Dear Annette,Thank you for taking the time to share your feedback with us. We value all guest comments as they help us to continually improve our services.We apologize for any inconvenience you experienced during your stay. It's true that we do not advertise televisions in our rooms, as we focus on providing a peaceful and relaxing atmosphere for our guests to enjoy the beautiful surroundings. However, we understand that this may not suit everyone's preferences, and we appreciate your feedback on this matter.Regarding the cleanliness issues you mentioned, we take your concerns seriously. We have a rigorous cleaning protocol in place, and it appears that there was a lapse in our usual standards during your stay. We will address this with our housekeeping team to ensure it doesn't happen again in the future.We're also sorry to hear about the noise disturbance you encountered. We strive to provide a tranquil environment, and we will investigate this issue to ensure that our guests can enjoy a peaceful stay.As for pricing, we do offer a range of room categories to accommodate different budgets, and we believe our rates are competitive for the area and the quality of service we provide. We appreciate your feedback on this matter and will take it into consideration for future pricing adjustments.Once again, thank you for your feedback, and we hope to have the opportunity to welcome you back to Hotel Østersø in the future and provide you with a more enjoyable experience.Best regards,Hotel Østersø

Dear Lars Skall,Thank you for taking the time to share your feedback about your recent stay at Hotel Østersø. We appreciate your review and your rating of 8 out of 10.We're delighted to hear that you had a positive experience during your stay. Your satisfaction is our top priority, and it's always rewarding to know that our guests had an enjoyable time at our hotel.If you have any specific comments or suggestions on how we can further improve and make your next stay even better, please feel free to share them with us. We value your input and use it to enhance our services.Thank you for choosing Hotel Østersø, and we look forward to welcoming you back in the future.Warm regards,Hotel Østersø

Dear John,Thank you for taking the time to leave a review on Hotels.com. We see that you've given us a 2 out of 10 rating, and it's clear that we have significant room for improvement to meet the high standards we strive for at Hotel Østersø.While specific details of your experience are not provided, your rating alone speaks volumes, and we take it very seriously. Whether your concerns were with our service, facilities, cleanliness, or overall guest experience, we are committed to understanding and addressing these areas.We value your feedback immensely as it is crucial in guiding us towards better serving our guests. We would greatly appreciate any additional insights or specific comments you could share about your stay. This will help us to pinpoint the areas where we need to focus our improvement efforts.We hope that this experience will not deter you from considering us in the future. We are dedicated to making things right and would welcome the opportunity to show you the true quality of a stay at Hotel Østersø.Warm regards,Hotel Østersø

Dear Lis d.,Thank you for taking a moment to share your experience with an 8 out of 10 rating on Hotels.com. We're thrilled to hear that you found our self-service check-in process smooth and easy – it's like having a magic key to your room, minus the magic wand!We're also delighted that our breakfast was a hit. Our kitchen team puts in a fantastic effort to start your day on a delicious note, and it sounds like they've hit the right chords with you. Plus, hearing that our service at breakfast shone bright is the cherry on top of our hotel sundae.Your comment on the good value of your stay is music to our ears. We strive to provide a comfortable and enjoyable experience at a price that doesn't break the bank, and it's wonderful to know we're on the right track.Once again, thank you for choosing Hotel Østersø, and for your kind words. We look forward to welcoming you back – hopefully turning that great 8 into a perfect 10!Warm regards,Hotel Østersø

Dear Stig,Thank you so much for taking the time to leave a review and for awarding us a 4 out of 5 rating on Expedia. We're thrilled to know that your stay at Hotel Østersø was largely positive and enjoyable!While we're happy to see such a favorable score, we also recognize that there's always room for improvement. We would love to know more about your stay – what you enjoyed and what areas we could enhance to make your next visit a perfect 5-star experience. Whether it was the charm of our location, the cleanliness of our rooms, the quality of our service, or any other aspect, your specific feedback is invaluable.Your satisfaction is important to us, and we aim to provide a memorable and comfortable stay for all our guests. We look forward to the opportunity to host you again, and next time, we'll strive to turn that great 4 into an exceptional 5!Warm regards,Hotel Østersø

