Overnatningsstedets facade

Anmeldelser af Mövenpick Resort & Residences Aqaba

5 out of 5
Mövenpick Resort & Residences Aqaba
King Hussein Street, P.O Box 678, Aqaba

Anmeldelser

8,8

Fremragende

Bedømmelse på 10 − Fremragende. 371 af i alt 674 anmeldelser" "
Bedømmelse på 8 − Udmærket. 202 af i alt 674 anmeldelser" "
Bedømmelse på 6 − Okay. 57 af i alt 674 anmeldelser" "
Bedømmelse på 4 − Dårligt. 23 af i alt 674 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 21 af i alt 674 anmeldelser" "

8,8/10

Rengøring

8,8/10

Service og personale

8,4/10

Faciliteter

8,6/10

Overnatningsstedets tilstand og faciliteter

8,2/10

Miljøvenligt

Anmeldelser

10/10 Fremragende

Lars

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Perle ved Røde Hav
Skønt sted. Servicemindede ansatte. Skøn privat strand,MEN møg irriterende, at der konstant sejler glasbåde rundt med ekstrem høj musik, mwns de håber på forretning. Det er næsten nok til at tabeen stjerne
Overnattede 4 nætter i november 2023
Svar fra Sami Ounalli, General Manager den 21. nov. 2023
Dear Lars, Thank you for sharing your kind comments about Movenpick Resort And Residences Aqaba. It is very much appreciated. We are glad that you enjoyed your stay and our services were up to your expectations. Thank you for rating us perfectly. It will bring us the real joy welcoming you back again soon at the resort. Sincerely,

10/10 Fremragende

Henning

Overnattede 3 nætter i februar 2023
Svar fra Sami Ounalli, General Manager den 7. mar. 2023
Dear Valued Guest,Thank you for staying at the Movenpick Resort And Residences Aqaba. It was our great pleasure welcoming you. Thank you for rating us perfectly, we are glad we met your expectations during your stay with us.We will be happy to welcome you back again soon at the property. Kind Regards,

10/10 Fremragende

Ali

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Perfekt service
Svar fra Sami Ounalli, General Manager den 27. dec. 2022
Dear Ali,I would like to thank you for choosing to stay at the Mövenpick Resort & Residences Aqaba, and for sharing your positive comment about your stay here. We were very pleased to welcome you, and to know from your evaluations that you enjoyed your time with us as the satisfaction of our guests is our top priority. We very much appreciate the full mark ratings you gave us. We hope to welcome you back to our resort.

10/10 Fremragende

caroline

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Lækker hotel og morgenmad
Lækkert hotel med skønne pools, og lækker strand. Morgenmaden var super.
Overnattede 2 nætter i februar 2020
Svar fra T.A. den 24. feb. 2020
Dear Caroline, Thank you so much for reviewing us, we appreciate the full score rating, as well as the kind words of appreciation! I and the team hope to have the opportunity to welcome you back again. Best regards, Tatyana Atanasova General Manager

8/10 Udmærket

caroline

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Lækkert hotel
Skønt hotel med lækker luksus. Lækre pools og dejlig strand. Super lækker morgenmad
Overnattede 4 nætter i februar 2020
Svar fra T.A. den 24. feb. 2020
Dear Caroline, Thank you for taking the time to appreciate your stay. We were pleased to know that your experience was delightful and you enjoyed your stay at the resort. We look forward to welcoming you again. Best wishes, Tatyana Atanasova General Manager

8/10 Udmærket

Marianne

Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter, værelsets komfort
Flere mangler på værelset.
Der var desværre flere mangler på værelset, bla stikkontakter der ik virkede, lamper der ik virkede, vand der rendte ned fra loftet fra aircondition, tv uden lyd, vi bad om en adapter til stikkontakterne første aften, dem fik vi først sent anden aften, efter flere hendvendelser 😳 Nu har vi prøvet Movenpick, men jeg tror desværre ik det blir det en anden gang 🙁
Overnattede 2 nætter i juli 2019
Svar fra Sami Ounalli den 17. jul. 2019
Dear Marianne, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. With kind regards, Sami Ounalli Resort Manager

