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Anmeldelser af Pousada Palácio de Estói - Small Luxury Hotels

5 out of 5
Pousada Palácio de Estói - Small Luxury Hotels
Rua de S. José, Estoi, Faro, Algarve

Anmeldelser

9,2

Fantastisk

Bedømmelse på 10 − Fremragende. 413 af i alt 647 anmeldelser" "
Bedømmelse på 8 − Udmærket. 172 af i alt 647 anmeldelser" "
Bedømmelse på 6 − Okay. 44 af i alt 647 anmeldelser" "
Bedømmelse på 4 − Dårligt. 10 af i alt 647 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 8 af i alt 647 anmeldelser" "

9,4/10

Rengøring

9,0/10

Service og personale

9,2/10

Faciliteter

9,0/10

Overnatningsstedets tilstand og faciliteter

9,0/10

Miljøvenligt

Anmeldelser

6/10 Okay

Verificeret rejsende

Synes godt om: Service og personale
Synes ikke om: Rengøring, værelsets komfort
Overnattede 1 nat i februar 2024

10/10 Fremragende

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 2 nætter i november 2023

8/10 Udmærket

Pranee

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 3 nætter i oktober 2023

6/10 Okay

Emma

Synes godt om: Service og personale
Synes ikke om: Overnatningsstedets tilstand og faciliteter, værelsets komfort
Flot hotel med pæn beliggenhed, men hotellet trænger generelt til en opdatering, sengen var dårlig og hotellet kunne være renere. Forventede mere ift. prisen. Morgenmaden var rigtig god og dejligt pool-område. Skuffende restaurant ift. aftensmad.
Overnattede 1 nat i september 2023

8/10 Udmærket

Tony

Overnattede 3 nætter i juli 2023

8/10 Udmærket

Mette

Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter, værelsets komfort
Romantic getaway
Absolutely lovely place. Big rooms and a good balcony - everything very tasteful decorated. The elevator was not working.
Overnattede 1 nat i februar 2020
Svar fra Marco Madaleno den 20. feb. 2020
Dear Guest, Thank you for choosing Pousada Palacio de Estoi and for taking the time to give us your feedback on your stay with us. We were pleased to hear that you enjoyed the location and comfort of our rooms, as well as the service provided by our team. Our guests’ comments are very important to us because we work hard every day to provide them with an excellent service. Thank you very much for your recommendation! We look forward to welcoming you again soon at Pousada Palacio de Estoi. Best regards, Pousadas de Portugal

10/10 Fremragende

Verificeret rejsende

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Fred og ro! Dejlige omgivelser - lidt langt fra Faro ca 150 - 200 i taxa hver vej
Overnattede 7 nætter i november 2019
Svar fra Marco Madaleno den 25. nov. 2019
Dear Guest, Thank you for choosing Pousada Palacio de Estoi for your stay with us. We would like to take this opportunity to thank you for taking the time to provide us with your feedback. We were happy to read your very positive comment about the location and comfort of our rooms. We were very pleased with your recommendation! We look forward to welcoming you again soon at our hotel. Best regards, Pousadas de Portugal

10/10 Fremragende

Verificeret rejsende

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Fantastisk hotel
Smukt hotel, smukke omgivelser. Rigtig fin service.
Overnattede 7 nætter i juli 2019
Svar fra Marco Madaleno den 1. okt. 2019
Dear Guest, Thank you very much for your comments regarding your recent stay at Pousada Palacio de Estoi. We were very pleased to hear that you enjoyed the service and quality of our Hotel, particularly how helpful our team was. I shared your comments with the whole team, who are very grateful for your kind words. We look forward to hosting you again at our resort in the near future. Best regards, Pousadas de Portugal

10/10 Fremragende

Anne

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Skønt, romantisk og chamerende sted - men kræver bil da byen ikke har noget særligt at byde på

10/10 Fremragende

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort

8/10 Udmærket

Arne, Birkerød

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Drømmeslot?
Fantastisk beliggenhed og udsigt. God service og fin morgenmad.