Dear Jan,Thank you so much for your review on Expedia and for awarding us a solid 4 out of 5 rating! We're delighted to know that your experience at Hotel Østersø was largely positive.It's always encouraging for us to hear that our guests have enjoyed their stay, but we also recognize that there's always room for improvement. Since specific details of your stay weren't mentioned, we're curious about what elements you particularly enjoyed and where we could do even better. Whether it was our unique location, the cleanliness of our rooms, the quality of our breakfast, or the efficiency of our services, we'd love to hear more about what made your stay enjoyable, as well as any suggestions you have for improvement.Your feedback is invaluable to us as we continually strive to enhance our guest experience. We hope to have the pleasure of welcoming you back in the future, and we'll aim for that perfect 5 out of 5 on your next visit!Warm regards,Hotel Østersø

Dear Emma d.,Thank you for taking the time to share your experience with us. We are always eager to hear feedback, especially when it shows us areas for improvement.We noticed that your score reflects some disappointment. We would greatly appreciate if you could provide us with more specific feedback. Understanding what aspects of your stay did not meet your expectations would be invaluable to us. Was it the room, the amenities, or perhaps something about our service?At Hotel Østersø, we strive to ensure that every guest enjoys their time with us, and it seems we fell short in your case. Please rest assured that we take your comments seriously and will use them to enhance our services and facilities.We are committed to providing a comfortable and enjoyable experience for all our guests, and we hope to have another opportunity to show you the true quality and hospitality that Hotel Østersø is known for.Thank you again for your feedback, and we hope to welcome you back in the future under more favorable circumstances.Warm regards,Hotel Østersø

Dear Claus,Thank you for taking a moment to rate your recent stay at Hotel Østersø. We see that we've earned a score of 6 out of 10 from you, and we take this feedback seriously.While we're glad that your experience had some positive aspects, it's clear that there were areas where we didn't fully meet your expectations. We would greatly appreciate it if you could provide more specific feedback on what aspects of your stay influenced this rating. Your insights are invaluable to us in our efforts to improve and provide a better experience for all our guests.We are committed to providing our guests with the best possible experience, and your constructive feedback is a crucial part of this process. We hope to have the opportunity to host you again and improve upon the score you've given us, striving to make your next stay a perfect 10.Warm regards,Hotel Østersø

Dear Steen,Thank you for sharing your thoughts regarding your recent stay at Hotel Østersø. We appreciate your candid feedback, as it helps us identify areas where we can improve.We are sorry to hear that your experience did not meet the expectations set by your previous visits. Our hotel indeed has a rich history and character, and we aim to maintain its charm while ensuring comfort and functionality for our guests. However, your comments suggest we might need to re-evaluate our maintenance efforts. We assure you that our goal is not merely to "earn money on rent until it is torn down," but rather to provide a memorable and comfortable stay for all our guests.Regarding your experience with the breakfast, we're glad to hear it was acceptable, though we understand it may have seemed limited. We continuously work on improving our breakfast offerings and will take your feedback into account as we do so.We do understand your concerns about the planned new hotel and residential project on the site. It's a significant change, and we are navigating this transition as best as we can while still trying to deliver a quality experience for our guests.Your insights are invaluable to us, and we hope you will notice improvements should you choose to stay with us again in the future. We are committed to ensuring our guests have a pleasant and satisfying experience, and your feedback is a crucial part of that process.Thank you once again for your review, and we hope to have the opportunity to better serve you in the future.Best regards,Hotel Østersø

Dear Benny,It seems we've scored a "2 out of 10" in the grand Hotel Østersø guest review championship – ouch! While we may have missed the mark for a winning score this round, we're eager for a chance to turn that deuce into a perfect ten during your next visit!We're curious to hear your full story – what led to the low score? Did we bobble the ball with our room comfort, or was it our streamlined check-in process that threw you offside? Your feedback is the coach's advice we need to improve our game.Please do reach out with details, so we can tackle the issues head-on. Remember, our goal isn't just to play the hospitality game; it's to be champions of it for every guest, every time.Looking forward to setting up a rematch for a better experience on your next stay!Cheerful regards and a high-five for good sportsmanship,Hotel Østersø

Dear Ida,Thank you for sharing your thoughts on your recent stay at Hotel Østersø. We truly appreciate your compliments on our cleanliness and location, as these are aspects we take great pride in.We're sorry to hear that certain aspects of your experience did not meet your expectations. Comfort is a priority for us, and we regret that we fell short in this area for you. We'd be grateful to learn more about how we might improve the comfort level for our guests.Regarding the breakfast, your feedback is concerning, and we take it very seriously. It's disappointing to know that it didn't appear appetizing to you, and we will certainly review our presentation and offerings.We aim to provide a seamless experience with our check-in system, and we're saddened to hear that it made the hotel feel forlorn to you. We're always looking for ways to ensure our guests feel welcomed and at ease upon arrival, even without a traditional reception.We would cherish the opportunity to regain your trust and hope you will consider staying with us again so we can provide you with a better experience. If you do choose to return, please reach out to us directly so we can ensure your comfort and dining needs are met with the highest standard.Warmest regards,Hotel Østersø

