overnattede 1 nat i maj 2024
Svar fra Barceló Sants Team den 27. maj 2024
Dear Lisa,We appreciate that you took the time to share your experience with us.We are sorry that some aspects of your stay did not meet your expectations. We strive to provide excellent service and amenities, and we regret that we fell short in this instance. However, we are glad to hear that you found the room to be quiet and appreciated the convenience of our location above the transportation hub.We look forward to the pleasure of welcoming you back on future occasions.Best regards,Equipo Barceló Sants / Barceló Sants Team
8/10 Udmærket
Ma Trinidad
Rejste med partner
20. maj 2024
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Air freshener at the lobby is too strong
Ma Trinidad
Overnattede 1 nat i maj 2024
Svar fra Equipo Barceló Sants / Barceló Sants Team den 22. maj 2024
Dear Ma,We appreciate that you took the time to share your experience with us.We apologize if the scent in our lobby was stronger than expected, and we appreciate you bringing this to our attention. It's great to hear that you were satisfied with the service provided by our team, and that the cleanliness and condition of our hotel, as well as the amenities in your room, met your expectations to a large extent.We look forward to the pleasure of welcoming you back on future occasions.Best regards,Equipo Barceló Sants / Barceló Sants Team
10/10 Fremragende
Douglas, Waxhaw
Rejste med familie
19. maj 2024
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Excellent staff! Buffet breakfast phenomenal! Close to everything and walkable
Douglas
Overnattede 1 nat i maj 2024
Svar fra Equipo Barceló Sants / Barceló Sants Team den 20. maj 2024
Dear Douglas, Thank you very much for your kind feedback.We are truly delighted to hear that our staff made a great impression and that you found the buffet breakfast to be phenomenal. It's also wonderful to know that our location contributed positively to your stay, making everything easily accessible for a pleasant experience. Your compliments on the room cleanliness, hotel condition, service, and amenities are greatly appreciated, and it pleases us to know that these aspects met your expectations.We look forward to welcoming you back for another memorable experience.Best wishes,Equipo Barceló Sants / Barceló Sants Team
8/10 Udmærket
Tommy
Rejste med familie, Rejste i en gruppe
13. maj 2024
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Nice hotel above the Sants station no problem for transportation to and from Barcelona city including Hop on hop off bus stop across from the hotel. Room is nice bright decor like the separate showers and toilet the only inconveniences was the A/C unit was pre set by the hotel it was on the warm side you have notify the receptionist to have the until turn down the temperature.
Tommy
Overnattede 3 nætter i maj 2024
Svar fra Guest Experience Manager den 14. maj 2024
Dear Tommy,Thank you for your review.We are sorry to hear that the air conditioning settings were not to your comfort. We strive to maintain a balance that suits all our guests with individual A/C systems and appreciate your feedback on this matter as we could inform right away maintenance to check it. It's delightful to hear you enjoyed the convenient location of our hotel right above the Sants station, making transportation seamless. Your positive comments about our bright decor and the separate showers also bring us joy.We hope to welcome you again in the future. Best regards,Guest Experience Manager
10/10 Fremragende
John
Rejste med partner
12. maj 2024
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Check in pleasant. All staff kind and helpful.