8/10 Udmærket

Søren

Synes godt om: Service og personale, værelsets komfort
Nice place but installations had to be fixed.
Fine location in the city with private beach of good quality. Kind service from the staff. But the aircon in our room didn't work and they couldn't fix it in the three days we were there. Three lamps in the room didn't work on arrival, but was fixed. Chairs on the balcony were dirty and were cleaned.
Overnattede 2 nætter i april 2019
Svar fra Dan Benzaquen den 20. apr. 2019
Dear Søren, Thank you for the great review of our hotel! We are glad that you enjoyed your overall stay based on ratings given, we have noted your constructive observations and we will continually work on improvements to ensure that we will provide better services to all our valued guest like your good self. We highly appreciate your return, hopefully, it will be in the very near future. Best regards, Dan Benzaquen General Manager

10/10 Fremragende

Hanne

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
The Perfect Holliday Hotel
Lovely Hotel and very friendly staff. Everything was very clean and the breakfast buffet was lovely.
Overnattede 4 nætter i marts 2019
Svar fra Dan Benzaquen den 7. apr. 2019
Dear Hanne, We are very happy to receive your positive review with a perfect score. Thank you for believing in us and we hope that we we’re able to serve you well during your stay. Best regards, Dan Benzaquen General Manager

8/10 Udmærket

Peter

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Super dejligt hotel
Super service og lækker morgen, og ligger super lige ved Det Røde Hav. Glad og dejlig personale.
Overnattede 5 nætter i marts 2019
Svar fra Dan Benzaquen den 23. mar. 2019
Dear Peter, Greetings from Movenpick Resort & Residences Aqaba! Thank you very much for posting a review about our resort. I hope you really enjoyed your time. We will gladly work on improving the overall guest experience so that on your next stay, you will only receive seamless services from us. The team and I will highly appreciate your return. Hopefully it will be anytime soon. With my best regards, Dan Benzaquen General Manager

8/10 Udmærket

Verificeret rejsende

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Overnattede 7 nætter i marts 2019
Svar fra Dan Benzaquen den 6. maj 2019
Dear Guest, Thank you for reviewing us, we hope we will have the opportunity to welcome you back again. Best regards, Dan Benzaquen General Manager

8/10 Udmærket

Kirsten, Copenhagen

Synes godt om: Rengøring, værelsets komfort
Synes ikke om: Overnatningsstedets tilstand og faciliteter
Lever ikke helt op til 5 stjerner
Hotel med god beliggenhed. Vær opmærksom på, at superior værelse med havudsigt ikke har en balkon. Der er skydedøre med fransk altan. Hotellets gange og værelser har brug for maling og opdatering for at gøre sig fortjent til fem stjerner. Hotellets restaurant har en god morgenmadsbuffet - men middagen i Palm Court Restaurant var en skuffelse. A la cartemenuen bar præg af at bejle til kinesiske og russiske gæster - alternativet var buffet, hvor kun få retter bød på en god smagsoplevelse. Tjeneren havde intet kendskab til den øl, der bliver produceret i Jordan og blev fornærmet, da vi insisterede på at der faktisk fandtes en øl, der bliver fremstillet i Jordan. Hotellets personale var ellers venligt og imødekommende, ligesom rengøring af vores værelse var udmærket. Ikke helt valmue for money.
Overnattede 7 nætter i februar 2019
Svar fra Dan Benzaquen den 14. mar. 2019
Dear Kirsten, Greetings from Movenpick Resort & Residences Aqaba! Thank you very much for taking the time to share your feedback towards your recent stay in our resort. I hope we were able to meet your expectations, thank you for your constructive observation, we will gladly work on improving the overall guest experience so that on your next stay, you will only receive seamless services from us. The team and I will highly appreciate your return. Hopefully it will be anytime soon. With my best regards, Dan Benzaquen General Manager

8/10 Udmærket

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Dejligt hotel, godt personale og gode faciliteter, god morgenmads buffet, men dyre drikkevare som øl og vin.
Overnattede 7 nætter i december 2018
Svar fra Resort Management den 4. jan. 2019
Dear guest, Thank you for sharing your positive feedback about Movenpick Aqaba. We always appreciate receiving great feedback and suggestions from our guests which are great deal in improving the overall guest experience. We hope you’ll get to visit us again. Best regards, Dan Benzaquen General Manager