10/10 Fremragende

Anne

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Lovely architecture blending an old palace with ultra modern rooms and an infinity pool. The breakfast offers an extensive and delicious options. Dinner menu was varied and sophisticated. Highly recommended for a visit
Overnattede 4 nætter i april 2024
Svar fra Pousada de Estoi den 13. maj 2024
Dear Anne, On behalf of our entire team at Pousada Palácio Estoi - Faro, we would like to thank you for taking the time to provide us with your positive feedback. Your opinion is crucial for us to continue improving our service and anticipate our Guests' needs.It was a real pleasure for us to have you as our Guest, and we look forward to welcoming you again at Pousada Palácio Estoi - Faro.Best regards, Andreia GuerreiroFront Office Manager

10/10 Fremragende

Todd

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
This was an absolutely Gorgeous Boutique Hotel. The restored Palace was Breathtaking, and the staff were very kind and attentive
Overnattede 3 nætter i april 2024
Svar fra Pousada de Estoi den 6. maj 2024
Dear Todd, On behalf of our entire team at Pousada Palácio Estoi - Faro, we would like to thank you for taking the time to provide us with your positive feedback. Your opinion is crucial for us to continue improving our service and anticipate our Guests' needs.It was a real pleasure for us to have you as our Guest, and we look forward to welcoming you again at Pousada Palácio Estoi - Faro.Best regards, Andreia GuerreiroFront Office Manager

10/10 Fremragende

Anke

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Sehr schönes historisches Hotel mit modernen Zimmern ,entspannter Atmosphäre, tollem Blick vom Pool ins Umland und nettem hilfsbereitem Personal
Overnattede 1 nat i april 2024
Svar fra Pousada de Estoi den 6. maj 2024
Sehr geehrte Frau Anke,im Namen des gesamten Teams des Pousada Palácio Estoi - Faro möchten wir Ihnen für Ihr freundliches Feedback danken.Es ist ausgezeichnet für uns zu wissen, dass Sie einen angenehmen Aufenthalt bei uns hatten und dass wir Ihnen helfen konnten, schöne Erinnerungen zu schaffen.Wir freuen uns darauf, Sie bald wieder in unserem Pousada begrüßen zu dürfen!Mit freundlichen Grüßen, Andreia GuerreiroFront Office Manager

10/10 Fremragende

Antonia

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Architecturally beautiful hotel, both the old wing and the modern wing. Wonderful staff, very service minded. Great view. Delicious breakfast buffet. Great dining restaurant. Beautiful large pool.
Overnattede 8 nætter i marts 2024
Svar fra Pousada de Estoi den 6. maj 2024
Dear Antonia, On behalf of our entire team at Pousada Palácio Estoi - Faro, we would like to thank you for taking the time to provide us with your positive feedback. Your opinion is crucial for us to continue improving our service and anticipate our Guests' needs.It was a real pleasure for us to have you as our Guest, and we look forward to welcoming you again at Pousada Palácio Estoi - Faro.Best regards, Andreia GuerreiroFront Office Manager

10/10 Fremragende

castro

Rejste i en gruppe
Synes godt om: Faciliteter, overnatningsstedets tilstand og faciliteter
Fantastic property
Overnattede 3 nætter i marts 2024
Svar fra Pousada de Estoi den 13. maj 2024
Dear Castro, On behalf of our entire team at Pousada Palácio Estoi - Faro, we would like to thank you for taking the time to provide us with your positive feedback. Your opinion is crucial for us to continue improving our service and anticipate our Guests' needs.It was a real pleasure for us to have you as our Guest, and we look forward to welcoming you again at Pousada Palácio Estoi - Faro.Best regards, Andreia GuerreiroFront Office Manager

10/10 Fremragende

Robert

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great property. The staff was awesome. Nice and quiet area. Will look to stay there again next time we are in the area.
Overnattede 2 nætter i marts 2024
Svar fra Pousada de Estoi den 13. maj 2024
Dear Robert, On behalf of our entire team at Pousada Palácio Estoi - Faro, we would like to thank you for taking the time to provide us with your positive feedback. Your opinion is crucial for us to continue improving our service and anticipate our Guests' needs.It was a real pleasure for us to have you as our Guest, and we look forward to welcoming you again at Pousada Palácio Estoi - Faro.Best regards, Andreia GuerreiroFront Office Manager

