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Anmeldelser af Kempinski Hotel Aqaba Red Sea

5 out of 5
Kempinski Hotel Aqaba Red Sea
King Hussein Street, Aqaba, Aqaba Governorate

Anmeldelser

9,4

Enestående

Bedømmelse på 10 − Fremragende. 400 af i alt 519 anmeldelser" "
Bedømmelse på 8 − Udmærket. 78 af i alt 519 anmeldelser" "
Bedømmelse på 6 − Okay. 28 af i alt 519 anmeldelser" "
Bedømmelse på 4 − Dårligt. 8 af i alt 519 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 5 af i alt 519 anmeldelser" "

9,8/10

Rengøring

9,6/10

Service og personale

9,2/10

Faciliteter

9,6/10

Overnatningsstedets tilstand og faciliteter

8,8/10

Miljøvenligt

Anmeldelser

10/10 Fremragende

John Ortmann

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
5 star
Kempinski lever fuldt op til deres 5 stjerner, dog er restauranterne tilknyttet, lidt dyre
Overnattede 3 nætter i februar 2019
Svar fra Digital Team den 26. feb. 2019
Dear valued guest, Thank you for your recent stay at Kempinski Hotel Aqaba and for sharing your comments. I am pleased to hear that you had an overall good experience. We are grateful for your valuable feedback and we hope that you will stay with us again soon. Warm regards, Eike Clausen – Hotel Manager

10/10 Fremragende

Kristian

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
God service. God beliggenhed. God morgenmad og venligt personale.
Overnattede 7 nætter i februar 2019
Svar fra Digital Team den 18. feb. 2019
Dear Mr. Kristian, thank you for choosing Kempinski Hotel Aqaba recently. It is good to read that you liked our location and the excellency of our service. It was a pleasure hosting you, and we hope to have you back with us soon. Warm regards, Eike Clausen- Hotel Manager

10/10 Fremragende

Pernille

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Perfekt ophold
Super lækkert hotel. Service helt i top. Store, lækre værelser. Alt i alt helt perfekt ophold, hvor alt var over alle forventninger
Overnattede 7 nætter i december 2018
Svar fra Digital Team den 12. jan. 2019
Dear Valued Guest, thank you for taking time to post your comments regarding your experience with us. I am happy to hear that overall, you enjoyed our hotel and services. We appreciated having you as our guest and hope we have a chance to welcome you back on your next trip to the area. Warm regards, Eike Clausen- Hotel Manager

10/10 Fremragende

Anne

Fantastisk hotel og beliggenhed
Overnattede 1 nat i november 2018
Svar fra Digital Team den 22. nov. 2018
Dear Ms. Anne, thank you for choosing Kempinski Hotel Aqaba for your stay. It is good to read that you liked our hotel and that you enjoyed your stay. It was a pleasure hosting you, and we hope to have you back with us soon. Warm regards, Eike Clausen- Hotel Manager

8/10 Udmærket

Elisabeth

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Svar fra Ibrahim den 23. jun. 2016
Dear Valued Guest, Thank you very much for taking the time to rate our property following your recent stay, we are very happy to see you enjoyed your overall experience with us. We look forward to welcoming you again soon. Best regards, Athanassios Manos General Manager

10/10 Fremragende

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort

8/10 Udmærket

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Fedt hotel ved havet med super dejlig strand......
God service og lækker mad serveret i meget fine omgivelser

10/10 Fremragende

Ercan

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort

10/10 Fremragende

Rami, Amman

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Wonderful place to stay in Aqaba. Outstanding staff and facility
Overnattede 3 nætter i april 2024

6/10 Okay

Garine

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Hotelet är rent och fint direkt på stranden. Personalen är super trevliga och hjälpsamma . Libanesisk restaurangen på hotellet är en av bästa i Aqaba. Maten är väldigt god. Hotellet Frukost buffé är jätte bra.
Overnattede 4 nætter i april 2024

