Alle de viste anmeldelser er indsendt af rigtige gæster. Kun rejsende, som har booket et ophold hos os, kan indsende en anmeldelse. Vi verificerer anmeldelser i henhold til vores retningslinjer og offentliggør alle anmeldelser, hvad enten de er positive eller negative.Flere oplysningerÅbner i et nyt vindue
Bedømmelse på 10 − Fremragende. 248 af i alt 314 anmeldelser" "
10 - Fremragende
248
Bedømmelse på 8 − Udmærket. 31 af i alt 314 anmeldelser" "
8 - Udmærket
31
Bedømmelse på 6 − Okay. 19 af i alt 314 anmeldelser" "
6 - Okay
19
Bedømmelse på 4 − Dårligt. 5 af i alt 314 anmeldelser" "
4 - Dårligt
5
Bedømmelse på 2 − Forfærdeligt. 11 af i alt 314 anmeldelser" "
2 - Forfærdeligt
11
9,6/10
Rengøring
9,4/10
Service og personale
9,2/10
Faciliteter
9,6/10
Overnatningsstedets tilstand og faciliteter
9,6/10
Miljøvenligt
Anmeldelser
10/10 Fremragende
Alexander
Rejste med partner
9. maj 2024
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The only thing I didn’t like that the people with DOGS are not responsible for their DOGS. The guests should leave their animals at home.
Alexander
Overnattede 5 nætter i februar 2024
Svar fra General Manager den 10. maj 2024
Dear Alexander, Thank you for the generous rating of The St. Regis Aspen Resort. While we are pleased to know you enjoyed your stay with us, we are sorry you were not happy with the pet-friendly feature of our hotel and for any inconvenience you experienced during your visit. We are grateful for your honest feedback and hope to see you again in the future.Sincerely,H. Steenge-Hart,General Manager
10/10 Fremragende
erica
26. apr. 2024
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
From check in to exit. Awesome service
erica
Overnattede 3 nætter i april 2024
Svar fra General Manager den 27. apr. 2024
Dear Erica, It was a pleasure reading your review of The St. Regis Aspen Resort. We have an exceptional team that is committed to providing tailored, seamless service to each of our guests, so we look forward to sharing your compliments with them. We would love to see you again soon. Sincerely,H. Steenge-Hart,General Manager
10/10 Fremragende
Samaneh
Rejste med familie
5. apr. 2024
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The food was excellent
Staff was friendly
Samaneh
Overnattede 6 nætter i marts 2024
Svar fra General Manager den 6. apr. 2024
Dear Samaneh, Thank you for the kind comments regarding your stay at The St. Regis Aspen Resort. We love hearing how much you enjoyed our delicious food and devoted staff. We appreciate your business and look forward to seeing you again.Sincerely,H. Steenge-Hart,General Manager
10/10 Fremragende
Ross
10. mar. 2024
Ross
Overnattede 4 nætter i marts 2024
Svar fra General Manager den 31. mar. 2024
Dear Ross, Thank you so much for the perfect rating of your time at The St. Regis Aspen Resort. It is always a pleasure to see when our guests enjoy everything we have to offer. We look forward to your return whenever you revisit the area.Sincerely,H. Steenge-Hart,General Manager
10/10 Fremragende
Lyubomir
Rejste med familie og småbørn
15. jan. 2024
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Amazing family time!
Lyubomir
Overnattede 2 nætter i december 2023
Svar fra General Manager den 15. jan. 2024
Dear Lyubomir, Thank you for the superb review of your recent stay at The St. Regis Aspen Resort. We are delighted that you and your family had a wonderful time with us while you were here. Thank you again for the feedback, and we would love for you all to come back soon in the future.Sincerely,H. Steenge-Hart,General Manager
2/10 Forfærdeligt
Sergiy
13. jan. 2024
Sergiy
Overnattede 3 nætter i januar 2024
Svar fra General Manager den 15. jan. 2024
Dear Sergiy, Thank you for choosing our hotel for your stay. We are sorry we did not live up to your expectations; please accept our apologies for the issues that impacted your rating. We hope you will give us an opportunity to restore your confidence in us on a future visit.Sincerely,H. Steenge-Hart,General Manager
10/10 Fremragende
Dan
Rejste i en gruppe
17. dec. 2023
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The best hotel in Aspen. And much better than the Little Nell which isn’t nearly as nice yet more expensive. Makes no sense.