10/10 Fremragende

Richard

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Beautiful hotel and surroundings. I appreciated the balcony upgrade. Nice dinner as well.
Overnattede 1 nat i marts 2024
Svar fra Pousada Palacio de Estoi den 20. mar. 2024
Dear Richard,Thank you for taking the time to share your feedback regarding your recent stay at our Pousada Palácio de Estoi. We are delighted to hear that you found our Pousada and surroundings beautiful, and we're thrilled that you appreciated the balcony upgrade. It's always a pleasure to enhance our guests' experiences whenever possible.We're also glad to know that you enjoyed your dinner with us. Providing delicious meals is an essential part of our commitment to ensuring a memorable stay for all our guests.We truly appreciate your kind words and hope to welcome you back for another wonderful experience in the future.Warm regards,Andreia GuerreiroFront Office Manager On behalf of the Team at Pousada Palácio de Estoi

10/10 Fremragende

Cherie, Sarnia

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Beautiful property in a lovely quiet setting. Lovely views from the patio areas to watch the sunset and surrounding area. Rooms were spacious and clean. Staff very friendly. Just a short drive into faro. The buffet breakfast was excellent.
Overnattede 2 nætter i februar 2024
Svar fra Pousada Palacio de Estoi den 8. mar. 2024
Dear Cherie,Thank you for taking the time to share your feedback with us. We're delighted to hear that you enjoyed your stay at our property. It's wonderful to know that you appreciated the beautiful surroundings, spacious and clean rooms, friendly staff, and the excellent buffet breakfast. Your kind words mean a lot to us!We strive to provide our guests with a memorable experience, and it's rewarding to hear that we succeeded in meeting your expectations. We hope to have the pleasure of welcoming you back for another enjoyable stay in the future. Thank you once again for choosing to stay with us.Best regards, Andreia Guerreiro Front Office ManagerOn behalf of the Team at Pousada Palácio de Estoi

10/10 Fremragende

Jo

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
POUSADA PALÁCIO ESTOI
My husband and I stayed for a long weekend. It was an amazing trip. The Pousada is fascinating and the old part and modern parts blend very well. Nothing was too much trouble for the staff who were helpful, polite and accommodating. I thoroughly recommend a visit. This is our first encounter of a Pousada and we intend to visit more of these beautiful places.
Overnattede 2 nætter i februar 2024
Svar fra Pousada Palacio de Estoi den 28. feb. 2024
Dear Jo,On behalf ot the Pousada Palacio de Estois Team, we would like to thank you very much for sharing your wonderful experience with us following your recent long weekend stay at our Pousada.We are thrilled to hear that you had an amazing trip and that you found our Pousada fascinating. It's fantastic to know that you enjoyed the seamless blend of the old and modern parts of our property. Our team works tirelessly to ensure that our guests feel welcome and well taken care of, so we're delighted to hear that nothing was too much trouble for them and that they were helpful, polite, and accommodating throughout your stay.We truly appreciate your recommendation and are honored to be your first encounter with a Pousada. We're glad to hear that you intend to visit more of these beautiful places, and we hope to have the pleasure of welcoming you back to our Pousada in the future.Once again, thank you for choosing to stay with us and for taking the time to share your feedback.Warm regards,Andreia GuerreiroFront Office Manager

10/10 Fremragende

Dragan

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great customer service!
Overnattede 1 nat i februar 2024
Svar fra Pousada Palacio de Estoi den 28. feb. 2024
Dear Dragan, On behalf of the Pousada Palacio de Estois Team, we would like to thank you for your positive feedback regarding our customer service. We are delighted to hear that you had a great experience with us. Your satisfaction is our priority, and we're grateful for the opportunity to have served you. We look forward to welcoming you back in the future.Best regards,Andreia GuerreiroFront Office Manager

