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Anmeldelser af Crowne Plaza Alice Springs Lasseters, an IHG Hotel

4.5 out of 5
Crowne Plaza Alice Springs Lasseters, an IHG Hotel
93 Barrett Drive, Desert Springs, NT

Anmeldelser

8,4

Alletiders

Bedømmelse på 10 − Fremragende. 458 af i alt 1000 anmeldelser" "
Bedømmelse på 8 − Udmærket. 354 af i alt 1000 anmeldelser" "
Bedømmelse på 6 − Okay. 113 af i alt 1000 anmeldelser" "
Bedømmelse på 4 − Dårligt. 49 af i alt 1000 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 26 af i alt 1000 anmeldelser" "

8,8/10

Rengøring

8,6/10

Service og personale

8,6/10

Faciliteter

8,4/10

Overnatningsstedets tilstand og faciliteter

7,8/10

Miljøvenligt

Anmeldelser

8/10 Udmærket

Mark

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i februar 2024

8/10 Udmærket

Verificeret rejsende

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Rigtig godt morgenmadsbuffet inklusiv kok der laver æg på bestilling. Ganske fint hotel.
Overnattede 2 nætter i januar 2024

8/10 Udmærket

Jan

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 3 nætter i januar 2024

10/10 Fremragende

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Svar fra General Manager den 28. feb. 2017
Hi, Thank you so much for taking the time to rate our hotel. I am so pleased to see that you enjoyed your stay with us. I hope that we might have the opportunity to welcome you back to the hotel again soon. Kind regards, Coralie Petit Front Office manager

8/10 Udmærket

Lily

Synes godt om: Rengøring
Nice pool area - rooms dated
Overnattede 1 nat i maj 2024

10/10 Fremragende

mrs sally

Rejste med familie
Synes godt om: Service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
everything
Overnattede 2 nætter i april 2024

10/10 Fremragende

Rachel

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great place to stay alway feel safe here
Overnattede 1 nat i april 2024

10/10 Fremragende

Mark

Overnattede 5 nætter i marts 2024

10/10 Fremragende

William

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Excellent large suite....fantastic bathroom...large living room.....large bedroom....comfortable bed...only thing that I could say was that the living room furniture was sparse and not comfortable....they could also put in a microwave.
Overnattede 3 nætter i marts 2024

8/10 Udmærket

Catherine

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i februar 2024

8/10 Udmærket

Janis

Overnattede 1 nat i februar 2024

10/10 Fremragende

Jackie

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i januar 2024

6/10 Okay

Bassam

Rejste med familie
Synes godt om: Rengøring, service og personale
Synes ikke om: Faciliteter, overnatningsstedets tilstand og faciliteter
The staff was friendly and professional. Convenient location for tour companies for pick up. The furniture in the room is in bad shape and appears dirty that I could not sit on. The juice rum Restaurent food was good but also need a complete renovation.
Overnattede 1 nat i januar 2024

10/10 Fremragende

Frank

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Very nice
Overnattede 1 nat i januar 2024

10/10 Fremragende

Amanda

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Great breakfast
Overnattede 2 nætter i januar 2024

10/10 Fremragende

Kolisi

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Love this place. Handy location
Overnattede 5 nætter i januar 2024

8/10 Udmærket

Murray

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i januar 2024

6/10 Okay

Everett

Rejste med familie
Synes godt om: Service og personale
Synes ikke om: Overnatningsstedets tilstand og faciliteter
The rooms were very run down, stains on the carpet and chair. Far from what the pictures look like on the website. They ran out of hot water on the first day, so Cold showers on the first day. The staff were friendly no complaints about that. But just overpriced in my opinion.
Overnattede 2 nætter i januar 2024

10/10 Fremragende

Oi Ling

Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Comfortable
Overnattede 1 nat i december 2023

10/10 Fremragende

Oi Ling

Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
.
Overnattede 1 nat i december 2023

10/10 Fremragende

Janis

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i december 2023

10/10 Fremragende

Megan

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Very happy with the service, checking in and out, the room and location, the breakfast was also amazing and good value for money. The pool is luxurious and great after a long day travelling. Will stay again
Overnattede 1 nat i december 2023

10/10 Fremragende

Venkatarao

Overnattede 1 nat i december 2023

4/10 Dårligt

Harriet

Synes ikke om: Service og personale
Bad Nights in Alice Springs
The hotel was overpriced and not up to Crowne Plaza standards. The internet was intermittent, the hot tub jets didn’t work, the printer in the business center didn’t work and the restaurant staff were slow and difficult to understand
Overnattede 2 nætter i november 2023

2/10 Forfærdeligt

Tawhai

Overnattede 2 nætter i november 2023

8/10 Udmærket

Alexandra M

Did not the pool bar and restaurant all day Thursday.
Overnattede 3 nætter i november 2023

8/10 Udmærket

Frank

Overnattede 1 nat i november 2023

2/10 Forfærdeligt

Trish

Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Disappointment all around
Alvin and Renee were quite friendly… Everyone else hardly understood what I was talking about… Language barrier. The property is in a repair and needs a renovation desperately. Get a Mountain View room if you can swing it. If you have allergies, the lobby and other areas of the property are quite odiferous. The staff are not really accommodating… Be prepared to do a lot of your own thinking and work. They don’t cater to you at all.. Often times made me feel like I was a burden. And I’m not a high maintenance person.
Overnattede 3 nætter i november 2023