Dear Anonymous,Thank you for awarding Hotel Østersø an encouraging 8 out of 10 rating. It's wonderful to hear that your stay with us was largely enjoyable and that we met many of your expectations.We are particularly proud of our idyllic location by the water and our commitment to cleanliness. Your high rating is a testament to the efforts of our team to ensure that our guests have a memorable stay.However, we do acknowledge that there's always room for improvement. We would love to hear more about what you enjoyed and any suggestions you might have that could make your next visit even more satisfying.Remember, for your next stay, please do read the pre-arrival information we send as it contains valuable details that could enhance your experience. Our guest book also provides helpful tips and guidelines to help you navigate our amenities, including how to easily purchase additional services like early check-in or check-out.We're looking forward to the opportunity to host you again and aim for that perfect 10!Best regards,Hotel Østersø

Hello Jurjan,Thank you for sharing your thoughts with us. We genuinely value all guest feedback, as it helps us to understand where we excel and where there's room for improvement.It seems we didn't meet all your expectations during your stay, and for that, we sincerely apologize. We'd greatly appreciate more specific feedback, if you'd be willing to share, so we can address any issues directly and work towards bettering our services for future guests.Thank you for choosing Hotel Østersø. We hope you'll consider giving us another opportunity to serve you better in the future.Warm regards,Hotel Østersø.

Dear Hans,Thank you for giving Hotel Østersø an 8 out of 10 rating! We are delighted to know that you had a pleasant stay with us.Your feedback is crucial in helping us maintain high standards of service and accommodation. If there’s anything specific you’d like to highlight that would make our hotel even better, please feel free to share. Your satisfaction is our priority.Thank you once again for choosing Hotel Østersø, and we look forward to welcoming you back in the near future for another enjoyable stay.Warm regards,Hotel Østersø

Dear Thomas Fogh,Thank you for sharing your feedback about your stay at Hotel Østersø. We are sorry to hear that certain aspects did not meet your expectations and appreciate your rating as it helps us understand where we need improvement.Please know, our team is available 24/7 via phone to assist with any questions or needs during your stay. Your comfort and satisfaction are our priorities, and we will work diligently to enhance the areas you've highlighted.Despite these concerns, we hope to have the opportunity to welcome you back for a more enjoyable experience in the future.Warm regards,Hotel Østersø

Dear Anonymous,Thank you for your feedback and for taking the time to write about your experience at Hotel Østersø. We are pleased to know that you had an enjoyable stay with us and appreciate your high rating of 8 out of 10!We understand your concern regarding the absence of a TV in the room. We aim to offer our guests a calm and relaxing atmosphere, and thus have made the decision not to include televisions in the rooms. We hope this contributes to a more peaceful experience for our guests, allowing for quality time and serene relaxation.If you have any further comments or suggestions, we are always open to feedback, enabling us to enhance and provide an even better service to our guests in the future.Thank you again for choosing Hotel Østersø, and we hope to welcome you back soon!Warm regards,Hotel Østersø

Kære Frank d.,Tak for at tage dig tid til at give feedback på dit ophold på Hotel Østersø. Det er essentielt for os at forstå vores gæsters oplevelser for kontinuerligt at kunne forbedre os.Det glæder os at høre, at du fandt vores hotel rent. Vi prioriterer rengøring højt og arbejder hårdt for at sikre, at alle vores værelser er pæne og rene for vores gæsters komfort.Vi beklager, at du følte, at hotellet manglede komfort og virkede faldefærdigt. Vores bygning har en lang historie, og vi forsøger at bevare dets charme, mens vi samtidig sørger for et komfortabelt ophold for vores gæster. Dine bemærkninger om en stemning af "forladthed" tages seriøst, og vi vil tage det op i vores team for at finde måder, hvorpå vi kan forbedre atmosfæren.Dit forslag om en elkoger og en kop/glas på værelset er noteret. Selvom vi ikke reklamerer med elkogere på værelserne, forstår vi vigtigheden af små bekvemmeligheder, og vi vil overveje din feedback i vores kommende forbedringer.Tak igen for at dele din oplevelse. Vi håber at få muligheden for at byde dig velkommen igen og give dig en bedre oplevelse næste gang.Med venlig hilsen,Hotel Østersø.

