Terrasse/gårdhave

Anmeldelser af Cloud 7 Residences Ayla Aqaba

4 out of 5
Cloud 7 Residences Ayla Aqaba
Ayla Aqaba, Aqaba, Aqaba Governorate

Anmeldelser

9,2

Fantastisk

Bedømmelse på 10 − Fremragende. 41 af i alt 60 anmeldelser" "
Bedømmelse på 8 − Udmærket. 12 af i alt 60 anmeldelser" "
Bedømmelse på 6 − Okay. 5 af i alt 60 anmeldelser" "
Bedømmelse på 4 − Dårligt. 2 af i alt 60 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 0 af i alt 60 anmeldelser" "

9,4/10

Rengøring

9,0/10

Faciliteter

9,2/10

Overnatningsstedets tilstand og faciliteter

8,6/10

Miljøvenligt

Anmeldelser

10/10 Fremragende

Raed, Toronto

Rejste med familie
Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Amazing place!! Highly recommend. You feel like you are in a Greek Island. Staff are extremely friendly and helpful
Overnattede 2 nætter i februar 2024
Svar fra Jelena Prvulovic Hotel Manager den 24. feb. 2024
Dear Raed,Thank you very much for choosing Cloud7 Residence Ayla Aqaba for your stay in the city and for taking the time to review us online.We were delighted to read through your feedback and to find that you have spent an amazing time with us.We will be more than happy to share your feedback with our entire team as they will be motivated to hear that their efforts are so highly appreciated.We are looking forward already to your next visit to us soon.With warm regards from Cloud7 Residence Ayla Aqaba,Jelena Prvulovic Hotel Manager

10/10 Fremragende

Karam

Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i januar 2024
Svar fra Jelena Prvulovic Hotel Manager den 24. feb. 2024
Dear Karam,Thank you for staying with us.We are so happy to see that you have enjoyed your stay rating us the highest. Special thanks goes to our amazing team that will be so happy to see that their hard work paid off.We are looking forward welcome you back very soon.Jelena Prvulovic Hotel Manager

10/10 Fremragende

Ahmad, bucharest

Rejste i en gruppe
Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Amazing, more than 5 stars. Mahdi and all the staff are amazing. Perfect stay this is my 4th time this year
Overnattede 1 nat i november 2023
Svar fra Jelena den 18. nov. 2023
Dear Ahmad,It is not every day that we receive feedback as detailed and thoughtful as yours. But trust us when we say that it does not go unnoticed. Your comment has given us valuable insight into the services that we provide at Cloud7 Residences Ayla Aqaba. We sincerely thank you for taking the time to share your thoughts with us.We look forward to your next visit in a not too distant future.All the best,Jelena Prvulovic Hotel Manager

10/10 Fremragende

Dennis

Rejste i en gruppe
Synes godt om: Rengøring, værelsets komfort
Overnattede 3 nætter i oktober 2023
Svar fra Jelena den 20. nov. 2023
Dear Dennis,Thank you for your genuin feedback.

10/10 Fremragende

Marian

Overnattede 2 nætter i oktober 2023
Svar fra Jelena Prvulovic Hotel Manager den 13. nov. 2023
Dear Marian,Thank you for staying at Cloud7 Residences and for rating us the highest.Appreciated.

10/10 Fremragende

Ahmad

Rejste med partner, Forretningsrejsende
Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
Synes ikke om: Faciliteter
Room is excellent
Overnattede 1 nat i oktober 2023
Svar fra Jelena Prvulovic Hotel Manager den 13. nov. 2023
Dear Ahmad,Thank you very much for choosing Cloud7 Residences Ayla Aqaba for your stay in the city and for taking the time to review us online.We were delighted to read through your feedback and to find that you have spent an amazing time with us .We are looking forward already to your next visit to us soon.With warm regards from Cloud7 Residences Ayla Aqaba,Jelena Prvulovic Hotel Manager

10/10 Fremragende

fadi

Rejste i en gruppe
Synes godt om: Rengøring, værelsets komfort
Overnattede 1 nat i september 2023
Svar fra Jelena den 20. nov. 2023
Dear Fadi,We do appreciate your genuin feedback.