John
Overnattede 1 nat i maj 2024
Svar fra Guest Experience Manager den 13. maj 2024
Dear John, Thank you very much for your kind feedback.We are delighted to hear that you found the check-in process pleasant and our staff kind and helpful. Your appreciation for the cleanliness of our rooms, the condition of the hotel, the services provided, and the room amenities truly means a lot to us. It is wonderful to know that your stay was up to your expectations and that our efforts to provide a comfortable and enjoyable experience were successful.We look forward to welcoming you back for another memorable experience.Best wishes,Guest Experience Manager
10/10 Fremragende
Kerby
Rejste med partner
12. maj 2024
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Súper accesible y todo cerca
Kerby
Overnattede 3 nætter i maj 2024
Svar fra Guest Experience Manager den 13. maj 2024
Apreciado huésped,En primer lugar, nos gustaría agradecerle que escogiera nuestro hotel Barceló Sants para su visita a Barcelona y por recomendarnos a la comunidad viajera, esto es, sin lugar a dudas, la mejor recompensa para todos nosotros.Nos complace enormemente saber que ha encontrado la ubicación de nuestro hotel accesible y conveniente, y que todo lo que necesitaba estuvo cerca durante su estancia. Es gratificante leer que la limpieza de la habitación, el estado del hotel, el servicio y las comodidades de la habitación cumplieron con sus expectativas al 100%. Trabajamos día a día para ofrecer una experiencia excepcional y comentarios como el suyo nos motivan a seguir mejorando.Una vez más le damos las gracias por haber elegido nuestro hotel para sus vacaciones y esperamos tener la oportunidad de servirle de nuevo en el futuro.Guest Experience Manager
6/10 Okay
Jiasong, Danville
Rejste med partner
10. maj 2024
Synes godt om: Rengøring
The location is very good in terms of transportation.
Jiasong
Overnattede 3 nætter i maj 2024
Svar fra Hotel Management den 11. maj 2024
Dear Iason,Thank you for your review.We are sorry that the solutions provided during the stay were not satisfactory. However, we are glad to hear that you found our location convenient for transportation. We take pride in our hotel's connectivity, offering direct access to Sants train station and proximity to various business and tourist sites.We hope to welcome you again in the future. Best regards,Hotel Management
8/10 Udmærket
William, Durham
Forretningsrejsende
8. maj 2024
Synes godt om: Service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The bathroom layout is a bit awkward / small, and the walls a little marked up, but everything else was wonderful. The bed was comfortable, the view was amazing, the staff is excellent.
William
Overnattede 1 nat i maj 2024
Svar fra Hotel Management den 10. maj 2024
Dear William,Thank you for your review.We apologize for any inconvenience you may have encountered with the bathroom layout and the condition of the walls. We are always working in the maintenance of our rooms.It's rewarding to hear that you enjoyed the comfort of our specially designed mattresses, the stunning views, and the high level of service provided by our staff. Your satisfaction with these aspects of your stay is very important to us.We hope to welcome you again in the future.Best regards,Hotel Management
10/10 Fremragende
Satoshi, TOYAMA
Rejste med familie
8. maj 2024
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Satisfied with this hotel and all goods. However they only provided 2 complimentary drinking water during my 3N stay.
TECK SENG
Overnattede 3 nætter i maj 2024
Svar fra Guest Experience Assistant den 9. maj 2024
Dear Seng,Thank you for your review.We are sorry to hear that the provision of complimentary water did not meet your expectations during your 3-night stay, and we provide free water for all our guests in the reception hall during the day. We're thrilled to know that you were satisfied with the overall cleanliness, condition of our hotel, and the services provided by our team. Your appreciation for the room amenities emphasizes our commitment to offering a comfortable and well-equipped environment for our guests.We hope to welcome you again in the future. Best regards,Guest Experience Assistant
8/10 Udmærket
Mary
Forretningsrejsende, Rejste i en gruppe
2. maj 2024
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Very convenient location
Mary
Overnattede 1 nat i april 2024
Svar fra Guest Experience Assistant den 4. maj 2024
Dear Mary,Thank you for your positive feedback.We are, nevertheless, pleased that you had an enjoyable stay with us and that you found our hotel to be in a convenient location for your visit to Barcelona.We look forward to welcoming you back on a future occasion.Best regards,Guest Experience Assistant
2/10 Forfærdeligt
Raj
1. maj 2024
Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Raj
Overnattede 3 nætter i april 2024
8/10 Udmærket
Juan Carlos, lerdo
Rejste med partner
30. apr. 2024
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Todo muy bien solamente el desayuno se vuelve repetitivo.