Dear Henriette d.,Thank you for taking the time to rate and review Hotel Østersø. We value your feedback and aim to provide the best service possible to all our guests.A score of 6 out of 10 indicates there might have been some aspects of your stay that did not meet your expectations. We would greatly appreciate any additional feedback or specifics that can help us improve our services and offerings.Our goal is always to offer an exceptional experience, and understanding where we may have fallen short will assist us in enhancing our services for future guests.If you have any specific concerns or suggestions, please don't hesitate to get in touch with us directly. Your insights will be invaluable for our continuous improvement.Thank you once again for choosing Hotel Østersø. We hope to have the opportunity to welcome you back and provide an even better experience on your next visit.Warm regards,Hotel Østersø.

Dear Irene d.,Thank you so much for taking the time to rate Hotel Østersø and for giving us a score of 8 out of 10. We are delighted to see that you had an overall positive experience during your stay with us.While we are pleased with the positive score, we are always striving for perfection and would love to know how we could have made your stay a perfect 10. Any specific feedback or recommendations you might have will be invaluable to us as we continuously aim to improve and enhance the experience for our guests.Thank you once again for choosing Hotel Østersø for your stay in Aabenraa. We truly value your patronage and hope to welcome you back in the near future, aiming to exceed your expectations next time.Warm regards,Hotel Østersø.

Dear Martin Bo,Thank you for rating your stay at Hotel Østersø. We aim to provide the best experience for our guests, and while a 6 out of 10 suggests you had a decent stay, we're always looking to improve.It would be very helpful if you could provide specific feedback about your experience, as this assists us in identifying areas we can enhance. Whether it’s related to our rooms, services, or any other aspect of your stay, your insights are invaluable.Remember, we're a phone call away 24/7 and always eager to assist our guests. Your comfort and satisfaction are our top priority, and we hope to have the chance to serve you better in the future.Best wishes,Hotel Østersø.

Dear jeannie d.,Thank you for taking the time to rate and review Hotel Østersø. We truly aim for all our guests to have a fantastic experience, so it's disappointing to see we didn't meet your expectations this time around.While we don't have detailed feedback from you on the specifics of your stay, we would genuinely appreciate understanding what areas we fell short in. Our main goal is to continually improve and ensure all our guests leave with fond memories.If you have any additional comments or suggestions, we would be grateful if you could share them with us either directly or via email.Thank you for staying with us, and we hope to have another opportunity to serve you better in the future.Warm regards,Hotel Østersø

Dear Hans Just d.,Thank you for taking the time to share your experience and for giving us a 6 out of 10 rating. We aim to meet or exceed all of our guests' expectations, so we're sorry to hear that your stay fell short in some areas.We would greatly appreciate more specific feedback so we can better understand where we have room for improvement. Was it our facilities, cleanliness, or perhaps the concept of limited staff presence due to our email-based communication?You may have missed some information we typically send out via email before guests arrive. Our intent is to make check-in as streamlined as possible and to respect your time. If there were aspects of your stay that weren't clear, we apologize for any inconvenience you may have experienced.We hope you'll consider staying with us again. We're continually working to improve our services and facilities to offer a better guest experience.Best regards,Hotel Østersø

Dear Peter Thue,Thank you for your positive rating of 8 out of 10 for your stay at Hotel Østersø. We're thrilled to hear that your experience with us met your expectations to a great extent.We would be grateful if you could share more details about what you enjoyed during your stay, and if there's anything specific we can improve upon. Your feedback is invaluable to us as we continue to enhance our guest experience.We're particularly pleased to offer a self-check-in system that allows our guests to quickly and efficiently get settled in. And in case you didn't get a chance to experience it, we also have a guestbook filled with almost all the information you could need during your stay.We look forward to welcoming you back to Hotel Østersø on your next visit to Aabenraa!Best regards,Hotel Østersø