10/10 Fremragende

Amer

Rejste med familie
Synes godt om: Rengøring, værelsets komfort
Overnattede 2 nætter i august 2023

10/10 Fremragende

Aysha

Rejste med familie
Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
An experience that you’d love to repeat!
Overnattede 2 nætter i juli 2023
Svar fra Figen Caglar den 28. jul. 2023
Dear Aysha, Thank you so much for your fantastic 5/5 review! We are absolutely delighted to hear that you had such a positive experience with us.We are thrilled that you enjoyed your time at our establishment and that it was an experience you would love to repeat. Our team works hard to create memorable and enjoyable experiences for all our guests, and your feedback serves as great encouragement.We can't wait to welcome you back for another wonderful visit! If there's anything specific you loved about your experience or anything you'd like to see improved, please feel free to let us know. Your feedback is invaluable, and it helps us in providing even better service in the future.Once again, thank you for choosing us, and we look forward to having the pleasure of serving you again soon! Best regardsFigen CaglarGeneral Manager

10/10 Fremragende

Mohammed

Rejste med familie, Rejste i en gruppe
Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
Complete resort. Everything you need
Overnattede 2 nætter i juli 2023
Svar fra Figen Caglar den 25. jul. 2023
Dear Mohammed, Thank you so much for the fantastic 5/5 review! We are thrilled to hear that you had a complete and satisfying experience at our resort. Delivering everything you need is our top priority, and we're delighted that we met your expectations.We strive to create a welcoming environment where guests can unwind and enjoy their time to the fullest.Whether it's the impeccable service, luxurious amenities, or a wide array of activities, we're committed to providing the best possible stay for all our guests.Your positive feedback serves as a great motivation for our team. We look forward to welcoming you back soon and providing you with another exceptional experience. Should you need anything in the future, don't hesitate to reach out to us. Thank you once again for choosing our resort, and we wish you many more memorable vacations ahead!Best regardsFigen CaglarGeneral Manager

10/10 Fremragende

Ahmad, Amman

Rejste i en gruppe
Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
I stayed here before on my honeymoon and so many times before, nothing goes wrong and everything is perfect. Amazing stuff super clean and insane amount of details. Best place to stay in aqaba Book here is a must
Overnattede 2 nætter i maj 2023
Svar fra FI den 27. maj 2023
Dear Ahmad, First and foremost, thank you very much for being our guest and for your time in sharing your feedback with us we are truly thrilled reading the lines with big smiles on our faces.We are so grateful for the way you articulated Cloud7 Residence is so motivating.Through our guests valuable comments, we reflect on our services, and it is very encouraging to see that our efforts in striving for excellence are on the right track.We take this opportunity to wish you all the very best and look forward to welcoming you again at Cloud7 Residence, your distant home here in Ayla, Aqaba.Remaining at your disposal with our best regards.Figen CaglarGeneral Manager

4/10 Dårligt

pierre

Rejste med familie
Synes ikke om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Very bad stay and personnel non helpful. No shuttle service to go to beach or city centre. Not recommended for older couples. No property layout guide for visitors. Poor services and property
Overnattede 2 nætter i april 2023
Svar fra Figen Caglar den 1. maj 2023
Dear Pierre,Thank you for choosing Cloud7 Residence Ayla as your accommodation of choice during your visit to Aqaba, and for sharing your comments following your recent stay with us.We appreciate that you have taken the time to provide us with feedback on your stay with us, we see this as an opportunity to improve our services for a better guest experience.We sincerely apologise for any inconvenience that may have occurred during your stay.We hope that you would consider visiting us again soon as we are certain that we will be able to restore your faith in Cloud7 Residence Ayla Aqaba.Looking forward to welcoming you again soon.Best regards,Figen CaglarGeneral Manager

