Hotel med 5 stjerner i Central New York City, New York

"Room not new"

"God beliggenhed, Dejligt værelse med gode senge, stort og funktionelt badeværelse. Fantastisk tagterrasse "

"The check-in staff was very arrogant. We could hear the subway train all the time in our room. The room was not clean."

"Det er nu anden gang, at vi som familie valgte særlig dyre værelser på et prominent beliggende hotel med løfte om udsigt. Denne gang var der fyldt med billeder på sitet fra det fantastiske Times Square, og derfor valgte vi værelser med byudsigt. Desværre fik vi værelser, der vendte væk fra Times Square og ud mod en byggeplads og med udsigt til et par bygninger og to billboards. Men det farvestrålende Times Square kunne vi ikke se. Det er anden gang, at vi har bestilt og betalt ekstra for...

"The hotel is clean and convenient location. "

"Det er et ikonisk hotel. Glad for at have prøvet det, men det lever ikke helt op til forventningerne især ikke prismæssigt. Vi havde en dejlig suite med parkudsigt , men ingen kaffe og te faciliteter og kun kedeligt amerikansk fjernsyn med mulighed for at leje en film. Det er for gammeldags og det passer slet ikke til prisen. "

"Fantastisk dejligt hotel og søde mennesker"

"My teenage daughters and I enjoyed 4 nights at the Refinery. Before we arrived we had been in contact with the reception re some questions and reservation at the Rooftop - very helpful and quick response. The central location of the Refinery is great for being a tourist in NY. We loved that it was close to Bryant Park where we often had our late breakfast/lunch with many options (we love Ole & Steens bakery). We also visited the Rooftop for dinner and lunch - both times a nice experience with...

"I love this hotel very much. Perfect location and safe place and excellent service."

"Billederne på hjemmesiden passer fint Dejligt hotel"

"Receptionen var ikke specielt servicemindede, da vi ankom. Lidt ubehagelig attitude. I poolområdet sad der en ung medarbejder fredag eftermiddag, vedkommende så youtube eller lignende - højt uden ear pots - og der var ikke ryddet op. Det flød med brugte håndklæder. "

"it was beautiful"

"Hotellet havde en fantastisk service. Lige fra man træder ud af bilen ved hotellet er de meget hjælpsomme med alt. Tjek-in gik stærkt og alt personalet er meget hjælpsomme og høflige. Selve værelset var fint rent og pænt. Det var stort nok det til man skulle bruge, og deres aircondicition var ikke larmende som vi ellers har oplevet på andre hoteller. Hotellet ligger ca 2 blokke fra Central Park og med kort afstand til metro, så man nemt kunne komme rundt i byen. "

"Amazing experience at Pendry Manhattan West!! Staff was incredibly kind (shoutout Luis and Nicole!!) and helped make graduation weekend very special with cake and champagne. "

"Great service, great location, great ambiance, great people, need a bit of a makeover "

"hyggeligt, men også dyrt. "

"The absolute best! Exceptional customer service. They go above and beyond to make sure you know you are loved and welcome! The premises are gorgeous! The room is immaculate. I don’t want to ever stay anywhere else again. Beyond five stars!!!!"

"We chose the St.Regis for its famous lobby and bar and classic charm. We were not told until just before our arrival that the lobby was being renovated and off limits and the bar and restaurant were closed. We understand those are being modernized and the beautiful rooms will also be modernized. Exactly what we do not want, so we will not return."

"We loved this hotel. The room was beautiful and very comfortable. Excellent lighting for reading. Bathroom was great with unbelievable water pressure in both bath and shower. Wonderful cleaning staff. Great trip. "