10/10 Fremragende

Rebecca

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Relaxing getaway
The staff were very kind, there was a welcome basket of fruit in the room and they brought me extra waters and drinks. They even left us a rose on Valentine's Day. The room was clean and spacious, and it had a little balcony to enjoy the view.
Overnattede 4 nætter i februar 2024
Svar fra Pousada de Estoi den 25. feb. 2024
Dear Rebecca,Thank you so much for taking the time to share your experience with us! We're thrilled to hear that you enjoyed your stay at Pousada Palacio de Estoi.It's heartwarming to know that our staff's kindness and attention to detail made your stay special. We're delighted that you appreciated the welcome basket of fruit, the extra beverages, as well as the thoughtful gesture of the rose on Valentine's Day.We're glad to hear that you found your room to be clean, spacious, and with a view. Your comfort and satisfaction are our top priorities, and we're pleased that we could provide you with a memorable experience.We hope to have the pleasure of welcoming you back for another wonderful stay in the future!Warm regards, Andreia GuerreiroFront Office ManagerOn behalf of the team at Pousada Palácio de Estoi

6/10 Okay

Harvey

Rejste med partner
Synes ikke om: Rengøring
Historical Hotel liked. Could have had better service. Nicole and dime you too much for a 5 star hotel.
Overnattede 2 nætter i februar 2024
Svar fra Pousada Palacio de Estoi den 14. feb. 2024
Dear Mr. Harvey, We would like to thank you for sharing this information with us because we can only improve with the valuable feedback provided by our Guests. We would like to apologize for any inconvenience caused during your stay. We are sorry that our team and service did not meet your expectations. We hope that, nonetheless, your experience was positive. Thank you for staying with us! We sincerely hope you will give us one more opportunity to rebuild your trust in our team service and to recover your impression of the hotel.Kind regards,Andreia GuerreiroFront Office Manager

6/10 Okay

Mir

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Very isolated
It did not feel like a luxurious place except having access to sauna and that it is an extension of the palace. It had a nice view but because of the location there is nothing around the hotel. The room was a good size but the beds were a let down, not comfortable.
Overnattede 2 nætter i februar 2024
Svar fra Pousada de Estoi den 25. feb. 2024
Dear Mir, Thank you for taking the time to provide us with your feedback on your experience at Pousada Palácio de Estoi. Your opinion is crucial for us to improve how we work.We would like to sincerely apologize for not fully meeting your expectations and for any inconvenience this may have caused.We have shared your comments with our teams to ensure that improvements will be made.We would like to thank you for staying at Pousada Palácio de Estoi. We hope this experience has not tarnished your impression of our hotel permanently. We would be delighted to change it during your next stay.Kind regards,Andreia GuerreiroFront Office ManagerOn behalf of the Pousada Palácio de Estois Team

10/10 Fremragende

Hugh

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
This is a charming old palace in the hills that has been totally upgraded to modern standards. Excellent facilities, outdoor pool, dining room and parking. Historic garden and expansive views iver the Algarve.
Overnattede 2 nætter i februar 2024
Svar fra Pousada Palacio de Estoi den 6. feb. 2024
Dear Mr. Hugh, On behalf of our entire team at Pousada Palácio de Estoi, we would like to thank you for taking the time to provide us with your positive feedback. Your opinion is crucial for us to continue improving our service and anticipate our Guests' needs.It was a real pleasure for us to have you as our Guest, and we look forward to welcoming you again at Pousada Palácio de Estoi.Best regards, Andreia GuerreiroFront Office Manager

8/10 Udmærket

Robin

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Unique hotel worth a visit.
Amazing views over Faro. Excellent reception, bar and Resturant service and attention. Carolina’s welcome best we have had worldwide! Lovely clean room with large bed… however had troubles understanding the bath/shower/plug without any instructions and got parts wet that should have stayed dry and had a bath with heel holding down plug etc. Needs a small instruction sticker!
Overnattede 1 nat i januar 2024
Svar fra Pousada Palacio de Estoi den 2. feb. 2024
Dear Robin, On behalf of our entire team at Pousada Palácio de Estoi, we would like to thank you for taking the time to provide us with your feedback. Your opinion is crucial for us to continuously improve in anticipating our Guests' needs, preferences, and expectations.We were glad to hear that, overall, you enjoyed your stay at Pousada Palácio de Estoi. At the same time, we would like to apologize for not fully meeting your expectations in some instances. We are sorry for any inconvenience caused. We have shared your comments with our teams to ensure that improvements will be made.It was a real pleasure for us to have you as our Guest, and we hope you will give us another opportunity to welcoming you again at Pousada Palácio de Estoi and regain your trust during your next visit.Warm regards, Andreia GuerreiroFront Office Manager

