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Anmeldelser af Macdonald Morlich Hotel

4 out of 5
Macdonald Morlich Hotel
Macdonald Aviemore Resort, Next to the Conference Center, Aviemore, Scotland

Anmeldelser

7,6

Godt

Bedømmelse på 10 − Fremragende. 101 af i alt 382 anmeldelser" "
Bedømmelse på 8 − Udmærket. 147 af i alt 382 anmeldelser" "
Bedømmelse på 6 − Okay. 86 af i alt 382 anmeldelser" "
Bedømmelse på 4 − Dårligt. 32 af i alt 382 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 16 af i alt 382 anmeldelser" "

8,2/10

Rengøring

7,8/10

Service og personale

8,4/10

Faciliteter

7,2/10

Overnatningsstedets tilstand og faciliteter

7,6/10

Miljøvenligt

Anmeldelser

8/10 Udmærket

Ellen

Synes godt om: Rengøring, service og personale
The hotel was closed.
It is difficult to evaluate the Macdonald Morlich Hotel, as the hotel was closed. I booked my stay only a few days before arrival, and there was no mention of this closure which was very annoying. Instead a room was provided in one of the other Macdonald hotels nearby. This is the place I have evaluated.
Overnattede 1 nat i januar 2018
Svar fra General Manager den 12. feb. 2018
Thank you for your review, we at times close hotels on the resort and move guests, however I am delighted to see that you enjoyed your stay with us. I do hope we have the chance to welcome you back again soon. Kind regards Christo Botha General Manager

2/10 Forfærdeligt

Guy

Synes godt om: Rengøring
Synes ikke om: Service og personale
Staff attitude unhelpful and occasionally rude, particularly on arrival. Evening meal at their Italian restaurant made me ill. Room was clean, other facilities are dated but appeared well-maintained. Checked out early. Avoid this place.
Overnattede 2 nætter i april 2024

8/10 Udmærket

Jill

Synes godt om: Service og personale, værelsets komfort
Reasonably priced and centrally located
Stayed for a concert, decent enough hotel but a bit short staffed.
Overnattede 2 nætter i februar 2024
Svar fra Kind Regards, Resort Team Management den 10. mar. 2024
Jill, Thank you for taking the time to leave us a review. I have passed on your comments to our management.

10/10 Fremragende

Dougie

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Full marks to McDonald hotels.
We happened to be staying on one of their Santa Claus weekends and the atmosphere was lovely with lots of excited kids. The staff were great dressed in xmas jerseys and a lot of elves about. The hotel was very warm and welcoming the staff excellent, and a very comfortable room.
Overnattede 1 nat i december 2023

2/10 Forfærdeligt

Sherralyn

Synes ikke om: Service og personale
Aviemore
We were very disappointed in the service we received, we were unable to travel due to a red weather warning of not to travel due to severe storm Babet. We contacted both the hotel and hotels.com regarding a refund and they said they do not offer refunds which is very harsh due to the weather being out with outlets control
Overnattede 2 nætter i oktober 2023

2/10 Forfærdeligt

Christina

Overnattede 2 nætter i september 2023

10/10 Fremragende

Pamela

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
This large complex is an easy walk to the Main Street in Aviemore. Train and bus station, shopping and walking. The restaurants are great. We didn’t bring bathing suits so can’t comment about the indoor water park.
Overnattede 2 nætter i september 2023

8/10 Udmærket

Bruce

Overnattede 2 nætter i september 2023

6/10 Okay

Jean-Damien

Rejste med partner
Synes ikke om: Overnatningsstedets tilstand og faciliteter
L'hébergement comprend plusieurs types d'hotels différents. Cest donc compliqué de trouver le bon à l'arrivée. Passé cela, il est indiqué qu'il y a une grande piscine, il faut savoir qu'elle ferme à 17h30, donc si vous voulez un peu de calme apres la route, arrivez tôt. La piscine est dans un autre complexe tout comme le petit déjeuners. Pour manger le soir prevoir que les restaurants arrêtent de servire à 19h30. La ville est un lieu de passage juste pour dormir et les multiples cars de touristes nous le rappel. Le rapport qualité-prix nest pas à la hauteur pour juste passer une nuit et payer 172 euros sans pouvoir profiter des équipements, devoir manger tôt et faire un escape game pour trouver comment le compexe fonctionne. 3 etoiles parce que c'était propre et petit déjeuners bien fournis
Overnattede 1 nat i august 2023