10/10 Fremragende

Tina

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The beach was perfection-bright , clean sand and sparkling water and the infinity pools were beautiful, all adjacent to the Red Sea and lovely landscape. I loved my room-clean and the bed put me in a comatose state. The staff answered all my questions and were kind and professional. I hope to return.
Overnattede 1 nat i marts 2024
Svar fra Kempinski Hotel Aqaba Red Sea den 6. apr. 2024
Dear valued guest,Thank you for rating your experience at Kempinski Hotel Aqaba. It is truly humbling to learn that your experience with us has been among the best! We endeavour to go above and beyond to ensure our guests have a memorable experience.We look forward to hosting you again soon for another fantastic experience! With kind regards,Victor Betro - General Manager

10/10 Fremragende

Ahmad

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Very nice beachfront hotel, with good pools and a nice sandy beach. excellent breakfast buffet.
Overnattede 1 nat i februar 2024
Svar fra Kempinski Hotel Aqaba Red Sea den 19. feb. 2024
Dear valued guest,Thank you for rating your experience at Kempinski Hotel Aqaba. It is truly humbling to learn that your experience with us has been among the best! We endeavour to go above and beyond to ensure our guests have a memorable experience.We look forward to hosting you again soon for another fantastic experience! With kind regards,Victor Betro - General Manager

10/10 Fremragende

Artgo

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
incredible
Incredibly friendly and helpful staff beautiful location, building, room and open spaces
Overnattede 3 nætter i februar 2024
Svar fra Kempinski Hotel Aqaba Red Sea den 19. feb. 2024
Dear valued guest,Thank you for rating your experience at Kempinski Hotel Aqaba. It is truly humbling to learn that your experience with us has been among the best! We endeavour to go above and beyond to ensure our guests have a memorable experience.We look forward to hosting you again soon for another fantastic experience! With kind regards,Victor Betro - General Manager

10/10 Fremragende

Mohamad

Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Best service ever. Thank to mr rakan for his great service ⭐️
Overnattede 2 nætter i januar 2024
Svar fra Kempinski Hotel Aqaba Red Sea den 4. feb. 2024
Dear valued guest,Thank you for rating your experience at Kempinski Hotel Aqaba. It is truly humbling to learn that your experience with us has been among the best! We endeavour to go above and beyond to ensure our guests have a memorable experience.We look forward to hosting you again soon for another fantastic experience! With kind regards,Victor Betro - General Manager

10/10 Fremragende

Omar

Overnattede 3 nætter i december 2023

10/10 Fremragende

christian

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Amazing view
Overnattede 1 nat i november 2023

10/10 Fremragende

Cedric

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
👌
Overnattede 1 nat i november 2023

10/10 Fremragende

sylvain

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Super
Espace piscine et plage privée tres agréables Bon petit dejeuner Chambre tres grande Souk à 10min à pied
Overnattede 2 nætter i november 2023
Svar fra Kempinski den 14. nov. 2023
Dear valued guest,Thank you for rating your experience at Kempinski Hotel Aqaba. It is truly humbling to learn that your experience with us has been among the best! We endeavour to go above and beyond to ensure our guests have a memorable experience.We look forward to hosting you again soon for another fantastic experience! With kind regards,Victor Betro - General Manager

10/10 Fremragende

anne lise

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
super hotel !
tout est parfait , confort , amabilité , accès plage privée ....
Overnattede 1 nat i november 2023
Svar fra Kempinski den 5. nov. 2023
Dear valued guest, Thank you for rating your experience at Kempinski Hotel Aqaba. It is truly humbling to learn that your experience with us has been among the best! We endeavour to go above and beyond to ensure our guests have a memorable experience.We look forward to hosting you again soon for another fantastic experience! With kind regards,Victor Betro - General Manager

