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Anmeldelser af Cervo Hotel, Costa Smeralda Resort

5 out of 5
Cervo Hotel, Costa Smeralda Resort
Costa Smeralda, Porto Cervo, Arzachena, OT

Anmeldelser

9,2

Fantastisk

Bedømmelse på 10 − Fremragende. 129 af i alt 200 anmeldelser" "
Bedømmelse på 8 − Udmærket. 54 af i alt 200 anmeldelser" "
Bedømmelse på 6 − Okay. 11 af i alt 200 anmeldelser" "
Bedømmelse på 4 − Dårligt. 3 af i alt 200 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 3 af i alt 200 anmeldelser" "

9,6/10

Rengøring

9,4/10

Service og personale

9,0/10

Faciliteter

8,8/10

Overnatningsstedets tilstand og faciliteter

8,6/10

Miljøvenligt

Anmeldelser

10/10 Fremragende

Helle

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Skønt hotel
Virkelig dejligt hotel med meget god beliggenhed. Meget service minded personale. Fint værelse med fantastisk udsigt. Lidt besværligt at parkere.
Overnattede 2 nætter i juli 2021

10/10 Fremragende

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Fantastisk hotel!
Fantastisk hotel med super service! Snart tilbage!
Overnattede 7 nætter i september 2018
Svar fra PS den 9. okt. 2018
Dear Guest, We really appreciate that you have taken the time to share your experience. It is a pleasure to know that you enjoyed our resort and that you appreciated your time with us. Looking forward to welcoming you back once again in Costa Smeralda. Warm regards, The Management

6/10 Okay

jens

Synes godt om: Rengøring, service og personale
Hotellet virker lidt slidt, specielt til prisen!

10/10 Fremragende

Soren, Fredeiksberg

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Super hotel med super service, alle på hotellet er hjælpsomme udvisende en behagelig distance.

10/10 Fremragende

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Absolut fantastisk. Det hele værd :-)

10/10 Fremragende

Helle Nielsen, Trørød

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Dejligt hotel
Rigtig dejligt hotel i skønne omgivelser med meget god service og god mad

10/10 Fremragende

SADIQUI

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Lovely helpful staff! Would stay again
Overnattede 4 nætter i maj 2024

10/10 Fremragende

Renard

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Superb hotel with elegant and attentive service. Great location for strolling through high-end waterfront promenades with shops and restaurants.
Overnattede 3 nætter i maj 2024

10/10 Fremragende

Anna

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 6 nætter i oktober 2023

10/10 Fremragende

Virginia

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Beautiful property, rooms, excellent staff
Overnattede 2 nætter i september 2023

10/10 Fremragende

Ahmad

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Having 4 years old kid, tired of driving 3.5 hours from cagliari airport , they helped us quickly to set up an extra bed and upgraded our room.
Overnattede 1 nat i september 2023

10/10 Fremragende

Devendra

Overnattede 3 nætter i september 2023

10/10 Fremragende

Najda

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
I loved the liveliness of the area around the property. The property’s beach is a boat ride away and very nice
Overnattede 3 nætter i september 2023

10/10 Fremragende

Alyssa

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great hotel and the staff is amazing. Will definitely be back
Svar fra Guest Experience Team den 25. aug. 2023
Dear Alyssa,Thank you for taking the time to share your precious feedback with us here on Expedia.com!We are happy to read that you'll be back with us and we also are delighted from your comments about our Hotel and Staff.We can't wait to welcome you back soon to Cervo Hotel Costa Smeralda Resort!Best Regards,Guest Experience Team.

10/10 Fremragende

Eleni, New York

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Spectacular hospitality Highly recommend
Overnattede 3 nætter i juli 2023
Svar fra Guest Experience Team den 25. aug. 2023
Dear Eleni, Thank you for taking the time to share your kind feedback here on Expedia.We are so pleased from your review, and we appreciate so much the fact that you would recommend our property!We really value hospitality, and we aim to make you feel as welcome as possible during your stay with us.We hope to have you back soon at Cervo Hotel Costa Smeralda Resort!Best regards,Guest Experience Team!

10/10 Fremragende

Giannina

Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
Overnattede 3 nætter i juli 2023
Svar fra Guest Experience Team den 25. aug. 2023
Dear Giannina,Thank you for taking the time to share your amazing feedback on Expedia!We are delighted from your fantastic review!We hope to welcome you back soon at Cervo Hotel Costa Smeralda Resort!Best Regards,Guest Experience Team.

