Bedømmelser baseret på 988 verificerede anmeldelser
4,3 Rengøring på værelset
4,3 Service og personale
4,2 Værelsets komfort
4,0 Hotellets tilstand
Anmeldelser verificeret af Expedia
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Opslået 25. apr. 2024
Kommentar fra Hotelledelsen
27. apr. 2024 af Fairfield Inn & Suites Charlotte Uptown, Hotelledelsen
Dear Daniel, We are happy you chose Fairfield Inn & Suites Charlotte Uptown for your recent visit to Charlotte. It was a pleasure having you as our guest, and we hope you will revisit the next time your travel brings you to our area.Sincerely,Bill MooreGeneral ManagerFairfield Inn & Suites Charlotte Uptown
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Opslået 24. apr. 2024
Kommentar fra Hotelledelsen
26. apr. 2024 af General Manager, Hotelledelsen
Dear Patricia, Thank you for the wonderful rating for Fairfield Inn & Suites Charlotte Uptown. We're delighted to have provided you with a satisfying visit. It was our pleasure to have you stay with us, and we look forward to hosting you again soon.Sincerely,Bill MooreGeneral ManagerFairfield Inn & Suites Charlotte Uptown
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Opslået 22. apr. 2024
In the shower the curtain did not have a lining. The bottom of the shower frame was level to the floor so there was no barrier to the water running out onto the floor. I am 72 years old but still pretty strong. But a person with less muscle control might easily fall inside the shower or on a wet floor even though the bathroom was clearly a handicapped accessible unit.
Kommentar fra Hotelledelsen
22. apr. 2024 af General Manager, Hotelledelsen
Dear Marcia, Thank you for sharing your feedback regarding your recent stay at Fairfield Inn & Suites Charlotte Uptown. While we are delighted to know that you enjoyed most aspects of your visit, we sincerely apologize for the inconvenience you encountered with your room. Your comfort is paramount to us, and we regret not meeting your expectations. Please be assured that your comments will be addressed appropriately to ensure the overall guest experience. We appreciate your understanding and look forward to welcoming you back for a flawless visit.Sincerely,Bill Moore,General Manager,Fairfield Inn & Suites Charlotte Uptown
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Opslået 19. apr. 2024
Kommentar fra Hotelledelsen
21. apr. 2024 af General Manager, Hotelledelsen
Dear Marissa, Thank you for the perfect rating! We are pleased to know that you enjoyed our convenient location and well-maintained accommodations. It was a pleasure having you at Fairfield Inn & Suites Charlotte Uptown, and we look forward to welcoming you back soon. Sincerely,Bill Moore,General Manager,Fairfield Inn & Suites Charlotte Uptown
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Opslået 14. apr. 2024
Great night’s rest. Would stay here again.
Kommentar fra Hotelledelsen
15. apr. 2024 af General Manager, Hotelledelsen
Dear Chelsie, Thank you for choosing to stay with us and for taking the time to post a review. We are delighted to have exceeded your expectations. It was our pleasure accommodating you, and we look forward to welcoming you back to Fairfield Inn & Suites Charlotte Uptown whenever your travels bring you to our city. Sincerely,Bill MooreGeneral ManagerFairfield Inn & Suites Charlotte Uptown
af en verificeret rejsende fra Calgary
Opslået 11. apr. 2024
Lots of options in Charlotte. Nothing wrong with Fairfield at all, just a little out of the way of the Amin restaurants and nightlife.
Kommentar fra Hotelledelsen
12. apr. 2024 af General Manager, Hotelledelsen
Dear Andrew, Thank you for staying at Fairfield Inn & Suites Charlotte Uptown. We appreciate your nice rating and are glad our location worked well for you. We value all your remarks and look forward to accommodating you again soon. Sincerely, Bill Moore General Manager Fairfield Inn & Suites Charlotte Uptown
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Opslået 3. apr. 2024
Good: breakfast options are great.
Could improve: 1) rail-based bathroom door should be replaced with a normal door for more privacy. 2) Air conditioner/heater vents blow on sleeper and is hard to deflect. Something to think about.
Kommentar fra Hotelledelsen
4. apr. 2024 af General Manager, Hotelledelsen
Dear Tim, Thank you for your nice rating. We are glad you were pleased with the variety of our breakfast offerings. That said, we value your comments regarding the areas that need attention. The Fairfield Inn & Suites team is excited to report that the hotel is in the early stages of renovation. This project will touch every part of the hotel including all guest rooms and corridors, the hotel’s meeting facilities, the hotel’s exterior, and the hotel restaurant, bar, and breakfast area. We are excited about these changes and hope to have the opportunity to host you again in the future to experience our enhanced accommodations.Sincerely,Bill Moore,General Manager,Fairfield Inn & Suites Charlotte Uptown
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Opslået 2. apr. 2024
No water bottle
Kommentar fra Hotelledelsen
4. apr. 2024 af General Manager, Hotelledelsen
Dear Akira, Thank you for your kind rating about your stay with us. We are pleased that your experience was good on the whole, but we were sorry to read about your disappointment. Please know we welcome you to reach out to our front desk at any time for items you need to make your visit more comfortable, we are always here to help. We hope this was not too much of an inconvenience and that you will stay with us again soon.Sincerely,Bill Moore,General Manager,Fairfield Inn & Suites Charlotte Uptown
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Opslået 1. apr. 2024
Kommentar fra Hotelledelsen
22. apr. 2024 af General Manager, Hotelledelsen
Dear Jennifer, Thank you for the perfect rating! We are pleased to know that you enjoyed our convenient location and well-maintained accommodations. It was a pleasure having you at Fairfield Inn & Suites Charlotte Uptown, and we look forward to welcoming you back soon. Sincerely,Bill Moore,General Manager,Fairfield Inn & Suites Charlotte Uptown
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Opslået 30. mar. 2024
The staff,stay,breakfast excellent I ll back
Kommentar fra Hotelledelsen
31. mar. 2024 af General Manager, Hotelledelsen
Dear Anabel, Thank you for sharing your feedback regarding your recent stay at Fairfield Inn & Suites Charlotte Uptown. We are delighted to learn that your expereince was exceptional and that you found our service impeccable and our breakfast offerings delicious. Your kind words mean a lot to us, and we are grateful for the opportunity to have contributed to your enjoyable stay. We look forward to welcoming you back the next time you are in the area.Sincerely,Bill Moore,General Manager,Fairfield Inn & Suites Charlotte Uptown
