Alle de viste anmeldelser er indsendt af rigtige gæster. Kun rejsende, som har booket et ophold hos os, kan indsende en anmeldelse. Vi verificerer anmeldelser i henhold til vores retningslinjer og offentliggør alle anmeldelser, hvad enten de er positive eller negative.Flere oplysningerÅbner i et nyt vindue
Bedømmelse på 10 − Fremragende. 61 af i alt 103 anmeldelser" "
10 - Fremragende
61
Bedømmelse på 8 − Udmærket. 20 af i alt 103 anmeldelser" "
8 - Udmærket
20
Bedømmelse på 6 − Okay. 12 af i alt 103 anmeldelser" "
6 - Okay
12
Bedømmelse på 4 − Dårligt. 3 af i alt 103 anmeldelser" "
4 - Dårligt
3
Bedømmelse på 2 − Forfærdeligt. 7 af i alt 103 anmeldelser" "
2 - Forfærdeligt
7
9,0/10
Rengøring
8,8/10
Service og personale
8,6/10
Faciliteter
9,0/10
Overnatningsstedets tilstand og faciliteter
9,0/10
Miljøvenligt
Anmeldelser
8/10 Udmærket
Ahsen Manzoor
12. feb. 2024
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Luksus hotel med lækker spa og fantastisk udsigt
Lækkert hotel med super luksus, men vi havde problemer med aircondition den første nat, hvorefter de opgraderede os til hjørnesuite næste nat. Hovedpuderne havde desværre kun 1 hårhedsgrad. Det ville være super med lidt flere varianter. Morgenmaden var luksuriøs med panorama udsigt over hele Athen. Spa området var ekstrem luksus med stor svømmebassin, jacussi, sauna, tyrkisk bad osv. Virkeligt lækkert.
Ahsen Manzoor
Overnattede 2 nætter i februar 2024
Svar fra Grand Hyatt Athens den 12. feb. 2024
Dear Guest Ahsen, Thank you for sharing your experience! We are delighted that our hotel met your expectations. We cannot wait to welcome you back to create more wonderful memories together! Warmest regards, Nancy Makri Guest Relations Manager
10/10 Fremragende
Navid
Rejste med partner
26. maj 2024
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
I love hyatts and this has to be one of my favorite! Staff are amazing ! Only problem with this facility is the elevators that hopefully they will change ! Over all 10/10 will be back soon!
Navid
Overnattede 1 nat i maj 2024
10/10 Fremragende
karoly
Rejste med familie
26. maj 2024
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Exceptional, friendly staff, and cleaningnes.
karoly
Overnattede 2 nætter i maj 2024
8/10 Udmærket
Raquel
23. maj 2024
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
This hotel was fantastic. But, it's a solid 30 minute walk to anywhere you want to be. If you prefer walking over driving, I'd get something closer to the attractions.
Raquel
Overnattede 2 nætter i maj 2024
6/10 Okay
Leila, Irvine
18. maj 2024
Synes ikke om: Faciliteter
Old Furnitire and room was so tiny
Leila
Overnattede 3 nætter i maj 2024
10/10 Fremragende
Shelia
15. maj 2024
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
The Staff did a wonderful job taking care of me after my Flight was canceled and rerouted. The airlines sent my bag to a destination I didn’t go so I had no toiletries when I arrived neither did I have a change of clothes. They gave me a toiletries to help! I loved my room too for the short time I was there! Beautiful place.