10/10 Fremragende

Nafen

Rejste med partner
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
it was very nice location in Cervo porto, but I wouldn't have 7 nights as we did 4 night will be enough, to see other city you need to have taxi which is very expensive as there no public transport to do that you need to fly or hire car, the staff are very nice,helpful,breakfast is very good.
Overnattede 7 nætter i juni 2023
Svar fra Guest Experience Team den 25. aug. 2023
Dear Nafen,Thank you for choosing Cervo Hotel Costa Smeralda Resort and for taking the time to share your kind feedback with us on Expedia!We are very pleased in learning that you appreciated our Staff.Hospitality is our most important value and we put in your experience our greatest effort.We will certainly let know your thoughts about the breakfast that we offer to our chefs and pâtissiers!We hope to welcome back you soon to our property!Best Regards,Guest Experience Team.

4/10 Dårligt

Vivian

Rejste med familie
Synes godt om: Rengøring
Synes ikke om: Service og personale
Svar fra Guest Experience Team den 25. aug. 2023
Dear Vivian,Thank you for taking the time to share your feedback on Expedia!We are sorry to read that you didn't enjoy your stay with us.We would appreciate if you'd be so kind to let us know what went wrong during your time with us so that we can make it up to you during your next stay here at Cervo Hotel Costa Smeralda Resort!We really hope to welcome you back soon!Best Regards,Guest Experience Team.

8/10 Udmærket

Brian

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Beautiful area, very quiet in April
Made very welcome, the hotel management and staff were polite and most helpful. April is very early in the season so be mindful that not every restaurant or local facilities are open. The Costa Smeralda area is very beautiful and a perfect area for sailing.
Overnattede 5 nætter i april 2023
Svar fra Guest Experience Team den 25. aug. 2023
Dear Brian,Thank you for sharing your precious review about your stay at Cervo Hotel Costa Smeralda Resort,We are very proud of our Staff, and we are pleased from your comment about it!It is amazing to read that you could enjoy your time in Costa Smeralda even if it was not peak season.We hope to welcome you back to our resort anytime,Best Regards,Guest Experience Team.

10/10 Fremragende

Barbara

Overnattede 2 nætter i oktober 2022
Svar fra Guest Experience Team den 25. aug. 2023
Dear Guest, Thank you for taking the time to review your stay at Cervo Hotel Costa Smeralda Resort!We are pleased from your amazing feedback!We hope to welcome you back soon,Best Regards,Guest Experience Team.

10/10 Fremragende

Caterina

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 3 nætter i september 2022
Svar fra Guest Experience Team den 25. aug. 2023
Dear guest, Thank you for taking the time to review your stay at Cervo Hotel Costa Smeralda Resort, We are very pleased from your amazing feedback!We hope to welcome you back soon,Best Regards,Guest Experience Team.

10/10 Fremragende

Rae Ann

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Beautiful property, loved the private beach and the staff was lovely
Overnattede 3 nætter i september 2022
Svar fra Guest Experience Team den 21. sep. 2022
Dear Guest, Thank you very much for taking the time to share your nice comment on Expedia! We are delighted to read that you enjoyed the charm of Porto Cervo, the relax of our private beach and the kindness of our staff. We all hope to welcome you back soonBest Regards

10/10 Fremragende

Juan

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Muy buena opción en Porto Cervo, al lado de un Centro Comercial, le Playa enfrente no se puede bañar y tiene una playa privada a la que te llevan en lancha (a 10 minutos), muy bonita la playa pero llevar aqua shoes pues es de piedras, El desayuno es extraordinario con opciones a pedido (dentro del buffet) de huevos en diferentes formas así como panqueques, wafflers o tostadas francesas.Las habitaciones y baños son cómodos.
La playa privada
Overnattede 3 nætter i september 2022
Svar fra Guest Experience Team den 21. sep. 2022
Dear Guest, Thank you for taking the time to review your recent stay at the Cervo Hotel and for your kind comment! We are glad to read that you enjoyed the Breakfast experience, one of the point we are renowned for!We hope to welcome you back soon in Costa Smeralda! Best Regards

8/10 Udmærket

Baard

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 8 nætter i september 2022
Svar fra Guest Experience Team den 21. sep. 2022
Dear Guest, Thank you very much for this amazing feedback! We hope to welcome you back soon in Costa Smeralda! Best Regards,