Dear Lars,Thank you for taking the time to review your stay at Hotel Østersø and for giving us a 6 out of 10 rating. We're glad to hear you found the room to be clean, as we take cleanliness seriously here. However, we're sorry to hear you felt the rest of the experience was "kedeligt og forladt" (boring and abandoned).Our aim is to offer guests a comfortable and efficient stay, and it sounds like we fell short of that mark in some areas. We do offer a unique concept without a reception, aiming to give our guests a smooth and quick check-in and check-out experience. If you felt that something was missing or overlooked, we would appreciate any more specific feedback you could provide.As a point of information, we have a 24/7 phone line available if you need to reach out with any queries or concerns during your stay. Our guestbook also includes nearly all the information you may require.We hope you'll consider giving us another chance in the future to make your stay more fulfilling.Best regards,Hotel Østersø

Dear Henrik,Thank you for your review and for giving us a 6 out of 10 rating. While we're glad to hear that some aspects of your stay were satisfactory, we recognize that there's room for improvement.We would appreciate further insights into what areas could have made your stay a 10 out of 10 experience. We strive for cleanliness and efficiency, aiming to make every stay as comfortable as possible. If there were specific amenities or services that you found lacking, we'd love to know more to better our offerings.Our unique reception concept was developed to eliminate the time guests typically spend in queues at the front desk. We aim to provide all necessary information via email prior to arrival, and we’re always available 24/7 via phone should you have any questions or concerns. Did you find this pre-arrival information helpful?We offer a variety of room categories to meet the needs and budgets of our diverse guest base. If your room didn't meet your expectations, we apologize and hope you might consider one of our upgrade options in the future.Again, thank you for your feedback. We genuinely value your insights as they assist us in our ongoing efforts to enhance the guest experience.Best regards,Hotel Østersø

Dear Hannah,Thank you for taking the time to share your experience at Hotel Østersø. We regret to hear that your stay didn't meet your expectations, and your feedback is very important to us.Your 2 out of 10 rating definitely has us concerned, and we would love to know more details so that we can address any shortcomings. While our hotel may not be the newest, we do prioritize cleanliness and strive to offer an efficient, comfortable experience for all of our guests.We apologize if you were not pleased with the room you received. We offer a range of room categories and the price does correspond with the size and amenities. If there were specific elements you were dissatisfied with, we would greatly appreciate additional feedback.Our concept of limited reception hours is designed to expedite the check-in and check-out process, while also saving guests time. All necessary information is sent via email prior to your stay, aiming to prepare guests for a seamless experience. Did you have a chance to read the pre-arrival information we sent?Despite not having a traditional reception setup, we're available 24/7 via phone for any immediate concerns or queries. We hope you took advantage of this service.If daily room cleaning was an issue, we offer this service upon request. We do give guests the choice to participate in our eco-friendly initiative by reusing towels, as outlined in our guestbook.Again, thank you for your feedback, and we would be grateful for more details that could help us improve.Best regards,Hotel Østersø

Dear Natalija,Thank you for rating us 4 out of 5! We're glad to see that your voyage to Hotel Østersø was largely a pleasant one. While we didn't quite hit the perfect mark, we're always eager to learn how we can make it a full 5-star experience for you next time.Your feedback is like a compass to us, pointing in the direction of improvement. So if you have any specific areas or suggestions, please don't hesitate to share.Thank you for choosing Hotel Østersø, and we hope to see you on the shores again soon!Best wishes,Hotel Østersø.

Hi Jane,Thank you for your kind rating of 8 out of 10 for Hotel Østersø on Hotels.com. We're glad to know that you had a positive experience overall. We're always striving for perfection, so if there's anything specific you feel we could improve on or any additional feedback, please do share. We value the insights of our guests as they help us enhance our offerings.We hope to have the opportunity to serve you again in the future and aim for that perfect 10!Best wishes,Hotel Østersø

Dear Per d.,Thank you for taking the time to rate and review Hotel Østersø. We genuinely value all feedback, even when it points out areas where we can improve.We would truly appreciate more detailed feedback about your stay, so we can understand the specific areas that may have fallen short of your expectations. This helps us tailor our services and make necessary improvements.If your concerns are related to the facilities or the historic nature of our hotel, we'd like to emphasize that we continuously work on enhancing our offerings while preserving the hotel's unique charm.Regardless of the specifics, we're here to listen and adapt. We hope you might consider staying with us again in the future, as we are committed to improving and exceeding our guests' expectations.Best wishes,Hotel Østersø.

