Wi-Fi not working, kept disconnected, and kept prompting us to re-login to the Wi-Fi which was not even working/stable, which was quite inconvenient and annoying. On the first day of our stay, there was no body wash in the dispenser, which is quite disappointing for a five-star hotel. Even though the service was good, but the facilities are very old. The gym equipment is dated. The elevator system seems to be modern and safe, but it can be “smarter”. During peak hours, the elevator system created inconvenience, as you will need to re-tap the card and reselect the floor on the touch screen again and again every time the lift is full and you can only wait for the next one.