8/10 Udmærket

JOHN

Rejste med familie, Rejste i en gruppe
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Location
Overnattede 3 nætter i august 2022
Svar fra Guest Experience Team den 21. sep. 2022
Dear Guest, Thank you very much for taking the time to review your experience at Hotel Cervo and for this amazing feedback! We hope to welcome you back soon, Best Regards

10/10 Fremragende

Administración

Overnattede 2 nætter i juli 2022

10/10 Fremragende

Edward, coral gables

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Middle of costa Smeralda 10 min from everything and center of town and you can use romazzino, cala di volpe and patrizzia facilities phenomenal pleasant experience
Overnattede 3 nætter i juli 2022

10/10 Fremragende

André

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 2 nætter i juni 2022

10/10 Fremragende

Laurie

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Likes: - Fantastic service - on arrival we were met by the concierge at the car park (valet currently unavailable due to COVID reasons) but allowed us to park in front of the hotel to drop off bags and then self-park (complimentary) behind the property where we were met by the concierge who took us back to the hotel - Delayed check-out provided on request (we were given 1 hour) - Beautiful location and hotel, walks straight into the high-end shopping area/bars/restaurants (£££) - Private beach (not on site - transit via hotel boat at certain times) - wonderful. Toilets on beach but no bar (think you can arrange with the hotel for food/drink, other people were getting cool box deliveries?) - Complimentary local drinking water every day in the room - No coffee machine/kettle but complimentary tea/coffee from room service every morning (on request) Dislikes: - Price of the area in general- very expensive (restaurants linked to the hotel very expensive for both food and drinks... think might have been ~20 euro for aperol spritz - Multiple insect bites during sleep (likely mosquito based on presentation); I happened to discuss this with the concierge after a few days and they did provide me with plug-in repellants and a fan... perhaps this should be a standard fitting... it unfortunately did negatively effect the holiday. Saw that housekeeping did open all windows during cleaning during day, perhaps avoidance at this time of the year is wise? Perhaps I was very unlucky!
Overnattede 4 nætter i juni 2022

10/10 Fremragende

BARBARA

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Great stay
We had a wonderful time in the hotel. The hotel is super big and has it’s on private beach. The beach is 10 min by boat but it’s good if you want to enjoy not crowded places. However, there are limited choices of beverages and for food you need to order in advance. The restaurants of the hotel were great and the breakfast was amazing with a great view. The bed was really good but the only thing to be improved is that the room had a wired smell of old things.
Overnattede 2 nætter i maj 2022

8/10 Udmærket

Yoav

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 2 nætter i april 2022

6/10 Okay

Jennifer Elvira

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, værelsets komfort
Super service and very clean, but not sustainable
Great service and very friendly staff. The breakfast was also very well and offered a lot of different options. Our room got cleaned about 2-3 times a day and they changed the towels and "used" soaps each time, which was totally not necesary and was definitley not ecofriendly/sustainable. I hope they will change into a more eco-friendliy enviroment in the future.
Overnattede 5 nætter i oktober 2021

6/10 Okay

radu

Overnattede 2 nætter i september 2021

10/10 Fremragende

Elena

Overnattede 4 nætter i august 2021

8/10 Udmærket

Alexey

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Great location
Amazing location, right in the centre of Porto Cervo, with all the luxury shopping around the hotel. The only is there is no beach at the hotel, however, the hotel provides you with the boat that takes you to their beach. They also grant you access to some other hotel affiliated beaches.
Overnattede 2 nætter i juni 2021

2/10 Forfærdeligt

Armando

Synes godt om: Rengøring, service og personale
Synes ikke om: Overnatningsstedets tilstand og faciliteter, værelsets komfort
True disappointment
The air conditioning in our room did not work, the bathroom was a small as the smallest Holiday Inn. I have been Booking with you for many many years I’ve never complained about one of the hotels. But for the price I paid it was a true disappointment.
Overnattede 1 nat i juni 2021

10/10 Fremragende

Roger

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Das Cervo - Eine Klasse für sich
Wenn man in Porto Cervo mittendrin und dennoch ruhig und gepflegt wohnen möchte, gibt es zum Cervo keine Alternative. Und selbst jetzt Ende September im Corona Sommer 2020 ist man dort noch unter gepflegten Gästen. Die Restaurants sind geöffnet und gut besucht. Service wie überall im Hotel exzellent.
Overnattede 2 nætter i september 2020