6/10 Okay

Samira

Rejste med familie
Synes godt om: Service og personale
Parasols die kapot zijn, stoelen met vogelpoep en terras waar je ontbijt vies. Niet goed onderhouden en is niet in mijn optiek 5 sterren waard. Ik ben een ander level van 5 sterren gewend.
Overnattede 2 nætter i oktober 2023
Svar fra Kempinski den 1. nov. 2023
Dear Valued Guest,Thank you very much for having chosen Kempinski Hotel Aqaba during your last visit to Aqaba and for taking your valuable time to share your experience with us.Please allow us to express our most sincere apologies for the disappointing experience you had during your recent stay with us. Please be informed that we passed the information to our concerned team members about your experience to prevent such an inconvenience to happen again in the future.We apologize for the inconvenience caused and we hope these shortfalls will not tarnish your overall impression of the Kempinski Hotel Aqaba and deter you from staying with us.It would be our privilege to welcome you back in the near future to have the opportunity to redeem ourselves.With kind regards,Victor Betro - General Manager

10/10 Fremragende

Samira

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Mooie plek, goed ontvangst.
Overnattede 1 nat i oktober 2023
Svar fra Kempinski den 18. okt. 2023
Dear valued guest, Thank you for rating your experience at Kempinski Hotel Aqaba. It is truly humbling to learn that your experience with us has been among the best! We endeavour to go above and beyond to ensure our guests have a memorable experience. We look forward to hosting you again soon for another fantastic experience! With kind regards, Victor Betro - General Manager

6/10 Okay

Anke

Rejste med partner
Synes godt om: Rengøring, service og personale
Schreckliche Umgebung. Viel zu kleiner Pool- und Frühstücksbereich. Zu laut. Mobiliar der Zimmer deutlich in die Jahre gekommen. Frühstück zu arabischlastig! Viele Kinder mit erheblicher Lautstärke!
Overnattede 4 nætter i oktober 2023
Svar fra Kempinski den 1. nov. 2023
Dear Valued Guest,Thank you very much for having chosen Kempinski Hotel Aqaba during your last visit to Aqaba and for taking your valuable time to share your experience with us.Please allow us to express our most sincere apologies for the disappointing experience you had during your recent stay with us. Please be informed that we passed the information to our concerned team members about your experience to prevent such an inconvenience to happen again in the future.We apologize for the inconvenience caused and we hope these shortfalls will not tarnish your overall impression of the Kempinski Hotel Aqaba and deter you from staying with us.It would be our privilege to welcome you back in the near future to have the opportunity to redeem ourselves.With kind regards,Victor Betro - General Manager

10/10 Fremragende

Bayli

Rejste med partner, Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Enjoyed the stay very much
Overnattede 2 nætter i september 2023
Svar fra Kempinski den 11. okt. 2023
Dear valued guest, Thank you for rating your experience at Kempinski Hotel Aqaba. It is truly humbling to learn that your experience with us has been among the best! We endeavour to go above and beyond to ensure our guests have a memorable experience. We look forward to hosting you again soon for another fantastic experience! With kind regards, Victor Betro - General Manager

10/10 Fremragende

Meri

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 5 nætter i september 2023
Svar fra Kempinski den 5. nov. 2023
Dear valued guest, Thank you for rating your experience at Kempinski Hotel Aqaba. It is truly humbling to learn that your experience with us has been among the best! We endeavour to go above and beyond to ensure our guests have a memorable experience.We look forward to hosting you again soon for another fantastic experience! With kind regards,Victor Betro - General Manager

8/10 Udmærket

thabet

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 3 nætter i september 2023

10/10 Fremragende

Robin

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great hotel! Clean, safe, great staff. No complaints whatsoever.
Overnattede 1 nat i september 2023
Svar fra Kempinski den 11. okt. 2023
Dear valued guest, Thank you for rating your experience at Kempinski Hotel Aqaba. It is truly humbling to learn that your experience with us has been among the best! We endeavour to go above and beyond to ensure our guests have a memorable experience. We look forward to hosting you again soon for another fantastic experience! With kind regards, Victor Betro - General Manager

10/10 Fremragende

Robin

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The location and rooms, along with the staff, are top tier. Would return in a heartbeat!
Overnattede 1 nat i september 2023
Svar fra Kempinski den 11. okt. 2023
Dear valued guest, Thank you for rating your experience at Kempinski Hotel Aqaba. It is truly humbling to learn that your experience with us has been among the best! We endeavour to go above and beyond to ensure our guests have a memorable experience. We look forward to hosting you again soon for another fantastic experience! With kind regards, Victor Betro - General Manager

