We appreciated the convenience of the hotels location. We found the staff to be helpful and the room to be clean. The only drawback was the lack of sound proofing. I could hear every cough, sneeze and sighs of the occupants in the next room.
Kommentar fra Hotelledelsen
20. maj 2024 af Managing Director , Hotelledelsen
Dear Jean, Thank you for reviewing your stay at Romer Hell's Kitchen. We are glad you loved our convenient location, spotless property, and excellent service. However, we are sorry for the noise disturbances you experienced from nearby guests. We were not aware of these concerns during your stay; in the future, please know our front desk staff is always available to help, including relocation whenever possible. Thank you again, and we hope you will choose us the next time you visit the area.Take care, Barb Christoph,Managing Director