Dear Hans Christian,Well, it seems we missed the mark for you, didn't we? Two out of ten feels like getting socks for Christmas when you were hoping for a bicycle. We're genuinely sorry to hear you didn't have the experience you hoped for at Hotel Østersø.We would genuinely appreciate it if you could provide more detailed feedback on your stay, so we can understand where we may have gone astray. We’re continuously working on improving our services, and we value insights from our guests.Nevertheless, we hope you at least enjoyed the free coffee at the entrance to our breakfast restaurant, the fantastic internet, or the easy access to the beach and our separate building with the restaurant and bar. If not, well... there's always next time!We appreciate your feedback, and we hope you might give us another chance in the future to turn that 2 into a perfect 10!Best Regards,Hotel Østersø

Dear Bente,Thank you for taking the time to rate your stay at Hotel Østersø, and for awarding us a 6 out of 10. While we're glad to know that we met some of your expectations, we're naturally curious about what we could have done better to provide you with a more fulfilling experience.As a budget-friendly hotel with various room options and a focus on self-service, we strive to meet the diverse needs and preferences of our guests. We'd appreciate any specific feedback or comments you may have, so we can understand what might have led to this rating.Should you have any thoughts to share, please don't hesitate to reach out to us directly. Your insights are invaluable in helping us continually improve our services.We hope you enjoyed the rest of your time in Aabenraa, and we'd love the opportunity to welcome you back to Hotel Østersø in the future.Best regards,Hotel Østersø

Dear Susan d.,Oh my, what an adventurous stay you had with us at Hotel Østersø! It seems your room turned into a bit of a nocturnal nature preserve. Now, I must admit, as intriguing as the prospect of exotic creatures like cockroaches might be, we don't usually accommodate them at our establishment. Our rooms are generally insect-free zones, save for the occasional natsværmer (moth) who is eager to read over our guests' shoulders.We did take your claim seriously, and in a daring expedition reminiscent of an Indiana Jones movie, we summoned our very own insect expert. With a magnifying glass and an adventurer's spirit, he inspected the premises and found that the only trace of a cockroach was in the creativity of your description.It's curious how a warm summer night with open windows and lights can turn a room into a siren call for insects, almost as if they're attracted to it. Our rooms do come equipped with a fascinating innovation called "windows that close." Next time, we might recommend giving them a try!We understand that your stay didn't live up to expectations, but it seems our insect-themed experience isn't quite what you were looking for. Should you decide to return, we'll be happy to show you our comprehensive guest book, filled with valuable tips like how to keep uninvited insect guests out, or where to find the delightful free coffee on the 1st floor.Wishing you bug-free travels in the future, and if you ever need a place to stay that doesn't require an entomology degree, you know where to find us.Buzzing regards,Hotel Østersø

Dear Charlotte,Thank you for taking the time to rate and review Hotel Østersø. We value all feedback from our guests, and your rating of 6 out of 10 is an opportunity for us to understand where we met your expectations and where we might improve.We always aim to provide a pleasant experience at our hotel, conveniently located by the water in Aabenraa. Your insights into what could be improved would be invaluable to us. We would love to know more about your experience so we can take any necessary steps to enhance our services.If there was something specific you were unhappy with, such as room size or amenities, please remember that we offer various room categories and upgrades to meet diverse needs. Our guestbook also provides comprehensive information about our hotel's offerings.In case you missed out on some amenities, like our free coffee on the 1st floor or our 24/7 phone reception, we want to remind future guests to invest a little time in reading the information we send by email before arrival. This helps ensure that you have all the important details to make the most of your stay.Should you choose to stay with us again, we would be more than happy to assist you in selecting a room that perfectly suits your preferences. Please don't hesitate to contact us directly.Wishing you all the best in your future travels, and we hope to welcome you back to Hotel Østersø soon.Best regards,Hotel Østersø

Dear Morten,Thank you so much for your perfect score! We're overjoyed to see that you had a fantastic experience at Hotel Østersø.Your satisfaction is our greatest reward, and we're looking forward to welcoming you back for another delightful stay soon.Warm regards,Hotel Østersø

Hello Marie,Thank you for your feedback. We are pleased to hear that our self-check-in process worked well for you and that you appreciated the cleanliness of our hotel and the comfort of our beds. We are also glad you enjoyed the stunning view and the location of the hotel.We understand that the hotel's vintage charm may not appeal to everyone. While our building does wear its age proudly, we ensure it is well maintained in terms of cleanliness and service.As for the hotel appearing to be empty during your check-in, we've designed our processes to be as efficient as possible to minimize waiting times. This means guests can often check-in and out quickly without running into many other guests.We appreciate your understanding and hope you'll consider staying with us again, we would love to serve you in the future.Best regards,Hotel Østersø

