Sæsonbestemt udendørs pool
Tjek tilgængelighed

Anmeldelser af Atlantica Aeneas Resort

5 out of 5
Atlantica Aeneas Resort
100 Nissi Avenue, Ayia Napa, Ammochostos

Anmeldelser

8,4

Alletiders

Bedømmelse på 10 − Fremragende. 6 af i alt 12 anmeldelser" "
Bedømmelse på 8 − Udmærket. 3 af i alt 12 anmeldelser" "
Bedømmelse på 6 − Okay. 2 af i alt 12 anmeldelser" "
Bedømmelse på 4 − Dårligt. 1 af i alt 12 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 0 af i alt 12 anmeldelser" "

8,0/10

Rengøring

8,2/10

Service og personale

9,4/10

Faciliteter

8,0/10

Overnatningsstedets tilstand og faciliteter

8,0/10

Miljøvenligt

Anmeldelser

10/10 Fremragende

Marie

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Super fint og venligt personale 👌
Overnattede 4 nætter i september 2022
Svar fra The Atlantica Aeneas Team den 19. sep. 2022
Dear Mrs. Marie,Thank you for choosing our Hotel for your vacation and for your positive feedback.It would be our pleasure to welcome you again for a future visit!!!

10/10 Fremragende

avi

Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great property for staying
Overnattede 1 nat i april 2024
Svar fra The Atlantica Aeneas Team den 25. apr. 2024
Dear Guest,Thank you for this sweet and short review of your recent experience at our Hotel.It would be our pleasure to welcome you again for a future visit.Best regards,

8/10 Udmærket

Verificeret rejsende

Rejste med familie
Synes godt om: Service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i november 2023

10/10 Fremragende

Oscar

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 7 nætter i oktober 2023

10/10 Fremragende

Emilia Simona

Rejste med partner
Synes godt om: Faciliteter
Lovely hotel
Overnattede 3 nætter i oktober 2023

6/10 Okay

Shahar

Rejste med familie
Synes ikke om: Service og personale
Incompetent service.
What a disappointing experience! We are a family of four -we booked a last-minute single night at 23:00 just to rest our heads - our flight was delayed to only arrive at 4AM. the front desk clerk claimed they are not seeing the reservation from hotels.com, and could not offer any resolution, despite the grave situation! I had to "beg" and offer my credit card as guarantee to accept me into a room, 40 minutes later! afterwards, due to some property policy he couldn't check us in and asked to keep our passports with him until the morning, of course we declined! how unwelcoming and inconsiderate. this is not the type of service I would expect from a property I paid 300 USD for 6 hours in a single room. the property itself was decorated and maintained, facilities were impressive, although our room was not clean enough (we found hairs on the bed sheets but couldn't care enough in our sleep-deprived state). to add another grievance, the same receptionist urged me to return as early as possible with my passports to complete the process. Imagine the situation: 4:40AM, and the receptionist is demanding I come back at 8:30 the latest with our passports. Exceptionally incompetent in my perspective. Having traveled around the world in hundreds of hotels, this was well below my expectations.
Overnattede 1 nat i oktober 2023
Svar fra The Atlantica Aeneas Team den 10. okt. 2023
Dear Shahar,Thank you for your feedback, it is our intention to ensure each of our guests are well-attended to. We are quite saddened to read how unsatisfied you were at the hotel.Although your expectations were not fully met at this visit,we would like the opportunity to improve your impression of our services, please contact with our reservation department and we will do our utmost to enrich your next stay.Best regards,

4/10 Dårligt

Pavlina

Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 6 nætter i september 2023

10/10 Fremragende

Daniel

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Excelente opcion
Hemos pasado unas excelentes vacaciones gracias al equipo del hotel. Las instalaciones son muy bonitas, con una pileta central enorme. La atencion de los los trabajadores en el hotel fue excelente. Desde recepcion, comedor, bares y demas. La comida fue variable y de calidad durante todos los dias. Sin duda volveria al hotel. Recomiendo reservar una habitacion con salida directa a la piscina.
Overnattede 3 nætter i september 2023
Svar fra The Atlantica Aeneas Team den 3. okt. 2023
Good afternoon from Atlantica Aeneas.Thank you for this sweet and short review of your recent experience at our hotel.It would be our pleasure to welcome you again for a future visit.Best regards,The Atlantica Aeneas Team

6/10 Okay

foo kam

Rejste med familie
The room is not upto 5star standard. It's like 3 star, toilet flush not good. Phone is not working at all during our stay. The room is overpriced.room cleaning very poor. Only pool area is good and close to Nissi Beach. But the most beautiful beach is makronissos Beach. We will never come back again. Very disappointed with the price we paid for this hotel.
Svar fra The Atlantica Aeneas Team den 6. jul. 2023
Greetings from Atlantica Aeneas Resort!Thank you for taking the time to review our Hotel!We are quite saddened to read how unsatisfied you were.Although your expectations were not fully met at this visit, we would like to have the opportunity to improve your impression of our services .

10/10 Fremragende

barak

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Best hotel experience
Unreal experience. From the staff, to the facilities, to the food everyone was of the highest caliber. The pools were another level cool and while I didn’t see other hotels really I wouldn’t be able to picture another hotel being so child friendly. Overall I give the hotel 10 out of 10.
Overnattede 2 nætter i april 2023
Svar fra Atlantica Aeneas Team den 26. apr. 2023
Dear Mr/Mrs Barak, We really appreciate that you took the time to upload your amazing feedback regarding your stay with us.It is our pleasure to hear from our guest their level of satisfaction within our services and premises.Hoping to hear from you again and welcome you again for a future visits.Our best regards ,Atlantica Aeneas team

8/10 Udmærket

Thomas

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 9 nætter i august 2022
Svar fra The Atlantica Aeneas Team den 19. sep. 2022
We really appreciate that you took the time to upload your feedback regarding your stay with us.We are happy to see that you have been very satisfied.We look forward to welcoming you for a future visit!