Dan
Overnattede 8 nætter i december 2023
Svar fra General Manager den 17. dec. 2023
Dear Dan, Thank you for your generous review and for all the gracious compliments you gave regarding your stay at The St. Regis Aspen Resort. Your comments were a pleasure to read, and we are excited to share them with our extraordinary staff. Thank you again for your honest feedback, and we look forward to welcoming you to your home in the mountains again.Sincerely,H. Steenge-Hart,General Manager
10/10 Fremragende
Shaun
13. dec. 2023
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
5 Star Experience, Cannot Be Any Better
We had the best experience ever. This was our second December staying at the hotel for our anniversary and The St. Regis Hotel, it's management, and concierge Kelly made everything so perfect and special. This is by far the best hotel you can ever stay at in Aspen or anywhere in fact. We are already planning our next trip to stay there again!
Shaun
Overnattede 4 nætter i december 2023
Svar fra General Manager den 14. dec. 2023
Dear Shaun, Thank you for taking the time to share your warm feedback regarding your stay at The St. Regis Aspen Resort. Your compliments were a pleasure to read, and we are delighted that our associates helped to make your stay extraordinary. We will share your gracious remarks with our entire team. Thank you once more for celebrating your anniversary with us, and we look forward to welcoming you and your partner back soon.Sincerely,H. Steenge-Hart,General Manager
8/10 Udmærket
Julie
5. dec. 2023
Synes godt om: Rengøring, service og personale, værelsets komfort
Julie
Overnattede 3 nætter i december 2023
Svar fra General Manager den 7. dec. 2023
Dear Julie, Thank you for sharing the nice rating about your experience at The St. Regis Aspen Resort. We are happy to see your stay was pleasant, and we hope to have the pleasure of hosting you again soon.Sincerely,H. Steenge-Hart,General Manager
10/10 Fremragende
Roberto
Rejste med familie
5. dec. 2023
Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter, værelsets komfort
Roberto
Overnattede 1 nat i december 2023
Svar fra General Manager den 7. dec. 2023
Dear Roberto, Thank you for rating your stay at The St. Regis Aspen Resort. Nothing is more important than your satisfaction, so we are delighted you gave us a perfect score. We appreciate your business and look forward to seeing you again soon.Sincerely,H. Steenge-Hart,General Manager
10/10 Fremragende
Verificeret rejsende
Forretningsrejsende
3. dec. 2023
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Verificeret rejsende
Overnattede 2 nætter i november 2023
Svar fra General Manager den 5. dec. 2023
Dear Guest, Thank you for rating your stay at The St. Regis Aspen Resort. Nothing is more important than your satisfaction, so we are delighted you gave us a perfect score. We appreciate your business and look forward to seeing you again soon.Sincerely,H. Steenge-HartGeneral Manager
10/10 Fremragende
Peter
Rejste med familie
29. nov. 2023
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
I can't say enough about the beauty of this property. We stayed just after Thanksgiving for a few nights. The lobby is very cozy and luxurious with the perfect lighting and and warm fireplaces. The rooms are perfectly appointed and elegant.
Finally, the staff was simply outstanding! Someone was always available to assist with whatever you need. We will definitely stay here if we return to Aspen in the future.