8/10 Udmærket

Kathe

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Superlækkert hotel
Dejligt hotel. Gode faciliteter. Lækker strand, flot poolområde. Supersød Housekeeper. Red Sea Grill har fantastisk mad men meget begrænset vinkort. Super beliggenhed.
Overnattede 10 nætter i november 2018
Svar fra Resort Management den 24. nov. 2018
Dear Kathe, Greetings from Movenpick Resort & Residences Aqaba. I would like to thank you for the positive rating and the pleasant review you have for our resort. Glad you had an overall enjoyable stay with us. I also took note of your suggestion of expanding the wine list in our Red Sea Grill and we will definitely have this under consideration. We look forward having you again. The team and I will be very happy to see you back. With my best regards, Dan Benzaquen General Manager

8/10 Udmærket

Louise

Synes godt om: Rengøring, service og personale, værelsets komfort
Stort hotel med gode udendørsfaciliteter
Stort hotel med flotte faciliteter og dejlig lille privat strand. Vores værelse var stort og komfortabelt, men badeværelset var meget slidt for et 5-stjernet hotel. Der var heller ikke nok sæbe mv. Morgenmadsbuffeten var stor med et varieret udvalg, men ikke superkvalitet. Morgenmadslokalet var også lidt slidt. Dejlig terrasse med underholdning. Fin strandbar med god service, men priserne var latterligt høje; en stor kop tyrkisk kaffe var dyrere end i Danmark.
Overnattede 2 nætter i oktober 2018
Svar fra Resort Management den 6. nov. 2018
Dear Louise, Thank you for participating in our online survey and for giving Movenpick Aqaba a positive rating. We would have wanted to provide you with a perfect vacation but we will make sure to strive harder so that in your next stay, we will have your full approval. We look forward welcoming you back. The team and I will be delighted to have you again in our resort. Best regards, Dan Benzaquen General Manager

8/10 Udmærket

Martin Laue

Synes godt om: Service og personale
Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter, værelsets komfort
Svar fra Dan Benzaquen General Manager den 7. apr. 2018
Dear Martin Laue, I am glad to read that you had an overall enjoyable time with us. Thank you for sharing your review in the online community. We hope to welcome you back again and perhaps on your next visit, your stay will be perfect. Best regards, Dan Benzaquen General Manager

10/10 Fremragende

Elisa

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Fin hotel
Fin service, god beliggenhed, dejlig strand
Svar fra General Manager den 28. feb. 2017
Kære Gæst, Tak for den store gennemgang af vores hotel! Vi er glade for, at du nyder dit ophold og håber at se dig igen meget snart. Med venlig hilsen Ledelsen

10/10 Fremragende

Mette

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Beautiful place!
Nice place, friendly and helpfull staff
Svar fra General Manager den 27. okt. 2016
Dear Guest, Thank you for sharing this positive review, we are delighted that you enjoyed your stay in the Garden Wing and appreciate your compliments about the place, friendly and helpful service from our employees. We look forward to welcoming you back again soon. Best regards, Executive Office

10/10 Fremragende

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Jeg havde et rigtig godt ophold på hotellet. Faciliteterne var i top, servicen var rigtig god, pool området var helt fantastisk. Området var dog ikke det bedste, der var ikke meget at lave og folk udenfor hotellet (mændene) kunne godt være ret ubehagelige og nærgående. Hotellet ligger tæt på Petra og Wadi-rum, det er nemt at få en taxi dertil, ellers kan hotellet være behjælpelige.
Svar fra Salwa AbuHyja den 2. jul. 2016
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Executive Office

10/10 Fremragende

Malene, København

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Perfekt strand
Lækkert hotel med en skøn privat strand og enormt sødt personale. God mad på restauranterne. Bestemt en overnatning værd
Svar fra Stefan Keel den 5. jul. 2014
Greetings from Aqaba, We refer to your recent stay with us at the Mövenpick Resort & Residences Aqaba and thank you for posting your experience on Expedia. We all at Mövenpick Resort & Residences Aqaba were very pleased to hear that you have enjoyed your stay with us and that you have been satisfied with the services and facilities provided. We would be delighted to welcome you back to Aqaba at the Mövenpick Resort & Residences Aqaba in a not too distant future and assure you of our best care and attention at all times. Thanking you for your continued loyalty, we remain, With best regards,