Juan Carlos
Overnattede 3 nætter i april 2024
Svar fra Guest Experience Assistant den 2. maj 2024
Estimado Juan Carlos,Apreciamos enormemente el tiempo dedicado a opinar sobre su reciente experiencia en nuestro hotel, en Barceló siempre nos esforzamos en superar las expectativas de nuestros huéspedes. Su comentario ayudará a nuestro equipo a alcanzar ese objetivo.Lamentamos que el desayuno no haya cumplido con sus expectativas en cuanto a variedad. Nos esforzamos por ofrecer una experiencia culinaria placentera y tomamos su comentario como una oportunidad para revisar nuestro menú de desayuno. Nos alegra saber que la limpieza, el estado del hotel, el servicio y las comodidades de la habitación hayan sido de su agrado y alcanzado un alto porcentaje de satisfacción en su valoración.En su próxima visita a Barcelona, nos gustaría muchísimo que volviera a brindarnos su confianza. A la espera de poder darle de nuevo la bienvenida, reciba un cordial saludo. Guest Experience Assistant
10/10 Fremragende
Martha
21. apr. 2024
Synes godt om: Overnatningsstedets tilstand og faciliteter
Love the bed and the room in general!!
Martha
Overnattede 1 nat i april 2024
Svar fra Hotel Management den 22. apr. 2024
Dear Martha,Thank you for your positive feedback.We're delated to hear that the comfort of our specially designed mattresses and the overall ambiance of your room met your expectations and contributed to a memorable stay!We look forward to welcoming you back on a future occasion.Best regards,Hotel Management
10/10 Fremragende
Richeena
Rejste i en gruppe
20. apr. 2024
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
It was nice.
Richeena
Overnattede 1 nat i april 2024
Svar fra Guest Experience Assistant den 21. apr. 2024
Dear Heena,Thank you for your positive feedback.A message of satisfaction from a recent guest is always a reward and incentive for our team to continue upholding the standards expected of us.We look forward to welcoming you back on a future occasion.Best regards,Guest Experience Assistant
10/10 Fremragende
Sabina
18. apr. 2024
Sabina
Overnattede 2 nætter i april 2024
10/10 Fremragende
Francisco Javier
Rejste med familie
17. apr. 2024
Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
En estación de Renfe
Francisco Javier
Overnattede 1 nat i april 2024
Svar fra Guest Experience Assistant den 25. apr. 2024
Estimado Francisco Javier,En primer lugar, nos gustaría agradecerle que escogiera nuestro hotel Barceló Sants para su visita a Barcelona y por recomendarnos a la comunidad viajera, esto es, sin lugar a dudas, la mejor recompensa para todos nosotros.Nos complace saber que ha encontrado la limpieza de la habitación y el estado del hotel a su total satisfacción, así como los servicios en la habitación. Gracias por resaltar estos aspectos que son fundamentales para nosotros y que, como menciona en la información sobre nuestro establecimiento, nos esforzamos en cuidar al máximo para garantizar una estancia placentera y cómoda para nuestros huéspedes.Nos gustará volver a recibirle, según nos anuncia en sus comentarios. Reciba un saludo muy cordial.Guest Experience Assistant
6/10 Okay
Chau Pang
Rejste med familie
14. apr. 2024
Synes ikke om: Rengøring, service og personale
i don't realize breakfast included in our room rate and staff didn't mention about we have breakfast.
my friend have another booking through other booking site, they have ask us if we want to add breakfast & tell us the cost. so we thought we need to pay, so sad i just realize we miss the free breakfast until I submit this review.