2/10 Forfærdeligt

Amal

Rejste med familie
Synes ikke om: Faciliteter
Not enough restaurants! No entertainment in august The busiest month No iron Safe in the room dose not work Overall I will not come back for the price I paid
Overnattede 2 nætter i august 2023
Svar fra General Manager den 6. aug. 2023
Dear Ms Amal,Thank you for your valuable feedback following your recent stay at the Kempinski Hotel Aqaba.Please allow us to express our most sincere apologies for the disappointing experience you had during your recent stay with us. Please be informed that we passed the information to our concerned team members about your experience to prevent such an inconvenience to happen again in the future.We hope these shortfalls will not tarnish your overall impression of the Kempinski Hotel Aqaba and deter you from staying with us. It would be our privilege to welcome you back in the near future, thus providing us with another opportunity to redeem ourselves.Yours sincerely,Victor Betro - General Manager

10/10 Fremragende

Younghee

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Best in Aqaba!
Overnattede 1 nat i juni 2023
Svar fra General Manager den 1. aug. 2023
Dear Younghee,Thank you for taking the time to convey your ratings and for choosing our hotel as your accommodation of choice. We thank you for your patronage and look forward to welcoming you back to Kempinski Hotel Aqaba- Red Sea. With kind regards,Victor Betro - General Manager

10/10 Fremragende

Abdulrahman, Doha

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
I recently had the opportunity to stay at the Kempinski Hotel Aqaba, and I must say it was a fantastic experience. From the moment I arrived, the staff was incredibly attentive and welcoming, making me feel instantly at ease. The hotel itself was spotlessly clean, and I was impressed by the attention to detail in maintaining cleanliness throughout the property. From the lobby to the rooms, everything was immaculate, creating a comfortable and inviting atmosphere. Speaking of the rooms, mine was spacious, well-designed, and equipped with all the necessary amenities. The bed was incredibly comfortable, ensuring a good night's sleep, and the bathroom was pristine and well-stocked with essential toiletries. I also had the chance to take advantage of some of the hotel's facilities, such as the pool and spa. Both were kept in excellent condition and provided a relaxing and rejuvenating experience. One standout feature of my stay was the food. The hotel's restaurant offered a wide array of delicious options, and I thoroughly enjoyed every meal I had there. The breakfast buffet was particularly impressive, with a vast selection of fresh and tasty dishes to choose from. Overall, my stay at the Kempinski Hotel Aqaba was exceptional. The cleanliness was top-notch, and the attention to detail truly made a difference in ensuring a comfortable and enjoyable stay. I will definitely be returning in the future and highly recommend this hotel to anyone visiting the area.
Svar fra General Manager den 1. aug. 2023
Dear Mr. AbdelRahmanThank you for rating your experience at Kempinski Hotel Aqaba. It is truly humbling to learn that your experience with us has been among the best! We endeavour to go above and beyond to ensure our guests have a memorable experience.We look forward to hosting you again soon for another fantastic experience! With kind regards,Victor Betro - General Manager

10/10 Fremragende

Mo

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
TRULLY AMAZING AMAZING PLACE ,, VERY VERY CLEAN ORGANIZED, FRIENDLY STAFF ,, IT WORTH EVERY PINNY WE SPENT ,,,, WE LIVE IT ,,, WE DEFINITELY COMING BACK ,,, HIGHLY SUGGESTED ,, ONE MORE THING IS THEY ABSOLUTELY CARE ABOUT YOUR ENJOYMENT AND HAPPINESS,, LOVE IT ,, IS YOU LOOKING FOR AMAZING PLACE THIS IS THE ONE YOU GO FOR ,,,,
Overnattede 2 nætter i juli 2023
Svar fra General Manager den 9. jul. 2023
Dear Valued Guest,Thank you for rating your experience at Kempinski Hotel Aqaba. It is truly humbling to learn that your experience with us has been among the best! We endeavour to go above and beyond to ensure our guests have a memorable experience.We look forward to hosting you again soon for another fantastic experience! With kind regards,Victor Betro - General Manager