Peter
Overnattede 3 nætter i november 2023
Svar fra General Manager den 30. nov. 2023
Dear Peter, It was a pleasure to welcome you to The St. Regis Aspen Resort. We are delighted that your experience was perfect from beginning to end. We enjoy knowing that our guests can relax and feel at home in their gorgeously appointed rooms. On behalf of all of us, we thank you for taking the time to review our resort, and we love knowing that you will visit us every time you return.Sincerely,H. Steenge-HartGeneral Manager
10/10 Fremragende
Markl
27. nov. 2023
Markl
Overnattede 5 nætter i november 2023
Svar fra General Manager den 18. dec. 2023
Dear Markl, Thank you for being our guest. Our top priority is for you to have an enjoyable stay and from your high rating, we are pleased to have exceeded your expectations. It was a pleasure hosting you at The St. Regis Aspen Resort, and we look forward to welcoming you again soon.Sincerely,H. Steenge-HartGeneral Manager
10/10 Fremragende
Maria
Rejste med partner
26. nov. 2023
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
10 stars!!!!! Top service, beautiful hotel!
Maria
Overnattede 5 nætter i november 2023
Svar fra General Manager den 28. nov. 2023
Dear Maria, Thank you for the outstanding review. We strive to provide each guest with a tailored, handcrafted experience, and we appreciate you highlighting the positive aspects of your stay. We are glad that you enjoyed our beautiful property and exemplary service. Thank you once more for being our guest at The St. Regis Aspen Resort, and we look forward to seeing you again soon.Sincerely,H. Steenge-Hart,General Manager
10/10 Fremragende
Jacqueline
26. nov. 2023
Jacqueline
Overnattede 4 nætter i november 2023
Svar fra General Manager den 17. dec. 2023
Dear Jacqueline, Thank you so much for the perfect rating of your time at The St. Regis Aspen Resort. It is always a pleasure to see when our guests enjoy everything we have to offer. We look forward to your return whenever you revisit the area.Sincerely,H. Steenge-Hart,General Manager
10/10 Fremragende
Tao
26. nov. 2023
Tao
Overnattede 4 nætter i november 2023
Svar fra General Manager den 17. dec. 2023
Dear Tao, Thank you for taking the time to share that your stay at The St. Regis Aspen Resort was perfect in every way. We appreciate your fantastic rating and hope we will be your home whenever you are in the area.Sincerely,H. Steenge-Hart,General Manager
8/10 Udmærket
tiffany
Rejste med familie
24. okt. 2023
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
St. Regis
Perfect location and beautiful, comfortable hotel. The front desk really extended themselves to ensure our party’s comfort. We had a few hiccups with the butler service which I meant to contact the hotel just as an fyi about but never did. Overall I loved the stay at the St. Regis
tiffany
Overnattede 4 nætter i oktober 2023
Svar fra General Manager den 25. okt. 2023
Dear Tiffany, Thank you for your kind review and for all the gracious compliments you gave regarding your stay at The St. Regis Aspen Resort. Your comments were a pleasure to read, and we are excited to share them with our front desk staff. However, we regret any inconvenience caused due to our butler service. Thank you again for your feedback, and we look forward to welcoming you to your home in the mountains again.Sincerely,H. Steenge-HartGeneral Manager
10/10 Fremragende
Mirna
Forretningsrejsende
9. okt. 2023
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Excellentl
Absolutely Beautiful and clean.
Mirna
Overnattede 2 nætter i oktober 2023
Svar fra General Manager den 10. okt. 2023
Dear Mirna, Thank you for your kind review of The St. Regis Aspen Resort and for letting us know you loved our elegant resort. We are thrilled you could enjoy our contemporary version of a Gilded Age mountainside manor that provides a relaxing retreat for arbiters of excellent food and wine, connoisseurs of culture and adventure seekers. We look forward to having you stay with us again.Sincerely,H. Steenge-Hart,General Manager
10/10 Fremragende
pamela
Rejste med familie, Forretningsrejsende, Rejste i en gruppe
5. okt. 2023
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Wonderful
Our day was wonderful and Max at the Concierge is beyond amazing for anything that you need.
pamela
Overnattede 4 nætter i oktober 2023
Svar fra General Manager den 6. okt. 2023
Dear Pamela, Thank you for choosing The St. Regis Aspen Resort for your recent visit to our beautiful city. We are thrilled to hear about the exceptional service you received from our associates and how they exceeded your expectations. We are dedicated to providing a meaningful and seamless stay for all of our guests, and we thank you for your kind compliments mentioning Max. We will enjoy sharing your comments with him. It was our pleasure to serve you, and we hope to see you again soon.Sincerely,H. Steenge-HartGeneral Manager
10/10 Fremragende
Donna
16. sep. 2023
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
First class all the way
A beautiful hotel with many amenities. The food at the velvet buck was wonderful. Pricey but you get what you paid for. The bed was heavenly.
