Dear Claus,Thank you so much for your positive feedback following your stay.We are delighted that everything met your expectations during your stay.We hope we have the pleasure of seeing you on many more occasions. Best regards,

Dear Anders,Thank you for positively reviewing your visit.We are delighted to know that you had a pleasant stay with us.The entire team look forward to the pleasure of seeing you again on a future occasion. Best wishes,

Kære Søren,Tak for din anmeldelse og for at dele dine oplevelser på vores hotel.Vi er glade for at høre, at du fandt vores hotel rent og fint. Vi beklager dog, at du oplevede støj fra vejen på dit værelse. Vores hotel har dobbeltdøre og lydisolerede vinduer for at minimere støjgener, men vi forstår, at det ikke var tilstrækkeligt i dit tilfælde. Næste gang du besøger os, er du velkommen til at anmode om et stille værelse, så vi kan gøre vores bedste for at imødekomme dine behov.Vi håber at se dig igen snart på vores hotel.

Kære Jane,Vi er glade for den flotte karakter, og at du fandt hotellet tilfredsstillende og at du havde et godt ophold hos os.Vi ser frem til at velkomme dig tilbage på hotellet, næste gang du besøger .

Hej ChristinaTak for din dejlige anmeldelse af vores hotel!Vi er super glade for at høre, at du og dine medrejsende nød jeres ophold i vores rummelige værelse med balkon. Det er vigtigt for os at tilbyde et rent og indbydende miljø for vores gæster, så det er fantastisk at høre, at vi har opfyldt dine forventninger.Vi håber at se dig og dine venner igen snart på vores hotel. Med venlig hilsen,Pepe Camps, General Manager

Dear Guest,Thank you for taking the time to rate your stay with us.We are pleased that we were able to meet your expectations.We look forward to welcoming you back. Best regards,Pepe Camps, General Manager

Dear Sara, Thank you for your rating. We are glad your stay was enjoyable. However, we would love to know what would have made your stay a perfect one. Best regards, Pepe Camps, General Manager

Kære Thomas Mange tak for du gav dig tid til at anmelde dit ophold hos os her på Astoria, Barcelona. Det glæder os at du havde en positiv oplevelse af dit ophold hos os og at både vores værelser og personalet efterlod et så godt indstryk hos dig. Vi håber der sammenlagt blev samlet gode oplevelser sammen der vil holde længe. Vi håber altid på at få lov til at byde dig velkommen en anden gang, Pepe Camps, General Manager

Dear Jonas, Thank you for your rating. We are sorry that not everything was to your satisfaction. We would like to know how we could improve your experience with us. We look forward to welcoming you back. Best regards, Pepe Camps, General Manager

Kære Simon. Vi takker for anmeldelsen af dit ophold på Astoria. Det har absolut været os en fornøjelse, at få lov at byde dig velkommen på hotellet, og vi er vældig tilfredse med at vide du har nydt dit ophold, og at du fandt beliggenheden i top. Det vil være en fornøjelse at byde dig velkommen på hotellet igen en anden gang. Pepe Camps, General Manager

Kære gæst. Mange tak for du valgte at booke dit ophold hos os, og for din anmeldelse af dit ophold. Det glæder os stort at I havde et fint ophold. Poolområdet er en tagterasse, og har et areal på 700 kvm., som vore gæster kan nyde.Skulle man mangle plads, er man altid hjertelig velkommen til at kontakte personalet, der vil sørge for eventuelle liggestole eller siddepladser. Vi håber altid på, at se dig igen i fremtiden. Pepe Camps, General Manager

Dear Nicole, Thank you for taking the time to write this comment. It is pleasing that you enjoyed your stay. We regret you found your room and pool small, which permits our guests to unwind with a refreshing dip. We appreciate your kind words about our team members. I really do look forward to the having the pleasure of seeing you on a future visit. Kind regards, Pepe Camps, General Manager