8/10 Udmærket

Hussam

Rejste med familie og småbørn
Property is not extremely new and needs maintenance in hallways and stairs and bathrooms..also they had a special ( free water games that we did not get) I am unhappy and request a partial refund
Svar fra Figen Caglar den 9. apr. 2023
Dear Hussam, Thank you very much for taking the time to leave a review on your stay with us.We regret to hear that our hotel did not meet your expectations. Would you kindly give us more information on the issues you have faced while you were staying with us so we can raise them and tackle them in no time.We hope you give us another chance where we promise to turn your whole experience around.Remaining at your disposal with my best regardsFigen CaglarGeneral Manager

10/10 Fremragende

Anastasia

Synes godt om: Rengøring, værelsets komfort
Super schön und modern
Das Appartement war inmitten von Ayla, einem wunderschönen Prt am Yachthafen mit vielen kleinen Shops und Cafés. Sehr modern und viel liebe zum Detail. Wir haben es geliebt.
Overnattede 2 nætter i marts 2023
Svar fra Figen Caglar den 29. mar. 2023
Dear Anastasia, First and foremost, I would like to take this opportunity to thank you for taking the time to leave a beautiful review on your stay with us at Cloud7. We are very happy to hear that you have enjoyed your overall stay with us and we look forward to welcoming you with us multiple times in the near future. Remaining at your disposal with my best regardsFigen CaglarGeneral Manager

8/10 Udmærket

FLORENT

Rejste i en gruppe
Synes godt om: Rengøring, værelsets komfort
Bel endroit pour qq jours
Séjour sympathique dans un complexe très sécurisé et d’un bon standing Pas de piscine mais on peut profiter de la plage de sable fin de l’hôtel Hyatt situe juste à côté Nous avons disposer d’un appartement avec terrasse cuisine assez spacieux Un peu loin du centre il faut disposer d’une voiture
Overnattede 1 nat i marts 2023
Svar fra Figen Caglar den 12. mar. 2023
Dear Florent, Thank you so much for taking the time to leave a review on your stay with us.We are happy to hear that you had an enjoyable stay with us and we look forward to welcoming you with us many times in the near future.Best regardsFigen CaglarGeneral Manager

10/10 Fremragende

Majdi

Rejste med familie
Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Spacious rooms with a nice view of the marina
Overnattede 2 nætter i februar 2023
Svar fra Figen Caglar den 26. feb. 2023
Dear Majdi, Thank you very much for being our guest and for your valuable time in sharing your feedback about your stay with us. We are very happy to see the reflection of your pleasant experience at Cloud7 and cant thank you enough for your heartfelt comments.Thank you very much for also highlighting the spacious rooms and the beautiful views of Ayla. We take this opportunity to wish you a wonderful 2023 and look forward to welcoming you again at Cloud7 Residence, your distant home here in Ayla, Aqaba. Remaining at your disposal with our best regardsFigen CaglarGeneral Manager

10/10 Fremragende

ghazy

Rejste med familie og småbørn
Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Nice place to be in
Overnattede 1 nat i januar 2023
Svar fra Figen den 28. jan. 2023
Dear Ghazy, First and foremost, thank you very much for being our guest and for your valuable time sharing your comments.We are happy to read that you have enjoyed your stay. We take this opportunity to wish you a happy new year with all the very best and look forward to welcoming you again at Cloud7 Residence, your distant home here in Ayla, Aqaba. Remaining at your disposal with best regards. Figen Caglar General Manager.