10/10 Fremragende

Jacques

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Overnattede 6 nætter i oktober 2023

4/10 Dårligt

Verificeret rejsende

Synes godt om: Overnatningsstedets tilstand og faciliteter
Synes ikke om: Rengøring, service og personale
Overnattede 1 nat i januar 2024

8/10 Udmærket

Joseph

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Christmas holiday
Lovely hotel , friendly and efficient staff . Excellent location.
Overnattede 6 nætter i december 2023

10/10 Fremragende

David

Overnattede 2 nætter i december 2023

10/10 Fremragende

Miguel, Pompano Beach

Rejste med partner
Synes godt om: Faciliteter
Excellent service and the staff is awesome. The Palacio is beautiful and at a wonderful location. Thank you to the entire team!
Overnattede 4 nætter i december 2023

8/10 Udmærket

John

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Ambiance and accomodation

2/10 Forfærdeligt

Julia

Overnattede 3 nætter i november 2023

8/10 Udmærket

Samzie

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Beautiful hotel but lacking soul
The old part of the hotel is very beautiful but the new section where our room was felt like walking through a modern art museum. While it was comfortable & the service was great it felt soulless . Maybe it’s nicer in summer .
Overnattede 1 nat i december 2023

10/10 Fremragende

Abdulhamid, Chicago

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Very welcoming staff. Breakfast and parking great added value. Beautiful well maintained hotel.
Overnattede 1 nat i december 2023

10/10 Fremragende

Cristal

Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i november 2023

10/10 Fremragende

Michele

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Absolutely magnificent palace hotel. Top notch staff, luxury accomodation, great breakfast. A true ten stars.
Overnattede 1 nat i november 2023

6/10 Okay

Ronald

Synes godt om: Rengøring, værelsets komfort
Overnattede 1 nat i november 2023

10/10 Fremragende

Stuart

Overnattede 1 nat i november 2023

10/10 Fremragende

Michel

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Très bel hôtel près des commerces en voiture (10min) Personnel très courtois et serviable.
Overnattede 4 nætter i november 2023

10/10 Fremragende

Dieter

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
gerne wieder
Overnattede 6 nætter i november 2023

10/10 Fremragende

Eric

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The pousada is beautiful and unique. We really enjoyed our stay.
Overnattede 2 nætter i oktober 2023

10/10 Fremragende

Stephen

Overnattede 2 nætter i oktober 2023

10/10 Fremragende

Xiomara

Overnattede 2 nætter i oktober 2023

10/10 Fremragende

Guy

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Très beau palace avec superbe vue
Overnattede 5 nætter i oktober 2023

8/10 Udmærket

David

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Good views
Overnattede 5 nætter i oktober 2023

10/10 Fremragende

Robin

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Lovely Palace
The palace was a lovely place to visit. The grounds are pleasant and very Royal. The room had a much different feel. The bed was a bit hard, however we did have two down comforters in our closet that softened the mattress. I was off-put when I asked for ice and was directed to a gas station just a left turn off the property. That all being said, the included breakfast was terrific and well presented! A great start to the day. Just a tip, if you drive through Faro - make sure to go all the way to the waters edge to visit/sightsee. Faro was disappointing to us as a city.
Overnattede 2 nætter i oktober 2023

10/10 Fremragende

Virginia, Salem

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Lovely public areas Rooms were clean, but a long walk to get there.
Overnattede 1 nat i oktober 2023

8/10 Udmærket

Olivier

Rejste med familie, Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Endroit exceptionnel, magnifique, équipe impeccable, piscine chauffée vraiment sympa toute fois le lieu est assez isolé et loin des commodités.
Overnattede 1 nat i oktober 2023

6/10 Okay

James

Synes ikke om: Overnatningsstedets tilstand og faciliteter
Sunny travels
The hotel is a little worn, and short staff They are hiring temps from agencies to fill void . The old Palace is an amazing building. They need to put some money into it to keep it in the condition. It should be kept it. I would stay there again I don’t think you’re staying in a luxury hotel.
Overnattede 2 nætter i oktober 2023