Shelia
Overnattede 1 nat i maj 2024
Svar fra Evelina Nikolarakou, Guest Service Manager den 22. maj 2024
Dear esteemed guest,Greetings from Grand Hyatt Athens!Thank you for choosing our property as well as for taking the time to share this amazing rating and your kind feedback.Knowing that we have met your expectations in these crucial aspects of your experience is a testament to our commitment to excellence. Your kind words about the courtesy and service provided by our staff are deeply appreciated. We eagerly anticipate the opportunity to welcome you back to Grand Hyatt Athens for another memorable stay with us. Your continued patronage would be a true pleasure for us.Warmest regards,Evelina NikolarakouGuest Service Manager
10/10 Fremragende
Sonya
14. maj 2024
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Wonderful!! We loved it
Sonya
Overnattede 2 nætter i maj 2024
Svar fra Evelina Nikolarakou den 21. maj 2024
Dear esteemed guest,Greetings from Grand Hyatt Athens!Thank you for choosing our property as well as for taking the time to share this amazing rating and your kind feedback.It brings us immense joy to hear that your experience exceeded expectations and that you found our hotel to be of the highest caliber.We are thrilled to hear that you had an excellent experience with us and that you found our hotel to offer everything you could ask for as a guest. We eagerly anticipate the opportunity to welcome you back to Grand Hyatt Athens for another memorable stay with us. Your continued patronage would be a true pleasure for us.Warmest regards,Evelina NikolarakouGuest Service Manager
10/10 Fremragende
Scott
Rejste med partner
14. maj 2024
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Hotel was nice staff was great! You have to take a taxi to acropolis area but was only 10 euros. Not a lot to do in the area around the hotel. They have a great spa and the roof top pool and restaurant are excellent the views of the acropolis at night were stunning.
Scott
Overnattede 4 nætter i maj 2024
Svar fra Evelina Nikolarakou den 21. maj 2024
Dear esteemed guest,Greetings from Grand Hyatt Athens!Thank you for choosing our property as well as for taking the time to share this amazing rating and your kind feedback.It brings us immense joy to hear that your experience exceeded expectations and that you found our hotel to be of the highest caliber.We'll be sure to share your praise with our team and ensure they know the impact they've made on your stay.Should your travels bring you back to our area, we would be honored to welcome you once again and provide you with another outstanding stay.Warmest regards,Evelina NikolarakouGuest Service Manager
2/10 Forfærdeligt
miguel
13. maj 2024
Synes ikke om: Rengøring, service og personale
Bad services wrong room
miguel
Overnattede 3 nætter i maj 2024
10/10 Fremragende
Ira
11. maj 2024
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Ira
Overnattede 8 nætter i april 2024
Svar fra Evelina Nikolarakou den 21. maj 2024
Dear esteemed guest,Greetings from Grand Hyatt Athens!Thank you for choosing our property as well as for taking the time to share this amazing rating and your kind feedback.It brings us immense joy to hear that your experience exceeded expectations and that you found our hotel to be of the highest caliber. We are thrilled to hear that you had an excellent experience with us and that you found our hotel to offer everything you could ask for as a guest. We eagerly anticipate the opportunity to welcome you back to Grand Hyatt Athens for another memorable stay with us. Your continued patronage would be a true pleasure for us.Warmest regards,Evelina NikolarakouGuest Service Manager
8/10 Udmærket
Michaela
Rejste med familie
7. maj 2024
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Die Aussicht und der Pool in der 8.Etage sind beeindruckend. Das Frühstück ist reichhaltig. Die Speisen im Restaurant sind nicht ganz so gut.
Michaela
Overnattede 3 nætter i maj 2024
Svar fra Evelina Nikolarakou, Guest Service Manager den 8. maj 2024
Dear esteemed guest,Greetings from Grand Hyatt Athens!Allow us to thank you for choosing Grand Hyatt Athens and for taking the time to share your rating and feedback. We are delighted to know that you enjoyed the time spent with us and specifically our stunning views of the Acropolis and the variety of our culinary offerings at breakfast. However, we regret to hear that you didn't particularly enjoy the dinner at our restaurant.We take into consideration our guests' comments, as they help us and contribute to the continuous improvement of our services.We really hope that we will have the pleasure of welcoming you back again in the nearest future.Warmest regards,Evelina NikolarakouGuest Service Manager
8/10 Udmærket
Magali, HACIENDA HEIGHTS
Rejste med partner
7. maj 2024
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Hotel Restaurant food is not good.