10/10 Fremragende

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Svar fra Stefan Keel den 12. jul. 2014
Dear Valued Guest, We refer to your recent stay with us at the Mövenpick Resort & Residences Aqaba and thank you for posting your experience on Expedia. We all at Mövenpick Resort & Residences Aqaba were very pleased to hear that you have enjoyed your stay with us and that you have been satisfied with the services and facilities provided. We would be delighted to welcome you back to Aqaba at the Mövenpick Resort & Residences Aqaba in a not too distant future and assure you of our best care and attention at all times. Thanking you for your continued loyalty, we remain, With best regards,

8/10 Udmærket

Camilla

Synes godt om: Rengøring, service og personale, værelsets komfort
Svar fra Stefan Keel den 18. jan. 2014
Dear Valued Guest, We refer to your recent stay with us at the Mövenpick Resort & Residences Aqaba and thank you for posting your experience on Expedia. We all at Mövenpick Resort & Residences Aqaba were very pleased to hear that you have enjoyed your stay with us and that you have been satisfied with the services and facilities provided. We would be delighted to welcome you back to Aqaba at the Mövenpick Resort & Residences Aqaba in a not too distant future and assure you of our best care and attention at all times. Thanking you for your continued loyalty, we remain, With best regards,

10/10 Fremragende

Rasmus Neertoft, Aarhus

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Masser af plusser og et lille minus
Mit bedste ophold på et hotel 5 stjerner har de fortjent, men det kunne blive endnu bedre hvis de næste gang havde en top-madras på seng, ved ikke om jeg selv er for godt vant, men forbedringer har man altid plads til :-)
Svar fra Stefan Keel den 18. jan. 2014
Dear Valued Guest, We refer to your recent stay with us at the Mövenpick Resort & Residences Aqaba and thank you for posting your experience on Expedia. We all at Mövenpick Resort & Residences Aqaba were very pleased to hear that you have enjoyed your stay with us and that you have been satisfied with the services and facilities provided. We would be delighted to welcome you back to Aqaba at the Mövenpick Resort & Residences Aqaba in a not too distant future and assure you of our best care and attention at all times. Thanking you for your continued loyalty, we remain, With best regards,

10/10 Fremragende

Jens Krogh Christoffersen

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Det var dejligt. Restauranten var dyr.
Svar fra Stefan Keel den 18. jan. 2014
Dear Valued Guest, We refer to your recent stay with us at the Mövenpick Resort & Residences Aqaba and thank you for posting your experience on Expedia. We all at Mövenpick Resort & Residences Aqaba were very pleased to hear that you have enjoyed your stay with us and that you have been satisfied with the services and facilities provided. We would be delighted to welcome you back to Aqaba at the Mövenpick Resort & Residences Aqaba in a not too distant future and assure you of our best care and attention at all times. Thanking you for your continued loyalty, we remain, With best regards,

4/10 Dårligt

R

Synes ikke om: Service og personale
Byen er kedelig
Ikke specielt imponeret
Svar fra Stefan Keel den 1. mar. 2014
Dear Valued Guest, We refer to your recent stay with us at the Mövenpick Resort & Residences Aqaba and thank you for posting your experience on Expedia. Careful note has been taken of your comments, which you have encountered during your stay at our resort. It goes without saying that we have discussed this matter with the concerned Executives, who will look into this matter and take immediate actions. We would be delighted to welcome you back to Aqaba at the Mövenpick Resort & Residences Aqaba in a not too distant future and assure you of our best care and attention at all times. Thanking you for your continued loyalty, we remain, With best regards,

10/10 Fremragende

turister, Copenhagen

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Möwenpick i Aqaba var en enestående god oplevelse
Hotel og personale lev er op til alle vores forventninger og lidt til. Det var en uforglemmelig oplevelse at bo der i juleferien. PPersonalets venlighed og serviceniveau er enestående. Vi kan varmt anbefale det til alle, der gerne vil have en sublim oplevelse til rinmelige penge. Bodil og Niels, Danmark
Svar fra Stefan Keel den 17. maj 2014
Dear Valued Guest, We refer to your recent stay with us at the Mövenpick Resort & Residences Aqaba and thank you for posting your experience on Expedia. We all at Mövenpick Resort & Residences Aqaba were very pleased to hear that you have enjoyed your stay with us and that you have been satisfied with the services and facilities provided. We would be delighted to welcome you back to Aqaba at the Mövenpick Resort & Residences Aqaba in a not too distant future and assure you of our best care and attention at all times. Thanking you for your continued loyalty, we remain, With best regards,