Donna
Overnattede 1 nat i september 2023
Svar fra General Manager den 17. sep. 2023
Dear Donna, Thank you for taking the time to review your stay and for highlighting your experience at Velvet Buck. We are glad you could enjoy our modern, mountain cuisine and exceptional service. We are thrilled you had a great stay at The St. Regis Aspen Resort, and we look forward to being your home in the mountains every time you visit Aspen.Sincerely,H. Steenge-HartGeneral Manager
10/10 Fremragende
Ermilo, Laredo
16. aug. 2023
Ermilo
Overnattede 11 nætter i juli 2023
Svar fra General Manager den 6. sep. 2023
Dear Ermilo, Thank you for the perfect rating. We are glad you had a wonderful time at The St. Regis Aspen Resort. It was a pleasure having you as our guest, and we look forward to welcoming you back for another outstanding experience.Sincerely,H. Steenge-HartGeneral Manager
6/10 Okay
Anthony
Rejste med familie
13. jul. 2023
Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
Synes ikke om: Service og personale
Great location
Anthony
Overnattede 2 nætter i juli 2023
Svar fra General Manager den 13. jul. 2023
Dear Anthony, Thank you for the review of your stay. We are delighted that you were pleased with our perfect location. We hope that overall you enjoyed your stay, and we would love to have another opportunity to welcome you back for a flawless experience.Sincerely,H. Steenge-HartGeneral Manager
8/10 Udmærket
Mark
9. jul. 2023
Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter, værelsets komfort
Mark
Overnattede 8 nætter i juni 2023
Svar fra General Manager den 10. jul. 2023
Dear Mark, Thank you for your kind rating and for letting us know that your experience at The St. Regis Aspen Resort was a great one. It was a pleasure having you as our guest, and we look forward to welcoming you again in the future.Sincerely,H. Steenge-Hart,General Manager
8/10 Udmærket
John
4. jun. 2023
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Two nights at the St Regis
Spent a Thursday and Friday night at the St Regis in Aspen. Glad we could do this! Beautiful property, comfortable rooms, good food, and a very nice spa. A couple of service lapses, but otherwise a fine stay. This is a happening place, very international, and an energetic experience.
John
Overnattede 2 nætter i juni 2023
Svar fra General Manager den 5. jun. 2023
Dear John, Thank you for choosing The St. Regis Aspen Resort and for your fantastic review. Exceptional service combined with inspiring accommodations is what we want each guest to experience, and we are glad our engaging approach to decorative details added to the enjoyment of your visit. It is also a pleasure to know you enjoyed our delicious cuisine and renowned spa, Remède Aspen Luxury Spa. We appreciate your feedback and look forward to seeing you again soon.Sincerely,H. Steenge-Hart,General Manager
10/10 Fremragende
Robert
15. feb. 2023
Robert
Overnattede 6 nætter i februar 2023
Svar fra General Manager den 17. feb. 2023
Dear Robert, On behalf of our associates, thank you for the generous rating of our hotel, The St. Regis Aspen Resort. We are pleased to know how much you loved your stay, and we look forward to having you visit with us again.Sincerely,H. Steenge-Hart,General Manager
10/10 Fremragende
Anashae
Rejste med familie og småbørn
3. feb. 2023
Synes godt om: Service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
By far the best hotel experience ever! 5 stars all around! The service was impeccable. I was told my friends to stay here during my trip to Aspen and it did not disappoint. I will stay here again next time I visit!