10/10 Fremragende

Verificeret rejsende

Rejste med familie
Synes godt om: Rengøring, værelsets komfort
It located in lovely new built leisure town. Easy to access to supermarket and restaurants. Kind staff and all furnished room. It was so relaxing stay.
Overnattede 1 nat i december 2022
Svar fra Figen Caglar General Manager den 5. jan. 2023
Dear Valued Guest, First and foremost, thank you very much for being our guest and for taking the time to leave us your valuable comments. We are very grateful to read about your feedback and look forward welcoming you again soon at Cloud7 Residence Ayla Aqaba. Wishing you a wonderful new year, we remain at your disposal with our best regards

10/10 Fremragende

Nadin

Rejste i en gruppe
Synes godt om: Rengøring, værelsets komfort
Overnattede 2 nætter i november 2022
Svar fra Cloud7 den 6. dec. 2022
Dear Ms Nadin,Thank you very much for being our guest and for taking the time in leaving us a review. We truly appreciate your valuable feedback and are happy to see that you had a pleasant stay with us. Looking forward to welcome you again at Cloud7 Residence Ayla, Aqaba, we also take this opportunity to wish you a happy New Year and all the best for 2023. Remaining at your disposal with best regards,

10/10 Fremragende

Bashar, West Vancouver

Rejste med partner
Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
Amazing one bedroom with Marina view. Great value for money.
Overnattede 2 nætter i november 2022

10/10 Fremragende

Roei

Rejste med familie, Rejste med partner, Rejste i en gruppe, Rejste med familie og småbørn
Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
very large and equipped rooms, a lot of restaurants neer by, water park and other things very close
Overnattede 3 nætter i oktober 2022
Svar fra Figen Caglar den 21. okt. 2022
Dear Roei, First and foremost, we would like to thank you very much for taking the time to write a review on your stay with us.We are very glad to know that you have had a comfortable stay and enjoyable experience with us, it is our aim to always meet and exceed the expectation of our valuable guests.Looking forward to welcoming you again and again in the near future.Best regards,Figen CaglarGeneral Manager

10/10 Fremragende

Ghassan

Rejste med familie og småbørn
Synes godt om: Faciliteter, overnatningsstedets tilstand og faciliteter
Need to fix car chargers
Overnattede 2 nætter i august 2022
Svar fra Figen Caglar den 21. okt. 2022
Dear Ghassan, Thank you so much for taking the time to write a review on your stay with us.Our main priority is for our customers to enjoy their stay and to be comfortable, we are very glad to know that we were able to deliver your expectation.Moreover, we have taken your very constructive feedback regarding the car charges, we will make sure to include it on our future development plans. We hope to have the pleasure of welcoming you again in the near future.Best regards,Figen CaglarGeneral Manager

8/10 Udmærket

Anas

Synes godt om: Rengøring, værelsets komfort
Overnattede 2 nætter i september 2022
Svar fra Figen Caglar den 21. okt. 2022
Dear Anas, First and foremost, allow me to thank you very much for taking the time to write a review on your stay with us.We would like the opportunity to know the details about your experience that led you to rate it 8 out of 10, so we can investigate your feedback and do the necessary corrective actions where needed. We hope you give us another chance to redeem ourselves and show you the experience all our guests have grown so fond off. Looking forward to hearing back from you, and to welcoming you back again.Best regards,Figen CaglarGeneral Manager

6/10 Okay

Luai, Baton Rouge

Rejste med familie
Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
No swimming pool
Overnattede 1 nat i juli 2022
Svar fra K den 9. nov. 2022
Dear Luai, Thank you very much for taking the time to write a review on your stay with us.Our main priority is for our guests to enjoy their stay and to be comfortable, we are very grateful for your comment regarding the swimming pool, we will make sure to keep it mind for future development plans. We hope to have the pleasure of welcoming you again in the near future.Best regards,Figen CaglarGeneral Manager

10/10 Fremragende

Ata

Rejste med familie
Synes godt om: Rengøring, værelsets komfort
Overnattede 2 nætter i juli 2022
Svar fra Figen Caglar den 3. aug. 2022
Dear Ata, First and foremost, thank you very much for taking the time to share your views about your stay with us. I am extremely happy to hear that you have enjoyed your stay with us. With gratefulness, we remain at your disposal and look forward to welcoming you again at Cloud7 Residences which shall be your home away from home here in Aqaba. Best regards, Figen Caglar General Manager