Magali
Overnattede 3 nætter i maj 2024
Svar fra Evelina Nikolarakou, Guest Service Manager den 9. maj 2024
Dear esteemed guest,Greetings from Grand Hyatt Athens!We would like to extend our sincere gratitude for sharing your recent experience with us.We are delighted to know that you enjoyed the time spent with us, however, we truly regret to hear that we did not meet your expectations with regards to the food in our restaurant.Please rest assured that we take your feedback seriously and will strive to address any issues raised to enhance the quality of our services for all our guests.We really hope that we will have the pleasure of welcoming you back again in the nearest future.Warmest regards,Evelina NikolarakouGuest Service Manager
10/10 Fremragende
Ivan
Rejste med partner
7. maj 2024
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The property is very nice though the area surrounding it looks very dirty.
Ivan
Overnattede 1 nat i maj 2024
Svar fra Evelina Nikolarakou, Guest Service Manager den 7. maj 2024
Dear esteemed guest,Greetings from Grand Hyatt Athens!Thank you for choosing our property as well as for taking the time to share this amazing rating and your kind feedback.It brings us immense joy to hear that your experience exceeded expectations and that you found our hotel to be of the highest caliber.It was our pleasure to have you as our guest, and we look forward to welcoming you back to Grand Hyatt Athens for another exceptional stay in the future.Warmest regards,Evelina NikolarakouGuest Service Manager
10/10 Fremragende
Melanie
6. maj 2024
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Melanie
Overnattede 1 nat i maj 2024
Svar fra Evelina Nikolarakou, Guest Service Manager den 9. maj 2024
Dear esteemed guest,Greetings from Grand Hyatt Athens!Allow us to thank you for choosing Grand Hyatt Athens and for taking the time to share your rating and feedback. We are thrilled that you’ve enjoyed your stay, and that we could live up to your expectations in all areas. Should your travels bring you back to our area, we would be honored to welcome you once again and provide you with another outstanding stay.Warmest regards,Evelina NikolarakouGuest Service Manager
10/10 Fremragende
Ben
Rejste med familie
4. maj 2024
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
First time in Athens for my birthday, this hotel is lovely, the staff, breakfast and the rooms were immaculate. Will be returning in the future.
Many thanks
Ben
Overnattede 4 nætter i april 2024
Svar fra Evelina Nikolarakou den 6. maj 2024
Dear esteemed guest,Greetings from Grand Hyatt Athens!Allow us to thank you for choosing Grand Hyatt Athens and for taking the time to share your rating and feedback. We are truly delighted to learn that your experience was nothing short of exceptional. Regarding the purpose of your stay, we are very happy you chose to celebrate such special occasion with us.It is truly gratifying to know that every aspect of your stay, from the hotel's facilities to the rooms, the breakfast and the service provided by our staff met your expectations to perfection. We strive to create memorable experiences for all our guests, and your positive feedback serves as motivation for our team to continue delivering exceptional hospitality. Should your travels bring you back to our area, we would be honored to welcome you once again and provide you with another outstanding stay.Warmest regards,Evelina NikolarakouGuest Service Manager
10/10 Fremragende
Gabay
3. maj 2024
Gabay
Overnattede 1 nat i april 2024
Svar fra Evelina Nikolarakou den 6. maj 2024
Dear esteemed guest,Greetings from Grand Hyatt Athens!Thank you for choosing our property as well as for taking the time to share this amazing rating and your kind feedback.It brings us immense joy to hear that your experience exceeded expectations and that you found our hotel to be of the highest caliber.Delivering a superb experience to our guests is our utmost priority, and your feedback serves as a rewarding validation of our commitment to excellence. We eagerly anticipate the opportunity to welcome you back to Grand Hyatt Athens for another memorable stay with us. Your continued patronage would be a true pleasure for us.Warmest regards,Evelina NikolarakouGuest Service Manager
10/10 Fremragende
Diana
Rejste med partner
3. maj 2024
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
This hotel is very comfortable and clean. There is a stop for the Hop on hop off your bus right outside the door which was great. Not many dining options around but there were a couple of good restaurants. Overall great experience.