8/10 Udmærket

Pamela

Rejste med familie
Synes godt om: Overnatningsstedets tilstand og faciliteter
The property was clean, the beds and pillows were comfortable. Owen the breakfast chef was very friendly and always had a smile. He’s service was fantastic and he was a happy.
Overnattede 5 nætter i oktober 2023

10/10 Fremragende

Gavin Mark

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
The staff were so kind to my aging mother. If she got lost on the property, the staff always helped her.
Overnattede 2 nætter i oktober 2023

10/10 Fremragende

Susana Esther

Overnattede 1 nat i oktober 2023

10/10 Fremragende

Louise

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i oktober 2023

10/10 Fremragende

Vivienne

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Absolutely beautiful modern rooms. The bathroom was lux. Walking distance to the mall. Wonderful stay
Overnattede 1 nat i september 2023

8/10 Udmærket

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Great stay
Great hotel with everything you need. Laundry, restaurants, pool, spa and gymnasium. Perfect location with plenty of parking
Overnattede 5 nætter i august 2023

8/10 Udmærket

Sandra

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Nice swimming pool
Overnattede 1 nat i august 2023

10/10 Fremragende

Stephen

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Great
Overnattede 2 nætter i august 2023

6/10 Okay

Barbara

Rejste med familie
Synes godt om: Værelsets komfort
Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Shocking housekeeping.
We stayed three nights to join a tour. Enjoyed Alice Springs. The room was large but very poorly cleaned. There was a pile of toenail clippings on the verandah making it unpleasant to use this outdoor space.
Overnattede 1 nat i juli 2023

2/10 Forfærdeligt

Marlene

Rejste i en gruppe
Synes godt om: Faciliteter, overnatningsstedets tilstand og faciliteter
Synes ikke om: Service og personale
Louise, with her dead-pan, unwelcoming expression, began our check-in process for two rooms. Realising that the other very lovely and helpful young woman had already opened the booking, we were ordered by Louise to "get in the other line" without any explanation of why. We dutifully did so. We then asked Louise about a restaurant for dinner. She snipped an answer without looking up from whatever she was doing. My husband said we'd appreciate better customer service from her and she said sorry and continued her more important desk work. Unfortunately, we didn't get the name of the lovely young woman who completed our check-in. I hope the front desk manager reads this review and moves Louise to a back office position as the very important first impression starts at check-in.
Overnattede 2 nætter i juli 2023

8/10 Udmærket

James

Overnattede 1 nat i juli 2023

4/10 Dårligt

Verificeret rejsende

Rejste i en gruppe
Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Very expensive for a budget room and service
Aircon didn’t work, the first heater they brought in didn’t work (second one did), phone didn’t work to ring reception, the shower looked like it hadn’t been cleaned, bed comfort and pillows were average, there was only a tiny bit of toilet paper left on the roll with no spares provided, the food at the attached pub wasn’t good, disappointing for an expensive stay
Overnattede 1 nat i juli 2023

8/10 Udmærket

Rachel

Overnattede 1 nat i juli 2023

4/10 Dårligt

Anthony, Avoca Beach

Rejste med partner
Synes godt om: Rengøring
Synes ikke om: Service og personale, overnatningsstedets tilstand og faciliteter
Cranky reception and staff in general with one exception(room service). Terrible water pressure and damaged curtains in room.
Overnattede 1 nat i juli 2023

10/10 Fremragende

Leanne

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Check-in service was great. Room and bed very comfy. wish I could have stayed longer.
Overnattede 1 nat i juli 2023

10/10 Fremragende

Dan

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i juli 2023

6/10 Okay

Scott

Rejste med partner
Synes godt om: Service og personale, overnatningsstedets tilstand og faciliteter
Solid effort, but expensive for relatively basic hotel. Rooms were clean, but not that well appointed. Every-other day room cleaning not what's expected for the price. Not sure why, given relatively low occupancy, you'd put someone neear a main entrance and an ice machine. Otherwise, solid effort, very nice pool area, super helpful front office staff, and the main restaurant fantastic to just pop into and have a lazy afternoon drink.
Overnattede 3 nætter i juni 2023

8/10 Udmærket

Tian

Synes godt om: Rengøring
Overnattede 1 nat i juni 2023

10/10 Fremragende

Sau Yee

Overnattede 4 nætter i juni 2023

6/10 Okay

Craig

Overnattede 5 nætter i juni 2023

4/10 Dårligt

Scott

Synes ikke om: Service og personale, overnatningsstedets tilstand og faciliteter
Very over priced for what was available. The room sky rocked for a major event that was held in Alice Springs. When your hotel is compared to other hotels around the world there was no value for money. I could not even hav a shower with out the floor being covered in water. the fly wire door did not open or the sliding glass door.
Overnattede 7 nætter i juni 2023

8/10 Udmærket

Ross

Overnattede 1 nat i juni 2023