8/10 Udmærket

Fatma-Zohra

Overnattede 5 nætter i juni 2023
Svar fra General Manager den 9. jul. 2023
Dear Ms Fatma,Thank you for taking the time to convey your ratings and for choosing our hotel as your accommodation of choice. We thank you for your patronage and look forward to welcoming you back to Kempinski Hotel Aqaba- Red Sea. With kind regards,Victor Betro - General Manager

10/10 Fremragende

Eric

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Bestes Hotel
Absolutes TOP Hotel. Unser Aufenthalt konnte nicht besser sein. Wir haben jede Minute genossen. Das Essen in den verschiedenen Restaurants war sehr gut, Die Betten perfekt zum schlafen, sehr ruhig, herrlich am Privatstrand des Hotels zu badend etc. Einfach alles perfekt so wie man es von einem Hotel dieser Kategorie erwarten kann
Overnattede 3 nætter i juni 2023
Svar fra General Manager den 1. jul. 2023
Dear Mr. Eric,Thank you for rating your experience at Kempinski Hotel Aqaba. It is truly humbling to learn that your experience with us has been among the best! We endeavour to go above and beyond to ensure our guests have a memorable experience.We look forward to hosting you again soon for another fantastic experience! With kind regards,Victor Betro - General Manager

10/10 Fremragende

Jane

Overnattede 2 nætter i juni 2023
Svar fra General Manager den 20. jun. 2023
Dear Ms. Jane,Thank you for taking the time to convey your ratings and for choosing our hotel as your accommodation of choice. We thank you for your patronage and look forward to welcoming you back to Kempinski Hotel Aqaba- Red Sea. With kind regards,Victor Betro - General Manager

6/10 Okay

Karin

Overnattede 3 nætter i juni 2023
Svar fra General Manager den 21. jun. 2023
Dear Ms. Karin,Thank you for your feedback following your recent visit at our hotel. We are delighted to know that you have enjoyed your stay at our hotel and that our facilities and services were up to your expectation. Rest assured we took precious note of your feedback and all of the comments you have provided will be used as a tool to improve our services. We certainly look forward to welcoming you back, hopefully in the very near future.With kind regards,Victor Betro - General Manager

6/10 Okay

Karin

Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter, værelsets komfort
Synes ikke om: Service og personale
Bad check in experience
When we came to the checkin area First the lady said that our room is in low floor and she see we are not with kids. And people normally complain about the pool noise in the morning... it will be a good idea if we will upgrade the room, she said that they have a special offer bla bla... After telling her we have the VIP thing from hotel.com and we are eligible to free upgrade when available she started saying it's not working that way and they are always telling hotel.com to remove that offer from the web site 😏😏😏 Overall they were very confused and each representative gave another reason why we are not entitled for that free upgrade. After, she said we will have 20% off food and beverage and that they also give us 20 JOD credit. Eventually that also didn't happen 😕. Other then that. The hotel was great. Room is pretty big and shower is the best part. Need to note that the pool area is very small and there are not enough sun beds. We used a towel on the grass and it was definitely ok 😀
Overnattede 3 nætter i juni 2023
Svar fra General Manager den 21. jun. 2023
Dear Ms Karin,Thank you for your feedback following your recent visit at our hotel. We are delighted to know that you have enjoyed your stay at our hotel and that our facilities and services were up to your expectation. Rest assured we took precious note of your feedback and all of the comments you have provided regarding the check-in experience which will be used as a tool to improve our services. We certainly look forward to welcoming you back, hopefully in the very near future.With kind regards,Victor Betro - General Manager

10/10 Fremragende

Julien

Overnattede 2 nætter i juni 2023
Svar fra General Manager den 20. jun. 2023
Dear Mr. Julien,Thank you for taking the time to convey your ratings and for choosing our hotel as your accommodation of choice. We thank you for your patronage and look forward to welcoming you back to Kempinski Hotel Aqaba- Red Sea. With kind regards,Victor Betro - General Manager