Diana
Overnattede 2 nætter i april 2024
Svar fra Evelina Nikolarakou den 6. maj 2024
Dear esteemed guest,Greetings from Grand Hyatt Athens!Allow us to thank you for choosing Grand Hyatt Athens and for taking the time to share your rating and feedback. We are truly delighted to learn that your experience was nothing short of exceptional. It brings us immense pleasure to learn that your recent stay with us was met with such satisfaction.Your positive feedback serves as motivation for our team to continue delivering exceptional hospitality. Should your travels bring you back to our area, we would be honored to welcome you once again and provide you with another outstanding stay.Warmest regards,Evelina NikolarakouGuest Service Manager
10/10 Fremragende
Jianrong
30. apr. 2024
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Jianrong
Overnattede 2 nætter i marts 2024
Svar fra Evelina Nikolarakou, Guest Service Manager den 2. maj 2024
Dear Esteemed Guest,Greetings from sunny Greece!We would like to thank you for taking the time to share your delightful feedback following your recent stay with us. It brings us immense pleasure to learn that your recent stay with us was met with such satisfaction. Delivering a superb experience to our guests is our utmost priority, and your feedback serves as a rewarding validation of our commitment to excellence.We eagerly anticipate the opportunity to welcome you back to Grand Hyatt Athens for another memorable stay with us. Your continued patronage would be a true pleasure for us.Warmest regards,Evelina NikolarakouGuest Service Manager
10/10 Fremragende
MURAD
29. apr. 2024
MURAD
Overnattede 2 nætter i april 2024
Svar fra Evelina Nikolarakou den 21. maj 2024
Dear esteemed guest,Greetings from Grand Hyatt Athens!Thank you for choosing our property as well as for taking the time to share this amazing rating and your kind feedback.It brings us immense joy to hear that your experience exceeded expectations and that you found our hotel to be of the highest caliber.We are thrilled to hear that you had an excellent experience with us and that you found our hotel to offer everything you could ask for as a guest. We eagerly anticipate the opportunity to welcome you back to Grand Hyatt Athens for another memorable stay with us. Your continued patronage would be a true pleasure for us.Warmest regards,Evelina NikolarakouGuest Service Manager
2/10 Forfærdeligt
Brittany
Rejste med partner
29. apr. 2024
Synes ikke om: Service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Our first night stay was okay. The staff was friendly and our room was nice.
We returned a week later to stay another two nights and we had paid for the same room as our first original stay. We did not receive the same room tho. My husband and I are both 6 feet tall so a king size bed is pretty much a necessity for us to get any sleep. Well upon our second stay they put us in a small double bed in a small room (we paid for a king size). We r brought this up to the staff and they basically said they couldn’t do anything and they were very booked up. They said try again tomorrow and they’d put us in the appropriate room after other guests checked out. We came after check out time and they said they still didn’t have anything available and they would call our room in 3 hours when they had time to get rooms cleaned. Never heard from them again until checkout the next morning when I told them again I was unhappy. They didn’t offer to refund some of our payment or anything. Staff was not helpful at all or kind.
I would not recommend staying at this hotel.
Brittany
Overnattede 1 nat i april 2024
Svar fra Evelina Nikolarakou, Guest Service Manager den 2. maj 2024
Dear valuable guest,Greetings from Grand Hyatt Athens!Allow us to thank you for choosing Grand Hyatt Athens and for taking the time to share your rating and feedback. First and foremost, please accept our sincere apologies for any inconvenience or dissatisfaction you may have experienced during your stay. It is our utmost priority to ensure that each guest enjoys a pleasant and memorable experience with us, and we are so sorry that we fell short to meet your expectations in certain areas.Should you wish to discuss your experience further with us, please do not hesitate to contact us. We would be more than glad to have your insights on this matter, as we would like to clarify the situation and assure you that corrective measures are underway. Once again, we sincerely apologise for any inconvenience you experienced during your stay. We value your comments and hope to have the opportunity to welcome you back for a more enjoyable experience in the future.Warmest regards,Evelina NikolarakouGuest Service Manager
2/10 Forfærdeligt
Brittany
Rejste med partner
29. apr. 2024
Synes godt om: Overnatningsstedets tilstand og faciliteter
Synes ikke om: Rengøring, faciliteter
Our first night stay was okay. The staff was friendly and our room was nice.