10/10 Fremragende

Jason

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 3 nætter i juli 2023

8/10 Udmærket

Louise

Overnattede 1 nat i juli 2023

8/10 Udmærket

Andrew

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Upgraded to suite in Morlich hotel. Very roomy, comfortable and clean. 4 HotelS are situated in a campus style parkland, therefore restaurants and facilities are spread between the four, and not all located in the hotel into which you book, contrary to the impression on the website. Not a disadvantage, unless it is raining. Disappointed with dinner in sister hotel - service very good, food average, cost expensive. Large shopping area, which closes at 5 pm., just before most visitors are returning from their day out. Should it not stay open until, say, 7 pm?
Overnattede 3 nætter i juni 2023

4/10 Dårligt

Eamonn

Forretningsrejsende
Synes ikke om: Rengøring, service og personale
poor
room not cleaned for 2 days, complained to Manager whom informed me they were extremely busy, Impossible to use lift lift a bus party arrives as they all queue with suitcases to go tom rooms, same in morning trying to get a table at breakfast, tour parties have clearly marked tables, overall very poor
Overnattede 4 nætter i juni 2023

8/10 Udmærket

Paul

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Jessica on reception was a great ambassador for them
Overnattede 1 nat i juni 2023

6/10 Okay

Neil

Forretningsrejsende
Synes ikke om: Service og personale
Meant to stay in morloich hotel within the complex but this hotel was full and we’re moved to highland hotel but we weren’t informed and no notifications of this so we’re stood about for a while trying to figure out what to do Communication could have been miles better
Overnattede 1 nat i april 2023

6/10 Okay

Verificeret rejsende

Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter, værelsets komfort
Buffet breakfast was lukewarm. TV in our room only had three channels plus children's programmes. Reception desk was unattended when we arrived. Loved the room....it had a super -king size bed and large shower. The hotel is well-placed for enjoying Aviemore.
Overnattede 1 nat i september 2022

10/10 Fremragende

Ahmad

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i august 2022

6/10 Okay

Gordon

Synes godt om: Rengøring, service og personale, værelsets komfort
Great food but noisy room
Very good breakfast and dinner, room was a bit dated / tired looking but clean and comfortable, only problem was very noisy been on the first floor lot of noise from ground floor and the very old and noisy lift, doesn’t seem to have any insulation in the walls as you can hear other guests in adjacent rooms and people coming and going through the corridors.
Overnattede 1 nat i august 2022

4/10 Dårligt

Lisa

Synes godt om: Værelsets komfort
Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Understaffed and dirty
The room was fine, very clean but needs a little tlc, broken toilet seat and peeling bathroom door. The public areas of the hotel were a disgrace! Filthy toilets with 1/7 lights working, tables not cleared in the bar area for 2+ hours, staff stressed and shouting at each other. Our dinner on the first night was not good, bland and fatty, when we said this it was shrugged off! The restaurant was very busy and chaotic. If you don't have enough staff to cope with your guests don't book so many guests!
Overnattede 2 nætter i august 2022

10/10 Fremragende

Catherine

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Chilled time away
Loved every minute of my 2 night stay, very friendly staff, could not fault it, breakfast dinner were delicious both at the scottish and italian restaurant, the facilities were outstanding, bit dated in some places but overall very clean, bed was so comfy, definitely be back so quiet and relaxing stay
Overnattede 2 nætter i juli 2022

10/10 Fremragende

Stuart

Overnattede 1 nat i juli 2022

6/10 Okay

Fiona

Rejste med familie
Dusty
Ok but i am fussy walked into restaurant and you could see dust all over shelves thats a nono to me
Overnattede 3 nætter i juli 2022

10/10 Fremragende

EMMA

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Weekend Break
Fantastic stay, room spacious and very clean. Staff friendly. Plenty to do on site. Gym and pool fab. Hotel is a great location. Excellent variety at breakfast. Only downside is the price of the meals which has gone up since my last stay in April.
Overnattede 2 nætter i juli 2022

10/10 Fremragende

Mei Han

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i juni 2022

8/10 Udmærket

David

Synes godt om: Rengøring, service og personale, værelsets komfort
Move room
Had to move room as wi fi would not work
Overnattede 3 nætter i juni 2022

8/10 Udmærket

Mark

Synes godt om: Rengøring, service og personale, værelsets komfort
Looking tired
The hotel was looking a bit tired in places. The room was smaller than expected but too much furniture in the room didn’t help. The restaurant was closed so we had to go in the food hall. It was packed with companies, large groups, noisy. You couldn’t hear each other it was so loud. Not relaxing! The staff on reception were a bit hit & miss with the info they provided.
Overnattede 2 nætter i juni 2022

8/10 Udmærket

Patrick

Overnattede 1 nat i juni 2022

6/10 Okay

Verificeret rejsende

Synes godt om: Service og personale
Synes ikke om: Overnatningsstedets tilstand og faciliteter
Ok
Es gab gratis Frühstück und Abendessen, Lage gut, Hotel sehr heruntergekommen und abgenutzt - sicher nicht 2000 gebaut! Sauberkeit ok nicht top
Overnattede 2 nætter i maj 2022