10/10 Fremragende

salma

Rejste med familie
Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Very child friendly loction.
Overnattede 2 nætter i juli 2022
Svar fra Figen Caglar den 3. aug. 2022
Dear Salma, Thank you very much for taking the time to write a review on your stay with us which I truly appreciate. I read your comments holding my breath; genuinely and truly motivating and I can`t thank you enough for this! Cloud7 Residences is a unique product and part of the Ayla Marina Village, a unique lifestyle destination in Jordan, whereby I can be only so grateful to see that the feel of a pleasant community and services reflects so nicely in the way you articulated your stay. Looking forward to welcoming you back at Cloud7 Residences which shall be your home here in Ayla, Aqaba. Best regards, Figen Caglar General Manager

10/10 Fremragende

Wesam, Winter Garden

Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i juli 2022
Svar fra Figen Caglar den 9. nov. 2022
Dear Wesam, First and foremost, we would like to thank you very much for taking the time to write a review on your stay with us.Thank you for sharing your positive feedback and kind comments about your experience. We are very pleased that we have met your expectations. Looking forward welcoming you back again soon. Best regards,Figen CaglarGeneral Manager

8/10 Udmærket

hussam

Rejste med familie
Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
Good
Overnattede 3 nætter i juli 2022
Svar fra Figen Caglar den 3. aug. 2022
Dear Hussam, Thank you for taking the time to leave a review on your stay with us. We are happy to hear that you have enjoyed your stay with us. We look forward to hosting you many times in the near future. Best regards Figen Caglar General Manager

10/10 Fremragende

vepkhia

Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
we like very much your rooms with balconi, staff was very helpful and also private beach. we do not like that water in our room was cold, unconfortable to have shower. thanks a lot, it was wonderfool to stey in Cloud 7.
Overnattede 2 nætter i juni 2022
Svar fra Figen Caglar den 20. jun. 2022
Dear Vephkia, First and foremost, we would like to thank you very much for taking the time to write a review on your stay with us. We are very glad to know that you have had a comfortable stay and enjoyable experience with us, it is our aim to always meet and exceed the expectation of our valuable guests. We appreciate your constructive feedback about the cold water in the Residences, I will definitely alert our maintenance department to make sure it does not occur again on your next stay with us. Looking forward to welcoming you again and again in the near future. Best regards, Figen Caglar General Manager

6/10 Okay

Bader

Rejste med familie og småbørn
Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Poor overall design in terms of the swimming pools. I believe swimming pool is a crucial part of any hotel or residence. We have almost 10 kids in our group and they were told that we cannot use the pools of the Hyatt because it was overbooked that day, so they were coming excited to swim and they could not. And one of them did by mistake use the pool there they expelled him quick out of the pool and told him he only could use the beach but not the pools of the Hyatt. Besides this problem everything was OK.
Overnattede 1 nat i juni 2022
Svar fra Figen Caglar den 20. jun. 2022
Dear Bader, Thank you very much for taking the time to write a review on your stay with us. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. Rest assured that your comments about the Swimming Pools access have been raised to the management of Hyatt to be considered for future improvements, and we hope that they will change their policies before your next visit. Looking forward to welcoming you back again in the near future. Best regards, Figen Caglar General Manager

10/10 Fremragende

Alla

Rejste med familie, Rejste i en gruppe
Synes godt om: Rengøring, værelsets komfort
Amazing
Very trendy and clean hotel,the staff are very friendly and helpful especially Mr.Khalili from the front office. Highly recommend.
Overnattede 4 nætter i maj 2022
Svar fra Figen Caglar den 20. jun. 2022
Dear Alaa, Thank you so much for taking the time to leave a review on your stay with us. We are thrilled to hear that you have enjoyed your stay. Khalil was very happy to hear that he was able to make your stay more special. We hope you give us the pleasure of welcoming you with us again and again in the near future. Best regards: Figen Caglar General Manager

