Bedømmelser baseret på 985 verificerede anmeldelser
4,3 Rengøring på værelset
4,4 Service og personale
4,2 Værelsets komfort
4,1 Hotellets tilstand
Anmeldelser verificeret af Expedia
af en verificeret rejsende
Opslået 15. maj 2024
Room was very clean. Staff friendly and very helpful. Breakfast was top rate.
Kommentar fra Hotelledelsen
16. maj 2024 af General Manager, Hotelledelsen
Dear George, Thank you for taking the time to share your feedback regarding your recent stay at Fairfield Inn & Suites Charlotte Uptown. Providing a comfortable atmosphere and wonderful hospitality are our top priorities, and we are delighted to hear that you enjoyed our spotless accommodations and impeccable service. It is also wonderful to know that our delicious breakfast offerings surpassed your expectations. Sincerely,Bill Moore,General Manager,Fairfield Inn & Suites Charlotte Uptown
af en verificeret rejsende fra Charlotte
Opslået 14. maj 2024
Property needs updating.
$25 to park is too much.
Kommentar fra Hotelledelsen
14. maj 2024 af General Manager, Hotelledelsen
Dear Sharman, Thank you for sharing your feedback regarding your recent stay at our hotel. We appreciate your feedback and the insights regarding our property needing an update. We will share these notes with the appropriate individuals for the future modernization of our hotel. Also, we truly regret your disappointment with our parking fee. This fee is listed on our website, and we are sorry if you are not aware of this information before booking with us. Your patience and understanding are deeply valued, and we hope you will consider us the next time you are in our area. Sincerely, Bill Moore, General Manager
af en verificeret rejsende
Opslået 9. maj 2024
My Son absolutely loved the swimming pool
Kommentar fra Hotelledelsen
11. maj 2024 af General Manager, Hotelledelsen
Dear Christopher, Thank you for the perfect rating and for choosing Fairfield Inn & Suites Charlotte Uptown. We are glad your stay was perfect in every way and that your son was able to experience and enjoy our outdoor pool. We appreciate your generous feedback, and we look forward to another occasion to provide you and your family with another exceptional visit. Sincerely, Bill Moore, General Manager, Fairfield Inn & Suites Charlotte Uptown
af en verificeret rejsende
Opslået 5. maj 2024
Very nice place to stay.
Kommentar fra Hotelledelsen
6. maj 2024 af General Manager, Hotelledelsen
Dear Gary, Thank you for choosing Fairfield Inn & Suites Charlotte Uptown and for sharing your feedback. Our highest priority is making sure you have an exceptional stay in all areas of our hotel, and we are glad we could make that happen for you. We look forward to welcoming you back for another wonderful visit.Sincerely,Bill Moore,General Manager,Fairfield Inn & Suites Charlotte Uptown
af en verificeret rejsende
Opslået 25. apr. 2024
Kommentar fra Hotelledelsen
27. apr. 2024 af Fairfield Inn & Suites Charlotte Uptown, Hotelledelsen
Dear Daniel, We are happy you chose Fairfield Inn & Suites Charlotte Uptown for your recent visit to Charlotte. It was a pleasure having you as our guest, and we hope you will revisit the next time your travel brings you to our area.Sincerely,Bill MooreGeneral ManagerFairfield Inn & Suites Charlotte Uptown
af en verificeret rejsende
Opslået 24. apr. 2024
Kommentar fra Hotelledelsen
26. apr. 2024 af General Manager, Hotelledelsen
Dear Patricia, Thank you for the wonderful rating for Fairfield Inn & Suites Charlotte Uptown. We're delighted to have provided you with a satisfying visit. It was our pleasure to have you stay with us, and we look forward to hosting you again soon.Sincerely,Bill MooreGeneral ManagerFairfield Inn & Suites Charlotte Uptown
af en verificeret rejsende
Opslået 22. apr. 2024
In the shower the curtain did not have a lining. The bottom of the shower frame was level to the floor so there was no barrier to the water running out onto the floor. I am 72 years old but still pretty strong. But a person with less muscle control might easily fall inside the shower or on a wet floor even though the bathroom was clearly a handicapped accessible unit.
Kommentar fra Hotelledelsen
22. apr. 2024 af General Manager, Hotelledelsen
Dear Marcia, Thank you for sharing your feedback regarding your recent stay at Fairfield Inn & Suites Charlotte Uptown. While we are delighted to know that you enjoyed most aspects of your visit, we sincerely apologize for the inconvenience you encountered with your room. Your comfort is paramount to us, and we regret not meeting your expectations. Please be assured that your comments will be addressed appropriately to ensure the overall guest experience. We appreciate your understanding and look forward to welcoming you back for a flawless visit.Sincerely,Bill Moore,General Manager,Fairfield Inn & Suites Charlotte Uptown
af en verificeret rejsende
Opslået 19. apr. 2024
Kommentar fra Hotelledelsen
21. apr. 2024 af General Manager, Hotelledelsen
Dear Marissa, Thank you for the perfect rating! We are pleased to know that you enjoyed our convenient location and well-maintained accommodations. It was a pleasure having you at Fairfield Inn & Suites Charlotte Uptown, and we look forward to welcoming you back soon. Sincerely,Bill Moore,General Manager,Fairfield Inn & Suites Charlotte Uptown
af en verificeret rejsende
Opslået 14. apr. 2024
Great night’s rest. Would stay here again.
Kommentar fra Hotelledelsen
15. apr. 2024 af General Manager, Hotelledelsen
Dear Chelsie, Thank you for choosing to stay with us and for taking the time to post a review. We are delighted to have exceeded your expectations. It was our pleasure accommodating you, and we look forward to welcoming you back to Fairfield Inn & Suites Charlotte Uptown whenever your travels bring you to our city. Sincerely,Bill MooreGeneral ManagerFairfield Inn & Suites Charlotte Uptown
af en verificeret rejsende fra Calgary
Opslået 11. apr. 2024
Lots of options in Charlotte. Nothing wrong with Fairfield at all, just a little out of the way of the Amin restaurants and nightlife.
Kommentar fra Hotelledelsen
12. apr. 2024 af General Manager, Hotelledelsen
Dear Andrew, Thank you for staying at Fairfield Inn & Suites Charlotte Uptown. We appreciate your nice rating and are glad our location worked well for you. We value all your remarks and look forward to accommodating you again soon. Sincerely, Bill Moore General Manager Fairfield Inn & Suites Charlotte Uptown