Chau Pang
Overnattede 3 nætter i april 2024
Svar fra Hotel Management den 16. apr. 2024
Dear Chau,We appreciate that you took the time to share your experience with us.We regret to hear that there was a misunderstanding regarding the breakfast included in your room rate. We always strive to provide clear and complete information to our guests, and we apologize if this was not effectively communicated to you. Regarding your comments on room cleanliness and service, we are committed to maintaining high standards and will take your feedback into serious consideration. It's pleasing to note, however, that you found our hotel's condition and room amenities to meet your expectations to some extent.We look forward to the pleasure of welcoming you back on future occasions.Best regards,Hotel Management
8/10 Udmærket
Aris
10. apr. 2024
Aris
Overnattede 1 nat i april 2024
10/10 Fremragende
Nisha
6. apr. 2024
Nisha
Overnattede 2 nætter i april 2024
10/10 Fremragende
Milica
Rejste med familie
6. apr. 2024
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
No
Milica
Overnattede 2 nætter i februar 2024
Svar fra Guest Experience Assistant den 7. apr. 2024
Dear Milica,Thank you for your positive feedback.A message of satisfaction from a recent guest is always a reward and incentive for our team to continue upholding the standards expected of us.We look forward to welcoming you back on a future occasion.Best regards,Guest Experience Assistant
8/10 Udmærket
Daniel, San Diego
1. apr. 2024
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Central location
Daniel
Overnattede 3 nætter i marts 2024
Svar fra Guest Experience Assistant den 1. apr. 2024
Dear Daniel, Thank you very much for your kind feedback.We are sorry that certain aspects of your stay did not meet your expectations, particularly in terms of room cleanliness. We take pride in our hotel's condition and are glad to hear that you found it to be satisfactory. Additionally, it's rewarding to know that you appreciated the service provided by our team. We also hope that our room amenities contributed positively to your overall comfort during your stay.We look forward to welcoming you back for another memorable experience.Best wishes,Guest Experience Assistant
10/10 Fremragende
Santiaga
Rejste med familie og småbørn
31. mar. 2024
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Es muy bonito y acogedor, esta super bien comunicado con el metro y accesible
Santiaga
Overnattede 3 nætter i marts 2024
Svar fra Guest Experience Assistant den 1. apr. 2024
Estimada Sra. Santiaga,Nos gustaría expresar nuestro agradecimiento por los comentarios que ha realizado sobre su reciente visita, puesto que nos ayudan a entender como nuestros huéspedes disfrutan de su estancia con nosotros.Nos complace saber que encontró el hotel bonito y acogedor, y que la ubicación fue conveniente para acceder al metro y otros medios de transporte. Celebramos que la limpieza de la habitación, la condición del hotel, el servicio y las comodidades de la habitación hayan sido de su total agrado y hayan cumplido con sus expectativas al 100%.Ha sido un placer para nosotros recibirla y esperamos poder servirle de nuevo en el futuro.Guest Experience Assistant
10/10 Fremragende
Kenia
28. mar. 2024
Kenia
Overnattede 5 nætter i marts 2024
8/10 Udmærket
Jillian, Philadelphia
24. mar. 2024
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Jillian
Overnattede 2 nætter i marts 2024
8/10 Udmærket
Ricardo
18. mar. 2024
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Todo muy bien pero mucho ruido las personas que limpian
Ricardo
Overnattede 3 nætter i marts 2024
Svar fra Dirección del Barceló Sants den 19. mar. 2024
Apreciado Ricardo,En primer lugar, nos gustaría darle las gracias por haber elegido nuestro hotel Barceló Sants y por compartir su opinión sobre su experiencia con nosotros.Lamentamos que haya experimentado ruido durante las labores de limpieza; siempre buscamos asegurar la tranquilidad y comodidad de nuestros huéspedes, y nos disculpamos si esta vez no ha sido así.Nos complace saber que encontró nuestras instalaciones en buen estado y que el servicio ofrecido por nuestro equipo estuvo a la altura de sus expectativas.En su próxima visita a Barcelona, nos gustaría muchísimo que volviera a brindarnos su confianza.A la espera de poder darle de nuevo la bienvenida, reciba un cordial saludo. Dirección del Barceló Sants