We returned a week later to stay another two nights and we had paid for the same room as our first original stay. We did not receive the same room tho. My husband and I are both 6 feet tall so a king size bed is pretty much a necessity for us to get any sleep. Well upon our second stay they put us in a small double bed in a small room (we paid for a king size). We r brought this up to the staff and they basically said they couldn’t do anything and they were very booked up. They said try again tomorrow and they’d put us in the appropriate room after other guests checked out. We came after check out time and they said they still didn’t have anything available and they would call our room in 3 hours when they had time to get rooms cleaned. Never heard from them again until checkout the next morning when I told them again I was unhappy. They didn’t offer to refund some of our payment or anything. Staff was not helpful at all or kind.
I would not recommend staying at this hotel.
Brittany
Overnattede 2 nætter i april 2024
Svar fra Evelina Nikolarakou, Guest Service Manager den 2. maj 2024
Dear valuable guest,Greetings from Grand Hyatt Athens!Allow us to thank you for choosing Grand Hyatt Athens and for taking the time to share your rating and feedback. First and foremost, please accept our sincere apologies for any inconvenience or dissatisfaction you may have experienced during your stay. It is our utmost priority to ensure that each guest enjoys a pleasant and memorable experience with us, and we are so sorry that we fell short to meet your expectations in certain areas.Should you wish to discuss your experience further with us, please do not hesitate to contact us. We would be more than glad to have your insights on this matter, as we would like to clarify the situation and assure you that corrective measures are underway. Once again, we sincerely apologise for any inconvenience you experienced during your stay. We value your comments and hope to have the opportunity to welcome you back for a more enjoyable experience in the future.Warmest regards,Evelina NikolarakouGuest Service Manager
8/10 Udmærket
Robert
28. apr. 2024
Robert
Overnattede 2 nætter i april 2024
Svar fra Evelina Nikolarakou, Guest Service Manager den 22. maj 2024
Dear esteemed guest,Greetings from Grand Hyatt Athens!Allow us to thank you for choosing Grand Hyatt Athens and for taking the time to share your rating and feedback. We are thrilled that you’ve enjoyed your stay with us and that we could live up to your expectations.We really hope that we will have the pleasure of welcoming you back again in the nearest future.Warmest regards,Evelina NikolarakouGuest Service Manager
10/10 Fremragende
GUS, PARKLAND
Rejste med familie
28. apr. 2024
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
This hotel is excellent! The rooms are great! The service amazing
GUS
Overnattede 6 nætter i april 2024
Svar fra Evelina Nikolarakou, Guest Service Manager den 30. apr. 2024
Dear Mr. Armenakis,Greetings from Grand Hyatt Athens,Thank you for choosing our property as well as for taking the time to share this amazing rating and your kind feedback.It is truly gratifying to know that every aspect of your stay, from the facilities, to the rooms and the service met your expectations to perfection. We'll be sure to share your praise with our team and ensure they know the impact they've made on your stay.We eagerly anticipate the opportunity to welcome you back to Grand Hyatt Athens for another memorable stay with us. Your continued patronage would be a true pleasure for us.Warmest regards,Evelina NikolarakouGuest Service Manager
10/10 Fremragende
Maria
Rejste med partner
24. apr. 2024
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great location. Stunning view of the Parthenon.
Maria
Overnattede 1 nat i april 2024
Svar fra Evelina Nikolarakou, Guest Service Manager den 26. apr. 2024
Dear valuable guest,Thank you for your glowing review! We are thrilled you enjoyed the majestic Acropolis view.The kind words about our scenery truly make our day.I will be sure to share your praise with our team.We'd love to welcome you back in the near future to create more unforgettable moments!
10/10 Fremragende
Maria
22. apr. 2024
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Perfect option. Great brea
Maria
Overnattede 1 nat i april 2024
Svar fra Evelina Nikolarakou, Guest Service Manager den 26. apr. 2024
Dear valuable guest,Thank you for sharing your fantastic experience! We're delighted that our hotel met your expectations. We can't wait to welcome you back to create more wonderful memories together!
8/10 Udmærket
Jessica
Rejste med familie og småbørn
19. apr. 2024
Synes godt om: Service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The room was good until i looked under the bed , there was a thick film of dirt under there . I happed to look my second to last day so i didn’t complain , just packed up my stuff and got ready to leave . Other than that it was a good stay the shower was a little tricky.