Dear Henrik, Thank you for sharing this kind feedback. It is very pleasing to hear that you enjoyed your stay and that we have met all your requirements. We look forward to welcoming you back in the future. Best regards, Pepe Camps, General Manager

Kære gæst. Mange tak for du valgte at booke dit ophold hos os, og for din anmeldelse af dit ophold. Vi er utrolig glade for at vide I har nydt Jeres ophold på Hotel Astoria, og at beliggenheden i Eixample området, tæt på spisesteder og metrostation Diagonal, var helt i top. Det er også en glæde at vide I fandt hotellets rengøringsstandard fin og ren. Vore værelser er udstyret med queen size senge som standard, og ekstra topmadrasser kan rekvireres gennem receptionen for yderligere komfort. Skulle I ønske at opgradere værelse, eller skifte til en anden udsigt er I altid meget velkomne til at kontakte os. Så vil vi straks søge at finde en løsning. Jeres komfort er vores førsteprioritet. Det vil altid være en udsøgt fornøjelse, at få lov at byde dig velkommen tilbage.

Dear Sir/Madam, Thank you for your positive review regarding your recent stay at the Hotel Astoria 3*. We hope we can welcome you again in the near future. Best Regards,

Dear Jodie,Thank you for this review about your recent stay.It is a pleasure to know that our location met your expectations and contributed to a great experience. Our team is dedicated to maintaining the hotel in top condition and we're glad you've noticed our efforts.However, we regret to hear that our service did not entirely meet your standards; Astoria strives to provide exceptional service to every guest and we’ll be sure to review your feedback internally.Additionally, we apologize if our room amenities did not fully satisfy your needs. Our continuous commitment is to ensure that every aspect of our guests' stay is comfortable and well catered for. We will reflect on your comments to further enhance our guest experience.We hope to welcome you back in the future.Best wishes,Pepe Camps, General Manager

Dear Christine,Thank you for this kind feedback concerning your visit to our hotel museum.We are thrilled that the unique art deco and the spaciousness of our rooms contributed to your satisfaction. It's gratifying to know that the bathroom amenities, including the pleasant rain showers, met your expectations and added to the comfort of your visit. Our team takes great pride in ensuring every detail is well-appointed for our guests' enjoyment.We are also pleased that our central location served you well, making your experience in the heart of the city even more memorable.We look forward to welcoming you back.Kind regards,Pepe Camps, General Manager

Estimado Dawood,Nos alegra sobremanera recibir su positivo comentario.Nos alegra saber que ha podido disfrutar de su estancia con nosotros. Siempre hacemos el máximo esfuerzo por dar a nuestros clientes el mejor servicio y estamos encantados de que así lo haya valorado. Su satisfacción es nuestra mayor recompensa.Aprovechamos la ocasión para hacerle llegar un afectuoso saludo, al tiempo que confiamos en volver a darle muy pronto la bienvenida. Atentamente,

Dear Emel,Thank you for taking the time to let us know your opinion of your recent stay.We are glad that you enjoyed your stay with us and that you found our location was ideal for your requirements.We hope to have the pleasure of welcoming you back in the future. Warm regards,

Dear Wesley,Thank you for this kind review.It is rewarding to know you had a pleasant stay with us and the room met your expectations. We take great pride in maintaining the highest standards of cleanliness and comfort. We're also thrilled you enjoyed the added perk of our rooftop terrace, which offers a lovely space to relax and soak in the Barcelona vista. And finally, your appreciation of our central location, conveniently close to restaurants, shopping and transportation options, is gratifying. We hope it helped make your stay memorable.We look forward to welcoming you again soon. Best wishes,Pepe Camps, General Manager

Dear Orlando,Thank you so much for your positive feedback following your stay.We are delighted to hear that we met your expectations; this positive feedback inspires us to continue upholding our high standards.We look forward to seeing you again in the future.Best wishes,