8/10 Udmærket

Alejandro

Synes godt om: Rengøring, værelsets komfort
Private, sterile marina gated community
Cloud7 is essentially a marina residential complex within a gated community which offers restaurants and shops around the residential area. Its character is more upscale and distinct from the wider Aqaba urban atmosphere. Overall, the apartment offered at Cloud7 was clean, neatly laid out and efficient. However, getting service takes a little while as it is centralised at Reception and communication about housekeeping and related services is not clear. I would recommend this type of accommodation for those seeking a private, sterile gated community type of stay rather than one that offers a taste of Aqaba's local culture or is closer to the city centre
Overnattede 1 nat i april 2022
Svar fra Figen Caglar den 11. nov. 2022
Dear Alejandro, Thank you for staying at Cloud7 Residence Ayla. We would like to take this opportunity to thank you for sharing your positive feedback and kind comments on your experience. We are very pleased that we have met your expectations. We hope to welcome you back soon.Best regardsFigen Caglar

10/10 Fremragende

Haneen

Rejste med familie
Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
It was a wonderful and comfortable stay.
Overnattede 2 nætter i marts 2022
Svar fra Figen Caglar- General Manager den 13. apr. 2022
Dear Ayman, First and foremost, I would like to take this chance to thank you for taking the time to leave a review on your stay with us. We are delighted to hear that you had an enjoyable and a comfortable stay at Cloud7, your home away from home here in Ayla, Aqaba. We hope to welcome you again in the near future. Best regards: Figen Caglar General Manager

10/10 Fremragende

Ahmad

Rejste med familie
Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
This place is amazing. If you stay at cloud 7 they also give you access to resort at the hyatt. The beach was amazing. The cloud 7 residence is also on the mariana giving you access to boat rides, jet ski rentals and parasailing
Overnattede 2 nætter i marts 2022
Svar fra Figen Caglar den 24. mar. 2022
Dear Ahmad, First and foremost, thank you very much for taking the time to share your views about your stay with us. I am extremely happy to hear that you have enjoyed your stay with us. With gratefulness we remain at your disposal and look forward to welcoming you again and again at Cloud7 Residences which shall be your home away from home here in Aqaba. Best regards, Figen Caglar General Manager

10/10 Fremragende

Bader

Overnattede 3 nætter i marts 2022
Svar fra Figen Caglar den 24. mar. 2022
Dear Mr. Bader, First and foremost, we would like to thank you very much for taking the time to write a review on your stay with us. We are very glad to know that you have had a comfortable stay. Looking forward to welcoming you again and again in the near future. Best regards, Figen Caglar General Manager

10/10 Fremragende

Mohammad

Overnattede 1 nat i februar 2022
Svar fra Figen Caglar den 20. feb. 2022
Dear Mohammad, Thank you so much for taking the time to leave a review on your stay with us. We are delighted to hear that you have enjoyed your stay and hope to have the pleasure of welcoming you with us again at Cloud7 in the near future. Best regards: Figen Caglar General Manager

10/10 Fremragende

Mais

Rejste med familie og småbørn
Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Heads up, private beach access does not include beach club, that is an extra charge, but does include a smaller beach strip. Excellent amenities otherwise for longer stays. Beautiful location, great service, everyone is super nice. But service can be slow given property distances. Amazing views!
Overnattede 2 nætter i december 2021
Svar fra Figen Caglar den 15. jan. 2022
Dear Mais, Thank you for taking the time to leave a review on your stay with us. It is through our guests valued feedback that we reflect on our facilities & services and reading the lines with your positive comments has been very motivating. I`m very happy to hear that you have truly enjoyed our facilities and services and hope that Cloud7 will be your home away from home whenever you will travel to Aqaba. Looking forward to welcoming you again in the nearest future and remaining with best regards, Figen Caglar General Manager

10/10 Fremragende

Noor

Overnattede 2 nætter i december 2021
Svar fra Figen Caglar den 3. jan. 2022
Dear Noor, Thank you so much for taking the time to leave a review on your stay with us, and thank you so much for your 10-star review. We look forward to having the pleasure of welcoming you with us in the near future. Best regards: Figen Caglar General Manager

6/10 Okay

Qais

Overnattede 1 nat i november 2021
Svar fra Khalil Gharios den 11. jan. 2022
Dear Qais, Thank you very much for taking the time to leave a review on your stay with us. While we are grateful for you leaving us a review, we would appreciate if you clarified to us what went wrong during your stay that led you to leaving a 6/10 review as opposed to a 10/10. We hope to have the pleasure of welcoming you with again soon to give you the experience all our beloved guests have grown so fond off.