Jessica
Overnattede 3 nætter i marts 2024
Svar fra Grand Hyatt Athens den 21. apr. 2024
Dear Guest,Thank you for sharing your experience. We take all feedback seriously and are looking into the concerns you've raised. Our goal is to ensure every guest has a seamless stay. We appreciate your patience as we address this matter internally.Warmest regards,Nancy MakriGuest relations Manager
10/10 Fremragende
Graham
19. apr. 2024
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Graham
Overnattede 4 nætter i april 2024
Svar fra Grand Hyatt Athens den 21. apr. 2024
Dear Guest,Thank you for your delightful feedback! We're thrilled to have contributed to your wonderful stay. Looking forward to welcoming you back for another memorable experience!Warm regards,Nancy Makri Guest relations Manager
8/10 Udmærket
Andrea
15. apr. 2024
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Andrea
Overnattede 3 nætter i april 2024
Svar fra Grand Hyatt Athens den 21. apr. 2024
Dear Guest,Thank you for your delightful feedback! We're thrilled to have contributed to your wonderful stay. Looking forward to welcoming you back for another memorable experience!Warm regards,Nancy Makri Guest relations Manager
8/10 Udmærket
Choudhry Yasir, Coulsdon
Rejste med familie og småbørn
14. apr. 2024
Synes godt om: Service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Very good hotel, very good breakfast with amazing views, great facilities specially swimming pool and spa facitilities were really good for the kids
Choudhry Yasir
Overnattede 3 nætter i april 2024
Svar fra Grand Hyatt Athens den 21. apr. 2024
Dear Guest, Thank you for your delightful feedback! We're thrilled to have contributed to your wonderful stay. Looking forward to welcoming you back for another memorable experience!Warmest regards, Nancy MakriGuest Relations Manager
6/10 Okay
Hannah
Rejste med familie
13. apr. 2024
Synes godt om: Service og personale, faciliteter
Synes ikke om: Overnatningsstedets tilstand og faciliteter
The staff was super nice, breakfast was great with beautiful views from rooftop breakfast room. Only concern was very small bathroom/shower door not able to block water splashing at all, bedroom would be wet even you are super careful
Hannah
Svar fra Grand Hyatt Athens den 21. apr. 2024
Dear Guest, Thank you for bringing this to our attention. We're actively investigating your concerns to improve our services. Your feedback helps us identify areas for enhancement. If you'd like to discuss this further, please reach out so we can address any specific issues.Warmest regards, Nancy MakriGuest Relations Manager
8/10 Udmærket
Ashkan, Rotterdam
Rejste med familie
2. apr. 2024
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Nice hotel
Ashkan
Overnattede 3 nætter i marts 2024
Svar fra Grand Hyatt Athens den 2. apr. 2024
Dear Guest, Thank you for your delightful feedback! We're thrilled to have contributed to your wonderful stay. Looking forward to welcoming you back for another memorable experience! Warmest regards, Nancy Makri, Guest Relations Manager
10/10 Fremragende
Damian Nicholas
31. mar. 2024
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Damian Nicholas
Overnattede 6 nætter i marts 2024
Svar fra Grand Hyatt Athens den 2. apr. 2024
Dear Mr. Nicolas, Thank you for your delightful feedback! We're thrilled to have contributed to your wonderful stay. Looking forward to welcoming you back for another memorable experience! Warmest regards, Nancy Makri, Guest Relations Manager
8/10 Udmærket
Andrew
Rejste med partner
31. mar. 2024
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Nice hotel, friendly staff.