10/10 Fremragende

Rizwan Sadiq Mohammed

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Sehr schönes Hotel mit nettem Personal, leckeres Büffet und sehr schön eingerichtetes Zimmer. Badeschlappen sind sehr hochwertig. Complementary Obst und Minibar. Happy hour immer jeden Tag Abend und zwischen 16:00 - 16:30 Uhr kostenlose leckere Pralinen & Schokoladenkuchen. Das Schiwmmbad ist sehr schön und es gibt auch ein Whirlpool dazu. Sehr gerne wieder.
Overnattede 1 nat i februar 2024
Svar fra Sami Ounalli, General Manager den 9. mar. 2024
Dear Rizwan, Thank you so much for the time you spend to write us a review about your recent stay with us. It is very rewarding to read how much we exceed your expectations. Please be assured that I will pass your lovely feedback to all my colleagues. Thank you for being our esteemed guest and we look very much forward on welcoming you back in the near future. Best regards

10/10 Fremragende

amirah

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Very good value for the price
Overnattede 3 nætter i marts 2024
Svar fra Sami Ounalli, General Manager den 9. mar. 2024
Dear Amirah, Thank you so much for the time you spend to write us a review about your recent stay with us. It is very rewarding to read how much we exceed your expectations. Please be assured that I will pass your lovely feedback to all my colleagues. Thank you for being our esteemed guest and we look very much forward on welcoming you back in the near future. Best regards

8/10 Udmærket

Akram, Edmond

Rejste med familie, Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Though the check in was uneasy, all else was great. The staff were incredibly helpful and courteous. Aqaba is a beautiful, clean and friendly city that we always enjoy coming back to.
Overnattede 3 nætter i januar 2024
Svar fra Sami Ounalli, General Manager den 9. mar. 2024
Dear Akram, Thank you so much for the time you spend to write us a review about your recent stay with us. It is very rewarding to read how much we exceed your expectations. Please be assured that I will pass your lovely feedback to all my colleagues. Thank you for being our esteemed guest and we look very much forward on welcoming you back in the near future. Best regards

10/10 Fremragende

Wesam, Jerusalem

Overnattede 4 nætter i december 2023
Svar fra Sami Ounalli, General Manager den 9. mar. 2024
Dear Wesam,Thank you for your fantastic feedback! Providing exceptional experiences for our guests is our goal, and we're glad we succeeded in achieving this for you.We look forward to the pleasure of welcoming you back for more wonderful experiences in the future.Kind regards,

4/10 Dårligt

Simon

Synes ikke om: Service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Disappointing for most expensive hotel on our trip
Check in very slow and 1 desk open, rooms dated and need investment, air conditioning noisy and not very effective
Overnattede 1 nat i november 2023
Svar fra Sami Ounalli, General Manager den 6. dec. 2023
Dear Simon, Thank you very much for the time you have given us to share your feedback regarding your recent visit here to The Movenpick Resort & Residences Aqaba. We regret to learn that several aspects of your stay did not match your expectations, Whilst we hope that you have a better experience, it is through feedback like this that we learn to continuously improve our services in the resort. We take a closer look and serious immediate action on your constructive feedback. Thank you for sharing this to us, as this will surely help us to identify the areas that we can focus on in order to serve you even better. We hope you give us another opportunity to recover your impression of our services. Best regards,

8/10 Udmærket

Paul

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great location in Aqaba as the Hotel sits across from the water with a second level enclosed causeway that connects to the waterfront pools, restaurants and sandy beach. The hotel is well appointed with great staff and amenities. In fact, my son was seen by the hotel’s doctor and treated within 30 minutes of our call to the front desk - excellent attentive service.
Overnattede 1 nat i november 2023
Svar fra Sami Ounalli, General Manager den 21. nov. 2023
Dear Paul, Thank you for the nice review you have shared about your experience at the hotel. We are glad you enjoyed your overall experience with us. Guest satisfaction is our priority and we are glad we met your expectations. We hope to see you again very soon. Best regards,