Dear Nancy,Thank you for this review about your recent stay.It brings us great joy to hear that our convenient location, with easy access to the metro and proximity to restaurants and shopping areas, contributed positively to your experience. We appreciate your suggestion regarding a coffee machine, and we will certainly consider this feedback as we strive to improve our guests' experiences. In the meantime, coffee and tea facilities are readily available at the reception, and our staff is always on hand to ensure your comfort.We look forward to the pleasure of welcoming you back to the heart of Barcelona.Warm regards,

Dear Stéphanie,Thank you for sharing your opinion of your stay with us.It is delightful to hear such positive feedback about our fabulous location, which indeed is conveniently nestled in the heart of Barcelona's vibrant atmosphere. Our team is overjoyed to know that you found the accommodations to be excellent, as we strive to provide a comfortable and inviting environment for our guests.The staff at Astoria takes great pride in delivering helpful and friendly service, and your commendation is a wonderful testament to their commitment. Your recommendation is the highest compliment we could receive, and it motivates us to continue offering exceptional experiences to all who stay with us.Once again, we thank you for your kind words and look forward to the opportunity of welcoming you back in the near future.We look forward to seeing you again on your next stay.Best wishes,Pepe Camps, General Manager

Dear Myrna,Thank you for your lovely review and for highlighting the many aspects that made your stay at Astoria enjoyable.We are thrilled to hear that our extensive art collections added a unique touch to your experience with us. Our team takes great pride in offering warm and accommodating service, and it's rewarding to know that this was reflected during your visit.It's wonderful to learn that our hotel's location provided the perfect starting point for your explorations of Barcelona's iconic landmarks and vibrant dining scene. Secret Tapas is indeed a local gem, and we're delighted you had the chance to enjoy it.Your satisfaction is our highest reward, and we are elated that you have enjoyed your stay to the fullest. Our commitment to providing guests with a memorable experience is unwavering, and we look forward to welcoming you back to Astoria in the future.Best wishes,

Dear Tim,We thank you for this kind review.We are pleased that we were able to meet your expectations.We hope that you will stay with us again many more times in the future. Best wishes,

Dear Mark,Thank you for this kind review.We are delighted that everything met your expectations during your stay with us and that you appreciated our high standards.We look forward to the pleasure of seeing you again in the future.Kind regards,

Yukiko様、この度はAstoriaをご利用いただきまして、ありがとうございました。床や壁の薄さによる騒音では、ご迷惑をおかけしましたこと、心よりお詫び申し上げます。より快適にご滞在いただけるよう、改善に努めて参ります。またのお越しをお待ちしております。

Estimada Cristina,Ante todo, agradecer su positiva valoración.Nos alegra mucho saber que su estancia fue en general una experiencia favorable. Lamentamos el inconveniente que experimentó con el suministro de agua durante el último día de su estancia. Aunque situaciones como esta son inusuales y a menudo fuera de nuestro control, entendemos la situación. Nos esforzamos por ofrecer soluciones proactivas y tomamos nota de su sugerencia sobre las botellas de agua de cortesía.Sería muy grato volver a hospedarle. Cordiales saludos,Pepe Camps, Director general

Apreciado Claudio,Muchas gracias por sus comentarios.Su valoración nos da idea de que pudo disfrutar de una estancia correcta y agradable en nuestras instalaciones. Gracias por elegirnos y por su tiempo a la hora de compartir sus sensaciones.Aprovechamos la ocasión para hacerle llegar un afectuoso saludo, al tiempo que confiamos en volver a darle muy pronto la bienvenida. Un cordial saludo,

Kära Ban Mohammed,tack för att ni tog er tid att skriva en recension om er vistelse hos oss.Det är fint att höra att ni upplevde rummet som rent och fint, och att ni uppskattade hotellets skick. Vårt team arbetar ständigt för att upprätthålla höga standarder på både renlighet och bekvämligheter, och vi är tacksamma att ni märkte av detta. Vi är även glada att få läsa att ni tyckte om vår hjälpsamma personal. Vi strävar alltid efter att erbjuda en service som möter våra gästers förväntningar, och era positiva kommentarer är en bekräftelse på att vi är på rätt väg.Vi ser fram emot möjligheten att välkomna er tillbaka i framtiden. Med vänliga hälsningar,