Andrew
Overnattede 6 nætter i januar 2024
Svar fra Grand Hyatt Athens den 31. mar. 2024
Dear Guest,Thank you for your feedback! Looking forward to welcoming you back for a more enjoyable experience!Warmest regards,Nancy MakriGuest Relations Manager
10/10 Fremragende
Justin Wallace
28. mar. 2024
Justin Wallace
Overnattede 5 nætter i marts 2024
Svar fra Grand Hyatt Athens den 21. apr. 2024
Dear Guest,Thank you for your delightful feedback! We're thrilled to have contributed to your wonderful stay. Looking forward to welcoming you back for another memorable experience!Warm regards,Nancy Makri Guest relations Manager
6/10 Okay
Yihang
26. mar. 2024
Yihang
Overnattede 1 nat i marts 2024
Svar fra Grand Hyatt Athens den 31. mar. 2024
Dear Guest,Thank you for your feedback! Looking forward to welcoming you back for a more enjoyable experience!Warmest regards,Nancy MakriGuest Relations Manager
10/10 Fremragende
jahanara
Rejste med familie
20. mar. 2024
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
All
jahanara
Overnattede 2 nætter i marts 2024
Svar fra Grand Hyatt Athens den 25. mar. 2024
Dear Guest,Thank you for your delightful feedback! We're thrilled to have contributed to your wonderful stay.Looking forward to welcoming you back for another memorable experience!Warmest regards,Nancy MakriGuest Relations Manager
10/10 Fremragende
vasilios
18. mar. 2024
Synes godt om: Service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great staff
vasilios
Overnattede 8 nætter i marts 2024
Svar fra Grand Hyatt Athens den 18. mar. 2024
Dear Guest, Thank you for your delightful feedback! We're thrilled to have contributed to your wonderful stay. Looking forward to welcoming you back for another memorable experience!Kind regards, Nancy Makri
2/10 Forfærdeligt
QIUPING
16. mar. 2024
QIUPING
Overnattede 3 nætter i december 2023
Svar fra Grand Hyatt Athens den 19. mar. 2024
Dear Guest,We value your feedback immensely as it helps us identify areas for improvement. Your comments have been shared with our management team for further review and action.We would like to extend a personal invitation for you to contact us directly to discuss your concerns in more detail. Your satisfaction is our top priority, and we are committed to addressing any issues you may have experienced during your stay.Please feel free to reach out to us at and we will be more than happy to assist you in any way we can.Warm regards,Nancy MakriGuest Relations Manager
10/10 Fremragende
Maria Pilar
15. mar. 2024
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Grand hyatt is clean, spacious, has plenty of amenities, friendly staff. Nice location , nice and calm. Near city center.
Maria Pilar
Overnattede 5 nætter i marts 2024
Svar fra Grand Hyatt Athens den 16. mar. 2024
Dear Mrs. Pilar,Thank you for your delightful feedback! We're thrilled to have contributed to your wonderful stay. Looking forward to welcoming you back for another memorable experience! Warmest regards, Nancy Makri Guest Relations Manager
10/10 Fremragende
vasilios
13. mar. 2024
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Very nice and helpful staff
vasilios
Overnattede 1 nat i marts 2024
Svar fra Grand Hyatt Athens den 16. mar. 2024
Dear Mr. Vasileios,Thank you for your delightful feedback! We're thrilled to have contributed to your wonderful stay. Looking forward to welcoming you back for another memorable experience! Warmest regards, Nancy Makri Guest Relations Manager
10/10 Fremragende
vasilios
13. mar. 2024
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Just great
vasilios
Overnattede 8 nætter i februar 2024
Svar fra Grand Hyatt Athens den 16. mar. 2024
Dear Mr. Vasileios,Thank you for your delightful feedback! We're thrilled to have contributed to your wonderful stay. Looking forward to welcoming you back for another memorable experience! Warmest regards, Nancy Makri Guest Relations Manager
4/10 Dårligt
David, Roseville
Forretningsrejsende, Rejste i en gruppe
12. mar. 2024
Very regrettable experience to stay at this hotel. Don't book
David
Overnattede 3 nætter i marts 2024
Svar fra Grand Hyatt Athens den 31. mar. 2024
Dear Guest,We apologize for any inconvenience caused. Please feel free to contact us directly to address this matter.Kind regards,Nancy Makri Guest Relations Manager
8/10 Udmærket
Denys
Rejste med familie
12. mar. 2024
Synes godt om: Service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Didn’t have a good view.Room was clean,but bathroom fan wasn’t working well. Could sense the smell of humidity.Signs of aging hotel are significant in the room.