8/10 Udmærket

Bashar, West Vancouver

Rejste i en gruppe
Synes godt om: Rengøring, faciliteter
Great place to be. If you do not like night noise, avoid Jury. Also no elevator there.
Overnattede 2 nætter i november 2021
Svar fra Figen Caglar den 3. jan. 2022
Dear Bashar, Thank you very much for your recent stay at Cloud7 Residence Ayla Aqaba and for taking the time to share your kind feedback. I`m very pleased to read that you had an enjoyable stay with us. I have taken note of your comments with regards to noise around Joury Building taking place at night. I have shared your valuable comments with my team to make sure this issue is contained in your next stay. Looking forward to welcoming you again soonest and remaining with best regards, Figen Caglar General Manager

8/10 Udmærket

noor

Rejste med familie, Rejste med familie og småbørn
Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Beautiful decor and landscape, restaurants close by, beautiful marina views. We had couple of issues during our stay, there was a bad sewage smell in the suite and we had couple of maintenance problems that weren’t addressed even though we complained few times. However manager did apologize and promised to make up for it on our next stay All and all it was a pleasant stay
Overnattede 2 nætter i november 2021
Svar fra Figen Caglar den 3. jan. 2022
Dear Ms. Noor, Thank you for taking the time to share your recent experience with us. We are delighted to note that we were able to meet your expectations in many aspects of the hotel. On the other hand, please accept our sincere apologies for the maintenance and smell issues you have encountered during your stay. Please be assured that your comments have been raised with my housekeeping team to ensure that this does not happen again. We look forward to having the pleasure of welcoming you with us in the near future. I remain at your disposal with my best regards: Figen Caglar General Manager

10/10 Fremragende

Hassan

Rejste med familie og småbørn
Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
It wasn't our first time to stay in Cloud7... But everytime we feel amazed more than before... Our stay was amazing full if joy and relaxation... We felt like home... Cloud7 is beautiful and Ayla is amazing Of course it will not be our last time and cloud7 will be our coice every time we go to Aqaba... Special thanks to Mr. Ra'ef who made our trip more than beutiful... Not to forget Shareef who is always there and also we want to thank the housekeeping people who were very good and polite... Keep it up cloud7
Overnattede 2 nætter i september 2021
Svar fra Figen Caglar den 16. nov. 2021
Dear Mr. Hassan, First and foremost, I would like to thank you very much for taking the time to write a review on your stay with us. We are delighted to hear that you have enjoyed your stay with us. Indeed, Raef and Sharif are valued members of my team and sharing your esteemed comments with them has been very motivating and they are overly delighted to hear that they were able to make your stay special. Looking forward to welcoming you again at Cloud7, which shall be your home away from home here in Ayla, Aqaba, we remain at your disposal. Best regards, Figen Caglar General Manager

8/10 Udmærket

Yazan

Overnattede 3 nætter i oktober 2021
Svar fra Figen Caglar den 26. jan. 2022
Dear Yazan, Thank you very much for being our guest at Cloud7 Residences. It has been an honour for us to have welcomed you at Cloud7 Residences. Looking forward to being the home away from home for your next visit. Remaining at your disposal, with best regards Figen Caglar General Manager

10/10 Fremragende

Ahmed

Rejste med familie
Synes godt om: Rengøring, værelsets komfort
Ayla - Yasmin residence
The accommodation was excellent, the 2 bed apartment was really spacious with a very large balcony overlooking the marina - the perfect place to have breakfast 👌
View of the marina from the balcony
View of the marina from the balcony
View of the marina from the balcony
Overnattede 3 nætter i september 2021
Svar fra Khalil Gharios den 5. okt. 2021
Dear Mr. Ahmed, Thank you very much for taking the time to rate your stay. We are very happy to know that your stay was delightful and that we were able to meet your expectations. We hope to have the pleasure of welcoming you again in the near future.