10/10 Fremragende

jocelyne

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Hotel bien placé pour faire de belle balade
Chambre très cocooning, les restos très bienet un personnel nombreux et très agréables
Overnattede 2 nætter i maj 2022

8/10 Udmærket

Iain

Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter, værelsets komfort
Huge bed and a great breakfast
While the hotel seemed a little dated in places, you could tell that upgrades were being made. The room was clean with a huge bed and a new-looking bathroom with walk-in shower. We had a dinner bed and breakfast package and the dinner was a little disappointing due to a long delay between starter and main course. However, the food seemed of good quality when it arrived. Breakfast was great however, with a wide range of buffet options from porridge, cereal, and yoghurt to "Scottish breakfast" to cold meats and cheeses, with croissants and cakes also available. A highlight of our stay was getting to use the swimming pool which had plenty of space for lane swimming.
Overnattede 1 nat i maj 2022

8/10 Udmærket

Deborah

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter
Comfortable and met expectations
Overnattede 1 nat i maj 2022
Svar fra Jessica Matchett, Macdonald Aviemore Resort den 19. maj 2022
Hello Deborah, Thank you for your positive review on your recent stay. We hope to welcome you back in the near future. Jessica Matchett Macdonald Aviemore Resort

10/10 Fremragende

Gemma

Overnattede 1 nat i april 2022

10/10 Fremragende

Nick

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
We have stayed at the McDonald resort x3 previous times and have always thoroughly enjoyed our previous stays and this latest stay was as enjoyable. We were due to stay at the Morlich but ended up in the Highland Hotel. Great hotel, great facilities and friendly welcoming staff. The location is perfect for exploring Aviemore and the surrounding areas and is ideal as a base for being able to visit the rest of Scotland - the beautiful West Coast is a must with stunning highland scenery. We highly recommend staying at the resort. We have previously stayed at the Highland Hotel and the Aviemore Hotel on the resort and would presume that the Morlich would be exactly the same.
Overnattede 7 nætter i marts 2022
Svar fra Mairi Coutts - Reception Supervisor. den 26. mar. 2022
Hi Nick, thank you for taking the time to share your experience with us here in Aviemore. We're delighted that you thoroughly enjoyed your stay with us and truly hope that you will visit us again soon!

10/10 Fremragende

Simon

Overnattede 1 nat i februar 2022
Svar fra Katherine Williams- Reception Supervisor den 7. mar. 2022
Dear Simon, Thank you for taking the time to review the resort with such a positive response. We hope to welcome you back to the resort soon. Kind regards, Katherine Williams

10/10 Fremragende

Stuart

Overnattede 2 nætter i februar 2022
Svar fra Katherine Williams- Reception Supervisor den 7. mar. 2022
Dear Stuart, Thank you for taking the time to review the resort with such a positive response. We hope to welcome you back to the resort soon. Kind regards, Katherine Williams

8/10 Udmærket

Fiona

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Lovely!
Our recent stay was very good, food was amazing however, a bit disappointing on request of a late check-out we were going to be charged extra, we only requested an hour extra & our room was booked after we were leaving.
Overnattede 2 nætter i februar 2022
Svar fra Katherine Williams- Reception Supervisor den 27. feb. 2022
Good morning Fiona, Thank you for your positive review, I'm so pleased to hear you enjoyed your stay at the resort and will pass on your comments to our food and beverage team. We always take payment for late check out as it is classed as an extension to your stay and has a directly impact on our housekeeping team. I hope we can welcome you back to the resort soon. Kind regards Katherine- Reception Supervisor

4/10 Dårligt

Katie

Synes godt om: Rengøring, service og personale
Synes ikke om: Overnatningsstedets tilstand og faciliteter, værelsets komfort
Not what we thought
Disappointed that we were moved hotel at the last minute due to essential maintenance which surely could have been advertised when we booked and then all Spa facilities were closed (steam room and hot tub - the hot tub was seemingly not working for a long time prior to us booking but this is still advertised as a service to be used. Portal system for booking spa treatments was not user friendly and no treatments were available online and spa seemed to be shut. Window in bedroom would not shut and therefore the wind was whistling through it all night!
Overnattede 1 nat i november 2021

8/10 Udmærket

Sallyanne

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Morlich hotel McDonald’s resort Aviemore
Staff friendly and efficient in reception and Giovanni restaurant. Room quiet and very comfortable.
Overnattede 1 nat i oktober 2021
Svar fra Jessica Matchett, Macdonald Aviemore Resort den 31. okt. 2021
Hello Sally, thank you so much for your feedback on your recent stay with us, we really appreciate it! I will make sure to pass your kind words back to our staff. We hope to welcome you back soon!