Hello Heidi,Thank you for your review and for taking the time to share your experience at Hotel Østersø. We're glad to hear that you enjoyed our delicious breakfast and the service provided by our team.Regarding the hotel building and interior, it's true that our hotel has a rich history, having once been a school and now serving as a hotel again. We've endeavored to maintain a balance between preserving its unique character and providing modern comforts. We take cleanliness very seriously, and we're glad you noticed it during your stay.We understand your comments about the lack of TV and kettle in the room. We aim to provide a tranquil environment for our guests and, as part of our service, we offer free coffee in the common area on the first floor, right next to our breakfast restaurant. We don't advertise TVs in our rooms, as we hope guests will enjoy the beautiful surroundings and the fantastic internet service we provide.As for the pricing, we believe we offer good value considering our prime location and the services we provide. However, we understand everyone has different expectations and we appreciate your feedback.We do hope to have the opportunity to welcome you back in the future and strive to make your next stay even better.Best regards,Hotel Østersø

Hello Andre,Thank you for taking the time to review our hotel. We're sorry to see that your stay didn't meet your expectations. As we are dedicated to improving our services, we'd be grateful if you could provide us with more detailed feedback.We understand that everyone has different preferences when it comes to accommodations. Our hotel is quite unique and we've put in a lot of effort into preserving its original charm, which might not be to everyone's taste. That being said, we take great pride in our cleanliness and customer service, and we're always looking for ways to enhance our guests' experience.Please feel free to contact us directly to discuss any specific concerns you might have had during your stay. We would appreciate the opportunity to learn more and make improvements where necessary.Thank you again for your feedback. We hope to have another chance to host you in the future and improve your impression of our hotel.Best regards,Hotel Østersø

Dear Kim,Thank you for rating your recent stay at Hotel Østersø. We're pleased to know that you had a good experience with us and rated us 8 out of 10.While we're happy to see a high score, we understand that there's always room for improvement. As we strive to provide the best experience for our guests, we would appreciate it if you could share more about your stay.Please don't hesitate to let us know what aspects of our hotel you particularly enjoyed and where we could make improvements to make your next visit a perfect 10. We highly value our guests' feedback as it helps us better serve you and all future guests.Thank you once again for your review. We look forward to welcoming you back in the future.Best Regards,Hotel Østersø

Dear Ole,Thank you for taking the time to rate your stay at Hotel Østersø. We are glad to see that you had a positive experience and we appreciate your score of 8 out of 10.While we are happy with your high rating, we believe there's always room for improvement and we continuously strive for the full score of 10. Therefore, we would love to hear more about your experience. What aspects did you particularly enjoy, and where do you see potential for improvement? Your feedback is extremely valuable to us as it helps us to continue improving our services.Thank you once again for your review. We hope to have the pleasure of welcoming you back soon, with the aim of turning that 8 into a perfect 10!Best Regards,Hotel Østersø

Dear Gunnar,Thank you very much for your perfect rating of 10 out of 10! We are thrilled to know that your stay at Hotel Østersø was up to your satisfaction.Your positive review affirms our efforts to offer guests an enjoyable stay. It truly warms our hearts to know that you had a wonderful time at our hotel and enjoyed its charming location by the sea.Should you ever find yourself back in Aabenraa, we would be absolutely delighted to welcome you back to our hotel for another great experience.Best regards,Hotel Østersø

Dear Hanne Bech,Thank you so much for taking the time to leave us a rating. We're pleased to see you've rated your stay an 8 out of 10! It's always our goal to provide a memorable and enjoyable experience for our guests.If there's anything else we could have done to elevate your stay to a perfect 10, or if you have any additional comments or suggestions, we'd be very interested in hearing from you. Continuous improvement is at the heart of what we do, to make sure we provide the best experience possible for our guests.We look forward to welcoming you back to Hotel Østersø in the future. Safe travels!Best regards,Hotel Østersø

Dear Anders,Thank you for your review and for giving us a solid 6 out of 10! We appreciate your feedback as it helps us to improve.If you have any specifics that you believe we could improve on, we would love to hear from you. We always strive to make our guest's stay as enjoyable as possible, and your input is invaluable in this regard.Remember, our hotel offers a variety of room categories to cater to different needs and budgets. Next time, you might want to consider exploring our upgraded room options for an even better experience.And don't forget, our 24/7 phone support is always ready to help you out during your stay. We also have a comprehensive guestbook full of information about our hotel and its amenities.We hope to see you back at Hotel Østersø soon, and we'll do our best to turn your 6 into a 10!Best regards,Hotel Østersø