Anashae
Overnattede 3 nætter i januar 2023
Svar fra General Manager den 4. feb. 2023
Dear Anashae, Thank you for taking the time to share your warm feedback regarding your stay at The St. Regis Aspen Resort. Your compliments were a pleasure to read, and we are delighted that our associates helped to make your stay extraordinary. We will share your gracious remarks with our entire team. Thank you again, and we look forward to welcoming you back soon.Sincerely,H. Steenge-Hart,General Manager
10/10 Fremragende
gary
Rejste i en gruppe
13. dec. 2022
gary
Overnattede 3 nætter i december 2022
Svar fra General Manager den 16. dec. 2022
Dear Gary, Thank you for the perfect rating. We are glad you had a wonderful time at The St. Regis Aspen Resort. It was a pleasure having you as our guest, and we look forward to welcoming you back for another outstanding experience.Sincerely,H. Steenge-Hart,General Manager
10/10 Fremragende
Santa
Rejste med partner
6. dec. 2022
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
El servicio es excelente,la comida deliciosa y las instalaciones limpias y la cama muy comoda
Santa
Svar fra General Manager den 8. dec. 2022
Dear Santa, Thank you for the outstanding review. We strive to provide each guest with a tailored, handcrafted experience, and we appreciate you highlighting the positive aspects of your stay. We are glad you enjoyed our inviting and comfortable rooms, delicious cuisine, and inspiring service. Your compliments were a pleasure to read, and we will enjoy sharing these gracious remarks with our entire team. Thank you for being our guest at The St. Regis Aspen Resort, and we look forward to seeing you again soon.Sincerely,H. Steenge-Hart,General Manager
10/10 Fremragende
Monica
Rejste i en gruppe
6. dec. 2022
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Magical
Magical
Monica
Overnattede 3 nætter i december 2022
Svar fra General Manager den 7. dec. 2022
Hello Monica, Thank you for sharing that your stay at The St. Regis Aspen Resort was perfect in every way. We are delighted that our location, nestled at the foot of Aspen Mountain and just steps from Aspen’s signature slopes, helped to make your stay exemplary. We appreciate your fantastic feedback and hope we will be your home whenever you are in the area.Sincerely,H. Steenge-Hart,General Manager
10/10 Fremragende
steven
1. dec. 2022
steven
Overnattede 1 nat i november 2022
Svar fra General Manager den 12. mar. 2023
Dear Steven, Thank you for choosing The St. Regis Aspen Resort and for the excellent rating. We are thrilled to know we exceeded your expectations and you had a great stay. It was a pleasure having you as our guest, and we look forward to hosting you again soon.Sincerely,H. Steenge-Hart,General Manager
10/10 Fremragende
Kathryn
30. okt. 2022
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Kathryn
Overnattede 1 nat i oktober 2022
Svar fra General Manager den 1. nov. 2022
Dear Kathryn, Thank you so much for the perfect rating of your time at The St. Regis Aspen Resort. It is always a pleasure to see when our guests enjoy everything we have to offer. We look forward to your return whenever you revisit the area.Sincerely,H. Steenge-Hart,General Manager
10/10 Fremragende
Ronald
17. okt. 2022
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Ronald
Overnattede 1 nat i oktober 2022
Svar fra General Manager den 18. okt. 2022
Dear Ronald, thank you for the perfect rating. We are glad you had a wonderful time at The St. Regis Aspen Resort. It was a pleasure having you as our guest, and we look forward to welcoming you back for another outstanding experience.Sincerely,H. Steenge-Hart,General Manager
10/10 Fremragende
mic
3. okt. 2022
mic
Overnattede 2 nætter i september 2022
Svar fra General Manager den 5. okt. 2022
Dear Mic, Thank you for the perfect rating. We are glad you had a wonderful time at The St. Regis Aspen Resort. It was a pleasure having you as our guest, and we look forward to welcoming you back for another outstanding experience.Sincerely,H. Steenge-Hart,General Manager
10/10 Fremragende
Michael
28. jul. 2022
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Michael
Overnattede 1 nat i juli 2022
Svar fra General Manager den 29. jul. 2022
Dear Michael, thank you so much for the perfect rating of your time at The St. Regis Aspen Resort. It is always a pleasure to know when our guests enjoy everything we have to offer. We look forward to your return whenever you revisit the area.
