Bedømmelser baseret på 322 verificerede anmeldelser

3,7 af 5
76% anbefaler dette hotel
3,7 Rengøring på værelset
3,8 Service og personale
3,7 Værelsets komfort
3,5 Hotellets tilstand
Anmeldelser verificeret af Expedia
4 ud af 5
Anbefalet
for Ferie med vennerne
af en verificeret rejsende

Opslået 19. mar. 2018 på Hotels
Det virker som om hotellet er lavet på billige materieller, et fint hotel med rigtig store værelser, men det mangler nogle detaljer - feks, kan det varme vand i brusebadet, være lang tid om at komme, huller i sengetøjet osv. Poolen, var ikke rengjort og det flød med blade og plastik affald som andre gæster har haft efterladt. Venligt personale, der er meget opmærksom gæstens behov. Den tilknyttet restaurant, har en meget blandet kvalitet - den samme ret kan sagtens smage og se forskelligt ud, på to forskellige dage.
Kommentar fra Hotelledelsen
20. mar. 2018 af Pat, Hotelledelsen
Thank you for choosing to stay with us and your feedback. We will share your feedback with our relevant department.We sincerely hope to have pleasure of welcoming you back in the near future.
4 ud af 5
af en verificeret rejsende

Dejlig beliggenhed i North Pattaya på Beach Road.

Opslået 12. feb. 2018 på Hotels
Opholdt os for 2. Gang på hotellet (i 2011 - 14 dage) og denne gang 7 dage i et grand de luxe værelse på 55 m2 med direkte storslået udsigt til strand/vand og livet på Beach Road. Andre typer af værelser ligger længere tilbage og har afhængig af placering ringere udsigt og dem mod indgangssiden (syd) må påregne støj fra parkeringsplads hvor f.eks ventende busser holder med motor igang. God delvis open-air restaurant hvor breakfast serveres. Der kan være støj på værelsesgangene. Giver stedet 3,5 stjerner
Kommentar fra Hotelledelsen
15. feb. 2018 af Pat, Hotelledelsen
Thank you for your feedback and we look forward to welcoming you again
5 ud af 5
af en verificeret rejsende

Opslået 8. nov. 2017 på Hotels
Kommentar fra Hotelledelsen
14. nov. 2017
Thank you very much for staying with us. We look forward to welcoming you again.
2 ud af 5
af Kenneth

Opslået 4. jun. 2017 på Hotels
Kommentar fra Hotelledelsen
23. jul. 2017 af Deputy GM, Hotelledelsen
Thank you for your feedback. We will improve our service and facilities for all the guest.
4 ud af 5
af en verificeret rejsende

Fornuftigt til prisen

Opslået 18. apr. 2017 på Hotels
Værelset var i ringe vedligeholdelsesmæssig stand, men pænt og rent. En del støj fra gang og trappeopgang/elevator.
2 ud af 5
af en verificeret rejsende

Denne rejsende har kun indsendt en generel bedømmelse Opslået 26. feb. 2016 på Hotels
1 ud af 5
af Mihaela

Denne rejsende har kun indsendt en generel bedømmelse Opslået 22. jul. 2015 på Hotels
5 ud af 5
af en verificeret rejsende

Opslået 6. feb. 2024
Great location on the beach and close to everything. The staff is wonderful to talk to. Would definitely stay there again.
Kommentar fra Hotelledelsen
17. feb. 2024 af air, Hotelledelsen
Dear Sir Warm greetings from Sandalay Resort Pattaya.We sincerely appreciate that you chose to stay at Sandalay Resort , Pattaya during your recent trip here and thank you for having taken the time to provide your feedback.We are sorry to hear that you were not satisfied with your recent stay, and we sincerely apologize for the unexpected experience you encountered.We acknowledge that we failed to deliver the experience you were expecting. Rest assured that your feedback and comments have been taken seriously, and they have been discussed with the concerned department head for a prompt review and correction of processes to ensure we exceed our guests' expectations and improve our service.With this in mind, we once again thank you for your feedback, and we most certainly look forward to welcoming you back in the near future.Sincerely,Sunart NSandalay Resort , Pattaya
2 ud af 5
af en verificeret rejsende

Room for improvement

Opslået 19. jan. 2024 på Hotels
I thought the hotel was old and outdated. I was very disappointed and embarrassed because I was with someone, that I was trying to impress. Bath tub had mold in it. They only gave you 1 room key, so when you return to your room it was hot. Free breakfast buffet, but not impressive. Very limited items to eat. Overall, I feel if this hotel takes on a renovation it could improve its image. It has potential with a great location from the beach and 2 malls close.
Kommentar fra Hotelledelsen
17. feb. 2024 af air, Hotelledelsen
Dear Sir Warm greetings from Sandalay Resort Pattaya.We sincerely appreciate that you chose to stay at Sandalay Resort , Pattaya during your recent trip here and thank you for having taken the time to provide your feedback.We are sorry to hear that you were not satisfied with your recent stay, and we sincerely apologize for the unexpected experience you encountered.We acknowledge that we failed to deliver the experience you were expecting. Rest assured that your feedback and comments have been taken seriously, and they have been discussed with the concerned department head for a prompt review and correction of processes to ensure we exceed our guests' expectations and improve our service.With this in mind, we once again thank you for your feedback, and we most certainly look forward to welcoming you back in the near future.Sincerely,Sunart NSandalay Resort , Pattaya
5 ud af 5
af en verificeret rejsende

Opslået 29. dec. 2023
Great location. Across the street from the beach, 10
Kommentar fra Hotelledelsen
17. feb. 2024 af air, Hotelledelsen
Dear Sir Warm greetings from Sandalay Resort Pattaya.We sincerely appreciate that you chose to stay at Sandalay Resort , Pattaya during your recent trip here and thank you for having taken the time to provide your feedback.We are sorry to hear that you were not satisfied with your recent stay, and we sincerely apologize for the unexpected experience you encountered.We acknowledge that we failed to deliver the experience you were expecting. Rest assured that your feedback and comments have been taken seriously, and they have been discussed with the concerned department head for a prompt review and correction of processes to ensure we exceed our guests' expectations and improve our service.With this in mind, we once again thank you for your feedback, and we most certainly look forward to welcoming you back in the near future.Sincerely,Sunart NSandalay Resort , Pattaya