Dear Carolina,Thank you for taking the time to share your feedback with us.We're delighted to hear that you appreciated our hotel's convenient location. It's also wonderful that you found the room cleanliness, hotel condition, and service to meet your expectations, as we strive to maintain our standards to ensure a comfortable and satisfying stay for all our guests.We look forward to the opportunity to welcome you back in the future. Best regards,

Estimada Natalia,Muchas gracias por dedicar un momento para compartir su opinión sobre el Astoria.Nos complace saber que encontró nuestra cama muy cómoda y que la ubicación del hotel fue de su agrado, así como la amabilidad de nuestro personal. Lamentamos los inconvenientes que menciona con respecto a la ducha y la sensación de calor en la habitación por la noche. Nuestros cuartos están equipados con control de clima individual y nuestro equipo de mantenimiento está siempre disponible para asegurar su óptimo funcionamiento. Además, tenemos un sistema de ventilación en todas las habitaciones para garantizar el confort de nuestros huéspedes.Ha sido un placer poder recibirle en nuestras instalaciones y esperamos volver a verle en un futuro muy próximo. Un saludo muy afectuoso,Pepe Camps, Director general

Estimado huésped,Estamos seguros de que habrá tenido una experiencia inolvidable en nuestra ciudad y estamos muy contentos de haber podido formar parte de la misma.Estamos muy contentos de recibir sus magníficos comentarios y de que su estancia haya sido muy cómoda, pudiendo disfrutar de todos los servicios que ofrecemos a nuestros huéspedes.Le esperamos pronto de regreso en el Astoria.Un saludo cordial,

Dear Hironori,Thank you for such a great review.Our location is one of the things we are very proud of about our hotel.We are so lucky to have such a strategic position that brings transport options to our guests and must-see attractions closer.We look forward to seeing you again on your next visit.Best wishes,

Kära Erik,tack för att ni tog er tid att dela med er av er upplevelse hos oss.Det är fint att höra att ni uppskattade vår personal som alltid strävar efter att erbjuda en service av högsta kvalitet. Vi är även glada att få läsa att ni tyckte om hotellets läge nära Barcelonas bästa shoppinggator, vilket är något vi är stolta över.Vi ser fram emot att välkomna er åter till oss i framtiden. Med vänliga hälsningar,

Estimado Miguel,Hemos recibido su reseña.Lamentamos el inconveniente que ha mencionado y queremos asegurarle que no es la norma en nuestro establecimiento y nos esforzamos por ofrecer una experiencia impecable a todos los huéspedes. Por favor, póngase en contacto con nosotros directamente para resolver esta situación a la mayor brevedad posible a astoria@derbyhotels.com o josepcamps@derbyhotels.com.Quedamos a su entera disposición. Un saludo cordial,Pepe Camps, Director general

Dear Aarkarshita,Thank you for taking the time to share your feedback.We're thrilled to hear that you enjoyed our prime location and felt secure in the neighborhood, which is indeed surrounded by convenient dining options. It's rewarding to know that our dedicated staff's gesture of leaving chocolates in your room daily added a sweet touch to your stay.We look forward to seeing you again soon.Best regards,Pepe Camps, General Manager

Dear Joseph,Thank you so much for your positive feedback following your stay.We're delighted to hear that you found our hotel to be comfortable and valued the cleanliness of our facilities. Our team works diligently to maintain a high standard of cleanliness and comfort, so it's rewarding to know this contributed to a positive experience during your stay. Additionally, it's fantastic that you found our location convenient; we're fortunate to be situated in the heart of Barcelona's financial district, close to iconic shopping areas and tourist sites.Moreover, we're glad you felt that your stay offered good value for money. We always strive to provide our guests with quality service and amenities that exceed expectations while ensuring affordability.We hope that you will stay with us again many more times in the future. Best wishes,Pepe Camps, General Manager