Sincerely,
H. Steenge-Hart,
General Manager
2/10 Forfærdeligt
Michael
14. jul. 2022
Synes ikke om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Bad experience
Michael
Overnattede 4 nætter i juli 2022
Svar fra General Manager den 15. jul. 2022
Dear Michael, thank you for taking the time to share your thoughts regarding your stay. We are disappointed that we did not meet your expectations. We would welcome another opportunity to provide you with the perfect visit you deserve. Thank you again for sharing, and we wish you all the best with your travels.
Sincerely,
H. Steenge-Hart,
General Manager
10/10 Fremragende
Steve
1. jul. 2022
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Steve
Overnattede 1 nat i juni 2022
Svar fra General Manager den 2. okt. 2022
Dear Steve, All of us at The St. Regis Aspen Resort appreciate your excellent rating. We are glad you had an enjoyable experience and would love to see you again soon.Sincerely,H. Steenge-Hart,General Manager
10/10 Fremragende
Timothy
21. jun. 2022
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Timothy
Overnattede 1 nat i juni 2022
Svar fra General Manager den 22. jun. 2022
Dear Timothy, thank you for the generous rating of our hotel, The St. Regis Aspen Resort. We strive to provide every guest with an unparalleled experience at our luxury resort, emphasizing impeccable service and signature St. Regis rituals. We are delighted you enjoyed your time with us, and we hope you will come back to see us soon.
Sincerely,
H. Steenge-Hart,
General Manager
10/10 Fremragende
Julio
30. maj 2022
Julio
Overnattede 1 nat i maj 2022
Svar fra General Manager den 17. sep. 2022
Dear Julio, Thank you for your excellent rating of The St. Regis Aspen Resort. We are pleased your experience with us was an outstanding one, and we look forward to welcoming you back soon.Sincerely,H. Steenge-Hart,General Manager
10/10 Fremragende
Charles
17. maj 2022
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Rest stay!
Charles
Overnattede 1 nat i maj 2022
Svar fra General Manager den 11. jun. 2022
Dear Charles, thank you for your generous review of The St. Regis Aspen Resort. We are dedicated to providing a comfortable and pleasing atmosphere for all of our guests; therefore, we love that you had a pleasant stay. It was our pleasure hosting you, and we hope to welcome you back soon.
Sincerely,
H. Steenge-Hart,
General Manager
6/10 Okay
Luz
16. maj 2022
Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Luz
Overnattede 1 nat i maj 2022
Svar fra General Manager den 17. sep. 2022
Dear Luz, We appreciate you taking the time to leave your rating. However, we are disappointed if we did not deliver our best. We hope to have another chance to provide you with the perfect stay you deserve soon.Sincerely,H. Steenge-Hart,General Manager
10/10 Fremragende
Tanja
Rejste med familie, Forretningsrejsende
15. apr. 2022
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Tanja
Overnattede 3 nætter i april 2022
Svar fra General Manager den 17. apr. 2022
Dear Tanja, thank you for choosing The St. Regis Aspen Resort and for the excellent rating. We are thrilled to know we exceeded your expectations and that you had a great stay. It was a pleasure having you as our guest, and we look forward to hosting you again soon.
Sincerely,
H. Steenge-Hart,
General Manager
6/10 Okay
Julia
Rejste med familie
9. apr. 2022
Synes godt om: Service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
food was terrible
Julia
Overnattede 7 nætter i marts 2022
Svar fra General Manager den 11. apr. 2022
Dear Julia, thank you for taking the time to write a review. We strive to deliver exceptional, innovative dishes to our guests, but we understand you were dissatisfied with your selections on this visit. We will share your helpful feedback with our culinary team. We would welcome another opportunity to have you return and try our menu again.
