Bedømmelser baseret på 981 verificerede anmeldelser

4,3 af 5
84% anbefaler dette hotel
4,5 Rengøring på værelset
4,5 Service og personale
4,4 Værelsets komfort
4,3 Hotellets tilstand
Anmeldelser verificeret af Expedia
5 ud af 5
af en verificeret rejsende fra Bayside

Opslået 13. maj 2024
Beautiful and clean
3 ud af 5
af en verificeret rejsende

Opslået 11. maj 2024
This Holiday Inn is very nice upon walking in, with a beautiful fireplace and unique pool set up, however, the walls are so paper thin, we heard the next door guest’s dog barking at night and early in the morning. We also heard them incessantly coughing, blowing their nose, and possibly throwing up? It was absolutely disgusting. I was also disheartened to learn that though this was marketed as near the Biltmore, it was actually a 10-15 minute drive away. They were conveniently located off of the interstate, but maybe too convenient because it was not easy getting all the way over three lines for one of the interstate options. With all of these things considered, it’s surprising that their breakfast does not come included. This is not one of their elite hotels by any means. The room was pretty standard, but all in all, we would never stay here again.
5 ud af 5
af en verificeret rejsende

Opslået 5. maj 2024
My husband and i stay here at least once a year. Always enjoyable!
Kommentar fra Hotelledelsen
6. maj 2024 af Crystal , Hotelledelsen
Thank you for being repeat guests. We hope you always feel like you are coming home. We look forward to seeing you next time!
5 ud af 5
af en verificeret rejsende

Opslået 3. maj 2024
Everything was great 👍 although the air conditioner was so loud it sounded like there was construction outside the window. I kept looking out the window to see where the construction was being done until I found out that it was the air conditioner that made this loud noise and sounded like somebody intermittently loading up the truck with cement. So I called down to the front desk and now apologize for my inaccuracy. The kitchen accidentally set off the fire alarm and the fire truck showed up, so we all had to wait outside. Just so you know the fire alarm is extremely loud decibels ,which is necessary and plugged my ears walking down the hallway and stairs to reduce potential auditory damage.
Kommentar fra Hotelledelsen
6. maj 2024 af Crystal, Hotelledelsen
Thank you for staying with us. I am very sorry that your air conditioner was so loud, we will look at that unit. We also apologize about the fire alarm going off, thank you for your patience! We hope to see you again soon!
4 ud af 5
af en verificeret rejsende

Denne rejsende har kun indsendt en generel bedømmelse Opslået 22. apr. 2024
4 ud af 5
af en verificeret rejsende

Opslået 19. apr. 2024
Check in was easy with plenty of restaurants around to eat
Kommentar fra Hotelledelsen
30. apr. 2024 af Crystal, Hotelledelsen
Thank you for your review. We hope to see you again!
5 ud af 5
af en verificeret rejsende

Opslået 15. apr. 2024
Kommentar fra Hotelledelsen
30. apr. 2024 af Crystal, Hotelledelsen
Thank you for your 5 out of 5 review!
5 ud af 5
af en verificeret rejsende

Opslået 14. apr. 2024
The room was very clean, the bed was so comfy and staff was helpful. The hedges out front made it difficult to see traffic when pulling out onto the main road. We enjoyed our stay and would stay there again.
Kommentar fra Hotelledelsen
15. apr. 2024 af Front Desk, Hotelledelsen
Thank you for taking the time to share your feedback with us! We're thrilled to hear that you found our room clean, the bed comfy, and our staff helpful. Your observation about the hedges is valuable, and we'll definitely take it into consideration to ensure the safety and comfort of our guests. We look forward to welcoming you back on your next visit!
5 ud af 5
af en verificeret rejsende

Opslået 14. apr. 2024
Great place to stay.
Kommentar fra Hotelledelsen
15. apr. 2024 af Front Desk, Hotelledelsen
Thank you for taking the time to share your feedback. We hope to see you again soon !
4 ud af 5
af en verificeret rejsende fra Geneva

Opslået 12. apr. 2024
Kommentar fra Hotelledelsen
6. maj 2024 af Crystal, Hotelledelsen
Thank you for staying with us, we hope that you will stay again soon!