10/10 Fremragende

Verificeret rejsende

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Great place to stay in Aqaba
Wonderful stay at a very well-run hotel with excellent amenities. Spacious suite that the receptionist gave us as a free upgrade. Helpful unobtrusive staff. Used the lap pool every morning and enjoyed the beach in the evening. Food excellent.
Overnattede 2 nætter i november 2023
Svar fra Sami Ounalli, General Manager den 12. nov. 2023
Dear Valued guest,Thank you for your fantastic feedback, and kind words! Providing exceptional experiences for our guests is our goal, and we're glad we succeeded in achieving this for you.We look forward to the pleasure of welcoming you back for more wonderful experiences in the future.Kind regards,

8/10 Udmærket

Hazim

Synes godt om: Rengøring, faciliteter
Expensive
Overnattede 3 nætter i oktober 2023
Svar fra Sami Ounalli, General Manager den 15. okt. 2023
Dear Hazim,Thank you very much for the time you have given us to share your feedback regarding your recent visit here at The Movenpick Resort & Residences Aqaba.We regret to learn that several aspects of your stay did not match your expectations, while we hope that you have a better experience, it is feedback like this that we learn to continuously improve our services in the resort. Thank you so much for sharing this to us, as this will surely help us to identify the areas that we can focus on in order to serve you even better. We hope you give us another opportunity to regain your trust and that we will be able to welcome you again when your travel plans will take you back to Aqaba.Best regards,

10/10 Fremragende

Itay

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Outstanding Service
Perfect Hotel! My stay at this hotel was truly impressive. The staff's hospitality was excellent, and they went above and beyond to ensure that my stay was a positive experience. They were always friendly, courteous, and ready to assist with any questions or requests I had. The room I stayed in was exceptionally pleasant. It was clean, well-organized, and equipped with all the necessary amenities. The bed was comfortable, and the atmosphere in the room was soothing and enjoyable. The room amenities included entertainment options, a television, comfortable chairs, and more - everything needed to feel at home. The hotel is located in an excellent location. It is close to restaurants, cafes, shops, and tourist attractions. I had easy access to explore the beautiful and captivating city. Overall, I had a fantastic stay at this hotel, and I'm sure I will return in the future. I highly recommend this place to anyone looking for a pleasant, clean, and well-located accommodation.
Overnattede 3 nætter i september 2023
Svar fra Sami Ounalli, General Manager den 20. sep. 2023
Dear Itay,I would like to thank you for choosing to stay at the Mövenpick Resort & Residences Aqaba,And for sharing your wonderful comments about your stay here. We were very pleased to welcome you, and to know from your evaluations that you enjoyed your time with us as the satisfaction of our guests is our top priority. We very much appreciate the full mark ratings you gave us.We hope to welcome you back to our resort.

10/10 Fremragende

meital

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 3 nætter i september 2023
Svar fra Sami Ounalli, General Manager den 20. sep. 2023
Dear Meital,Thank you so much for reviewing us! We are glad for being able to contribute to your positive memories we appreciate the high rating and hope to have the opportunity to welcome you back again.Best regards,

10/10 Fremragende

Michelle

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
We love our stay at the Movenpick in Aqaba, Jordan. A true 5 star experience.
Overnattede 1 nat i august 2023
Svar fra Sami Ounalli, General Manager den 4. sep. 2023
Dear Michelle,I would like to thank you for choosing to stay at the Mövenpick Resort & Residences Aqaba, And for sharing your wonderful comments about your stay here. We were very pleased to welcome you, and to know from your evaluations that you enjoyed your time with us as the satisfaction of our guests is our top priority. We very much appreciate the full mark ratings you gave us.We hope to welcome you back to our resort. Best regards,

10/10 Fremragende

Maria

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i august 2023
Svar fra Sami Ounalli, General Manager den 19. aug. 2023
Dear Maria, Thank you for sharing your kind comments about Movenpick Resort And Residences Aqaba. It is very much appreciated. We are glad that you enjoyed your stay and our services were up to your expectations. Thank you for rating us perfectly. It will bring us the real joy welcoming you back again soon at the resort.Best regards