10/10 Fremragende

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 3 nætter i juni 2023
Svar fra General Manager den 20. jun. 2023
Dear Valued Guest,Thank you for taking the time to convey your ratings and for choosing our hotel as your accommodation of choice. We thank you for your patronage and look forward to welcoming you back to Kempinski Hotel Aqaba- Red Sea. With kind regards,Victor Betro - General Manager

10/10 Fremragende

Gilberto

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 2 nætter i maj 2023
Svar fra General Manager den 20. jun. 2023
Dear Mr. Gilberto,Thank you for taking the time to convey your ratings and for choosing our hotel as your accommodation of choice. We thank you for your patronage and look forward to welcoming you back to Kempinski Hotel Aqaba- Red Sea. With kind regards,Victor Betro - General Manager

8/10 Udmærket

tutucci

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 2 nætter i maj 2023
Svar fra General Manager den 20. jun. 2023
Dear Mr. Tutucci,Thank you for taking the time to convey your ratings and for choosing our hotel as your accommodation of choice. We thank you for your patronage and look forward to welcoming you back to Kempinski Hotel Aqaba- Red Sea. With kind regards,Victor Betro - General Manager

10/10 Fremragende

Anthony, Dubai

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Beautiful beach front property on the Red Sea - in between Movenpick & Inter-Con hotels. Hotel looks and feels modern and stylish. Beach and pools are nice. Hotel is close to restaurants and shops so you have many options. I didn't really like the hotel breakfast buffet as it was busy and chaotic.
Overnattede 2 nætter i april 2023
Svar fra General Manager den 14. maj 2023
Dear Mr Anthony,Thank you for your feedback following your recent visit at our hotel. We are delighted to know that you have enjoyed your stay at our hotel and that our facilities and services were up to your expectation. Rest assured we took precious note of your feedback and all of the comments you have provided will be used as a tool to improve our services. We certainly look forward to welcoming you back, hopefully in the very near future.With kind regards,Victor Betro - General Manager

8/10 Udmærket

Mitra

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Nice beach area with soft sand and clear waters. However the passing tourist boats were very disturbing and annoying. Staff is very friendly and helpful but service for room service was very slow- took over an hour to get a few basic dishes. Rooms were nice, clean and big. Overall we had a nice experience but I think this hotel is priced too high for what is offered. If I had known what was at the hotel and in Aqaba I would not have stayed in this town and this hotel for such high prices.
Overnattede 2 nætter i april 2023
Svar fra General Manager den 2. maj 2023
Dear Mr Mitra,Thank you for your feedback following your recent visit at our hotel. We are delighted to know that you have enjoyed your stay at our hotel and that our facilities and services were up to your expectation. Rest assured we took precious note of your feedback and all of the comments you have provided will be used as a tool to improve our services. We certainly look forward to welcoming you back, hopefully in the very near future.With kind regards,Victor Betro - General Manager

10/10 Fremragende

Chia-chen

Rejste med partner, Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Top Service und sehr aufmerksames Personal. Zimmer sehr sauber und geräumig. Ich bin sehr zufrieden mit diesem Hotel.
Overnattede 3 nætter i april 2023
Svar fra General Manager den 2. maj 2023
Dear Ms Chia-Chen,Thank you for rating your experience at Kempinski Hotel Aqaba.We are glad to read that you enjoyed the hotel and that you found the service provided by our dedicated staff to be of a high standard. We certainly look forward to welcoming you back, hopefully in the very near future.Kind regards,Victor Betro - General Manager

10/10 Fremragende

David

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Superb facility, very friendly and helpful staff. Great restaurants.
Overnattede 4 nætter i april 2023
Svar fra General Manager den 25. apr. 2023
Dear Mr. David,Thank you for rating your experience at Kempinski Hotel Aqaba. It is truly humbling to learn that your experience with us has been among the best! We endeavour to go above and beyond to ensure our guests have a memorable experience.We look forward to hosting you again soon for another fantastic experience! With kind regards,Victor Betro - General Manager