10/10 Fremragende

Soha

Rejste med familie
Synes godt om: Rengøring, værelsets komfort
Colorful stay
The apartments are amazingly decorated. The colors bring life and positivity to the place. From the minute we checked in until the last minute of our stay, we felt at home, welcomed, safe and very well served. I highly recommend it for those who wish to stay two nights or more to benefit from the place and it’s surrounding. The pubs are also vibrant and full of life.
Overnattede 2 nætter i september 2021
Svar fra Ra'ef Qawasmeh den 30. sep. 2021
Dear Ms. Soha, First and foremost, we would like to thank you very much for taking the time to write a review on your stay with us. We are very glad to know that you have had a comfortable stay and enjoyable experience with us, it is our aim to always meet and exceed the expectation of our valuable guests. We are also very happy to hear that you liked the colors and decorations of Cloud7. Looking forward to welcoming you again and again in the near future.

6/10 Okay

Verificeret rejsende

Rejste med familie
Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
loved the uniquely designed apartments
Overnattede 5 nætter i august 2021
Svar fra Figen Caglar General Manager den 27. aug. 2021
Dear valuable guest, First and foremost, allow me to thank you very much for taking the time to leave a review on your stay with us. While we always strive to deliver the best experience to our guests, we would like to know how we can make your next stay a 5 out of 5 instead of 3 out of 5, we appreciate if you can provide us with your booking details to identify your reservation information, and if you can please elaborate about any inconvenience that you might have experienced during your stay so we can be able to trigger where we fill short to deliver your expectation and act upon it to improve. We hope to have the pleasure of welcoming you again in the near future. Best regards,

10/10 Fremragende

Verificeret rejsende

Rejste i en gruppe
Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
The hotel is in the Ayla area which is a new development by the water. The rooms are new and all the amenities are at a short distance. I went there for diving and the boat was right in front of the hotel . The room was actually a 1 bd apartment brand new which a very large balcony, living room and walk in closet. Nice modern design
Overnattede 1 nat i august 2021
Svar fra Khalil Gharios den 27. aug. 2021
Dear guest, First and foremost allow me to thank you very much for reviewing your stay at Cloud7. The Cloud7 team are delighted to hear that your stay was delightful and we are happy to hear that our modern design was eye catching for you. We hope to have the pleasure of welcoming you with us again in the near future.

10/10 Fremragende

Jareer

Synes godt om: Rengøring, værelsets komfort
Overnattede 4 nætter i august 2021
Svar fra Khalil Gharios den 12. aug. 2021
Dear Mr. Jareer, Warm greetings from Cloud7 Residence Ayla Aqaba. Thank you so much for your 10/10 review. Looking forward to hosting you again in the near future.

10/10 Fremragende

Verificeret rejsende

Rejste med familie
Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
One of the most beautiful rooms I have seen in my life very luxurious and spacious. Very mice views and the staff was amazing especially sharif in the reception area they made sure you got a wonderful experience. Definitely recommend Cloud 7 if your visiting Jordan.
Overnattede 2 nætter i august 2021
Svar fra Khalil Gharios den 12. aug. 2021
Dear guest, First and foremost, allow me to take this opportunity to thank you for taking the time to leave a review on your stay with us. We are delighted to hear that you have enjoyed your stay at Cloud7. It is feedback like yours that makes us love our job so much. We look forward to hosting you again in the near future.

10/10 Fremragende

Afnan

Overnattede 2 nætter i juli 2021
Svar fra Ra’ef Al-Qawasmi den 30. sep. 2021
Dear Ms. Afnan, Thank you very much for taking the time to rate your stay. We are very happy to know that you have enjoyed your stay with us, and we hope you give us the pleasure of welcoming you again in the near future.