8/10 Udmærket

Nasir

Overnattede 4 nætter i august 2023
Svar fra Sami Ounalli, General Manager den 4. sep. 2023
Dear Nasir,I would like to thank you for choosing to stay at the Mövenpick Resort & Residences Aqaba, And for sharing your positive review about your stay here. We were very pleased to welcome you, and to know from your evaluations that you enjoyed your time with us as the satisfaction of our guests is our top priority. We very much appreciate the high ratings you gave us.We hope to welcome you back to our resort. Best regards,

10/10 Fremragende

Anna

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Beautiful hotel!
We had such a lovely and relaxing stay in this beautiful hotel! The staff was so friendly welcoming and professional; our rooms were amazing! We enjoyed swimming in the Red Sea as well as in the swimming pools; the restaurants served delicious food. The inside of the hotel and the outside are stunningly beautiful!! I wish we could have stayed longer!
Overnattede 1 nat i juli 2023
Svar fra Sami Ounalli, General Manager den 5. aug. 2023
Dear Anna, I would like to thank you for choosing to stay at the Mövenpick Resort & Residences Aqaba, and for sharing your great comments about your stay here. We were very pleased to welcome you and to know from your wonderful comments that you enjoyed your time with us as the satisfaction of our guests is our top priority. We very much appreciate the full ratings you gave us. We hope to welcome you back to our resort. Best regards,

8/10 Udmærket

Lina

Overnattede 2 nætter i juli 2023
Svar fra Sami Ounalli, General Manager den 4. sep. 2023
Dear Lina, Thank you so much for reviewing us! We are glad for being able to contribute to your positive memories we appreciate the high rating and hope to have the opportunity to welcome you back again. Best regards,

10/10 Fremragende

Carole Lynn

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Movenpics you stole my heart
I didn't want to leave... ❤️
Overnattede 1 nat i juli 2023
Svar fra Sami Ounalli, General Manager den 31. jul. 2023
Dear CaroleThank you for giving us the opportunity of welcoming you at Movenpick Resort And Residences Aqaba. It was such a pleasure for all of us. And we highly appreciate your wonderful comment and full rating. We will be extremely happy to welcome you back again soon at the property.Best Regards,

6/10 Okay

Monika

Synes godt om: Service og personale
Die Kellner sind reizend und schnell. Der Strand wird so gut wie möglich sauber gehalten, aber viele Gäste hinterlassen Zigarettenkippen, die schwierig zu entsorgen sind. Durch die vielen Tauben sind die Terrassen sehr schmutzig.
Overnattede 2 nætter i april 2023
Svar fra Sami Ounalli, General Manager den 26. apr. 2023
Dear Monika, Thank you for taking the time to complete a survey following your recent stay at The Mövenpick Resort & Residences Aqaba. We value and appreciate your positive ratings on the overall experience and have noted as well your constructive observations with regard to the pigeons and the service you received. Please rest assured that we are working continuously to develop, and your important remarks help us to identify the areas that we can improve further, as such we will be looking forward to welcoming you back and exceeding your expectations on your future stay. Best regards,

10/10 Fremragende

Andrea

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Sehr schöne und gepflegte Hotelanlage. Eigener Badestrand aber auch vielfältige Liege- und Bademöglichkeiten am Pool im wunderschönen Garten. Das Buffet mit internationale, aber auch jordanischer Küche lässt keine Wünsche offen. Das Personal ist freundlich und zuvorkommend.
Overnattede 4 nætter i april 2023
Svar fra Sami Ounalli, General Manager den 26. apr. 2023
Dear Andrea, Thank you so much for the time you spend to write us a review about your recent stay with us. It is very rewarding to read how much we exceed your expectations. Please be assured that I will pass your lovely feedback to all my colleagues. Thank you for being our esteemed guest and we look very much forward on welcoming you back in the near future. Best regards