Denys
Overnattede 3 nætter i marts 2024
Svar fra Grand Hyatt den 12. mar. 2024
Dear Guest Denys, hank you for bringing this to our attention. We're actively investigating your concerns to improve our services. Your feedback helps us identify areas for enhancement. If you'd like to discuss this further, please reach out so we can address any specific issues.Warmest regards, Nancy Makri, Guest Relations Manager
10/10 Fremragende
vasilios
11. mar. 2024
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Very nice ataff
vasilios
Overnattede 14 nætter i februar 2024
Svar fra Grand Hyatt den 12. mar. 2024
Dear Guest Vasilios, Thank you for your delightful feedback! We're thrilled to have contributed to your wonderful stay. Looking forward to welcoming you back for another memorable experience! Warmest regards, Nancy Makri Guest Relations Manage
8/10 Udmærket
Virgil
Forretningsrejsende
7. mar. 2024
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
It was just fine for what I was doing in Athens.
Virgil
Overnattede 6 nætter i februar 2024
Svar fra Grand Hyatt Athens den 9. mar. 2024
Dear Guest, Thank you for sharing your experience! We're delighted that our hotel met your expectations. We can't wait to welcome you back to create more wonderful memories together!Warmest regards, Nancy MakriGuest Relations Manager
10/10 Fremragende
judith
4. mar. 2024
judith
Overnattede 2 nætter i marts 2024
Svar fra Grand Hyatt Athens den 25. mar. 2024
Dear Guest,Thank you for your delightful feedback! We're thrilled to have contributed to your wonderful stay.Looking forward to welcoming you back for another memorable experience!Warmest regards,Nancy MakriGuest Relations Manager
10/10 Fremragende
David
3. mar. 2024
David
Overnattede 1 nat i marts 2024
Svar fra Grand Hyatt Athens den 25. mar. 2024
Dear Guest,Thank you for your delightful feedback! We're thrilled to have contributed to your wonderful stay.Looking forward to welcoming you back for another memorable experience!Warmest regards,Nancy MakriGuest Relations Manager
10/10 Fremragende
Brian
20. feb. 2024
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
I was highly pleased with this location. There are many dining options with walking distance. The staff is very hospitable.
Brian
Overnattede 5 nætter i februar 2024
Svar fra Grand Hyatt Athens den 21. feb. 2024
Dear Guest Brian, Thank you for your delightful feedback! We're thrilled to have contributed to your wonderful stay. Looking forward to welcoming you back for another memorable experience! Warmest regards, Nancy Makri Guest Relations Manager
10/10 Fremragende
Rani
Forretningsrejsende
15. feb. 2024
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Rani
Overnattede 2 nætter i februar 2024
Svar fra Grand Hyatt Athens den 18. feb. 2024
Dear Guest Rani, Thank you for your delightful feedback! We're thrilled to have contributed to your wonderful stay. Looking forward to welcoming you back for another memorable experience! Warmest regards, Nancy Makri Guest Relations Manager
4/10 Dårligt
Po Hui
5. feb. 2024
Synes ikke om: Overnatningsstedets tilstand og faciliteter, værelsets komfort
Good service, bad experience
The staff was friendly but the hotel/room itself was disappointing, First we were given a room at the very very end of the hotel in a roundabout, literally over 5 minute walk after getting off the elevators, and the hotel is clearly not full based on empty rooms we saw and can still book during our stay. Also the hotel gave us signs to say they would charge for extra bottles of water after the first day, same with coffee pods. The night before we check out, bathroom smelled like backed up sewage.
Also the gym yoga mats are disintegrating into little pieces of plastic all over the gym. Water is rarely available in the gym.
Po Hui
Overnattede 2 nætter i februar 2024
Svar fra Grand Hyatt Athens den 6. feb. 2024
Dear Po Hui,We are truly sorry your stay fell short of expectations. Your feedback is invaluable in our quest for improvement. We are actively addressing the concerns raised to ensure a better experience for future guests. We would love the chance to welcome you back and showcase the enhancements made.Warmest regards,Nancy makriGuest Relations Manager