4/10 Dårligt

Katharine

Overnattede 1 nat i oktober 2021
Svar fra Mairi Coutts - Macdonald Aviemore Resort. den 31. okt. 2021
Thank you for your feedback. We hope to welcome you again soon.

8/10 Udmærket

Jeanette

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 2 nætter i september 2021
Svar fra Mairi Coutts - Macdonald Aviemore Resort. den 31. okt. 2021
Thank you for your feedback. We hope to welcome you again soon.

8/10 Udmærket

Keith

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i september 2021
Svar fra Mairi Coutts - Macdonald Aviemore Resort. den 31. okt. 2021
Thank you for your feedback. We hope to welcome you again soon.

10/10 Fremragende

Subasinha

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i september 2021
Svar fra Michael Hall - Front Office Manager den 30. okt. 2021
Hi Subasinha, Thanks for taking the time to provide such kind feedback. We look forward to welcoming you back in the near future

10/10 Fremragende

jane

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
excellent A*
hotel is gorgeous, very clean & beds are to die for! the receptionist Bianca was amazing and sorted us out a room with a bath. loved this hotel
Overnattede 3 nætter i september 2021
Svar fra Jess den 21. sep. 2021
Hello, Jane We really appreciate your review and I will be passing this on to my team. We hope to see you again soon!

10/10 Fremragende

Christine

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Very comforatble stay
Room temperature, window that could be opened, very large comfortable bed, great shower and very clean bathroom were all excellent
Overnattede 1 nat i september 2021
Svar fra Michael Hall - Front Office Manager den 18. sep. 2021
Hi Christine, Thank you for taking the time to provide such kind feedback. We hope to welcome you back to the resort in the near future

10/10 Fremragende

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Great stay
Had such a great time! Bar staff there are fantastic. A shame they don’t have local breweries on tap there. The restaurants don't seem to have a middle ground between quick service and slow service though but that is me probably being picky. A lot to do around Aviemore so we were only really around in the morning and evenings, however when we were there it was great.
Overnattede 2 nætter i august 2021
Svar fra Michael Hall - Front Office Manager den 18. sep. 2021
Hi Graham, I'm so glad to hear you enjoyed your stay with us and thank you for such a high score. I have passed on your comments to management about the local ales/beers. We hope to welcome you back to the resort in the near future

10/10 Fremragende

Verificeret rejsende

Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Had a great short break with the family. So much to do and see our 2 year old had a blast.
Overnattede 3 nætter i august 2021
Svar fra Michael Hall - Front Office Manager den 13. aug. 2021
Thank you for such kind feedback, I have passed this on to the resort team who greatly appreciate it

6/10 Okay

Jack

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, værelsets komfort
Short break stay
Lift was not working on 2nd floor & as our room was on that floor it was most inconvenient as my husband has arthritis & is waiting on new hip while I have arthritis in both knees
Overnattede 4 nætter i juli 2021

6/10 Okay

Andrew

Synes ikke om: Rengøring, service og personale
4 night break
Rooms were very clean and no problems at all. The issues were around service in the restaurants and concerns around how serious Covid was being taken. At times in the Morlich Giovannis there were too few staff especially at breakfast and although breakfast was served to you when no staff were available some guests were helping themselves to breakfast food and touching spoons and surfaces which wasn't good. We had issues with a couple of members of staff whose mask only covered there mouth and not nose and another who regularly could be seen taking their mask off, touching their mouth and nose then putting mask back on before continuing service. They could at least have used hand sanitizer. Cups and cutlery were not clean on a couple of occasions and although we saw tables being wiped down chairs were not and often had crumbs on them. We didn't think with Covid standards were as high as they should have been.
Overnattede 4 nætter i juli 2021

10/10 Fremragende

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Fantastic hotel, excellent service
Fantastic stay at morlich hotel will definitely return. All staff we encountered were friendly and helpful. Room immaculate, bed comfortable and high standard of cleanliness. £25 each to spend on dinner went far and food was excellent in the Italian restaurant. Staff again very friendly and welcoming. Loved the pool and particularly the wave machine. Felt very safe overall and can’t wait to come back.
Overnattede 1 nat i juli 2021
Svar fra Resort Management Team den 2. aug. 2021
Thank you for the perfect 10 out of 10 score! It really is appreciated. We're delighted you had such a great break and we are pleased to hear you can't wait to come back. We do hope to welcome you again.

10/10 Fremragende

billy

Synes godt om: Rengøring, service og personale, værelsets komfort
Overnattede 3 nætter i juli 2021
Svar fra Resort Management Team den 2. aug. 2021
Hi Billy, thank you so much for the top score, it really does mean a lot to us. We hope you'll visit us again in the not too distant future!