Dear Jytte,Thank you so much for your positive review and for your score of 8 out of 10! We're thrilled to hear that you enjoyed your stay, the view of the fjord, our comfortable beds, and our breakfast.Your advice to future guests to read the hotel's information before arrival is invaluable, and we appreciate your helping to spread the word about how this can enhance their stay.In regards to the mini fridge and electric kettle, while we currently do not have these amenities in the rooms, we do offer a communal fridge on the 2nd floor and complimentary coffee on the 1st floor by the entrance to the breakfast restaurant.We will take your suggestion into consideration as we continually strive to improve our guest experience. We hope to see you back again soon at Hotel Østersø.Best regards,Hotel Østersø

Dear Anonymous,Thank you for leaving us an 8 out of 10 review. It seems we're not quite at the top of the leaderboard, but we're pretty close! We're pleased to see that you enjoyed your stay overall at Hotel Østersø.As we always strive to improve and make our guests' stay even better, we would love to know what we could do to turn your 8 into a perfect 10. Any specific feedback you could share would be greatly appreciated!We look forward to welcoming you back to our hotel in the future and aim to offer you an even better experience.Best regards,Hotel Østersø

Dear Poul,Thank you for taking the time to review our hotel. It appears from your score that we missed the mark this time and ended up in the same range as a half-eaten sandwich - not quite up to standard, but there's still some potential left.We're always looking for ways to improve our guest experience, and your feedback is a vital part of that. If there were any specific aspects of your stay that didn't meet your expectations, we would appreciate hearing more about it so we can address those issues.Remember, our hotel might not be the newest, but we do put a lot of emphasis on cleanliness and guest comfort. Plus, our beachside location and the availability of fresh coffee on the first floor are a few perks that we hope you enjoyed during your stay.We're looking forward to having another chance to host you and perhaps change that 4 to a full sandwich...we mean, a perfect 10!Best regards,Hotel Østersø

Dear Sofie d.,Thank you for sharing your feedback and rating us 4 out of 5 for your stay at Hotel Østersø. We're glad to see you had a largely positive experience with us.We are always eager to hear from our guests and would love to know what we could have done to make your stay a full 5 out of 5. Your insights will be invaluable in our continuous efforts to enhance our services and facilities.Thank you for choosing Hotel Østersø, and we hope to welcome you back soon, aiming to exceed your expectations on your next visit.Warm regards,Hotel Østersø.

Dear Lars,Thank you so much for your perfect score! We're thrilled to hear you enjoyed your stay at Hotel Østersø. We work hard to meet our guests' expectations and we're happy to hear we hit the mark for you.We look forward to welcoming you back on your next visit to Aabenraa.Best regards,Hotel Østersø

Dear Kristian,Thank you for taking the time to share your feedback regarding your recent stay at Hotel Østersø. We're delighted to hear that you enjoyed our location and found our beds to be comfortable - a good night's sleep is indeed priceless!We appreciate your observation about the hotel needing renovation. Our building is quite old, and while we try to maintain its charm and character, we understand that this might give an impression of being "run down" to some guests. Please rest assured that cleanliness and comfort are top priorities for us.Your feedback will be invaluable as we continue to improve and upgrade our facilities. We hope to welcome you back in the future, perhaps even showing off some of those renovations you mentioned!Best regards,Hotel Østersø

Dear John,Thank you for your positive review and for giving us a score of 8 out of 10! We are thrilled to know that you enjoyed the nostalgic charm of Hotel Østersø, as well as our clean facilities, comfortable beds, and delicious breakfast.We're especially glad you appreciated the fantastic views of the water - we are indeed fortunate with our location. Our aim is always to provide a memorable experience for our guests, and we are glad to have achieved that with your stay.We appreciate your feedback and look forward to welcoming you back on your next visit to Aabenraa.Best regards,Hotel Østersø

Dear Cathrine,Thank you for giving Hotel Østersø an 8 out of 10 score. We are glad to know you had a good stay with us.Your positive rating is a great reward for us, as we constantly strive to provide the highest standard of services to our guests. It encourages us to continue our work and improve even more to give our guests the best possible experience.We are always keen to know what our guests loved about their stay and where we can improve. If you have specific feedback or suggestions, we'd love to hear from you.Looking forward to hosting you again, hopefully for a perfect 10 stay!Best regards,Hotel Østersø