Sincerely,
H. Steenge-Hart,
General Manager
10/10 Fremragende
Selma
Rejste med familie og småbørn
20. feb. 2022
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Excellent
Selma
Overnattede 6 nætter i februar 2022
Svar fra General Manager den 21. feb. 2022
Dear Selma, thank you for rating your stay at The St. Regis Aspen Resort. Nothing is more important than your satisfaction, so we are delighted you gave us a perfect score. We appreciate your business and look forward to seeing you again soon.
Sincerely,
H. Steenge-Hart,
General Manager
2/10 Forfærdeligt
adriana
12. feb. 2022
adriana
Overnattede 4 nætter i februar 2022
Svar fra General Manager den 11. jun. 2022
Dear Adriana, thank you for staying with us. We never want our guests to leave unhappy, and from your rating, it is clear that we let you down. We are very sorry we did not live up to your expectations, and we hope you will give us another opportunity to regain your trust.
Sincerely,
H. Steenge-Hart,
General Manager
10/10 Fremragende
Anthony
17. jan. 2022
Anthony
Overnattede 3 nætter i januar 2022
Svar fra General Manager den 9. maj 2022
Dear Anthony, we are delighted you had an outstanding stay at The St. Regis Aspen Resort and that you loved all aspects of our hotel. Thank you for the excellent rating, and we look forward to hosting you again soon.
Sincerely,
H. Steenge-Hart,
General Manager
10/10 Fremragende
Aminata
Rejste med partner
18. dec. 2021
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The property was amazing
Aminata
Overnattede 4 nætter i december 2021
Svar fra General Manager den 18. dec. 2021
Dear Aminata, thank you for choosing to stay with us at The St. Regis Aspen Resort. Your comments were a pleasure to read, and we are glad you enjoyed your time with us. Thank you again for your feedback, and we look forward to welcoming you to your home in the mountains again.
Sincerely,
H. Steenge-Hart,
General Manager
10/10 Fremragende
Marine
10. dec. 2021
Marine
Overnattede 3 nætter i december 2021
Svar fra General Manager den 13. mar. 2022
Dear Marine, thank you for letting us know your visit to The St. Regis Aspen Resort was perfect in every way. We appreciate you being our guest, and we look forward to welcoming you again soon.
Sincerely,
H. Steenge-Hart,
General Manager
8/10 Udmærket
ricardo
5. dec. 2021
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Hotel maravilhoso com ótimo atendimento ! Pena não ter conseguido agendar spa do hotel por não ter mais horário . Café da manhã e serviço de quarto exemplar. Acho apenas que faltou um pouco de atenção no check in . Poderiam ter dado mais instruções sobre hotel e horários de funcionamento.
ricardo
Overnattede 2 nætter i december 2021
Svar fra General Manager den 6. dec. 2021
Dear Ricardo, thank you for the wonderful review. We strive to provide each guest with a tailored, handcrafted experience, and we appreciate you highlighting the positive aspects of your stay. We are delighted you enjoyed our exemplary service and delicious breakfast. Your comments, however, let us know where we can focus attention to advance our guest experience. It was our pleasure serving you, and we hope you will stay with us again when your travels bring you back to Aspen.
Sincerely,
H. Steenge-Hart,
General Manager
10/10 Fremragende
Frank
29. nov. 2021
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Frank
Overnattede 3 nætter i november 2021
Svar fra General Manager den 13. mar. 2022
Dear Frank, thank you for your fantastic rating of The St. Regis Aspen Resort. We are pleased your stay with us was an excellent one, and we look forward to welcoming you back soon.
Sincerely,
H. Steenge-Hart,
General Manager
10/10 Fremragende
Jesus
Rejste med familie
25. nov. 2021
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
De lo mejor
El mejor hotel en el que yo me alla ospedado
Jesus
Overnattede 2 nætter i november 2021
Svar fra General Manager den 26. nov. 2021
Dear Jesus, thank you for your generous review and for the gracious compliments you gave regarding your stay at The St. Regis Aspen Resort. Your comments were a pleasure to read, and we are excited to share them with our extraordinary staff. Thank you again for your feedback, and we look forward to welcoming you to your home in the mountains again.
Sincerely,
H. Steenge-Hart,
General Manager