8/10 Udmærket

Deborah

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
It’s a nice resort with a lot of potential. It was extremely clean and especially my room was spotless- love the housekeeping staff. While the restaurant and front desk staff were fantastic, they were understaffed in the afternoon and evening every day I was there, which meant waiting excessively long times to get a drink and meals during peak hours for happy hour and dinner and check in time. The staff was very gracious to go as fast as possible. The resort needs to look into short staffing and also some other things like the room temperature could not be cooler than 25 degrees when it was very hot outside making it too warm to properly sleep. Also the pool attendants and landscapers were not very accommodating to guests. Landscaping was spraying for bugs during the midafternoon right around guests. That is toxic chemicals which should be done very early morning or at night.
Overnattede 1 nat i april 2023
Svar fra Sami Ounalli, General Manager den 12. apr. 2023
Dear Deborah,Thank you for taking the time to complete a survey following your recent stay at The Mövenpick Resort & Residences Aqaba. We value and appreciate your positive ratings on the overall experience, please rest assured that we are working continuously to develop, and your important remarks and ratings help us to identify the areas that we can improve further, as such we will be looking forward to welcoming you back and exceeding your expectations on your future stay. Best regards,

10/10 Fremragende

Jean

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The staff are all excellent. Very efficient, helpful & kind. Special acknowledgement to Mustafa & Baraa at the reception desk. Both went out of their way to resolve some issues. Cecelia in the Lobby Bar is so kind, professional & efficient. She needs more help during happy hour, but she did a great job. Jeandelle who works at the Turkish Restaurant & breakfast is very professional, courteous & effective. All of the staff are to be commended for their excellent service & work ethic. Thank you.
Overnattede 1 nat i april 2023
Svar fra Sami Ounalli, General Manager den 12. apr. 2023
Dear Jean,Thank you for sharing your kind comments about Movenpick Resort And Residences Aqaba. It is very much appreciated. We are glad that you enjoyed your stay and our services were up to your expectations. Thank you for rating us perfectly. It will bring us the real joy welcoming you back again soon at the resort. Sincerely,

10/10 Fremragende

Mark

Rejste i en gruppe
Synes godt om: Service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Beautiful rock and tile building, lots of pools, nice beach although few minutes walk with stairs through hotel’s interior bridge/hall over the road. Food excellent, nice bar/lounge with 7:00 happy hour.
Overnattede 3 nætter i marts 2023

10/10 Fremragende

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 3 nætter i marts 2023
Svar fra Sami Ounalli, General Manager den 30. mar. 2023
Dear Valued Guest,We very much appreciate your comments regarding your stay at the Movenpick Resort & Residences Aqaba. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as this one. Best Regards,

2/10 Forfærdeligt

katia

Overnattede 2 nætter i marts 2023
Svar fra Sami Ounalli, General Manager den 29. mar. 2023
Dear Katia,Thank you for taking the time and trouble to post your review.At Movenpick we all take great pride in providing our guests with the highest standards of service, therefore I am very disappointed to learn that we failed to meet your expectations on this occasion; please allow me to express my sincere apologies.Your feedback is very important to us and I wish to assure you that we take all comments seriously and we will address these issues accordingly. Although we may not always enjoy receiving negative feedback, it certainly allows us to continuously review the services we provide and help us to concentrate our training efforts where needed to build the confidence and skills of our colleagues.Thank you for the gift of your feedback and we hope to have the opportunity to warmly welcome you again back to our resort in Aqaba.Best regards,Sami OunalliGeneral Manager

6/10 Okay

Laura

Overnattede 14 nætter i februar 2023
Svar fra Sami Ounalli, General Manager den 29. mar. 2023
Dear Laura, Thank you for taking the time to complete a survey following your recent stay at The Mövenpick Resort & Residences Aqaba. We value and appreciate your positive ratings on the overall experience, please rest assured that we are working continuously to develop, and your important remarks and ratings help us to identify the areas that we can improve further, as such we will be looking forward to welcoming you back and exceeding your expectations on your future stay. Best regards,

10/10 Fremragende

David

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Amazing 2 night stay
Overnattede 3 nætter i februar 2023
Svar fra Sami Ounalli, General Manager den 28. feb. 2023
Dear David,I would like to thank you for choosing to stay at the Mövenpick Resort & Residences Aqaba, and for sharing your positive comment about your stay here. We were very pleased to welcome you, and to know from your evaluations that you enjoyed your time with us as the satisfaction of our guests is our top priority. We very much appreciate the full mark ratings you gave us. We hope to welcome you back to our resort. Best regards,