10/10 Fremragende

Didier

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Plage privée, piscine, au centre ville. Excellent.
L’hôtel est sur la plage, privée de surcroît, avec piscine. La chambre était vraiment spacieuse, vue mer et bien équipée. Minibar gratuit, Parking à disposition et d’excellents restaurants. Très bon service, à recommander.
Chambre supérieure
Vue de la chambre, 4ème étage
Overnattede 2 nætter i april 2023
Svar fra General Manager den 14. apr. 2023
Dear Mr. Didier,Thank you for rating your experience at Kempinski Hotel Aqaba. It is truly humbling to learn that your experience with us has been among the best! We endeavour to go above and beyond to ensure our guests have a memorable experience.We look forward to hosting you again soon for another fantastic experience! With kind regards,Victor Betro - General Manager

4/10 Dårligt

Rami

Rejste med familie
Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
Synes ikke om: Værelsets komfort
Aqaba 2023
Overnattede 4 nætter i april 2023
Svar fra General Manager den 13. apr. 2023
Dear Mr. RamiThank you for your valuable feedback following your recent stay at the Kempinski Hotel Aqaba.Please allow us to express our most sincere apologies for the disappointing experience you had during your recent stay with us. Please be informed that we passed the information to our concerned team members about your experience to prevent such an inconvenience to happen again in the future.We hope these shortfalls will not tarnish your overall impression of the Kempinski Hotel Aqaba and deter you from staying with us. It would be our privilege to welcome you back in the near future, thus providing us with another opportunity to redeem ourselves.Yours sincerely,Victor Betro - General Manager

10/10 Fremragende

Debby

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Amazing holiday at the Kempinski
Amazing hotel, the room was huge, comfortable, clean with an amazing view. Huge bed with super smooth linen. Great breakfast, private beach, variety of restaurants to select from. Super nice and friendly staff. We’ll definitely stay there again!
Overnattede 2 nætter i april 2023
Svar fra General Manager den 9. apr. 2023
Dear Mr. Debby,Thank you for rating your experience at Kempinski Hotel Aqaba. It is truly humbling to learn that your experience with us has been among the best! We endeavour to go above and beyond to ensure our guests have a memorable experience.We look forward to hosting you again soon for another fantastic experience! With kind regards,Victor Betro - General Manager

6/10 Okay

Martha

Rejste med familie
Synes godt om: Rengøring, service og personale
The food is not hood and the hotel is old
Overnattede 2 nætter i marts 2023
Svar fra General Manager den 8. apr. 2023
Dear Ms Martha,Thank you for your feedback following your recent visit at our hotel. We are delighted to know that you have enjoyed your stay at our hotel and that our facilities and services were up to your expectation. Rest assured we took precious note of your feedback and all of the comments you have provided will be used as a tool to improve our services. We certainly look forward to welcoming you back, hopefully in the very near future.With kind regards,Victor Betro - General Manager

10/10 Fremragende

Yael

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Highly recommend this wonderful luxury hotel
A beautiful modern hotel with private beach. From the moment you check in , staff makes you feel special with impeccable service everywhere in the hotel. The rooms are spacious and offer free non alcoholic drinks in room fridge. Balcony overlooking the Red Sea. Breakfast buffet had a large selection of delicious food. Ate at two restaurants in the hotel The food was delicious and the service was great . The location of the hotel is excellent , a short walk to the Center where there are restaurant and stores. We loved our stay. Next time we will come for a longer time !
View from the room
Overnattede 2 nætter i marts 2023
Svar fra General Manager den 5. apr. 2023
Dear Mr. Yael,Thank you for rating your experience at Kempinski Hotel Aqaba. It is truly humbling to learn that your experience with us has been among the best! We endeavour to go above and beyond to ensure our guests have a memorable experience.We look forward to hosting you again soon for another fantastic experience! With kind regards,Victor Betro - General Manager

8/10 Udmærket

Hans

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 4 nætter i marts 2023
Svar fra General Manager den 5. apr. 2023
Dear Mr. Hans,Thank you for taking the time to convey your ratings and for choosing our hotel as your accommodation of choice. We thank you for your patronage and look forward to welcoming you back to Kempinski Hotel Aqaba- Red Sea. With kind regards,Victor Betro - General Manager