Dear Amanda,Thank you for such a positive review of your stay.Our team is pleased that the hotel's location met your expectations for safety and convenience in the heart of Barcelona. We appreciate your kind words on the aesthetics of our lobby and exterior. While we strive to offer a comfortable and welcoming experience, we understand that luxury is a different concept and we're glad that our efforts in providing a quality stay were recognized by you.We all look forward to welcoming you back in the future.Kind regards,Pepe Camps, General Manager

Dear Esteban,Thank you very much for this kind review.We are glad that your stay with us was a pleasant one and that you enjoyed our location.We hope to have the occasion to welcome you back.Best wishes,

Dear Cerine,Thank you for taking the time to share your review.We are truly sorry to hear about your dissatisfaction regarding the extra bed; our aim is to provide clear and transparent pricing for all our services. Please rest assured that we take hygiene very seriously, and it concerns us to learn of your experience with the cleanliness of the room, as our housekeeping team diligently follows rigorous standards. We also apologize for any disturbance you experienced; we strive to allocate rooms as per guest requests for a peaceful stay and have soundproofing measures in place such as double-glazed windows to ensure a quiet environment. Your comments are taken earnestly as they are essential in our continuous efforts to improve our guest experience.We hope we can provide you with an improved stay in the future.Kind regards,Pepe Camps, General Manager

안녕하세요.저희 호텔을 방문해주셔서 감사합니다.지내시는 동안 저희 호텔에 대해 전체적으로 만족하신 것 같아 다행입니다. 호텔의 위치와 편리한 교통 덕분에 편안하게 여행하실 수 있으셨다니 저희도 기쁘네요. 또한 객실 청결 상태와 직원 서비스에 대한 칭찬의 말씀 감사합니다. 다른 불편함 없이 편안히 머물다 가신 것 같아 다행입니다. 소중한 의견 감사드리며, 부디 바르셀로나에서 편안한 여행 되셨길 바랍니다.다음에 기회가 된다면 다시 한 번 찾아주세요. 감사합니다.

Dear Russell,Thank you for taking the time to leave your review.We are delighted to know that you had a pleasant stay with us.We look forward to welcoming you back.Kind regards,

Estimado Alonso,Agradecemos enormemente que se haya tomado el tiempo para compartir su experiencia en nuestro hotel.Nos complace saber que encontró nuestro hotel limpio y tranquilo, y que la amabilidad de nuestro personal cumplió con sus expectativas. Es un orgullo para nosotros que destaque la atención recibida por parte de nuestro compañero Domingo en la recepción; su sensibilidad y servicio son ejemplos del compromiso que tenemos con la excelencia en la atención al cliente.Esperamos que haya disfrutado de las comodidades de nuestras habitaciones, incluyendo el control individual de clima y el servicio de habitaciones disponible las 24 horas, así como de la variedad de canales de televisión y wifi gratuito.Será un placer darle la bienvenida de nuevo en su próxima visita. Reciba un cordial saludo,

Dear Stéphanie,Thank you for your positive feedback.We appreciate that you chose to stay with us and are glad to know your experience was enjoyable.We hope you will return for another memorable stay.Best wishes,

Dear Jean,Thank you for letting us know that you enjoyed your stay.It is rewarding to know that you had such a pleasant experience with us and that you found your room equipped with everything you needed.Moreover, thank you for appreciating our team's quality service; this will encourage us to continue with our efforts to deliver an excellent experience to all our guests.We look forward to seeing you again.Best wishes,

Dear Barbara,Thank you for your kind review.We're pleased that you had a pleasant stay with us and appreciated our high standards.We look forward to welcoming you back. Best regards,