Bedømmelser baseret på 638 verificerede anmeldelser
3,8 Rengøring på værelset
3,9 Service og personale
3,9 Værelsets komfort
3,6 Hotellets tilstand
Anmeldelser verificeret af Expedia
af Søren
Opslået 27. feb. 2014 på Hotels
Kommentar fra Hotelledelsen
12. mar. 2016 af David, Hotelledelsen
Dear Valued Guest,
Thank you for sharing your experience at the Courtyard Montgomery through the Guest Satisfaction Survey.
As a valued customer, we appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations.
Your feedback is integral to our ability to continue to improve our service. Thank you again for your time and come visit us again soon!
Sincerely,
Shellie Jenkins
Assistant General Manager
shellie.jenkins@marriott.com
334.272.5533
af en verificeret rejsende
Opslået 24. apr. 2024
Room had been lived in (not cleaned) and missing a refrigerator. I will say the staff graciously moved us to another room promptly and with much courtesy. There was no complimentary breakfast and no creamer for the in room coffee.
af en verificeret rejsende
Opslået 16. feb. 2024
The good news is that the bed & amount of covers / selection of pillow weight & fluffiness was good. Otherwise, there needed to be attention to mold on the bathroom at ceiling & wall. Frustration with housekeeping...had been 2 minutes into a hot shower to accomplish Goal #1-washing hair...only to find there to be 2 conditioners on wall (dispensing shampoo container units)...seemed a bit dirty. my guess is I didn't get top choice of rooms, cut w/ tax still at top $. No free coffee in lobby (without buying breakfast); room coffee maker sufficed. The little Bistro bar & food nook was run by a NICE woman who WAS professional and courteous, so the $15 cocktail (add tip) was worth it... Had a small 'walled" area to catch up on news/(TV) and it had comfie divan seating.
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Opslået 4. feb. 2024 på Hotels
af en verificeret rejsende
Needs some TLC- pretty tired ol’ building
Opslået 22. jan. 2024 på HotelsThis Marriott hotel is one of the most tired hotels we have stayed at. Everything was well worn, the carpets in the hallway were dirty, we were not getting daily house keeping, which is fine except we do need coffee and cups everyday and it was difficult to find someone to bring those to our room.
The ladies at the front desk were usually talking to other employees so it felt like I was interrupting if I needed to ask for something. One time there was an argument happening between 3 housekeepers at the front counter. Our keys stopped working twice during the week and we had to get them re-keyed, as did everyone else in our group, all on different floors. One of the outside doors wouldn’t open at all- the one nearest the elevator, so that was inconvenient.
af en verificeret rejsende
Opslået 21. jan. 2024
All the entrance doors card readers didn’t work. Had to switch rooms because a/c wasn’t working.
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Opslået 20. jan. 2024 på Hotels
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Opslået 20. jan. 2024 på Hotels
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Opslået 7. jan. 2024
The room was dirty. There were stains on the walls and the ottoman looked dirty. Also the bed was flimsy; it moved when I sat on the edge.
af en verificeret rejsende
Opslået 3. jan. 2024
Place needs major overhaul. Things are worn out or broken. Check in wasn’t pleasant, maybe she was worn out too. Overall not the standard we were looking for.
