It was a great stay . Comfortable beds . Great location . The only thing that was annoying were the hidden costs . Deposits and fees that take away from your vacation budget
Kommentar fra Hotelledelsen
9. maj 2024 af Managing Director , Hotelledelsen
Dear Angie, Thank you for choosing Romer Hell's Kitchen and sharing your feedback. We are delighted to know you enjoyed your stay with us and that you were pleased with our ideal location and comfortable beds. However, we regret any disappointment you had with some of the extra costs associated with your visit. Our fees are competitively priced and posted on our website so guests can have this information before booking with us. However, we understand your frustrations if these costs come as a surprise to you, and we hope you will accept our apologies. Thank you again for your feedback, and we look forward to your return visit. Take care, Barb Christoph,Managing Director