10/10 Fremragende

Verificeret rejsende

Un’ oasi di pace cortesia a un passo dalla puazzetta
Overnattede 8 nætter i august 2020

8/10 Udmærket

Verificeret rejsende

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
It's upscale but if you go out of season expect a lot of things to be shut, both in the hotel and in Porto Cervo
Overnattede 7 nætter i oktober 2019
Svar fra Guests Experience Team den 8. nov. 2019
Dear Guest, We thank you very much for taking the time to evaluate your exerience. We hope that the enchanting atmosphere of Porto Cervo made your stay pleasantly relaxing and unforgettable and that our Team's hospitality and friendliness made your days with us special. We hope to have the pleasure of welcoming you back in another time of the year, maybe earlier in the season so that you could take advantage of those facilities that, being seasonal, were not available during your dates. Looking forward to welcoming you bac we remain at your complete disposal, Warm regards

8/10 Udmærket

Verificeret rejsende

Rejste med partner
Synes godt om: Rengøring, service og personale
Hôtel bien situé à Porto Cervo, petit déjeuner buffet copieux, il manque malheureusement une bouilloire et/ou une machine à café dans la chambre.
Overnattede 7 nætter i oktober 2019

8/10 Udmærket

Verificeret rejsende

Overnattede 2 nætter i september 2019

10/10 Fremragende

Verificeret rejsende

Rejste med familie, Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Very kind and helpful staff; special thanks to Concierge Christian for his advise on beaches restaurants -;)
Overnattede 2 nætter i oktober 2019

8/10 Udmærket

judith

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 2 nætter i oktober 2019

10/10 Fremragende

Leonardo

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Melhor hotel de Porto Cervo
O hotel é lindo, com excelente estrutura e serviço da melhor qualidade. Os quartos são bem confortáveis. Fica localizado no centro de Porto Cervo, com excelentes restaurantes próximos. Possui também uma praia privada, acessível por barco (o hotel oferece gratuitamente). Melhor época para ir é setembro, logo depois da alta estação. Assim é possível pegar dias lindos e quentes sem grandes multidões e com preços mais acessíveis.
Overnattede 5 nætter i september 2019

8/10 Udmærket

Verificeret rejsende

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Overnattede 8 nætter i september 2019

10/10 Fremragende

Verificeret rejsende

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Overnattede 7 nætter i september 2019
Svar fra Guests Experience Team den 7. okt. 2019
Dear Anonymous, Thank you very much for being our guests at Cervo Hotel and we hope that you have had an amazing stay with us, as it seems from your positive valuation. We hope to welcome you back in the next future. Warm Regards,

10/10 Fremragende

Verificeret rejsende

Overnattede 6 nætter i september 2019
Svar fra Guests Experience Team den 7. okt. 2019
Dear Anonymous, Very much thank you for choosing us and rating Cervo Hotel on Expedia. From your points, it is a pleasure for us to understand that you have had an enjoyable stay and we look forward to welcoming you back soon in the next future. Warm Regards,

10/10 Fremragende

Verificeret rejsende

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Location, very centrally located. Great staff (apart from the night bar). Great to habe access to other hotel amenities.
Overnattede 4 nætter i september 2019
Svar fra Guests Experience Team den 7. okt. 2019
Dear Anonymous, Thank you very much for choosing Cervo Hotel during your recent travel to Costa Smeralda. It is a pleasure to know that you have enjoyed the central position of our hotel, in the heart of the village, and the kindness and helpfulness of the staff. At the same time we regret to know that you did not feel comfortable with the night bar staff and we would be pleased if you could give us any suggestion that may help us to improve the experience of our valuable guests. We definitely look forward to welcoming you back soon. Kindest Regards,

8/10 Udmærket

Verificeret rejsende

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
La situation de l’hôtel au cœur de Porto Cervo Le personnel très serviable La décoration de l’hôtel est un peu vieillote
Overnattede 9 nætter i august 2019
Svar fra Guests Experience Team den 7. okt. 2019
Dear Anonymous, Thank you very much for choosing Cervo Hotel during your recent travel to Costa Smeralda and for providing us with your precious feedback. We are more thank happy to receive any suggestion that may help us improve the stay of our valuable guests. At the same time we are delighted to hear that you have had a pleasant stay and we look forward to welcoming you back soon. Warm Regards,

10/10 Fremragende

Alessandra, Roma

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Location super. Personale eccellente. Managment straordinario
Overnattede 6 nætter i august 2019