Bedømmelser baseret på 980 verificerede anmeldelser
4,3 Rengøring på værelset
4,4 Service og personale
4,2 Værelsets komfort
4,1 Hotellets tilstand
Anmeldelser verificeret af Expedia
af en verificeret rejsende
Opslået 29. maj 2024
Beautiful place and good location
Kommentar fra Hotelledelsen
30. maj 2024 af General Manager, Hotelledelsen
Dear Tien, Thank you for sharing your feedback regarding your recent stay at Fairfield Inn & Suites Charlotte Uptown. We are delighted to hear that you found our proximity to dining options, shopping, and attractions convenient for your travel plans. We look forward to welcoming you back again soon.Sincerely,Bill Moore,General Manager,Fairfield Inn & Suites Charlotte Uptown
af en verificeret rejsende
Opslået 28. maj 2024
Pool was super nice. Our room didn’t have any towels in it. And the bed was super uncomfortable which isn’t like marriott. Bar was nice and staff.
Kommentar fra Hotelledelsen
29. maj 2024 af General Manager, Hotelledelsen
Dear Erin, Thank you for sharing your feedback. We are delighted to hear that you found our outdoor pool to your liking and that you enjoyed your time at our bar. However, we are sorry for any challenges you encountered with our bed. Our front desk is always available and happy to make you as comfortable as possible. Additionally, we apologize for the housekeeping issues in your room. This is not typical of our usual standard, and we regret not meeting your expectations. Please be assured that your comments will be addressed with the appropriate team to ensure it is not repeated moving forward. Your patience and understanding are deeply valued, and we hope to have the opportunity to welcome you back for a much-improved visit.Sincerely,Bill Moore,General Manager
af en verificeret rejsende
Opslået 26. maj 2024
I have nothing bad to say. My stay was great!
Kommentar fra Hotelledelsen
27. maj 2024 af General Manager, Hotelledelsen
Dear Shamar, Thank you for sharing your feedback regarding your recent stay at Fairfield Inn & Suites Charlotte Uptown. Our highest priority is making sure you have an exceptional stay in all areas of our hotel, and we are glad we could make that happen for you. We look forward to welcoming you back for another outstanding visit in the future.Sincerely,Bill Moore,General Manager,Fairfield Inn & Suites Charlotte Uptown
af en verificeret rejsende
Opslået 23. maj 2024
Nice staff, pretty good breakfast
Location is ok, not much around it
Rooms are a bit dated and WiFi was not that solid for working
Kommentar fra Hotelledelsen
23. maj 2024 af General Manager, Hotelledelsen
Dear Tara, Thank you for sharing your feedback regarding your recent stay at Fairfield Inn & Suites Charlotte Uptown. We are delighted to hear that you enjoyed our impeccable service and delicious breakfast offerings. However, we regret not meeting all of your expectations. Your comments are invaluable as they guide us in our continuous commitment to improvements to our overall guest expereince. We appreciate your understanding and hope to have the opportunity to welcome you back again soon.Sincerely,Bill Moore,General Manager,Fairfield Inn & Suites Charlotte Uptown
af en verificeret rejsende
Opslået 15. maj 2024
Room was very clean. Staff friendly and very helpful. Breakfast was top rate.
Kommentar fra Hotelledelsen
16. maj 2024 af General Manager, Hotelledelsen
Dear George, Thank you for taking the time to share your feedback regarding your recent stay at Fairfield Inn & Suites Charlotte Uptown. Providing a comfortable atmosphere and wonderful hospitality are our top priorities, and we are delighted to hear that you enjoyed our spotless accommodations and impeccable service. It is also wonderful to know that our delicious breakfast offerings surpassed your expectations. Sincerely,Bill Moore,General Manager,Fairfield Inn & Suites Charlotte Uptown
af en verificeret rejsende fra Charlotte
Opslået 14. maj 2024
Property needs updating.
$25 to park is too much.
Kommentar fra Hotelledelsen
14. maj 2024 af General Manager, Hotelledelsen
Dear Sharman, Thank you for sharing your feedback regarding your recent stay at our hotel. We appreciate your feedback and the insights regarding our property needing an update. We will share these notes with the appropriate individuals for the future modernization of our hotel. Also, we truly regret your disappointment with our parking fee. This fee is listed on our website, and we are sorry if you are not aware of this information before booking with us. Your patience and understanding are deeply valued, and we hope you will consider us the next time you are in our area. Sincerely, Bill Moore, General Manager
af en verificeret rejsende
Opslået 9. maj 2024
My Son absolutely loved the swimming pool
Kommentar fra Hotelledelsen
11. maj 2024 af General Manager, Hotelledelsen
Dear Christopher, Thank you for the perfect rating and for choosing Fairfield Inn & Suites Charlotte Uptown. We are glad your stay was perfect in every way and that your son was able to experience and enjoy our outdoor pool. We appreciate your generous feedback, and we look forward to another occasion to provide you and your family with another exceptional visit. Sincerely, Bill Moore, General Manager, Fairfield Inn & Suites Charlotte Uptown
af en verificeret rejsende
Opslået 5. maj 2024
Very nice place to stay.
Kommentar fra Hotelledelsen
6. maj 2024 af General Manager, Hotelledelsen
Dear Gary, Thank you for choosing Fairfield Inn & Suites Charlotte Uptown and for sharing your feedback. Our highest priority is making sure you have an exceptional stay in all areas of our hotel, and we are glad we could make that happen for you. We look forward to welcoming you back for another wonderful visit.Sincerely,Bill Moore,General Manager,Fairfield Inn & Suites Charlotte Uptown
af en verificeret rejsende
Opslået 25. apr. 2024
Kommentar fra Hotelledelsen
27. apr. 2024 af Fairfield Inn & Suites Charlotte Uptown, Hotelledelsen
Dear Daniel, We are happy you chose Fairfield Inn & Suites Charlotte Uptown for your recent visit to Charlotte. It was a pleasure having you as our guest, and we hope you will revisit the next time your travel brings you to our area.Sincerely,Bill MooreGeneral ManagerFairfield Inn & Suites Charlotte Uptown
af en verificeret rejsende
Opslået 24. apr. 2024
Kommentar fra Hotelledelsen
26. apr. 2024 af General Manager, Hotelledelsen
Dear Patricia, Thank you for the wonderful rating for Fairfield Inn & Suites Charlotte Uptown. We're delighted to have provided you with a satisfying visit. It was our pleasure to have you stay with us, and we look forward to hosting you again soon.Sincerely,Bill MooreGeneral ManagerFairfield Inn & Suites Charlotte Uptown
